training program in whirlpool corporation

Group 6Chandan Kumar chakrabarty

Suchitar Das

Meghna

Introduction

•  

• LEADING BRAND• VISION Every Home… Everywhere… with Pride, Passion and Performance

• MISSION Everyone, Passionately Creating Loyal Customers for Life

• EMPLOYEES Whirlpool Corporation is the world’s leading manufacturer and

marketer of appliances and employs more than 73,000 people in 170 countries

Type of training program

• Six Sigma Certification• LWE • Sells training• VIRTUAL UNIVERSITY : Whirlpool Virtual

University (WVU)

Leadership training

(LWE)leading the Whirlpool enterprise

Training Need Analysis

Organizational need

• To enhance loyalty of employees

• To maintain customer loyalty strategy

Individual need

• Need of different skills sets to be a good leader

Task

• Gap in current leadership talent of managers

Training Need Analysis

Organizational need

• To enhance loyalty of employees

• To maintain customer loyalty strategy

Individual need

• Need of different skills sets to be a good leader

Task

• Gap in current leadership talent of managers

Criteria of choosing employees for Training

• Top-100-plus employees• Level- Managers

Training method

ON THE JOB

Coaching

Mentoring

OF THE JOB

Class room

Case studies

Lecture/discussion

Lesson plan

• Duration • Resource persons• Activities• Aids

Duration

• 7 month`s training programs• In one week 5 days training to manager• 2 session per day

Resourc

e persons

•Faculty from the Babson college school of executive education

•Centre for creative leadership

Activitie

s

•Leader`s roll play

•Lecture/ discussion

•Case study

•Leadership games

Aids•LCD

projector•Internet•Activity

sheet•videos

Evaluation criteria

• Manager Skills Survey (MSS)

1.enduring values

2.communication

3.confidence

4.customer champion

5.developing talent

6.driver of change/transformation

7.management skills

• pre-test/post-test design• Performance test