the keys to the castle
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The Keys to the CastleThe Keys to the CastleThe Magic of Higher Ground Leadership
We can sense that something is wrong.....
...but this is not the answer....
Burning Platform
2000 profits = $500,000 25% of Senior Leadership “at risk” Recent layoffs Five-year decline of exit interview data “We’ve lost our Soul”
2,160 employees X $75,000 = $162,000,000
The Keys to the CastleThe Keys to the Castle
CASTLE is a ManifestoCASTLE is a Manifesto
The Age of Myth, Mystery and MagicThe Age of Myth, Mystery and Magic
The Age of Myth, Mystery and MagicThe Age of Myth, Mystery and Magic
Niccolò
Machiavelli(1469-1527)
Galileo Galilei
1564-1642 René Descartes1596-1650
Nicolaus Copernicus1473-1543
The Age of Reason and Illusion
I did not discover I did not discover relativity by relativity by rational thinking rational thinking alone. alone.
Albert EinsteinAlbert Einstein
The Age of ConsciousnessThe Age of Consciousness
Crystal of water that has been exposed to the
words "Thank you"
pasted on the bottle.(p. 90)
Crystal of water that has been exposed to the
words "you make me sick. I will
kill you" pasted on the bottle.
(p. 94)
From “Messages from Water” by Masaru Emoto
Crystal of water that has been exposed to
the playing of a Kawachi Folk Dance
Crystal of water that has been exposed to the playing of Heavy
Metal Music.
From “Messages from Water” by Masaru Emoto
From “Messages from Water” by Masaru Emoto
Before
Crystal of tap water from Shinagawa, Tokyo.
(p. 131)
After
After 500 Hado instructors send Chi and Soul from
across Japan
(p. 132)
Cross section of a sunflower stem grown
with “Thank You” water.
Cross section of a sunflower stem grown with “You Fool” water.
From “Messages from Water”, Volume 2, page 133, by Masaru Emoto
The experiment The experiment with the light with the light
photon in the boxphoton in the box
John Wheeler’s theory of Cosmic Evolution
Discover, June 2002, page 46.
The Keys to the CastleThe Keys to the CastleCourageCourage
Harry Harry Chapin: Chapin:
“Flowers are “Flowers are Red”Red”
Marianne Williamson
A ship in harbor is safe, but that is not what ships are built for.
William Shedd
The Keys to the CastleThe Keys to the CastleCourageCourageAuthenticityAuthenticity
What is Authentic Leadership?
Alignment of…. The Mind The Voice The Heart, and The Feet
What is Authentic Leadership?
There’s more to be There’s more to be learned from this learned from this
video clip of Mother video clip of Mother Teresa holding a Teresa holding a
dying baby’s head dying baby’s head than all the than all the
management books management books ever written.ever written.
71% of US adults 71% of US adults can name a can name a
member of the member of the rock band U2rock band U2
15% of US adults 15% of US adults can name the Chief can name the Chief
Justice of the USJustice of the US
Source: Time, October, 2002, page 13
Always preach the Always preach the gospel; and where gospel; and where necessary, use necessary, use words.words.
Saint Francis of Saint Francis of AsissiAsissi
The Keys to the CastleThe Keys to the CastleCourageCourageAuthenticityAuthenticityServiceService
“To lead the people, walk behind them.”
Lao-Tzu
Servant Leadership
“There go my people. I must catch them, for I am their
leader.”
Gandhi
“Whoever would be greatest among you
must be servant of all.”Mark 10: 43-44
Questions for the Servant-Leader What moves and defines you?What moves and defines you? WhatWhat isis youryour
Destiny?Destiny? Do we share values?Do we share values? Can I trust you?Can I trust you? Can I reach my Cause by following yours?Can I reach my Cause by following yours? Will I grow and reach my potential by working Will I grow and reach my potential by working
with you?with you? Are you confident enough in yourself to be Are you confident enough in yourself to be
confident in me?confident in me? Are you prepared to practice Inspirational Are you prepared to practice Inspirational
Leadership?Leadership?
The Keys to the CastleThe Keys to the CastleCourageCourageAuthenticityAuthenticityServiceServiceTruthtellingTruthtelling
How Sleemans How Sleemans Truthtelling Truthtelling Commercials Commercials tap into our tap into our
painful realitypainful reality
Skip Turner of Skip Turner of Mount Carmel Mount Carmel
Health Health SystemSystem
The Keys to the CastleThe Keys to the CastleCourageCourageAuthenticityAuthenticityServiceServiceTruthtellingTruthtellingLoveLove
Where love rules, Where love rules, there is no will to there is no will to power; and where power; and where power power predominates, predominates, there love is there love is lacking. The one lacking. The one is the shadow of is the shadow of the other.the other.
Carl Gustav JungCarl Gustav Jung
Joe Calvaruso, and Joe Calvaruso, and love for a leader at love for a leader at
Mount Carmel Mount Carmel Health SystemHealth System
From Fear to Love….
Fear Love
Motivation Inspiration
Conscious Leadership
The Keys to the CastleThe Keys to the CastleConsciousnessConsciousnessAuthenticityAuthenticityServiceServiceTruthtellingTruthtellingLoveLoveEffectivenessEffectiveness
Forbes Executive Women’s Summit
Yes 81.9781.97
No 18.0318.03
%
Have you thought of leaving your job in the past six months?
Employee Turnover – Mount Carmel
24%
16%
9.48%
July ‘00 July ‘01 July ‘02
Turnover (Annualized)
14.52% X 7,000 employees14.52% X 7,000 employees==
1,016 employees X $75,0001,016 employees X $75,000==
$76,200,000 savings per annum$76,200,000 savings per annum
Financial Performance
Patient Revenues 8.7%
Net Operating Income 709%
Net Income 144%
Premium Revenues 34%
Donations to Charitable Foundation 2,138%
Mount Carmel is a “Great Place to Work”
2000 = 47%
2002 = 67%
….43% INCREASE
Community Outreach – 2001 - $33.6M; 2002 - $41.8M
Seeing the Sacredness in every Relationship
Mount Carmel Lung Mount Carmel Lung Cancer Ad – FuneralCancer Ad – Funeral
Mount Carmel Lung Mount Carmel Lung Cancer Ad – Feel fineCancer Ad – Feel fine
Mount Carmel Mount Carmel Community Community
AdvertisementAdvertisement
Seeing the Sacredness in every Relationship
““Before” Mount Carmel Before” Mount Carmel TV CommercialsTV Commercials
And the “after” commercialsAnd the “after” commercials
““Cat” and “Pavement” Cat” and “Pavement” Mount Carmel TV Mount Carmel TV
CommercialsCommercials
Julie Snyder, Vice President, Higher Ground Leadership,Mount Carmel Health System, Columbus, Ohio.
Transformation....one Soul at a time
““....participants reported a profound sense of personal ....participants reported a profound sense of personal change. In a presentation to the Mount Carmel change. In a presentation to the Mount Carmel Board, one participant explained that the transition Board, one participant explained that the transition toward a more spiritual model of organizing had been toward a more spiritual model of organizing had been “the most important thing that ever happened” to him “the most important thing that ever happened” to him both “personally and professionally.” He went on to both “personally and professionally.” He went on to explain how it had “transformed” his life, influencing explain how it had “transformed” his life, influencing his perceptions of himself, his work, and most his perceptions of himself, his work, and most important, his relationships with his family.”important, his relationships with his family.”
Bethany Goodier, Doctoral Dissertation, Bethany Goodier, Doctoral Dissertation, University of South FloridaUniversity of South Florida
SFU SFU LogoLogo
Transformation....one Soul at a time
“....participants reported changes in the vendors with whom they most frequently worked, explaining that many had adopted some spiritual practices as a result of their interactions with Mount Carmel.”
SFU SFU LogoLogo
Bethany Goodier, Doctoral Dissertation, Bethany Goodier, Doctoral Dissertation, University of South FloridaUniversity of South Florida
http//www.mountcarmelhigh
erground.com
Laurie Kennedy and Rob Ryder, Centura Health, Colorado
Joe Swedish, CEO, Centura
The Centura Pathfinders
Employee Turnover – Centura
32%
25%
March ‘01 March‘02
Turnover (Annualized)
7% X 12,000 employees7% X 12,000 employees==
840 X $75,000840 X $75,000==
$63,000,000 savings$63,000,000 savings
BP logo BP logo morphing morphing
from “Shield” from “Shield” to “Helios”to “Helios”
Map of Africa Zooming to Tanzania Zooming to a gas
station (BP if possible) Zooming to a picture
of a body on the ground
The Keys to the CastleThe Keys to the CastleCourageCourageAuthenticityAuthenticityServiceServiceTruthtellingTruthtellingLoveLoveEffectivenessEffectiveness
Seeing the Sacredness in Seeing the Sacredness in EverythingEverything
The real voyage of The real voyage of discovery comes discovery comes not in seeking new not in seeking new landscapes but in landscapes but in having new eyes.having new eyes.
Marcel ProustMarcel Proust
““Pay it Pay it Forward”Forward”
How wonderful it How wonderful it is that nobody is that nobody need wait a single need wait a single moment before moment before starting to starting to improve the worldimprove the world
Anne FrankAnne Frank
Let’s Change the Let’s Change the World Together!World Together!
Quick Fade Into
Namaste!Namaste!http://www.secretan.com
“Flowers are Red” refrain
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