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GD/UX R3A 2000-09-01 © EricssonEN/LZT1236037 PDC
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Training Catalogue
PDCTable of Contents............................................................................... 4
Introduction ........................................................................................ 5
Overview Courses.............................................................................. 9
Network Operation........................................................................... 16
System Administration.................................................................... 24
Network Development ..................................................................... 29
Maintenance ..................................................................................... 31
Course Index .................................................................................... 39
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Table of ContentsTable of Contents............................................................................... 4
Introduction ........................................................................................ 5Exceptions ..............................................................................................................................5General Information on Training Options ................................................................................5Introduction.............................................................................................................................6Portfolio..................................................................................................................................6Multimedia/Web-Based Learning (Optional) ...........................................................................6Learning Consultancy (Optional).............................................................................................7Areas of Work.........................................................................................................................8
Overview Courses.............................................................................. 9AXE 10 Overview.................................................................................................................10AXE 10 Survey .....................................................................................................................11CMS 30 New AXE Hardware Delta ......................................................................................12CMS 30 System Survey.........................................................................................................13Introduction to Telecommunications......................................................................................14Mobile Intelligent Network Survey........................................................................................15
Network Operation........................................................................... 16AXE 10 Operation & Maintenance ........................................................................................17AXE 10 Operation and Maintenance Platform .......................................................................18CMS 30 MSC Operation and Maintenance ............................................................................19CMS 30 New AXE Hardware, O&M Delta ...........................................................................20IOG 11 Operation and Maintenance Advanced ......................................................................21IOG 11-20 Operation and Maintenance Delta ........................................................................22IOG 20 Operation & Maintenance Advanced.........................................................................23
System Administration.................................................................... 24Introduction to CMS 30 OSS.................................................................................................25Network Operation using OSS...............................................................................................26OSS System Administration ..................................................................................................27UNIX/Open Windows for OSS .............................................................................................28
Network Development ..................................................................... 29CMS 30 Cell Planning Principles...........................................................................................30
Maintenance ..................................................................................... 31APZ Recovery.......................................................................................................................32CMS 30 Radio Base Stations.................................................................................................33CMS 30 RBS 330-341 (Internal Course)................................................................................34CMS 30 Phase 9 O&M Delta.................................................................................................35RBS 330-341 Operation and Maintenance .............................................................................36RBS 3XX Hardware Replacement .........................................................................................37RBS 3XX Operation and Maintenance...................................................................................38
Course Index .................................................................................... 39Alphabetical ..........................................................................................................................39Course Number .....................................................................................................................40
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Introduction
Exceptions
General training agreements, unless so is specifically stated, does notcover the services described on the following pages that are marked(Optional).
General Information on Training OptionsTraining LanguageThe official language for all training is English. However, we provide our courses in Japanese, either usingour own instructors or via interpreters.
Training DocumentationAll training documentation is written in English and Japanese. All instructions and documentation forequipment, etc., handled during the course is distributed to participants during the course.
Size of ClassesThe size of each class is limited to ensure that participants are able to take full advantage of the equipmentused during training, and thus assure the highest quality for the training provided. Normal class size is 8-16participants.
Examinations (Optional)After successful completion of a course, the participants receive a certificate that verifies their attendance.A complete certification procedure involving testing the participant’s knowledge is available on request.
Required EquipmentA fully equipped classroom with at least one whiteboard and an overhead projector is needed for allcourses. For practical technical courses, equipment is needed to complete exercises. Generally, it is notpossible to use equipment from systems in operation, since the exercises involve changing theconfiguration of the system. For this reason, practical technical courses are normally conducted at anEricsson Training Center.
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IntroductionThe advanced technology used in modern telecommunications systems is very demanding for thoseinvolved in the running and management of a mobile network. This means that training for all staffinvolved in such activities must be of a high quality.
As one of the world’s biggest Mobile Telephony Systems supplier, we at Ericsson know how to help ourcustomers to get the most out of their networks. Moreover, we acknowledge that all our customers areunique, as are their competence requirements. That is why we offer more than just a standardized approachto training.
As an Ericsson customer, you will have our support in all phases of your business. We will help you toidentify your competence needs and guide your staff towards appropriate training, whether you are settingup a new network or maintaining one already in operation.
PortfolioOur learning-product portfolio provides competence development for all categories of staff and all levelswithin the organization. Where there is a specific need that is not covered by our standard learningproducts, we can offer a customized solution.
In addition to product-oriented learning products, Ericsson also offers a set of task-oriented learningproducts. Our task-oriented learning is based on cases and clearly defined tasks for the participants. Inorder to ensure that the cases can be solved, all documentation and systems will be available. Theinstructors will work as guides or coaches for the participants by providing guidance as to where a solutioncan be found. When necessary, the instructor will provide facts and information. The provision of this kindof training ensures that staff will only require a short time to put what they have learnt into practice.
Multimedia/Web-Based Learning (Optional)As an alternative to instructor-led learning products and instructor-supported learning products it is alsopossible to study using the Multimedia Technique.
Ericsson has pioneered the use of Multimedia/ Web-Based Learning (MBL/WBL). A range of our learningproducts is available on CD-ROM and/or as a Web-Based solution for use in accordance with theindividual employee’s requirements.
A selection of the Web-Based Learning products can be accessed through:http://learning.ericsson.net
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Learning Consultancy (Optional)Ericsson believes in providing the right learning product at the right time, tailor-made to suit the customer’sneeds. This, as we see it, is a prerequisite for the successful operation of a mobile network.
In order to ensure a solution that is both tailor-made and cost-efficient, we strongly recommend that atraining plan be worked out together with an Ericsson Learning Consultant.
The training plan will focus on relevant areas of work within an operator’s organization, and suitableLearning Programs will be created according to the tasks being performed in different areas by differentcategories of staff.
For the assistance of a Learning Consultant, please contact your nearest Regional Office:
More information can be found at:Ericsson Competence Development http://www.ericsson.com/education
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Areas of WorkEricsson training focuses on staff within different areas of work. The areas of work we define withinEricsson training are Network Operation, Installation, Maintenance, Network Development, SystemAdministration, Customer Care and Business Management.
Network OperationTypical assignments within the area of Network Operation are fault management, network supervision,action on alarms, configuration management, handling orders for work, and minor changes to networkconfiguration.
InstallationTypical assignments in the area of Installation are major hardware installations such as radio base stationand antennas.
MaintenanceTypical assignments in the area of field Maintenance are on-site hardware maintenance, minor hardwareinstallations, changes of circuit cards and some on-site testing.
Network DevelopmentTypical assignments in the area of network planning are the expansion and improvement of the network,using the planning tools available as well as various methods, strategies and planning processes.
System AdministrationTypical assignments in the area of System Administration are the administration of systems used byOperation and Maintenance staff, customer care staff and other staff categories, the configuration of thesesystems, back-up and restore handling, and the administration of system users.
Customer CareTypical assignments in the area of Customer Care are assisting subscribers with user problems, answeringsubscribers’ questions about billing and services, adding and deleting subscribers, blocking and de-blocking subscribers, supporting the billing process and supporting fraud detection.
Business ManagementThe area of Business Management focuses on the business side of managing a mobile network. It involvesthe use of technology from a commercial perspective, convergence trends and how to develop a telecomOperators business.
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AXE 10 OverviewLZU 108 3574
Learning ObjectivesOn completion of this course the participant will:• Have some knowledge of the AXE structure• Be able to name the subsystems• Have some familiarity with the AXE library
PrerequisitesBasic technical knowledge
Training MethodInstructor-led theoretical lessons and field trips
Target AudienceAnyone who needs basic knowledge of AXE
Duration1 day
Class SizeMaximum 16
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AXE 10 SurveyLZU 108 3601
Learning ObjectivesOn completion of this course the participant will have a broad knowledge of:• AXE• Other modern telecom networks
Prerequisites
Basic understanding of telecommunications, such as is given in the courseIntroduction to Telecommunications (LZU 108 3600)
Training MethodInstructor-led theoretical lessons
Target AudienceNon-technical and marketing staff who require a brief overview of AXETechnical staff who will be working with AXE
Duration4 days
Class SizeMaximum16
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CMS 30 New AXE Hardware DeltaLZU 108 3839
Learning ObjectivesOn completion of this course the participant will be:• Updated to the new hardware
PrerequisitesSuccessful completion of the course:• AXE Operation and Maintenance, (LZU 108 624/2/3)
Training MethodInstructor-led theoretical lessons
Target AudienceStaff with knowledge of the current AXE system that wants to be updated with the new structure of AXE
Duration2 days
Class SizeMaximum 16
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CMS 30 System SurveyLZU 108 839
Learning ObjectivesOn completion of this course the participant will be able to:• Outline the main features of PDC and CMS 30• Outline the main issues involved in cell planning• Describe how CMS 30 is implemented using AXE• Describe traffic handling in CMS 30
PrerequisitesSuccessful completion of the course:Introduction to Telecommunications, (LZU 108 3600)
Training MethodInstructor-led theoretical lessons and exercises
Target AudienceThe course is intended for Personnel who need a general technical understanding of CMS 30
Duration5 days
Class SizeMaximum 16
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Introduction to TelecommunicationsLZU 108 3600
Learning ObjectivesThis course provides a technical understanding of:• Basic and advanced telecommunication technologies• Telecommunications services• Telecommunications networks and equipment
PrerequisitesTechnical education on college level
Training MethodInstructor-led theoretical lessons
Target AudienceAll technical staff who need a basic knowledge of modern telecommunications
Duration3 days
Class SizeMaximum 16
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Mobile Intelligent Network SurveyLZU 108 3602
Learning ObjectivesOn completion of this course the participant will be able to:• Describe the implementation of a mobile intelligent network• Describe the Traffic cases for CMS 30 Mobile Intelligent Network Services• Understand how service scripts are built
PrerequisitesSuccessful completion of the following courses:• Introduction to Telecommunications, (LZU 108 3600)• CMS 30 System Survey, (LZU 108 839)• AXE Survey, (LZU 108 3601)
Training MethodInstructor-led theoretical lessons and exercises
Target AudiencePersonnel requiring a general knowledge of Mobile Intelligent Networks
Duration2 days
Class SizeMaximum 16
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AXE 10 Operation & MaintenanceLZU 108 624/2/3
Learning ObjectivesOn completion of this course the participant will be able to:• Perform basic Operation and Maintenance of AXE exchanges
PrerequisitesSuccessful completion of the following courses:• CMS 30 System Survey (LZU 108 839)• AXE Survey (LZU 108 3601)• AXE Operation & Maintenance Platform (LZU 108 624/1)
Training MethodInstructor-led theoretical lessons and practical exercises
Target AudienceAXE Operation and Maintenance staff
Duration12 days
Class SizeMaximum 8
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AXE 10 Operation and Maintenance PlatformLZU 108 624/1
Learning ObjectivesOn completion of this course the participant will:• Have an understanding of the Operation and Maintenance activities of AXE
including Exchange Handling and Hardware Orientation
PrerequisitesSuccessful completion of the following courses:• AXE Survey, (LZU 108 3601)• CMS 30 System Survey, (LZU 108 839)
Training MethodInstructor-led theoretical lessons and practical exercises
Target AudienceOperation and Maintenance staff
Duration8 days
Class SizeMaximum 8
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CMS 30 MSC Operation and MaintenanceLZU 108 847
Learning ObjectivesOn completion of this course the participant will be able to:• Perform EMG maintenance tasks on base station equipment at the MSC• Perform the required operational tasks on Base Station equipment at the
MSC such as the administration and configuration of cells, etc.
PrerequisitesSuccessful completion of the following courses:• CMS 30 System Survey, (LZU 108 839)• AXE Operation and Maintenance, (LZU 108 624/2/3)
Training MethodInstructor-led theoretical lessons and practical exercises
Target AudienceThe course is intended for MSC O&M staff
Duration5 days
Class SizeMaximum 8
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CMS 30 New AXE Hardware, O&M DeltaLZU 108 3618
Learning ObjectivesOn completion of this course the participant will be able to:• Understand in detail the maintenance activities of the New AXE Hardware
PrerequisitesSuccessful completion of the following courses:• Introduction to Telecommunications, (LZU 108 3600)• CMS 30 System Survey, (LZU 108 839)• AXE O&M Platform, (LZU 108 624/1)• AXE Operation and Maintenance, (LZU 108 624/2/3)
Training MethodInstructor-led theoretical lessons and practical exercises
Target AudienceAXE Maintenance staff
Duration4 days
Class SizeMaximum 8
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IOG 11 Operation and Maintenance AdvancedLZU 108 635
Learning ObjectivesOn completion of this course the participant will be able to:• Have the enhanced knowledge and skills required to perform detailed
operation procedures involving IOG 11• Execute quick recovery of the IOG 11 in the event of a system halt• Diagnose faults from the information in restart and alarm logs
PrerequisitesSuccessful completion of the course:• AXE Operation and Maintenance (LZU 108 624/2/3)
Training MethodInstructor-led theoretical lessons and practical exercises
Target AudienceStaff involved in advanced Operation and Maintenance of MSC and IOG 11
Duration5 days
Class SizeMaximum 6
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IOG 11-20 Operation and Maintenance DeltaLZU 108 3619
Learning ObjectivesOn completion of this course the participant will be able to:• Describe the main differences between the IOG 11 and IOG 20
PrerequisitesSuccessful completion of the course:• AXE Operation and Maintenance, (LZU 108 624/2/3)
Training MethodInstructor-led theoretical lessons and practical exercises
Target AudienceStaff involved in Operation and Maintenance of AXE and particularly IOG 20
Duration1 day
Class SizeMaximum 6
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IOG 20 Operation & Maintenance AdvancedLZU 108 05
Learning ObjectivesOn completion of this course the participant will be able to:• Have the advanced knowledge and skills required to perform detailed
operation procedures involving IOG 20• Be able to execute quick recovery of the IOG 20 in the event of a system halt• Be able to diagnose faults from the information in restart and alarm logs
PrerequisitesSuccessful completion of the course:• AXE Operation and Maintenance, (LZU 108 624/2/3)
Training MethodInstructor-led theoretical lessons and practical exercises
Target AudienceStaff involved in advanced Operation and Maintenance of AXE and particularly IOG 20
Duration5 days
Class SizeMaximum 6
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Introduction to CMS 30 OSSLZU 108 3579
Learning ObjectivesOn completion of this course the participant will gain the knowledge of the OSS applications, andtroubleshooting methods
PrerequisitesSuccessful completion of the following courses:• Basic knowledge about UNIX and Open Windows (for example, UNIX Open
Windows LZU 108 3617)• CMS 30 System Survey (LZU 108 839)
Training MethodInstructor-led theoretical lessons and practical exercises
Target Audience
• Beginners who will be using the OSS or parts of it• Prospective OSS system administrators• Managers and other administrators who want an overview of the problems
the OSS applications can solve
Duration2 days
Class SizeMaximum 8
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Network Operation using OSSLZU 108 3841
Learning ObjectivesOn completion of this course the participant will be able to:• Describe the daily routines of network supervision, including the procedure
of how to take care of hardware and statistical alarms• Use the OSS applications in a way that is relevant to the daily routines of
Network Supervision and Optimization• Describe the process of Network Optimization, including how to analyze and
take care of different kinds of traffic disturbances
PrerequisitesSuccessful completion of the course:• Introduction to CMS 30 OSS, (LZU 108 3597)
Training MethodInstructor-led theoretical lessons and practical exercises
Target Audience
• Staff who will be using the OSS for Network Supervision/Optimization• MSC Operation and Maintenance staff• Base Station dispatchers
Duration5 days
Class SizeMaximum 8
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OSS System AdministrationLZU 108 846
Learning ObjectivesOn completion of this course the participant will be able to perform maintenance and administration of theOSS System
Prerequisites
• The trainee should have experience of UNIX system administration (at leastone month)
And successful completion of the following courses:• AXE Survey, (LZU 108 3601)• Introduction to CMS 30 OSS, (LZU 108 3579)
Training MethodInstructor-led theoretical lessons and practical exercises
Target AudienceThe course is intended for people who need to know how to maintain and administrate an OSS system
Duration10 days
Class SizeMaximum 8
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UNIX/Open Windows for OSSLZU 108 3617
Learning ObjectivesOn completion of this course the participant will be able to handle the three-button mouse and use the OpenWindows application at a Sun workstation, for example, the File Manager and the Electronic Mail Tool.The course gives a basic introduction to the UNIX operating system.
PrerequisitesThere are no prerequisites for this course
Training MethodInstructor-led theoretical lessons and practical exercises
Target AudiencePersonnel who will be using OSS but have no experience of Sun workstations
Duration1 day
Class SizeMaximum 8
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CMS 30 Cell Planning PrinciplesLZU 108 3597
Learning ObjectivesOn completion of this course the participant will be able to:• Understand wave propagation principles, frequency planning and traffic
dimensioning• Make a nominal cell plan• Understand different radio network features
PrerequisitesSuccessful completion of the course:• CMS 30 System Survey, (LZU 108 839)
Training MethodInstructor-led theoretical lessons, exercises and case studies
Target Audience
• Cell planning/Radio network engineers• Radio network tuning engineers
Duration4 days
Class SizeMaximum 16
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APZ RecoveryLZU 108 3575
Learning ObjectivesOn completion of this course the participant will be able to perform “Manually initiated system restart orsystem start” using the operational instructions
PrerequisitesExperience of AXE Operation and Maintenance or successful completion of the course:• AXE Operation and Maintenance, (LZU 108 624/2/3)
Training MethodInstructor-led theoretical lessons and practical exercises
Target AudienceMSC Operation and Maintenance staff
Duration1 day
Class SizeMaximum 4
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CMS 30 Radio Base StationsLZU 108 3589
Learning ObjectivesOn completion of this course the participant will be able to:• Describe the CMS 30 Radio Base Stations in terms of node as well as their
capacity, architecture, hardware and operation
PrerequisitesSuccessful completion of the course:CMS 30 System Survey, (LZU 108 839)
Training MethodInstructor-led theoretical lessons and exercises
Target Audience
• Base Station O&M staff• Anyone else who wants an overview of CMS 30 Radio Base Stations
Duration2 days
Class SizeMaximum 16
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CMS 30 RBS 330-341 (Internal Course)LZU 108 3620
The purpose of the CMS 30 RBS 330-341 training product is to provide the students with knowledgerequired to perform Installation Test of the RBS 330-341 and be able to recover from fault situations.This course is delivered in a short, 1-day version, without practical exercises and a long 3 days version withpractical exercises.
Learning ObjectivesOn completion of this course the participant will be able to:• Understand the hardware structure of the RBS 330-341• Describe the functionality and external units of the RBS 330-341• Describe the transmission and site configurations of the RBS330-341• Perform installation test of RBS 330-341• Use the BIS application in CMS30 OSS to test the RBS 330-341• Describe site engineering and layout of the RBS 330-341• Briefly describe cell planning for the RBS 330-341
PrerequisitesSuccessful completion of the course:• CMS 30 MSC O&MAnd/or experience of:• AXE Operation and Maintenance• CMS 30 Radio Base Stations• CMS 30 OSS (Only for the 3 days course)
Training Method
Instructor-led lessons and practical exercises
Target AudienceStaff who need general knowledge about RBS 330-341
Duration
• 3 days with practical exercises• 1 day with only the theoretical lessons
Class Size
• 3 days course: Maximum 8• 1 day course: Maximum 16
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CMS 30 Phase 9 O&M DeltaLZU 108 5020
The purpose of this training product is to give a description of the changes in terms of operation andmaintenance as a result of the new functions implemented in the CMS 30 network in the phase 9 customerdelivery.
Learning ObjectivesOn completion of this course the participant should be able to describe:• The new phase 9 Switching features and their impact on O&M• The new phase 9 Hardware features and their impact on O&M• The new phase 9 Radio features and their impact on O&M• The new phase 9 OSS features and their impact on O&M
PrerequisiteThe student should have a good general knowledge of O&M in CMS 30 and be familiar with the currentsystem
Training Method
Instructor-led theoretical lessons
Target Audience
• Radio Base Station O&M staff• MSC O&M staff• OSS staff
Duration1 day
Class SizeMaximum 16
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RBS 330-341 Operation and MaintenanceLZU 108 3844
Learning ObjectivesOn completion of this course the participant will be able to:• Describe the functionality and hardware structure of the RBS 330-341• Describe the functionality and external units of the RBS 330-341• Analyze faults and replace the Pico BS
PrerequisitesExperience of CMS 30 Radio Base Stations or successful completion of the course:• CMS 30 RBS Operation and Maintenance
Training MethodInstructor-led theoretical lessons and practical exercises
Target AudienceThis course is intended for personnel who require RBS 330-341 knowledge. CMS 30 Operation andMaintenance staff whom are responsible for Installation, Operation and Maintenance of the PICO BS
Duration1-2 days
Class SizeMaximum 8
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RBS 3XX Hardware ReplacementLZU 108 3593
Learning ObjectivesOn completion of this course the participant will be able to:• Perform the correct procedures for removing and replacing faulty hardware
units in RBS 300/310 and RBS 320
PrerequisitesSuccessful completion of the following courses:• CMS 30 System Survey (LZU 108 839) or CMS 30 Fundamental
Telecommunications, (LZU 108 3837)• CMS 30 Radio Base Stations (LZU 108 3589)
Training MethodInstructor-led theoretical lessons and practical exercises
Target AudienceThe course is intended for the following personnel:Base Station O&M staff who work in the field and perform hardware replacement. (This course is a shorterversion of RBS 3XX Operation and Maintenance LZU 108 843)
Duration2 days
Class SizeMaximum 8
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RBS 3XX Operation and MaintenanceLZU 108 843
Learning ObjectivesOn completion of this course the participant will be able to:• Trace faults in the RBS 300, 310, 320, 330 and 331 with the help of standard
documentation
PrerequisitesSuccessful completion of the following courses:• CMS 30 System Survey, (LZU 108 839)• AXE Survey, (LZU 108 3601)• CMS 30 Radio Base Stations, (LZU 108 3589)
Training MethodInstructor-led theoretical lessons and practical exercises
Target AudienceThe course is intended for the following personnel:Radio Base Station O&M Staff
Duration4 days
Class SizeMaximum 8
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Course IndexAlphabetical
APZ Recovery 32AXE 10 Operation & Maintenance 17AXE 10 Operation and Maintenance Platform 18AXE 10 Overview 10AXE 10 Survey 11CMS 30 Cell Planning Principles 30CMS 30 MSC Operation and Maintenance 19CMS 30 New AXE Hardware Delta 12CMS 30 New AXE Hardware, O&M Delta 20CMS 30 Phase 9 O&M Delta 35CMS 30 Radio Base Stations 33CMS 30 RBS 330-341 (Internal Course) 34CMS 30 System Survey 13Introduction to CMS 30 OSS 25Introduction to Telecommunications 14IOG 11 Operation and Maintenance Advanced 21IOG 11-20 Operation and Maintenance Delta 22IOG 20 Operation & Maintenance Advanced 23Mobile Intelligent Network Survey 15Network Operation using OSS 26OSS System Administration 27RBS 330-341 Operation and Maintenance 36RBS 3XX Hardware Replacement 37RBS 3XX Operation and Maintenance 38UNIX/Open Windows for OSS 28
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Course Number
LZU 108 05 23LZU 108 3574 10LZU 108 3575 32LZU 108 3579 25LZU 108 3589 33LZU 108 3593 37LZU 108 3597 30LZU 108 3600 14LZU 108 3601 11LZU 108 3602 15LZU 108 3617 28LZU 108 3618 20LZU 108 3619 22LZU 108 3620 34LZU 108 3839 12LZU 108 3841 26LZU 108 3844 36LZU 108 5020 35LZU 108 624/1 18LZU 108 624/2/3 17LZU 108 635 21LZU 108 839 13LZU 108 843 38LZU 108 846 27LZU 108 847 19
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