stop the intranet schizophrenia (and succeed with ibm connections)

Stop the Intranet

Schizophrenia(and Succeed with IBM Connections)

ShareKnow

Felix BinsackIBM ChampionFounder & CIO TIMETOACT GROUPInventor and Product Manager of XCCfelix.binsack@timetoact-group.com

Arey ZarghamTechnical LeadApplication Management Services Tufts Health Plan

Introduction Intranet Strategy 5Universal Intranet 14Screen Shots 21Use Cases 43Customer Statements 79Technical Information 87Services & Partners 101Collaboration 105Applications 117Intranet Strategies 119Summary 138About TIMETOACT GROUP 141

Agenda

Employees want One IntranetReliableComprehensiveIntegratedPervasive

What do employees get?Silos for Communication, Collaboration and Applications

A Web CMS based Intranet managed by Internal CommunicationAn enterprise social platform, barley integrated into the Intranet A set of applications, barley integrated

Content Fragmentation, Overlap, Redundancy and InconsistencyUser and Government Challenges

Intranet’s are for Employees

Pretty and colorful

Functionaland

integrated

Internal Communications

Enterprise Collaboration

Web Content Management

Top-Down Communication

Stagnating

Top Down / 1:n Communication

Approved Content / Binding Directives

Communication of Mgn. Ideas and Opinions

Important Information stays on Top

Dedicated Authors with Intense Training

Pixel Perfect Layout

Set as default Homepage by Policy

"Management’s Intranet"

We have almost 20 years of Intranet experience !

„Employees have to be aware of our priorities, strategy, values and important news. Everything important must be published on our platform. Our content is approved, reliable and needs to look great.“

Enterprise Social Collaboration

Peer-To-Peer Collaboration

Rapidly Growing

Hierarchy Independent / n:n Communication

Unofficial Content

Formation of Ideas and Opinions

Popular Information stays on Top

User Generated Content (without Training)

Form Follows Function

Set as default Homepage by Employee

"Employee’s Intranet"

“I need Enterprise Social Software to get my work done and stay in touch with my peers. Social is great to develop ideas and exchange opinions. My content must be created fast and easy.“

“Social Software is great to stay on top of things”

ShareKnow

Web Content Management Enterprise Social Collaboration

Top-Down Communication Peer-To-Peer Collaboration

Stagnating Rapidly Growing

Top Down / 1:n Communication Hierarchy Independent / n:n Communication

Approved Content / Binding Directives Unofficial Content

Communication of Mgn. Ideas and Opinions Formation of Ideas and Opinions

Important Information stays on Top Popular Information stays on Top

Dedicated Authors with Intense Training User Generated Content (without Training)

Pixel Perfect Layout Form Follows Function

Set as default Homepage by Policy Set as default Homepage by Employee

"Management’s Intranet" "Employee’s Intranet"

What happens if you do not integrate

the Antipodes of the Intranet?

Attention FragmentationContent FragmentationContent Overlap, Redundancy and InconsistencyGovernment ChallengesHow should managers communicate, as themselves (“Mike the Manager”) using IBM Connections or as “the Manager Mike” through Internal Communications?

User ChallengesWhere should employees look for content? On IBM Connections or in the Web CMS based Intranet?

ShareKnow

Know Share Do

Applications

ApplicationIntegration

CollaborationEnterprise

Social Network

InformationWeb Content Management

Most Intranets are Silos

Employees want an

UniversalIntranet

Know Share Do

Applications

Social Network

InformationWeb Content Management

TIMETOACT Universal IntranetIBM Connections & XCC

A Company’s Intranet Should be Like a Brain !

ShareKnow

TIMETOACT Universal Intranet

Employee Magazine

TopManagers

Chairman’sOffice

Engage Employees

BusinessUnits

Branding& Design

Personalization& Targeting

Employee Relations

Single Point of Truth

Usage &Adoption

Community Managers

New UserOnboarding

CurateContent

Customers & Partners

Forms, Lists and Workflows

ToolsMenu

CustomApps

Application Integration

IT ManagersIntranet as a Service

Anonymous Users

Mobile Users

Simple IT

TIMETOACT Universal Intranet Use Cases

Knowledge Worker

Senior Manager

InternalCommunications

Community & Department

Manager

Common Staff & Traditional

Manager

Blue Collar Worker

Customers & Partners

Benefits from increased adoption and collaboration. Use Intranet Mobile Experience. Get attention thru curation.

Get attention, ccommunicatedirectly with high authenticity.

Increase awareness forinternal communications. Effectively delegate content creation and maintenance to LOB. Curate Content from LOB. Listen to and engage employees.

Easily maintain landing pages for business, service units and communities.

Benefit from integrated Intranet with collaboration, content and integrated apps.

Retrieve Intranet content without authentication.

Easy interface for applications, content and collaboration.

Increase Participation, Engagement & Fitness

Consumer Contributor Curator Communicator Knowledge Worker

Universal Intranet Show Case

Sample Screenshots

Intranet Homepage integrated in IBM Connections - communication and collaboration are always available with one click.IBM Connections is leveraged and utilized for authentication, access control, commenting & liking,content storage, content approval, full text search, notification etc.. No additional software or hardware required.All users are presented ‘their’ personalized homepage, e.g. French users French homepage, UK users UK homepage etc.

Sample Homepage

Architecture

Content is targeted to a users inherited LDAP attributes (passive personalization, e.g. business unit, location, region, role etc.)Content is personalized to a users individual preferences (active personalization)Personalization does support the combination of attributes with Boolean operators (e.g. If a user is from location A and is not a part-time employee the user will see content ABC, otherwise content 123)

Sample Homepage

Personalization

Navigation with links to landing pages from business units, service units, teams and projects (e.g. Communities with XCC landing pages)Nested navigation, i.e. large units have their own navigation with their own landing pages which again may contain their own navigationStatic content using IBM Connections embedded experience paradigm

Sample Homepage

Site Navigation

Tools Menu is available throughout IBM Connections with hover over the tools iconSet up the Flyout Page with the most relevant and / or most frequented applicationsEasy Customization with CSSSample Widgets

People Finder

Sample Homepage

Tools Flyout Page

Top News(Aggregated from Business Units)

Business NewsRegional NewsNews for my InterestService Unit NewsLinks FilesEvents

All content can be personalized and/or targeted

Sample Homepage

Content Widgets

Management BlogsDrive employees to CXO statementsAvoid CXO disappointments is their statements do not achieve enough attention because many employees do not follow them

Employee’s blogInternal communications rewards employees engagement with a “Pick of the week”

Drive employees attention to questions, discussion threads and ideas where feedback is required

Sample Homepage

Curated Content

Clipping Widget (e.g. Reuters, Dilbert)

Cropmark / CSS / JQuery SelectorCustom CSS incl.

SocialFacebookTwitter

RSS / Atom Feeds (incl. pictures)Stock, Weather etc.Connections Content Manager Files

Sample Homepage

Foreign Content

HTML widget that consumes public or private REST service, e.g. retrieves zip code descriptionWidget to widget communication, e.g. maps widget opens Google maps to the zip code

Sample Homepage

Applications

Easy Customization with CSS

Sample Homepage

Layout

Customers customize their IBM Connections Cloud Experience with standard CSS know how.

Sample Homepage

Cloud Layout

Internal Communication ScheduleOpen Team TasksCreate Team TasksCreate NewsMy Open Approval RequestsPages to be ReviewedConnections AnalyticsMost Visited ArticlesMost Liked ArticlesMost Commented ArticlesInternal Communications ForumInternal Communications Guidelines

Sample

Editor Dashboard

Onboarding with a Step by Step wizardEasily customizable

Sample

Onboarding

Community oweners manage landing pageBrings structure to community contentAggregate information from community and subcommunities

Sample

XCC Communities

Fullpage without IBM Connections community navigation Custom layout for special purposes with background image

Sample

XCC Communities

“News of the Day” next to the activity stream

Layout Sample with Enhanced Activity Stream

External users are welcomed with a designated pageFirst steps introductionBusiness cards of support staffDirect link to individual communities

Sample

External Users

Integrated into IBM Connections mobile app

Sample

Mobile Users UI

Integrate Classic Notes applications with twisties using an simple iFrame WidgetModern Notes applications with XPages, post search requests to the application, display search results

Integrate Domino Apps

Use Single Sign on with Domino (an other platforms) to utilize individual read and write access rights

Integrate (Domino) Apps with Single Sign On

4141 41

With IBM Connections & XCC it is quite easy to build custom applications. In this example we redeveloped an IBM Notes based Information Management application.

Custom Apps (e.g. Information Management)

4242 42

Forms Integration

Embed forms (anonymously, authenticated)Display recordsFormat recordsOpen response formsEdit recordsLearn more:https://youtu.be/cKqUksrF6UY

IntegrateCommunications

Use Cases 1 - 10

Internal Communications can usea special community to create andmanage heir content and publish it on XCC based Intranet home and landing pages. XCC pages can be set up and customized easily, using a set of grid templates and choosing from almost 60 widgets.

Internal Communications can set up and maintain a navigation between the XCC pages, providing employees with an intuitive user experience for surfing the organization.

Design a Personalized Intranet, Create and Publish Content

Internal Communi-

cations

With XCC, Internal Communications can turn the typical one way communication into a real dialog with the employees. Here are some examples:

Enable employees to like and comment on all available information.

Bring specific forum discussions and / or ideas to the employees’ attention with prominently placed widgets on the Intranet homepage.

Listen to and Respond to Employees

EngageEmployees

Observe and analyze the employee base sentiment through comments and questionnaires.

Engage employees with a picture competition, for example ask employees to upload their pictures with the new company logo and let all employees vote on the best pictures.

With XCC Communication and Collaboration are either on the same page or available with just one click.

Listen to and Respond to Employees

EngageEmployees

2See video: http://youtu.be/Fg-eh1zHg6Q

XCC is built with the latest Internet technology such as Bootstrap, Fontawesome, IndexDB, JQueryUI and RequireJS.

With standard CSS knowledge it is possible to adopt the design of the XCC pages to match corporate identity and design guidelines.

Business divisions can have their individual CI.

Branding, Corporate Identity & User Interface

Branding&

Design

3See presentation: http://slideshare.net/timetoact/xcc-layoutoptions

XCC makes it much easier for divisions, branches, departments and locations to create and maintain their own landing page on the Intranet than any traditional Web Content Management System.

Almost all Web Content Management Systems are built and optimized for the Internet and are far too complicated for occasional Intranet users. IBM Connections is much simpler to use. Any employee can create a blog post or edit a wiki page without any special training.

Create and Maintain Landing Pages

Business Unit

Communi-cation

Intranet Homepage(personalized & targeted)SU1

BU1 BU2

SU1 SU 2 SU 3 SU 4

BU1 BU 2 BU 3 BU 4

Portal orWeb CMS

basedIntranet

Homepage

With traditional web CMS, Internal Communications is mostly unable to effectively delegate the maintenance of the long tail of the departmental web pages.

With XCC on the other hand, Internal Communications are able to set up a departmental page, include it in a divisional or in the global navigation and assign maintenance very effectively to managers or assistants of that respective business unit.

Create and Maintain Landing Pages

Business UnitCommuni-

cation

With XCC, top managers have a choice: Either they allow Internal Communications to rephrase and publish content on their behalf or they create and publish content directly and just ask Internal Communication to direct attention to their post with a prominent placing on the Intranet home page.

This way, top managers can engage in a more personal way with the employees and still get the attention they deserve.

Communicate Authentically and Effective

Manage-ment

Communi-cation

With XCC, it is easy to set up a special page allowing a company’s chairman to interact with the employee base:

Introduce the chairman with his bio and an interview. Publish the chairman’s latest ideas, priorities and thoughts prominently. Allow employees to discuss issues, provide ideas and have the chairman’s office help the chairman with the workload.

Engage with Employee Base

Chairman‘sOffice

With XCC, Internal Communications can create an online representation of a printed employee magazine – either as the printed magazine appearing periodically or in continued delivery form.

The online representation of course adds value to the printed magazine, as it provides a feedback channel for employees.

Online Edition of a Print Magazine

EmployeeMagazine

With XCC, Employee Relations managers are able to document and maintain guidelines and rules and make them easily accessible to employees as part of the Intranet.

Guidelines specific to a business unit or location can be published on the respective landing page only. Via the employees’ comments the guidelines and rules can be constantly improved and honed.

Document Guidelines and Rules

EmployeeRelations

XCC admins are able to target users with content specific to their interests, according to their inherited LDAP attributes like

Business Unit,

Country,

Location or

Management Level

Users can personalize their experience by setting their individual preferences. Personalization and Targeting both work on an XCC page and on a widget level.

Personalization & Targeting

Personali-zation

& Targeting

9See presentation: http://slideshare.net/timetoact/xcc-personalization

Using separate platforms for Internal Communications and Collaboration confronts authors and users with difficult choices:

Where are they supposed to publish and where should they search for content? Some managers will choose to communicate through the Web CMS based Intranet website, while others will choose to communicate through the collaboration platform.

Content overlap, redundancy, inconsistency and governance problems are the inevitable consequence of multiple platforms on the Intranet.

With more than one platform, it is practically impossible to create a Single Point of Truth.

Information Architecture

Create a Single

Point ofTruth

EnhanceCollaboration

Use Cases 11 - 14

XCC provides many ways to consume, contribute to and maintain the Intranet. The structure is most important for new employees, occasional users and silver surfers.

The threshold to contribution with liking and commenting is very low. Liking, comments and content creation all appear in the activity stream and thus secure a high awareness.

The content creation and maintenance is much easier than with traditional Web Content Management Systems. Delegation to line of business is very effective.

When each business unit has one person in charge of maintaining its landing page as part of the Intranet, then each business unit automatically has one IBM Connections power user.

Increase Intranet Usage & Adoption

Usage &Adoption

With XCC Intranet usage typically increases by 100 percent and more.

Increase Intranet Usage & Adoption

Usage &Adoption

11Consumer Contributor Moderator Internal

CommunicationsKnowledge

Worker

Not only can Internal Communications create and publish content with XCC (as with any other Web Content Management System), they can also curate content.

In other words: Internal Communications can select an employee's blog post and publish it prominently on the Intranet home page or on the landing page of a business unit or location, and thus recognize and reward the employee’s contribution.

Curate Content

CurateContent

12See video: http://youtu.be/RbqZ6Ukq93c

XCC enables community managers to easily create, customize and maintain landing pages for their community.

They can choose a predefined layout from a variety of templates and arrange the most important content according to their preferences. They can also include content from sub communities or other relevant communities at will.

Design and Maintain Community Landing Pages

CommunityManagers

Files and links in widgets can be individually selected and sorted. Introductory information and important posts can be published in a fixed position.

Introduce the community team by their role, using the People Selector widget. Display all events from the main and the sub communities with the Event Calendar widget. Interactive elements help driving user engagement. Community landing pages can either stick to the community navigation or cover the whole width and replace the original community navigation.

Design and Maintain Community Landing Pages

CommunityManagers

13See video: http://youtu.be/fPksMAuJ2SE

XCC makes it easy to create an onboarding wizard that acquaints new IBM Connections users with a step by step guided tour.

Let the employees know why the company invests in a Social Intranet, what is in it for them and how they can use it. The acceptance of the Intranet guidelines and the enrollment progress can be documented.

Onboard New Employees with a Wizard

New UserOnboarding

14See video: http://youtu.be/Kc7qqVzQG9U

IntegrateApplications

Use Cases 15 - 19

XCC provides the iFrame, the HTML and the Clipping widget.

The iFrame widget supports either retrieval through the user or through the server. The HTML widget has an integrated CSS, HTML, JSON and JavaScript editor, which supports direct code editing without copying the code to and from an externalapplication.

The HTML widget is able to post and process REST calls from other applications and display the results in a custom format. Via the integrated JavaScript Event Handler Framework, widgets can communicate with each other (e.g. a CRM widget “talking” to a ERP widget).

Integrate Legacy Apps

CustomApplications

The Clipping widget supports users without developer skills in integrating parts of other websites into their own XCC page. The Clipping widget can either use crop marks or CSS marks to select relevant content.

Integrate Legacy Apps

CustomApplications

15See video: http://youtu.be/GMvT-fUBg1g

Application Developers are able to create their custom widgets and make it very easy for their authors to integrate content or functionalities from other applications.

We have plans to build widgets that allow selection and display content from any Notes database. Application developers can share and exchange their custom widgets with other customers.

Custom Widgets with XCC API

BuildCustomWidgets

16See presentation: http://slideshare.net/timetoact/xcc-api

Keep most frequented and relevant tools readily available in a fly-out page throughout XCC and IBM Connections. The fly-out page can contain any widget.

Examples are:

people searchemergency helptime tracking applicationweather forecastcompany stockLinksIntranetpreferences

Tools Menu Always Available

Tools Menu

Forms Experience Builder (FEB) Widgets

Forms, Lists &

Workflows

The IBM Forms Experience Builder (FEB) enables line of business users to create web forms applications for stand-alone use or for customer and employee websites. Non-technical users are able to create sophisticated web applications complete with forms, database, reports, security, notifications and more.

FEB is a rapid application development platform and as such an browser based alternative to Domino applications.

TIMETOACT develops two a FEB widgets as an extension to XCC that allow embedding FEB Forms and display and edit FEB Data.

See FEB video: https://youtu.be/9TbqkRROars

Forms, Lists &

Workflows

FEB – Form WidgetEmbed FEB Forms

Select Form (from all Forms the user has access to)

Select HeightSelect Privacy

Anonymous (e.g for Complaints / Whistleblower Forms)Authenticated (will pass users profile data to forms)

View & Use FormsView & Submit FormView Resultpage("Thank You"Page, Forms Responses, New Form)

Forms, Lists &

Workflows

FEB Data WidgetSelect Layout (Grid, List, Table)Map Data Fields to Layout FieldsDefine Actions (Create, Edit, Delete)Format Layout and Fields with Custom CSS

Forms, Lists &

Workflows

The capability to edit & delete data records with the FEB Data Widget is a real breakthrough that allows a complete new set of applications.

IBM Connections with XCC and FEB make a beautifully integrated Digital Workplace.

Create a Branded and Simplified Experience

Extranet forCustomers& Partners

With XCC, it is possible to create and customize a landing page for external users. The landing page could provide introductory information and reduce or limit complexity to the required functionality.

Of course, the resulting Extranet can be brandedin the corporate design.

Create and maintain content once, use it in the Intranet and Extranet.

Simplify IT

Use Cases 20 - 24

The entire Intranet is accessible with the IBM Connections Android and iOS apps.

XCC uses the latest Bootstrap templates and is responsive too.

No project required.

Participate on the Intranet from Mobile Devices

MobileUsers

20See video: youtu.be/jv4CrO4DQHE

Provide a read only access to selected Intranet content, of course with your company’s distinctive corporate design.

Anonymous access is restrictedto reading only (no comments, no likes etc.)to XCC pages that have been explicitly been by Web Masters marked as “Available to Anonymous Access” to IBM Connections Content from public and moderated communities. Content from restricted communities will never be exposed to anonymous access.

And the website is fully responsive too.

Information Access

AnonymousUsers

XCC is available for both IBM Connections on premises and as a service for IBM Connections Cloud.

On premises or cloud: initial setup can be achieved in less than an hour.

On-Premises and Cloud

Intranet as a

Service

22See presentation: slideshare.net/timetoact/xcc-cloud

Eliminate Web CMS costs for

SelectionPurchaseImplementationIntegrationTrainingRunning

another platform besides IBM Connections.

Reduce Costs

ChiefFinancialOfficers

XCC dramatically reduces Intranet complexity, as it eliminates the need for an extra Web Content Management or Application Integration platform and meets all requirements for platform integration.

User interface integrationActivity stream integration@Mention Integrationfull text search integrationsingle sign on and much more

are given, no projects required.

Update Intranet layout, templates and landing pages in a test bed without having to set up a separate test environment.

Reduce Complexity –Accelerate Development & Deployment

IT Managers

CustomerStatements

What our Customers Say…

„XCC brings internal communicationto a whole new level. It helpsincrease users‘ awareness about

company life and improves the onboarding process forour new employees.“

Marcin Kasa, Axxiome Group

„In an off-time minute (during a break) I installed XCC in ourAcceptation Environment.

Everything went smooth, no problems during theinstallation…“

R. Angioni, Saxion, University of Applied Sciences, Netherlands

„We createdan ideal information architecture thatseamlessly integrates internal communications andcollaboration in an hybrid Intranet.

Our new Intranet has beenperceived very well by ouremployees.“

Mandfred Meindl, Manager Intranet & Online Marketing, VAUDE Sport GmbH

& Co. KG

„With IBM Connections and XCC wecan create a more agile Intranet.“

Arey Zargham & John Merlino, Tufts Health Plan

„XCC revolutionizes our Intranet entirely! Now, relevant content can be populated completely intuitive withinseconds and is globally accessible. It is a real innovation.“

Eva Martinez, Lapp Holding AG

„This innovative solution bringsadditional value to an IBM Connections environment, allowing our customers toelegantly integrate their internal communication content intotheir social business platform.

IBM and TIMETOACT together, a partnership to acceleratesocial business.“

Jason Roy Gary, CTO, IBM Social

Software Foundation

„Information and collaboration platforms are perfectlyintegrated into a user-friendly and powerful Intranet.“

Retail Customer, Germany

„After only 90 minutes training evenour IT laymen were able to create

great landing pages for their departments. That‘sabsolutely incredible!“

Alexander Ramseger, Berge & Meer Touristik GmbH

„XCC has transformed IBM Connections into a completeIntranet environment. With XCC we

are able to combine the social features of IBM Connections with the functionalities and look & feel ofan Intranet.“

Sander Zwart, ilionx

„In order for Pilz Connections tosucceed, it was

important to offer all employeessimple and clear first steps intothe world of social business.

The TIMETOACT solutionenabled us to avoid reservationsand acquaint users with theconcept of knowledgemanagement.“

Jürgen Fischer, Pilz GmbH & Co. KG

„With XCC the launch of IBM Connections was much more effective.

XCC has increased acceptance of our Intranet and is an indispensable tool for us.“

Carolin Strunk & Stefan Schindlbeck, Ostdeutscher Sparkassenverband

„XCC is a congenial extension of IBM Connections, which increases user acceptance substantially.“

Wolfgang Ponesch, Raiffeisenbank Bregenz

„Employees do not have to go anywhere else.

Everything is in one place.“

US Government Customer

„We have never beenable to evaluate anyproduct as fast as XCC.“

Georg Probst, Lantal Textiles AG

„There is a huge gap from thetraditional Intranet to a modern

social Intranet. XCC is the bridge between them: Itmakes the shift more comfortable for the employees.“

Sven Bradtke & Henning Müller, Sparkasse Rostock

„XCC gives more structure to IBM Connection as it prominentlyplaces relevant information on the communities home page. Therefore, XCC leads to more tranparancy and decreasesfrictionloss.“

Soner BogaHANSA-FLEX AG

“XCC is the perfect compliment for IBM Connections, this solution made the project possible and we are really happy with the results so far.

It is really easy to customize with almost no technical skills required.” Santiago Suarez Mesa

GRUPO FAMILIA

“We are very happy with XCC.

It has become a total game changer for our use of Connections.”

Sigthor HilmissonMinistry for Foreign Affairs of Iceland

See the URL below for:• An overview of our customer statements• Customer case studies• Video Interviews with XCC users

http://connections-apps.com/product/xcc-web-content-custom-apps-for-ibm-connections/#customers

Do you want to know more? Most of our customers are willing to talk to potential customers. Just ask us and we set you up for private conversation.

TechnicalInformation

Appendix

Frank Adams

I am… (passive personalization, targetingprofile attribute inherited from LDAP)

• German Employee• Business Unit 1• Location A

I prefer… (active personalization, profile attribute set by personal preferences)

• Subject ABC• Subject GHJ

My Connections…

• My Communities• My Files

Personalization & Targeting

Navigation (German)

Links (personalized & aggregated)

Business Unit 1 News

Location A News

My Files

My Events (personalized, aggregated)

Static Content(e.g. Hotline)

Clipping Widget (e.g. Stock Quote)

Corporate Top News (in German)(personalized, aggregated)

My Special Interest

Subject ABC

Subject GHJ

My Communities

ACME Germany Homepage

Use IBM Connections with the XCC Web Content Management Extension as the only platform for personalized corporate Intranet homepage with landing pages for business units, service units, and large communities.

Using IBM Connections and XCC as Corporate Intranet

Personalized

Corporate

Intranet

HomepageSU1

BU1 BU2

Very large companies with large internal communication departments or specific integration requirements might keep their intranet homepage on a dedicated Web CMS or Portal XCC is used for landing pages for Business Units, Service Units or IBM Connections CommunitiesLanding pages are available thru conventional Intranet and IBM Connections top navigation

Integrating XCC with a Conventional Intranet

Portal or

Web CMS

Intranet

Homepage

SU1 SU 2 SU 3 SU 4

BU1 BU 2 BU 3 BU 4

1. Download XCChttps://greenhouse.lotus.com/communities/community/XCC

2. Install XCC Less then 60 minutes

3. Test & Customize XCCXCC now runs in Stealth Mode, i.e. is not visible to users. XCC can therefore be installed, tested and customized in the production environment without any interference with users.

Create and customize your first XCC pages Customize Layout Make XCC visible to all users, add new home button to CNX, set XCC as CNX homepage

Get Started – XCC for Connections On-Prem

Intranet as a

Service

XCC is available as a true Multi Tenant SaaS Offering.

Easy setup with a guided Self Servicehttp://slideshare.net/timetoact/xcc-cloud

Available on a per user / per month basis

Single Sign On with IBM Connections Cloud

Extends IBM Connections Cloud to a complete and deeply integrated Intranet

XCC Cloud is hosted on IBM Bluemix US and UK

Get Started – XCC for Connections Cloud

Develop or Relaunch your Intranet without a development system

In Place Development

New Intranet Development Intranet Relaunch Development

Create XCC pages, create and assign Content, CSS and JS

Modify CNX Navigation to launch Intranet

Create XCC pages, create and assign Content, CSS and JS

Replace current XCC landing page with new landing page

Access Rights

Anonymous ReaderRead Public Pages

Authenticated ReaderRead Internal Pages;

Comment, Like, Participate, Vote

Authorized ReaderRead Pages with Access Restriction

Page EditorAccess "Widgets" and "Page Settings" Tabs on Assigned Pages;

Edit all Widgets (except Locked Widgets);

AdminAccess "Page Management” and ”XCC-Settings” Tabs on all pages;

Access “XCC Admin Dashboard”

Full Access AdminWebSphere-/Sys-Admin/DB-Admin

Software Installation; Mobile Apps Configuration; Define Admins, DB-Configuration;

1. ATOM / RSS Feed2. Clipping / HTML3. Community Description4. Community Overview5. Event6. Files7. Forum8. HTML9. Ideation-Blog10. iFrame11. Important Links12. Links13. Media Gallery14. My Links15. Navigation16. News

17. News Channel18. News List19. News Overview20. News Slider21. People Birthday *22. People Finder23. People Selector24. Pinned Files25. Popular Content26. Preferences27. Profile Completion28. Profile Picture29. Profile Tagging30. Saved Search31. Suggestions

(People & Communities)

32. Tag Cloud33. Top News34. FEB Data Widget35. FEB Form Widget36. Website Navigation

& Breadcrumb Path37. 22 x IBM Connections *

MyPage Widgets 60. IBM Connections *

Activity Stream & Right Column

61. Custom Widgets API

* Not available in IBM Connections Cloud

XCC Widgets & Page Elements

08.2012 Release 1.0for Connections 3.0

05.2013 Release 2.0 Beta(Limited Availability)

Connections 4.0 Activity Stream on Homepage

10.-12.2013 Release 2.0 - 2.03(General Availability)

Connections 4.0 & 4.5PersonalizationImprovements & Bug fixesPerformance IncreasesPersonalization

01.-02.2014 Release 3.0 - 3.02 Improvements & Bug fixesNew WidgetsMobileGrid Layout

03.2014 Release 4.0Extended Page Management CapabilitiesUI & Performance Improvements

04.2014 Release 4.1Atom & RSS Feed WidgetsList and Overview News WidgetsPeople Finder WidgetBreadcrumb Path & NavigationMultilingualism

08.2014 Release 5.0IBM Connections 5 SupportIdeation-Blog WidgetPicture WidgetImport and Export of XCC pageXCC uses database to store your settings

10.2014 Release 6.0Forum Widget

People Birthday WidgetPeople Selector WidgetPersonalized Home PageCustom JavaScriptPicture Slider in Embedded ExperienceItem Count Editor / Paging

12.2014 Release 7.0Suggestions WidgetProfile Completion WidgetIntranet Preferences WidgetPopular Content WidgetMany more…

03.2015 Release 8.0XCC for IBM Connections CloudXCC for CommunitiesXCC for Anonymous UsersNews AggregationSaved Search

XCC 1.0 – 8.0 Release History (2012 – 2015)

07.2015 Release 9.0XCC FlyOut PageXCC for IBM Connections CloudGallery WidgetCommunity Overview WidgetCustom Widget APIClient-Side-Caching

12.2015 Release 10Custom GridsAccess Restrictions for XCC PagesBusiness Cards in XCC PagesIntegrated Code Editor Clipping WidgetCommunity Description WidgetPinned Files WidgetMy Links WidgetTag Cloud WidgetIBM Connections 5.5 Compability

03.2016 Release 11 Advanced Personalization with Boolean OperatorsForms Widget Release 1.0Media Gallery Widget with Video SupportAtom / RSS Widget with Rich Content and PersonalizationXCC Admin DashboardEvents Widget 2.015 Improvements…

XCC 9.0 - 11. Release History (2015 – 2016)

8 – 12 Weeks Release Cycle

Independent from IBM Connections Release Cycle

Full IBM Connections 5.5 Compability declared 4 days after Connections release –New Connections release works just fine with no Issues

Application On-Premises Architecture

Connections Services

Comunities

Profiles

Bookmarks

Activities

Forums

Search

Activity Stream

Boards

Personalization

File Upload

Layout

Access Rights

Widgets

XCC4Comm

Anonymous

Localization

Flyout

Mobile

rage CNX

DBXCCDB

Browser

XCC Cloud for IBM Connections Cloud Application Architecture

Connections Services

Comunities

Profiles

Bookmarks

Activities

Forums

Search

Activity Stream

Boards

Personalization

File Upload

Layout

Access Rights

Widgets

Mobile

Localization

rage CNX

Browser

Our Development Landscape

IBM Connections: 4.5

Local Clone of Repository

Eclipse IDE

JazzSCM

Jazz CI Server

IBM Bluemix

Maven (incl. Grunt)

Manage

Checkout

Commit

Build and TestManage HostsDevelop

Universal Intranet

Services & Partners

Demo Showcase

Technical Implementation

BudgetIntranet

Performance Intranet

StrategicUniversal Intranet

1 Day 1 Day 4-6 Days 8-12 Days > 15 Days

UI Customization, Demo Content ✔

XCC Installation ✔ ✔ ✔ ✔

Webmaster Enablement ✔ ✔ ✔ ✔

Design Concept, UI Customization ✔ ✔ ✔

Information Architecture Consulting ✔ ✔

Internal Communications& LOB Coaching

✔ ✔

Governance, Guidelines, Templates ✔

Profile Customization & Personalization ✔

Multisite Concept Implementation ✔

Legacy App Integration ✔

Content Migration ✔

TIMETOACT Professional Services for XCC

TIMETOACT Universal Intranet Roadmap

Enablement

& Training

Internal

Marketing

LOB Apps

& Use Cases

Custom Apps

Development

Conception

& UX Design

Requirement

Analysis

IBM Connections

Implementation

Prototyping

& Validation

3rd Party

Governance

& Guidelines

Kickoff &

Strategy

IBM Connections

Platform Family

IBM CNX & XCC

Customization

Updates &

SupportManaged

Services

TIMETOACT Partners

Collabor-ation

Let Us Talk About…

Social Network

Social

ColLABORation

“Firms come into being in order to enable human beings to achieve collaboratively what they could not achieve alone.

If one accepts this as the true purpose of any organi-zation, then the main focus of executives’ attention should be on how to foster collaboration within their companies.”(Hansen and Nohria, 2004)

Collaboration is the Core of Every Organization

Bridging of Locations

Bridging of Departments

Bridging of Projects

Bridging of Generations

Workplace Engagement Around the World

Increasing Employee Engagement by a few percentage points will create a huge impact.

https://hbr.org/web/infographic/2013/11/workplace-engagement-around-the-world

Accelerate InnovationsBridge Business UnitsBridge LocationsBridge GenerationsCreate SynergiesCross-Link KnowledgeFacilitate CollaborationFoster our Corporate CultureIdentify Experts Increase EfficiencyPromote TransparencyReduce Mail Load

Enterprise 2.0 Benefits

The Connected Companies Will Prevail

Intranet Challenge

Home pageSee what is happening across your social network and access the social data that is important to you.

ProfilesFind and discover the expertise you need.

CommunitiesWork together with people who have common interests, roles and expertise. Also includes ideation, media gallery, and bridging capabilities.

BlogsPresent your ideas, receive feedback and make the most of the experience and opinions of others.

Micro-blogsReach out for help or share news with your network

BookmarksFind, save and share useful web-based content.

MailBring information and experts immediately into view by easily sharing conversations that would have otherwise been hidden in email, for faster and more informed decision-making.

ActivitiesView, manage and organize tasks and quickly complete them. Tap into your professional network.

WikisCreate and share content together with your teams and professional network.

FilesShare and discover documents, presentations, images with your colleagues. Eliminate system duplicates and reduce the amount of mail in your inbox. Provide rich social content & document management experience with add-on capabilities provided by IBM Connections Content Manager

ForumsExchange ideas with others and benefit from their expertise.

Social AnalyticsDiscover who and what you need to know through recommendations.

Polls and SurveysQuickly and easily gather feedback from clients, partners and customers.

DocsAdd IBM Docs online office productivity suite for more efficient document collaboration.

MobileAdd IBM Docs online office productivity suite for more efficient document collaboration.

DocsAdd IBM Docs online office productivity suite for more efficient document collaboration.

Enterprise Collaboration / IBM Connections

Application Integration

Applications

Application Integration today is mostly “on the glass”, i.e. in the frontend making use of JavaScript Event Handler Frameworks and without backend requirementsSingle Sign On is mostly done independent of the portal framework / serverIntegration Options

iFrame REST Service ConsumptionClipping Widget Custom Widget JavaScript Event Handler FrameworkForms Experience Builder

See Use Cases 15 – 19 for more information

Integration

IntranetStrategies

Intranet Strategies for Communication & Collaboration

1. Focus on Communication

2. Focus on Collaboration

3. Side-By-Side Communication and Collaboration

4. Enhancing Communication with Collaboration

5. Integrate Communication into Collaboration

We Evaluated 5 Intranet Strategies

Beware of Challenges & Pitfalls

121121

Inefficient collaboration with mail and file servers

All knowledge locked up in mail- and file-servers

No expert identification

No employee participation

No informal learning

Not appealing to young employees accustomed to social media

Focus on Communication

Internal Communi-

cations

122122

Using an Internet CMS for Intranet

Web Content Management Systems are made for the Internet. That’s where the money is. Typical focus:

Pixel Perfect Layout, Asset Management, Approval Workflows…

Multisite Management, Commerce Support / Conversion Optimization (Analytics, Campaign & Lead Management, Targeting)

These features are mostly irrelevant in the Intranet and just increase cost and complexity.

The Sad Story of the IntranetA modern tragedy experienced by companies around the world

123123

Using an Internet CMS for Intranet

Web Content Management Systems are too complicated for occasional users from LOB

Poor LOB Adoption

Outdated Content

Web CMS market size for Intranet shrinks, grows rapidly for the Internet. In 3-5 Web CMS Intranet will be a separate market or vanish.

The Sad Story of the IntranetA modern tragedy experienced by companies around the world

2. Focus on Collaboration

Intranet Strategies

125125

Difficult to communicate the organization’s priorities, strategy, values.

Difficulty to distinguish opinions and ideas from binding / formal information and directives.

Difficulty to identify important information.

No structure, everything sorted by last update / popularity.

Focus on Collaboration

Peer-To-Peer Collaboration

126126

Knowledge Workers are only a small minority in most companies

Introverted People are not comfortable exposing themselves

Without a broad lobby Social Intranet projects are often delayed

Social Intranet can not be sustained by Knowledge Workers alone

3. Side-By-Side Communication

and Collaboration

Intranet Strategies

How should managers communicate, as themselves (“Mike the Manager”) or through Internal Communications (“the Manager Mike”)?

Where should employees look for content? On the Web CMS based Intranet or in IBM Connections?

Side-By-Side Communication and Collaboration

129129

Content Fragmentation

Some managers choose to communicate as themselves using the collaboration platform (“Mike the Manager”)

Some managers choose to communicate thru internal communications using the Web CMS (”The Manager Mike”)

Attention Fragmentation

Some users refrain from the internal communications / web CMS based Intranet (“I do not need propaganda”)

Some users refrain from the collaborative platform (“If it is important it will be published by Internal Communications”)

130130

User Challenges

Employees have to search the Web CMS based Intranet and the Collaborative / Enterprise Social Software platform Employees need to distinguish between

Official / Unofficial ContentContent from Business Unit run by “Mike the Manager” and Content from Business Unit run by “The Manager Mike”

Side-By-Side Communicationand Collaboration

Content Overlap, Redundancy and Inconsistency

Ideas are developed in collaborative platform, need to be republished on communication platform

Some content is inevitably going to be stored in different versions in both platforms

131131

Government Challenges

Internal Communications defines “their” Web CMS based as the mandatory default homepage

Content Policy: All binding and relevant content from ESS in Web CMS

With more than one platform there CAN NOT be a Single Point of Truth

4. Enhancing Communication

with Collaboration

Intranet Strategies

134134

For enhanced Web CMS: Insufficient capabilities

Activity Stream / Social capabilities / Enterprise collaboration missing.

For integrated platforms: Inconsistent UI

Users must leave communication homepage for collaboration.Content fragmentation, overlap, redundancy and inconsistency, governance problems.

Enhancing Communication with Collaboration

Insufficient collaborationCollaboration integrated into communication will never reach critical mass to become self sustaining.Intranet 2.0 based on user generated content / Enterprise 2.0 will not be achieved.

5. Integrate Communication

into Collaboration

Intranet Strategies

136136

No content overlap, redundancy, inconsistency

Social software is more popular with employees

User generated content grows much faster then centrally managed content

Integrate Communication into Collaboration

IntegrateCommunication

into Collaboration

Enhance Communication

with Collaboration

Focus on Internal Communications

Intranet Strategies

Side-By-Side Communication

and Collaboration

Summary

Appendix

XCC is an extension for IBM Connections On-Premises and Cloud.

XCC enhances IBM Connections with classic Web Content Management and Application Integration capabilities.

XCC leverages and utilizes IBM Connections for authentication, authorization, content storage, content approval, search, notification etc.

With XCC it is much easier to compete against Microsoft SharePoint and Jive

With XCC and FEB you have a rapid application development for Line of Business Applications

Summary

With XCC it is easy to create use cases for all employees, not just for knowledge workers.

XCC brings structure to IBM Connections.

XCC dramatically increases IBM Connections utilization and ROI.

Summary

AboutTIMETOACT

142142

Since 1994 Felix and his team developed numerous custom Line of Business Applications on the basis of IBM Notes & Domino

On January 19th 1997 Felix developed the first Web Content Management System on Domino 4.6

In 1998 Felix founded TIMETOACT. The company specializes on creating Intranet, Extranet and Internet projects with Lotus Domino.

TIMETOACT Intranet Experience

143143

In early 1999 TIMETOACT launched Bayer News Channel, the Intranet of the Bayer AG (120.000 employees).

TIMETOACT has worked closely with Internal Communications (and Marketing) departments ever since.

144144

In 2000 TIMETOACT developed the first release of product TIMETOWEB, a Web Content Management System.

Over the years we enhanced TIMETOWEB with more and more collaborative functionalities and added interfaces for custom applications.

Hundreds of Intranet websites were created with TIMETOWEB throughout the Bayer cooperation and many other companies.

Hundreds of custom Line of Business Applications were developed using the TIMETOWEB APIs.

145145

In 2007 IBM Connections emerged as a leading Enterprise Social Software Platform. TIMETOACT embraced the doftware and developed many best practices.

In 2012 TIMETOACT invented the “Custom Homepage” for IBM Connections.

In 2013 the product was renamed to "XCC -Web Content Management Extension for IBM Connections".

In 2015 applications were added and name changed to "XCC - Web Content & Custom Apps Extension for IBM Connections".

In 2016 TIMETOACT started marketing IBM Connections and XCC as the "Universal Intranet".

TIMETOACT Universal Intranet

146146

Simplify and Improve IBM Connections Administration, Content Management and User Management http://connections-apps.com/cat

Self Services and User Management, Password and Security Management for External (Guest) Users http://connections-apps.com/uam

Integrate Internal Communications and Custom Applications into IBM Connectionshttp://connections-apps.com/xcc

TIMETOACT Products for IBM Connections

TIMETOACT is a CNX Full Spectrum Provider

Implementation Rollout Adoption

Deployment

Information Architecture Consulting

Web Content Management Extension (XCC)

Quick Start Kit

Help CenterTraining Coaching

CI Adoption Widget Development / Legacy Data Integration

Connections Administration Toolkit (CAT)

Consulting

Hosting

Gamification

MarketingBranding

Governance

Support

Admin TrainingsUser Access Manager (UAM)Sign In Mgn.

Asset / Best Practice ServiceProduct

Profile Extension

The ROOTS and FRUITS of a Successful Social Intranet Implementation

https://socialintranet.org/

Our Social Business Implementation Checklist

We enable the Connected Company

Intranet Portal & Digital Workplace

Mail & MobileCollaboration & Social NetworksChange Management

Commerce & Marketing

Digital AdvisoryFull Service E-CommerceOnline Performance

Process Integration & Automation

Business Process ManagementEnterprise Integration Decision Optimization

Business Intelligence

Financial DashboardsDescriptive AnalyticsData Warehouse & Logistics

Architecture & ConsultingApplication & Mobile Development Interface Design & User ExperienceCloud Strategy & MigrationManaged Services, Support & TrainingSoftware Licensing

IT Services

Digital Transformation

Driving The Connected Enterprise – Employees, Partners and CustomersMaximizing the Return of Investments in Software Platforms

http://timetoact-group.com

Over 240 Employees, Cologne, Muenster, Hamburg, Munich, Augsburg, Stuttgart, Mannheim, Lelystad, Vienna, Zuerich

ices Software Architecture & Consulting, Interface Design, Application Development, Integration,

Deployment, Managed Services, Support, Change Management, Training, License Management

IBM & Open Source SaaS Vendors Microsoft

Commerce & Marketing

Process Integration& Automation Digital Workplace, Intranet, LOB Apps, Mobile

Conversion Optimization, Web Analysis

BPM, EAI,

math. Optimization,

Hybrid Cloud

Business Intelligence, ISV for IBM Connections, Mail, Portals, Social, UX,

BPM, Mail, Migration, Mobile

BI, ISV for Office365 & SharePoint

Commerce,Coremetrics,

Pixelboxx, Tealeaf, Xtify

BPM, BlueWorks, ILOG, WebSphere

Process Server, MQ, IIB, Sterling

Cognos BI & TM1, Connections, Chat, Docs, Domino,

Meetings, Portal, Watson, Worklight

Google Apps, Office 365,IBM Cloud

Azure, BizTalk,Excel Services,

Performance Point, SharePoint, SQL

Felix Binsack XCC Product Idea & Sponsor+49 221 97343-10felix.binsack@timetoact.de

Frank RiedijkSales Consultant+316 2998 6009 frank.riedijk@timetoact-group.nl

Philipp van den Boom XCC Inside Sales+ 49 221 97343-66Philipp.vandenBoom@timetoact.de

Call or Mail us for Questions!

Otto FoergConsultant+49 89 38408529otto.foerg@timetoact.de

Jan Hendrik GroeneConsultant+49 89 3840850jan.groene@timetoact.de

Support Hotlinexcc-support@timetoact.de+ 49 221 97343-53

Thank you for your interest

xcc@timetoact.de+49 221 97343 0http://connections-apps.com/xcc

stop the intranet schizophrenia (and succeed with ibm connections)

Technology

chapter 11 schizophrenia. chapter outline clinical symptoms...

introduction - web viewsome of these sub types include...

1. schizophrenia

heritability of schizophrenia and schizophrenia spectrum...

bell ringer without using your notes, name the 5 subtypes of...

treatment & referral...

schizophrenia paper

schizophrenia handbook

schizophrenia and assotiated disorders -...

1 schizophrenia module 51. 2 psychological disorders...

recovery from schizophrenia - northumbria...

negative symptoms of schizophrenia clinical ... ·...

fact sheet 2016 schizophrenia 21 - progress.im ·...

schizophrenia :)

watch the clip you tube you tube gerald – schizophrenia...

paranoid schizophrenia

print schizophrenia

schizophrenia and schizophrenia-like...

1 schizophrenia module 39. 2 psychological disorders...

schizophrenia, culture, and...