towards accessible agra - home page ::...
Post on 11-Jul-2018
216 Views
Preview:
TRANSCRIPT
TOWARDS ACCESSIBLE AGRA
Access Audit Report
Nagar Ayukta Nagar Nigam Agra, Uttar Pradesh
Ministry of Social Justice and
Empowerment,
Government of India
2
ACCESSIBLE INDIA CAMPAIGN (SUGAMYA BHARAT ABHIYAN)
(Nationwide Flagship Campaign of Government of India for Universal accessibility for PwDs)
CAMPAIGN LAUNCHED BY
Department of Empowerment of Persons with Disabilities
(Ministry of Social Justice & Empowerment, Government of India)
CONDUCTED BY
SWABHIMAN – State Disability Information and Resource Centre
A/98, Budha Nagar, Bhubaneswar, Odisha – 751006
Email: swabhiman.bhubaneswar@gmail.com
Website: www.swabhiman.org
AUDIT CONDUCTED
August, 2016
3
Acknowledgement
The access audit of Nagar Ayukta Nagar Nigam, Agra, as per the list of buildings provided by Ministry of Social Justice
& Empowerment, Department of Empowerment of Persons with Disabilities Government Of India F.No.4-14/2015-
AIC, dated 23/06/2016, was conducted to make the Nagar Ayukta Nagar Nigam, Agra, functional for the physically
challenged staff members, vendors and visitors. The recommendations are minimum requirements that may be
incorporated in the building to make it useable by persons with disabilities (PWDs) and the elderly and should not
be compromised upon.
Swabhiman (State Disability Information and Resource centre) Bhubaneswar, Odisha, a 15 year old organization, is
dedicated to the empowerment of persons with disabilities in the state and the country. It is a leading cross disability
organization acting in the forefront of policy level advocacy as also providing comprehensive services in research,
capacity building, training, access audit, networking and inclusive education.
This report provides clear and concise recommendations and guidelines for creating Accessible Agra (Sugamya
Agra) by detailing the inaccessibility and suggesting recommendations for the gaps, in Nagar Ayukta Nagar Nigam
Building, Agra. The implementation of the report will eliminate the barriers that deter physically and mentally
challenged persons from having access to and free mobility in and around the built environment.
I wish to express my deep gratitude to Hon’ble Prime Minister Narendra ModiJi for taking initiatives to make India
barrier free. I also express my gratitude to Hon’ble Minister Thawar Chand GehlotJi, Head of MSJE GoI, for launching
the campaign on 3rd December 2015. We thank Department of Empowerment of Persons with Disabilities, and Joint
Secretary Mukesh Jain, for the financial resources, coordination and the audit checklist.
4
I wish to express my deep gratitude Sri. Ganesh Prasad (Zila Biklang Jan Bikash Adhikari) of Agra, Uttar Pradesh. I
also express deep appreciation to Javed Abidi (Honorary Director NCPEDP) and NDN platform for our initial
education on access and access Audit. The issue of accessibility surfaced when Prof. Stephen Hawking visited India in
2001, which brought forth the fact that the historical places that he wanted to visit were totally inaccessible. NCPEDP
then launched a National Access Campaign countrywide by the National Disability Network (NDN) partners. As NDN
Odisha partner we took it forward in the state. Some built structures audited by us are Ravenshaw University,
Odisha Secretariat, BJB College, Utkal University etc. Another major campaign was the 'Access to polling booths for
disabled voters during the General Election 2004, which resulted in ramps getting built in ‘few’ polling booths in
Odisha and EVMs becoming accessible with Braille numbers for the visually impaired. We are extremely thankful to
NCPEDP and DEOC Bangalore for the “Training Programme on Accessibility Standards for Buildings” on 5th and 6th
March 2016.
Special mention must be made of all those, whose cooperation and support made this audit possible. We are grateful
to
Joint Director, Department of social justice and empowerment, Govt of Uttar Pradesh for their cooperation and official assistance.
Asst. Director Department of social justice and empowerment , Govt of Uttar Pradesh for their cooperation and official assistance
Disability Commissioner Uttar Pradesh, Govt of Uttar Pradesh for their cooperation and official assistance.
5
Mr. Indra Bikram Singh, head of the buildings for their cooperation in auditing their premises.
Mr. Ganesh Prasad, Zila Biklang Jan Bikash Adhikari, Bikash Bhawan, Sanjay Place, Agra for their cooperation and
official assistance.
Anil Mourya, Coordinator SPID, Agra local NGO for supporting us during the Access Audit work Subhakanta Rout for photography. Mihir Mohanty, Kamalakanta Lenka and Subhakanta Rout for report compilation, editing, final layout and
designing.
We once again appreciate the determined efforts of Government of India and Uttar Pradesh to make built
environment; and information and communications accessible.
(Dr. Sruti Mohapatra)
Chief Executive, Swabhiman
6
Table of Contents
Acknowledgement 03
Abbreviations 09
Background 09
Swabhiman – GoI Empanelled Access Auditors 12
Introductions 14
I. Agra
II. About the Building
III. Access Audit Team
IV. Methods and Processes Adopted
Audit Report 17
I. Summary Sheet
II. Information and Communication
III. Services
Building Information 22
Physical Accessibility 22
7
External Environment 23
1. Parking
2. Alighting
3. Accessible Route
Internal Environment 26
4. Accessible Entrance
5. Reception and Lobby
6. Stairs
7. Ramps
8. Handrails
9. Elevators/Lift
10. Escalators/Passengers Conveyors
11. Corridors
12. Doors and Doorways
13. Accessible Toilet
14. Cafeteria
15. Drinking Water Facility
16. Controls and Operating Mechanisms
8
17. Signage
18. Emergency Evacuation
Others 39
I. Reflection of the Nodal Officer
II. Report in Alternate Format
Annexure 40
1. Suggested Plan for Implementation with Vendors List
2. Five Point Rating of Buildings
3. Additional Recommendations
9
Abbreviations
CPWD : Central Public Works Department
HI : Hearing impaired
PwD : Persons with Disability
VI : Visual Impairment
WC : Western Commode
Background
To achieve the long-lasting, vastly better development prospects that lie at the heart of the 2016 Sustainable
Development Goals and beyond, we must empower people living with disabilities and remove the barriers which
prevent them participating in their communities; getting a quality education, finding decent work, and having their
voices heard. A barrier free environment means buildings, roads, parks, gardens and other places, service, modes of
transportation, products of daily use, etc. Further, barrier-free goes far beyond just a ramp and has many other
necessary aspects, including door and passage widths to flooring surface, from counter heights to lighting; and from
signage to toilets – a well-designed environment which is safe, convenient, comfortable, and readily accessible to all;
and aptly described as universal access.
Accessible India Campaign (Sugamya Bharat Abhiyan) was launched by Department of Persons with Disabilities,
Ministry of Social Justice & Empowerment, MSJE, GoI, as a nation-wide flagship campaign which aims at achieving
this universal accessibility. The campaign marks another milestone in the journey towards “Fulfilling Human Rights
of Persons with Disabilities,” and creating “Non-Discrimination in the Built Environment.” In its initial efforts it aims
10
to build a “culture of accessibility” and focus on auditing public buildings and removing basic environmental
barriers.
The campaign is in line of proposed activities to fulfil the statuettes of Article 9 (Accessibility) of UNCRPD which has
been signed and ratified by GoI. Article 9 casts an obligation on all the signatory governments to take appropriate
measures to ensure to PwDs access, on an equal basis with others, to the physical environment, to transportation, to
information and communications, including information and communications technologies and systems, and to
other facilities and services open or provided to the public, both in urban and in rural areas. These measures, which
shall include the identification and elimination of obstacles and barriers to accessibility, shall apply to, inter-alia: 1)
Buildings, roads, transportation and other indoor and outdoor facilities, including schools, housing, medical facilities
and workplaces; and 2) Information, communications and other services, including electronic services and
emergency services.
Thereafter, Governments at the High Level Inter Governmental Meeting organized by the Govt. of Republic of Korea
adopted the ministerial declaration and Incheon Strategy to “Make the Right Real” for PwDs in Asia and Pacific. The
Incheon Strategy provided the Asian and Pacific Region, and the world the first set of regionally agreed distinct –
inclusive development goals. The Strategy comprises 10 goals, 27 targets and 62 indicators, which build on UNCRPD.
Goal No. 3 of the Incheon Strategy mentions that access to the physical environment, public transportation,
knowledge, information and communication is a precondition for persons with disabilities to fulfil their rights in an
inclusive society.
While implementing the Accessible India Campaign, it is proposed that we are in sync with the guidelines set by the
Incheon strategy. The targets 3.A, 3.B and 3.C of the Incheon Strategy are: 3.A - Increase the accessibility of the
11
physical environment in the national capital that is open to the public; 3.B - Enhance the accessibility and usability of
public transportation; and 3.C - Enhance the accessibility and usability of information and communications services.
The Incheon strategy guidelines have also defined indicators for tracking the progress on these targets:
• Proportion of accessible government buildings in the national capital
• Proportion of accessible international airports
• Proportion of accessible and usable public documents and websites that meet internationally recognized
accessibility standards
• Availability of mandatory technical standards for barrier-free access that govern the approval of all designs
for buildings that could be used by members of the public, taking into consideration internationally
recognized standards, such as those of the International Organization for Standardization (ISO)
• Number of sign language interpreters
Prior to this, Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Act, 1995
under Sections 44, 45 and 46 categorically provided for non-discrimination in transport, non-discrimination on the
road and non-discrimination in built environment respectively. As per Section 46 of the PwD Act, the States are
required to provide for – Ramps in public buildings; Adaptation of toilets for wheel chair users; Braille symbols and
auditory signals in elevators or lifts; and Ramps in hospitals, primary health centres and other medical care and
rehabilitation institutions. Section 44 and 45 of the said Act cast responsibility on the States to take measures to
make public transport accessible for PwDs and also make provision for auditory signals at red lights in public roads,
curb cuts and slops in pavements, engraving on the surface at zebra crossings etc.
12
Swabhiman
Swabhiman, State Disability Information and Resource Centre, based in Bhubaneswar, Odisha has been Swabhiman
is a state level disability information and resource centre based in Bhubaneswar. We have been working towards
empowering persons with disabilities through knowledge, information, advocacy, training, capacity building,
research and networking since 2001.
Our work has earned us acceptance and recognition at many quarters – government, individual, NGOs and
corporates. The recent achievements include Smart City campaign and Railway Budget. We played a role in
Bhubaneswar getting first position in Smart City Campaign as the “Accessibility Partner” of Bhubaneswar Municipal
Corporation (BMC). We are the member of ZRUCC (Zonal Railway Users Consultative Committee) of ECoR in
Bhubaneswar and gave recommendations for the budget (online booking of wheelchair, wide doors, assistance at
railway station). We regularly organize various orientation, interaction and association programmes to bridge the
gap in perception between persons with disabilities and mainstream society.
With a view to ascertain the details of accessible features in the existing facilities and to suggest improvements, if
required, Swabhiman has been organizing access audits of various government, semi-government and private
buildings. It is important to mention that access audit is not a fault finding exercise. Its objective is to contribute to
the creation of a better universally accessible infrastructure by assessing the accessibility of the facilities and suggest
improvements, if necessary.
13
Swabhiman has completed the access audit of Odisha Secretariat building in January 2012; completed the access
audit of temples, hills and related sites for creating a barrier free tourist circuit for Department of Tourism & Culture
(Tourism) in 2011. We did the access audit of Nadankanan Zoological Park for developing it as a barrier free tourist
spot as per the letter received from Deputy Director, Nadankanan Zoological park on 15th December,2014.
Completed the Access audit of Utkal University, Bhubaneswar in January, 2015, Ramadevi (Autonomous) College,
Bhubaneswar in January, 2015 and of BJB (Autonomous) College, Bhubaneswar in January, 2015. We have also
audited Ravenshaw University, State Museum and birth place of Netaji Museum in Katak.
14
Introduction
I. Agra
II. Agra is a city on the banks of the river Yamuna in the northern state of Uttar Pradesh, India. It is 378
kilometres (235 m) west of the state capital, Lucknow, 206 kilometres (128 m) south of the national capital
New Delhi and 125 kilometres (78 m) north of Gwalior. With a population of 1,686,993 (2013 est.), it is one
of the most populous cities in Uttar Pradesh and the 19th most populous in India. Agra can also refer to the
administrative district that has its headquarters in Agra city. It is a major tourist destination because of its
many splendid Mughal-era buildings, most notably the Taj Mahal, Agra Fort and Fatehpur Sikri, all three of
which are UNESCO World Heritage Sites. Agra is included on the Golden Triangle tourist circuit, along with
Delhi and Jaipur; and the Uttar Pradesh Heritage Arc, tourist circuit of UP state, along Lucknow the capital
of the state and Varanasi. Agra falls within the Braj cultural region.
III. Uttar Pradesh is a state in northern India. Its city of Agra is home to the iconic Taj Mahal monument, a
colossal, domed, white-marble mausoleum honouring the wife of Mughal ruler Shah Jahan. Named Mumtaz
Mahal, she died in childbirth in 1631. Nearby are the 20m-high, red-brick walls of Agra Fort, a Mughal
fortress and palace dating to the 16th and 17th centuries.
15
IV. About the Building
The aim of this access audit was to examine the premises of Nagar Nigam, Agra and assess whether it was impossible
or unreasonably difficult for staff and the public (with limited functional abilities) to access and use services, and to
identify areas where remedial action was required. The housing problem is always faced by the humans. To resolve
the problem Development Authorities were constituted by State Government with the aim to provide houses at
appropriate rates. In this direction Agra Development Authority was constituted by U.P. Govt. on 13th Sep. 1974
under Uttar Pradesh Nagar Planning & Development Act 1973.The first Master plan for Agra City was approved by
the Govt. in July 1975. Various residential and commercial schemes namely KALINDI VIHAR, SANJAY PLACE, TAJ
NAGRI, ADA HEIGHTS, SHASTRIPURAM etc. were developed in a systematic and planned manner by A.D.A.
16
V. Access Audit Team
The audit team reached Agra on 3rd of August. It comprised of the following persons:
• Mihir Mohanty
• Subhakanta Rout
• Tapas Kumar Jena
• Sunny Bahadur
• Anil Mourya
• Kamalakanta Lenka
The Audit team referred to CPWD guidelines (Guidelines and Space Standards for Barrier Free Built Environment for
Disabled and Elderly Persons) 1998 and CPWD Handbook (Barrier Free and Accessibility) 2014 for making
recommendations.
VI. Methodology and Processes Adopted
• Physical verification
• General observation and measurement of height, width, incline etc.
• Recording/noting the existing good practices / accessible features for better accessibility
• Interaction with Staff (including persons with disabilities)
• Photography
17
Audit Report
I. Summary Sheet
Sl. No.
Elements of Access Audit
Evaluation Rank
Priority for creating access
Components to be addressed immediately
SECTION 1 1. Information and
Communication Systems
1 Highest Accessibility of Government of Uttar Pradesh’s website. Publications in accessible alternate format and Hindi.
SECTION 2 1. Services 2 High Disability Sensitization of all Staff
Equal Opportunity Policy (HR) SECTION 3 1. Parking 3 Moderate One Designated Parking Bay with International Symbol of
Accessibility. 2. Alighting 4 Low Designated space near building with identifiable signage. 3. Accessible Route 3 Moderate Accessible route with tactile flooring, guide tile and directional
accessible signage to be fitted. 4. Accessible
Entrance 3 Moderate Building guide map.
Thin rubberized mats. 5. Reception and
Lobby 2 High Receptionist with knowledge of Hindi, English and Sign
language. Sensitized to disability and old age issues, trained in disability etiquette. Printed information in accessible alternate formats and Hindi.
18
6. Stairs 3 Moderate 7. Ramp 2 High New ramp to be constructed at director’s block and existing
ramp to be modified. 8. Handrails 2 High Handrail to be fitted on both sides of the Ramp and corridor. 9. Elevator NA 10. Escalators/Conv
eyor Belt NA
11. Corridors 2 High Handrails or Grab Bars on wall. 12. Doors and
Doorway 3 Moderate Entrance door to be widened and signage to be inserted.
13. Accessible Toilet 1 Highest One accessible Unisex toilet to be constructed inside the campus. 14. Cafeteria NA 15. Drinking Water
Facility 1 Highest Drinking water arrangement in common place of office.
16. Controls and Operating Mechanisms
3 Moderate Switch boards to be reinstalled at appropriate heights and safety regulations adhered to.
17. Signage 2 High Prominent visible signage using the international symbol of accessibility, identifying/advertising/signifying accessible entrance and exit, reserved car parking, toilets and availability of special services (if any to be created). Lettering in English and Hindi.
18. Emergency Evacuation
2 High There is no separate emergency exit. Evacuation route plan is to be developed and displayed in different locations of each floor and staircases in consultation with safety engineers or local fire station.
19
II. Information and Communication (Section – 1)
Observation Remarks/Recommendations 1. Inaccessible website
government of Uttar Pradesh website.
1. To enable PwDs to perceive, understand, navigate, and interact with the Web, accessibility features to be incorporated.
2. Web accessibility standards available in http://web.guidelines.gov.in (WCAG 2 Level A became the standard for government websites in February 2009).
1. No publications/brochures in alternate accessible formats.
2. No publications in Hindi or English.
Publications / brochures / forms to be printed in Braille, Large Print, Audio, Pictorial (where ever possible), Easy-to-read and English.
No printed service related documents (forms) are in accessible formats
Publications in alternate accessible formats to be stocked.
There is adequate lighting People are cooperative in office. But no separate arrangements to address specific needs/situations arising out of difference in culture, learning abilities etc.
Hiring a general counsellor or keeping a general psychologist on call could be of help in any emergency or such special situation.
20
III. Evaluation of Services (Section – 2)
Observation Remarks/Recommendations
No disability sensitization sessions in staff induction programme.
Annual sensitization program for staff. One module in induction training program on disability types, access, diversity, disability etiquette and mandates of law.
No staff trained to assist persons with disabilities.
Annual Training Program. One module in all staff enrichment, capacity building programs on disability types, assisting PwDs, physiotherapy, speech therapy and other support needed by CwDs in school, diversity and disability etiquette.
No staffs are trained in basic Indian Sign Language.
One week basic signing. 6 weeks advanced certificate programme. A chart of names and mobile numbers of local sign language interpreters to be placed in a visible place in office.
No accessible facilities available.
After retrofitting and remodelling is done, a weekly maintenance calendar to be developed.
Guide dogs are not allowed in the premises
As India is not used to the concept of guide dogs, a policy needs to be placed in position and then circulars sent to the states.
Trained live assistance is not available as there was no need.
Either a new staff be recruited or one staff member may be given additional responsibility. They be trained and designated as “Disability Associate.”
21
There is no existing plan to improve accessibility, as it was not an issue till date.
After retrofitting and remodelling is done, a plan will be developed.
There is no equal opportunities policy within the organization as it was a non issue till date.
An Equal Opportunity Policy can be drafted on payment of a fee.
Organisation has no accessibility focal person in charge as it was a non-issue till date.
Either a new staff be recruited or one staff member may be given additional responsibility. They be trained and designated as “Nodal Officer/Person Disability.”
22
Building Information
Name of the Building : Nagar Nigam, Agra
Type of the Building : Government Building
Total Floor : Ground+2
Total Staff Members : 50
Head of the Building : Shri Indra Bikram Singh
Designation : Commissioner
Physical Accessibility
Note: The cross symbols in red colour (X), highlights the physical barriers.
23
External Environment – Sl # 1 – Parking
Issues Observed Photographs Technical Recommendation
1. Parking lot available but not accessible parking bay.
2. No Shelter Available in Parking.
3. 3600X6000 mm area available
Refer to Handbook on Barrier Free and Accessibility of CPWD Guidelines
2014 for Technical Designing and Measurements.
Refer to Page No 44
Recommendation 1. Accessible parking (3600 x 6000) area to be
demarcated in right side of building.
2. Good location of parking area.
3. A signage of 200mm x 200mm, suggested colour contrasts is white-blue, yellow-red, or white-red.
4. Accessible pathway with tactile flooring from parking to main building entrance 12mtrs.
5. Illumination of 24-36 lx.
24
External Environment – Sl # 2 – Alighting
Issues Observed Photographs Technical Recommendation
1. A lighting space near building.
Refer to Handbook on Barrier Free and Accessibility of CPWD Guidelines
2014 for Technical Designing and Measurements.
Recommendation
1. The space should level, covered and out of the traffic lane.
2. It should have a tactile guiding path including directional, hazard warning and positional tiles directing till the entrance.
3. A signage of 200mm x 200mm, suggested colour contrasts is white-blue, yellow-red, or white-red.
25
External Environment – Sl # 3 – Accessible Route
Issues Observed Photographs Technical Recommendation 1. Accessible route connects the entrance gate
parking ,alighting point all other external facilities with the accessible entrance
2. 9700mm width path 3. No tactile guiding in path. 4. Surface of pathway is non-slippery. 5. No adequate artificial light on the path after
sunset.
Refer to Handbook on Barrier Free and Accessibility of CPWD Guidelines
2014 for Technical Designing and Measurements.
Refer to Page No 1
Recommendation 1. Accessible pathway of 1200 mm width,
preferably covered and non- slippery.
2. Tactile guiding tiles including directional,
hazard warning and positional tiles.
3. Kerb ramp in case civil engineer decides on
level changes between traffic lane and
accessible path.
4. Resting spaces and wheelchair parking
spaces as walking distance is assumed to be
more than 300mm
5. Accessible directional signage.
6. Accessible handrail on both sides of path.
7. adequate artificial light on the path after
sunset with 150lx.
26
Internal Environment – Sl # 4 – Accessible Entrance
Issues Observed Photographs Technical Recommendation
1. Ramp in the building entrance.
2. Entrance width 2380mm and 2400mm.
3. No difference in floor finish.
Refer to Handbook on Barrier Free and Accessibility of CPWD Guidelines
2014 for Technical Designing and Measurements.
Refer to Page No 12
Recommendation 1. Accessible ramp at the entrance of main building
with 1:12 gradient, accessible handrail and tactile
tiles.
2. Floor finish to be distinguished (suggestion – thin
rubber mat).
3. Door mat should avoid.
4. Illumination of 30-50 lx.
27
Internal Environment – Sl # 5 – Reception and Lobby
Issues Observed Photographs Technical Recommendation
1. No Reception.
Refer to Handbook on Barrier Free and Accessibility of CPWD Guidelines
2014 for Technical Designing and Measurements.
Refer to Page No 29
Recommendation
1. Non-reflective counter surface (we suggest use of
laminated mat finish ply)
2. Counter height between 760 mm to800mm from the floor with a 400mm to600mm clear recess under the counter.
3. Accessible identification signage with reception written both in English and Hindi.
4. Guide map of building and accessible directional signage directing to various building facilities at the reception
5. Receptionist with knowledge of English, Hindi and sign language.
6. Printed information in accessible alternate
formats (Braille, audio, pictorial, large print,
English and Hindi.
28
Internal Environment – Sl # 6 – Stairs
Issues Observed Photographs Technical Recommendation
1. Step risers 140mm and tread 300mm.
2. Width 1700mm and both side steel handrail.
3. Cemented surface non slippery.
4. Stairs have nose
5. Under-stair area not cordoned off.
Refer to Handbook on Barrier Free and Accessibility of CPWD Guidelines
2014 for Technical Designing and Measurements.
Refer to Page No 7
Recommendation
1. Colour contrasting strip at the edge of the steps.
2. Two handrails in both side of stairs at heights of
900mm and 760 mm.
3. Warning tiles at the beginning and end of each flight
at 300mm
4. Stair to not have nose.
5. under-stair area should cordoned off to avoid
accidents
6. Adequate illumination of 100lx.
29
Internal Environment – Sl # 7 – Ramp
Issues Observed Photographs Technical Recommendation
1. Ramp in the building entrance.
2. Height 430mm, 2380mm width and 2500mm length.
3. Concrete ramp with n handrails.
Refer to Handbook on Barrier Free and Accessibility of CPWD Guidelines
2014 for Technical Designing and Measurements.
Refer to Page No 4
Recommendation
1. Ramp to be reconstructed with 1800 mm width,
in 1:12 gradient, with accessible handrail in both
sides and tactile tiles.
2. Handrails on the both the sides of the ramp at
height of 900mm and 760mm. 3. Continuous landing. And Non-slippery tiles to be
used if tactile tiles not available.
4. The ramp to be well illuminated.
30
Internal Environment – Sl # 8 – Handrail
Issues Observed Photographs Technical Recommendation 1. Both side handrail of steel on the stair. 2. Height of handrail 850mm.
Refer to Handbook on Barrier Free and Accessibility of CPWD Guidelines
2014 for Technical Designing and Measurements.
Refer to Page No 9
Recommendation
1. Handrails to be installed at both sides with two
grip heights of 900 mm and 760mm
2. Handrails to be circular have smooth surface and
non-slippery.
3. To have an uninterrupted grip
4. The end of the handrail to be either grouted or
turned downwards
5. Adequate hand clearance between the wall and
the handrail of 50 mm or more.
6. Handrails to be maintained and kept free from
dust.
31
Internal Environment – Sl # 11 – Corridor
Issues Observed Photographs Technical Recommendation 1. Corridor 3150mm. width
2. Turning space for wheel chair (1500 x 1500) mm.
3. No grab bars on handrail and semi slippery floor.
4. No colour contrast, granite floor.
Refer to Handbook on Barrier Free and Accessibility of CPWD Guidelines
2014 for Technical Designing and Measurements.
Refer to Page No 12
Recommendation 1. Grab bars on both sides of the corridor.
2. Floor finish should non-slippery and tactile tiles
on floor.
3. Protruding objects to be removed or re-arranged.
4. There should a colour contrast between the floor,
walls, door sand the ceiling.
5. Notice board should establish in the height of
900mm.
6. Protruding objects to be removed. 7. Suggested colour contrast between the floor,
walls, doors and the ceiling- yellow-red and blue-yellow.
32
Internal Environment – Sl # 12 – Door and Doorways
Issues Observed Photographs Technical Recommendation 1. Door width 1100mm and easily opened.
2. Single hinged door
3. D-type handles at 1050 mm from floor.
4. Door lock at 950 mm from floor and single
hinged.
5. No colour contrast between door and wall.
6. No kick plate on the door.
Refer to Handbook on Barrier Free and Accessibility of CPWD Guidelines
2014 for Technical Designing and Measurements.
Refer to Page No 12
Recommendation 1. Doormats to be removed.
2. Double hinged door with 800mm height of door
handle and lock.
3. Threshold to be less than 12 mm high. 4. Doors to be double hinged and swing both ways. 5. Kick plates to be provided at the doors. 6. Automatic doors to at least remain open for 5
seconds. 7. The door to have guardrails where it opens into a
route of travel. 8. Sliding automatic doors to have an overhead
sensor operating device.
33
Internal Environment – Sl # 13 – Accessible Toilet
Issues Observed Photographs Technical Recommendation 1. All are inaccessible toilets. 2. Toilet door width is 980 mm and dimension 3300mm
x 4500mm. 3. Cubicle door 650mm and dimension 1200mm x
1200mm. 4. Indian style toilet 5. Wash Basin height 950 mm and manual. 6. There is no colour contrast between the floor, wall
and sanitary fittings 7. Toilet Sanitation very poor.
Refer to Handbook on Barrier Free and Accessibility of CPWD Guidelines
2014 for Technical Designing and Measurements.
Refer to Page No 12
Recommendation
1. One accessible unisex toilet for all. 2. Threshold to be removed. 3. Toilet door of 900 mm minimum width to open
outwards, be double hinged or sliding type. 4. WC to be installed in a corner with centerline of the
WC at a distance of450mm to 500mm from the adjacent wall. The front edge of WC to project 750mm of/from the rear wall.
5. Wall faced or wall hung toilet pan with in wall toilet suite suggested. Sensor activated and no lever required.
6. Seat height 450mm. 7. Horizontal grab bar to be installed on adjacent wall
at a height of 200mm from the WC seat.
34
8. A fold up grab bar to be installed at a centerline distance of320mm-200mm from the WC seat.
9. Wash basin to be replaced at a distance of at least 400mm from the side wall.
10. Top-edge of the wash basin at a height between 800mm and840mm from the floor level.
11. Clear knee space of at least750mm height x750mm width x 200mm depth under the wash basin, with additional toe-space of 300mm height x 750mm width x 230mm depth
12. The wash basin to have automatic or lever type faucets
13. Mirror to be at accessible height of 850 mm. 14. Suggested colour contrast between the floor, wall
and sanitary fittings is blue-white, red-white, and yellow-blue.
15. Alarm system within easy reach to alert persons outside, in case of emergency.
16. Visual alarm inside toilet to alert people with hearing disability in case of emergency.
It needs to be illuminated (150 lx), well-maintained and clean.
35
Internal Environment – Sl # 15 – Drinking Water Facility
Issues Observed Photographs Technical Recommendation
1. Manual type drinking water in building
2. Height of table 1350mm and water locked area
around drinking.
3. No accessible features,
Refer to Handbook on Barrier Free and Accessibility of CPWD Guidelines
2014 for Technical Designing and Measurements.
Refer to Page No 12
Recommendation 1. Water purifier should install in every floor
2. Non-slippery approach to drinking water facility.
3. Water filter to be shifted to a cleaner surrounding.
4. Heights of water filter to be lowered (not higher than
1200 mm).
5. Clear knee space of at least750mm height x750mm
width x 200mm depth under the wash basin, with
additional toe-space of 300mm height x 750mm
width x 230mm depth
6. Drinking glass and cups required.
7. The area around the water purifier to be mopped
frequently and kept dry.
36
Internal Environment – Sl # 16 – Control and Operating Mechanism
Issues Observed Photographs Technical Recommendation
1. Switch board height 1450 mm.
2. No colour contrast between switch board and wall
Refer to Handbook on Barrier Free and Accessibility of CPWD Guidelines
2014 for Technical Designing and Measurements.
Refer to Page No 12
Recommendation
1. Switch board to be reinstalled at height of 900 -1200mm and not below 400mm. Clear space from the corner of 400mm.
2. Suggested colour contrasts blue-white, yellow-blue and white-red.
3. Information on controls and switches in Braille.
37
Internal Environment – Sl # 17 – Signage
Issues Observed Photographs Technical Recommendation 1. Height of signage 1950mm office and not accessible.
2. No other signage including directional in the
building
Refer to Handbook on Barrier Free and Accessibility of CPWD Guidelines
2014 for Technical Designing and Measurements.
Refer to Page No 12
Recommendation 1. Prominent visible signage using the international
symbol of accessibility, identifying/advertising/
signifying accessible entrance and exit, reserved car
parking, presence of toilets for persons with
disabilities and availability of special services.
2. Signage size not less than 60 mm for doors, 110 mm
for corridors and 200 mm for external use.
3. All visual signage in the facility to be provided with
Braille and Tactile supplements. 4. Wherever possible, audio signage to be provided
along with Braille and Tactile.
5. All Braille and tactile signage to be placed at the
height of 900-1500mm, with ideal location at 1050
mm above the finished floor level.
6. Signage to be placed/mounted on the wall alongside
the door.
7. Signage to be adequately illuminate by not less than
50-70 lux.
38
Internal Environment – Sl # 18 – Emergency Evacuation
Issues Observed Photographs Technical Recommendation 1. No emergency evacuation provision.
2. Fire extinguishers at 1250mm height.
Refer to Handbook on Barrier Free and Accessibility of CPWD Guidelines
2014 for Technical Designing and Measurements.
Refer to Page No 12
Recommendation
1. Evacuation route plan is to be developed and displayed in different locations of each floor and staircases. Recommended assembly point is clear space in front of main building.
2. This planning is to be done with safety engineers who specialize in emergency evacuation. If not available, local fire department to be consulted.
3. Regular mock drill has to be conducted in regular intervals.
4. From safety point of view employees having any disabilities can be given space at ground floor.
5. Staff must be trained to assist persons with disabilities during evacuation.
6. Evacuation chairs to be available in every floor
39
Others
I. Reflection of the Nodal Officer
“We are so happy that our building has been selected for access audit and will become barrier free PWDs” said Indra
Bikram Singh.
II. Report in Alternate Format
Copies of this report can be made available in alternative formats upon payment of a fee. Please contact Swabhiman
to discuss your individual requirements.
40
Annexure
1. Suggested Plan for Implementation with Vendors List
Sl.
No.
Elements of Access
Audit
Tentative Time Required Vendor
Section – 1
Information and
Communication
Systems
Website – 15 days
Publications - 3 - 4 months
NIC
Swabhiman, A-98 Budhanagar, Bhubaneswar, Odisha, Pin –
751006
Tel: 0674-2313312/2313313/ 9238106667
Email swabhiman.bhubaneswar@gmail.com
Section – 2
Services Disability Sensitization of all
Staff – 15 days
Equal Opportunity Policy
(HR) – 6 Months
Sign Language
Swabhiman
National Association of the Deaf 102, 19A Vishal Complex Opp. Una Enclave, Mayur Vihar, Phase-1 Delhi 110091 (India) A. S. Narayanan
41
Deaf Way Foundation 803,Sahyog Bldg-58, Nehru Place, Delhi - 110019 +(91)-11-41607261 +(91)-9811100076 +(91)-11-41607201
Section – 3
1. Parking One Designated Parking Bay
with International Symbol – 1
week
Local artist
2. Alighting
3. Accessible Route Government building contractor
4. Accessible Entrance Guide Map and Directional
Signage – 15 days (Wooden
with painting)
7 days (Flex printing and
framing)
Local artist / carpenter
Local flex printer
5. Reception and
Lobby
Receptionist with knowledge
of Hindi, English and Sign
language. Sensitized to
disability and old age issues,
trained in disability etiquette.
- 5 days
Printed information in
accessible alternate formats –
Swabhiman
Designing – Swabhiman
Printing – Local Printer
42
2-3 months
6. Stairs Grab bars on the right side
(wall) 15-20 days
Illumination of 55-75 lx.
Directional signage and floor
numbers.(5-10)
Government building contractor
7. Ramp Modification of existing toilet. Government building contractor
8. Handrails Grab bars on both side of
stairs and ramp (15-20)
Government building contractor
9. Elevator
10. Corridors Anti skid rubber mats to be
placed over tiles immediately.
Floor tiles to be replaced with
tactile tiles, if not available,
anti-skid tiles to be fitted.(15-
20)
12. Doors and
Doorways
Government Contractor
13. Accessible Toilet Two accessible unisex toilets
to be constructed.
Government Contractor
14. Cafeteria
15. Drinking Water Accessible drinking water Government Contractor
43
Facility arrangements in office.(10-15
days)
16. Controls and
Operating
Mechanisms
Switch boards to be
reinstalled at appropriate
heights and safety regulations
adhered to.(10-15 days)
Government Contractor
Braille embossing –
National Institute for the Visually Handicapped
(Under Ministry of Social Justice & Empowerment, Govt. of
India)
116 Rajpur Road, Dehradun – 248001
Uttarakhand
Telephone No. – (0135) 2735350
Fax : (0135) 2734157
National Association for the Blind
11/12, Khan Abdul Gaffar Khan Road, Worli Seaface, Mumbai
– 400 030
Fax: 6683 8659
Email: contactus@nabindia.info
17. Signage Prominent visible signage
using the international
symbol of accessibility,
identifying/advertising/signif
ying accessible entrance and
exit, reserved car parking,
Local artist
44
toilets and availability of
special services (if any to be
created).(5-10 days)
18. Emergency
Evacuation
Evacuation route plan is to be
developed and displayed in
different locations of each
floor and staircases in
consultation with safety
engineers or local fire station.
Fire Extinguishers with
expired date to be replaced
immediately with new ones.
45
2. Five Point Rating of Buildings
Evaluation Rank
Evaluation Criteria Symbol Priority for Creating
Access
1 Hazardous, Inaccessible
and Unsatisfactory
Highest
2 Inaccessible and Unsatisfactory
High
3 Unsatisfactory but
Acceptable
Moderate
4 Accessible and Acceptable -
Access Code Compliant
Low
5 Accepted as a Best
Practice in Accessibility
Lowest
46
3. Additional Recommendations
Necessary recommendations
1. The admin/front desk staff need to be sensitized to the needs of visually impaired (i.e that the register has to be filled by the front desk staff)
2. Administrative staff needs to be sensitized or trained to the needs of hearing impaired (using SMS to communicate timing of meetings etc). Let this info be available in the manual as well
3. For visually impaired: We request signage to be put up in Braille signage in key areas such as restrooms. For Low vision persons: all glass doors/walls should have a strip which alerts them to the presence of glass wall (may be useful for even sighted persons!)
Safety/ERT recommendations
1. Orientation for visually impaired to fire exit on each floor
2. Procedure for disabled is to go along with a buddy. For physically disabled in wheelchair – they will have to be carried down. Designated members have to be responsible for this
Overall long term recommendation
1. Please intimate builder on accessibility requirements so that any future changes do conform to the guidelines
2. Create a handbook to be given to employees with disability Include disability training for all employees as part of induction (5 mins max on what facilities are available)
3. Have instructions/manual - some training for support staff, shared service, outsourced staff on their roles and responsibilities towards disabled staff. (Swabhiman can provide these on payment of fee)
top related