tech vision 2015 trend 5: workforce reimagined

Digital Business Era: Stretch Your BoundariesTrend 5: Workforce Reimagined

Vision Trend Evolution2013-2015

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Internet of Me

Outcome Economy

Platform (R)evolution

Intelligent Enterprise

Reimagined Workforce

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5 Trends

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Collaboration at the intersectionof humans and machines.

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Workforce Reimagined:

As the digital revolution gains momentum, humans and machines must do more together. Successful businesses will embrace both as critical team members.

Advances in robotics enable machines to not only communicate with humans, but also work side-by-side with them. It’s a division of labor that plays to strengths of both. Smart devices and wearable technology can gather information on a person’s surroundings, supplement physical tasks and detect hazardous situations – potentially saving lives. Human and machine—each on their own—won’t be enough to drive businesses in the coming decades. Tomorrow’s leading enterprises will be those that know how to meld the two effectively.

Workforce Reimagined:Collaboration at the intersection of humans and machines.

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Trend Perspectives: Business and IT Executives

1/3 Are considering usingrobotics to automate business and industrialprocesses.

40%Are considering using sensors to gather intelligence and equip their workforce withmore insights.

77% Believe that within the next three years, companies will need to focus equally on training their people and their machines.

Source: Accenture Technology Vision 2015 Survey of 2,000 business and IT executives

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Going digital is amplifying the need for humans and machines to do more, together.

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Human and machine, side by side The developments in how people interface with machines are a driving force behind the new wave of human-computer collaboration.

As the field of robotics continues to advance, more machines are becoming capable of not just communicating and augmenting human employees, but also physically working side by side with them.

While machines excel at precision, scale, and consistency, humans are better suited for creativity, contextual understanding, and complex communications.

Now, companies can have a division of labor that caters to the strengths of each—and appropriately distributes tasks to maximize the impact of both.

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However, new challenges in managing this blended workforce will surface

Humans and technology will both need continued job training.

Massive open online courses (MOOCs) are gaining traction as a legitimate way to receive quality training.

MOOCs and on-the-job observation and role swapping will effectively deliver results for many, but advances in machine learning will also mean simpler ways to train robots.

But in a workforce of humans and machines, it’s not just people that need training to keep their skills up to date. Enterprises also have to invest in their machines to ensure that employee–technology collaboration is optimized.

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Successful businesses will embrace humans and machines as critical members of the reimagined workforce.

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Companies will need to find ways to categorize and shift skill sets so that employees can approach tasks that were previously reserved for specialists.

While software development used to require specific coding skills, syntax knowledge, and architecture topologies, today’s more accessible programming languages require far fewer specialized development skills—putting them within reach of non-IT professionals.

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Workforce Reimagined: Looking AheadHuman and machine, each on its own, won’t be enough to drive business in the decades to come.

Tomorrow’s leading enterprises will be those that reimagine their workforce and effectively blend humans and technology as partners. Get ready for your new digital workforce.

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