training essentials for your lms

Erin MelvinLead Learning & Development Specialist

Training Essentials for Your LMS

A C C E L E R AT E L E A R N I N G P E R F O R M A N C E

Erin MelvinLearning &DevelopmentSpecialist

Your Presenter

Audio Q&A Poll questions Post-survey

Housekeeping

1. About Lambda2. Why Training Matters3. Lambda Training 4. Setup & Configuration5. Questions

Today’s Agenda

LMS experts – complete solutions

provider, incl. technology,

training, services

Beyond technology — our solutions help you see

when (and how) elearning is

achieving goals.

12+ years, 600+ LMS

implementations, 1m active user accounts across most industry

sectors

About Lambda Solutions

Cross-Sector Expertise

What’s your organization’s current experience with LMS solutions

oWe don’t have an LMS – I’m here to learn oWe have an LMS, but exploring other optionsoWe have an LMS and we’re happy with it

Poll Question 1

Your LMS requirements

What lies beneath the surface…

If you are currently using an LMS, did you receive training?o Yes, the training was effective.o Yes, but the training was not effective.o No, there was no training and we could have used

some.o No, there was no training and we didn’t need it.

Poll Question 2

Why Training Matters

Efficiency & Success of Project Close Skills Gap Build Strong Team Train the Trainer Business Success

Why Training Matters

Reduce or eliminate time wasted on:oWhere do we start?oWhat’s the workflow?o How do I?oWhat’s the best way to…?

Efficiency & Success of Project

New system:oMore worko Resistanceo Frustration

Close Skills Gap

Just-in-time learning Hands-on practice Q&A sessions directed at client’s needs

Close Skills Gap

Reduce attrition rates Increase enthusiasm for the project Build employee confidence

Build a Strong Team

Thanks for putting up with our questions and quirks over the last few months, and for

making the configuration process such a fun and approachable one! It's great to work with

a great professional with an equally great sense of humour. Thanks!

Clients have said…

Share knowledge with team Use resources Logical workflow End user support

Train the Trainer

Our goal is your success We work as a team: “Win as a Village” Word of Mouth Model best practices

o Questions by clients on how we created our courses

o Use courses for internal training

Business Success

Training vs. Setup & Configuration

Order Processing Training Setup & Configuration Support

Customer Experience Journey

Sales → Order Processing Personable Experience Kick-off call

o Review ordero Teams meeto Set expectations and implementation

requirements

Order Processing

Lambda’s Training Vision “This is what your LMS can do.” Asynchronous online learning Q&A Sessions with an Expert

Training

Modular Searchable Context driven Practical Hands-on learning with sandbox

Lambda Learning Space

Human element Expert Guided by your needs No questions? No problem

o Discuss your needso Review most important topics to get started

Every session is recorded for future reference

Training Q&A Sessions

The training sessions were extremely helpful in our implementation process.

Team went out of their way to make sure that the content was directly aligned with our needs and

questions.

Clients have said…

Series of live Q&A sessions Specific topics in logical workflow Guided by critical questions Spaced to give you time to complete work Offline testing and troubleshooting All sessions are recorded for future reference

Setup & Configuration

Lambda was very organized and quickly followed up on any questions that arose requiring input from the

software engineers.

We couldn't have asked for a better experience!

Clients have said…

Handoff from Training Provide support via helpdesk ticks, phone, email,

chat “Second Line Support” Client Manages End User Support

Support

Increasing Learning Engagement

Searchable Modular Just-in-time Context-driven Task-related Hands-on

Fundamentals Training

Instructional design Branding, Aesthetics, Theme Gradebook Badges and Gamification Best practices

Future: Advanced Topics

Communities based on LMS platform Groups based on LMS use:

o Public schoolso Universitieso Hospitalso Trades

Social Learning

Questions? Ask Away

Post-webinar satisfaction survey – please provide feedback!

To be sent out in our follow-up emailo PowerPoint & Recordingo Satisfaction Survey

Next Steps

TOLL FREE +1.877.700.1118

EMAIL SALES@LAMBDASOLUTIONS.NET

WWW LAMBDASOLUTIONS.NET