unified message archiving – why it is important

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Laurence O’Brien

Sales Director

21 March 2017

Unified Archiving with Retain #MFSummit2017

Untapped source of business insight

Corporate archive repositories are sources of customer and

operational intelligence. They contain years of collected data including:

• Customer communications

• Contracts

• Agreements

• Complaints

• Correspondence

Archiving 2.0

• Complete centralized archive and search of all structured,

unstructured, and semi-structured data stores (Email, mobile,

social, IM, web search, files, ECM)

• Business insights and analytics

• Increased employee productivity with built-in simple to

complex tools

• Preserving corporate memory

• Active data repository and search

Unified archiving/data governance for:

• Mobile

• Email

• Social

Retain unified archiving

Retain securely archives:

• Mixed messaging environments

• eDiscovery and publishing

• Redaction and export to PDF

• Web Access Archive Viewer

Retain email archiving

Outlook Plugin

GroupWise Plugin

WebAccess Plugin

Monitor and archive Social Media

• Capture full resolution pictures, videos,

GIFs, and other data formats

• Alerts for keywords, questions, and

personal identifiable info

• Connection to social media accounts

without login info

• On- and off-network archiving

Retain Social

Social Search

Connecting Accounts

Retain Mobile securely archives:

• Android, BlackBerry and iOS

• SMS/MMS

• Encrypted communication

• Phone call logs

• BBM & BBM Protected

• PIN

Retain Mobile archiving

• Regulatory search

• Compliance and control

• Open records search

• Intelligent threading

• Redaction control

• Litigation hold

• Audit trail

• Configurable permissions

• End-user management

• Fast and easy retrieval

eDiscovery management

Web Access Archive Viewer

Archive Search

Unified Archive

Stand-alone Archive Viewer

What are analysts saying

about Retain?

TRAILBLAZER

Retain

TITLE

HERE

Retain’s strengths: According to Radacati

• Retain supports a broad range of messaging platforms.

• Retain provides features for search and eDiscovery, including across multiple

outside data sources not held within the archive repository.

• Retain’s administrative and compliance interface is easy to use for administrators,

human resources, legal, auditor, compliance personnel and other named users.

• Retain archives iOS messaging, without the need to tether or sync the device.

• Retain Social allows organizations to monitor and archive Social Media. This

enables organizations use Social Media, while maintaining oversight and auditing.

GARTNER MQ 2016

TITLE

HERE

Retain’s strengths: According to Gartner

• Customers repeatedly mention their happiness with the pricing

structure and overall sales and support experience.

• Retain’s ability to ingest almost any messaging data type allows for

a centralized messaging data compliance experience.

• Retain Insights provides an API for third parties to insert messaging

data into the archive, and also allows for easy search and e-

discovery from within Retain across multiple outside data sources

not held within the archive repository.

Info-Tech Champion

Champion and Best Value

Champion

100

74

59 55 54

40

21

11 0 0

Average Score: 38

On a relative basis, Retain maintained

the highest Info-Tech Value ScoreTM

of the vendor group. Vendors were

indexed against Retain’s performance

to provide a complete, relative view of

their product offerings.

TITLE

HERE Retain’s strengths: According to Info-tech

• Retain provides a wide set of tools that protects information as well as extending

discovery to social media, & mobile devices.

• Retain has the best value for highly regulated enterprises through the best practices

information for financial and healthcare.

• Has a wide variety of mobile and ECM relationships to extend clients protection past

their core offering.

TITLE

HERE Markets and Markets named Retain a key innovator

• 2016 Global Enterprise Information Archiving Market report,

Markets and Markets named Retain a Key Innovator

• Retain is a challenger to the bigger, legacy archives, such as

Google Vault

There are many archiving solutions on the market to choose from.

However, Retain Unified Archiving has a number of distinct advantages over its competition.

The top ways Retain differentiates itself from the competition:

• Multi-platform unified archiving

• Mixed-environment unified archiving

• Intelligent, granular archiving

• Flexible archive access

• Email plugin

• Google-like search tool

• Search wizard

• Built-in eDiscovery, litigation, and case

Management

• Redaction support

• Email and Archive Migrations

• Built-in smart, confidential and rule-based tagging

• Mailbox holds

• File connection

• Multiple Cloud options

Secure archive of communications

• Ensure regulation compliance

• Protect your reputation and reduce

your legal liability

• Organizations must have a tool to

archive and discover communications

– Retain is that tool

Summary

Get your personalized demo or price quote

• www.RetainArchiving.com

Next Steps

Reload for Retain

• Mirroring, failover, and backup for Retain Unified Archiving

• Push button disaster recovery

• Fast backup windows

• Triple replication

Reload for Retain

Reload for Retain

Success with Retain

Success story

Baltimore Police Department

Success story

Equal Employment Opportunity Commission

Success story

LA Police Department

Thank you

www.microfocus.com

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