trainers training

TRAINER’S TRAININGTRAINER’S TRAINING PROGRAMPROGRAM

DXN Training DXN Training

Turn Cell phones OFF!

Pay FULL ATTENTION to all sessions

Reserve questions till the end of presentation

Try to avoid INTERRUPTIONS

No taping of the sessions please!

H O U S E R U L E SH O U S E R U L E S

TRAINERS’ TRAINING PROGRAM

This is a SKILLS TRAINING Program

• Proper delivery of the BOM/ DOP script

• Pre-requisite: Knowledge of Company, Product

& Marketing Plan

• Practice makes one perfect

• Participation encouraged

CLARIFICATION OF CLARIFICATION OF EXPECTATIONSEXPECTATIONS

TRAINERS’ TRAINING PROGRAM

Attitude & Knowledge reqd for:

• Effective BOM/ DOP presentation

• Knowledge of BOM/ DOP scripts

TRAINING OBJECTIVESTRAINING OBJECTIVES

TRAINERS’ TRAINING PROGRAM

• ENLIGHTENMENT - Desire but No Data

• ENCOURAGEMENT - Data but No Desire

• ENLISTMENT - Audience must ACT !

GOALS OF THE PRESENTATIONGOALS OF THE PRESENTATION

TRAINERS’ TRAINING PROGRAM

Your presentation begins from

the MOMENTMOMENT you walk into

the

room!

TRAINERS’ TRAINING PROGRAM

Dress your BEST

• Clothes should fit well & match the occasion

• Use colours that complement your complexion

• Avoid too bright colours

• Avoid heavy jewelry that sparkle, dangle & make noise

• Make up - simple

• Hair - Adds to a positive overall impression

THE APPEARANCE OF A WOMAN THE APPEARANCE OF A WOMAN PRESENTERPRESENTER

TRAINERS’ TRAINING PROGRAM

1. Use a business attire, well pressed & choose a colour that will suit your complexion

2. Use a tie that compliments the colour of shirt

3. Shoes should be appropriate, comfortable, and well shined

4. Hair frames the face, beards should be trimmed

5. Avoid eyeglasses in case not necessary

TRAINERS’ TRAINING PROGRAM

THE APPEARANCE OF A MAN THE APPEARANCE OF A MAN PRESENTERPRESENTER

• CREDIBLE: Represent your message well

• CONVINCING: Present your case in a clear fashion

• CHALLENGING: Close with an

emotional appeal

EFFECTIVE PRESENTATION GOES EFFECTIVE PRESENTATION GOES BEYOND APPEARANCEBEYOND APPEARANCE

TRAINERS’ TRAINING PROGRAM

WORDS that we USE

YOU MUST KNOW HOW TO YOU MUST KNOW HOW TO COMMUNICATE YOUR MESSAGE WELLCOMMUNICATE YOUR MESSAGE WELL

GESTURES

NON-VERBAL CUES

TRAINERS’ TRAINING PROGRAM

TWO WAY STREET

Giving End

Receiving End

TRAINERS’ TRAINING PROGRAM

COMMUNICATIONCOMMUNICATION

• Consider their NEEDS

- Why are they HERE?

- What do they WANT to hear?

• Consider their VALUES

- What is IMPORTANT to them?

• Consider their CONSTRAINTS

- What is their BACKGROUND?

TRAINERS’ TRAINING PROGRAM

Who is my Audience ?Who is my Audience ?

Remember! Audience …

• TV SENSITIZED

• IN A HURRY

• HEARD YOUR COMPETITOR

• EXPECTING A LOT FROM YOU

• HIGH HOPES

TRAINERS’ TRAINING PROGRAM

Your Audience can get Easily Your Audience can get Easily bored !bored !

.

U

• BEGINNING

- Have yourself INTRODUCED

* Prepare your introduction

* Build credibility & expectation

- Break the ICE between you & the audience

* Make them RESPOND

* Make them LOOSEN UP with..

Well-delivered anecdote or joke

TRAINERS’ TRAINING PROGRAM

Winning your AUDIENCEWinning your AUDIENCE

.

• MIDDLE

- Constantly keep your audience INTEREST

- READ their reaction

* BODY LANGUAGE

* FACIAL EXPRESSION

- Get them INVOLVED in the presentation

- Use amusing anecdotes, examples & word picture

- Use simple, colorful & meaningful visual aids

TRAINERS’ TRAINING PROGRAM

Winning your AUDIENCEWinning your AUDIENCE

• CLOSING

- Retaining audience INTEREST UNTO THE END

- Get them EXCITED & MOTIVATED

- Build your presentation to a CLIMAX

- Don’t invite QUESTIONS

- Close DECISIVELY

TRAINERS’ TRAINING PROGRAM

Winning your AUDIENCEWinning your AUDIENCE

• Watch their reactions

TRAINERS’ TRAINING PROGRAM

Delivering Your PresentationDelivering Your Presentation

• Communicate your enthusiasm to audience

• Use an animated & interactive

style of presentation

• Control your audience & command

their attention & response

• POSTURE

- Stand tall & be relaxed

- Stand on both feet & face the

audience all the time

• POSITION & Movement

- Don’t stay on ONE SPOT

- Move about briskly

- Don’t turn your back on your

audience

TRAINERS’ TRAINING PROGRAM

Presentation TipsPresentation Tips

• GESTURES - Help to visualize your presentation

-Be Natural

- Use appropriate gestures as if you are talking to

a friend

-Avoid excessive or inappropriate gesturing

TRAINERS’ TRAINING PROGRAM

Presentation TipsPresentation Tips

• EYE CONTACT

- Builds rapport & establishes communication

- Speak with eye contact

- Look at your audience

- Disarm the audience with a look

TRAINERS’ TRAINING PROGRAM

Presentation TipsPresentation Tips

• USING YOUR VOICE

- Modulate your voice & avoid a MONOTONE

-Speak slowly & clearly. Don’t talk TOO FAST

TRAINERS’ TRAINING PROGRAM

Presentation TipsPresentation Tips

- Talk LOUD ENOUGH for all to hear

- Use your DIAPHRAGM not your throat

- Use pauses properly

• Screen and Projector

- Whether Bulbs are working ?

Always keep a Spare bulb

- Ensure sufficient visibility

TRAINERS’ TRAINING PROGRAM

Pre-Meeting PreparationPre-Meeting Preparation

• White Board & Markers

- Be sure you have a working

-White board

-Markers

-Eraser

• POINTER

- Use a pointer

• SOUND SYSTEM AND MICROPHONES

- Check the hall acoustics to determine the need of

sound system.

• LIGHTING

- Audience area should not be dark

• SEATING ARRANGEMENT

- Don’t put more seats than you need

TRAINERS’ TRAINING PROGRAM

Pre-meeting PreparationPre-meeting Preparation

1. BUSINESS OPPORTUNITY MEETING (B.O.M.)

Objective : To enlist prospects into the business

2. DISTRIBUTORS ORIENTATION PROGRAM (D.O.P.)

Objective : To guide distributors in kick starting their

DXN career

Equip them with Attitude, Knowledge & Skills

TRAINERS’ TRAINING PROGRAM

Presentation ProperPresentation Proper

HOOK

INTRODUCTION

TRAINERS’ TRAINING PROGRAM

Presentation ProperPresentation Proper

TRANSITION PROPER

DIAGNOSTIC QUESTION

Commitment to Listen

Interest in the Presentation

Interest in the Presenter

• Bear in Mind that your audience is asking himself,

“WHY SHOULD I JOIN DXN?”

Show the:

- STABILITY of the COMPANY

- SUPERIORITY of the PRODUCTS

- SIMPLICITY of the MARKETING PLAN

- SUCCESSES of the NETWORK LEADERS

TRAINERS’ TRAINING PROGRAM

Presentation ProperPresentation Proper

• Build up to a CLIMAX• Review the MAIN reason for joining DXN

• Rally them to your closing question

• Emphasize the urgency of making the

decision TODAY

TRAINERS’ TRAINING PROGRAM

Finishing WellFinishing Well

• Stress That: “The decision is yours to make”

• “GO to the person who invited you here today & SIGN UP”

TRAINERS’ TRAINING PROGRAM

Finishing WellFinishing Well

• Organize

• Visualize

• Practice

• Deep breathing

• Relax & release tension

• Move about

TRAINERS’ TRAINING PROGRAM

Dealing with Fear & AnxietyDealing with Fear & Anxiety

• Prepare for all types of questions

• Clarify, amplify or simplify

• Keep answers to the point

• Be honest

• The goal is to WIN the customer

TRAINERS’ TRAINING PROGRAM

How to handle ObjectionsHow to handle Objections

• Learn from other trainers

• Watch and duplicate the

better trainers

• Read and gain Knowledge

• Practice… practice… practice!

• Prepare for questions

• Be versatile & flexible

TRAINERS’ TRAINING PROGRAM

Sharpening the SawSharpening the Saw

A good presenter ENLIGTHENS, ENCOURAGES & then ENLISTS.

TRAINERS’ TRAINING PROGRAM

Measure Measure Yourself by Yourself by

Results Results NOT BY NOT BY APPLAUSEAPPLAUSE