team building leadership issues pendse

8/7/2019 Team Building Leadership Issues Pendse

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Soft Skills / Inter Personal Skills

Shri S.V. PendseFacultyJN IDBI Staff College,Hyderabad.

CommunicationPresentation / Oratory

� A cquiring & Processing informationSynthesising knowledge

� A nalytical thinkingConflict Handling

� T ime Management

� R elationship Management� T eam building� L eadership

CommunicationBasic Skill

It is observed many times, work is not completed /partially completed for want of proper communication

� T hree ingredients makes 100%Gestures 55%Voice 38%Words 7%

Sender «. R eceiver Message should be received with samespirit.Make it more & more effectiveIt has to be different(a) In content (b) In situation(c) Depending on audience/group

(d) Depending on purpose� A lot of things con happen /can not happen byeffective communication .

Presentation SkillsIt is like presenting yourself Many leaders have won the war / achieved

great things with proper & timelypresentation

� E ye contact

Pitch of voice / modulationMass effect

A cquiring / ProcessingInformation

In this age there is an explosion of

knowledge� A lmost everything is available on your

fingertips via Google, wikipidia

� E arlier access to knowledge / informationwas restricted.

Synthesing Knowledge

Need to analyse info

Choose & Pick theoryStructurise it / Plan it

� T ry to find out gist

Analytical thinking

� T hinking is a continuous process

Filter it.

Conflict HandlingConflict due to wrong communication,miscommunication, non communication

Be patient in handling such situations

Be cool & find out Best alternative

Time Management

� T his is the only thing, which everybody(everybody in this world) has on equalfooting.

� 24 hours in a dayPriorities your requirement most urgenturgent «important & urgent etc.Plan it to observe dead line.

R elationship Management

Believe in connectivity

Networking

By Maintaining good relations with othersyou can secure a lot.

Discussions onT eam building / L eadership Skills

Shri S.V. PendseFaculty

JN IDBI SC, Hyderabad.Feb. 24 ,2 011

A A TEA MTEA M IS A IS A SM ALL NUMB ER OF P E OP LESM ALL NUMB ER OF P E OP LE

WI T H COMP LE ME NTARY SKI LL SWI T H COMP LE ME NTARY SKI LL S

WHO ARE COMMI TTE D T O A WHO ARE COMMI TTE D T O A COMMON PU R POS E , SET OFCOMMON PU R POS E , SET OF

PER FO R MA NC E GO AL S A ND A PPR OA CH,PER FO R MA NC E GO AL S A ND A PPR OA CH,FO R WHICH T HEY HO L D T HE MS EL VE SFO R WHICH T HEY HO L D T HE MS EL VE S

MU T UALLY A CCOUN TA BLEMU T UALLY A CCOUN TA BLE

WHY TEAM ???WHY TEAM ???WO R KING T OG ET HER LEA DS T O MO RE WO R KING T OG ET HER LEA DS T O MO RE E FFE CT IVE NE SS T HA N WO R KING SING LYE FFE CT IVE NE SS T HA N WO R KING SING LY

INC REA SE S COMMUNIC AT ION A NDINC REA SE S COMMUNIC AT ION A NDBETTER UND ER STA NDING OF EA CHBETTER UND ER STA NDING OF EA CHOT HER¶ S R OLE SOT HER¶ S R OLE SCREATE S MO RE COH E SIV E NE SS, TR US T CREATE S MO RE COH E SIV E NE SS, TR US T

A ND MU T UAL SUPPO RTA ND MU T UAL SUPPO RTCREATE S A SE NS E OF UNI TY , IN TER CREATE S A SE NS E OF UNI TY , IN TER- -

DE PE ND E NC E , DI RE CT ION A NDDE PE ND E NC E , DI RE CT ION A NDPART ICIP AT IONPART ICIP AT ION

WHY TEAM ???WHY TEAM ???LEADS TO GREATER LEADS TO GREATER COLLABORATION AND REDUCTIONCOLLABORATION AND REDUCTIONIN COMPETITIONIN COMPETITIONINCREASES THE TEAM¶S ABILITYINCREASES THE TEAM¶S ABILITYTO WORK WITH OTHER WORK TO WORK WITH OTHER WORK

GROUPS IN THE ORGANISATIONGROUPS IN THE ORGANISATION

BRINGS SYNERGYBRINGS SYNERGY

BECAUSEBECAUSENONE OF US ISNONE OF US ISAS SMART ASAS SMART AS

ALL OF USALL OF US

What should I do to be a T eamL eader / Player ?

Open Minded

CommunicateSetting of short term / long term goalsBuilding confidence

Mutual R espect� R ecognize / A ppreciate / R eward.

Promotional StagesFormingStormingNormingPerforming

Effective

Clarity in objectives� A greed Goals

Conflict but once decided ± whole hearted support� R egular R eview

Correction

It yields to Individual / Team development.

EFFECTIVE TEAMSEFFECTIVE TEAMSESSENTIAL CHARACTERISTICSESSENTIAL CHARACTERISTICS

Clear objective & agreed goalsClear objective & agreed goals

Sound decision making procedureSound decision making procedureAppropriate leadershipAppropriate leadership

Regular reviewRegular reviewOpenness & confrontationOpenness & confrontation

EFFECTIVE TEAMSEFFECTIVE TEAMSESSENTIAL CHARACTERISTICSESSENTIAL CHARACTERISTICS

Support & trustSupport & trustCooperation & conflictCooperation & conflictIndividual developmentIndividual development

DisciplineDisciplineRole ClarityRole Clarity

Team Charter

Stop doing (Separately)Continue doing (in a T eam)Stop not - till goal is achieved.

ROLE CLARITYROLE CLARITYWHAT ARE THE EXPECTATIONS OF MYWHAT ARE THE EXPECTATIONS OF MYSENIORS?SENIORS?

WHAT ARE THE EXPECTATIONS OF MYWHAT ARE THE EXPECTATIONS OF MYJUNIORS? MY PEERS?MY CUSTOMERS?JUNIORS? MY PEERS?MY CUSTOMERS?WHAT ARE THE EXPECTATIONS OF THEWHAT ARE THE EXPECTATIONS OF THEORGANISATION FROM ME?ORGANISATION FROM ME?

WHAT ARE MY EXPECTATIONS?WHAT ARE MY EXPECTATIONS?IS IT IMPORTANT TO KNOW ONE¶SIS IT IMPORTANT TO KNOW ONE¶SROLES IN A TEAM?ROLES IN A TEAM?

Meetings ± Coordination (DIL

)DialogueInformation

� L earning

Consolidate, E xperience &L earning L essons (C ELL )

What did we set ?What worked well ?What did not ?

� L earning L essons

WHAT A TEAM??? WHAT DO WE DO NOW???

COOPERATION

Defensive (Win/Lose or Lose/Win)

Respectful (Compromise)

Synergistic (Win/Win)

Who is a leader?We are all leaders.³A leader is someone you choose tofollow to a place you wouldn¶t go byyourself´.Leaders build bridges that help us tomove from where we are to wherewe want to be.

Are you a Manager or a Leader

Manager

L eader

Manager

Conscience Spirit

Vision(Mind)

Discipline(Body)

Passion

(Heart)

Characteristics of Leadership

SHIP?Leadership is the process of influencing people for fulfillingorganizational goals.It involves creating appropriate

work culture so that people doon their own what theorganization needs them to do.

Power Defined

Power is the ability to get things done inthe way one wants them to be done.

Influence

L eadership Defined

Using influence in an organizational settingor situation, producing effects that are

meaningful and have a direct impact onaccomplishing challenging goals.

L eadership is measured byfollowers

DefiningL

eadershipA ccording to A merican Management writer ¶s

survey there are about 2 50 definitions havebeen produced by different writers onL eadership.

� Leadership is the process whereby oneperson influences other members towards a

common goal .It is the action of committing employees tocontribute their best to the purpose of theorganization.It is an endless subject and endlesslyinteresting. I always feel rather like alepidopterist chasing a butterfly.

-Warren Bennis.

Manager ¶s R ole needs to be

changed as a L eader StylesI T ellingII SellingIII ParticipatingIV Delegating

E ssential Characteristics� L isten actively� A sk the right question

Be assertive� E ncourage ideas� A cknowledge / R ecognize� A ligning People

Knowledge of organization / Market / PeopleImplementation / ClarificationShow & Develop commitmentBe a role model

� A dministers� A copy

MaintainsFocuses on systems &structures

� R elies on controlShort range view

� A sks how & when

Innovates� A n original

DevelopsFocuses on peopleInspires trust

� L ong rangeperspective

� A sks what & why

A MANAGER A LEADER

� E ye on the bottom lineImitates

� A ccepts the status quoClassic good soldier

Does things right

� E ye on the horizon

OriginatesChallenges the statusquo

Own personDoes the right things

A MANAGER A LEADER

Seven Habits of HighlyE ffectivePeople ±

Stephen Covey

Leadership on developing ³Seven Habits´

1. Be ProactiveR eactive

i. T here is nothing I can do

hat¶s just the way I amiii. T hey don ¶t allow that

iv. He make me so madv. I mustvi. I have to do that

Proactivei. L et¶s look at our alternativesii. I can choose a different

approach stilliii. I can make effective

presentation of my ideasiv. I control my own feelingsv. I prefer vi. I will choose an alternative

response

2 . Begin with the end in mind

± A ll things are created twice± T here is a First Creation ± in your mind

here is a Second Creation ± Physical /A

ctual± Visualise the things & try hard to achieve the same

3. First things first

± Prioritise your job assignments

4 . T hink Win / WinSolutions which are mutually beneficial / satisfying

5. First to understand ± their to be understoodDiagnose before you prescribe

6. SynergizeIt works it works more when you are leading a T eam

� L eadership is not a charisma� L eadership is not about public relations.� L eadership is not any showmanship.� L eadership is not a particular style

It is Performance consistent Behavior,

Commitment and Role Model for TeamMembers.

L eadership is painful but immenselysatisfying

T his of course is not the end wordbut beginning

T hanks !

team building leadership issues pendse

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