the warrior, the crab and the wild card -- how referrals impact retention, and why top performers...

Boryana Dineva VP of Human Resources Wikimedia Foundation

The Warrior, The Crab and The Wild Card

Game plan

My story in 3mins (+ The Secret Sauce)

Culture

Program

What we knew

What we didn’t know - BIG DATA

What we found

What can you do today?

Q & ANote: All numbers in this presentation are dummy data and for illustrative purposes only.

My Story

Numbers,Stats,Data,…

Psychology,Feelings,Words,Policy,…

HR

DataScientists

TheBusiness

BringData

(+ The Secret Sauce)

The Tesla Culture

1. Competitive to be the best in all that we do

2. No fear of solving hard problems ourselves

3. Be entrepreneurial, resourceful

4. Minimize bureaucracy, just get it done

5. Efficient and sustainable (demonstrate our mission)

6. Work hard, love what we do, have fun!

What we knew

~20% of all new hires

Manufacturing: High %, less hired

Engineering: Smaller %, almost all hired

Sales & G&A: In between

NA good

EMEA better

APAC MIA Note: All numbers in this presentation are dummy data and for illustrative purposes only.

What we didn’t know

Are they any good?

What we didn’t know.

Time To Fill: Shorter for Referral vs Regular Hire?

Cost: Referral vs Regular Hire?

Diversity: More or less through referrals?

Social dynamics: Who refers who? Same group or cross-functional?

Retention

Performance

BIG DATA

What we found

Time To Fill: Shorter for Referral vs Regular Hire?

Cost: Referral vs Regular Hire?

Diversity: More or less through referrals?

Retention (!)

Social dynamics(!)

Performance (!)

ReferredNot Referred

Note: All numbers in this presentation are dummy data and for illustrative purposes only.

0.400.500.600.700.800.901.00

Referred Employees stay longer.

Employees that refer stay longer.

Successful referrers stay longer.

0.700.750.800.850.900.951.00

Made ReferralNever Made Referral

0.700.750.800.850.900.951.00

Referral HiredReferral Not Hired

The warrior.

The crab.

The wild card.

(5-10%)

(10-20%)

(30-50%)

(5-10%)Note: All numbers in this presentation are dummy data and for illustrative purposes only.

1. Download data and start building your big data:Variables on referrersVariables on referrals

2. Use the program to drive or supplement:Hiring pushesDiversity Recognition Engagement

What can you do today?

Boryana@Wikimedia.org

Boryana.Dineva@gmail.com

Q&A

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