"storytelling - unlocking potential, listening to voices that matter"
Post on 06-May-2015
1.681 Views
Preview:
DESCRIPTION
TRANSCRIPT
Storytelling - Unlocking potential, listening to voices
that matter.
11 September, 2013 London
Fiona Quigley and Dr. Maureen Murphy
Case Studies
What?
What makes a good story
Toolkit
Who should be involved
Capturing & Using
Tips
“How and where could I use storytelling to enhance learning and performance in myself and others.”
Story Filter – spotting the voices that matter....
What types of stories do you hear day to day?
An adventure
An important event or incident
This is how I do it
Remembering someone special
This is my future me
This is what our product/ service can do to help you
Nursery Rhymes, Fables
TextStories we hear
What are the top 3 things you would look for in a good story
(Listener and Curator)?
Focus / length
Good Story?
Connection –content or storyteller (authentic)
Realism & structure
Surprise (cognitive dissonance)
Hope – open loops?
Fits with Organisational narrative
Reusability
Measurable
Encourage discussion
Personalise the
learning
Why do we use storytelling?
Improve the 3 Ps
Capture tacit
knowledge
Move beyond
sanitised messages
Retain knowledge
& experience
Capture the lived
experience
Encourage reflection
Storytelling toolkit for learning and performance
Anecdote• Informal• Fuels the story
filter
Case Study• Reality/Literal• Fixed learning
point
Scenario• Compilation• Guided
learning• Immersive• Take action
Drama• Emotional• Organisational
narrative
Personal Story (digital)• Sense-
making• Personal
(org) narrative
Case study 1 – Dramatic Stories
GAA Coach Education
At a glance (2013) 2,550: Affilated GAA Clubs playing the games 302: International Clubs 1,360,071: Supporters attend games 81,160: Children’s games camps
Rollout &
Maintenance 500,000+ YouTube
hits
Tension between “elite” games and young player development
How?Why?
Find volunteer ‘actors’How?
Develop the characters & scenarios
Facilitated Coach Workshops
Role Plays
Good & Poor Practice
Outline Scripting
Developing the characters
Good coach / bad coach Hairdryer treatment
Young player wants to quit
• Behaviour and attitude change: Winning is everything
• Antagonists and protagonists
• Connect previous bad experience
• Play on emotions – impact on child
• Humour and “banter” (realism)
• Leave room for hope
Spark debate in the classroom and training field
Formal eLearning (Certification)
Spaced practice
Access anytime, anywhere, any device
Using the
Stories
Behaviours
Actors vs
Pros
Types Of
Change
Text
Using
DevelopingSharing
the Learning
Case study 2 – Personal Stories
Sensory Engagement ProjectRNIB Action on Hearing Loss
About the Project
Sensory Engagement
Support for Service
UsersModels of Excellence
Confidence buildingBack to employmentBenefit advice
Staff trainingLibrariesCollegesBanks
Emotional Impact
Why?
Lasting Legacy
Realism & structure
Social Inclusion
Tacit Knowledge
Quiet Voices
Practice videos (iPad)
How?
Informal Group Discussion
Telephone Interviews
Interviews
Workshops
Scripting THEIR ideal experiences
Critical conversations and questions:
1. Tell us about your first visit to college/library/bank - how did you feel?
2. What did you find most difficult?3. What did staff do well?4. What could staff do better?
Beta release
Sensory Engagement Case Study: Lisa’s Video
To view this video visit:
http://youtu.be/OnzZkEHPjxQ
"This has been great experience for me to be involved in a legacy of a great project that has helped boost my own self confidence.
I feel extremely proud knowing that what I have to say will help others understand what it's like for me to live with my hearing loss and to ease the way for better communication."
Lisa Dawson
Bolster existing classroom training
Lunch and Learn
Spaced practice
Quick reference / job aid
Using the
Stories
Storytellers
BenefitsforAll
Communication
Text
Length &
FocusImpactSharing
the Learning
Resources
Storytelling toolkit for learning and performance
Anecdote• Informal• Fuels the story
filter
Case Study• Reality/Literal• Fixed learning
point
Scenario• Compilation• Guided
learning• Immersive• Take action
Drama• Emotional• Organisational
narrative
Personal Story (digital)• Sense-
making• Personal
(org) narrative
Approach & Team
Tips
Finetune your Filter
Right Storyteller
Confidence & Trust
Consequences
Boundaries
Multiple Uses
Storyteller
Maker
Facilitator
Curator
Gatekeeper
Illustrator
Production Project Manager
Team
Encourage discussion
Personalise the
learning
Why use storytelling?
Improve the 3 Ps
Capture tacit
knowledge
Move beyond
sanitised messages
Retain knowledge
& experience
Capture the lived
experience
Encourage reflection
How can I use stories to ‘unlock potential’ in my
organisation?
Getting Started
Find someone in your organisation whose work you admire.
Ask them to explain how they have overcome a recent challenge .
Start with open-ended questions, moving to more specific questions
1. What was difficult? What would you do differently?
2. Write it up
Share the story and get Feedback
Women in Business – Your Stories
Interested in contributing to Women in Business stories?
Contact: Fiona QuigleyEmail: fiona@fqlearning.comTwitter: @fionaquigs
A new tool for capturing and creating stories online.
Storee Beta
Interested in testing and evaluating our new online tool ‘ Storee’ that
creates and captures stories?
Email hello@tellmystoree.com
Online Survey
• We are conducting a survey to gain insight into how organisations use and share stories
• Take part in this short 5 minute survey:
http://www.surveymonkey.com/s/aurionstories
Dr. Maureen Murphymaureen.murphy@aurionlearning.comTwitter: @aurionlearning
Fiona Quigleyfiona@fqlearning.comTwitter: fionaquigs
Masterclass: E-Learning Journeys
Want to discover how to get the best out of learning technologies and blended classroom practice?
Join Aurion Learning for a FREE practical Masterclass
Where: The Lighthouse, GlasgowWhen: Thursday 10 October,
2013 9am - 1pm
Register Now:
https://elj13glasgow.eventbrite.co.uk
www.aurionlearning.com
top related