tertiary education management conference 2006 cashless campus i andrews

Tertiary Education Management Conference 2006

Cashless Campus

I Andrews

Cashless Campus Tertiary Education Management Conference - Workshop

Iain Andrews - Financial Services Group

30th August 2006

Some Problem Areas?PAYMENTS Cash on Campus

Cost effective collection and reconciliation of fees by numerous entitiesSignificant peaks in demand

SERVICES Competitive need to increase services for students/staff

SECURITY / IDENTITYStudent/Staff physical identity Student/Staff on-line identity

Student Activity Cycle

Registration Enrolment

Student Services

Payments Fees

Certificates

Alumni

Access Card

Are you here?ACT

Canberra Institute of Technology

University of Canberra

NSW

The University of Newcastle

The University of New England

The University of New South Wales

Southern Cross University

University of Technology Sydney

University of Western Sydney

QLD

Central Queensland University

Queensland University of Technology

University of South Queensland

University of the Sunshine Coast

SA

The University of Adelaide

University of South Australia

TAS

University of Tasmania

VIC

Deakin University

The University of Melbourne

Victoria University of Technology

RMIT

WA

Curtin University

Edith Cowan University

The University of Notre Dame

Murdoch University

The University of Western Australia

Payment Services

The Biller

The Customer

Australia Post

Pays Bill Sends Paper Bill

Data FileData File

Payment & Form Services

Tertiary Institution

Australia Post eLetter Solutions

The Biller Australia Post

The CustomerSends Bill

& Form Pays Bill & Lodges Form

Sends Form

Data File

Payment & Form & ID Services

Tertiary Institution

Australia Post eLetter Solutions

The Biller Australia Post

The CustomerSends Bill

& Form Pays Bill & Lodges Form

Sends Form + ID verification

Data File

Identity Services

Receiver ID Collect

Futures ?

Standard Tertiary PhotoCard

cards produced on-the-spot; cost effective with existing functionality e.g. library card

Tertiary ‘Industry’ wide Smartcard based

Prepaid card

like a money order but can be used anywhere (ATM, EFTPOS machines etc)

Summary

Workshop approach

Identified some problem areas that the cashless campus is trying to address

Provided you with awareness of Post’s capabilities for solving these problem areas

Identified gaps & future opportunities

Thank You

For more information, Visit the Australia Post stand

Building great business means working together

orIain

Andrews@auspost.com.au

Agenda

Workshop approach

Agree key problem areas that the cashless campus is trying to address

To provide you with awareness of Post’s capabilities for addressing problem areas

Identify gaps & future opportunities

Post Products & Services

PostBillpay

Identity and Verification Services (ID&V)

Banking

Money Transfers

Postbillpay Gives students choice

• In Person, By Phone and Internet

• Allowing payment options of bank card and credit card

Benefits to you

• Backed by Australia Post’s proven technology and infrastructure.

• Low transaction cost.

• Customised to suit your business.

• Transaction reports available same day.

• Funds settled next working day

Postbillpay - Biller Branded (Phone) Offer your students the option of paying their fees through your own

phone number

Postbillpay - Biller Branded (Internet) Offer your students the option of paying their fees through your own

website

Postbillpay - Payment Gateway

Add Post’s payment gateway to your Internet site

Accept Credit and Debit Cards

Access Post’s merchant Facility through the gateway

Postbillpay - Payment Plan Services

Bills Amount

Gas $500p.a.

Electricity $900p.a.

Student Fees $800p.a.

Total $2200 / 26 payments = $87 per fortnight

Giving your students the flexibility of paying multiple bills through one easy regular payment, monthly or fortnightly

Example of payments:

•Bill smoothing service that offers a payment plan to students. Conveniently estimates the average monthly or fortnightly total of their registered bills.•Works out the likely expenditure for the whole year allowing one regular payment. Alleviates the surprise of getting a large bill.

Identity and Verification (ID&V) Services

When it comes to Identity & Verification Services, it makes sense to partner with Australia Post. Government owned and publicly trusted, Australia Post is one of the nation’s most credible corporations. Australia Post outlets are located nationwide,

making them easy and convenient for your customers to access.

Services include

• In Person Proofing

• PhotoCard

• Applications and forms Processing

• Receiver ID Collect

• VIP Online Authentication

ID&V - In-Person Proofing

Australia Post’s In-Person Proofing service offers a convenient, independent and secure method of performing high-integrity

identity checks, providing you with confidence of your students’ identity.

Identity checks include:

• Gatekeeper-Compliant Identity Check

• Australia Post 100 Point Check

• Photo ID Check

• Signature Check

• Tailored Identity Check

ID&V - Photocard - Student ID Cards

Australia Post can provide photo enrolment services to organisations across Australia.

Post’s camera network supports of many state and federal government agency identity card and licence programs. Post can provide tertiary institutions the ability to utilise this network for the provision of student identity services.

These can include:

• Off site photo capture for upload into campus systems

• Full off site enrolment services including ID card production

• Creation of a photo image database for reference by the institution (for example for exam access if student ID has been forgotten)

ID&V - Applications and forms processing

An easier way to reach your students.

Enables customers to access and lodge applications and forms for your tertiary institution at more than 3,000 postal outlets

nationwide – simply and conveniently.

ID&V - Receiver ID CollectAdditional assurance that your important items will be delivered

directly into the hands of your students

ID&V - Electronic Authentication Services

The VIP Online Authentication Service provides your organisation with a two-factor authentication solution that is low cost, easily

accessible and convenient for your customers.

Features and benefits:

• Dramatically reduce risk of unauthorised access

• Low-cost and convenient.

• One device, multiple organisations or departments

Bank@PostAgency Banking

Secure and easy agency banking service for personal accounts.

Features and benefits:

• 3100 outlets across Australia

• Withdrawals, deposits (cash/cheque) and check your balance

• No charge to the customer

• Over 70 financial institutions

Money TransfersWestern Union

Australia Post and Western Union make it easy for international student’s parents, friends and relatives to send them money throughout their university year.

• No bank account required for sender of receiver

• No charges for receiver

• Western Union Gold Cards – members services for express sending and receiver funds.

Money Orders• No bank account required for sender of receiver

• No charges for receiver

• Can be cashed at Post Office or any Bank

American express• Foreign Cheques and Cash