spsnyc shifting the paradigm of requirements gathering 2013

Michelle CaldwellSharePoint Delivery DirectorICC

Shifting the Paradigm of Requirements Gathering

2 | SharePoint Saturday New York City 2013

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Agenda•Introduction

•Problem Patterns

•Changing the Paradigm

•Conclusion

•References

11 Million

61.8

Meetings

50% Unproductive

31 Hours

Bad Patterns lead to

poor results

5 Problem

Patterns

We want Searc

h

We want better

Collaboration

We want Social

Change

The Paradigm

The New Paradigm: - Collaborative Play - Innovation Games- Serious Games

Envision

Create a clear, compelling vision

Game Setup•Cover Story Template

•Post-its•Pens•tape

•Facilitator (# depends on size of group

•At least 3 participants

•A Scribe•Camera (optional)

Cover: Tells the story of your big success

Headline: The Substance of the cover story

Sidebars: Interesting facts about the story

Quotes: Quotes from potential end users of the solution

Brainstorm: Documenting initial ideas

– this is important!

Images: Supporting the content with illustrations

Current State

What is

dragging

you down?

What can

speed you

up?

Game Setup•A BOAT !•Post-its (various colors)

•Pens•tape

•Facilitator (# depends on size of group

•At least 3 participants

•A Scribe•Camera (optional)

Uncover Needs

Leverage

Collective Experiences

Not Just any Box

It represents the product they

Want to Use

Shopping List•A Box!•Markers•Scissors•Glue•Magazines

•Pompoms•Foam shapes•Stickers•Pipe cleaners•Tape•Glitter

Shape

Learn which features will be

Most Valuable

How will your purposed features

Stack Up

What features will cause

Confusion

Find out what features have

Highest Priority

Game Setup•A Tree !•Post-its from Sailboat & Product Box

•Post-its (empty)

•Pens•tape

•Facilitator (# depends on size of group

•At least 3 participants

•A Scribe•Camera (optional)

Example 1

Example 2

Sample Observations

•Is your tree growing in a balanced

manner?

•Does one branch get the bulk of the

growth?

•Do the roots of the tree extend as far

as the canopy?

Refine

What is the

true Scope?

How do we

Measure Success?

What is the

Value?

Why are we doing

this?

Game Setup•A Rainbow !•Post-its from Product Tree

•Post-its (empty)

•Pens•tape

•Facilitator (# depends on size of group

•At least 3 participants

•A Scribe•Camera (optional)

Sample List of Games

•Speed Boat – Sail Boat

•Product Box•Prune the Product Tree

•Requirements Rainbow

•Cover Story

•Spider Web•Start Your Day•The Apprentice•Low Tech Social Network

•Remember the Future

•Show and Tell•20/20 Vision•Buy a Feature•Give Them a Hot Tub

•Me and My Shadow

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© 2013, Information Control Corporation

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Conclusion

•There is a different way

•Try something New

•Field Tested – Proven Results

About Me

@shellecaldwell

linkedin.com/in /michellecaldwell

mcaldwell@iccohio.com

Michelle Caldwell, PSM, SSGBSharePoint Portfolio & Delivery Executive @ ICC

shellecaldwell.com

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Where can I learn more?

References

• http://innovationgames.com/• http://www.instituteofplay.org/about/context/why-games-learning/• http://en.wikipedia.org/wiki/Innovation_game

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