training & development (emerging trends)

EMERGING TRENDS INEMPLOYEE TRAINING

ANDDEVELOPMENT

SHITANSH NIGAM

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“Training is expensive. Without training it is more expensive.”

-Jawaharlal Nehru

“Learning and leadership are indispensible to each other. ”

-J.F Kennedy

TRAINING

The act of increasing the skills of an employee for doing a particular job, and thus it’s a process of learning a sequence of programmed behaviour to do that particular job.

DEVELOPMENT

It refers broadly to the nature and direction of change induced in employees, through the process of training and educative process.

TRAINING & DEVELOPMENT???

HOW DOES IT HELP??

Increase In Efficiency

Versatility In Operations

Employee Stability

Improves Quality

Benefits the Individual Benefits the Organisation

Benefits The Personnel & Human Relations, Intra Group, Internal Group Relations

Short Term focus

Task oriented

Group based

Focuses on “Today” needs

Compliance area strength

Long Term focus

Skills oriented

Individual Based

Leads for “Tomorrow” results

Opportunities to develop strategic approach

Training DEVELOPMENT

TRAINING METHODS

ON-JOB TRAINING

DEMONSTRATION

JOB INSTRUCTION TRAINING

VESTIBULE TRAINING

APPRENTICESHIP

COACHING / UNDERSTUDY

JOB ROTATION

SIMULATION

SENSTIVITY TRAINING

To learn by doing itself – Basic Theme Learns the method involved and gets perfection over a specific

task. On experience, job performance will be high and become more

efficient.

ON-JOB TRAINING

DEMONSTRATION Describes and displays More effective – mechanical operations Combined with lectures and group discussions

VESTIBULE TRAINING

JOB INSTRUCTION TRAINING

Learn and develop skills in the similar situations. Lecture method and practical exercise (workshops) More freedom for experimentation.

‘Training through step-by-step’ Sequential arrangement of all steps. What, how & when to be done Providing job information-Positioning the trainees-try out work

performance-encouraging to ask questions.

Oldest and the most commonly used method More time spent on productive job Programme of assignments according to pre-determined

schedule Employees – Paid

APPRENTICESHIP

JOB ROTATION One job to another Broader view on system frame of reference Cooperative approach to different functions Confusion and affects performance

COACHING Direct personal instructions and guidance Continuous evaluation and correction Quick feedback

UNDERSTUDY Assist and will be supervised. To develop family members/ sponsored candidates

COACHING / UNDERSTUDY

Duplication of organisational situations in a learning environment

A single brief session Adapt to the situation and perceptions of various roles Trainees participation is full Will be provided with feedbacks and self evaluation by

themselves

eg. CHANAKYA BUSINES SIMULATION GAME

SIMULATION TRAINING

SENSTIVITY TRAINING

Sensitivity training is about making people understand about themselves and others reasonably, which is done by developing in them social sensitivity and behavioral flexibility. It involves following steps-

Unfreezing the Old Values

Development of New Values

Freezing New Values

NEW TRENDS

EDU-TAINMENT/

ENTER-TRAINMENT

CBT (Going Mobile)

CD-ROM, DVD

INTERACTIVE

VIDEOS

LEARNING

PORTALS

DISTANCE LEARNING

WALKABOUT

ACTION LEARNIN

G

VIRTUAL REALITY

BLENDED LEARNING

EDU-TAINMET/ENTER-TRAINMENT

Educational entertainment is content designed to educate and to entertain. It includes content that is primarily educational but has incidental entertainment value, and content that is mostly entertaining but contains educational value. They may be used to teach academic lessons or help individuals learn social skills.

Brands that trust him:

IBMCiplaMaruti SuzukiReliance Comm.Future GeneraliNokiaFortisHDFC ErgoEtc Etc….Mr. Akash Gautam

COMPUTER BASED TRAINING(GOING MOBILE) The training that occurs solely on the computer with individuals

interacting with a computer program to learn a given concept or training course.

Used in : Videocon Enterprises

ADVANTAGES DISADVANTAGES

Self-paced Provides variable training goals Interactive Proficiency is ensured Simulation is possible Drill and practice possible Higher levels of learning can be

addressed

Limitation in integration Logistics problems Can be expensive Students lack motivation Unable to adapt to the use

of computers More time to develop

CD-ROM, DVD,LASER DISC

INTERACTIVE VIDEOS

•A personal computer enables integrated animation, video clips, and graphics .

•Can be interactive using joy-stick or touch-screen monitor

•Used in: Pilgrim Nuclear Power Plant, Plymouth, Massachusetts

•Instruction is provided one-to-one

•Can interact with the program

•Used for technical and inter-personal skills

•Used in : APPLE

METHODS

INTERNET E-LEARNINGLEARNING PORTALS

•Various newsgroups

•Discussion groups

•Various blogs

•E –books

•World wide web : browser and a search engine

Instruction and delivery of training online

IncludesWeb-based trainingLearning portalsDistance learningVirtual reality

•Websites or online learning centers

•E-commerce transactions

•Provides access to training courses, services, and online learning communities

•Used in : Ford Motor Company

METHODS

DISTANCE LEARNING

Physical separation between the learners and the instructors

Two-way communications Use of audio and data links Using prepackaged learning

resources or courseware Requires peer support and

instructor help Used By: IBM, Kodak

Process Involved: Virtual classroomsAudio link btw instructor and traineeComputer software applicationsInstant polling technologyWhiteboard marking tools

Two types: Teleconferencing Individualized, personal CBT

ADVANTAGES Cost Reduction Access to experts Save travel costs and times

DISADVANTAGESLack of interactionTechnology issuesUnprepared trainers

WALKABOUT BASIC CHALLENGES

SKILLS USED

•Introduced by the Asian Institute of Management, Manila

•Trainee is left on his own to complete his training

•Minimum trainer intervention

•Adventure

•Creativity

•Practical skills

•Logical enquiry

•Opportunity seeking

•Goal setting

•Strategy formulation

•Planning

•Implementing

•Controlling

WALKABOUT

ACTION LEARNING ADVANTAGES

Learning is better experientially and mostly by doing.

Gives teams or work groups an actual problem, has them work on solving it and committing to as action plan, and then holds them accountable for carrying out the plan

Six sigma training programs use this method

Used by : NOVARITIS, G.E

Lies in its practicality. Promotes communication. Develops resilience and

determination.A way of transforming the culture

and providing continuous learningInvolves real-time problems

ACTION LEARNING

VIRTUAL REALITY

Provides three-dimensional learning experience

Allows simulations to be more realistic

Technology is used to stimulate the senses of the trainee

Use of audio interfaces, gloves that provide sense of touch etc.

Used in : Motorola

BLENDED TRAININGCombines online learning, face to face instruction, and other methods

ADVANTAGES

Increased learner control

More interaction

Brings learning into real life through discussions

More effective

EXPENDITURE ON T&DUSA = 1208$INDIA = 352$

CASE: WS ATKINS

TRAINING INWS-

ATKINS

CONCLUSION AMA Enterprise identifies the following trends that will have an impact on

the industry in 2015:

Companies will spend a huge amount in training and development

Edu-tainment / Enter-trainment will grow

Learning will continue to go mobile

MOOCS marketplace will take off

Technology will continue to revolutionize this market

Companies will depend more on outsourcing for training and development

Globalization will shape more leadership programs

Companies will turn to training to build employee loyalty