tackling alcohol related problems through on-line training - noffla

© copyright Presented by: Anita Gilmore

Wednesday 4th April 2012

Tackling Alcohol Related Problems Through On-line Training

Introduction

Representative body

Not-for-profit organisation

Dispersed membership around Ireland

Training fundamental

About NOffLA

Business Environment

Economic

climate

Highly regulated

Penalties

NOffLA

Training voluntary

Competition From

multiples

Reduced Trading hours

Barriers to Training

Cost

Resourcing

Time

Dispersed nature of

members

Scope of training

Rationale

Why e-learning?

Why Moodle platform?

Why e-Learning?

Cost effective

Increased availability

Flexible

User-friendly

Online certification

Why Moodle?

Ease of use

Full learning management capability

Web 2.0 social functionality / collaboration tools

Quality of technical support

Cost of ownership

Outcome of the project

Success or failure?

The Project

Responsible Trading Certificate (RTC) Course

Convert to online environment

ADIME framework adopted

Fully grant aided scheme employed

Successful Outcomes with Moodle

Membership-wide delivery

Reflective and collaborative learning

Online certification

Development of online community

Key Benefits

Increased performance – operational & financial

Increased accessibility

Enhanced learning tools – quiz, links to web resources

Dynamic – instant updates / media links

Maximises “down times” during working hours

Performance Analysis

Operational

Increased frequency of training & staff numbers trained

Customer focused, self-paced training

Large company quality training to small business

Greater scope for learning materials

Financial

Greater return on investment: 17.65% (vs -8.2% for F2F)

130% cost saving per trainee

Avoided expenses (cost & travel)

Performance Analysis

Training Cost Comparison

€0

€50

€100

€150

€200

€250

€300

€350

€400

€450

Online Face-to-Face

Hrly learning cost per trainee

Total trainee participation cost

Quantitative Feedback

Course Navigation

1%

10%

53%

36%

very difficult difficult not difficult easy

Quantitative Feedback

Discussion forums useful Relevant subject matter Learning has practicalapplication

Adequate readingresources

84

101 102 102

17

0 2 0

Yes No

General Course Feedback

Quantitative Feedback

6%

18%

13%

11% 13%

10%

8%

14%

7%

Most helpful course modules

Society Legal Enforcement

Underage Purchasing I.D. process Secondary Purchasing

Intoxicated Customer Communication Skills Staff Training

Qualitative Feedback

External Recognition

Awards 2012

1. Most Innovative Use

of Technology

2. Individual

Recognition

Lessons Learned

Preparation and planning is key

Learner types / I.T skill levels

Monitoring important

Dynamic site

Next Steps…

Migrate to M2

Implement learnings from Moot

Develop other programmes using

Moodle

Win more awards?