travel management - a new playing field

A New Playing Field How the fundamentals in travel management are changing in a increasingly data-driven world and how to take advantage of this new reality.

Tyler Christie VP Product, Pi

2017

Where we are going today • How is travel management changing?

• How do I get started with data?

• How can I leverage data to create value?

• What are typical challenges and solutions?

Supplier relationship • Sourcing • Ongoing management

Traveller engagement • Policy compliance • Feedback

Programme management • Coverage and leakage • Usage patterns • Savings tracking

Travel Fundamentals

Historical View Travel managers have typically been at a disadvantage due to TMC dependency, messy data, insufficient analytics support and reactive insights.

• TMC-centric

• Hard to use raw data

• Tied to TMC tools

• Reliant on suppliers

• Reactive with limited prediction

Changing the playing field Data is changing this historical playing field

#AI Artificial Intelligence is driving this transformation

Increased data processing, data availability, and data science innovation underpin this revolution

Computer Processing Ai TechnologiesAvailability of data

DATA IS POWER

• Integrate data for a holistic view

• Obtain accurate insights

• See the world as your suppliers do

• Drive internal efficiency

• Predict events to pro-actively manage cost

What’s in it for you? This innovation enables you to take control of your data and capture new opportunities

Back to fundamentals

What data do you have? Trains planes and automobiles…

plus a whole to more

Where is your data?

TMC databases

Employee receipts

Credit card providers

What are your goals? The starting point for any successful program is to have clear goals.

• Accuracy

• Visibility

• Alignment with compliance

• Duty of care

• Savings

• Improved sourcing

What do you need to accomplish your goals?

Typically, this looks pretty ugly

DUH!Who should help you with this?

Peer Insights

Challenges and risks with the old world

• Accuracy

• Security & duty of care

• Independence

• Leakage

• Cost

The New World

• Clear, holistic view

• Accurate and timely

• More confident compliance

• Predictive insight

• Strengthened negotiations

Case Study 1 Handling new traveler behaviour and data sources.

Hotel Flights Car Card

Case Study 2: Calculating and reporting accurate trip cost

Case Study 3 Empowering your team to strengthen negotiations

Imperative to Create Value A fundamental goal must be to leverage data to create value

Compliance Effective compliance

delivering business results

Efficiency Achieve your goals as efficiently as possible

Happiness Ensure your traveller experience is optimal

Cost Secure cost savings

year on year

Next steps to take control

Step 1: Define your goals

• Compliance

• Cost & supplier pricing

• Internal efficiency

• Traveller experience

• Duty of care and minimising risk

• Incremental savings

Step 2: Create a data strategy

• Define what questions you want to answer

• Map out what data you need to achieve your goals

• Verify where this data is

• Identify specific insights you need to manage

successful

Step 3: Secure control of your data

• Stake out your independence

• Establish data management

• Complete data integration

• Continuously verify data quality

Step 4: Empower your team

• Automated reports

• Intuitive visualisation

• Alerts

• Predictive analytics

• Negotiation-focused reports

Data is the New Power Are you ready to take advantage of

the new playing field?

Contact Us! Tyler Christie - tyler@p-i.net

Simon Carmouche - simon.carmouche@p-i.net