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United States Army Recruiting CommandFort Knox Kentucky 40212-2725
United States Army Recruiting Command (USAREC)i
Table of ContentsA - USAREC
II USAREC Mission Vision and Values 1III Recruiting Chain of Command 4
B - HistoryHistory of Army Recruiting 5
Recruiting and Retention School8 D - Relocation
I Pre-Departure Resources 9A Sponsorship Program 9B The Soldier and Family Assistance (SFA) Program Manager 9C Army OneSource 10D Military OneSource 10
Plan My Move 10MilitaryInSTAllATIOnS11
II Pre-Departure PCS Entitlements amp Benefits 11A Monetary Allowance in lieu of Transportation (MAlT) 11B lsquoPlusrsquo Per Diem 11C Dislocation Allowance (DlA) 12D Temporary lodging Expense Allowance (TlE) 12E Advance Pay and Allowances 12
III Pre-Departure Housing Options 12A Military Installation Family Housing 12
C leased Government Housing (lGH) 12IV Pre-Departure ChildSchool Options 14
A Military Childhood Education Coalition (MCEC) 14B SchoolQuestorg14C Military OneSource 14
V Transition Medical and Dental Coverage En Route 15A Emergency Care 15B Urgent Care 15C Prescriptions 15
C - Preparation
I Introduction1
D Army Fee Assistance14
B Homesmil 12
Family Resource Guide ii
VI Arrival and Orientation In-Processing 16A Finances Permanent Change of Station (PCS) Entitlements 16
1 Basic Allowance for Housing (BAH)2 COnUS COlA3 Special Duty Assignment Pay (SDAP) for Recruiters4 Recruiter Expense Allowance (REA)5 Basic Allowance for Subsistence (BAS)6 Base Pay7 Miscellaneous Pay and Allowances8 Permanent Change of Station (PCS) Travel Settlement9 Servicemembers Group life Insurance (SGlI)
Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) 181 DEERS Enrollment and Update
C TRICARE Medical Information 191 TRICARE Prime (TP)2 TRICARE Prime Remote (TPR)3 DebtCollectionAssistanceOfficer(DCAO)
D TRICARE Dental Program (TDP) 22E TRICAREPharmacyBenefits 22
1 Military Treatment Facility Pharmacy Clinics2 Pharmacy network Providers3 TRICARE Pharmacy Home Delivery
F Army Fee Assistance (AFA) Program 23Child Care Resources
E - Recruiting CommandI Connect With Your Community 26
A Family Readiness Groups (FRGs) 26B Army Family Team Building (AFTB) 26
TrainingC The Army Volunteer Corps Program (AVC) 27
12
VolunteerBenefitsVolunteer Management Information System (VMIS)
D Army Family Action Plan (AFAP) 271 USAREC AFAP Forums2 AFAP Participation
2
10 Blended Retirement System
United States Army Recruiting Command (USAREC)iii
A The Soldier and Family Assistance (SFA) Program Manager 29B Exceptional Family Member Program Systems navigation 30C USAREC Military Family life Consultants (MFlCs) and
Personal Financial Counselors (PFCs) 30D Unit Ministry Team (UMT) 31E The Army Suicide Prevention Program (ASPP) 32F Command Psychologist 32G Family Advocacy Program (FAP) 33H Sexual HarassmentAssault Response amp Prevention (SHARP) 34I Army Substance Abuse Program (ASAP) 35J The Brigade Judge Advocate (BJA) 36K Emergency Assistance Contacts37
1 Army Emergency Relief (AER)2 American Red Cross
L Tax Filing Services 371 Volunteer Income Tax Assistance (VITA) Program2 Military OneSource Tax Filing Services
III Military Spouse Employment amp Education 38A Employment 38
1 Employment Eligibility Categories2 Military Spouse Preference (MSP) Program3 Military Spouse Career Resources
a DOD Spouse Education and Career Opportunities (SECO)b Military Spouse Employment Partnership (MSEP)c The Military Spouse Career Advancement Account (MyCAA)
B Education 401 Military Installation Education Centers2 Military OneSource3 Post-911 GI Bill4 March 2 Success
FmdashResources
Helpful Internet Resources 42Chain of Command46
GmdashGlossary of terms 51
USAREC Quick Reference Sheet 41
II Military Support Services 29
Military OneSource48DOD Safe Helpline49EFMP Flyer50
Family Resource Guide 1
I Introduction
The purpose of this United States Army Recruiting Command (USAREC) Family Strong Resource Guide is to provide you with relocation information and familiarize you with the Recruiting Command climate Since a majority of USAREC Soldiers and Families live and work in civilian communities remote from military installations it is important for all to be informed about what to expect in the Recruiting Command and to become familiar with the culture If you have not yet been contacted please feel free to contact your sponsor or gaining unit Sponsorship is an important part of any move If you need assistance please contact your chain of command or the battalion Soldier and Family Assistance (SFA) program manager (Hereafter referred to as an SFA) See page 29 for more information on the SFA program
II USAREC Mission Vision and Values
USAREC Mission Recruit Americarsquos best volunteers to enable the Army to win in a complex world
USAREC Vision A team of proud professionals where all members understand the importance of sustaining the all-volunteer Army for our nation and are empowered and committed to doing their part to accomplish the recruiting mission
Prioritiesbull Foster a positive climate that allows us to accomplish the mission while protecting and caring
for our peoplebull Train and develop a disciplined and effective recruiting forcebull Develop the capabilities and obtain the necessary resources to sustain and enhance recruiting
accomplishment
Enduring Principlesbull Empowered leaders own and accomplish the missionbull Recruiting center leaders are our center of gravity and we will enable their successbull Every person in our organization is a valued member and we will treat them with dignity and
respectbull Every individual bears responsibility and is accountable for the success of the teambull The reputation of our Army and the credibility of our recruiting force is built on trust
reinforced by our Army values
The US Armyrsquos trusted ambassador to the American people mdash exemplifying Army Values and demonstratingtheWarriorEthosalwaysplacingthemissionfirstneveracceptingdefeatneverquitting and never leaving a fallen comrade
AmdashINTRODUCTION
USAREC Values USAREC
United States Army Recruiting Command (USAREC)2
5th Brigade
4C Dallas4D Denver4E Houston4G Kansas City4J Oklahoma City4K San Antonio4P Phoenix
US Army Recruiting Command
Alaska Hawaii Puerto Rico Virgin Islands Germany
OCONUSJapanAmer SamoaSouth KoreaGuamPanama
644
1374
BrigadesBattalions Companies CentersStations
6th Brigade
6F Los Angeles 6H Portland 6I NorCal6J Salt Lake City 6K Southern Cal 6L Seattle6N Cent Cal
5A Chicago 5C Cleveland5D Columbus 5H Indianapolis 5I Great Lakes 5J Milwaukee5K Minneapolis 5N Nashville
3rd Brigade
3A Atlanta3D Columbia3E Jacksonville3G Miami3H Montgomery3J Raleigh3N Tampa3T Baton Rouge
2nd Brigade1st Brigade
1A Albany1B Baltimore1D New England1E Harrisburg1G New York City1K Mid-Atlantic1N Syracuse1O Richmond
Family Resource Guide 3
5th MRBn
9D1 San Antonio9D2 Kansas City9D3 Houston
US Army Medical Recruiting Brigade
9E1 Denver9E2 Los Angeles9E3 Seattle
6th MRBn
9C1 Minneapolis9C2 Chicago9C3 Columbus
3rd MRBn
9B1 Atlanta9B2 Nashville9B3 Orlando
2nd MRBn
9A1 MDW9A2 Boston9A3 NYC9A4 Pittsburgh
1st MRBn
Medical Recruiting Brigade Medical Recruiting Battalions Medical Recruiting CompaniesMedical Recruiting CentersChaplain Branch Chaplain Recruiting Teams
16
81
516
1
9A9C
9E
9B9D
USAREC AMEDD
OCONUS
Japan
Hawaii Amer Samoa
Puerto Rico
S Korea
Virgin Islands
Guam
Germany
Alaska
Recruiting Chain of Command
Center leadereither E6E7
Company Commander
Battalion Commander
Brigade Commander
USAREC Commanding General
Center leadereither E6E7
First Sergeant
Battalion Command Sergeant Major
Brigade Command Sergeant Major
USAREC Command Sergeant Major
Chain of Command
NCO Support Channel
Some ranks may not be representative of every company battalion or brigade
For full definitions see pages 46-47 in Resource SectionIII
Family Resource Guide 5
B- HistoryKnowingourhistoryhelpsdefineusandunderstand the importance of our actions It honors those who came before us recognizing their accomplishments and appreciating their sacrificesUnderstandingourhistoryshapesthe way we view our future and the answers we provide to existing problems
Studying our history prevents us from repeating the problems of the past As George Orwell stated ldquoHe who controls the past controls the futurerdquo
The US Army Recruiting Command traces its history back to 1822 when Maj Gen Jacob J Brown Commanding General of the Army started the General Recruiting Service The firstrecruitingstationscalledldquorendezvousrdquowere opened in new York Baltimore and Philadelphia
Volunteerism has been the backbone of the Army during its history with the draft having been in effect for only about 35 years mainly during times of war and for a period of 20 yearsfollowingtheKoreanConflict
Recruiting was reestablished in August 1945 under the direction of the Army AdjutantGeneralrsquosOfficeIn1962theArmy transferred the recruiting examining induction and processing responsibilities to the United States Continental Army Command In late 1963 the Armyrsquos Deputy Chief of Staff for Personnel appointed a committee to analyze the recruiting process As a result Army Recruiting Command was formed Oct 1 1964 at Fort Monroe Virginia The new command was organized into six Recruiting Districts which mirrored the structure of the six Continental Armies The Recruiting Districts were the equivalent of todayrsquos Recruiting Brigades The Recruiting Districts were organized into Recruiting Main Stations (todayrsquos Recruiting Battalions) and were responsible for the Armed Forces Examining Stations Armed Forces Induction Stations and joint US Army-US Air Force Joint Processing Units within their boundaries
Recruiting Command was yet again transferred in July 1966 this time to the Deputy Chief of Staff for Personnel Department of the Army The command now had the responsibility of recruiting for the Regular Army in the continental United States Alaska Hawaii and Puerto and running the nationwide network of Armed Forces Examining and Entrance Stations
The last draftee entered the Army in December 1972 and in July 1973 USAREC began its mission of recruiting an All-Volunteer Army
Maj Gen Jacob Jennings Brown
Recruiting for the US Army began in 1776 with the raising and training of Continental SoldierstofightintheRevolutionaryWar
Colonial militia laws mdash and state laws after 1776 mdash required able-bodied men to enroll in the militia and undergo military training all without pay Some militiamen volunteered for short terms of service for which they were paid An estimated 175000 men served under arms in some manner during the Revolutionary War
United States Army Recruiting Command (USAREC)6
The headquarters completed a move from Hampton Virginia to Fort Sheridan Illinois The number of recruiting main stations increased from 40 to 64 and captains were introduced into the chain of command to improve the chain of commandrsquos structure
In1974thefivenumberedRecruitingDistrictswere redesignated as Regional Recruiting Commands The Recruiting Main Stations were redesignated as District Recruiting Commands
The examining and entrance function was transferred to the United States Military Entrance Processing Command (MEPCOM) July 1 1976 Since 1979 USARECrsquos mission has included recruiting for the Army Reserve
In October 1983 Recruiting Commandrsquos subordinate unitsrsquo designations were changed one last time The Regional Recruiting Commands were designated as numbered Recruiting Brigades with 1st Brigade at Fort Meade 2d Brigade at Fort Gillem 4th Brigade at Fort Sheridan 5th Brigade at Fort Sam Houston and 6th Brigade at Fort Baker The District Recruiting Commands were redesignated as Recruiting Battalions In 1992 USAREC headquarters was moved to Fort Knox Kentucky from Fort Sheridan
In 1994 3rd Recruiting Brigade was activated and assumed much of the territory assigned to 4th Brigade The program Success 2000 re-engineered the mission reducing 20 recruiting categories to only four simplifying and stabilizing recruitersrsquo monthly contract missions
TheArmyMedicalDepartmentOfficerProcurement Division transferred from the OfficeoftheSurgeonGeneraltoUSARECin1995Eachofthefivebrigadesactivatedan Army medical recruiting detachment The medical missions included the Army nurse Corps Dental Corps Medical Service Corps Veterinary Corps Medical Corps and Specialist Corps for both the Regular Army and Army Reserve In 2005 medical recruiting
detachments were re-designated as medical recruiting battalions
In2005USARECrsquosfiveMedicalRecruitingDetachments were redesignated as Medical Recruiting Battalions and the Special Operations Recruiting Battalion (SORB) was formed consolidating the recruiting of all Army special operations specialties
In 2006 USAREC focused on teaching the force how to think versus what to think with thepublishingofitsfirstRecruitingOperationsDoctrine Targeting the station and company level environments led to adjusting boundaries and locations to better align the recruiting force to support the market
USAREC activated two new brigades in 2007 the Medical Recruiting Brigade and the Special Missions Brigade The Medical Recruiting Brigade designated as Allgoodrsquos Highlanders assumedcontrolofthefivemedicalrecruitingbattalions
In 2008 USAREC deactivated four battalions while creating the Fresno Battalion in California leaving USAREC at 38 battalions In 2009 the 2nd Recruiting Brigade moved from Fort Gillem Georgia to Redstone Arsenal Alabama The Special Missions Brigade was deactivated and the Medical Recruiting Brigade assumed operational command of the SORB
The US Army Accessions Command (USAAC) USARECrsquos higher headquarters moved from Fort Monroe Virginia to Fort Knox in 2010 USAAC was deactivated in January 2012 and USAREC was reorganized under the US Army Training and Doctrine Command
In October 2012 the SORB was realigned as a separate battalion and the Army Marketing and Research Group (AMRG) headquartered in Alexandria Virginia assumed oversight for all accessions-based marketing advertising and market research
By the end of 2012 the Small Unit Recruiting concept was implemented command-wide requiring recruiting teams to act in concert to accomplish the mission One Mission One Team One Fight
In March 2014 the decision was made to relocate the Recruiting and Retention School (RRS) to Fort Knox Kentucky from Fort Jackson South Carolina where it has been since 1995
The new RRS campus with its state of the art digital classrooms enables students to stay in temporary post student housing within walking distancetothediningfacilityandfitnesscenters
The mission of the RRS is to train and educate military and civilian leaders and develop complementary concepts doctrine organization material and training across the spectrum of recruiting and retention to enable AmericarsquosArmedForcestofightandwinthenationrsquos wars
Family Resource Guide 7
Information for Families prior to attending the Army Recruiter Course and what the Soldier and Family can expect
After assignment as a recruiter the Soldier will attend the Army Recruiter Course (ARC) at the Recruiting and Retention School (RRS) Fort Knox KY The Solider will attend the ARC in a TDY status The Soldierrsquos Family is not authorized to attend ARC with the Soldier and will remain at their assigned duty station or chosen place to live until after the Soldier graduates from ARC and receives permanent change of station (PCS) orders
If enrolled in EFMP Soldiers must ensure that the EFMP packet is updated prior to attending the ARC Soldiers with a temporary profile should request a deferment of course date otherwise the Soldier will be sent home if they arrive on a temporary profile
The ARC is a 6-week long course During the course Soldiers will be given their assignments Soldiers will be given battalion assignments during the second week of the ARC and recruiting center assignments during the fourth week of the ARC PCS orders will prepared upon graduation
Families are invited to attend the ARC graduation The cost to attend the graduation is not reimbursable and must be paid by the Family Because PCS orders wonrsquot be prepared until after graduation the Family may have to return to their previous duty station to conduct the PCS move to the Soldierrsquos USAREC assignment
C- PREPARATION
Family Resource Guide 8
Family Resource Guide 9
I Pre-Departure ResourcesMoving is never easy whether it is across town or to another continent We have compiled information on many of the subjects important to USAREC Soldiers and Families making a Permanent Change of Station (PCS) move This is general information meaning it should apply toalmostallmovesmdashnotjustmovestoorfromanyspecificareaKeepinmindthatlocallawsrules etc may change some of this information ALWAYS ASKthelocalofficesyoursponsorthebattalionS-1orSFAforinformationspecifictoyourPCS
A Sponsorship ProgramAll transferring servicemembers are entitled to an appointed sponsor at their new command The goal of the Total Army Sponsorship Program is to ease the transition of Soldiers Department of Army Civilians and their Families to their new working and living environment Having a sponsor helps reduce the anxiety associated with any PCS move and expedite the ability to transition to the new assignment
After you receive your assignment you should receive notification of a sponsor being assigned to you This email will include the name and contact information for your sponsor who will contact you within seven days The assigned sponsor will provide a welcome packet and current information about USAREC and the surrounding community
If you do not hear from your assigned sponsor within seven days and you desire a sponsor please contact your battalion S-1 or SFA
B The Soldier and Family Assistance (SFA) Program Manager
The SFA holds a unique position only found within USAREC Heshe is a civilian employee who provides information and resources that support Soldier and Family well-being mobility and economic readiness Think of the SFA as the director of an installationrsquos Army Community Service(ACS)officeTheSFAplansdirectscoordinatestrainsevaluatesandorganizesthefollowing programs
bullbullbullbullbullbullbull Family Program VolunteersVolunteer Recognition
InformationReferral and Follow-upRelocationFinancial Assistance PlanningTRICAREBeneficiaryCounselingandAssistanceCoordinator(BCAC) Volunteer Management Information System (VMIS)
bullbullbullbull
Army Family Action Plan (AFAP)Army Family Team Building (AFTB) Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP)Family Member Employment Assistance Family Program Funds Management
D- RELOCATION
Interactive Customer Evaluation (ICE)- You can provide feedback about the services provided to you by a Soldier and Family Assistance Program Manager by visiting our ICE site Click image to the right to open link
United States Army Recruiting Command (USAREC)10
A USAREC Family Program Video that provides a quick overview of USAREC Quality of life (QOl) Click image to the left to open the video
For additional information and resources please visit the HQ USAREC Soldier and Family Assistance Branch (SFAB) Click image above to open the USAREC SFAB website
US Army Recruiting Command Soldier and Family Assistance Branch Click image to
the right to like us on Facebook
Refer to page 38 for more information about SFAs and the list of battalion SFA phone numbers
C Army OneSourceHealthy Families make strong Soldiers Strong Soldiers make a successful Army Thatrsquos what Army OneSource is all about Army OneSource enhances unit readiness by providing Soldiers and their Families with information and resources to meet their needs 247 mdash regardless of location mdash promoting resiliency and stability Visit wwwmyarmyonesourcecom or call (877) 811-ARMY
D Military OneSourceContact Military OneSource for a free packet of information about your new community The packet contains information about the community housing schools jobs cost of living climate etc to help make the transition smoother Plan My Move MilitaryInSTAllATIOnS and Military Youth on the Move are three of the many helpful programs available through Military OneSource
Plan My MovePlanMyMoveisanonlinemovingtoolthatsimplifiesthemovingprocessbreakingitdownintoclearmanageablestepsforbothexperiencedandfirsttimemoversPlanMyMoveprovidesyouwithcomprehensivemovinginformationdetailsaboutbenefitsandallowancesarelocationbudget planner and links to MilitaryInSTAllATIOnS and Military OneSource
Handy To-Do lists and ChecklistsChoose your departure and destination locations as well as a departure date to create the printable calendar to-do lists and checklists to help you stay organizedVisit httpplanmymovemilitaryonesourcemil Customizable Calendar
Visit wwwmilitaryonesourcemilmoving or call (800) 342-9647
Family Resource Guide 11
Use the Plan My Move planning calendar to organize your move Select your departure datedeparture location and your destination to easily customize the calendar to meet yourspecific needs
bullbull
Accessgeneralandinstallation-specificinformationAdd modify and remove tasksList key departure and arrival activitiesModify the time frame for your move ranging from one month to two yearsbull
MilitaryINSTALLATIONSOnMilitaryINSTALLATIONSyoucanselectanylocationandfindvaluableinformationonmany topics such as housing relocation assistance child care household goods education and health care It offers a searchable directory of installation and state programs and services - for easy access tophonefaxnumbersemailaddresseswebsitesandmapsUseittofindaspecificprogramortocreate a list of programs available within a certain distance of your ZIP code
bullRead numerous articles about your installation
bullView photos weather information and maps
bull
Download and print complete or custom installation bookletsbull
Research community information and cost of living comparisonsbull
View a State Resource Directory and all installations in a state
II Pre-Departure Permanent Change of Station (PCS) Entitlements and Other Benefits
Military personnel are entitled to reimbursement for costs incurred as a result of a PCS move These are the various allowances and entitlements associated with most Continental United States (COnUS) PCS moves Visit wwwdfasmilpcstravel for the most current information on the below entitlements
A Monetary Allowance in Lieu of Transportation (MALT)
There is an allowance for military members who drive their own vehicle to a new duty station MALTispaidonapermilebasisfortheofficialdistanceofeachportionofthetravel
B lsquoPlusrsquo (Per Diem) Allowances
There are two types of lsquoPlusrsquo per diems paid during a PCS move to assist Families with paying for lodging and meals MAlT-Plus is authorized to servicemembers traveling in their personal vehicle While MAlT is paid on a per mile basis the lsquoPlusrsquo (per diem) portion is paid on a whole day calendar basis for the allowable travel time lodgings-Plus is used to pay for lodging costs associated with a PCS move This per diem may be paid for any necessary overnight delay or processing time at a transportation terminal or personnel processing center related to a PCS move Lodgings-Plus and MALT-Plus cannot both be paid on the same day
bull
United States Army Recruiting Command (USAREC)12
C Dislocation Allowance (DLA)
DlA is a partial reimbursement for certain expenses associated with relocating a household such as deposits and other set-up costs If the military member is not moving dependents and is assigned to government quarters at the new assignment DlA is not authorized
D Temporary Lodging Expense Allowance (TLETLA)
Authorized allowance to help defray the cost of meals and temporary lodging expenses incurred during the PCS relocation
E Advance Pay and Allowances
Servicemembers may request up to three months advance pay up to 60 days prior to moving Extremecautionshouldbeutilizedifyoutakeadvantageofthisbenefitasitmustberepaid
III Pre-Departure Housing Options
A Military Installation Family Housing
Military Installation Family Housing opportunities may be available at your new assignment It does not have to be an Army post it could be another military installation You may request informationabouthousingoptionsatyournewdutystationfromthehousingofficeatyourcurrent duty station
1 Application for Family Housing
To apply for housing on an installation you will need a completed DD Form 1746 (Application for Assignment to Housing) one copy of your orders your most recent leave and earnings statement (lES) a copy of your DD Form 1172 (DEERS Enrollment) a copy of your DA 31 (leave form) a copy of your ERBORB and if applicable a special needs statement for an ADA accessiblehomeandoradoctorrsquosstatementconfirmingpregnancyContacttheappropriatehousingofficedirectlyformorespecificinformationincludingfaxoremailsubmissionguidelines Please note that application processes may vary from one military installation to another Yoursponsorcangiveyouthecontactinformationfortheappropriatehousingoffice
HOMESmil is a DoD website designed to connect service members and their Families with community housing rental listings located near US military bases Create an account or login to begin searching for homes near your current or future installation HOMESmil offers a database of available rental listings as well as contact information for your current or prospective housing office
TofindouthowmuchyourBasicAllowanceforHousing(BAH)willbeinyournewareavisit wwwdefensetraveldodmilsitebahcfm
C Leased Government Housing (LGH)
USAREC personnel and their families may be assigned to a location where the Basic Allowance for Housing (BAH) does not support the local housing cost and military housing is not available within a reasonable commuting distance from their duty station To improve the quality of life for USAREC families in these areas and to prevent them from incurring excessive out-of-pocket (OOP) expenses the Command in conjunction with the US Army Corps of Engineers (USACE) established the Leased Government Housing Program (LGHP)
B HOMESmil
Family Resource Guide 13
Under the LGHP the USACE will try to procure leased housing in these areas on the service memberrsquos behalf If qualified the service member will forfeit their BAH allowances and the LGHP will pay the rent and utilities of the leased dwelling Below are a few program policies For a full explanation of the program please contact the USAREC LGHP office
1 The program is open to all service members assigned to USAREC whether Active Duty (RA) or ActiveReserve (AR) regardless of rank or military occupational skill (MOS) Single Soldiers require a waiver toparticipate
2
3
All eligible personnel must be receiving BAH ldquowith dependent raterdquo and dependentsmust reside with Soldier In cases of joint custody service member must have thecustody at least 180 days per year Service memberrsquos are not eligible to apply for theLGHP if there is an active military installation with housing within a 50-mile radius orwhen a commute time is under 1 hour from the service members duty stationregardless of the length of the waiting listSoldiers are required to have at least 12 months remaining at their current dutystation at the time of the estimated lease start date
4 Average application processing time is 33 days5 Dwellings must be decent safe and sanitary and located in low crime
neighborhoods School rating is not a factor6 Pets are authorized (2 dogs or 2 cats or 1 dog and 1 cat) please contact
the LGHP office for more details and the list of restricted animal breeds7 Bedroom entitlements are based on number and age of dependents
bull Dependent parent ndash private bedroom
f
bull Children of opposite gender (5 yrs and under) ndash share bedroom (Maximum 2 per bedroom)
bull Children 10 or older ndash private bedroombull Service member and spouse ndash share bedroom
bull Children with same gender (9 yrs and under) ndash share bedroom (Maximum 2 per bedroom)bull Dependents 18-22 years old ndash private bedroom (Proof of school or college enrollment
require)bull Dependent 23 years and older ndash not authorizedbull Newborn ndash Private share (Contact USAREC LGHP office for details)
8 USACE will provide a list of at least three (3) acceptable dwellings Service member isresponsible to identify safe neighborhoods inspect the dwelling and select a dwelling fromthe list
9 If service member declines suitable dwellings service member is responsible for finding theirown dwelling and cannot re-apply for the program until the receipt of new PCS orders
10 To apply service member must complete and submit the following forms and documents to theLGHP e-mail address
a USAREC form 700-56 (Application)b USAREC form 700-57 (Statement of Understandingc Latest LESd Orderse DEERS verification for all dependtnts
Other (ie-EFMP)
United States Army Recruiting Command (USAREC)14
IV Pre-Departure ChildSchool Options
If you have school-aged children your childrsquos educational options may be one of the deciding factors in determining where you will live You will have public private or home-schooling options from which to choose Below are resources to help you make an informed decision
A Military Childhood Education Coalition (MCEC)The work of the Military Child Education Coalition (MCEC) is focused on ensuring quality educational opportunities for all military children affected by mobility family separation andtransitionA501(c)(3)non-profitworld-wideorganizationtheMCECperformsresearchdevelops resources conducts professional institutes and conferences and develops and publishes resources for all military families The MCEC serves as a model of positive leadership and advocacy for ensuring inclusive quality educational opportunities for all military children For more information about the MCEC visit wwwmilitarychildorg or call (254) 953-1923
B SchoolQuestorgSchoolQuest is an educational resource tool designed for military students their Families and the professionals who support them The primary audience includes military students and their parents seeking information about schools college and workplace readiness transition etc It is meant to facilitate the search for new schools and centralize resources But itrsquos more than just a searchsiteASchoolQuestProfileisalsoasecurestoragesiteforstudentsrsquoeducationalextra-curricularawardvolunteerandworkinformationItisasafecentralizedvirtualldquofiledrawerrdquowhereastudent(orparent)cankeeptrackofallthedetailsthataresodifficulttoorganizeSchoolQuest also offers a compilation of resources in one location for all 50 states DODEA and Washington DC It provides information about state school requirements and resources by each individualstateoryoucanidentifyaspecificresourceareathatyouwishtoresearchinoneormore states Visit httpswwwschoolquestorg for more information
C Military OneSourceMilitary OneSource provides tools and resources that allow Soldiers and family members to research an arearsquos educational opportunities In addition to searching for schools and tutors you can also learn about opportunities to get involved in your childrsquos educational activities Military OneSource offers information about the standardized testing requirements in the community to which you will PCS and tools to help children prepare Visit wwwmilitaryonesourcecom or call (800) 342-9647 for more information
D Army Fee Assistance Program information can be found on page 28
11 For more information contact
USAREC Housing Office(502) 624-3103Email usarmyknoxusareclisthq-g4-housing-officemailmilVisit wwwusarecarmymilfhpFind us on the USAREC facebook page httpswwwfacebookcom1USAREC
Family Resource Guide 15
Your TRICARE coverage is completely portable meaning it moves with you You are covered worldwide mdash both in transit to your new duty location and once you arrive Depending on where you PCS you may use a different TRICARE health plan option
For additional information visit the TRICARE website at httpwwwtricaremil
A Emergency Care
If you need emergency care while en route to your new duty station call 911 or go to the nearest emergencyroomTRICAREdefinesemergencycareasmedicalservicesprovidedforasuddenor unexpected medical or psychiatric condition or the sudden worsening of a chronic (ongoing) condition that is threatening to life limb or sight and needs immediate medical treatment or which has painful symptoms that need immediate relief to stop suffering If you are traveling near a military treatment facility (MTF) you should go to the MTF or military dental treatment facility for emergency services If you are hospitalized in a civilian facility for more than 24 hours contact your TRICARE region POC
B Urgent Care
While traveling in the United States Soldiers and their Families have access to Urgent Care facilities For a location near you or more information call Tricare at (800)TRICARE (8742273) Option 1
C Prescriptions
Youshouldhaveallyourprescriptionsfilledbeforeyouleavebutifyouneedaprescriptionfilledwhile you are traveling in the United States you have several options
bull IfnearamilitarytreatmentfacilityfilltheprescriptionattheMTFpharmacybull Find the closest TRICARE network pharmacy Call (877) 363-1303 or visit
wwwtricaremilbull If a network pharmacy is not available you can visit a non-network pharmacyYoumayhavetopayupfrontformedicationandfileaclaimwithExpressScripts Inc for reimbursement Call (877) 363-1303 or go to wwwtricaremil formore information
bull The mail-order option is not recommended for a prescription you need rightaway but if you will be traveling for a long time you can arrange for anyregularprescriptionstobefilledviathemail-orderpharmacybycallingyourprimary care manager or (877) 363-1303
For more information about Tricare please see pages Pages 26-27
V Transition Medical and Dental Coverage En Route
TRICARE is regionally managed healthcare program for active duty and retired members of the uniformed services their families and survivors TRICARE brings together the resources of the Army Navy and AirForce and suppliments them with networks of civilian healthcare progessionals to provide better access and high quality service while maintaining the capability to support military opperations
United States Army Recruiting Command (USAREC)16
VI Arrival and Orientation In-Processing
A Finance Permanent Change of Station (PCS) Entitlements
Finance in-processing will be done at the same time as personnel in-processing It is very important that all documents be brought with you to receive all pay entitlements as quickly as possible The following is a list of entitlements you may receive learn more about PCS entitlements forms and settlement processing online at wwwdfasmilpcstravelhtm
1 Basic Allowance for Housing (BAH)
Compensation is provided to military members to adjust for housing cost in local civilian markets Rates vary by pay grade dependency status and geographic location There are ldquowithrdquo and ldquowithout dependentrdquo rates BAH is intended to cover both rent and utilities
2 COnUS COlA
Continental United States cost-of-living allowance is available to military members in high cost areas as a means to provide compensation for variations in non-housing costs There are ldquowithrdquo and ldquowithout dependentrdquo rates
3 Special Duty Assignment Pay (SDAP) for recruiters
Enlisted active duty servicemembers on recruiting duty may be paid SDAP
bull SD-6 Field recruiters (Active amp Reserve recruiting for enlisted medical specialforcesandwarrantofficers)stationcenterleaderscompany1SGsCSMSGMsassigned to battalions guidance counselors and recruiter trainers
bull SD-5 Battalion operations nCOsbull SD-4 79R assigned to brigade and USAREC HQ Recruiting amp Retention
School instructors and HQDA level 79R staff
4 Recruiter Expense Allowance (REA)
This allowance enables recruiters to pay document fees provide lunch for Future Soldiers etc For a list of reimbursable expenses and how to apply for reimbursement see USAREC Regulation 37-17
5 Basic Allowance for Subsistence (BAS)
Basic Allowance for Subsistence (BAS) is meant to offset the cost of the Soldierrsquos meals but it is not intended to cover the cost of meals for family members
6 Base Pay
Pay charts can be found at wwwdfasmil For a guide to help you understand your sponsorrsquos leave and earnings statement visit wwwdfasmilmilitarymemberspayentitlementsaboutpayhtml
7 Miscellaneous Pay and Allowances
A Soldier may receive various other allowances depending on his or her job and duty location ie languageproficiencypayaviationcareerincentivepayhealthprofessionalhazardousdutypayand Family separation pay
Family Resource Guide 17
8 Permanent Change of Station (PCS) Travel Settlement (DD 1351-2)
Receiptsunder$75willnotneedtoberetainedforyoursettlementSoldierswillreceiveaflatper diem rate for themselves and their dependents and mileage reimbursement Receipts are only needed if you make a personally procured move (PPM) formerly known as a Do-It-Yourself (DITY)moveorpartialDITYmoveWhenaPPMisfiledensurealldocumentationreceivedfrom transportation and any advance travel pay vouchers are included If all documentation is provided upon in-processing and is correct then your settlement should take no more than four to six weeks and will be paid by electronic funds transfer (EFT) into the same account that your direct deposit is currently being received
DO NOT ASSUME you will receive any of these allowances Allowances change periodically socheckwiththefinanceofficeatthelosinggainingbattaliontodeterminetheexactamountofyourallowancesandentitlementsPleasevisittheDefenseTravelManagementOfficewebsite at wwwdefensetraveldodmil
9 Servicemembers Group life Insurance (SGlI)
SGlI is a program of low cost group life insurance for servicemembers SGlI coverage is available in $50000 increments up to the maximum of $400000 or can be declined altogether but these options must be elected in writing A Soldier is automatically issued the maximum amount of $400000
Spouses and dependent children of active duty servicemembers or members of the national Guard or Ready Reserve are eligible for Family Servicemembersrsquo Group life Insurance (FSGlI) Family coverage is available only to members insured under the SGlI program If you are covered under SGlI you are eligible to insure your spouse regardless of whether your spouse is on active duty retired or is a civilian Maximum spouse coverage is issued automatically but can be declined or reduced in writing by the servicemember FSGlI coverage is available in increments of $10000 and provides up to a maximum of $100000 of insurance coverage for spouses not to exceed the servicemembersrsquo SGlI coverage amount and $10000 for dependent childrenAstheservicememberyouarealwaysthebeneficiaryofFSGLIcoverage
You pay a premium for your spousersquos coverage which increases as your spouse ages Coverage for your child is provided at no cost until the child is 18 unless the child is a full-time student or becomes permanently and totally disabled and incapable of self-support prior to age 18
For more information and premiums visit wwwbenefitsvagovinsurance
10 Blended Retirement System
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service membersrsquo Thrift Savings Plan account The new Blended Retirement System goes into effect on January 1 2018 All members serving as of December 31 2017 are grandfathered under the legacy retirement system No one currently-serving will be automatically switched to the Blended Retirement System Though they are grandfathered under the legacy retirement system Active Component Service members with fewer than 12 years since their Pay Entry Base Date and Reserve Component Service members who have accrued fewer than 4320 retirement points as of December 31 2017 will have the option to opt into the Blended Retirement System The opt-inelection period for the Blended Retirement System begins January 1 2018 and concludes on December 31 2018 All Service members who enter the military on or after January 1 2018 will automatically be enrolled in BRS
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)i
Table of ContentsA - USAREC
II USAREC Mission Vision and Values 1III Recruiting Chain of Command 4
B - HistoryHistory of Army Recruiting 5
Recruiting and Retention School8 D - Relocation
I Pre-Departure Resources 9A Sponsorship Program 9B The Soldier and Family Assistance (SFA) Program Manager 9C Army OneSource 10D Military OneSource 10
Plan My Move 10MilitaryInSTAllATIOnS11
II Pre-Departure PCS Entitlements amp Benefits 11A Monetary Allowance in lieu of Transportation (MAlT) 11B lsquoPlusrsquo Per Diem 11C Dislocation Allowance (DlA) 12D Temporary lodging Expense Allowance (TlE) 12E Advance Pay and Allowances 12
III Pre-Departure Housing Options 12A Military Installation Family Housing 12
C leased Government Housing (lGH) 12IV Pre-Departure ChildSchool Options 14
A Military Childhood Education Coalition (MCEC) 14B SchoolQuestorg14C Military OneSource 14
V Transition Medical and Dental Coverage En Route 15A Emergency Care 15B Urgent Care 15C Prescriptions 15
C - Preparation
I Introduction1
D Army Fee Assistance14
B Homesmil 12
Family Resource Guide ii
VI Arrival and Orientation In-Processing 16A Finances Permanent Change of Station (PCS) Entitlements 16
1 Basic Allowance for Housing (BAH)2 COnUS COlA3 Special Duty Assignment Pay (SDAP) for Recruiters4 Recruiter Expense Allowance (REA)5 Basic Allowance for Subsistence (BAS)6 Base Pay7 Miscellaneous Pay and Allowances8 Permanent Change of Station (PCS) Travel Settlement9 Servicemembers Group life Insurance (SGlI)
Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) 181 DEERS Enrollment and Update
C TRICARE Medical Information 191 TRICARE Prime (TP)2 TRICARE Prime Remote (TPR)3 DebtCollectionAssistanceOfficer(DCAO)
D TRICARE Dental Program (TDP) 22E TRICAREPharmacyBenefits 22
1 Military Treatment Facility Pharmacy Clinics2 Pharmacy network Providers3 TRICARE Pharmacy Home Delivery
F Army Fee Assistance (AFA) Program 23Child Care Resources
E - Recruiting CommandI Connect With Your Community 26
A Family Readiness Groups (FRGs) 26B Army Family Team Building (AFTB) 26
TrainingC The Army Volunteer Corps Program (AVC) 27
12
VolunteerBenefitsVolunteer Management Information System (VMIS)
D Army Family Action Plan (AFAP) 271 USAREC AFAP Forums2 AFAP Participation
2
10 Blended Retirement System
United States Army Recruiting Command (USAREC)iii
A The Soldier and Family Assistance (SFA) Program Manager 29B Exceptional Family Member Program Systems navigation 30C USAREC Military Family life Consultants (MFlCs) and
Personal Financial Counselors (PFCs) 30D Unit Ministry Team (UMT) 31E The Army Suicide Prevention Program (ASPP) 32F Command Psychologist 32G Family Advocacy Program (FAP) 33H Sexual HarassmentAssault Response amp Prevention (SHARP) 34I Army Substance Abuse Program (ASAP) 35J The Brigade Judge Advocate (BJA) 36K Emergency Assistance Contacts37
1 Army Emergency Relief (AER)2 American Red Cross
L Tax Filing Services 371 Volunteer Income Tax Assistance (VITA) Program2 Military OneSource Tax Filing Services
III Military Spouse Employment amp Education 38A Employment 38
1 Employment Eligibility Categories2 Military Spouse Preference (MSP) Program3 Military Spouse Career Resources
a DOD Spouse Education and Career Opportunities (SECO)b Military Spouse Employment Partnership (MSEP)c The Military Spouse Career Advancement Account (MyCAA)
B Education 401 Military Installation Education Centers2 Military OneSource3 Post-911 GI Bill4 March 2 Success
FmdashResources
Helpful Internet Resources 42Chain of Command46
GmdashGlossary of terms 51
USAREC Quick Reference Sheet 41
II Military Support Services 29
Military OneSource48DOD Safe Helpline49EFMP Flyer50
Family Resource Guide 1
I Introduction
The purpose of this United States Army Recruiting Command (USAREC) Family Strong Resource Guide is to provide you with relocation information and familiarize you with the Recruiting Command climate Since a majority of USAREC Soldiers and Families live and work in civilian communities remote from military installations it is important for all to be informed about what to expect in the Recruiting Command and to become familiar with the culture If you have not yet been contacted please feel free to contact your sponsor or gaining unit Sponsorship is an important part of any move If you need assistance please contact your chain of command or the battalion Soldier and Family Assistance (SFA) program manager (Hereafter referred to as an SFA) See page 29 for more information on the SFA program
II USAREC Mission Vision and Values
USAREC Mission Recruit Americarsquos best volunteers to enable the Army to win in a complex world
USAREC Vision A team of proud professionals where all members understand the importance of sustaining the all-volunteer Army for our nation and are empowered and committed to doing their part to accomplish the recruiting mission
Prioritiesbull Foster a positive climate that allows us to accomplish the mission while protecting and caring
for our peoplebull Train and develop a disciplined and effective recruiting forcebull Develop the capabilities and obtain the necessary resources to sustain and enhance recruiting
accomplishment
Enduring Principlesbull Empowered leaders own and accomplish the missionbull Recruiting center leaders are our center of gravity and we will enable their successbull Every person in our organization is a valued member and we will treat them with dignity and
respectbull Every individual bears responsibility and is accountable for the success of the teambull The reputation of our Army and the credibility of our recruiting force is built on trust
reinforced by our Army values
The US Armyrsquos trusted ambassador to the American people mdash exemplifying Army Values and demonstratingtheWarriorEthosalwaysplacingthemissionfirstneveracceptingdefeatneverquitting and never leaving a fallen comrade
AmdashINTRODUCTION
USAREC Values USAREC
United States Army Recruiting Command (USAREC)2
5th Brigade
4C Dallas4D Denver4E Houston4G Kansas City4J Oklahoma City4K San Antonio4P Phoenix
US Army Recruiting Command
Alaska Hawaii Puerto Rico Virgin Islands Germany
OCONUSJapanAmer SamoaSouth KoreaGuamPanama
644
1374
BrigadesBattalions Companies CentersStations
6th Brigade
6F Los Angeles 6H Portland 6I NorCal6J Salt Lake City 6K Southern Cal 6L Seattle6N Cent Cal
5A Chicago 5C Cleveland5D Columbus 5H Indianapolis 5I Great Lakes 5J Milwaukee5K Minneapolis 5N Nashville
3rd Brigade
3A Atlanta3D Columbia3E Jacksonville3G Miami3H Montgomery3J Raleigh3N Tampa3T Baton Rouge
2nd Brigade1st Brigade
1A Albany1B Baltimore1D New England1E Harrisburg1G New York City1K Mid-Atlantic1N Syracuse1O Richmond
Family Resource Guide 3
5th MRBn
9D1 San Antonio9D2 Kansas City9D3 Houston
US Army Medical Recruiting Brigade
9E1 Denver9E2 Los Angeles9E3 Seattle
6th MRBn
9C1 Minneapolis9C2 Chicago9C3 Columbus
3rd MRBn
9B1 Atlanta9B2 Nashville9B3 Orlando
2nd MRBn
9A1 MDW9A2 Boston9A3 NYC9A4 Pittsburgh
1st MRBn
Medical Recruiting Brigade Medical Recruiting Battalions Medical Recruiting CompaniesMedical Recruiting CentersChaplain Branch Chaplain Recruiting Teams
16
81
516
1
9A9C
9E
9B9D
USAREC AMEDD
OCONUS
Japan
Hawaii Amer Samoa
Puerto Rico
S Korea
Virgin Islands
Guam
Germany
Alaska
Recruiting Chain of Command
Center leadereither E6E7
Company Commander
Battalion Commander
Brigade Commander
USAREC Commanding General
Center leadereither E6E7
First Sergeant
Battalion Command Sergeant Major
Brigade Command Sergeant Major
USAREC Command Sergeant Major
Chain of Command
NCO Support Channel
Some ranks may not be representative of every company battalion or brigade
For full definitions see pages 46-47 in Resource SectionIII
Family Resource Guide 5
B- HistoryKnowingourhistoryhelpsdefineusandunderstand the importance of our actions It honors those who came before us recognizing their accomplishments and appreciating their sacrificesUnderstandingourhistoryshapesthe way we view our future and the answers we provide to existing problems
Studying our history prevents us from repeating the problems of the past As George Orwell stated ldquoHe who controls the past controls the futurerdquo
The US Army Recruiting Command traces its history back to 1822 when Maj Gen Jacob J Brown Commanding General of the Army started the General Recruiting Service The firstrecruitingstationscalledldquorendezvousrdquowere opened in new York Baltimore and Philadelphia
Volunteerism has been the backbone of the Army during its history with the draft having been in effect for only about 35 years mainly during times of war and for a period of 20 yearsfollowingtheKoreanConflict
Recruiting was reestablished in August 1945 under the direction of the Army AdjutantGeneralrsquosOfficeIn1962theArmy transferred the recruiting examining induction and processing responsibilities to the United States Continental Army Command In late 1963 the Armyrsquos Deputy Chief of Staff for Personnel appointed a committee to analyze the recruiting process As a result Army Recruiting Command was formed Oct 1 1964 at Fort Monroe Virginia The new command was organized into six Recruiting Districts which mirrored the structure of the six Continental Armies The Recruiting Districts were the equivalent of todayrsquos Recruiting Brigades The Recruiting Districts were organized into Recruiting Main Stations (todayrsquos Recruiting Battalions) and were responsible for the Armed Forces Examining Stations Armed Forces Induction Stations and joint US Army-US Air Force Joint Processing Units within their boundaries
Recruiting Command was yet again transferred in July 1966 this time to the Deputy Chief of Staff for Personnel Department of the Army The command now had the responsibility of recruiting for the Regular Army in the continental United States Alaska Hawaii and Puerto and running the nationwide network of Armed Forces Examining and Entrance Stations
The last draftee entered the Army in December 1972 and in July 1973 USAREC began its mission of recruiting an All-Volunteer Army
Maj Gen Jacob Jennings Brown
Recruiting for the US Army began in 1776 with the raising and training of Continental SoldierstofightintheRevolutionaryWar
Colonial militia laws mdash and state laws after 1776 mdash required able-bodied men to enroll in the militia and undergo military training all without pay Some militiamen volunteered for short terms of service for which they were paid An estimated 175000 men served under arms in some manner during the Revolutionary War
United States Army Recruiting Command (USAREC)6
The headquarters completed a move from Hampton Virginia to Fort Sheridan Illinois The number of recruiting main stations increased from 40 to 64 and captains were introduced into the chain of command to improve the chain of commandrsquos structure
In1974thefivenumberedRecruitingDistrictswere redesignated as Regional Recruiting Commands The Recruiting Main Stations were redesignated as District Recruiting Commands
The examining and entrance function was transferred to the United States Military Entrance Processing Command (MEPCOM) July 1 1976 Since 1979 USARECrsquos mission has included recruiting for the Army Reserve
In October 1983 Recruiting Commandrsquos subordinate unitsrsquo designations were changed one last time The Regional Recruiting Commands were designated as numbered Recruiting Brigades with 1st Brigade at Fort Meade 2d Brigade at Fort Gillem 4th Brigade at Fort Sheridan 5th Brigade at Fort Sam Houston and 6th Brigade at Fort Baker The District Recruiting Commands were redesignated as Recruiting Battalions In 1992 USAREC headquarters was moved to Fort Knox Kentucky from Fort Sheridan
In 1994 3rd Recruiting Brigade was activated and assumed much of the territory assigned to 4th Brigade The program Success 2000 re-engineered the mission reducing 20 recruiting categories to only four simplifying and stabilizing recruitersrsquo monthly contract missions
TheArmyMedicalDepartmentOfficerProcurement Division transferred from the OfficeoftheSurgeonGeneraltoUSARECin1995Eachofthefivebrigadesactivatedan Army medical recruiting detachment The medical missions included the Army nurse Corps Dental Corps Medical Service Corps Veterinary Corps Medical Corps and Specialist Corps for both the Regular Army and Army Reserve In 2005 medical recruiting
detachments were re-designated as medical recruiting battalions
In2005USARECrsquosfiveMedicalRecruitingDetachments were redesignated as Medical Recruiting Battalions and the Special Operations Recruiting Battalion (SORB) was formed consolidating the recruiting of all Army special operations specialties
In 2006 USAREC focused on teaching the force how to think versus what to think with thepublishingofitsfirstRecruitingOperationsDoctrine Targeting the station and company level environments led to adjusting boundaries and locations to better align the recruiting force to support the market
USAREC activated two new brigades in 2007 the Medical Recruiting Brigade and the Special Missions Brigade The Medical Recruiting Brigade designated as Allgoodrsquos Highlanders assumedcontrolofthefivemedicalrecruitingbattalions
In 2008 USAREC deactivated four battalions while creating the Fresno Battalion in California leaving USAREC at 38 battalions In 2009 the 2nd Recruiting Brigade moved from Fort Gillem Georgia to Redstone Arsenal Alabama The Special Missions Brigade was deactivated and the Medical Recruiting Brigade assumed operational command of the SORB
The US Army Accessions Command (USAAC) USARECrsquos higher headquarters moved from Fort Monroe Virginia to Fort Knox in 2010 USAAC was deactivated in January 2012 and USAREC was reorganized under the US Army Training and Doctrine Command
In October 2012 the SORB was realigned as a separate battalion and the Army Marketing and Research Group (AMRG) headquartered in Alexandria Virginia assumed oversight for all accessions-based marketing advertising and market research
By the end of 2012 the Small Unit Recruiting concept was implemented command-wide requiring recruiting teams to act in concert to accomplish the mission One Mission One Team One Fight
In March 2014 the decision was made to relocate the Recruiting and Retention School (RRS) to Fort Knox Kentucky from Fort Jackson South Carolina where it has been since 1995
The new RRS campus with its state of the art digital classrooms enables students to stay in temporary post student housing within walking distancetothediningfacilityandfitnesscenters
The mission of the RRS is to train and educate military and civilian leaders and develop complementary concepts doctrine organization material and training across the spectrum of recruiting and retention to enable AmericarsquosArmedForcestofightandwinthenationrsquos wars
Family Resource Guide 7
Information for Families prior to attending the Army Recruiter Course and what the Soldier and Family can expect
After assignment as a recruiter the Soldier will attend the Army Recruiter Course (ARC) at the Recruiting and Retention School (RRS) Fort Knox KY The Solider will attend the ARC in a TDY status The Soldierrsquos Family is not authorized to attend ARC with the Soldier and will remain at their assigned duty station or chosen place to live until after the Soldier graduates from ARC and receives permanent change of station (PCS) orders
If enrolled in EFMP Soldiers must ensure that the EFMP packet is updated prior to attending the ARC Soldiers with a temporary profile should request a deferment of course date otherwise the Soldier will be sent home if they arrive on a temporary profile
The ARC is a 6-week long course During the course Soldiers will be given their assignments Soldiers will be given battalion assignments during the second week of the ARC and recruiting center assignments during the fourth week of the ARC PCS orders will prepared upon graduation
Families are invited to attend the ARC graduation The cost to attend the graduation is not reimbursable and must be paid by the Family Because PCS orders wonrsquot be prepared until after graduation the Family may have to return to their previous duty station to conduct the PCS move to the Soldierrsquos USAREC assignment
C- PREPARATION
Family Resource Guide 8
Family Resource Guide 9
I Pre-Departure ResourcesMoving is never easy whether it is across town or to another continent We have compiled information on many of the subjects important to USAREC Soldiers and Families making a Permanent Change of Station (PCS) move This is general information meaning it should apply toalmostallmovesmdashnotjustmovestoorfromanyspecificareaKeepinmindthatlocallawsrules etc may change some of this information ALWAYS ASKthelocalofficesyoursponsorthebattalionS-1orSFAforinformationspecifictoyourPCS
A Sponsorship ProgramAll transferring servicemembers are entitled to an appointed sponsor at their new command The goal of the Total Army Sponsorship Program is to ease the transition of Soldiers Department of Army Civilians and their Families to their new working and living environment Having a sponsor helps reduce the anxiety associated with any PCS move and expedite the ability to transition to the new assignment
After you receive your assignment you should receive notification of a sponsor being assigned to you This email will include the name and contact information for your sponsor who will contact you within seven days The assigned sponsor will provide a welcome packet and current information about USAREC and the surrounding community
If you do not hear from your assigned sponsor within seven days and you desire a sponsor please contact your battalion S-1 or SFA
B The Soldier and Family Assistance (SFA) Program Manager
The SFA holds a unique position only found within USAREC Heshe is a civilian employee who provides information and resources that support Soldier and Family well-being mobility and economic readiness Think of the SFA as the director of an installationrsquos Army Community Service(ACS)officeTheSFAplansdirectscoordinatestrainsevaluatesandorganizesthefollowing programs
bullbullbullbullbullbullbull Family Program VolunteersVolunteer Recognition
InformationReferral and Follow-upRelocationFinancial Assistance PlanningTRICAREBeneficiaryCounselingandAssistanceCoordinator(BCAC) Volunteer Management Information System (VMIS)
bullbullbullbull
Army Family Action Plan (AFAP)Army Family Team Building (AFTB) Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP)Family Member Employment Assistance Family Program Funds Management
D- RELOCATION
Interactive Customer Evaluation (ICE)- You can provide feedback about the services provided to you by a Soldier and Family Assistance Program Manager by visiting our ICE site Click image to the right to open link
United States Army Recruiting Command (USAREC)10
A USAREC Family Program Video that provides a quick overview of USAREC Quality of life (QOl) Click image to the left to open the video
For additional information and resources please visit the HQ USAREC Soldier and Family Assistance Branch (SFAB) Click image above to open the USAREC SFAB website
US Army Recruiting Command Soldier and Family Assistance Branch Click image to
the right to like us on Facebook
Refer to page 38 for more information about SFAs and the list of battalion SFA phone numbers
C Army OneSourceHealthy Families make strong Soldiers Strong Soldiers make a successful Army Thatrsquos what Army OneSource is all about Army OneSource enhances unit readiness by providing Soldiers and their Families with information and resources to meet their needs 247 mdash regardless of location mdash promoting resiliency and stability Visit wwwmyarmyonesourcecom or call (877) 811-ARMY
D Military OneSourceContact Military OneSource for a free packet of information about your new community The packet contains information about the community housing schools jobs cost of living climate etc to help make the transition smoother Plan My Move MilitaryInSTAllATIOnS and Military Youth on the Move are three of the many helpful programs available through Military OneSource
Plan My MovePlanMyMoveisanonlinemovingtoolthatsimplifiesthemovingprocessbreakingitdownintoclearmanageablestepsforbothexperiencedandfirsttimemoversPlanMyMoveprovidesyouwithcomprehensivemovinginformationdetailsaboutbenefitsandallowancesarelocationbudget planner and links to MilitaryInSTAllATIOnS and Military OneSource
Handy To-Do lists and ChecklistsChoose your departure and destination locations as well as a departure date to create the printable calendar to-do lists and checklists to help you stay organizedVisit httpplanmymovemilitaryonesourcemil Customizable Calendar
Visit wwwmilitaryonesourcemilmoving or call (800) 342-9647
Family Resource Guide 11
Use the Plan My Move planning calendar to organize your move Select your departure datedeparture location and your destination to easily customize the calendar to meet yourspecific needs
bullbull
Accessgeneralandinstallation-specificinformationAdd modify and remove tasksList key departure and arrival activitiesModify the time frame for your move ranging from one month to two yearsbull
MilitaryINSTALLATIONSOnMilitaryINSTALLATIONSyoucanselectanylocationandfindvaluableinformationonmany topics such as housing relocation assistance child care household goods education and health care It offers a searchable directory of installation and state programs and services - for easy access tophonefaxnumbersemailaddresseswebsitesandmapsUseittofindaspecificprogramortocreate a list of programs available within a certain distance of your ZIP code
bullRead numerous articles about your installation
bullView photos weather information and maps
bull
Download and print complete or custom installation bookletsbull
Research community information and cost of living comparisonsbull
View a State Resource Directory and all installations in a state
II Pre-Departure Permanent Change of Station (PCS) Entitlements and Other Benefits
Military personnel are entitled to reimbursement for costs incurred as a result of a PCS move These are the various allowances and entitlements associated with most Continental United States (COnUS) PCS moves Visit wwwdfasmilpcstravel for the most current information on the below entitlements
A Monetary Allowance in Lieu of Transportation (MALT)
There is an allowance for military members who drive their own vehicle to a new duty station MALTispaidonapermilebasisfortheofficialdistanceofeachportionofthetravel
B lsquoPlusrsquo (Per Diem) Allowances
There are two types of lsquoPlusrsquo per diems paid during a PCS move to assist Families with paying for lodging and meals MAlT-Plus is authorized to servicemembers traveling in their personal vehicle While MAlT is paid on a per mile basis the lsquoPlusrsquo (per diem) portion is paid on a whole day calendar basis for the allowable travel time lodgings-Plus is used to pay for lodging costs associated with a PCS move This per diem may be paid for any necessary overnight delay or processing time at a transportation terminal or personnel processing center related to a PCS move Lodgings-Plus and MALT-Plus cannot both be paid on the same day
bull
United States Army Recruiting Command (USAREC)12
C Dislocation Allowance (DLA)
DlA is a partial reimbursement for certain expenses associated with relocating a household such as deposits and other set-up costs If the military member is not moving dependents and is assigned to government quarters at the new assignment DlA is not authorized
D Temporary Lodging Expense Allowance (TLETLA)
Authorized allowance to help defray the cost of meals and temporary lodging expenses incurred during the PCS relocation
E Advance Pay and Allowances
Servicemembers may request up to three months advance pay up to 60 days prior to moving Extremecautionshouldbeutilizedifyoutakeadvantageofthisbenefitasitmustberepaid
III Pre-Departure Housing Options
A Military Installation Family Housing
Military Installation Family Housing opportunities may be available at your new assignment It does not have to be an Army post it could be another military installation You may request informationabouthousingoptionsatyournewdutystationfromthehousingofficeatyourcurrent duty station
1 Application for Family Housing
To apply for housing on an installation you will need a completed DD Form 1746 (Application for Assignment to Housing) one copy of your orders your most recent leave and earnings statement (lES) a copy of your DD Form 1172 (DEERS Enrollment) a copy of your DA 31 (leave form) a copy of your ERBORB and if applicable a special needs statement for an ADA accessiblehomeandoradoctorrsquosstatementconfirmingpregnancyContacttheappropriatehousingofficedirectlyformorespecificinformationincludingfaxoremailsubmissionguidelines Please note that application processes may vary from one military installation to another Yoursponsorcangiveyouthecontactinformationfortheappropriatehousingoffice
HOMESmil is a DoD website designed to connect service members and their Families with community housing rental listings located near US military bases Create an account or login to begin searching for homes near your current or future installation HOMESmil offers a database of available rental listings as well as contact information for your current or prospective housing office
TofindouthowmuchyourBasicAllowanceforHousing(BAH)willbeinyournewareavisit wwwdefensetraveldodmilsitebahcfm
C Leased Government Housing (LGH)
USAREC personnel and their families may be assigned to a location where the Basic Allowance for Housing (BAH) does not support the local housing cost and military housing is not available within a reasonable commuting distance from their duty station To improve the quality of life for USAREC families in these areas and to prevent them from incurring excessive out-of-pocket (OOP) expenses the Command in conjunction with the US Army Corps of Engineers (USACE) established the Leased Government Housing Program (LGHP)
B HOMESmil
Family Resource Guide 13
Under the LGHP the USACE will try to procure leased housing in these areas on the service memberrsquos behalf If qualified the service member will forfeit their BAH allowances and the LGHP will pay the rent and utilities of the leased dwelling Below are a few program policies For a full explanation of the program please contact the USAREC LGHP office
1 The program is open to all service members assigned to USAREC whether Active Duty (RA) or ActiveReserve (AR) regardless of rank or military occupational skill (MOS) Single Soldiers require a waiver toparticipate
2
3
All eligible personnel must be receiving BAH ldquowith dependent raterdquo and dependentsmust reside with Soldier In cases of joint custody service member must have thecustody at least 180 days per year Service memberrsquos are not eligible to apply for theLGHP if there is an active military installation with housing within a 50-mile radius orwhen a commute time is under 1 hour from the service members duty stationregardless of the length of the waiting listSoldiers are required to have at least 12 months remaining at their current dutystation at the time of the estimated lease start date
4 Average application processing time is 33 days5 Dwellings must be decent safe and sanitary and located in low crime
neighborhoods School rating is not a factor6 Pets are authorized (2 dogs or 2 cats or 1 dog and 1 cat) please contact
the LGHP office for more details and the list of restricted animal breeds7 Bedroom entitlements are based on number and age of dependents
bull Dependent parent ndash private bedroom
f
bull Children of opposite gender (5 yrs and under) ndash share bedroom (Maximum 2 per bedroom)
bull Children 10 or older ndash private bedroombull Service member and spouse ndash share bedroom
bull Children with same gender (9 yrs and under) ndash share bedroom (Maximum 2 per bedroom)bull Dependents 18-22 years old ndash private bedroom (Proof of school or college enrollment
require)bull Dependent 23 years and older ndash not authorizedbull Newborn ndash Private share (Contact USAREC LGHP office for details)
8 USACE will provide a list of at least three (3) acceptable dwellings Service member isresponsible to identify safe neighborhoods inspect the dwelling and select a dwelling fromthe list
9 If service member declines suitable dwellings service member is responsible for finding theirown dwelling and cannot re-apply for the program until the receipt of new PCS orders
10 To apply service member must complete and submit the following forms and documents to theLGHP e-mail address
a USAREC form 700-56 (Application)b USAREC form 700-57 (Statement of Understandingc Latest LESd Orderse DEERS verification for all dependtnts
Other (ie-EFMP)
United States Army Recruiting Command (USAREC)14
IV Pre-Departure ChildSchool Options
If you have school-aged children your childrsquos educational options may be one of the deciding factors in determining where you will live You will have public private or home-schooling options from which to choose Below are resources to help you make an informed decision
A Military Childhood Education Coalition (MCEC)The work of the Military Child Education Coalition (MCEC) is focused on ensuring quality educational opportunities for all military children affected by mobility family separation andtransitionA501(c)(3)non-profitworld-wideorganizationtheMCECperformsresearchdevelops resources conducts professional institutes and conferences and develops and publishes resources for all military families The MCEC serves as a model of positive leadership and advocacy for ensuring inclusive quality educational opportunities for all military children For more information about the MCEC visit wwwmilitarychildorg or call (254) 953-1923
B SchoolQuestorgSchoolQuest is an educational resource tool designed for military students their Families and the professionals who support them The primary audience includes military students and their parents seeking information about schools college and workplace readiness transition etc It is meant to facilitate the search for new schools and centralize resources But itrsquos more than just a searchsiteASchoolQuestProfileisalsoasecurestoragesiteforstudentsrsquoeducationalextra-curricularawardvolunteerandworkinformationItisasafecentralizedvirtualldquofiledrawerrdquowhereastudent(orparent)cankeeptrackofallthedetailsthataresodifficulttoorganizeSchoolQuest also offers a compilation of resources in one location for all 50 states DODEA and Washington DC It provides information about state school requirements and resources by each individualstateoryoucanidentifyaspecificresourceareathatyouwishtoresearchinoneormore states Visit httpswwwschoolquestorg for more information
C Military OneSourceMilitary OneSource provides tools and resources that allow Soldiers and family members to research an arearsquos educational opportunities In addition to searching for schools and tutors you can also learn about opportunities to get involved in your childrsquos educational activities Military OneSource offers information about the standardized testing requirements in the community to which you will PCS and tools to help children prepare Visit wwwmilitaryonesourcecom or call (800) 342-9647 for more information
D Army Fee Assistance Program information can be found on page 28
11 For more information contact
USAREC Housing Office(502) 624-3103Email usarmyknoxusareclisthq-g4-housing-officemailmilVisit wwwusarecarmymilfhpFind us on the USAREC facebook page httpswwwfacebookcom1USAREC
Family Resource Guide 15
Your TRICARE coverage is completely portable meaning it moves with you You are covered worldwide mdash both in transit to your new duty location and once you arrive Depending on where you PCS you may use a different TRICARE health plan option
For additional information visit the TRICARE website at httpwwwtricaremil
A Emergency Care
If you need emergency care while en route to your new duty station call 911 or go to the nearest emergencyroomTRICAREdefinesemergencycareasmedicalservicesprovidedforasuddenor unexpected medical or psychiatric condition or the sudden worsening of a chronic (ongoing) condition that is threatening to life limb or sight and needs immediate medical treatment or which has painful symptoms that need immediate relief to stop suffering If you are traveling near a military treatment facility (MTF) you should go to the MTF or military dental treatment facility for emergency services If you are hospitalized in a civilian facility for more than 24 hours contact your TRICARE region POC
B Urgent Care
While traveling in the United States Soldiers and their Families have access to Urgent Care facilities For a location near you or more information call Tricare at (800)TRICARE (8742273) Option 1
C Prescriptions
Youshouldhaveallyourprescriptionsfilledbeforeyouleavebutifyouneedaprescriptionfilledwhile you are traveling in the United States you have several options
bull IfnearamilitarytreatmentfacilityfilltheprescriptionattheMTFpharmacybull Find the closest TRICARE network pharmacy Call (877) 363-1303 or visit
wwwtricaremilbull If a network pharmacy is not available you can visit a non-network pharmacyYoumayhavetopayupfrontformedicationandfileaclaimwithExpressScripts Inc for reimbursement Call (877) 363-1303 or go to wwwtricaremil formore information
bull The mail-order option is not recommended for a prescription you need rightaway but if you will be traveling for a long time you can arrange for anyregularprescriptionstobefilledviathemail-orderpharmacybycallingyourprimary care manager or (877) 363-1303
For more information about Tricare please see pages Pages 26-27
V Transition Medical and Dental Coverage En Route
TRICARE is regionally managed healthcare program for active duty and retired members of the uniformed services their families and survivors TRICARE brings together the resources of the Army Navy and AirForce and suppliments them with networks of civilian healthcare progessionals to provide better access and high quality service while maintaining the capability to support military opperations
United States Army Recruiting Command (USAREC)16
VI Arrival and Orientation In-Processing
A Finance Permanent Change of Station (PCS) Entitlements
Finance in-processing will be done at the same time as personnel in-processing It is very important that all documents be brought with you to receive all pay entitlements as quickly as possible The following is a list of entitlements you may receive learn more about PCS entitlements forms and settlement processing online at wwwdfasmilpcstravelhtm
1 Basic Allowance for Housing (BAH)
Compensation is provided to military members to adjust for housing cost in local civilian markets Rates vary by pay grade dependency status and geographic location There are ldquowithrdquo and ldquowithout dependentrdquo rates BAH is intended to cover both rent and utilities
2 COnUS COlA
Continental United States cost-of-living allowance is available to military members in high cost areas as a means to provide compensation for variations in non-housing costs There are ldquowithrdquo and ldquowithout dependentrdquo rates
3 Special Duty Assignment Pay (SDAP) for recruiters
Enlisted active duty servicemembers on recruiting duty may be paid SDAP
bull SD-6 Field recruiters (Active amp Reserve recruiting for enlisted medical specialforcesandwarrantofficers)stationcenterleaderscompany1SGsCSMSGMsassigned to battalions guidance counselors and recruiter trainers
bull SD-5 Battalion operations nCOsbull SD-4 79R assigned to brigade and USAREC HQ Recruiting amp Retention
School instructors and HQDA level 79R staff
4 Recruiter Expense Allowance (REA)
This allowance enables recruiters to pay document fees provide lunch for Future Soldiers etc For a list of reimbursable expenses and how to apply for reimbursement see USAREC Regulation 37-17
5 Basic Allowance for Subsistence (BAS)
Basic Allowance for Subsistence (BAS) is meant to offset the cost of the Soldierrsquos meals but it is not intended to cover the cost of meals for family members
6 Base Pay
Pay charts can be found at wwwdfasmil For a guide to help you understand your sponsorrsquos leave and earnings statement visit wwwdfasmilmilitarymemberspayentitlementsaboutpayhtml
7 Miscellaneous Pay and Allowances
A Soldier may receive various other allowances depending on his or her job and duty location ie languageproficiencypayaviationcareerincentivepayhealthprofessionalhazardousdutypayand Family separation pay
Family Resource Guide 17
8 Permanent Change of Station (PCS) Travel Settlement (DD 1351-2)
Receiptsunder$75willnotneedtoberetainedforyoursettlementSoldierswillreceiveaflatper diem rate for themselves and their dependents and mileage reimbursement Receipts are only needed if you make a personally procured move (PPM) formerly known as a Do-It-Yourself (DITY)moveorpartialDITYmoveWhenaPPMisfiledensurealldocumentationreceivedfrom transportation and any advance travel pay vouchers are included If all documentation is provided upon in-processing and is correct then your settlement should take no more than four to six weeks and will be paid by electronic funds transfer (EFT) into the same account that your direct deposit is currently being received
DO NOT ASSUME you will receive any of these allowances Allowances change periodically socheckwiththefinanceofficeatthelosinggainingbattaliontodeterminetheexactamountofyourallowancesandentitlementsPleasevisittheDefenseTravelManagementOfficewebsite at wwwdefensetraveldodmil
9 Servicemembers Group life Insurance (SGlI)
SGlI is a program of low cost group life insurance for servicemembers SGlI coverage is available in $50000 increments up to the maximum of $400000 or can be declined altogether but these options must be elected in writing A Soldier is automatically issued the maximum amount of $400000
Spouses and dependent children of active duty servicemembers or members of the national Guard or Ready Reserve are eligible for Family Servicemembersrsquo Group life Insurance (FSGlI) Family coverage is available only to members insured under the SGlI program If you are covered under SGlI you are eligible to insure your spouse regardless of whether your spouse is on active duty retired or is a civilian Maximum spouse coverage is issued automatically but can be declined or reduced in writing by the servicemember FSGlI coverage is available in increments of $10000 and provides up to a maximum of $100000 of insurance coverage for spouses not to exceed the servicemembersrsquo SGlI coverage amount and $10000 for dependent childrenAstheservicememberyouarealwaysthebeneficiaryofFSGLIcoverage
You pay a premium for your spousersquos coverage which increases as your spouse ages Coverage for your child is provided at no cost until the child is 18 unless the child is a full-time student or becomes permanently and totally disabled and incapable of self-support prior to age 18
For more information and premiums visit wwwbenefitsvagovinsurance
10 Blended Retirement System
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service membersrsquo Thrift Savings Plan account The new Blended Retirement System goes into effect on January 1 2018 All members serving as of December 31 2017 are grandfathered under the legacy retirement system No one currently-serving will be automatically switched to the Blended Retirement System Though they are grandfathered under the legacy retirement system Active Component Service members with fewer than 12 years since their Pay Entry Base Date and Reserve Component Service members who have accrued fewer than 4320 retirement points as of December 31 2017 will have the option to opt into the Blended Retirement System The opt-inelection period for the Blended Retirement System begins January 1 2018 and concludes on December 31 2018 All Service members who enter the military on or after January 1 2018 will automatically be enrolled in BRS
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide ii
VI Arrival and Orientation In-Processing 16A Finances Permanent Change of Station (PCS) Entitlements 16
1 Basic Allowance for Housing (BAH)2 COnUS COlA3 Special Duty Assignment Pay (SDAP) for Recruiters4 Recruiter Expense Allowance (REA)5 Basic Allowance for Subsistence (BAS)6 Base Pay7 Miscellaneous Pay and Allowances8 Permanent Change of Station (PCS) Travel Settlement9 Servicemembers Group life Insurance (SGlI)
Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) 181 DEERS Enrollment and Update
C TRICARE Medical Information 191 TRICARE Prime (TP)2 TRICARE Prime Remote (TPR)3 DebtCollectionAssistanceOfficer(DCAO)
D TRICARE Dental Program (TDP) 22E TRICAREPharmacyBenefits 22
1 Military Treatment Facility Pharmacy Clinics2 Pharmacy network Providers3 TRICARE Pharmacy Home Delivery
F Army Fee Assistance (AFA) Program 23Child Care Resources
E - Recruiting CommandI Connect With Your Community 26
A Family Readiness Groups (FRGs) 26B Army Family Team Building (AFTB) 26
TrainingC The Army Volunteer Corps Program (AVC) 27
12
VolunteerBenefitsVolunteer Management Information System (VMIS)
D Army Family Action Plan (AFAP) 271 USAREC AFAP Forums2 AFAP Participation
2
10 Blended Retirement System
United States Army Recruiting Command (USAREC)iii
A The Soldier and Family Assistance (SFA) Program Manager 29B Exceptional Family Member Program Systems navigation 30C USAREC Military Family life Consultants (MFlCs) and
Personal Financial Counselors (PFCs) 30D Unit Ministry Team (UMT) 31E The Army Suicide Prevention Program (ASPP) 32F Command Psychologist 32G Family Advocacy Program (FAP) 33H Sexual HarassmentAssault Response amp Prevention (SHARP) 34I Army Substance Abuse Program (ASAP) 35J The Brigade Judge Advocate (BJA) 36K Emergency Assistance Contacts37
1 Army Emergency Relief (AER)2 American Red Cross
L Tax Filing Services 371 Volunteer Income Tax Assistance (VITA) Program2 Military OneSource Tax Filing Services
III Military Spouse Employment amp Education 38A Employment 38
1 Employment Eligibility Categories2 Military Spouse Preference (MSP) Program3 Military Spouse Career Resources
a DOD Spouse Education and Career Opportunities (SECO)b Military Spouse Employment Partnership (MSEP)c The Military Spouse Career Advancement Account (MyCAA)
B Education 401 Military Installation Education Centers2 Military OneSource3 Post-911 GI Bill4 March 2 Success
FmdashResources
Helpful Internet Resources 42Chain of Command46
GmdashGlossary of terms 51
USAREC Quick Reference Sheet 41
II Military Support Services 29
Military OneSource48DOD Safe Helpline49EFMP Flyer50
Family Resource Guide 1
I Introduction
The purpose of this United States Army Recruiting Command (USAREC) Family Strong Resource Guide is to provide you with relocation information and familiarize you with the Recruiting Command climate Since a majority of USAREC Soldiers and Families live and work in civilian communities remote from military installations it is important for all to be informed about what to expect in the Recruiting Command and to become familiar with the culture If you have not yet been contacted please feel free to contact your sponsor or gaining unit Sponsorship is an important part of any move If you need assistance please contact your chain of command or the battalion Soldier and Family Assistance (SFA) program manager (Hereafter referred to as an SFA) See page 29 for more information on the SFA program
II USAREC Mission Vision and Values
USAREC Mission Recruit Americarsquos best volunteers to enable the Army to win in a complex world
USAREC Vision A team of proud professionals where all members understand the importance of sustaining the all-volunteer Army for our nation and are empowered and committed to doing their part to accomplish the recruiting mission
Prioritiesbull Foster a positive climate that allows us to accomplish the mission while protecting and caring
for our peoplebull Train and develop a disciplined and effective recruiting forcebull Develop the capabilities and obtain the necessary resources to sustain and enhance recruiting
accomplishment
Enduring Principlesbull Empowered leaders own and accomplish the missionbull Recruiting center leaders are our center of gravity and we will enable their successbull Every person in our organization is a valued member and we will treat them with dignity and
respectbull Every individual bears responsibility and is accountable for the success of the teambull The reputation of our Army and the credibility of our recruiting force is built on trust
reinforced by our Army values
The US Armyrsquos trusted ambassador to the American people mdash exemplifying Army Values and demonstratingtheWarriorEthosalwaysplacingthemissionfirstneveracceptingdefeatneverquitting and never leaving a fallen comrade
AmdashINTRODUCTION
USAREC Values USAREC
United States Army Recruiting Command (USAREC)2
5th Brigade
4C Dallas4D Denver4E Houston4G Kansas City4J Oklahoma City4K San Antonio4P Phoenix
US Army Recruiting Command
Alaska Hawaii Puerto Rico Virgin Islands Germany
OCONUSJapanAmer SamoaSouth KoreaGuamPanama
644
1374
BrigadesBattalions Companies CentersStations
6th Brigade
6F Los Angeles 6H Portland 6I NorCal6J Salt Lake City 6K Southern Cal 6L Seattle6N Cent Cal
5A Chicago 5C Cleveland5D Columbus 5H Indianapolis 5I Great Lakes 5J Milwaukee5K Minneapolis 5N Nashville
3rd Brigade
3A Atlanta3D Columbia3E Jacksonville3G Miami3H Montgomery3J Raleigh3N Tampa3T Baton Rouge
2nd Brigade1st Brigade
1A Albany1B Baltimore1D New England1E Harrisburg1G New York City1K Mid-Atlantic1N Syracuse1O Richmond
Family Resource Guide 3
5th MRBn
9D1 San Antonio9D2 Kansas City9D3 Houston
US Army Medical Recruiting Brigade
9E1 Denver9E2 Los Angeles9E3 Seattle
6th MRBn
9C1 Minneapolis9C2 Chicago9C3 Columbus
3rd MRBn
9B1 Atlanta9B2 Nashville9B3 Orlando
2nd MRBn
9A1 MDW9A2 Boston9A3 NYC9A4 Pittsburgh
1st MRBn
Medical Recruiting Brigade Medical Recruiting Battalions Medical Recruiting CompaniesMedical Recruiting CentersChaplain Branch Chaplain Recruiting Teams
16
81
516
1
9A9C
9E
9B9D
USAREC AMEDD
OCONUS
Japan
Hawaii Amer Samoa
Puerto Rico
S Korea
Virgin Islands
Guam
Germany
Alaska
Recruiting Chain of Command
Center leadereither E6E7
Company Commander
Battalion Commander
Brigade Commander
USAREC Commanding General
Center leadereither E6E7
First Sergeant
Battalion Command Sergeant Major
Brigade Command Sergeant Major
USAREC Command Sergeant Major
Chain of Command
NCO Support Channel
Some ranks may not be representative of every company battalion or brigade
For full definitions see pages 46-47 in Resource SectionIII
Family Resource Guide 5
B- HistoryKnowingourhistoryhelpsdefineusandunderstand the importance of our actions It honors those who came before us recognizing their accomplishments and appreciating their sacrificesUnderstandingourhistoryshapesthe way we view our future and the answers we provide to existing problems
Studying our history prevents us from repeating the problems of the past As George Orwell stated ldquoHe who controls the past controls the futurerdquo
The US Army Recruiting Command traces its history back to 1822 when Maj Gen Jacob J Brown Commanding General of the Army started the General Recruiting Service The firstrecruitingstationscalledldquorendezvousrdquowere opened in new York Baltimore and Philadelphia
Volunteerism has been the backbone of the Army during its history with the draft having been in effect for only about 35 years mainly during times of war and for a period of 20 yearsfollowingtheKoreanConflict
Recruiting was reestablished in August 1945 under the direction of the Army AdjutantGeneralrsquosOfficeIn1962theArmy transferred the recruiting examining induction and processing responsibilities to the United States Continental Army Command In late 1963 the Armyrsquos Deputy Chief of Staff for Personnel appointed a committee to analyze the recruiting process As a result Army Recruiting Command was formed Oct 1 1964 at Fort Monroe Virginia The new command was organized into six Recruiting Districts which mirrored the structure of the six Continental Armies The Recruiting Districts were the equivalent of todayrsquos Recruiting Brigades The Recruiting Districts were organized into Recruiting Main Stations (todayrsquos Recruiting Battalions) and were responsible for the Armed Forces Examining Stations Armed Forces Induction Stations and joint US Army-US Air Force Joint Processing Units within their boundaries
Recruiting Command was yet again transferred in July 1966 this time to the Deputy Chief of Staff for Personnel Department of the Army The command now had the responsibility of recruiting for the Regular Army in the continental United States Alaska Hawaii and Puerto and running the nationwide network of Armed Forces Examining and Entrance Stations
The last draftee entered the Army in December 1972 and in July 1973 USAREC began its mission of recruiting an All-Volunteer Army
Maj Gen Jacob Jennings Brown
Recruiting for the US Army began in 1776 with the raising and training of Continental SoldierstofightintheRevolutionaryWar
Colonial militia laws mdash and state laws after 1776 mdash required able-bodied men to enroll in the militia and undergo military training all without pay Some militiamen volunteered for short terms of service for which they were paid An estimated 175000 men served under arms in some manner during the Revolutionary War
United States Army Recruiting Command (USAREC)6
The headquarters completed a move from Hampton Virginia to Fort Sheridan Illinois The number of recruiting main stations increased from 40 to 64 and captains were introduced into the chain of command to improve the chain of commandrsquos structure
In1974thefivenumberedRecruitingDistrictswere redesignated as Regional Recruiting Commands The Recruiting Main Stations were redesignated as District Recruiting Commands
The examining and entrance function was transferred to the United States Military Entrance Processing Command (MEPCOM) July 1 1976 Since 1979 USARECrsquos mission has included recruiting for the Army Reserve
In October 1983 Recruiting Commandrsquos subordinate unitsrsquo designations were changed one last time The Regional Recruiting Commands were designated as numbered Recruiting Brigades with 1st Brigade at Fort Meade 2d Brigade at Fort Gillem 4th Brigade at Fort Sheridan 5th Brigade at Fort Sam Houston and 6th Brigade at Fort Baker The District Recruiting Commands were redesignated as Recruiting Battalions In 1992 USAREC headquarters was moved to Fort Knox Kentucky from Fort Sheridan
In 1994 3rd Recruiting Brigade was activated and assumed much of the territory assigned to 4th Brigade The program Success 2000 re-engineered the mission reducing 20 recruiting categories to only four simplifying and stabilizing recruitersrsquo monthly contract missions
TheArmyMedicalDepartmentOfficerProcurement Division transferred from the OfficeoftheSurgeonGeneraltoUSARECin1995Eachofthefivebrigadesactivatedan Army medical recruiting detachment The medical missions included the Army nurse Corps Dental Corps Medical Service Corps Veterinary Corps Medical Corps and Specialist Corps for both the Regular Army and Army Reserve In 2005 medical recruiting
detachments were re-designated as medical recruiting battalions
In2005USARECrsquosfiveMedicalRecruitingDetachments were redesignated as Medical Recruiting Battalions and the Special Operations Recruiting Battalion (SORB) was formed consolidating the recruiting of all Army special operations specialties
In 2006 USAREC focused on teaching the force how to think versus what to think with thepublishingofitsfirstRecruitingOperationsDoctrine Targeting the station and company level environments led to adjusting boundaries and locations to better align the recruiting force to support the market
USAREC activated two new brigades in 2007 the Medical Recruiting Brigade and the Special Missions Brigade The Medical Recruiting Brigade designated as Allgoodrsquos Highlanders assumedcontrolofthefivemedicalrecruitingbattalions
In 2008 USAREC deactivated four battalions while creating the Fresno Battalion in California leaving USAREC at 38 battalions In 2009 the 2nd Recruiting Brigade moved from Fort Gillem Georgia to Redstone Arsenal Alabama The Special Missions Brigade was deactivated and the Medical Recruiting Brigade assumed operational command of the SORB
The US Army Accessions Command (USAAC) USARECrsquos higher headquarters moved from Fort Monroe Virginia to Fort Knox in 2010 USAAC was deactivated in January 2012 and USAREC was reorganized under the US Army Training and Doctrine Command
In October 2012 the SORB was realigned as a separate battalion and the Army Marketing and Research Group (AMRG) headquartered in Alexandria Virginia assumed oversight for all accessions-based marketing advertising and market research
By the end of 2012 the Small Unit Recruiting concept was implemented command-wide requiring recruiting teams to act in concert to accomplish the mission One Mission One Team One Fight
In March 2014 the decision was made to relocate the Recruiting and Retention School (RRS) to Fort Knox Kentucky from Fort Jackson South Carolina where it has been since 1995
The new RRS campus with its state of the art digital classrooms enables students to stay in temporary post student housing within walking distancetothediningfacilityandfitnesscenters
The mission of the RRS is to train and educate military and civilian leaders and develop complementary concepts doctrine organization material and training across the spectrum of recruiting and retention to enable AmericarsquosArmedForcestofightandwinthenationrsquos wars
Family Resource Guide 7
Information for Families prior to attending the Army Recruiter Course and what the Soldier and Family can expect
After assignment as a recruiter the Soldier will attend the Army Recruiter Course (ARC) at the Recruiting and Retention School (RRS) Fort Knox KY The Solider will attend the ARC in a TDY status The Soldierrsquos Family is not authorized to attend ARC with the Soldier and will remain at their assigned duty station or chosen place to live until after the Soldier graduates from ARC and receives permanent change of station (PCS) orders
If enrolled in EFMP Soldiers must ensure that the EFMP packet is updated prior to attending the ARC Soldiers with a temporary profile should request a deferment of course date otherwise the Soldier will be sent home if they arrive on a temporary profile
The ARC is a 6-week long course During the course Soldiers will be given their assignments Soldiers will be given battalion assignments during the second week of the ARC and recruiting center assignments during the fourth week of the ARC PCS orders will prepared upon graduation
Families are invited to attend the ARC graduation The cost to attend the graduation is not reimbursable and must be paid by the Family Because PCS orders wonrsquot be prepared until after graduation the Family may have to return to their previous duty station to conduct the PCS move to the Soldierrsquos USAREC assignment
C- PREPARATION
Family Resource Guide 8
Family Resource Guide 9
I Pre-Departure ResourcesMoving is never easy whether it is across town or to another continent We have compiled information on many of the subjects important to USAREC Soldiers and Families making a Permanent Change of Station (PCS) move This is general information meaning it should apply toalmostallmovesmdashnotjustmovestoorfromanyspecificareaKeepinmindthatlocallawsrules etc may change some of this information ALWAYS ASKthelocalofficesyoursponsorthebattalionS-1orSFAforinformationspecifictoyourPCS
A Sponsorship ProgramAll transferring servicemembers are entitled to an appointed sponsor at their new command The goal of the Total Army Sponsorship Program is to ease the transition of Soldiers Department of Army Civilians and their Families to their new working and living environment Having a sponsor helps reduce the anxiety associated with any PCS move and expedite the ability to transition to the new assignment
After you receive your assignment you should receive notification of a sponsor being assigned to you This email will include the name and contact information for your sponsor who will contact you within seven days The assigned sponsor will provide a welcome packet and current information about USAREC and the surrounding community
If you do not hear from your assigned sponsor within seven days and you desire a sponsor please contact your battalion S-1 or SFA
B The Soldier and Family Assistance (SFA) Program Manager
The SFA holds a unique position only found within USAREC Heshe is a civilian employee who provides information and resources that support Soldier and Family well-being mobility and economic readiness Think of the SFA as the director of an installationrsquos Army Community Service(ACS)officeTheSFAplansdirectscoordinatestrainsevaluatesandorganizesthefollowing programs
bullbullbullbullbullbullbull Family Program VolunteersVolunteer Recognition
InformationReferral and Follow-upRelocationFinancial Assistance PlanningTRICAREBeneficiaryCounselingandAssistanceCoordinator(BCAC) Volunteer Management Information System (VMIS)
bullbullbullbull
Army Family Action Plan (AFAP)Army Family Team Building (AFTB) Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP)Family Member Employment Assistance Family Program Funds Management
D- RELOCATION
Interactive Customer Evaluation (ICE)- You can provide feedback about the services provided to you by a Soldier and Family Assistance Program Manager by visiting our ICE site Click image to the right to open link
United States Army Recruiting Command (USAREC)10
A USAREC Family Program Video that provides a quick overview of USAREC Quality of life (QOl) Click image to the left to open the video
For additional information and resources please visit the HQ USAREC Soldier and Family Assistance Branch (SFAB) Click image above to open the USAREC SFAB website
US Army Recruiting Command Soldier and Family Assistance Branch Click image to
the right to like us on Facebook
Refer to page 38 for more information about SFAs and the list of battalion SFA phone numbers
C Army OneSourceHealthy Families make strong Soldiers Strong Soldiers make a successful Army Thatrsquos what Army OneSource is all about Army OneSource enhances unit readiness by providing Soldiers and their Families with information and resources to meet their needs 247 mdash regardless of location mdash promoting resiliency and stability Visit wwwmyarmyonesourcecom or call (877) 811-ARMY
D Military OneSourceContact Military OneSource for a free packet of information about your new community The packet contains information about the community housing schools jobs cost of living climate etc to help make the transition smoother Plan My Move MilitaryInSTAllATIOnS and Military Youth on the Move are three of the many helpful programs available through Military OneSource
Plan My MovePlanMyMoveisanonlinemovingtoolthatsimplifiesthemovingprocessbreakingitdownintoclearmanageablestepsforbothexperiencedandfirsttimemoversPlanMyMoveprovidesyouwithcomprehensivemovinginformationdetailsaboutbenefitsandallowancesarelocationbudget planner and links to MilitaryInSTAllATIOnS and Military OneSource
Handy To-Do lists and ChecklistsChoose your departure and destination locations as well as a departure date to create the printable calendar to-do lists and checklists to help you stay organizedVisit httpplanmymovemilitaryonesourcemil Customizable Calendar
Visit wwwmilitaryonesourcemilmoving or call (800) 342-9647
Family Resource Guide 11
Use the Plan My Move planning calendar to organize your move Select your departure datedeparture location and your destination to easily customize the calendar to meet yourspecific needs
bullbull
Accessgeneralandinstallation-specificinformationAdd modify and remove tasksList key departure and arrival activitiesModify the time frame for your move ranging from one month to two yearsbull
MilitaryINSTALLATIONSOnMilitaryINSTALLATIONSyoucanselectanylocationandfindvaluableinformationonmany topics such as housing relocation assistance child care household goods education and health care It offers a searchable directory of installation and state programs and services - for easy access tophonefaxnumbersemailaddresseswebsitesandmapsUseittofindaspecificprogramortocreate a list of programs available within a certain distance of your ZIP code
bullRead numerous articles about your installation
bullView photos weather information and maps
bull
Download and print complete or custom installation bookletsbull
Research community information and cost of living comparisonsbull
View a State Resource Directory and all installations in a state
II Pre-Departure Permanent Change of Station (PCS) Entitlements and Other Benefits
Military personnel are entitled to reimbursement for costs incurred as a result of a PCS move These are the various allowances and entitlements associated with most Continental United States (COnUS) PCS moves Visit wwwdfasmilpcstravel for the most current information on the below entitlements
A Monetary Allowance in Lieu of Transportation (MALT)
There is an allowance for military members who drive their own vehicle to a new duty station MALTispaidonapermilebasisfortheofficialdistanceofeachportionofthetravel
B lsquoPlusrsquo (Per Diem) Allowances
There are two types of lsquoPlusrsquo per diems paid during a PCS move to assist Families with paying for lodging and meals MAlT-Plus is authorized to servicemembers traveling in their personal vehicle While MAlT is paid on a per mile basis the lsquoPlusrsquo (per diem) portion is paid on a whole day calendar basis for the allowable travel time lodgings-Plus is used to pay for lodging costs associated with a PCS move This per diem may be paid for any necessary overnight delay or processing time at a transportation terminal or personnel processing center related to a PCS move Lodgings-Plus and MALT-Plus cannot both be paid on the same day
bull
United States Army Recruiting Command (USAREC)12
C Dislocation Allowance (DLA)
DlA is a partial reimbursement for certain expenses associated with relocating a household such as deposits and other set-up costs If the military member is not moving dependents and is assigned to government quarters at the new assignment DlA is not authorized
D Temporary Lodging Expense Allowance (TLETLA)
Authorized allowance to help defray the cost of meals and temporary lodging expenses incurred during the PCS relocation
E Advance Pay and Allowances
Servicemembers may request up to three months advance pay up to 60 days prior to moving Extremecautionshouldbeutilizedifyoutakeadvantageofthisbenefitasitmustberepaid
III Pre-Departure Housing Options
A Military Installation Family Housing
Military Installation Family Housing opportunities may be available at your new assignment It does not have to be an Army post it could be another military installation You may request informationabouthousingoptionsatyournewdutystationfromthehousingofficeatyourcurrent duty station
1 Application for Family Housing
To apply for housing on an installation you will need a completed DD Form 1746 (Application for Assignment to Housing) one copy of your orders your most recent leave and earnings statement (lES) a copy of your DD Form 1172 (DEERS Enrollment) a copy of your DA 31 (leave form) a copy of your ERBORB and if applicable a special needs statement for an ADA accessiblehomeandoradoctorrsquosstatementconfirmingpregnancyContacttheappropriatehousingofficedirectlyformorespecificinformationincludingfaxoremailsubmissionguidelines Please note that application processes may vary from one military installation to another Yoursponsorcangiveyouthecontactinformationfortheappropriatehousingoffice
HOMESmil is a DoD website designed to connect service members and their Families with community housing rental listings located near US military bases Create an account or login to begin searching for homes near your current or future installation HOMESmil offers a database of available rental listings as well as contact information for your current or prospective housing office
TofindouthowmuchyourBasicAllowanceforHousing(BAH)willbeinyournewareavisit wwwdefensetraveldodmilsitebahcfm
C Leased Government Housing (LGH)
USAREC personnel and their families may be assigned to a location where the Basic Allowance for Housing (BAH) does not support the local housing cost and military housing is not available within a reasonable commuting distance from their duty station To improve the quality of life for USAREC families in these areas and to prevent them from incurring excessive out-of-pocket (OOP) expenses the Command in conjunction with the US Army Corps of Engineers (USACE) established the Leased Government Housing Program (LGHP)
B HOMESmil
Family Resource Guide 13
Under the LGHP the USACE will try to procure leased housing in these areas on the service memberrsquos behalf If qualified the service member will forfeit their BAH allowances and the LGHP will pay the rent and utilities of the leased dwelling Below are a few program policies For a full explanation of the program please contact the USAREC LGHP office
1 The program is open to all service members assigned to USAREC whether Active Duty (RA) or ActiveReserve (AR) regardless of rank or military occupational skill (MOS) Single Soldiers require a waiver toparticipate
2
3
All eligible personnel must be receiving BAH ldquowith dependent raterdquo and dependentsmust reside with Soldier In cases of joint custody service member must have thecustody at least 180 days per year Service memberrsquos are not eligible to apply for theLGHP if there is an active military installation with housing within a 50-mile radius orwhen a commute time is under 1 hour from the service members duty stationregardless of the length of the waiting listSoldiers are required to have at least 12 months remaining at their current dutystation at the time of the estimated lease start date
4 Average application processing time is 33 days5 Dwellings must be decent safe and sanitary and located in low crime
neighborhoods School rating is not a factor6 Pets are authorized (2 dogs or 2 cats or 1 dog and 1 cat) please contact
the LGHP office for more details and the list of restricted animal breeds7 Bedroom entitlements are based on number and age of dependents
bull Dependent parent ndash private bedroom
f
bull Children of opposite gender (5 yrs and under) ndash share bedroom (Maximum 2 per bedroom)
bull Children 10 or older ndash private bedroombull Service member and spouse ndash share bedroom
bull Children with same gender (9 yrs and under) ndash share bedroom (Maximum 2 per bedroom)bull Dependents 18-22 years old ndash private bedroom (Proof of school or college enrollment
require)bull Dependent 23 years and older ndash not authorizedbull Newborn ndash Private share (Contact USAREC LGHP office for details)
8 USACE will provide a list of at least three (3) acceptable dwellings Service member isresponsible to identify safe neighborhoods inspect the dwelling and select a dwelling fromthe list
9 If service member declines suitable dwellings service member is responsible for finding theirown dwelling and cannot re-apply for the program until the receipt of new PCS orders
10 To apply service member must complete and submit the following forms and documents to theLGHP e-mail address
a USAREC form 700-56 (Application)b USAREC form 700-57 (Statement of Understandingc Latest LESd Orderse DEERS verification for all dependtnts
Other (ie-EFMP)
United States Army Recruiting Command (USAREC)14
IV Pre-Departure ChildSchool Options
If you have school-aged children your childrsquos educational options may be one of the deciding factors in determining where you will live You will have public private or home-schooling options from which to choose Below are resources to help you make an informed decision
A Military Childhood Education Coalition (MCEC)The work of the Military Child Education Coalition (MCEC) is focused on ensuring quality educational opportunities for all military children affected by mobility family separation andtransitionA501(c)(3)non-profitworld-wideorganizationtheMCECperformsresearchdevelops resources conducts professional institutes and conferences and develops and publishes resources for all military families The MCEC serves as a model of positive leadership and advocacy for ensuring inclusive quality educational opportunities for all military children For more information about the MCEC visit wwwmilitarychildorg or call (254) 953-1923
B SchoolQuestorgSchoolQuest is an educational resource tool designed for military students their Families and the professionals who support them The primary audience includes military students and their parents seeking information about schools college and workplace readiness transition etc It is meant to facilitate the search for new schools and centralize resources But itrsquos more than just a searchsiteASchoolQuestProfileisalsoasecurestoragesiteforstudentsrsquoeducationalextra-curricularawardvolunteerandworkinformationItisasafecentralizedvirtualldquofiledrawerrdquowhereastudent(orparent)cankeeptrackofallthedetailsthataresodifficulttoorganizeSchoolQuest also offers a compilation of resources in one location for all 50 states DODEA and Washington DC It provides information about state school requirements and resources by each individualstateoryoucanidentifyaspecificresourceareathatyouwishtoresearchinoneormore states Visit httpswwwschoolquestorg for more information
C Military OneSourceMilitary OneSource provides tools and resources that allow Soldiers and family members to research an arearsquos educational opportunities In addition to searching for schools and tutors you can also learn about opportunities to get involved in your childrsquos educational activities Military OneSource offers information about the standardized testing requirements in the community to which you will PCS and tools to help children prepare Visit wwwmilitaryonesourcecom or call (800) 342-9647 for more information
D Army Fee Assistance Program information can be found on page 28
11 For more information contact
USAREC Housing Office(502) 624-3103Email usarmyknoxusareclisthq-g4-housing-officemailmilVisit wwwusarecarmymilfhpFind us on the USAREC facebook page httpswwwfacebookcom1USAREC
Family Resource Guide 15
Your TRICARE coverage is completely portable meaning it moves with you You are covered worldwide mdash both in transit to your new duty location and once you arrive Depending on where you PCS you may use a different TRICARE health plan option
For additional information visit the TRICARE website at httpwwwtricaremil
A Emergency Care
If you need emergency care while en route to your new duty station call 911 or go to the nearest emergencyroomTRICAREdefinesemergencycareasmedicalservicesprovidedforasuddenor unexpected medical or psychiatric condition or the sudden worsening of a chronic (ongoing) condition that is threatening to life limb or sight and needs immediate medical treatment or which has painful symptoms that need immediate relief to stop suffering If you are traveling near a military treatment facility (MTF) you should go to the MTF or military dental treatment facility for emergency services If you are hospitalized in a civilian facility for more than 24 hours contact your TRICARE region POC
B Urgent Care
While traveling in the United States Soldiers and their Families have access to Urgent Care facilities For a location near you or more information call Tricare at (800)TRICARE (8742273) Option 1
C Prescriptions
Youshouldhaveallyourprescriptionsfilledbeforeyouleavebutifyouneedaprescriptionfilledwhile you are traveling in the United States you have several options
bull IfnearamilitarytreatmentfacilityfilltheprescriptionattheMTFpharmacybull Find the closest TRICARE network pharmacy Call (877) 363-1303 or visit
wwwtricaremilbull If a network pharmacy is not available you can visit a non-network pharmacyYoumayhavetopayupfrontformedicationandfileaclaimwithExpressScripts Inc for reimbursement Call (877) 363-1303 or go to wwwtricaremil formore information
bull The mail-order option is not recommended for a prescription you need rightaway but if you will be traveling for a long time you can arrange for anyregularprescriptionstobefilledviathemail-orderpharmacybycallingyourprimary care manager or (877) 363-1303
For more information about Tricare please see pages Pages 26-27
V Transition Medical and Dental Coverage En Route
TRICARE is regionally managed healthcare program for active duty and retired members of the uniformed services their families and survivors TRICARE brings together the resources of the Army Navy and AirForce and suppliments them with networks of civilian healthcare progessionals to provide better access and high quality service while maintaining the capability to support military opperations
United States Army Recruiting Command (USAREC)16
VI Arrival and Orientation In-Processing
A Finance Permanent Change of Station (PCS) Entitlements
Finance in-processing will be done at the same time as personnel in-processing It is very important that all documents be brought with you to receive all pay entitlements as quickly as possible The following is a list of entitlements you may receive learn more about PCS entitlements forms and settlement processing online at wwwdfasmilpcstravelhtm
1 Basic Allowance for Housing (BAH)
Compensation is provided to military members to adjust for housing cost in local civilian markets Rates vary by pay grade dependency status and geographic location There are ldquowithrdquo and ldquowithout dependentrdquo rates BAH is intended to cover both rent and utilities
2 COnUS COlA
Continental United States cost-of-living allowance is available to military members in high cost areas as a means to provide compensation for variations in non-housing costs There are ldquowithrdquo and ldquowithout dependentrdquo rates
3 Special Duty Assignment Pay (SDAP) for recruiters
Enlisted active duty servicemembers on recruiting duty may be paid SDAP
bull SD-6 Field recruiters (Active amp Reserve recruiting for enlisted medical specialforcesandwarrantofficers)stationcenterleaderscompany1SGsCSMSGMsassigned to battalions guidance counselors and recruiter trainers
bull SD-5 Battalion operations nCOsbull SD-4 79R assigned to brigade and USAREC HQ Recruiting amp Retention
School instructors and HQDA level 79R staff
4 Recruiter Expense Allowance (REA)
This allowance enables recruiters to pay document fees provide lunch for Future Soldiers etc For a list of reimbursable expenses and how to apply for reimbursement see USAREC Regulation 37-17
5 Basic Allowance for Subsistence (BAS)
Basic Allowance for Subsistence (BAS) is meant to offset the cost of the Soldierrsquos meals but it is not intended to cover the cost of meals for family members
6 Base Pay
Pay charts can be found at wwwdfasmil For a guide to help you understand your sponsorrsquos leave and earnings statement visit wwwdfasmilmilitarymemberspayentitlementsaboutpayhtml
7 Miscellaneous Pay and Allowances
A Soldier may receive various other allowances depending on his or her job and duty location ie languageproficiencypayaviationcareerincentivepayhealthprofessionalhazardousdutypayand Family separation pay
Family Resource Guide 17
8 Permanent Change of Station (PCS) Travel Settlement (DD 1351-2)
Receiptsunder$75willnotneedtoberetainedforyoursettlementSoldierswillreceiveaflatper diem rate for themselves and their dependents and mileage reimbursement Receipts are only needed if you make a personally procured move (PPM) formerly known as a Do-It-Yourself (DITY)moveorpartialDITYmoveWhenaPPMisfiledensurealldocumentationreceivedfrom transportation and any advance travel pay vouchers are included If all documentation is provided upon in-processing and is correct then your settlement should take no more than four to six weeks and will be paid by electronic funds transfer (EFT) into the same account that your direct deposit is currently being received
DO NOT ASSUME you will receive any of these allowances Allowances change periodically socheckwiththefinanceofficeatthelosinggainingbattaliontodeterminetheexactamountofyourallowancesandentitlementsPleasevisittheDefenseTravelManagementOfficewebsite at wwwdefensetraveldodmil
9 Servicemembers Group life Insurance (SGlI)
SGlI is a program of low cost group life insurance for servicemembers SGlI coverage is available in $50000 increments up to the maximum of $400000 or can be declined altogether but these options must be elected in writing A Soldier is automatically issued the maximum amount of $400000
Spouses and dependent children of active duty servicemembers or members of the national Guard or Ready Reserve are eligible for Family Servicemembersrsquo Group life Insurance (FSGlI) Family coverage is available only to members insured under the SGlI program If you are covered under SGlI you are eligible to insure your spouse regardless of whether your spouse is on active duty retired or is a civilian Maximum spouse coverage is issued automatically but can be declined or reduced in writing by the servicemember FSGlI coverage is available in increments of $10000 and provides up to a maximum of $100000 of insurance coverage for spouses not to exceed the servicemembersrsquo SGlI coverage amount and $10000 for dependent childrenAstheservicememberyouarealwaysthebeneficiaryofFSGLIcoverage
You pay a premium for your spousersquos coverage which increases as your spouse ages Coverage for your child is provided at no cost until the child is 18 unless the child is a full-time student or becomes permanently and totally disabled and incapable of self-support prior to age 18
For more information and premiums visit wwwbenefitsvagovinsurance
10 Blended Retirement System
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service membersrsquo Thrift Savings Plan account The new Blended Retirement System goes into effect on January 1 2018 All members serving as of December 31 2017 are grandfathered under the legacy retirement system No one currently-serving will be automatically switched to the Blended Retirement System Though they are grandfathered under the legacy retirement system Active Component Service members with fewer than 12 years since their Pay Entry Base Date and Reserve Component Service members who have accrued fewer than 4320 retirement points as of December 31 2017 will have the option to opt into the Blended Retirement System The opt-inelection period for the Blended Retirement System begins January 1 2018 and concludes on December 31 2018 All Service members who enter the military on or after January 1 2018 will automatically be enrolled in BRS
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)iii
A The Soldier and Family Assistance (SFA) Program Manager 29B Exceptional Family Member Program Systems navigation 30C USAREC Military Family life Consultants (MFlCs) and
Personal Financial Counselors (PFCs) 30D Unit Ministry Team (UMT) 31E The Army Suicide Prevention Program (ASPP) 32F Command Psychologist 32G Family Advocacy Program (FAP) 33H Sexual HarassmentAssault Response amp Prevention (SHARP) 34I Army Substance Abuse Program (ASAP) 35J The Brigade Judge Advocate (BJA) 36K Emergency Assistance Contacts37
1 Army Emergency Relief (AER)2 American Red Cross
L Tax Filing Services 371 Volunteer Income Tax Assistance (VITA) Program2 Military OneSource Tax Filing Services
III Military Spouse Employment amp Education 38A Employment 38
1 Employment Eligibility Categories2 Military Spouse Preference (MSP) Program3 Military Spouse Career Resources
a DOD Spouse Education and Career Opportunities (SECO)b Military Spouse Employment Partnership (MSEP)c The Military Spouse Career Advancement Account (MyCAA)
B Education 401 Military Installation Education Centers2 Military OneSource3 Post-911 GI Bill4 March 2 Success
FmdashResources
Helpful Internet Resources 42Chain of Command46
GmdashGlossary of terms 51
USAREC Quick Reference Sheet 41
II Military Support Services 29
Military OneSource48DOD Safe Helpline49EFMP Flyer50
Family Resource Guide 1
I Introduction
The purpose of this United States Army Recruiting Command (USAREC) Family Strong Resource Guide is to provide you with relocation information and familiarize you with the Recruiting Command climate Since a majority of USAREC Soldiers and Families live and work in civilian communities remote from military installations it is important for all to be informed about what to expect in the Recruiting Command and to become familiar with the culture If you have not yet been contacted please feel free to contact your sponsor or gaining unit Sponsorship is an important part of any move If you need assistance please contact your chain of command or the battalion Soldier and Family Assistance (SFA) program manager (Hereafter referred to as an SFA) See page 29 for more information on the SFA program
II USAREC Mission Vision and Values
USAREC Mission Recruit Americarsquos best volunteers to enable the Army to win in a complex world
USAREC Vision A team of proud professionals where all members understand the importance of sustaining the all-volunteer Army for our nation and are empowered and committed to doing their part to accomplish the recruiting mission
Prioritiesbull Foster a positive climate that allows us to accomplish the mission while protecting and caring
for our peoplebull Train and develop a disciplined and effective recruiting forcebull Develop the capabilities and obtain the necessary resources to sustain and enhance recruiting
accomplishment
Enduring Principlesbull Empowered leaders own and accomplish the missionbull Recruiting center leaders are our center of gravity and we will enable their successbull Every person in our organization is a valued member and we will treat them with dignity and
respectbull Every individual bears responsibility and is accountable for the success of the teambull The reputation of our Army and the credibility of our recruiting force is built on trust
reinforced by our Army values
The US Armyrsquos trusted ambassador to the American people mdash exemplifying Army Values and demonstratingtheWarriorEthosalwaysplacingthemissionfirstneveracceptingdefeatneverquitting and never leaving a fallen comrade
AmdashINTRODUCTION
USAREC Values USAREC
United States Army Recruiting Command (USAREC)2
5th Brigade
4C Dallas4D Denver4E Houston4G Kansas City4J Oklahoma City4K San Antonio4P Phoenix
US Army Recruiting Command
Alaska Hawaii Puerto Rico Virgin Islands Germany
OCONUSJapanAmer SamoaSouth KoreaGuamPanama
644
1374
BrigadesBattalions Companies CentersStations
6th Brigade
6F Los Angeles 6H Portland 6I NorCal6J Salt Lake City 6K Southern Cal 6L Seattle6N Cent Cal
5A Chicago 5C Cleveland5D Columbus 5H Indianapolis 5I Great Lakes 5J Milwaukee5K Minneapolis 5N Nashville
3rd Brigade
3A Atlanta3D Columbia3E Jacksonville3G Miami3H Montgomery3J Raleigh3N Tampa3T Baton Rouge
2nd Brigade1st Brigade
1A Albany1B Baltimore1D New England1E Harrisburg1G New York City1K Mid-Atlantic1N Syracuse1O Richmond
Family Resource Guide 3
5th MRBn
9D1 San Antonio9D2 Kansas City9D3 Houston
US Army Medical Recruiting Brigade
9E1 Denver9E2 Los Angeles9E3 Seattle
6th MRBn
9C1 Minneapolis9C2 Chicago9C3 Columbus
3rd MRBn
9B1 Atlanta9B2 Nashville9B3 Orlando
2nd MRBn
9A1 MDW9A2 Boston9A3 NYC9A4 Pittsburgh
1st MRBn
Medical Recruiting Brigade Medical Recruiting Battalions Medical Recruiting CompaniesMedical Recruiting CentersChaplain Branch Chaplain Recruiting Teams
16
81
516
1
9A9C
9E
9B9D
USAREC AMEDD
OCONUS
Japan
Hawaii Amer Samoa
Puerto Rico
S Korea
Virgin Islands
Guam
Germany
Alaska
Recruiting Chain of Command
Center leadereither E6E7
Company Commander
Battalion Commander
Brigade Commander
USAREC Commanding General
Center leadereither E6E7
First Sergeant
Battalion Command Sergeant Major
Brigade Command Sergeant Major
USAREC Command Sergeant Major
Chain of Command
NCO Support Channel
Some ranks may not be representative of every company battalion or brigade
For full definitions see pages 46-47 in Resource SectionIII
Family Resource Guide 5
B- HistoryKnowingourhistoryhelpsdefineusandunderstand the importance of our actions It honors those who came before us recognizing their accomplishments and appreciating their sacrificesUnderstandingourhistoryshapesthe way we view our future and the answers we provide to existing problems
Studying our history prevents us from repeating the problems of the past As George Orwell stated ldquoHe who controls the past controls the futurerdquo
The US Army Recruiting Command traces its history back to 1822 when Maj Gen Jacob J Brown Commanding General of the Army started the General Recruiting Service The firstrecruitingstationscalledldquorendezvousrdquowere opened in new York Baltimore and Philadelphia
Volunteerism has been the backbone of the Army during its history with the draft having been in effect for only about 35 years mainly during times of war and for a period of 20 yearsfollowingtheKoreanConflict
Recruiting was reestablished in August 1945 under the direction of the Army AdjutantGeneralrsquosOfficeIn1962theArmy transferred the recruiting examining induction and processing responsibilities to the United States Continental Army Command In late 1963 the Armyrsquos Deputy Chief of Staff for Personnel appointed a committee to analyze the recruiting process As a result Army Recruiting Command was formed Oct 1 1964 at Fort Monroe Virginia The new command was organized into six Recruiting Districts which mirrored the structure of the six Continental Armies The Recruiting Districts were the equivalent of todayrsquos Recruiting Brigades The Recruiting Districts were organized into Recruiting Main Stations (todayrsquos Recruiting Battalions) and were responsible for the Armed Forces Examining Stations Armed Forces Induction Stations and joint US Army-US Air Force Joint Processing Units within their boundaries
Recruiting Command was yet again transferred in July 1966 this time to the Deputy Chief of Staff for Personnel Department of the Army The command now had the responsibility of recruiting for the Regular Army in the continental United States Alaska Hawaii and Puerto and running the nationwide network of Armed Forces Examining and Entrance Stations
The last draftee entered the Army in December 1972 and in July 1973 USAREC began its mission of recruiting an All-Volunteer Army
Maj Gen Jacob Jennings Brown
Recruiting for the US Army began in 1776 with the raising and training of Continental SoldierstofightintheRevolutionaryWar
Colonial militia laws mdash and state laws after 1776 mdash required able-bodied men to enroll in the militia and undergo military training all without pay Some militiamen volunteered for short terms of service for which they were paid An estimated 175000 men served under arms in some manner during the Revolutionary War
United States Army Recruiting Command (USAREC)6
The headquarters completed a move from Hampton Virginia to Fort Sheridan Illinois The number of recruiting main stations increased from 40 to 64 and captains were introduced into the chain of command to improve the chain of commandrsquos structure
In1974thefivenumberedRecruitingDistrictswere redesignated as Regional Recruiting Commands The Recruiting Main Stations were redesignated as District Recruiting Commands
The examining and entrance function was transferred to the United States Military Entrance Processing Command (MEPCOM) July 1 1976 Since 1979 USARECrsquos mission has included recruiting for the Army Reserve
In October 1983 Recruiting Commandrsquos subordinate unitsrsquo designations were changed one last time The Regional Recruiting Commands were designated as numbered Recruiting Brigades with 1st Brigade at Fort Meade 2d Brigade at Fort Gillem 4th Brigade at Fort Sheridan 5th Brigade at Fort Sam Houston and 6th Brigade at Fort Baker The District Recruiting Commands were redesignated as Recruiting Battalions In 1992 USAREC headquarters was moved to Fort Knox Kentucky from Fort Sheridan
In 1994 3rd Recruiting Brigade was activated and assumed much of the territory assigned to 4th Brigade The program Success 2000 re-engineered the mission reducing 20 recruiting categories to only four simplifying and stabilizing recruitersrsquo monthly contract missions
TheArmyMedicalDepartmentOfficerProcurement Division transferred from the OfficeoftheSurgeonGeneraltoUSARECin1995Eachofthefivebrigadesactivatedan Army medical recruiting detachment The medical missions included the Army nurse Corps Dental Corps Medical Service Corps Veterinary Corps Medical Corps and Specialist Corps for both the Regular Army and Army Reserve In 2005 medical recruiting
detachments were re-designated as medical recruiting battalions
In2005USARECrsquosfiveMedicalRecruitingDetachments were redesignated as Medical Recruiting Battalions and the Special Operations Recruiting Battalion (SORB) was formed consolidating the recruiting of all Army special operations specialties
In 2006 USAREC focused on teaching the force how to think versus what to think with thepublishingofitsfirstRecruitingOperationsDoctrine Targeting the station and company level environments led to adjusting boundaries and locations to better align the recruiting force to support the market
USAREC activated two new brigades in 2007 the Medical Recruiting Brigade and the Special Missions Brigade The Medical Recruiting Brigade designated as Allgoodrsquos Highlanders assumedcontrolofthefivemedicalrecruitingbattalions
In 2008 USAREC deactivated four battalions while creating the Fresno Battalion in California leaving USAREC at 38 battalions In 2009 the 2nd Recruiting Brigade moved from Fort Gillem Georgia to Redstone Arsenal Alabama The Special Missions Brigade was deactivated and the Medical Recruiting Brigade assumed operational command of the SORB
The US Army Accessions Command (USAAC) USARECrsquos higher headquarters moved from Fort Monroe Virginia to Fort Knox in 2010 USAAC was deactivated in January 2012 and USAREC was reorganized under the US Army Training and Doctrine Command
In October 2012 the SORB was realigned as a separate battalion and the Army Marketing and Research Group (AMRG) headquartered in Alexandria Virginia assumed oversight for all accessions-based marketing advertising and market research
By the end of 2012 the Small Unit Recruiting concept was implemented command-wide requiring recruiting teams to act in concert to accomplish the mission One Mission One Team One Fight
In March 2014 the decision was made to relocate the Recruiting and Retention School (RRS) to Fort Knox Kentucky from Fort Jackson South Carolina where it has been since 1995
The new RRS campus with its state of the art digital classrooms enables students to stay in temporary post student housing within walking distancetothediningfacilityandfitnesscenters
The mission of the RRS is to train and educate military and civilian leaders and develop complementary concepts doctrine organization material and training across the spectrum of recruiting and retention to enable AmericarsquosArmedForcestofightandwinthenationrsquos wars
Family Resource Guide 7
Information for Families prior to attending the Army Recruiter Course and what the Soldier and Family can expect
After assignment as a recruiter the Soldier will attend the Army Recruiter Course (ARC) at the Recruiting and Retention School (RRS) Fort Knox KY The Solider will attend the ARC in a TDY status The Soldierrsquos Family is not authorized to attend ARC with the Soldier and will remain at their assigned duty station or chosen place to live until after the Soldier graduates from ARC and receives permanent change of station (PCS) orders
If enrolled in EFMP Soldiers must ensure that the EFMP packet is updated prior to attending the ARC Soldiers with a temporary profile should request a deferment of course date otherwise the Soldier will be sent home if they arrive on a temporary profile
The ARC is a 6-week long course During the course Soldiers will be given their assignments Soldiers will be given battalion assignments during the second week of the ARC and recruiting center assignments during the fourth week of the ARC PCS orders will prepared upon graduation
Families are invited to attend the ARC graduation The cost to attend the graduation is not reimbursable and must be paid by the Family Because PCS orders wonrsquot be prepared until after graduation the Family may have to return to their previous duty station to conduct the PCS move to the Soldierrsquos USAREC assignment
C- PREPARATION
Family Resource Guide 8
Family Resource Guide 9
I Pre-Departure ResourcesMoving is never easy whether it is across town or to another continent We have compiled information on many of the subjects important to USAREC Soldiers and Families making a Permanent Change of Station (PCS) move This is general information meaning it should apply toalmostallmovesmdashnotjustmovestoorfromanyspecificareaKeepinmindthatlocallawsrules etc may change some of this information ALWAYS ASKthelocalofficesyoursponsorthebattalionS-1orSFAforinformationspecifictoyourPCS
A Sponsorship ProgramAll transferring servicemembers are entitled to an appointed sponsor at their new command The goal of the Total Army Sponsorship Program is to ease the transition of Soldiers Department of Army Civilians and their Families to their new working and living environment Having a sponsor helps reduce the anxiety associated with any PCS move and expedite the ability to transition to the new assignment
After you receive your assignment you should receive notification of a sponsor being assigned to you This email will include the name and contact information for your sponsor who will contact you within seven days The assigned sponsor will provide a welcome packet and current information about USAREC and the surrounding community
If you do not hear from your assigned sponsor within seven days and you desire a sponsor please contact your battalion S-1 or SFA
B The Soldier and Family Assistance (SFA) Program Manager
The SFA holds a unique position only found within USAREC Heshe is a civilian employee who provides information and resources that support Soldier and Family well-being mobility and economic readiness Think of the SFA as the director of an installationrsquos Army Community Service(ACS)officeTheSFAplansdirectscoordinatestrainsevaluatesandorganizesthefollowing programs
bullbullbullbullbullbullbull Family Program VolunteersVolunteer Recognition
InformationReferral and Follow-upRelocationFinancial Assistance PlanningTRICAREBeneficiaryCounselingandAssistanceCoordinator(BCAC) Volunteer Management Information System (VMIS)
bullbullbullbull
Army Family Action Plan (AFAP)Army Family Team Building (AFTB) Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP)Family Member Employment Assistance Family Program Funds Management
D- RELOCATION
Interactive Customer Evaluation (ICE)- You can provide feedback about the services provided to you by a Soldier and Family Assistance Program Manager by visiting our ICE site Click image to the right to open link
United States Army Recruiting Command (USAREC)10
A USAREC Family Program Video that provides a quick overview of USAREC Quality of life (QOl) Click image to the left to open the video
For additional information and resources please visit the HQ USAREC Soldier and Family Assistance Branch (SFAB) Click image above to open the USAREC SFAB website
US Army Recruiting Command Soldier and Family Assistance Branch Click image to
the right to like us on Facebook
Refer to page 38 for more information about SFAs and the list of battalion SFA phone numbers
C Army OneSourceHealthy Families make strong Soldiers Strong Soldiers make a successful Army Thatrsquos what Army OneSource is all about Army OneSource enhances unit readiness by providing Soldiers and their Families with information and resources to meet their needs 247 mdash regardless of location mdash promoting resiliency and stability Visit wwwmyarmyonesourcecom or call (877) 811-ARMY
D Military OneSourceContact Military OneSource for a free packet of information about your new community The packet contains information about the community housing schools jobs cost of living climate etc to help make the transition smoother Plan My Move MilitaryInSTAllATIOnS and Military Youth on the Move are three of the many helpful programs available through Military OneSource
Plan My MovePlanMyMoveisanonlinemovingtoolthatsimplifiesthemovingprocessbreakingitdownintoclearmanageablestepsforbothexperiencedandfirsttimemoversPlanMyMoveprovidesyouwithcomprehensivemovinginformationdetailsaboutbenefitsandallowancesarelocationbudget planner and links to MilitaryInSTAllATIOnS and Military OneSource
Handy To-Do lists and ChecklistsChoose your departure and destination locations as well as a departure date to create the printable calendar to-do lists and checklists to help you stay organizedVisit httpplanmymovemilitaryonesourcemil Customizable Calendar
Visit wwwmilitaryonesourcemilmoving or call (800) 342-9647
Family Resource Guide 11
Use the Plan My Move planning calendar to organize your move Select your departure datedeparture location and your destination to easily customize the calendar to meet yourspecific needs
bullbull
Accessgeneralandinstallation-specificinformationAdd modify and remove tasksList key departure and arrival activitiesModify the time frame for your move ranging from one month to two yearsbull
MilitaryINSTALLATIONSOnMilitaryINSTALLATIONSyoucanselectanylocationandfindvaluableinformationonmany topics such as housing relocation assistance child care household goods education and health care It offers a searchable directory of installation and state programs and services - for easy access tophonefaxnumbersemailaddresseswebsitesandmapsUseittofindaspecificprogramortocreate a list of programs available within a certain distance of your ZIP code
bullRead numerous articles about your installation
bullView photos weather information and maps
bull
Download and print complete or custom installation bookletsbull
Research community information and cost of living comparisonsbull
View a State Resource Directory and all installations in a state
II Pre-Departure Permanent Change of Station (PCS) Entitlements and Other Benefits
Military personnel are entitled to reimbursement for costs incurred as a result of a PCS move These are the various allowances and entitlements associated with most Continental United States (COnUS) PCS moves Visit wwwdfasmilpcstravel for the most current information on the below entitlements
A Monetary Allowance in Lieu of Transportation (MALT)
There is an allowance for military members who drive their own vehicle to a new duty station MALTispaidonapermilebasisfortheofficialdistanceofeachportionofthetravel
B lsquoPlusrsquo (Per Diem) Allowances
There are two types of lsquoPlusrsquo per diems paid during a PCS move to assist Families with paying for lodging and meals MAlT-Plus is authorized to servicemembers traveling in their personal vehicle While MAlT is paid on a per mile basis the lsquoPlusrsquo (per diem) portion is paid on a whole day calendar basis for the allowable travel time lodgings-Plus is used to pay for lodging costs associated with a PCS move This per diem may be paid for any necessary overnight delay or processing time at a transportation terminal or personnel processing center related to a PCS move Lodgings-Plus and MALT-Plus cannot both be paid on the same day
bull
United States Army Recruiting Command (USAREC)12
C Dislocation Allowance (DLA)
DlA is a partial reimbursement for certain expenses associated with relocating a household such as deposits and other set-up costs If the military member is not moving dependents and is assigned to government quarters at the new assignment DlA is not authorized
D Temporary Lodging Expense Allowance (TLETLA)
Authorized allowance to help defray the cost of meals and temporary lodging expenses incurred during the PCS relocation
E Advance Pay and Allowances
Servicemembers may request up to three months advance pay up to 60 days prior to moving Extremecautionshouldbeutilizedifyoutakeadvantageofthisbenefitasitmustberepaid
III Pre-Departure Housing Options
A Military Installation Family Housing
Military Installation Family Housing opportunities may be available at your new assignment It does not have to be an Army post it could be another military installation You may request informationabouthousingoptionsatyournewdutystationfromthehousingofficeatyourcurrent duty station
1 Application for Family Housing
To apply for housing on an installation you will need a completed DD Form 1746 (Application for Assignment to Housing) one copy of your orders your most recent leave and earnings statement (lES) a copy of your DD Form 1172 (DEERS Enrollment) a copy of your DA 31 (leave form) a copy of your ERBORB and if applicable a special needs statement for an ADA accessiblehomeandoradoctorrsquosstatementconfirmingpregnancyContacttheappropriatehousingofficedirectlyformorespecificinformationincludingfaxoremailsubmissionguidelines Please note that application processes may vary from one military installation to another Yoursponsorcangiveyouthecontactinformationfortheappropriatehousingoffice
HOMESmil is a DoD website designed to connect service members and their Families with community housing rental listings located near US military bases Create an account or login to begin searching for homes near your current or future installation HOMESmil offers a database of available rental listings as well as contact information for your current or prospective housing office
TofindouthowmuchyourBasicAllowanceforHousing(BAH)willbeinyournewareavisit wwwdefensetraveldodmilsitebahcfm
C Leased Government Housing (LGH)
USAREC personnel and their families may be assigned to a location where the Basic Allowance for Housing (BAH) does not support the local housing cost and military housing is not available within a reasonable commuting distance from their duty station To improve the quality of life for USAREC families in these areas and to prevent them from incurring excessive out-of-pocket (OOP) expenses the Command in conjunction with the US Army Corps of Engineers (USACE) established the Leased Government Housing Program (LGHP)
B HOMESmil
Family Resource Guide 13
Under the LGHP the USACE will try to procure leased housing in these areas on the service memberrsquos behalf If qualified the service member will forfeit their BAH allowances and the LGHP will pay the rent and utilities of the leased dwelling Below are a few program policies For a full explanation of the program please contact the USAREC LGHP office
1 The program is open to all service members assigned to USAREC whether Active Duty (RA) or ActiveReserve (AR) regardless of rank or military occupational skill (MOS) Single Soldiers require a waiver toparticipate
2
3
All eligible personnel must be receiving BAH ldquowith dependent raterdquo and dependentsmust reside with Soldier In cases of joint custody service member must have thecustody at least 180 days per year Service memberrsquos are not eligible to apply for theLGHP if there is an active military installation with housing within a 50-mile radius orwhen a commute time is under 1 hour from the service members duty stationregardless of the length of the waiting listSoldiers are required to have at least 12 months remaining at their current dutystation at the time of the estimated lease start date
4 Average application processing time is 33 days5 Dwellings must be decent safe and sanitary and located in low crime
neighborhoods School rating is not a factor6 Pets are authorized (2 dogs or 2 cats or 1 dog and 1 cat) please contact
the LGHP office for more details and the list of restricted animal breeds7 Bedroom entitlements are based on number and age of dependents
bull Dependent parent ndash private bedroom
f
bull Children of opposite gender (5 yrs and under) ndash share bedroom (Maximum 2 per bedroom)
bull Children 10 or older ndash private bedroombull Service member and spouse ndash share bedroom
bull Children with same gender (9 yrs and under) ndash share bedroom (Maximum 2 per bedroom)bull Dependents 18-22 years old ndash private bedroom (Proof of school or college enrollment
require)bull Dependent 23 years and older ndash not authorizedbull Newborn ndash Private share (Contact USAREC LGHP office for details)
8 USACE will provide a list of at least three (3) acceptable dwellings Service member isresponsible to identify safe neighborhoods inspect the dwelling and select a dwelling fromthe list
9 If service member declines suitable dwellings service member is responsible for finding theirown dwelling and cannot re-apply for the program until the receipt of new PCS orders
10 To apply service member must complete and submit the following forms and documents to theLGHP e-mail address
a USAREC form 700-56 (Application)b USAREC form 700-57 (Statement of Understandingc Latest LESd Orderse DEERS verification for all dependtnts
Other (ie-EFMP)
United States Army Recruiting Command (USAREC)14
IV Pre-Departure ChildSchool Options
If you have school-aged children your childrsquos educational options may be one of the deciding factors in determining where you will live You will have public private or home-schooling options from which to choose Below are resources to help you make an informed decision
A Military Childhood Education Coalition (MCEC)The work of the Military Child Education Coalition (MCEC) is focused on ensuring quality educational opportunities for all military children affected by mobility family separation andtransitionA501(c)(3)non-profitworld-wideorganizationtheMCECperformsresearchdevelops resources conducts professional institutes and conferences and develops and publishes resources for all military families The MCEC serves as a model of positive leadership and advocacy for ensuring inclusive quality educational opportunities for all military children For more information about the MCEC visit wwwmilitarychildorg or call (254) 953-1923
B SchoolQuestorgSchoolQuest is an educational resource tool designed for military students their Families and the professionals who support them The primary audience includes military students and their parents seeking information about schools college and workplace readiness transition etc It is meant to facilitate the search for new schools and centralize resources But itrsquos more than just a searchsiteASchoolQuestProfileisalsoasecurestoragesiteforstudentsrsquoeducationalextra-curricularawardvolunteerandworkinformationItisasafecentralizedvirtualldquofiledrawerrdquowhereastudent(orparent)cankeeptrackofallthedetailsthataresodifficulttoorganizeSchoolQuest also offers a compilation of resources in one location for all 50 states DODEA and Washington DC It provides information about state school requirements and resources by each individualstateoryoucanidentifyaspecificresourceareathatyouwishtoresearchinoneormore states Visit httpswwwschoolquestorg for more information
C Military OneSourceMilitary OneSource provides tools and resources that allow Soldiers and family members to research an arearsquos educational opportunities In addition to searching for schools and tutors you can also learn about opportunities to get involved in your childrsquos educational activities Military OneSource offers information about the standardized testing requirements in the community to which you will PCS and tools to help children prepare Visit wwwmilitaryonesourcecom or call (800) 342-9647 for more information
D Army Fee Assistance Program information can be found on page 28
11 For more information contact
USAREC Housing Office(502) 624-3103Email usarmyknoxusareclisthq-g4-housing-officemailmilVisit wwwusarecarmymilfhpFind us on the USAREC facebook page httpswwwfacebookcom1USAREC
Family Resource Guide 15
Your TRICARE coverage is completely portable meaning it moves with you You are covered worldwide mdash both in transit to your new duty location and once you arrive Depending on where you PCS you may use a different TRICARE health plan option
For additional information visit the TRICARE website at httpwwwtricaremil
A Emergency Care
If you need emergency care while en route to your new duty station call 911 or go to the nearest emergencyroomTRICAREdefinesemergencycareasmedicalservicesprovidedforasuddenor unexpected medical or psychiatric condition or the sudden worsening of a chronic (ongoing) condition that is threatening to life limb or sight and needs immediate medical treatment or which has painful symptoms that need immediate relief to stop suffering If you are traveling near a military treatment facility (MTF) you should go to the MTF or military dental treatment facility for emergency services If you are hospitalized in a civilian facility for more than 24 hours contact your TRICARE region POC
B Urgent Care
While traveling in the United States Soldiers and their Families have access to Urgent Care facilities For a location near you or more information call Tricare at (800)TRICARE (8742273) Option 1
C Prescriptions
Youshouldhaveallyourprescriptionsfilledbeforeyouleavebutifyouneedaprescriptionfilledwhile you are traveling in the United States you have several options
bull IfnearamilitarytreatmentfacilityfilltheprescriptionattheMTFpharmacybull Find the closest TRICARE network pharmacy Call (877) 363-1303 or visit
wwwtricaremilbull If a network pharmacy is not available you can visit a non-network pharmacyYoumayhavetopayupfrontformedicationandfileaclaimwithExpressScripts Inc for reimbursement Call (877) 363-1303 or go to wwwtricaremil formore information
bull The mail-order option is not recommended for a prescription you need rightaway but if you will be traveling for a long time you can arrange for anyregularprescriptionstobefilledviathemail-orderpharmacybycallingyourprimary care manager or (877) 363-1303
For more information about Tricare please see pages Pages 26-27
V Transition Medical and Dental Coverage En Route
TRICARE is regionally managed healthcare program for active duty and retired members of the uniformed services their families and survivors TRICARE brings together the resources of the Army Navy and AirForce and suppliments them with networks of civilian healthcare progessionals to provide better access and high quality service while maintaining the capability to support military opperations
United States Army Recruiting Command (USAREC)16
VI Arrival and Orientation In-Processing
A Finance Permanent Change of Station (PCS) Entitlements
Finance in-processing will be done at the same time as personnel in-processing It is very important that all documents be brought with you to receive all pay entitlements as quickly as possible The following is a list of entitlements you may receive learn more about PCS entitlements forms and settlement processing online at wwwdfasmilpcstravelhtm
1 Basic Allowance for Housing (BAH)
Compensation is provided to military members to adjust for housing cost in local civilian markets Rates vary by pay grade dependency status and geographic location There are ldquowithrdquo and ldquowithout dependentrdquo rates BAH is intended to cover both rent and utilities
2 COnUS COlA
Continental United States cost-of-living allowance is available to military members in high cost areas as a means to provide compensation for variations in non-housing costs There are ldquowithrdquo and ldquowithout dependentrdquo rates
3 Special Duty Assignment Pay (SDAP) for recruiters
Enlisted active duty servicemembers on recruiting duty may be paid SDAP
bull SD-6 Field recruiters (Active amp Reserve recruiting for enlisted medical specialforcesandwarrantofficers)stationcenterleaderscompany1SGsCSMSGMsassigned to battalions guidance counselors and recruiter trainers
bull SD-5 Battalion operations nCOsbull SD-4 79R assigned to brigade and USAREC HQ Recruiting amp Retention
School instructors and HQDA level 79R staff
4 Recruiter Expense Allowance (REA)
This allowance enables recruiters to pay document fees provide lunch for Future Soldiers etc For a list of reimbursable expenses and how to apply for reimbursement see USAREC Regulation 37-17
5 Basic Allowance for Subsistence (BAS)
Basic Allowance for Subsistence (BAS) is meant to offset the cost of the Soldierrsquos meals but it is not intended to cover the cost of meals for family members
6 Base Pay
Pay charts can be found at wwwdfasmil For a guide to help you understand your sponsorrsquos leave and earnings statement visit wwwdfasmilmilitarymemberspayentitlementsaboutpayhtml
7 Miscellaneous Pay and Allowances
A Soldier may receive various other allowances depending on his or her job and duty location ie languageproficiencypayaviationcareerincentivepayhealthprofessionalhazardousdutypayand Family separation pay
Family Resource Guide 17
8 Permanent Change of Station (PCS) Travel Settlement (DD 1351-2)
Receiptsunder$75willnotneedtoberetainedforyoursettlementSoldierswillreceiveaflatper diem rate for themselves and their dependents and mileage reimbursement Receipts are only needed if you make a personally procured move (PPM) formerly known as a Do-It-Yourself (DITY)moveorpartialDITYmoveWhenaPPMisfiledensurealldocumentationreceivedfrom transportation and any advance travel pay vouchers are included If all documentation is provided upon in-processing and is correct then your settlement should take no more than four to six weeks and will be paid by electronic funds transfer (EFT) into the same account that your direct deposit is currently being received
DO NOT ASSUME you will receive any of these allowances Allowances change periodically socheckwiththefinanceofficeatthelosinggainingbattaliontodeterminetheexactamountofyourallowancesandentitlementsPleasevisittheDefenseTravelManagementOfficewebsite at wwwdefensetraveldodmil
9 Servicemembers Group life Insurance (SGlI)
SGlI is a program of low cost group life insurance for servicemembers SGlI coverage is available in $50000 increments up to the maximum of $400000 or can be declined altogether but these options must be elected in writing A Soldier is automatically issued the maximum amount of $400000
Spouses and dependent children of active duty servicemembers or members of the national Guard or Ready Reserve are eligible for Family Servicemembersrsquo Group life Insurance (FSGlI) Family coverage is available only to members insured under the SGlI program If you are covered under SGlI you are eligible to insure your spouse regardless of whether your spouse is on active duty retired or is a civilian Maximum spouse coverage is issued automatically but can be declined or reduced in writing by the servicemember FSGlI coverage is available in increments of $10000 and provides up to a maximum of $100000 of insurance coverage for spouses not to exceed the servicemembersrsquo SGlI coverage amount and $10000 for dependent childrenAstheservicememberyouarealwaysthebeneficiaryofFSGLIcoverage
You pay a premium for your spousersquos coverage which increases as your spouse ages Coverage for your child is provided at no cost until the child is 18 unless the child is a full-time student or becomes permanently and totally disabled and incapable of self-support prior to age 18
For more information and premiums visit wwwbenefitsvagovinsurance
10 Blended Retirement System
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service membersrsquo Thrift Savings Plan account The new Blended Retirement System goes into effect on January 1 2018 All members serving as of December 31 2017 are grandfathered under the legacy retirement system No one currently-serving will be automatically switched to the Blended Retirement System Though they are grandfathered under the legacy retirement system Active Component Service members with fewer than 12 years since their Pay Entry Base Date and Reserve Component Service members who have accrued fewer than 4320 retirement points as of December 31 2017 will have the option to opt into the Blended Retirement System The opt-inelection period for the Blended Retirement System begins January 1 2018 and concludes on December 31 2018 All Service members who enter the military on or after January 1 2018 will automatically be enrolled in BRS
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 1
I Introduction
The purpose of this United States Army Recruiting Command (USAREC) Family Strong Resource Guide is to provide you with relocation information and familiarize you with the Recruiting Command climate Since a majority of USAREC Soldiers and Families live and work in civilian communities remote from military installations it is important for all to be informed about what to expect in the Recruiting Command and to become familiar with the culture If you have not yet been contacted please feel free to contact your sponsor or gaining unit Sponsorship is an important part of any move If you need assistance please contact your chain of command or the battalion Soldier and Family Assistance (SFA) program manager (Hereafter referred to as an SFA) See page 29 for more information on the SFA program
II USAREC Mission Vision and Values
USAREC Mission Recruit Americarsquos best volunteers to enable the Army to win in a complex world
USAREC Vision A team of proud professionals where all members understand the importance of sustaining the all-volunteer Army for our nation and are empowered and committed to doing their part to accomplish the recruiting mission
Prioritiesbull Foster a positive climate that allows us to accomplish the mission while protecting and caring
for our peoplebull Train and develop a disciplined and effective recruiting forcebull Develop the capabilities and obtain the necessary resources to sustain and enhance recruiting
accomplishment
Enduring Principlesbull Empowered leaders own and accomplish the missionbull Recruiting center leaders are our center of gravity and we will enable their successbull Every person in our organization is a valued member and we will treat them with dignity and
respectbull Every individual bears responsibility and is accountable for the success of the teambull The reputation of our Army and the credibility of our recruiting force is built on trust
reinforced by our Army values
The US Armyrsquos trusted ambassador to the American people mdash exemplifying Army Values and demonstratingtheWarriorEthosalwaysplacingthemissionfirstneveracceptingdefeatneverquitting and never leaving a fallen comrade
AmdashINTRODUCTION
USAREC Values USAREC
United States Army Recruiting Command (USAREC)2
5th Brigade
4C Dallas4D Denver4E Houston4G Kansas City4J Oklahoma City4K San Antonio4P Phoenix
US Army Recruiting Command
Alaska Hawaii Puerto Rico Virgin Islands Germany
OCONUSJapanAmer SamoaSouth KoreaGuamPanama
644
1374
BrigadesBattalions Companies CentersStations
6th Brigade
6F Los Angeles 6H Portland 6I NorCal6J Salt Lake City 6K Southern Cal 6L Seattle6N Cent Cal
5A Chicago 5C Cleveland5D Columbus 5H Indianapolis 5I Great Lakes 5J Milwaukee5K Minneapolis 5N Nashville
3rd Brigade
3A Atlanta3D Columbia3E Jacksonville3G Miami3H Montgomery3J Raleigh3N Tampa3T Baton Rouge
2nd Brigade1st Brigade
1A Albany1B Baltimore1D New England1E Harrisburg1G New York City1K Mid-Atlantic1N Syracuse1O Richmond
Family Resource Guide 3
5th MRBn
9D1 San Antonio9D2 Kansas City9D3 Houston
US Army Medical Recruiting Brigade
9E1 Denver9E2 Los Angeles9E3 Seattle
6th MRBn
9C1 Minneapolis9C2 Chicago9C3 Columbus
3rd MRBn
9B1 Atlanta9B2 Nashville9B3 Orlando
2nd MRBn
9A1 MDW9A2 Boston9A3 NYC9A4 Pittsburgh
1st MRBn
Medical Recruiting Brigade Medical Recruiting Battalions Medical Recruiting CompaniesMedical Recruiting CentersChaplain Branch Chaplain Recruiting Teams
16
81
516
1
9A9C
9E
9B9D
USAREC AMEDD
OCONUS
Japan
Hawaii Amer Samoa
Puerto Rico
S Korea
Virgin Islands
Guam
Germany
Alaska
Recruiting Chain of Command
Center leadereither E6E7
Company Commander
Battalion Commander
Brigade Commander
USAREC Commanding General
Center leadereither E6E7
First Sergeant
Battalion Command Sergeant Major
Brigade Command Sergeant Major
USAREC Command Sergeant Major
Chain of Command
NCO Support Channel
Some ranks may not be representative of every company battalion or brigade
For full definitions see pages 46-47 in Resource SectionIII
Family Resource Guide 5
B- HistoryKnowingourhistoryhelpsdefineusandunderstand the importance of our actions It honors those who came before us recognizing their accomplishments and appreciating their sacrificesUnderstandingourhistoryshapesthe way we view our future and the answers we provide to existing problems
Studying our history prevents us from repeating the problems of the past As George Orwell stated ldquoHe who controls the past controls the futurerdquo
The US Army Recruiting Command traces its history back to 1822 when Maj Gen Jacob J Brown Commanding General of the Army started the General Recruiting Service The firstrecruitingstationscalledldquorendezvousrdquowere opened in new York Baltimore and Philadelphia
Volunteerism has been the backbone of the Army during its history with the draft having been in effect for only about 35 years mainly during times of war and for a period of 20 yearsfollowingtheKoreanConflict
Recruiting was reestablished in August 1945 under the direction of the Army AdjutantGeneralrsquosOfficeIn1962theArmy transferred the recruiting examining induction and processing responsibilities to the United States Continental Army Command In late 1963 the Armyrsquos Deputy Chief of Staff for Personnel appointed a committee to analyze the recruiting process As a result Army Recruiting Command was formed Oct 1 1964 at Fort Monroe Virginia The new command was organized into six Recruiting Districts which mirrored the structure of the six Continental Armies The Recruiting Districts were the equivalent of todayrsquos Recruiting Brigades The Recruiting Districts were organized into Recruiting Main Stations (todayrsquos Recruiting Battalions) and were responsible for the Armed Forces Examining Stations Armed Forces Induction Stations and joint US Army-US Air Force Joint Processing Units within their boundaries
Recruiting Command was yet again transferred in July 1966 this time to the Deputy Chief of Staff for Personnel Department of the Army The command now had the responsibility of recruiting for the Regular Army in the continental United States Alaska Hawaii and Puerto and running the nationwide network of Armed Forces Examining and Entrance Stations
The last draftee entered the Army in December 1972 and in July 1973 USAREC began its mission of recruiting an All-Volunteer Army
Maj Gen Jacob Jennings Brown
Recruiting for the US Army began in 1776 with the raising and training of Continental SoldierstofightintheRevolutionaryWar
Colonial militia laws mdash and state laws after 1776 mdash required able-bodied men to enroll in the militia and undergo military training all without pay Some militiamen volunteered for short terms of service for which they were paid An estimated 175000 men served under arms in some manner during the Revolutionary War
United States Army Recruiting Command (USAREC)6
The headquarters completed a move from Hampton Virginia to Fort Sheridan Illinois The number of recruiting main stations increased from 40 to 64 and captains were introduced into the chain of command to improve the chain of commandrsquos structure
In1974thefivenumberedRecruitingDistrictswere redesignated as Regional Recruiting Commands The Recruiting Main Stations were redesignated as District Recruiting Commands
The examining and entrance function was transferred to the United States Military Entrance Processing Command (MEPCOM) July 1 1976 Since 1979 USARECrsquos mission has included recruiting for the Army Reserve
In October 1983 Recruiting Commandrsquos subordinate unitsrsquo designations were changed one last time The Regional Recruiting Commands were designated as numbered Recruiting Brigades with 1st Brigade at Fort Meade 2d Brigade at Fort Gillem 4th Brigade at Fort Sheridan 5th Brigade at Fort Sam Houston and 6th Brigade at Fort Baker The District Recruiting Commands were redesignated as Recruiting Battalions In 1992 USAREC headquarters was moved to Fort Knox Kentucky from Fort Sheridan
In 1994 3rd Recruiting Brigade was activated and assumed much of the territory assigned to 4th Brigade The program Success 2000 re-engineered the mission reducing 20 recruiting categories to only four simplifying and stabilizing recruitersrsquo monthly contract missions
TheArmyMedicalDepartmentOfficerProcurement Division transferred from the OfficeoftheSurgeonGeneraltoUSARECin1995Eachofthefivebrigadesactivatedan Army medical recruiting detachment The medical missions included the Army nurse Corps Dental Corps Medical Service Corps Veterinary Corps Medical Corps and Specialist Corps for both the Regular Army and Army Reserve In 2005 medical recruiting
detachments were re-designated as medical recruiting battalions
In2005USARECrsquosfiveMedicalRecruitingDetachments were redesignated as Medical Recruiting Battalions and the Special Operations Recruiting Battalion (SORB) was formed consolidating the recruiting of all Army special operations specialties
In 2006 USAREC focused on teaching the force how to think versus what to think with thepublishingofitsfirstRecruitingOperationsDoctrine Targeting the station and company level environments led to adjusting boundaries and locations to better align the recruiting force to support the market
USAREC activated two new brigades in 2007 the Medical Recruiting Brigade and the Special Missions Brigade The Medical Recruiting Brigade designated as Allgoodrsquos Highlanders assumedcontrolofthefivemedicalrecruitingbattalions
In 2008 USAREC deactivated four battalions while creating the Fresno Battalion in California leaving USAREC at 38 battalions In 2009 the 2nd Recruiting Brigade moved from Fort Gillem Georgia to Redstone Arsenal Alabama The Special Missions Brigade was deactivated and the Medical Recruiting Brigade assumed operational command of the SORB
The US Army Accessions Command (USAAC) USARECrsquos higher headquarters moved from Fort Monroe Virginia to Fort Knox in 2010 USAAC was deactivated in January 2012 and USAREC was reorganized under the US Army Training and Doctrine Command
In October 2012 the SORB was realigned as a separate battalion and the Army Marketing and Research Group (AMRG) headquartered in Alexandria Virginia assumed oversight for all accessions-based marketing advertising and market research
By the end of 2012 the Small Unit Recruiting concept was implemented command-wide requiring recruiting teams to act in concert to accomplish the mission One Mission One Team One Fight
In March 2014 the decision was made to relocate the Recruiting and Retention School (RRS) to Fort Knox Kentucky from Fort Jackson South Carolina where it has been since 1995
The new RRS campus with its state of the art digital classrooms enables students to stay in temporary post student housing within walking distancetothediningfacilityandfitnesscenters
The mission of the RRS is to train and educate military and civilian leaders and develop complementary concepts doctrine organization material and training across the spectrum of recruiting and retention to enable AmericarsquosArmedForcestofightandwinthenationrsquos wars
Family Resource Guide 7
Information for Families prior to attending the Army Recruiter Course and what the Soldier and Family can expect
After assignment as a recruiter the Soldier will attend the Army Recruiter Course (ARC) at the Recruiting and Retention School (RRS) Fort Knox KY The Solider will attend the ARC in a TDY status The Soldierrsquos Family is not authorized to attend ARC with the Soldier and will remain at their assigned duty station or chosen place to live until after the Soldier graduates from ARC and receives permanent change of station (PCS) orders
If enrolled in EFMP Soldiers must ensure that the EFMP packet is updated prior to attending the ARC Soldiers with a temporary profile should request a deferment of course date otherwise the Soldier will be sent home if they arrive on a temporary profile
The ARC is a 6-week long course During the course Soldiers will be given their assignments Soldiers will be given battalion assignments during the second week of the ARC and recruiting center assignments during the fourth week of the ARC PCS orders will prepared upon graduation
Families are invited to attend the ARC graduation The cost to attend the graduation is not reimbursable and must be paid by the Family Because PCS orders wonrsquot be prepared until after graduation the Family may have to return to their previous duty station to conduct the PCS move to the Soldierrsquos USAREC assignment
C- PREPARATION
Family Resource Guide 8
Family Resource Guide 9
I Pre-Departure ResourcesMoving is never easy whether it is across town or to another continent We have compiled information on many of the subjects important to USAREC Soldiers and Families making a Permanent Change of Station (PCS) move This is general information meaning it should apply toalmostallmovesmdashnotjustmovestoorfromanyspecificareaKeepinmindthatlocallawsrules etc may change some of this information ALWAYS ASKthelocalofficesyoursponsorthebattalionS-1orSFAforinformationspecifictoyourPCS
A Sponsorship ProgramAll transferring servicemembers are entitled to an appointed sponsor at their new command The goal of the Total Army Sponsorship Program is to ease the transition of Soldiers Department of Army Civilians and their Families to their new working and living environment Having a sponsor helps reduce the anxiety associated with any PCS move and expedite the ability to transition to the new assignment
After you receive your assignment you should receive notification of a sponsor being assigned to you This email will include the name and contact information for your sponsor who will contact you within seven days The assigned sponsor will provide a welcome packet and current information about USAREC and the surrounding community
If you do not hear from your assigned sponsor within seven days and you desire a sponsor please contact your battalion S-1 or SFA
B The Soldier and Family Assistance (SFA) Program Manager
The SFA holds a unique position only found within USAREC Heshe is a civilian employee who provides information and resources that support Soldier and Family well-being mobility and economic readiness Think of the SFA as the director of an installationrsquos Army Community Service(ACS)officeTheSFAplansdirectscoordinatestrainsevaluatesandorganizesthefollowing programs
bullbullbullbullbullbullbull Family Program VolunteersVolunteer Recognition
InformationReferral and Follow-upRelocationFinancial Assistance PlanningTRICAREBeneficiaryCounselingandAssistanceCoordinator(BCAC) Volunteer Management Information System (VMIS)
bullbullbullbull
Army Family Action Plan (AFAP)Army Family Team Building (AFTB) Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP)Family Member Employment Assistance Family Program Funds Management
D- RELOCATION
Interactive Customer Evaluation (ICE)- You can provide feedback about the services provided to you by a Soldier and Family Assistance Program Manager by visiting our ICE site Click image to the right to open link
United States Army Recruiting Command (USAREC)10
A USAREC Family Program Video that provides a quick overview of USAREC Quality of life (QOl) Click image to the left to open the video
For additional information and resources please visit the HQ USAREC Soldier and Family Assistance Branch (SFAB) Click image above to open the USAREC SFAB website
US Army Recruiting Command Soldier and Family Assistance Branch Click image to
the right to like us on Facebook
Refer to page 38 for more information about SFAs and the list of battalion SFA phone numbers
C Army OneSourceHealthy Families make strong Soldiers Strong Soldiers make a successful Army Thatrsquos what Army OneSource is all about Army OneSource enhances unit readiness by providing Soldiers and their Families with information and resources to meet their needs 247 mdash regardless of location mdash promoting resiliency and stability Visit wwwmyarmyonesourcecom or call (877) 811-ARMY
D Military OneSourceContact Military OneSource for a free packet of information about your new community The packet contains information about the community housing schools jobs cost of living climate etc to help make the transition smoother Plan My Move MilitaryInSTAllATIOnS and Military Youth on the Move are three of the many helpful programs available through Military OneSource
Plan My MovePlanMyMoveisanonlinemovingtoolthatsimplifiesthemovingprocessbreakingitdownintoclearmanageablestepsforbothexperiencedandfirsttimemoversPlanMyMoveprovidesyouwithcomprehensivemovinginformationdetailsaboutbenefitsandallowancesarelocationbudget planner and links to MilitaryInSTAllATIOnS and Military OneSource
Handy To-Do lists and ChecklistsChoose your departure and destination locations as well as a departure date to create the printable calendar to-do lists and checklists to help you stay organizedVisit httpplanmymovemilitaryonesourcemil Customizable Calendar
Visit wwwmilitaryonesourcemilmoving or call (800) 342-9647
Family Resource Guide 11
Use the Plan My Move planning calendar to organize your move Select your departure datedeparture location and your destination to easily customize the calendar to meet yourspecific needs
bullbull
Accessgeneralandinstallation-specificinformationAdd modify and remove tasksList key departure and arrival activitiesModify the time frame for your move ranging from one month to two yearsbull
MilitaryINSTALLATIONSOnMilitaryINSTALLATIONSyoucanselectanylocationandfindvaluableinformationonmany topics such as housing relocation assistance child care household goods education and health care It offers a searchable directory of installation and state programs and services - for easy access tophonefaxnumbersemailaddresseswebsitesandmapsUseittofindaspecificprogramortocreate a list of programs available within a certain distance of your ZIP code
bullRead numerous articles about your installation
bullView photos weather information and maps
bull
Download and print complete or custom installation bookletsbull
Research community information and cost of living comparisonsbull
View a State Resource Directory and all installations in a state
II Pre-Departure Permanent Change of Station (PCS) Entitlements and Other Benefits
Military personnel are entitled to reimbursement for costs incurred as a result of a PCS move These are the various allowances and entitlements associated with most Continental United States (COnUS) PCS moves Visit wwwdfasmilpcstravel for the most current information on the below entitlements
A Monetary Allowance in Lieu of Transportation (MALT)
There is an allowance for military members who drive their own vehicle to a new duty station MALTispaidonapermilebasisfortheofficialdistanceofeachportionofthetravel
B lsquoPlusrsquo (Per Diem) Allowances
There are two types of lsquoPlusrsquo per diems paid during a PCS move to assist Families with paying for lodging and meals MAlT-Plus is authorized to servicemembers traveling in their personal vehicle While MAlT is paid on a per mile basis the lsquoPlusrsquo (per diem) portion is paid on a whole day calendar basis for the allowable travel time lodgings-Plus is used to pay for lodging costs associated with a PCS move This per diem may be paid for any necessary overnight delay or processing time at a transportation terminal or personnel processing center related to a PCS move Lodgings-Plus and MALT-Plus cannot both be paid on the same day
bull
United States Army Recruiting Command (USAREC)12
C Dislocation Allowance (DLA)
DlA is a partial reimbursement for certain expenses associated with relocating a household such as deposits and other set-up costs If the military member is not moving dependents and is assigned to government quarters at the new assignment DlA is not authorized
D Temporary Lodging Expense Allowance (TLETLA)
Authorized allowance to help defray the cost of meals and temporary lodging expenses incurred during the PCS relocation
E Advance Pay and Allowances
Servicemembers may request up to three months advance pay up to 60 days prior to moving Extremecautionshouldbeutilizedifyoutakeadvantageofthisbenefitasitmustberepaid
III Pre-Departure Housing Options
A Military Installation Family Housing
Military Installation Family Housing opportunities may be available at your new assignment It does not have to be an Army post it could be another military installation You may request informationabouthousingoptionsatyournewdutystationfromthehousingofficeatyourcurrent duty station
1 Application for Family Housing
To apply for housing on an installation you will need a completed DD Form 1746 (Application for Assignment to Housing) one copy of your orders your most recent leave and earnings statement (lES) a copy of your DD Form 1172 (DEERS Enrollment) a copy of your DA 31 (leave form) a copy of your ERBORB and if applicable a special needs statement for an ADA accessiblehomeandoradoctorrsquosstatementconfirmingpregnancyContacttheappropriatehousingofficedirectlyformorespecificinformationincludingfaxoremailsubmissionguidelines Please note that application processes may vary from one military installation to another Yoursponsorcangiveyouthecontactinformationfortheappropriatehousingoffice
HOMESmil is a DoD website designed to connect service members and their Families with community housing rental listings located near US military bases Create an account or login to begin searching for homes near your current or future installation HOMESmil offers a database of available rental listings as well as contact information for your current or prospective housing office
TofindouthowmuchyourBasicAllowanceforHousing(BAH)willbeinyournewareavisit wwwdefensetraveldodmilsitebahcfm
C Leased Government Housing (LGH)
USAREC personnel and their families may be assigned to a location where the Basic Allowance for Housing (BAH) does not support the local housing cost and military housing is not available within a reasonable commuting distance from their duty station To improve the quality of life for USAREC families in these areas and to prevent them from incurring excessive out-of-pocket (OOP) expenses the Command in conjunction with the US Army Corps of Engineers (USACE) established the Leased Government Housing Program (LGHP)
B HOMESmil
Family Resource Guide 13
Under the LGHP the USACE will try to procure leased housing in these areas on the service memberrsquos behalf If qualified the service member will forfeit their BAH allowances and the LGHP will pay the rent and utilities of the leased dwelling Below are a few program policies For a full explanation of the program please contact the USAREC LGHP office
1 The program is open to all service members assigned to USAREC whether Active Duty (RA) or ActiveReserve (AR) regardless of rank or military occupational skill (MOS) Single Soldiers require a waiver toparticipate
2
3
All eligible personnel must be receiving BAH ldquowith dependent raterdquo and dependentsmust reside with Soldier In cases of joint custody service member must have thecustody at least 180 days per year Service memberrsquos are not eligible to apply for theLGHP if there is an active military installation with housing within a 50-mile radius orwhen a commute time is under 1 hour from the service members duty stationregardless of the length of the waiting listSoldiers are required to have at least 12 months remaining at their current dutystation at the time of the estimated lease start date
4 Average application processing time is 33 days5 Dwellings must be decent safe and sanitary and located in low crime
neighborhoods School rating is not a factor6 Pets are authorized (2 dogs or 2 cats or 1 dog and 1 cat) please contact
the LGHP office for more details and the list of restricted animal breeds7 Bedroom entitlements are based on number and age of dependents
bull Dependent parent ndash private bedroom
f
bull Children of opposite gender (5 yrs and under) ndash share bedroom (Maximum 2 per bedroom)
bull Children 10 or older ndash private bedroombull Service member and spouse ndash share bedroom
bull Children with same gender (9 yrs and under) ndash share bedroom (Maximum 2 per bedroom)bull Dependents 18-22 years old ndash private bedroom (Proof of school or college enrollment
require)bull Dependent 23 years and older ndash not authorizedbull Newborn ndash Private share (Contact USAREC LGHP office for details)
8 USACE will provide a list of at least three (3) acceptable dwellings Service member isresponsible to identify safe neighborhoods inspect the dwelling and select a dwelling fromthe list
9 If service member declines suitable dwellings service member is responsible for finding theirown dwelling and cannot re-apply for the program until the receipt of new PCS orders
10 To apply service member must complete and submit the following forms and documents to theLGHP e-mail address
a USAREC form 700-56 (Application)b USAREC form 700-57 (Statement of Understandingc Latest LESd Orderse DEERS verification for all dependtnts
Other (ie-EFMP)
United States Army Recruiting Command (USAREC)14
IV Pre-Departure ChildSchool Options
If you have school-aged children your childrsquos educational options may be one of the deciding factors in determining where you will live You will have public private or home-schooling options from which to choose Below are resources to help you make an informed decision
A Military Childhood Education Coalition (MCEC)The work of the Military Child Education Coalition (MCEC) is focused on ensuring quality educational opportunities for all military children affected by mobility family separation andtransitionA501(c)(3)non-profitworld-wideorganizationtheMCECperformsresearchdevelops resources conducts professional institutes and conferences and develops and publishes resources for all military families The MCEC serves as a model of positive leadership and advocacy for ensuring inclusive quality educational opportunities for all military children For more information about the MCEC visit wwwmilitarychildorg or call (254) 953-1923
B SchoolQuestorgSchoolQuest is an educational resource tool designed for military students their Families and the professionals who support them The primary audience includes military students and their parents seeking information about schools college and workplace readiness transition etc It is meant to facilitate the search for new schools and centralize resources But itrsquos more than just a searchsiteASchoolQuestProfileisalsoasecurestoragesiteforstudentsrsquoeducationalextra-curricularawardvolunteerandworkinformationItisasafecentralizedvirtualldquofiledrawerrdquowhereastudent(orparent)cankeeptrackofallthedetailsthataresodifficulttoorganizeSchoolQuest also offers a compilation of resources in one location for all 50 states DODEA and Washington DC It provides information about state school requirements and resources by each individualstateoryoucanidentifyaspecificresourceareathatyouwishtoresearchinoneormore states Visit httpswwwschoolquestorg for more information
C Military OneSourceMilitary OneSource provides tools and resources that allow Soldiers and family members to research an arearsquos educational opportunities In addition to searching for schools and tutors you can also learn about opportunities to get involved in your childrsquos educational activities Military OneSource offers information about the standardized testing requirements in the community to which you will PCS and tools to help children prepare Visit wwwmilitaryonesourcecom or call (800) 342-9647 for more information
D Army Fee Assistance Program information can be found on page 28
11 For more information contact
USAREC Housing Office(502) 624-3103Email usarmyknoxusareclisthq-g4-housing-officemailmilVisit wwwusarecarmymilfhpFind us on the USAREC facebook page httpswwwfacebookcom1USAREC
Family Resource Guide 15
Your TRICARE coverage is completely portable meaning it moves with you You are covered worldwide mdash both in transit to your new duty location and once you arrive Depending on where you PCS you may use a different TRICARE health plan option
For additional information visit the TRICARE website at httpwwwtricaremil
A Emergency Care
If you need emergency care while en route to your new duty station call 911 or go to the nearest emergencyroomTRICAREdefinesemergencycareasmedicalservicesprovidedforasuddenor unexpected medical or psychiatric condition or the sudden worsening of a chronic (ongoing) condition that is threatening to life limb or sight and needs immediate medical treatment or which has painful symptoms that need immediate relief to stop suffering If you are traveling near a military treatment facility (MTF) you should go to the MTF or military dental treatment facility for emergency services If you are hospitalized in a civilian facility for more than 24 hours contact your TRICARE region POC
B Urgent Care
While traveling in the United States Soldiers and their Families have access to Urgent Care facilities For a location near you or more information call Tricare at (800)TRICARE (8742273) Option 1
C Prescriptions
Youshouldhaveallyourprescriptionsfilledbeforeyouleavebutifyouneedaprescriptionfilledwhile you are traveling in the United States you have several options
bull IfnearamilitarytreatmentfacilityfilltheprescriptionattheMTFpharmacybull Find the closest TRICARE network pharmacy Call (877) 363-1303 or visit
wwwtricaremilbull If a network pharmacy is not available you can visit a non-network pharmacyYoumayhavetopayupfrontformedicationandfileaclaimwithExpressScripts Inc for reimbursement Call (877) 363-1303 or go to wwwtricaremil formore information
bull The mail-order option is not recommended for a prescription you need rightaway but if you will be traveling for a long time you can arrange for anyregularprescriptionstobefilledviathemail-orderpharmacybycallingyourprimary care manager or (877) 363-1303
For more information about Tricare please see pages Pages 26-27
V Transition Medical and Dental Coverage En Route
TRICARE is regionally managed healthcare program for active duty and retired members of the uniformed services their families and survivors TRICARE brings together the resources of the Army Navy and AirForce and suppliments them with networks of civilian healthcare progessionals to provide better access and high quality service while maintaining the capability to support military opperations
United States Army Recruiting Command (USAREC)16
VI Arrival and Orientation In-Processing
A Finance Permanent Change of Station (PCS) Entitlements
Finance in-processing will be done at the same time as personnel in-processing It is very important that all documents be brought with you to receive all pay entitlements as quickly as possible The following is a list of entitlements you may receive learn more about PCS entitlements forms and settlement processing online at wwwdfasmilpcstravelhtm
1 Basic Allowance for Housing (BAH)
Compensation is provided to military members to adjust for housing cost in local civilian markets Rates vary by pay grade dependency status and geographic location There are ldquowithrdquo and ldquowithout dependentrdquo rates BAH is intended to cover both rent and utilities
2 COnUS COlA
Continental United States cost-of-living allowance is available to military members in high cost areas as a means to provide compensation for variations in non-housing costs There are ldquowithrdquo and ldquowithout dependentrdquo rates
3 Special Duty Assignment Pay (SDAP) for recruiters
Enlisted active duty servicemembers on recruiting duty may be paid SDAP
bull SD-6 Field recruiters (Active amp Reserve recruiting for enlisted medical specialforcesandwarrantofficers)stationcenterleaderscompany1SGsCSMSGMsassigned to battalions guidance counselors and recruiter trainers
bull SD-5 Battalion operations nCOsbull SD-4 79R assigned to brigade and USAREC HQ Recruiting amp Retention
School instructors and HQDA level 79R staff
4 Recruiter Expense Allowance (REA)
This allowance enables recruiters to pay document fees provide lunch for Future Soldiers etc For a list of reimbursable expenses and how to apply for reimbursement see USAREC Regulation 37-17
5 Basic Allowance for Subsistence (BAS)
Basic Allowance for Subsistence (BAS) is meant to offset the cost of the Soldierrsquos meals but it is not intended to cover the cost of meals for family members
6 Base Pay
Pay charts can be found at wwwdfasmil For a guide to help you understand your sponsorrsquos leave and earnings statement visit wwwdfasmilmilitarymemberspayentitlementsaboutpayhtml
7 Miscellaneous Pay and Allowances
A Soldier may receive various other allowances depending on his or her job and duty location ie languageproficiencypayaviationcareerincentivepayhealthprofessionalhazardousdutypayand Family separation pay
Family Resource Guide 17
8 Permanent Change of Station (PCS) Travel Settlement (DD 1351-2)
Receiptsunder$75willnotneedtoberetainedforyoursettlementSoldierswillreceiveaflatper diem rate for themselves and their dependents and mileage reimbursement Receipts are only needed if you make a personally procured move (PPM) formerly known as a Do-It-Yourself (DITY)moveorpartialDITYmoveWhenaPPMisfiledensurealldocumentationreceivedfrom transportation and any advance travel pay vouchers are included If all documentation is provided upon in-processing and is correct then your settlement should take no more than four to six weeks and will be paid by electronic funds transfer (EFT) into the same account that your direct deposit is currently being received
DO NOT ASSUME you will receive any of these allowances Allowances change periodically socheckwiththefinanceofficeatthelosinggainingbattaliontodeterminetheexactamountofyourallowancesandentitlementsPleasevisittheDefenseTravelManagementOfficewebsite at wwwdefensetraveldodmil
9 Servicemembers Group life Insurance (SGlI)
SGlI is a program of low cost group life insurance for servicemembers SGlI coverage is available in $50000 increments up to the maximum of $400000 or can be declined altogether but these options must be elected in writing A Soldier is automatically issued the maximum amount of $400000
Spouses and dependent children of active duty servicemembers or members of the national Guard or Ready Reserve are eligible for Family Servicemembersrsquo Group life Insurance (FSGlI) Family coverage is available only to members insured under the SGlI program If you are covered under SGlI you are eligible to insure your spouse regardless of whether your spouse is on active duty retired or is a civilian Maximum spouse coverage is issued automatically but can be declined or reduced in writing by the servicemember FSGlI coverage is available in increments of $10000 and provides up to a maximum of $100000 of insurance coverage for spouses not to exceed the servicemembersrsquo SGlI coverage amount and $10000 for dependent childrenAstheservicememberyouarealwaysthebeneficiaryofFSGLIcoverage
You pay a premium for your spousersquos coverage which increases as your spouse ages Coverage for your child is provided at no cost until the child is 18 unless the child is a full-time student or becomes permanently and totally disabled and incapable of self-support prior to age 18
For more information and premiums visit wwwbenefitsvagovinsurance
10 Blended Retirement System
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service membersrsquo Thrift Savings Plan account The new Blended Retirement System goes into effect on January 1 2018 All members serving as of December 31 2017 are grandfathered under the legacy retirement system No one currently-serving will be automatically switched to the Blended Retirement System Though they are grandfathered under the legacy retirement system Active Component Service members with fewer than 12 years since their Pay Entry Base Date and Reserve Component Service members who have accrued fewer than 4320 retirement points as of December 31 2017 will have the option to opt into the Blended Retirement System The opt-inelection period for the Blended Retirement System begins January 1 2018 and concludes on December 31 2018 All Service members who enter the military on or after January 1 2018 will automatically be enrolled in BRS
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)2
5th Brigade
4C Dallas4D Denver4E Houston4G Kansas City4J Oklahoma City4K San Antonio4P Phoenix
US Army Recruiting Command
Alaska Hawaii Puerto Rico Virgin Islands Germany
OCONUSJapanAmer SamoaSouth KoreaGuamPanama
644
1374
BrigadesBattalions Companies CentersStations
6th Brigade
6F Los Angeles 6H Portland 6I NorCal6J Salt Lake City 6K Southern Cal 6L Seattle6N Cent Cal
5A Chicago 5C Cleveland5D Columbus 5H Indianapolis 5I Great Lakes 5J Milwaukee5K Minneapolis 5N Nashville
3rd Brigade
3A Atlanta3D Columbia3E Jacksonville3G Miami3H Montgomery3J Raleigh3N Tampa3T Baton Rouge
2nd Brigade1st Brigade
1A Albany1B Baltimore1D New England1E Harrisburg1G New York City1K Mid-Atlantic1N Syracuse1O Richmond
Family Resource Guide 3
5th MRBn
9D1 San Antonio9D2 Kansas City9D3 Houston
US Army Medical Recruiting Brigade
9E1 Denver9E2 Los Angeles9E3 Seattle
6th MRBn
9C1 Minneapolis9C2 Chicago9C3 Columbus
3rd MRBn
9B1 Atlanta9B2 Nashville9B3 Orlando
2nd MRBn
9A1 MDW9A2 Boston9A3 NYC9A4 Pittsburgh
1st MRBn
Medical Recruiting Brigade Medical Recruiting Battalions Medical Recruiting CompaniesMedical Recruiting CentersChaplain Branch Chaplain Recruiting Teams
16
81
516
1
9A9C
9E
9B9D
USAREC AMEDD
OCONUS
Japan
Hawaii Amer Samoa
Puerto Rico
S Korea
Virgin Islands
Guam
Germany
Alaska
Recruiting Chain of Command
Center leadereither E6E7
Company Commander
Battalion Commander
Brigade Commander
USAREC Commanding General
Center leadereither E6E7
First Sergeant
Battalion Command Sergeant Major
Brigade Command Sergeant Major
USAREC Command Sergeant Major
Chain of Command
NCO Support Channel
Some ranks may not be representative of every company battalion or brigade
For full definitions see pages 46-47 in Resource SectionIII
Family Resource Guide 5
B- HistoryKnowingourhistoryhelpsdefineusandunderstand the importance of our actions It honors those who came before us recognizing their accomplishments and appreciating their sacrificesUnderstandingourhistoryshapesthe way we view our future and the answers we provide to existing problems
Studying our history prevents us from repeating the problems of the past As George Orwell stated ldquoHe who controls the past controls the futurerdquo
The US Army Recruiting Command traces its history back to 1822 when Maj Gen Jacob J Brown Commanding General of the Army started the General Recruiting Service The firstrecruitingstationscalledldquorendezvousrdquowere opened in new York Baltimore and Philadelphia
Volunteerism has been the backbone of the Army during its history with the draft having been in effect for only about 35 years mainly during times of war and for a period of 20 yearsfollowingtheKoreanConflict
Recruiting was reestablished in August 1945 under the direction of the Army AdjutantGeneralrsquosOfficeIn1962theArmy transferred the recruiting examining induction and processing responsibilities to the United States Continental Army Command In late 1963 the Armyrsquos Deputy Chief of Staff for Personnel appointed a committee to analyze the recruiting process As a result Army Recruiting Command was formed Oct 1 1964 at Fort Monroe Virginia The new command was organized into six Recruiting Districts which mirrored the structure of the six Continental Armies The Recruiting Districts were the equivalent of todayrsquos Recruiting Brigades The Recruiting Districts were organized into Recruiting Main Stations (todayrsquos Recruiting Battalions) and were responsible for the Armed Forces Examining Stations Armed Forces Induction Stations and joint US Army-US Air Force Joint Processing Units within their boundaries
Recruiting Command was yet again transferred in July 1966 this time to the Deputy Chief of Staff for Personnel Department of the Army The command now had the responsibility of recruiting for the Regular Army in the continental United States Alaska Hawaii and Puerto and running the nationwide network of Armed Forces Examining and Entrance Stations
The last draftee entered the Army in December 1972 and in July 1973 USAREC began its mission of recruiting an All-Volunteer Army
Maj Gen Jacob Jennings Brown
Recruiting for the US Army began in 1776 with the raising and training of Continental SoldierstofightintheRevolutionaryWar
Colonial militia laws mdash and state laws after 1776 mdash required able-bodied men to enroll in the militia and undergo military training all without pay Some militiamen volunteered for short terms of service for which they were paid An estimated 175000 men served under arms in some manner during the Revolutionary War
United States Army Recruiting Command (USAREC)6
The headquarters completed a move from Hampton Virginia to Fort Sheridan Illinois The number of recruiting main stations increased from 40 to 64 and captains were introduced into the chain of command to improve the chain of commandrsquos structure
In1974thefivenumberedRecruitingDistrictswere redesignated as Regional Recruiting Commands The Recruiting Main Stations were redesignated as District Recruiting Commands
The examining and entrance function was transferred to the United States Military Entrance Processing Command (MEPCOM) July 1 1976 Since 1979 USARECrsquos mission has included recruiting for the Army Reserve
In October 1983 Recruiting Commandrsquos subordinate unitsrsquo designations were changed one last time The Regional Recruiting Commands were designated as numbered Recruiting Brigades with 1st Brigade at Fort Meade 2d Brigade at Fort Gillem 4th Brigade at Fort Sheridan 5th Brigade at Fort Sam Houston and 6th Brigade at Fort Baker The District Recruiting Commands were redesignated as Recruiting Battalions In 1992 USAREC headquarters was moved to Fort Knox Kentucky from Fort Sheridan
In 1994 3rd Recruiting Brigade was activated and assumed much of the territory assigned to 4th Brigade The program Success 2000 re-engineered the mission reducing 20 recruiting categories to only four simplifying and stabilizing recruitersrsquo monthly contract missions
TheArmyMedicalDepartmentOfficerProcurement Division transferred from the OfficeoftheSurgeonGeneraltoUSARECin1995Eachofthefivebrigadesactivatedan Army medical recruiting detachment The medical missions included the Army nurse Corps Dental Corps Medical Service Corps Veterinary Corps Medical Corps and Specialist Corps for both the Regular Army and Army Reserve In 2005 medical recruiting
detachments were re-designated as medical recruiting battalions
In2005USARECrsquosfiveMedicalRecruitingDetachments were redesignated as Medical Recruiting Battalions and the Special Operations Recruiting Battalion (SORB) was formed consolidating the recruiting of all Army special operations specialties
In 2006 USAREC focused on teaching the force how to think versus what to think with thepublishingofitsfirstRecruitingOperationsDoctrine Targeting the station and company level environments led to adjusting boundaries and locations to better align the recruiting force to support the market
USAREC activated two new brigades in 2007 the Medical Recruiting Brigade and the Special Missions Brigade The Medical Recruiting Brigade designated as Allgoodrsquos Highlanders assumedcontrolofthefivemedicalrecruitingbattalions
In 2008 USAREC deactivated four battalions while creating the Fresno Battalion in California leaving USAREC at 38 battalions In 2009 the 2nd Recruiting Brigade moved from Fort Gillem Georgia to Redstone Arsenal Alabama The Special Missions Brigade was deactivated and the Medical Recruiting Brigade assumed operational command of the SORB
The US Army Accessions Command (USAAC) USARECrsquos higher headquarters moved from Fort Monroe Virginia to Fort Knox in 2010 USAAC was deactivated in January 2012 and USAREC was reorganized under the US Army Training and Doctrine Command
In October 2012 the SORB was realigned as a separate battalion and the Army Marketing and Research Group (AMRG) headquartered in Alexandria Virginia assumed oversight for all accessions-based marketing advertising and market research
By the end of 2012 the Small Unit Recruiting concept was implemented command-wide requiring recruiting teams to act in concert to accomplish the mission One Mission One Team One Fight
In March 2014 the decision was made to relocate the Recruiting and Retention School (RRS) to Fort Knox Kentucky from Fort Jackson South Carolina where it has been since 1995
The new RRS campus with its state of the art digital classrooms enables students to stay in temporary post student housing within walking distancetothediningfacilityandfitnesscenters
The mission of the RRS is to train and educate military and civilian leaders and develop complementary concepts doctrine organization material and training across the spectrum of recruiting and retention to enable AmericarsquosArmedForcestofightandwinthenationrsquos wars
Family Resource Guide 7
Information for Families prior to attending the Army Recruiter Course and what the Soldier and Family can expect
After assignment as a recruiter the Soldier will attend the Army Recruiter Course (ARC) at the Recruiting and Retention School (RRS) Fort Knox KY The Solider will attend the ARC in a TDY status The Soldierrsquos Family is not authorized to attend ARC with the Soldier and will remain at their assigned duty station or chosen place to live until after the Soldier graduates from ARC and receives permanent change of station (PCS) orders
If enrolled in EFMP Soldiers must ensure that the EFMP packet is updated prior to attending the ARC Soldiers with a temporary profile should request a deferment of course date otherwise the Soldier will be sent home if they arrive on a temporary profile
The ARC is a 6-week long course During the course Soldiers will be given their assignments Soldiers will be given battalion assignments during the second week of the ARC and recruiting center assignments during the fourth week of the ARC PCS orders will prepared upon graduation
Families are invited to attend the ARC graduation The cost to attend the graduation is not reimbursable and must be paid by the Family Because PCS orders wonrsquot be prepared until after graduation the Family may have to return to their previous duty station to conduct the PCS move to the Soldierrsquos USAREC assignment
C- PREPARATION
Family Resource Guide 8
Family Resource Guide 9
I Pre-Departure ResourcesMoving is never easy whether it is across town or to another continent We have compiled information on many of the subjects important to USAREC Soldiers and Families making a Permanent Change of Station (PCS) move This is general information meaning it should apply toalmostallmovesmdashnotjustmovestoorfromanyspecificareaKeepinmindthatlocallawsrules etc may change some of this information ALWAYS ASKthelocalofficesyoursponsorthebattalionS-1orSFAforinformationspecifictoyourPCS
A Sponsorship ProgramAll transferring servicemembers are entitled to an appointed sponsor at their new command The goal of the Total Army Sponsorship Program is to ease the transition of Soldiers Department of Army Civilians and their Families to their new working and living environment Having a sponsor helps reduce the anxiety associated with any PCS move and expedite the ability to transition to the new assignment
After you receive your assignment you should receive notification of a sponsor being assigned to you This email will include the name and contact information for your sponsor who will contact you within seven days The assigned sponsor will provide a welcome packet and current information about USAREC and the surrounding community
If you do not hear from your assigned sponsor within seven days and you desire a sponsor please contact your battalion S-1 or SFA
B The Soldier and Family Assistance (SFA) Program Manager
The SFA holds a unique position only found within USAREC Heshe is a civilian employee who provides information and resources that support Soldier and Family well-being mobility and economic readiness Think of the SFA as the director of an installationrsquos Army Community Service(ACS)officeTheSFAplansdirectscoordinatestrainsevaluatesandorganizesthefollowing programs
bullbullbullbullbullbullbull Family Program VolunteersVolunteer Recognition
InformationReferral and Follow-upRelocationFinancial Assistance PlanningTRICAREBeneficiaryCounselingandAssistanceCoordinator(BCAC) Volunteer Management Information System (VMIS)
bullbullbullbull
Army Family Action Plan (AFAP)Army Family Team Building (AFTB) Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP)Family Member Employment Assistance Family Program Funds Management
D- RELOCATION
Interactive Customer Evaluation (ICE)- You can provide feedback about the services provided to you by a Soldier and Family Assistance Program Manager by visiting our ICE site Click image to the right to open link
United States Army Recruiting Command (USAREC)10
A USAREC Family Program Video that provides a quick overview of USAREC Quality of life (QOl) Click image to the left to open the video
For additional information and resources please visit the HQ USAREC Soldier and Family Assistance Branch (SFAB) Click image above to open the USAREC SFAB website
US Army Recruiting Command Soldier and Family Assistance Branch Click image to
the right to like us on Facebook
Refer to page 38 for more information about SFAs and the list of battalion SFA phone numbers
C Army OneSourceHealthy Families make strong Soldiers Strong Soldiers make a successful Army Thatrsquos what Army OneSource is all about Army OneSource enhances unit readiness by providing Soldiers and their Families with information and resources to meet their needs 247 mdash regardless of location mdash promoting resiliency and stability Visit wwwmyarmyonesourcecom or call (877) 811-ARMY
D Military OneSourceContact Military OneSource for a free packet of information about your new community The packet contains information about the community housing schools jobs cost of living climate etc to help make the transition smoother Plan My Move MilitaryInSTAllATIOnS and Military Youth on the Move are three of the many helpful programs available through Military OneSource
Plan My MovePlanMyMoveisanonlinemovingtoolthatsimplifiesthemovingprocessbreakingitdownintoclearmanageablestepsforbothexperiencedandfirsttimemoversPlanMyMoveprovidesyouwithcomprehensivemovinginformationdetailsaboutbenefitsandallowancesarelocationbudget planner and links to MilitaryInSTAllATIOnS and Military OneSource
Handy To-Do lists and ChecklistsChoose your departure and destination locations as well as a departure date to create the printable calendar to-do lists and checklists to help you stay organizedVisit httpplanmymovemilitaryonesourcemil Customizable Calendar
Visit wwwmilitaryonesourcemilmoving or call (800) 342-9647
Family Resource Guide 11
Use the Plan My Move planning calendar to organize your move Select your departure datedeparture location and your destination to easily customize the calendar to meet yourspecific needs
bullbull
Accessgeneralandinstallation-specificinformationAdd modify and remove tasksList key departure and arrival activitiesModify the time frame for your move ranging from one month to two yearsbull
MilitaryINSTALLATIONSOnMilitaryINSTALLATIONSyoucanselectanylocationandfindvaluableinformationonmany topics such as housing relocation assistance child care household goods education and health care It offers a searchable directory of installation and state programs and services - for easy access tophonefaxnumbersemailaddresseswebsitesandmapsUseittofindaspecificprogramortocreate a list of programs available within a certain distance of your ZIP code
bullRead numerous articles about your installation
bullView photos weather information and maps
bull
Download and print complete or custom installation bookletsbull
Research community information and cost of living comparisonsbull
View a State Resource Directory and all installations in a state
II Pre-Departure Permanent Change of Station (PCS) Entitlements and Other Benefits
Military personnel are entitled to reimbursement for costs incurred as a result of a PCS move These are the various allowances and entitlements associated with most Continental United States (COnUS) PCS moves Visit wwwdfasmilpcstravel for the most current information on the below entitlements
A Monetary Allowance in Lieu of Transportation (MALT)
There is an allowance for military members who drive their own vehicle to a new duty station MALTispaidonapermilebasisfortheofficialdistanceofeachportionofthetravel
B lsquoPlusrsquo (Per Diem) Allowances
There are two types of lsquoPlusrsquo per diems paid during a PCS move to assist Families with paying for lodging and meals MAlT-Plus is authorized to servicemembers traveling in their personal vehicle While MAlT is paid on a per mile basis the lsquoPlusrsquo (per diem) portion is paid on a whole day calendar basis for the allowable travel time lodgings-Plus is used to pay for lodging costs associated with a PCS move This per diem may be paid for any necessary overnight delay or processing time at a transportation terminal or personnel processing center related to a PCS move Lodgings-Plus and MALT-Plus cannot both be paid on the same day
bull
United States Army Recruiting Command (USAREC)12
C Dislocation Allowance (DLA)
DlA is a partial reimbursement for certain expenses associated with relocating a household such as deposits and other set-up costs If the military member is not moving dependents and is assigned to government quarters at the new assignment DlA is not authorized
D Temporary Lodging Expense Allowance (TLETLA)
Authorized allowance to help defray the cost of meals and temporary lodging expenses incurred during the PCS relocation
E Advance Pay and Allowances
Servicemembers may request up to three months advance pay up to 60 days prior to moving Extremecautionshouldbeutilizedifyoutakeadvantageofthisbenefitasitmustberepaid
III Pre-Departure Housing Options
A Military Installation Family Housing
Military Installation Family Housing opportunities may be available at your new assignment It does not have to be an Army post it could be another military installation You may request informationabouthousingoptionsatyournewdutystationfromthehousingofficeatyourcurrent duty station
1 Application for Family Housing
To apply for housing on an installation you will need a completed DD Form 1746 (Application for Assignment to Housing) one copy of your orders your most recent leave and earnings statement (lES) a copy of your DD Form 1172 (DEERS Enrollment) a copy of your DA 31 (leave form) a copy of your ERBORB and if applicable a special needs statement for an ADA accessiblehomeandoradoctorrsquosstatementconfirmingpregnancyContacttheappropriatehousingofficedirectlyformorespecificinformationincludingfaxoremailsubmissionguidelines Please note that application processes may vary from one military installation to another Yoursponsorcangiveyouthecontactinformationfortheappropriatehousingoffice
HOMESmil is a DoD website designed to connect service members and their Families with community housing rental listings located near US military bases Create an account or login to begin searching for homes near your current or future installation HOMESmil offers a database of available rental listings as well as contact information for your current or prospective housing office
TofindouthowmuchyourBasicAllowanceforHousing(BAH)willbeinyournewareavisit wwwdefensetraveldodmilsitebahcfm
C Leased Government Housing (LGH)
USAREC personnel and their families may be assigned to a location where the Basic Allowance for Housing (BAH) does not support the local housing cost and military housing is not available within a reasonable commuting distance from their duty station To improve the quality of life for USAREC families in these areas and to prevent them from incurring excessive out-of-pocket (OOP) expenses the Command in conjunction with the US Army Corps of Engineers (USACE) established the Leased Government Housing Program (LGHP)
B HOMESmil
Family Resource Guide 13
Under the LGHP the USACE will try to procure leased housing in these areas on the service memberrsquos behalf If qualified the service member will forfeit their BAH allowances and the LGHP will pay the rent and utilities of the leased dwelling Below are a few program policies For a full explanation of the program please contact the USAREC LGHP office
1 The program is open to all service members assigned to USAREC whether Active Duty (RA) or ActiveReserve (AR) regardless of rank or military occupational skill (MOS) Single Soldiers require a waiver toparticipate
2
3
All eligible personnel must be receiving BAH ldquowith dependent raterdquo and dependentsmust reside with Soldier In cases of joint custody service member must have thecustody at least 180 days per year Service memberrsquos are not eligible to apply for theLGHP if there is an active military installation with housing within a 50-mile radius orwhen a commute time is under 1 hour from the service members duty stationregardless of the length of the waiting listSoldiers are required to have at least 12 months remaining at their current dutystation at the time of the estimated lease start date
4 Average application processing time is 33 days5 Dwellings must be decent safe and sanitary and located in low crime
neighborhoods School rating is not a factor6 Pets are authorized (2 dogs or 2 cats or 1 dog and 1 cat) please contact
the LGHP office for more details and the list of restricted animal breeds7 Bedroom entitlements are based on number and age of dependents
bull Dependent parent ndash private bedroom
f
bull Children of opposite gender (5 yrs and under) ndash share bedroom (Maximum 2 per bedroom)
bull Children 10 or older ndash private bedroombull Service member and spouse ndash share bedroom
bull Children with same gender (9 yrs and under) ndash share bedroom (Maximum 2 per bedroom)bull Dependents 18-22 years old ndash private bedroom (Proof of school or college enrollment
require)bull Dependent 23 years and older ndash not authorizedbull Newborn ndash Private share (Contact USAREC LGHP office for details)
8 USACE will provide a list of at least three (3) acceptable dwellings Service member isresponsible to identify safe neighborhoods inspect the dwelling and select a dwelling fromthe list
9 If service member declines suitable dwellings service member is responsible for finding theirown dwelling and cannot re-apply for the program until the receipt of new PCS orders
10 To apply service member must complete and submit the following forms and documents to theLGHP e-mail address
a USAREC form 700-56 (Application)b USAREC form 700-57 (Statement of Understandingc Latest LESd Orderse DEERS verification for all dependtnts
Other (ie-EFMP)
United States Army Recruiting Command (USAREC)14
IV Pre-Departure ChildSchool Options
If you have school-aged children your childrsquos educational options may be one of the deciding factors in determining where you will live You will have public private or home-schooling options from which to choose Below are resources to help you make an informed decision
A Military Childhood Education Coalition (MCEC)The work of the Military Child Education Coalition (MCEC) is focused on ensuring quality educational opportunities for all military children affected by mobility family separation andtransitionA501(c)(3)non-profitworld-wideorganizationtheMCECperformsresearchdevelops resources conducts professional institutes and conferences and develops and publishes resources for all military families The MCEC serves as a model of positive leadership and advocacy for ensuring inclusive quality educational opportunities for all military children For more information about the MCEC visit wwwmilitarychildorg or call (254) 953-1923
B SchoolQuestorgSchoolQuest is an educational resource tool designed for military students their Families and the professionals who support them The primary audience includes military students and their parents seeking information about schools college and workplace readiness transition etc It is meant to facilitate the search for new schools and centralize resources But itrsquos more than just a searchsiteASchoolQuestProfileisalsoasecurestoragesiteforstudentsrsquoeducationalextra-curricularawardvolunteerandworkinformationItisasafecentralizedvirtualldquofiledrawerrdquowhereastudent(orparent)cankeeptrackofallthedetailsthataresodifficulttoorganizeSchoolQuest also offers a compilation of resources in one location for all 50 states DODEA and Washington DC It provides information about state school requirements and resources by each individualstateoryoucanidentifyaspecificresourceareathatyouwishtoresearchinoneormore states Visit httpswwwschoolquestorg for more information
C Military OneSourceMilitary OneSource provides tools and resources that allow Soldiers and family members to research an arearsquos educational opportunities In addition to searching for schools and tutors you can also learn about opportunities to get involved in your childrsquos educational activities Military OneSource offers information about the standardized testing requirements in the community to which you will PCS and tools to help children prepare Visit wwwmilitaryonesourcecom or call (800) 342-9647 for more information
D Army Fee Assistance Program information can be found on page 28
11 For more information contact
USAREC Housing Office(502) 624-3103Email usarmyknoxusareclisthq-g4-housing-officemailmilVisit wwwusarecarmymilfhpFind us on the USAREC facebook page httpswwwfacebookcom1USAREC
Family Resource Guide 15
Your TRICARE coverage is completely portable meaning it moves with you You are covered worldwide mdash both in transit to your new duty location and once you arrive Depending on where you PCS you may use a different TRICARE health plan option
For additional information visit the TRICARE website at httpwwwtricaremil
A Emergency Care
If you need emergency care while en route to your new duty station call 911 or go to the nearest emergencyroomTRICAREdefinesemergencycareasmedicalservicesprovidedforasuddenor unexpected medical or psychiatric condition or the sudden worsening of a chronic (ongoing) condition that is threatening to life limb or sight and needs immediate medical treatment or which has painful symptoms that need immediate relief to stop suffering If you are traveling near a military treatment facility (MTF) you should go to the MTF or military dental treatment facility for emergency services If you are hospitalized in a civilian facility for more than 24 hours contact your TRICARE region POC
B Urgent Care
While traveling in the United States Soldiers and their Families have access to Urgent Care facilities For a location near you or more information call Tricare at (800)TRICARE (8742273) Option 1
C Prescriptions
Youshouldhaveallyourprescriptionsfilledbeforeyouleavebutifyouneedaprescriptionfilledwhile you are traveling in the United States you have several options
bull IfnearamilitarytreatmentfacilityfilltheprescriptionattheMTFpharmacybull Find the closest TRICARE network pharmacy Call (877) 363-1303 or visit
wwwtricaremilbull If a network pharmacy is not available you can visit a non-network pharmacyYoumayhavetopayupfrontformedicationandfileaclaimwithExpressScripts Inc for reimbursement Call (877) 363-1303 or go to wwwtricaremil formore information
bull The mail-order option is not recommended for a prescription you need rightaway but if you will be traveling for a long time you can arrange for anyregularprescriptionstobefilledviathemail-orderpharmacybycallingyourprimary care manager or (877) 363-1303
For more information about Tricare please see pages Pages 26-27
V Transition Medical and Dental Coverage En Route
TRICARE is regionally managed healthcare program for active duty and retired members of the uniformed services their families and survivors TRICARE brings together the resources of the Army Navy and AirForce and suppliments them with networks of civilian healthcare progessionals to provide better access and high quality service while maintaining the capability to support military opperations
United States Army Recruiting Command (USAREC)16
VI Arrival and Orientation In-Processing
A Finance Permanent Change of Station (PCS) Entitlements
Finance in-processing will be done at the same time as personnel in-processing It is very important that all documents be brought with you to receive all pay entitlements as quickly as possible The following is a list of entitlements you may receive learn more about PCS entitlements forms and settlement processing online at wwwdfasmilpcstravelhtm
1 Basic Allowance for Housing (BAH)
Compensation is provided to military members to adjust for housing cost in local civilian markets Rates vary by pay grade dependency status and geographic location There are ldquowithrdquo and ldquowithout dependentrdquo rates BAH is intended to cover both rent and utilities
2 COnUS COlA
Continental United States cost-of-living allowance is available to military members in high cost areas as a means to provide compensation for variations in non-housing costs There are ldquowithrdquo and ldquowithout dependentrdquo rates
3 Special Duty Assignment Pay (SDAP) for recruiters
Enlisted active duty servicemembers on recruiting duty may be paid SDAP
bull SD-6 Field recruiters (Active amp Reserve recruiting for enlisted medical specialforcesandwarrantofficers)stationcenterleaderscompany1SGsCSMSGMsassigned to battalions guidance counselors and recruiter trainers
bull SD-5 Battalion operations nCOsbull SD-4 79R assigned to brigade and USAREC HQ Recruiting amp Retention
School instructors and HQDA level 79R staff
4 Recruiter Expense Allowance (REA)
This allowance enables recruiters to pay document fees provide lunch for Future Soldiers etc For a list of reimbursable expenses and how to apply for reimbursement see USAREC Regulation 37-17
5 Basic Allowance for Subsistence (BAS)
Basic Allowance for Subsistence (BAS) is meant to offset the cost of the Soldierrsquos meals but it is not intended to cover the cost of meals for family members
6 Base Pay
Pay charts can be found at wwwdfasmil For a guide to help you understand your sponsorrsquos leave and earnings statement visit wwwdfasmilmilitarymemberspayentitlementsaboutpayhtml
7 Miscellaneous Pay and Allowances
A Soldier may receive various other allowances depending on his or her job and duty location ie languageproficiencypayaviationcareerincentivepayhealthprofessionalhazardousdutypayand Family separation pay
Family Resource Guide 17
8 Permanent Change of Station (PCS) Travel Settlement (DD 1351-2)
Receiptsunder$75willnotneedtoberetainedforyoursettlementSoldierswillreceiveaflatper diem rate for themselves and their dependents and mileage reimbursement Receipts are only needed if you make a personally procured move (PPM) formerly known as a Do-It-Yourself (DITY)moveorpartialDITYmoveWhenaPPMisfiledensurealldocumentationreceivedfrom transportation and any advance travel pay vouchers are included If all documentation is provided upon in-processing and is correct then your settlement should take no more than four to six weeks and will be paid by electronic funds transfer (EFT) into the same account that your direct deposit is currently being received
DO NOT ASSUME you will receive any of these allowances Allowances change periodically socheckwiththefinanceofficeatthelosinggainingbattaliontodeterminetheexactamountofyourallowancesandentitlementsPleasevisittheDefenseTravelManagementOfficewebsite at wwwdefensetraveldodmil
9 Servicemembers Group life Insurance (SGlI)
SGlI is a program of low cost group life insurance for servicemembers SGlI coverage is available in $50000 increments up to the maximum of $400000 or can be declined altogether but these options must be elected in writing A Soldier is automatically issued the maximum amount of $400000
Spouses and dependent children of active duty servicemembers or members of the national Guard or Ready Reserve are eligible for Family Servicemembersrsquo Group life Insurance (FSGlI) Family coverage is available only to members insured under the SGlI program If you are covered under SGlI you are eligible to insure your spouse regardless of whether your spouse is on active duty retired or is a civilian Maximum spouse coverage is issued automatically but can be declined or reduced in writing by the servicemember FSGlI coverage is available in increments of $10000 and provides up to a maximum of $100000 of insurance coverage for spouses not to exceed the servicemembersrsquo SGlI coverage amount and $10000 for dependent childrenAstheservicememberyouarealwaysthebeneficiaryofFSGLIcoverage
You pay a premium for your spousersquos coverage which increases as your spouse ages Coverage for your child is provided at no cost until the child is 18 unless the child is a full-time student or becomes permanently and totally disabled and incapable of self-support prior to age 18
For more information and premiums visit wwwbenefitsvagovinsurance
10 Blended Retirement System
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service membersrsquo Thrift Savings Plan account The new Blended Retirement System goes into effect on January 1 2018 All members serving as of December 31 2017 are grandfathered under the legacy retirement system No one currently-serving will be automatically switched to the Blended Retirement System Though they are grandfathered under the legacy retirement system Active Component Service members with fewer than 12 years since their Pay Entry Base Date and Reserve Component Service members who have accrued fewer than 4320 retirement points as of December 31 2017 will have the option to opt into the Blended Retirement System The opt-inelection period for the Blended Retirement System begins January 1 2018 and concludes on December 31 2018 All Service members who enter the military on or after January 1 2018 will automatically be enrolled in BRS
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 3
5th MRBn
9D1 San Antonio9D2 Kansas City9D3 Houston
US Army Medical Recruiting Brigade
9E1 Denver9E2 Los Angeles9E3 Seattle
6th MRBn
9C1 Minneapolis9C2 Chicago9C3 Columbus
3rd MRBn
9B1 Atlanta9B2 Nashville9B3 Orlando
2nd MRBn
9A1 MDW9A2 Boston9A3 NYC9A4 Pittsburgh
1st MRBn
Medical Recruiting Brigade Medical Recruiting Battalions Medical Recruiting CompaniesMedical Recruiting CentersChaplain Branch Chaplain Recruiting Teams
16
81
516
1
9A9C
9E
9B9D
USAREC AMEDD
OCONUS
Japan
Hawaii Amer Samoa
Puerto Rico
S Korea
Virgin Islands
Guam
Germany
Alaska
Recruiting Chain of Command
Center leadereither E6E7
Company Commander
Battalion Commander
Brigade Commander
USAREC Commanding General
Center leadereither E6E7
First Sergeant
Battalion Command Sergeant Major
Brigade Command Sergeant Major
USAREC Command Sergeant Major
Chain of Command
NCO Support Channel
Some ranks may not be representative of every company battalion or brigade
For full definitions see pages 46-47 in Resource SectionIII
Family Resource Guide 5
B- HistoryKnowingourhistoryhelpsdefineusandunderstand the importance of our actions It honors those who came before us recognizing their accomplishments and appreciating their sacrificesUnderstandingourhistoryshapesthe way we view our future and the answers we provide to existing problems
Studying our history prevents us from repeating the problems of the past As George Orwell stated ldquoHe who controls the past controls the futurerdquo
The US Army Recruiting Command traces its history back to 1822 when Maj Gen Jacob J Brown Commanding General of the Army started the General Recruiting Service The firstrecruitingstationscalledldquorendezvousrdquowere opened in new York Baltimore and Philadelphia
Volunteerism has been the backbone of the Army during its history with the draft having been in effect for only about 35 years mainly during times of war and for a period of 20 yearsfollowingtheKoreanConflict
Recruiting was reestablished in August 1945 under the direction of the Army AdjutantGeneralrsquosOfficeIn1962theArmy transferred the recruiting examining induction and processing responsibilities to the United States Continental Army Command In late 1963 the Armyrsquos Deputy Chief of Staff for Personnel appointed a committee to analyze the recruiting process As a result Army Recruiting Command was formed Oct 1 1964 at Fort Monroe Virginia The new command was organized into six Recruiting Districts which mirrored the structure of the six Continental Armies The Recruiting Districts were the equivalent of todayrsquos Recruiting Brigades The Recruiting Districts were organized into Recruiting Main Stations (todayrsquos Recruiting Battalions) and were responsible for the Armed Forces Examining Stations Armed Forces Induction Stations and joint US Army-US Air Force Joint Processing Units within their boundaries
Recruiting Command was yet again transferred in July 1966 this time to the Deputy Chief of Staff for Personnel Department of the Army The command now had the responsibility of recruiting for the Regular Army in the continental United States Alaska Hawaii and Puerto and running the nationwide network of Armed Forces Examining and Entrance Stations
The last draftee entered the Army in December 1972 and in July 1973 USAREC began its mission of recruiting an All-Volunteer Army
Maj Gen Jacob Jennings Brown
Recruiting for the US Army began in 1776 with the raising and training of Continental SoldierstofightintheRevolutionaryWar
Colonial militia laws mdash and state laws after 1776 mdash required able-bodied men to enroll in the militia and undergo military training all without pay Some militiamen volunteered for short terms of service for which they were paid An estimated 175000 men served under arms in some manner during the Revolutionary War
United States Army Recruiting Command (USAREC)6
The headquarters completed a move from Hampton Virginia to Fort Sheridan Illinois The number of recruiting main stations increased from 40 to 64 and captains were introduced into the chain of command to improve the chain of commandrsquos structure
In1974thefivenumberedRecruitingDistrictswere redesignated as Regional Recruiting Commands The Recruiting Main Stations were redesignated as District Recruiting Commands
The examining and entrance function was transferred to the United States Military Entrance Processing Command (MEPCOM) July 1 1976 Since 1979 USARECrsquos mission has included recruiting for the Army Reserve
In October 1983 Recruiting Commandrsquos subordinate unitsrsquo designations were changed one last time The Regional Recruiting Commands were designated as numbered Recruiting Brigades with 1st Brigade at Fort Meade 2d Brigade at Fort Gillem 4th Brigade at Fort Sheridan 5th Brigade at Fort Sam Houston and 6th Brigade at Fort Baker The District Recruiting Commands were redesignated as Recruiting Battalions In 1992 USAREC headquarters was moved to Fort Knox Kentucky from Fort Sheridan
In 1994 3rd Recruiting Brigade was activated and assumed much of the territory assigned to 4th Brigade The program Success 2000 re-engineered the mission reducing 20 recruiting categories to only four simplifying and stabilizing recruitersrsquo monthly contract missions
TheArmyMedicalDepartmentOfficerProcurement Division transferred from the OfficeoftheSurgeonGeneraltoUSARECin1995Eachofthefivebrigadesactivatedan Army medical recruiting detachment The medical missions included the Army nurse Corps Dental Corps Medical Service Corps Veterinary Corps Medical Corps and Specialist Corps for both the Regular Army and Army Reserve In 2005 medical recruiting
detachments were re-designated as medical recruiting battalions
In2005USARECrsquosfiveMedicalRecruitingDetachments were redesignated as Medical Recruiting Battalions and the Special Operations Recruiting Battalion (SORB) was formed consolidating the recruiting of all Army special operations specialties
In 2006 USAREC focused on teaching the force how to think versus what to think with thepublishingofitsfirstRecruitingOperationsDoctrine Targeting the station and company level environments led to adjusting boundaries and locations to better align the recruiting force to support the market
USAREC activated two new brigades in 2007 the Medical Recruiting Brigade and the Special Missions Brigade The Medical Recruiting Brigade designated as Allgoodrsquos Highlanders assumedcontrolofthefivemedicalrecruitingbattalions
In 2008 USAREC deactivated four battalions while creating the Fresno Battalion in California leaving USAREC at 38 battalions In 2009 the 2nd Recruiting Brigade moved from Fort Gillem Georgia to Redstone Arsenal Alabama The Special Missions Brigade was deactivated and the Medical Recruiting Brigade assumed operational command of the SORB
The US Army Accessions Command (USAAC) USARECrsquos higher headquarters moved from Fort Monroe Virginia to Fort Knox in 2010 USAAC was deactivated in January 2012 and USAREC was reorganized under the US Army Training and Doctrine Command
In October 2012 the SORB was realigned as a separate battalion and the Army Marketing and Research Group (AMRG) headquartered in Alexandria Virginia assumed oversight for all accessions-based marketing advertising and market research
By the end of 2012 the Small Unit Recruiting concept was implemented command-wide requiring recruiting teams to act in concert to accomplish the mission One Mission One Team One Fight
In March 2014 the decision was made to relocate the Recruiting and Retention School (RRS) to Fort Knox Kentucky from Fort Jackson South Carolina where it has been since 1995
The new RRS campus with its state of the art digital classrooms enables students to stay in temporary post student housing within walking distancetothediningfacilityandfitnesscenters
The mission of the RRS is to train and educate military and civilian leaders and develop complementary concepts doctrine organization material and training across the spectrum of recruiting and retention to enable AmericarsquosArmedForcestofightandwinthenationrsquos wars
Family Resource Guide 7
Information for Families prior to attending the Army Recruiter Course and what the Soldier and Family can expect
After assignment as a recruiter the Soldier will attend the Army Recruiter Course (ARC) at the Recruiting and Retention School (RRS) Fort Knox KY The Solider will attend the ARC in a TDY status The Soldierrsquos Family is not authorized to attend ARC with the Soldier and will remain at their assigned duty station or chosen place to live until after the Soldier graduates from ARC and receives permanent change of station (PCS) orders
If enrolled in EFMP Soldiers must ensure that the EFMP packet is updated prior to attending the ARC Soldiers with a temporary profile should request a deferment of course date otherwise the Soldier will be sent home if they arrive on a temporary profile
The ARC is a 6-week long course During the course Soldiers will be given their assignments Soldiers will be given battalion assignments during the second week of the ARC and recruiting center assignments during the fourth week of the ARC PCS orders will prepared upon graduation
Families are invited to attend the ARC graduation The cost to attend the graduation is not reimbursable and must be paid by the Family Because PCS orders wonrsquot be prepared until after graduation the Family may have to return to their previous duty station to conduct the PCS move to the Soldierrsquos USAREC assignment
C- PREPARATION
Family Resource Guide 8
Family Resource Guide 9
I Pre-Departure ResourcesMoving is never easy whether it is across town or to another continent We have compiled information on many of the subjects important to USAREC Soldiers and Families making a Permanent Change of Station (PCS) move This is general information meaning it should apply toalmostallmovesmdashnotjustmovestoorfromanyspecificareaKeepinmindthatlocallawsrules etc may change some of this information ALWAYS ASKthelocalofficesyoursponsorthebattalionS-1orSFAforinformationspecifictoyourPCS
A Sponsorship ProgramAll transferring servicemembers are entitled to an appointed sponsor at their new command The goal of the Total Army Sponsorship Program is to ease the transition of Soldiers Department of Army Civilians and their Families to their new working and living environment Having a sponsor helps reduce the anxiety associated with any PCS move and expedite the ability to transition to the new assignment
After you receive your assignment you should receive notification of a sponsor being assigned to you This email will include the name and contact information for your sponsor who will contact you within seven days The assigned sponsor will provide a welcome packet and current information about USAREC and the surrounding community
If you do not hear from your assigned sponsor within seven days and you desire a sponsor please contact your battalion S-1 or SFA
B The Soldier and Family Assistance (SFA) Program Manager
The SFA holds a unique position only found within USAREC Heshe is a civilian employee who provides information and resources that support Soldier and Family well-being mobility and economic readiness Think of the SFA as the director of an installationrsquos Army Community Service(ACS)officeTheSFAplansdirectscoordinatestrainsevaluatesandorganizesthefollowing programs
bullbullbullbullbullbullbull Family Program VolunteersVolunteer Recognition
InformationReferral and Follow-upRelocationFinancial Assistance PlanningTRICAREBeneficiaryCounselingandAssistanceCoordinator(BCAC) Volunteer Management Information System (VMIS)
bullbullbullbull
Army Family Action Plan (AFAP)Army Family Team Building (AFTB) Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP)Family Member Employment Assistance Family Program Funds Management
D- RELOCATION
Interactive Customer Evaluation (ICE)- You can provide feedback about the services provided to you by a Soldier and Family Assistance Program Manager by visiting our ICE site Click image to the right to open link
United States Army Recruiting Command (USAREC)10
A USAREC Family Program Video that provides a quick overview of USAREC Quality of life (QOl) Click image to the left to open the video
For additional information and resources please visit the HQ USAREC Soldier and Family Assistance Branch (SFAB) Click image above to open the USAREC SFAB website
US Army Recruiting Command Soldier and Family Assistance Branch Click image to
the right to like us on Facebook
Refer to page 38 for more information about SFAs and the list of battalion SFA phone numbers
C Army OneSourceHealthy Families make strong Soldiers Strong Soldiers make a successful Army Thatrsquos what Army OneSource is all about Army OneSource enhances unit readiness by providing Soldiers and their Families with information and resources to meet their needs 247 mdash regardless of location mdash promoting resiliency and stability Visit wwwmyarmyonesourcecom or call (877) 811-ARMY
D Military OneSourceContact Military OneSource for a free packet of information about your new community The packet contains information about the community housing schools jobs cost of living climate etc to help make the transition smoother Plan My Move MilitaryInSTAllATIOnS and Military Youth on the Move are three of the many helpful programs available through Military OneSource
Plan My MovePlanMyMoveisanonlinemovingtoolthatsimplifiesthemovingprocessbreakingitdownintoclearmanageablestepsforbothexperiencedandfirsttimemoversPlanMyMoveprovidesyouwithcomprehensivemovinginformationdetailsaboutbenefitsandallowancesarelocationbudget planner and links to MilitaryInSTAllATIOnS and Military OneSource
Handy To-Do lists and ChecklistsChoose your departure and destination locations as well as a departure date to create the printable calendar to-do lists and checklists to help you stay organizedVisit httpplanmymovemilitaryonesourcemil Customizable Calendar
Visit wwwmilitaryonesourcemilmoving or call (800) 342-9647
Family Resource Guide 11
Use the Plan My Move planning calendar to organize your move Select your departure datedeparture location and your destination to easily customize the calendar to meet yourspecific needs
bullbull
Accessgeneralandinstallation-specificinformationAdd modify and remove tasksList key departure and arrival activitiesModify the time frame for your move ranging from one month to two yearsbull
MilitaryINSTALLATIONSOnMilitaryINSTALLATIONSyoucanselectanylocationandfindvaluableinformationonmany topics such as housing relocation assistance child care household goods education and health care It offers a searchable directory of installation and state programs and services - for easy access tophonefaxnumbersemailaddresseswebsitesandmapsUseittofindaspecificprogramortocreate a list of programs available within a certain distance of your ZIP code
bullRead numerous articles about your installation
bullView photos weather information and maps
bull
Download and print complete or custom installation bookletsbull
Research community information and cost of living comparisonsbull
View a State Resource Directory and all installations in a state
II Pre-Departure Permanent Change of Station (PCS) Entitlements and Other Benefits
Military personnel are entitled to reimbursement for costs incurred as a result of a PCS move These are the various allowances and entitlements associated with most Continental United States (COnUS) PCS moves Visit wwwdfasmilpcstravel for the most current information on the below entitlements
A Monetary Allowance in Lieu of Transportation (MALT)
There is an allowance for military members who drive their own vehicle to a new duty station MALTispaidonapermilebasisfortheofficialdistanceofeachportionofthetravel
B lsquoPlusrsquo (Per Diem) Allowances
There are two types of lsquoPlusrsquo per diems paid during a PCS move to assist Families with paying for lodging and meals MAlT-Plus is authorized to servicemembers traveling in their personal vehicle While MAlT is paid on a per mile basis the lsquoPlusrsquo (per diem) portion is paid on a whole day calendar basis for the allowable travel time lodgings-Plus is used to pay for lodging costs associated with a PCS move This per diem may be paid for any necessary overnight delay or processing time at a transportation terminal or personnel processing center related to a PCS move Lodgings-Plus and MALT-Plus cannot both be paid on the same day
bull
United States Army Recruiting Command (USAREC)12
C Dislocation Allowance (DLA)
DlA is a partial reimbursement for certain expenses associated with relocating a household such as deposits and other set-up costs If the military member is not moving dependents and is assigned to government quarters at the new assignment DlA is not authorized
D Temporary Lodging Expense Allowance (TLETLA)
Authorized allowance to help defray the cost of meals and temporary lodging expenses incurred during the PCS relocation
E Advance Pay and Allowances
Servicemembers may request up to three months advance pay up to 60 days prior to moving Extremecautionshouldbeutilizedifyoutakeadvantageofthisbenefitasitmustberepaid
III Pre-Departure Housing Options
A Military Installation Family Housing
Military Installation Family Housing opportunities may be available at your new assignment It does not have to be an Army post it could be another military installation You may request informationabouthousingoptionsatyournewdutystationfromthehousingofficeatyourcurrent duty station
1 Application for Family Housing
To apply for housing on an installation you will need a completed DD Form 1746 (Application for Assignment to Housing) one copy of your orders your most recent leave and earnings statement (lES) a copy of your DD Form 1172 (DEERS Enrollment) a copy of your DA 31 (leave form) a copy of your ERBORB and if applicable a special needs statement for an ADA accessiblehomeandoradoctorrsquosstatementconfirmingpregnancyContacttheappropriatehousingofficedirectlyformorespecificinformationincludingfaxoremailsubmissionguidelines Please note that application processes may vary from one military installation to another Yoursponsorcangiveyouthecontactinformationfortheappropriatehousingoffice
HOMESmil is a DoD website designed to connect service members and their Families with community housing rental listings located near US military bases Create an account or login to begin searching for homes near your current or future installation HOMESmil offers a database of available rental listings as well as contact information for your current or prospective housing office
TofindouthowmuchyourBasicAllowanceforHousing(BAH)willbeinyournewareavisit wwwdefensetraveldodmilsitebahcfm
C Leased Government Housing (LGH)
USAREC personnel and their families may be assigned to a location where the Basic Allowance for Housing (BAH) does not support the local housing cost and military housing is not available within a reasonable commuting distance from their duty station To improve the quality of life for USAREC families in these areas and to prevent them from incurring excessive out-of-pocket (OOP) expenses the Command in conjunction with the US Army Corps of Engineers (USACE) established the Leased Government Housing Program (LGHP)
B HOMESmil
Family Resource Guide 13
Under the LGHP the USACE will try to procure leased housing in these areas on the service memberrsquos behalf If qualified the service member will forfeit their BAH allowances and the LGHP will pay the rent and utilities of the leased dwelling Below are a few program policies For a full explanation of the program please contact the USAREC LGHP office
1 The program is open to all service members assigned to USAREC whether Active Duty (RA) or ActiveReserve (AR) regardless of rank or military occupational skill (MOS) Single Soldiers require a waiver toparticipate
2
3
All eligible personnel must be receiving BAH ldquowith dependent raterdquo and dependentsmust reside with Soldier In cases of joint custody service member must have thecustody at least 180 days per year Service memberrsquos are not eligible to apply for theLGHP if there is an active military installation with housing within a 50-mile radius orwhen a commute time is under 1 hour from the service members duty stationregardless of the length of the waiting listSoldiers are required to have at least 12 months remaining at their current dutystation at the time of the estimated lease start date
4 Average application processing time is 33 days5 Dwellings must be decent safe and sanitary and located in low crime
neighborhoods School rating is not a factor6 Pets are authorized (2 dogs or 2 cats or 1 dog and 1 cat) please contact
the LGHP office for more details and the list of restricted animal breeds7 Bedroom entitlements are based on number and age of dependents
bull Dependent parent ndash private bedroom
f
bull Children of opposite gender (5 yrs and under) ndash share bedroom (Maximum 2 per bedroom)
bull Children 10 or older ndash private bedroombull Service member and spouse ndash share bedroom
bull Children with same gender (9 yrs and under) ndash share bedroom (Maximum 2 per bedroom)bull Dependents 18-22 years old ndash private bedroom (Proof of school or college enrollment
require)bull Dependent 23 years and older ndash not authorizedbull Newborn ndash Private share (Contact USAREC LGHP office for details)
8 USACE will provide a list of at least three (3) acceptable dwellings Service member isresponsible to identify safe neighborhoods inspect the dwelling and select a dwelling fromthe list
9 If service member declines suitable dwellings service member is responsible for finding theirown dwelling and cannot re-apply for the program until the receipt of new PCS orders
10 To apply service member must complete and submit the following forms and documents to theLGHP e-mail address
a USAREC form 700-56 (Application)b USAREC form 700-57 (Statement of Understandingc Latest LESd Orderse DEERS verification for all dependtnts
Other (ie-EFMP)
United States Army Recruiting Command (USAREC)14
IV Pre-Departure ChildSchool Options
If you have school-aged children your childrsquos educational options may be one of the deciding factors in determining where you will live You will have public private or home-schooling options from which to choose Below are resources to help you make an informed decision
A Military Childhood Education Coalition (MCEC)The work of the Military Child Education Coalition (MCEC) is focused on ensuring quality educational opportunities for all military children affected by mobility family separation andtransitionA501(c)(3)non-profitworld-wideorganizationtheMCECperformsresearchdevelops resources conducts professional institutes and conferences and develops and publishes resources for all military families The MCEC serves as a model of positive leadership and advocacy for ensuring inclusive quality educational opportunities for all military children For more information about the MCEC visit wwwmilitarychildorg or call (254) 953-1923
B SchoolQuestorgSchoolQuest is an educational resource tool designed for military students their Families and the professionals who support them The primary audience includes military students and their parents seeking information about schools college and workplace readiness transition etc It is meant to facilitate the search for new schools and centralize resources But itrsquos more than just a searchsiteASchoolQuestProfileisalsoasecurestoragesiteforstudentsrsquoeducationalextra-curricularawardvolunteerandworkinformationItisasafecentralizedvirtualldquofiledrawerrdquowhereastudent(orparent)cankeeptrackofallthedetailsthataresodifficulttoorganizeSchoolQuest also offers a compilation of resources in one location for all 50 states DODEA and Washington DC It provides information about state school requirements and resources by each individualstateoryoucanidentifyaspecificresourceareathatyouwishtoresearchinoneormore states Visit httpswwwschoolquestorg for more information
C Military OneSourceMilitary OneSource provides tools and resources that allow Soldiers and family members to research an arearsquos educational opportunities In addition to searching for schools and tutors you can also learn about opportunities to get involved in your childrsquos educational activities Military OneSource offers information about the standardized testing requirements in the community to which you will PCS and tools to help children prepare Visit wwwmilitaryonesourcecom or call (800) 342-9647 for more information
D Army Fee Assistance Program information can be found on page 28
11 For more information contact
USAREC Housing Office(502) 624-3103Email usarmyknoxusareclisthq-g4-housing-officemailmilVisit wwwusarecarmymilfhpFind us on the USAREC facebook page httpswwwfacebookcom1USAREC
Family Resource Guide 15
Your TRICARE coverage is completely portable meaning it moves with you You are covered worldwide mdash both in transit to your new duty location and once you arrive Depending on where you PCS you may use a different TRICARE health plan option
For additional information visit the TRICARE website at httpwwwtricaremil
A Emergency Care
If you need emergency care while en route to your new duty station call 911 or go to the nearest emergencyroomTRICAREdefinesemergencycareasmedicalservicesprovidedforasuddenor unexpected medical or psychiatric condition or the sudden worsening of a chronic (ongoing) condition that is threatening to life limb or sight and needs immediate medical treatment or which has painful symptoms that need immediate relief to stop suffering If you are traveling near a military treatment facility (MTF) you should go to the MTF or military dental treatment facility for emergency services If you are hospitalized in a civilian facility for more than 24 hours contact your TRICARE region POC
B Urgent Care
While traveling in the United States Soldiers and their Families have access to Urgent Care facilities For a location near you or more information call Tricare at (800)TRICARE (8742273) Option 1
C Prescriptions
Youshouldhaveallyourprescriptionsfilledbeforeyouleavebutifyouneedaprescriptionfilledwhile you are traveling in the United States you have several options
bull IfnearamilitarytreatmentfacilityfilltheprescriptionattheMTFpharmacybull Find the closest TRICARE network pharmacy Call (877) 363-1303 or visit
wwwtricaremilbull If a network pharmacy is not available you can visit a non-network pharmacyYoumayhavetopayupfrontformedicationandfileaclaimwithExpressScripts Inc for reimbursement Call (877) 363-1303 or go to wwwtricaremil formore information
bull The mail-order option is not recommended for a prescription you need rightaway but if you will be traveling for a long time you can arrange for anyregularprescriptionstobefilledviathemail-orderpharmacybycallingyourprimary care manager or (877) 363-1303
For more information about Tricare please see pages Pages 26-27
V Transition Medical and Dental Coverage En Route
TRICARE is regionally managed healthcare program for active duty and retired members of the uniformed services their families and survivors TRICARE brings together the resources of the Army Navy and AirForce and suppliments them with networks of civilian healthcare progessionals to provide better access and high quality service while maintaining the capability to support military opperations
United States Army Recruiting Command (USAREC)16
VI Arrival and Orientation In-Processing
A Finance Permanent Change of Station (PCS) Entitlements
Finance in-processing will be done at the same time as personnel in-processing It is very important that all documents be brought with you to receive all pay entitlements as quickly as possible The following is a list of entitlements you may receive learn more about PCS entitlements forms and settlement processing online at wwwdfasmilpcstravelhtm
1 Basic Allowance for Housing (BAH)
Compensation is provided to military members to adjust for housing cost in local civilian markets Rates vary by pay grade dependency status and geographic location There are ldquowithrdquo and ldquowithout dependentrdquo rates BAH is intended to cover both rent and utilities
2 COnUS COlA
Continental United States cost-of-living allowance is available to military members in high cost areas as a means to provide compensation for variations in non-housing costs There are ldquowithrdquo and ldquowithout dependentrdquo rates
3 Special Duty Assignment Pay (SDAP) for recruiters
Enlisted active duty servicemembers on recruiting duty may be paid SDAP
bull SD-6 Field recruiters (Active amp Reserve recruiting for enlisted medical specialforcesandwarrantofficers)stationcenterleaderscompany1SGsCSMSGMsassigned to battalions guidance counselors and recruiter trainers
bull SD-5 Battalion operations nCOsbull SD-4 79R assigned to brigade and USAREC HQ Recruiting amp Retention
School instructors and HQDA level 79R staff
4 Recruiter Expense Allowance (REA)
This allowance enables recruiters to pay document fees provide lunch for Future Soldiers etc For a list of reimbursable expenses and how to apply for reimbursement see USAREC Regulation 37-17
5 Basic Allowance for Subsistence (BAS)
Basic Allowance for Subsistence (BAS) is meant to offset the cost of the Soldierrsquos meals but it is not intended to cover the cost of meals for family members
6 Base Pay
Pay charts can be found at wwwdfasmil For a guide to help you understand your sponsorrsquos leave and earnings statement visit wwwdfasmilmilitarymemberspayentitlementsaboutpayhtml
7 Miscellaneous Pay and Allowances
A Soldier may receive various other allowances depending on his or her job and duty location ie languageproficiencypayaviationcareerincentivepayhealthprofessionalhazardousdutypayand Family separation pay
Family Resource Guide 17
8 Permanent Change of Station (PCS) Travel Settlement (DD 1351-2)
Receiptsunder$75willnotneedtoberetainedforyoursettlementSoldierswillreceiveaflatper diem rate for themselves and their dependents and mileage reimbursement Receipts are only needed if you make a personally procured move (PPM) formerly known as a Do-It-Yourself (DITY)moveorpartialDITYmoveWhenaPPMisfiledensurealldocumentationreceivedfrom transportation and any advance travel pay vouchers are included If all documentation is provided upon in-processing and is correct then your settlement should take no more than four to six weeks and will be paid by electronic funds transfer (EFT) into the same account that your direct deposit is currently being received
DO NOT ASSUME you will receive any of these allowances Allowances change periodically socheckwiththefinanceofficeatthelosinggainingbattaliontodeterminetheexactamountofyourallowancesandentitlementsPleasevisittheDefenseTravelManagementOfficewebsite at wwwdefensetraveldodmil
9 Servicemembers Group life Insurance (SGlI)
SGlI is a program of low cost group life insurance for servicemembers SGlI coverage is available in $50000 increments up to the maximum of $400000 or can be declined altogether but these options must be elected in writing A Soldier is automatically issued the maximum amount of $400000
Spouses and dependent children of active duty servicemembers or members of the national Guard or Ready Reserve are eligible for Family Servicemembersrsquo Group life Insurance (FSGlI) Family coverage is available only to members insured under the SGlI program If you are covered under SGlI you are eligible to insure your spouse regardless of whether your spouse is on active duty retired or is a civilian Maximum spouse coverage is issued automatically but can be declined or reduced in writing by the servicemember FSGlI coverage is available in increments of $10000 and provides up to a maximum of $100000 of insurance coverage for spouses not to exceed the servicemembersrsquo SGlI coverage amount and $10000 for dependent childrenAstheservicememberyouarealwaysthebeneficiaryofFSGLIcoverage
You pay a premium for your spousersquos coverage which increases as your spouse ages Coverage for your child is provided at no cost until the child is 18 unless the child is a full-time student or becomes permanently and totally disabled and incapable of self-support prior to age 18
For more information and premiums visit wwwbenefitsvagovinsurance
10 Blended Retirement System
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service membersrsquo Thrift Savings Plan account The new Blended Retirement System goes into effect on January 1 2018 All members serving as of December 31 2017 are grandfathered under the legacy retirement system No one currently-serving will be automatically switched to the Blended Retirement System Though they are grandfathered under the legacy retirement system Active Component Service members with fewer than 12 years since their Pay Entry Base Date and Reserve Component Service members who have accrued fewer than 4320 retirement points as of December 31 2017 will have the option to opt into the Blended Retirement System The opt-inelection period for the Blended Retirement System begins January 1 2018 and concludes on December 31 2018 All Service members who enter the military on or after January 1 2018 will automatically be enrolled in BRS
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Recruiting Chain of Command
Center leadereither E6E7
Company Commander
Battalion Commander
Brigade Commander
USAREC Commanding General
Center leadereither E6E7
First Sergeant
Battalion Command Sergeant Major
Brigade Command Sergeant Major
USAREC Command Sergeant Major
Chain of Command
NCO Support Channel
Some ranks may not be representative of every company battalion or brigade
For full definitions see pages 46-47 in Resource SectionIII
Family Resource Guide 5
B- HistoryKnowingourhistoryhelpsdefineusandunderstand the importance of our actions It honors those who came before us recognizing their accomplishments and appreciating their sacrificesUnderstandingourhistoryshapesthe way we view our future and the answers we provide to existing problems
Studying our history prevents us from repeating the problems of the past As George Orwell stated ldquoHe who controls the past controls the futurerdquo
The US Army Recruiting Command traces its history back to 1822 when Maj Gen Jacob J Brown Commanding General of the Army started the General Recruiting Service The firstrecruitingstationscalledldquorendezvousrdquowere opened in new York Baltimore and Philadelphia
Volunteerism has been the backbone of the Army during its history with the draft having been in effect for only about 35 years mainly during times of war and for a period of 20 yearsfollowingtheKoreanConflict
Recruiting was reestablished in August 1945 under the direction of the Army AdjutantGeneralrsquosOfficeIn1962theArmy transferred the recruiting examining induction and processing responsibilities to the United States Continental Army Command In late 1963 the Armyrsquos Deputy Chief of Staff for Personnel appointed a committee to analyze the recruiting process As a result Army Recruiting Command was formed Oct 1 1964 at Fort Monroe Virginia The new command was organized into six Recruiting Districts which mirrored the structure of the six Continental Armies The Recruiting Districts were the equivalent of todayrsquos Recruiting Brigades The Recruiting Districts were organized into Recruiting Main Stations (todayrsquos Recruiting Battalions) and were responsible for the Armed Forces Examining Stations Armed Forces Induction Stations and joint US Army-US Air Force Joint Processing Units within their boundaries
Recruiting Command was yet again transferred in July 1966 this time to the Deputy Chief of Staff for Personnel Department of the Army The command now had the responsibility of recruiting for the Regular Army in the continental United States Alaska Hawaii and Puerto and running the nationwide network of Armed Forces Examining and Entrance Stations
The last draftee entered the Army in December 1972 and in July 1973 USAREC began its mission of recruiting an All-Volunteer Army
Maj Gen Jacob Jennings Brown
Recruiting for the US Army began in 1776 with the raising and training of Continental SoldierstofightintheRevolutionaryWar
Colonial militia laws mdash and state laws after 1776 mdash required able-bodied men to enroll in the militia and undergo military training all without pay Some militiamen volunteered for short terms of service for which they were paid An estimated 175000 men served under arms in some manner during the Revolutionary War
United States Army Recruiting Command (USAREC)6
The headquarters completed a move from Hampton Virginia to Fort Sheridan Illinois The number of recruiting main stations increased from 40 to 64 and captains were introduced into the chain of command to improve the chain of commandrsquos structure
In1974thefivenumberedRecruitingDistrictswere redesignated as Regional Recruiting Commands The Recruiting Main Stations were redesignated as District Recruiting Commands
The examining and entrance function was transferred to the United States Military Entrance Processing Command (MEPCOM) July 1 1976 Since 1979 USARECrsquos mission has included recruiting for the Army Reserve
In October 1983 Recruiting Commandrsquos subordinate unitsrsquo designations were changed one last time The Regional Recruiting Commands were designated as numbered Recruiting Brigades with 1st Brigade at Fort Meade 2d Brigade at Fort Gillem 4th Brigade at Fort Sheridan 5th Brigade at Fort Sam Houston and 6th Brigade at Fort Baker The District Recruiting Commands were redesignated as Recruiting Battalions In 1992 USAREC headquarters was moved to Fort Knox Kentucky from Fort Sheridan
In 1994 3rd Recruiting Brigade was activated and assumed much of the territory assigned to 4th Brigade The program Success 2000 re-engineered the mission reducing 20 recruiting categories to only four simplifying and stabilizing recruitersrsquo monthly contract missions
TheArmyMedicalDepartmentOfficerProcurement Division transferred from the OfficeoftheSurgeonGeneraltoUSARECin1995Eachofthefivebrigadesactivatedan Army medical recruiting detachment The medical missions included the Army nurse Corps Dental Corps Medical Service Corps Veterinary Corps Medical Corps and Specialist Corps for both the Regular Army and Army Reserve In 2005 medical recruiting
detachments were re-designated as medical recruiting battalions
In2005USARECrsquosfiveMedicalRecruitingDetachments were redesignated as Medical Recruiting Battalions and the Special Operations Recruiting Battalion (SORB) was formed consolidating the recruiting of all Army special operations specialties
In 2006 USAREC focused on teaching the force how to think versus what to think with thepublishingofitsfirstRecruitingOperationsDoctrine Targeting the station and company level environments led to adjusting boundaries and locations to better align the recruiting force to support the market
USAREC activated two new brigades in 2007 the Medical Recruiting Brigade and the Special Missions Brigade The Medical Recruiting Brigade designated as Allgoodrsquos Highlanders assumedcontrolofthefivemedicalrecruitingbattalions
In 2008 USAREC deactivated four battalions while creating the Fresno Battalion in California leaving USAREC at 38 battalions In 2009 the 2nd Recruiting Brigade moved from Fort Gillem Georgia to Redstone Arsenal Alabama The Special Missions Brigade was deactivated and the Medical Recruiting Brigade assumed operational command of the SORB
The US Army Accessions Command (USAAC) USARECrsquos higher headquarters moved from Fort Monroe Virginia to Fort Knox in 2010 USAAC was deactivated in January 2012 and USAREC was reorganized under the US Army Training and Doctrine Command
In October 2012 the SORB was realigned as a separate battalion and the Army Marketing and Research Group (AMRG) headquartered in Alexandria Virginia assumed oversight for all accessions-based marketing advertising and market research
By the end of 2012 the Small Unit Recruiting concept was implemented command-wide requiring recruiting teams to act in concert to accomplish the mission One Mission One Team One Fight
In March 2014 the decision was made to relocate the Recruiting and Retention School (RRS) to Fort Knox Kentucky from Fort Jackson South Carolina where it has been since 1995
The new RRS campus with its state of the art digital classrooms enables students to stay in temporary post student housing within walking distancetothediningfacilityandfitnesscenters
The mission of the RRS is to train and educate military and civilian leaders and develop complementary concepts doctrine organization material and training across the spectrum of recruiting and retention to enable AmericarsquosArmedForcestofightandwinthenationrsquos wars
Family Resource Guide 7
Information for Families prior to attending the Army Recruiter Course and what the Soldier and Family can expect
After assignment as a recruiter the Soldier will attend the Army Recruiter Course (ARC) at the Recruiting and Retention School (RRS) Fort Knox KY The Solider will attend the ARC in a TDY status The Soldierrsquos Family is not authorized to attend ARC with the Soldier and will remain at their assigned duty station or chosen place to live until after the Soldier graduates from ARC and receives permanent change of station (PCS) orders
If enrolled in EFMP Soldiers must ensure that the EFMP packet is updated prior to attending the ARC Soldiers with a temporary profile should request a deferment of course date otherwise the Soldier will be sent home if they arrive on a temporary profile
The ARC is a 6-week long course During the course Soldiers will be given their assignments Soldiers will be given battalion assignments during the second week of the ARC and recruiting center assignments during the fourth week of the ARC PCS orders will prepared upon graduation
Families are invited to attend the ARC graduation The cost to attend the graduation is not reimbursable and must be paid by the Family Because PCS orders wonrsquot be prepared until after graduation the Family may have to return to their previous duty station to conduct the PCS move to the Soldierrsquos USAREC assignment
C- PREPARATION
Family Resource Guide 8
Family Resource Guide 9
I Pre-Departure ResourcesMoving is never easy whether it is across town or to another continent We have compiled information on many of the subjects important to USAREC Soldiers and Families making a Permanent Change of Station (PCS) move This is general information meaning it should apply toalmostallmovesmdashnotjustmovestoorfromanyspecificareaKeepinmindthatlocallawsrules etc may change some of this information ALWAYS ASKthelocalofficesyoursponsorthebattalionS-1orSFAforinformationspecifictoyourPCS
A Sponsorship ProgramAll transferring servicemembers are entitled to an appointed sponsor at their new command The goal of the Total Army Sponsorship Program is to ease the transition of Soldiers Department of Army Civilians and their Families to their new working and living environment Having a sponsor helps reduce the anxiety associated with any PCS move and expedite the ability to transition to the new assignment
After you receive your assignment you should receive notification of a sponsor being assigned to you This email will include the name and contact information for your sponsor who will contact you within seven days The assigned sponsor will provide a welcome packet and current information about USAREC and the surrounding community
If you do not hear from your assigned sponsor within seven days and you desire a sponsor please contact your battalion S-1 or SFA
B The Soldier and Family Assistance (SFA) Program Manager
The SFA holds a unique position only found within USAREC Heshe is a civilian employee who provides information and resources that support Soldier and Family well-being mobility and economic readiness Think of the SFA as the director of an installationrsquos Army Community Service(ACS)officeTheSFAplansdirectscoordinatestrainsevaluatesandorganizesthefollowing programs
bullbullbullbullbullbullbull Family Program VolunteersVolunteer Recognition
InformationReferral and Follow-upRelocationFinancial Assistance PlanningTRICAREBeneficiaryCounselingandAssistanceCoordinator(BCAC) Volunteer Management Information System (VMIS)
bullbullbullbull
Army Family Action Plan (AFAP)Army Family Team Building (AFTB) Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP)Family Member Employment Assistance Family Program Funds Management
D- RELOCATION
Interactive Customer Evaluation (ICE)- You can provide feedback about the services provided to you by a Soldier and Family Assistance Program Manager by visiting our ICE site Click image to the right to open link
United States Army Recruiting Command (USAREC)10
A USAREC Family Program Video that provides a quick overview of USAREC Quality of life (QOl) Click image to the left to open the video
For additional information and resources please visit the HQ USAREC Soldier and Family Assistance Branch (SFAB) Click image above to open the USAREC SFAB website
US Army Recruiting Command Soldier and Family Assistance Branch Click image to
the right to like us on Facebook
Refer to page 38 for more information about SFAs and the list of battalion SFA phone numbers
C Army OneSourceHealthy Families make strong Soldiers Strong Soldiers make a successful Army Thatrsquos what Army OneSource is all about Army OneSource enhances unit readiness by providing Soldiers and their Families with information and resources to meet their needs 247 mdash regardless of location mdash promoting resiliency and stability Visit wwwmyarmyonesourcecom or call (877) 811-ARMY
D Military OneSourceContact Military OneSource for a free packet of information about your new community The packet contains information about the community housing schools jobs cost of living climate etc to help make the transition smoother Plan My Move MilitaryInSTAllATIOnS and Military Youth on the Move are three of the many helpful programs available through Military OneSource
Plan My MovePlanMyMoveisanonlinemovingtoolthatsimplifiesthemovingprocessbreakingitdownintoclearmanageablestepsforbothexperiencedandfirsttimemoversPlanMyMoveprovidesyouwithcomprehensivemovinginformationdetailsaboutbenefitsandallowancesarelocationbudget planner and links to MilitaryInSTAllATIOnS and Military OneSource
Handy To-Do lists and ChecklistsChoose your departure and destination locations as well as a departure date to create the printable calendar to-do lists and checklists to help you stay organizedVisit httpplanmymovemilitaryonesourcemil Customizable Calendar
Visit wwwmilitaryonesourcemilmoving or call (800) 342-9647
Family Resource Guide 11
Use the Plan My Move planning calendar to organize your move Select your departure datedeparture location and your destination to easily customize the calendar to meet yourspecific needs
bullbull
Accessgeneralandinstallation-specificinformationAdd modify and remove tasksList key departure and arrival activitiesModify the time frame for your move ranging from one month to two yearsbull
MilitaryINSTALLATIONSOnMilitaryINSTALLATIONSyoucanselectanylocationandfindvaluableinformationonmany topics such as housing relocation assistance child care household goods education and health care It offers a searchable directory of installation and state programs and services - for easy access tophonefaxnumbersemailaddresseswebsitesandmapsUseittofindaspecificprogramortocreate a list of programs available within a certain distance of your ZIP code
bullRead numerous articles about your installation
bullView photos weather information and maps
bull
Download and print complete or custom installation bookletsbull
Research community information and cost of living comparisonsbull
View a State Resource Directory and all installations in a state
II Pre-Departure Permanent Change of Station (PCS) Entitlements and Other Benefits
Military personnel are entitled to reimbursement for costs incurred as a result of a PCS move These are the various allowances and entitlements associated with most Continental United States (COnUS) PCS moves Visit wwwdfasmilpcstravel for the most current information on the below entitlements
A Monetary Allowance in Lieu of Transportation (MALT)
There is an allowance for military members who drive their own vehicle to a new duty station MALTispaidonapermilebasisfortheofficialdistanceofeachportionofthetravel
B lsquoPlusrsquo (Per Diem) Allowances
There are two types of lsquoPlusrsquo per diems paid during a PCS move to assist Families with paying for lodging and meals MAlT-Plus is authorized to servicemembers traveling in their personal vehicle While MAlT is paid on a per mile basis the lsquoPlusrsquo (per diem) portion is paid on a whole day calendar basis for the allowable travel time lodgings-Plus is used to pay for lodging costs associated with a PCS move This per diem may be paid for any necessary overnight delay or processing time at a transportation terminal or personnel processing center related to a PCS move Lodgings-Plus and MALT-Plus cannot both be paid on the same day
bull
United States Army Recruiting Command (USAREC)12
C Dislocation Allowance (DLA)
DlA is a partial reimbursement for certain expenses associated with relocating a household such as deposits and other set-up costs If the military member is not moving dependents and is assigned to government quarters at the new assignment DlA is not authorized
D Temporary Lodging Expense Allowance (TLETLA)
Authorized allowance to help defray the cost of meals and temporary lodging expenses incurred during the PCS relocation
E Advance Pay and Allowances
Servicemembers may request up to three months advance pay up to 60 days prior to moving Extremecautionshouldbeutilizedifyoutakeadvantageofthisbenefitasitmustberepaid
III Pre-Departure Housing Options
A Military Installation Family Housing
Military Installation Family Housing opportunities may be available at your new assignment It does not have to be an Army post it could be another military installation You may request informationabouthousingoptionsatyournewdutystationfromthehousingofficeatyourcurrent duty station
1 Application for Family Housing
To apply for housing on an installation you will need a completed DD Form 1746 (Application for Assignment to Housing) one copy of your orders your most recent leave and earnings statement (lES) a copy of your DD Form 1172 (DEERS Enrollment) a copy of your DA 31 (leave form) a copy of your ERBORB and if applicable a special needs statement for an ADA accessiblehomeandoradoctorrsquosstatementconfirmingpregnancyContacttheappropriatehousingofficedirectlyformorespecificinformationincludingfaxoremailsubmissionguidelines Please note that application processes may vary from one military installation to another Yoursponsorcangiveyouthecontactinformationfortheappropriatehousingoffice
HOMESmil is a DoD website designed to connect service members and their Families with community housing rental listings located near US military bases Create an account or login to begin searching for homes near your current or future installation HOMESmil offers a database of available rental listings as well as contact information for your current or prospective housing office
TofindouthowmuchyourBasicAllowanceforHousing(BAH)willbeinyournewareavisit wwwdefensetraveldodmilsitebahcfm
C Leased Government Housing (LGH)
USAREC personnel and their families may be assigned to a location where the Basic Allowance for Housing (BAH) does not support the local housing cost and military housing is not available within a reasonable commuting distance from their duty station To improve the quality of life for USAREC families in these areas and to prevent them from incurring excessive out-of-pocket (OOP) expenses the Command in conjunction with the US Army Corps of Engineers (USACE) established the Leased Government Housing Program (LGHP)
B HOMESmil
Family Resource Guide 13
Under the LGHP the USACE will try to procure leased housing in these areas on the service memberrsquos behalf If qualified the service member will forfeit their BAH allowances and the LGHP will pay the rent and utilities of the leased dwelling Below are a few program policies For a full explanation of the program please contact the USAREC LGHP office
1 The program is open to all service members assigned to USAREC whether Active Duty (RA) or ActiveReserve (AR) regardless of rank or military occupational skill (MOS) Single Soldiers require a waiver toparticipate
2
3
All eligible personnel must be receiving BAH ldquowith dependent raterdquo and dependentsmust reside with Soldier In cases of joint custody service member must have thecustody at least 180 days per year Service memberrsquos are not eligible to apply for theLGHP if there is an active military installation with housing within a 50-mile radius orwhen a commute time is under 1 hour from the service members duty stationregardless of the length of the waiting listSoldiers are required to have at least 12 months remaining at their current dutystation at the time of the estimated lease start date
4 Average application processing time is 33 days5 Dwellings must be decent safe and sanitary and located in low crime
neighborhoods School rating is not a factor6 Pets are authorized (2 dogs or 2 cats or 1 dog and 1 cat) please contact
the LGHP office for more details and the list of restricted animal breeds7 Bedroom entitlements are based on number and age of dependents
bull Dependent parent ndash private bedroom
f
bull Children of opposite gender (5 yrs and under) ndash share bedroom (Maximum 2 per bedroom)
bull Children 10 or older ndash private bedroombull Service member and spouse ndash share bedroom
bull Children with same gender (9 yrs and under) ndash share bedroom (Maximum 2 per bedroom)bull Dependents 18-22 years old ndash private bedroom (Proof of school or college enrollment
require)bull Dependent 23 years and older ndash not authorizedbull Newborn ndash Private share (Contact USAREC LGHP office for details)
8 USACE will provide a list of at least three (3) acceptable dwellings Service member isresponsible to identify safe neighborhoods inspect the dwelling and select a dwelling fromthe list
9 If service member declines suitable dwellings service member is responsible for finding theirown dwelling and cannot re-apply for the program until the receipt of new PCS orders
10 To apply service member must complete and submit the following forms and documents to theLGHP e-mail address
a USAREC form 700-56 (Application)b USAREC form 700-57 (Statement of Understandingc Latest LESd Orderse DEERS verification for all dependtnts
Other (ie-EFMP)
United States Army Recruiting Command (USAREC)14
IV Pre-Departure ChildSchool Options
If you have school-aged children your childrsquos educational options may be one of the deciding factors in determining where you will live You will have public private or home-schooling options from which to choose Below are resources to help you make an informed decision
A Military Childhood Education Coalition (MCEC)The work of the Military Child Education Coalition (MCEC) is focused on ensuring quality educational opportunities for all military children affected by mobility family separation andtransitionA501(c)(3)non-profitworld-wideorganizationtheMCECperformsresearchdevelops resources conducts professional institutes and conferences and develops and publishes resources for all military families The MCEC serves as a model of positive leadership and advocacy for ensuring inclusive quality educational opportunities for all military children For more information about the MCEC visit wwwmilitarychildorg or call (254) 953-1923
B SchoolQuestorgSchoolQuest is an educational resource tool designed for military students their Families and the professionals who support them The primary audience includes military students and their parents seeking information about schools college and workplace readiness transition etc It is meant to facilitate the search for new schools and centralize resources But itrsquos more than just a searchsiteASchoolQuestProfileisalsoasecurestoragesiteforstudentsrsquoeducationalextra-curricularawardvolunteerandworkinformationItisasafecentralizedvirtualldquofiledrawerrdquowhereastudent(orparent)cankeeptrackofallthedetailsthataresodifficulttoorganizeSchoolQuest also offers a compilation of resources in one location for all 50 states DODEA and Washington DC It provides information about state school requirements and resources by each individualstateoryoucanidentifyaspecificresourceareathatyouwishtoresearchinoneormore states Visit httpswwwschoolquestorg for more information
C Military OneSourceMilitary OneSource provides tools and resources that allow Soldiers and family members to research an arearsquos educational opportunities In addition to searching for schools and tutors you can also learn about opportunities to get involved in your childrsquos educational activities Military OneSource offers information about the standardized testing requirements in the community to which you will PCS and tools to help children prepare Visit wwwmilitaryonesourcecom or call (800) 342-9647 for more information
D Army Fee Assistance Program information can be found on page 28
11 For more information contact
USAREC Housing Office(502) 624-3103Email usarmyknoxusareclisthq-g4-housing-officemailmilVisit wwwusarecarmymilfhpFind us on the USAREC facebook page httpswwwfacebookcom1USAREC
Family Resource Guide 15
Your TRICARE coverage is completely portable meaning it moves with you You are covered worldwide mdash both in transit to your new duty location and once you arrive Depending on where you PCS you may use a different TRICARE health plan option
For additional information visit the TRICARE website at httpwwwtricaremil
A Emergency Care
If you need emergency care while en route to your new duty station call 911 or go to the nearest emergencyroomTRICAREdefinesemergencycareasmedicalservicesprovidedforasuddenor unexpected medical or psychiatric condition or the sudden worsening of a chronic (ongoing) condition that is threatening to life limb or sight and needs immediate medical treatment or which has painful symptoms that need immediate relief to stop suffering If you are traveling near a military treatment facility (MTF) you should go to the MTF or military dental treatment facility for emergency services If you are hospitalized in a civilian facility for more than 24 hours contact your TRICARE region POC
B Urgent Care
While traveling in the United States Soldiers and their Families have access to Urgent Care facilities For a location near you or more information call Tricare at (800)TRICARE (8742273) Option 1
C Prescriptions
Youshouldhaveallyourprescriptionsfilledbeforeyouleavebutifyouneedaprescriptionfilledwhile you are traveling in the United States you have several options
bull IfnearamilitarytreatmentfacilityfilltheprescriptionattheMTFpharmacybull Find the closest TRICARE network pharmacy Call (877) 363-1303 or visit
wwwtricaremilbull If a network pharmacy is not available you can visit a non-network pharmacyYoumayhavetopayupfrontformedicationandfileaclaimwithExpressScripts Inc for reimbursement Call (877) 363-1303 or go to wwwtricaremil formore information
bull The mail-order option is not recommended for a prescription you need rightaway but if you will be traveling for a long time you can arrange for anyregularprescriptionstobefilledviathemail-orderpharmacybycallingyourprimary care manager or (877) 363-1303
For more information about Tricare please see pages Pages 26-27
V Transition Medical and Dental Coverage En Route
TRICARE is regionally managed healthcare program for active duty and retired members of the uniformed services their families and survivors TRICARE brings together the resources of the Army Navy and AirForce and suppliments them with networks of civilian healthcare progessionals to provide better access and high quality service while maintaining the capability to support military opperations
United States Army Recruiting Command (USAREC)16
VI Arrival and Orientation In-Processing
A Finance Permanent Change of Station (PCS) Entitlements
Finance in-processing will be done at the same time as personnel in-processing It is very important that all documents be brought with you to receive all pay entitlements as quickly as possible The following is a list of entitlements you may receive learn more about PCS entitlements forms and settlement processing online at wwwdfasmilpcstravelhtm
1 Basic Allowance for Housing (BAH)
Compensation is provided to military members to adjust for housing cost in local civilian markets Rates vary by pay grade dependency status and geographic location There are ldquowithrdquo and ldquowithout dependentrdquo rates BAH is intended to cover both rent and utilities
2 COnUS COlA
Continental United States cost-of-living allowance is available to military members in high cost areas as a means to provide compensation for variations in non-housing costs There are ldquowithrdquo and ldquowithout dependentrdquo rates
3 Special Duty Assignment Pay (SDAP) for recruiters
Enlisted active duty servicemembers on recruiting duty may be paid SDAP
bull SD-6 Field recruiters (Active amp Reserve recruiting for enlisted medical specialforcesandwarrantofficers)stationcenterleaderscompany1SGsCSMSGMsassigned to battalions guidance counselors and recruiter trainers
bull SD-5 Battalion operations nCOsbull SD-4 79R assigned to brigade and USAREC HQ Recruiting amp Retention
School instructors and HQDA level 79R staff
4 Recruiter Expense Allowance (REA)
This allowance enables recruiters to pay document fees provide lunch for Future Soldiers etc For a list of reimbursable expenses and how to apply for reimbursement see USAREC Regulation 37-17
5 Basic Allowance for Subsistence (BAS)
Basic Allowance for Subsistence (BAS) is meant to offset the cost of the Soldierrsquos meals but it is not intended to cover the cost of meals for family members
6 Base Pay
Pay charts can be found at wwwdfasmil For a guide to help you understand your sponsorrsquos leave and earnings statement visit wwwdfasmilmilitarymemberspayentitlementsaboutpayhtml
7 Miscellaneous Pay and Allowances
A Soldier may receive various other allowances depending on his or her job and duty location ie languageproficiencypayaviationcareerincentivepayhealthprofessionalhazardousdutypayand Family separation pay
Family Resource Guide 17
8 Permanent Change of Station (PCS) Travel Settlement (DD 1351-2)
Receiptsunder$75willnotneedtoberetainedforyoursettlementSoldierswillreceiveaflatper diem rate for themselves and their dependents and mileage reimbursement Receipts are only needed if you make a personally procured move (PPM) formerly known as a Do-It-Yourself (DITY)moveorpartialDITYmoveWhenaPPMisfiledensurealldocumentationreceivedfrom transportation and any advance travel pay vouchers are included If all documentation is provided upon in-processing and is correct then your settlement should take no more than four to six weeks and will be paid by electronic funds transfer (EFT) into the same account that your direct deposit is currently being received
DO NOT ASSUME you will receive any of these allowances Allowances change periodically socheckwiththefinanceofficeatthelosinggainingbattaliontodeterminetheexactamountofyourallowancesandentitlementsPleasevisittheDefenseTravelManagementOfficewebsite at wwwdefensetraveldodmil
9 Servicemembers Group life Insurance (SGlI)
SGlI is a program of low cost group life insurance for servicemembers SGlI coverage is available in $50000 increments up to the maximum of $400000 or can be declined altogether but these options must be elected in writing A Soldier is automatically issued the maximum amount of $400000
Spouses and dependent children of active duty servicemembers or members of the national Guard or Ready Reserve are eligible for Family Servicemembersrsquo Group life Insurance (FSGlI) Family coverage is available only to members insured under the SGlI program If you are covered under SGlI you are eligible to insure your spouse regardless of whether your spouse is on active duty retired or is a civilian Maximum spouse coverage is issued automatically but can be declined or reduced in writing by the servicemember FSGlI coverage is available in increments of $10000 and provides up to a maximum of $100000 of insurance coverage for spouses not to exceed the servicemembersrsquo SGlI coverage amount and $10000 for dependent childrenAstheservicememberyouarealwaysthebeneficiaryofFSGLIcoverage
You pay a premium for your spousersquos coverage which increases as your spouse ages Coverage for your child is provided at no cost until the child is 18 unless the child is a full-time student or becomes permanently and totally disabled and incapable of self-support prior to age 18
For more information and premiums visit wwwbenefitsvagovinsurance
10 Blended Retirement System
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service membersrsquo Thrift Savings Plan account The new Blended Retirement System goes into effect on January 1 2018 All members serving as of December 31 2017 are grandfathered under the legacy retirement system No one currently-serving will be automatically switched to the Blended Retirement System Though they are grandfathered under the legacy retirement system Active Component Service members with fewer than 12 years since their Pay Entry Base Date and Reserve Component Service members who have accrued fewer than 4320 retirement points as of December 31 2017 will have the option to opt into the Blended Retirement System The opt-inelection period for the Blended Retirement System begins January 1 2018 and concludes on December 31 2018 All Service members who enter the military on or after January 1 2018 will automatically be enrolled in BRS
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 5
B- HistoryKnowingourhistoryhelpsdefineusandunderstand the importance of our actions It honors those who came before us recognizing their accomplishments and appreciating their sacrificesUnderstandingourhistoryshapesthe way we view our future and the answers we provide to existing problems
Studying our history prevents us from repeating the problems of the past As George Orwell stated ldquoHe who controls the past controls the futurerdquo
The US Army Recruiting Command traces its history back to 1822 when Maj Gen Jacob J Brown Commanding General of the Army started the General Recruiting Service The firstrecruitingstationscalledldquorendezvousrdquowere opened in new York Baltimore and Philadelphia
Volunteerism has been the backbone of the Army during its history with the draft having been in effect for only about 35 years mainly during times of war and for a period of 20 yearsfollowingtheKoreanConflict
Recruiting was reestablished in August 1945 under the direction of the Army AdjutantGeneralrsquosOfficeIn1962theArmy transferred the recruiting examining induction and processing responsibilities to the United States Continental Army Command In late 1963 the Armyrsquos Deputy Chief of Staff for Personnel appointed a committee to analyze the recruiting process As a result Army Recruiting Command was formed Oct 1 1964 at Fort Monroe Virginia The new command was organized into six Recruiting Districts which mirrored the structure of the six Continental Armies The Recruiting Districts were the equivalent of todayrsquos Recruiting Brigades The Recruiting Districts were organized into Recruiting Main Stations (todayrsquos Recruiting Battalions) and were responsible for the Armed Forces Examining Stations Armed Forces Induction Stations and joint US Army-US Air Force Joint Processing Units within their boundaries
Recruiting Command was yet again transferred in July 1966 this time to the Deputy Chief of Staff for Personnel Department of the Army The command now had the responsibility of recruiting for the Regular Army in the continental United States Alaska Hawaii and Puerto and running the nationwide network of Armed Forces Examining and Entrance Stations
The last draftee entered the Army in December 1972 and in July 1973 USAREC began its mission of recruiting an All-Volunteer Army
Maj Gen Jacob Jennings Brown
Recruiting for the US Army began in 1776 with the raising and training of Continental SoldierstofightintheRevolutionaryWar
Colonial militia laws mdash and state laws after 1776 mdash required able-bodied men to enroll in the militia and undergo military training all without pay Some militiamen volunteered for short terms of service for which they were paid An estimated 175000 men served under arms in some manner during the Revolutionary War
United States Army Recruiting Command (USAREC)6
The headquarters completed a move from Hampton Virginia to Fort Sheridan Illinois The number of recruiting main stations increased from 40 to 64 and captains were introduced into the chain of command to improve the chain of commandrsquos structure
In1974thefivenumberedRecruitingDistrictswere redesignated as Regional Recruiting Commands The Recruiting Main Stations were redesignated as District Recruiting Commands
The examining and entrance function was transferred to the United States Military Entrance Processing Command (MEPCOM) July 1 1976 Since 1979 USARECrsquos mission has included recruiting for the Army Reserve
In October 1983 Recruiting Commandrsquos subordinate unitsrsquo designations were changed one last time The Regional Recruiting Commands were designated as numbered Recruiting Brigades with 1st Brigade at Fort Meade 2d Brigade at Fort Gillem 4th Brigade at Fort Sheridan 5th Brigade at Fort Sam Houston and 6th Brigade at Fort Baker The District Recruiting Commands were redesignated as Recruiting Battalions In 1992 USAREC headquarters was moved to Fort Knox Kentucky from Fort Sheridan
In 1994 3rd Recruiting Brigade was activated and assumed much of the territory assigned to 4th Brigade The program Success 2000 re-engineered the mission reducing 20 recruiting categories to only four simplifying and stabilizing recruitersrsquo monthly contract missions
TheArmyMedicalDepartmentOfficerProcurement Division transferred from the OfficeoftheSurgeonGeneraltoUSARECin1995Eachofthefivebrigadesactivatedan Army medical recruiting detachment The medical missions included the Army nurse Corps Dental Corps Medical Service Corps Veterinary Corps Medical Corps and Specialist Corps for both the Regular Army and Army Reserve In 2005 medical recruiting
detachments were re-designated as medical recruiting battalions
In2005USARECrsquosfiveMedicalRecruitingDetachments were redesignated as Medical Recruiting Battalions and the Special Operations Recruiting Battalion (SORB) was formed consolidating the recruiting of all Army special operations specialties
In 2006 USAREC focused on teaching the force how to think versus what to think with thepublishingofitsfirstRecruitingOperationsDoctrine Targeting the station and company level environments led to adjusting boundaries and locations to better align the recruiting force to support the market
USAREC activated two new brigades in 2007 the Medical Recruiting Brigade and the Special Missions Brigade The Medical Recruiting Brigade designated as Allgoodrsquos Highlanders assumedcontrolofthefivemedicalrecruitingbattalions
In 2008 USAREC deactivated four battalions while creating the Fresno Battalion in California leaving USAREC at 38 battalions In 2009 the 2nd Recruiting Brigade moved from Fort Gillem Georgia to Redstone Arsenal Alabama The Special Missions Brigade was deactivated and the Medical Recruiting Brigade assumed operational command of the SORB
The US Army Accessions Command (USAAC) USARECrsquos higher headquarters moved from Fort Monroe Virginia to Fort Knox in 2010 USAAC was deactivated in January 2012 and USAREC was reorganized under the US Army Training and Doctrine Command
In October 2012 the SORB was realigned as a separate battalion and the Army Marketing and Research Group (AMRG) headquartered in Alexandria Virginia assumed oversight for all accessions-based marketing advertising and market research
By the end of 2012 the Small Unit Recruiting concept was implemented command-wide requiring recruiting teams to act in concert to accomplish the mission One Mission One Team One Fight
In March 2014 the decision was made to relocate the Recruiting and Retention School (RRS) to Fort Knox Kentucky from Fort Jackson South Carolina where it has been since 1995
The new RRS campus with its state of the art digital classrooms enables students to stay in temporary post student housing within walking distancetothediningfacilityandfitnesscenters
The mission of the RRS is to train and educate military and civilian leaders and develop complementary concepts doctrine organization material and training across the spectrum of recruiting and retention to enable AmericarsquosArmedForcestofightandwinthenationrsquos wars
Family Resource Guide 7
Information for Families prior to attending the Army Recruiter Course and what the Soldier and Family can expect
After assignment as a recruiter the Soldier will attend the Army Recruiter Course (ARC) at the Recruiting and Retention School (RRS) Fort Knox KY The Solider will attend the ARC in a TDY status The Soldierrsquos Family is not authorized to attend ARC with the Soldier and will remain at their assigned duty station or chosen place to live until after the Soldier graduates from ARC and receives permanent change of station (PCS) orders
If enrolled in EFMP Soldiers must ensure that the EFMP packet is updated prior to attending the ARC Soldiers with a temporary profile should request a deferment of course date otherwise the Soldier will be sent home if they arrive on a temporary profile
The ARC is a 6-week long course During the course Soldiers will be given their assignments Soldiers will be given battalion assignments during the second week of the ARC and recruiting center assignments during the fourth week of the ARC PCS orders will prepared upon graduation
Families are invited to attend the ARC graduation The cost to attend the graduation is not reimbursable and must be paid by the Family Because PCS orders wonrsquot be prepared until after graduation the Family may have to return to their previous duty station to conduct the PCS move to the Soldierrsquos USAREC assignment
C- PREPARATION
Family Resource Guide 8
Family Resource Guide 9
I Pre-Departure ResourcesMoving is never easy whether it is across town or to another continent We have compiled information on many of the subjects important to USAREC Soldiers and Families making a Permanent Change of Station (PCS) move This is general information meaning it should apply toalmostallmovesmdashnotjustmovestoorfromanyspecificareaKeepinmindthatlocallawsrules etc may change some of this information ALWAYS ASKthelocalofficesyoursponsorthebattalionS-1orSFAforinformationspecifictoyourPCS
A Sponsorship ProgramAll transferring servicemembers are entitled to an appointed sponsor at their new command The goal of the Total Army Sponsorship Program is to ease the transition of Soldiers Department of Army Civilians and their Families to their new working and living environment Having a sponsor helps reduce the anxiety associated with any PCS move and expedite the ability to transition to the new assignment
After you receive your assignment you should receive notification of a sponsor being assigned to you This email will include the name and contact information for your sponsor who will contact you within seven days The assigned sponsor will provide a welcome packet and current information about USAREC and the surrounding community
If you do not hear from your assigned sponsor within seven days and you desire a sponsor please contact your battalion S-1 or SFA
B The Soldier and Family Assistance (SFA) Program Manager
The SFA holds a unique position only found within USAREC Heshe is a civilian employee who provides information and resources that support Soldier and Family well-being mobility and economic readiness Think of the SFA as the director of an installationrsquos Army Community Service(ACS)officeTheSFAplansdirectscoordinatestrainsevaluatesandorganizesthefollowing programs
bullbullbullbullbullbullbull Family Program VolunteersVolunteer Recognition
InformationReferral and Follow-upRelocationFinancial Assistance PlanningTRICAREBeneficiaryCounselingandAssistanceCoordinator(BCAC) Volunteer Management Information System (VMIS)
bullbullbullbull
Army Family Action Plan (AFAP)Army Family Team Building (AFTB) Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP)Family Member Employment Assistance Family Program Funds Management
D- RELOCATION
Interactive Customer Evaluation (ICE)- You can provide feedback about the services provided to you by a Soldier and Family Assistance Program Manager by visiting our ICE site Click image to the right to open link
United States Army Recruiting Command (USAREC)10
A USAREC Family Program Video that provides a quick overview of USAREC Quality of life (QOl) Click image to the left to open the video
For additional information and resources please visit the HQ USAREC Soldier and Family Assistance Branch (SFAB) Click image above to open the USAREC SFAB website
US Army Recruiting Command Soldier and Family Assistance Branch Click image to
the right to like us on Facebook
Refer to page 38 for more information about SFAs and the list of battalion SFA phone numbers
C Army OneSourceHealthy Families make strong Soldiers Strong Soldiers make a successful Army Thatrsquos what Army OneSource is all about Army OneSource enhances unit readiness by providing Soldiers and their Families with information and resources to meet their needs 247 mdash regardless of location mdash promoting resiliency and stability Visit wwwmyarmyonesourcecom or call (877) 811-ARMY
D Military OneSourceContact Military OneSource for a free packet of information about your new community The packet contains information about the community housing schools jobs cost of living climate etc to help make the transition smoother Plan My Move MilitaryInSTAllATIOnS and Military Youth on the Move are three of the many helpful programs available through Military OneSource
Plan My MovePlanMyMoveisanonlinemovingtoolthatsimplifiesthemovingprocessbreakingitdownintoclearmanageablestepsforbothexperiencedandfirsttimemoversPlanMyMoveprovidesyouwithcomprehensivemovinginformationdetailsaboutbenefitsandallowancesarelocationbudget planner and links to MilitaryInSTAllATIOnS and Military OneSource
Handy To-Do lists and ChecklistsChoose your departure and destination locations as well as a departure date to create the printable calendar to-do lists and checklists to help you stay organizedVisit httpplanmymovemilitaryonesourcemil Customizable Calendar
Visit wwwmilitaryonesourcemilmoving or call (800) 342-9647
Family Resource Guide 11
Use the Plan My Move planning calendar to organize your move Select your departure datedeparture location and your destination to easily customize the calendar to meet yourspecific needs
bullbull
Accessgeneralandinstallation-specificinformationAdd modify and remove tasksList key departure and arrival activitiesModify the time frame for your move ranging from one month to two yearsbull
MilitaryINSTALLATIONSOnMilitaryINSTALLATIONSyoucanselectanylocationandfindvaluableinformationonmany topics such as housing relocation assistance child care household goods education and health care It offers a searchable directory of installation and state programs and services - for easy access tophonefaxnumbersemailaddresseswebsitesandmapsUseittofindaspecificprogramortocreate a list of programs available within a certain distance of your ZIP code
bullRead numerous articles about your installation
bullView photos weather information and maps
bull
Download and print complete or custom installation bookletsbull
Research community information and cost of living comparisonsbull
View a State Resource Directory and all installations in a state
II Pre-Departure Permanent Change of Station (PCS) Entitlements and Other Benefits
Military personnel are entitled to reimbursement for costs incurred as a result of a PCS move These are the various allowances and entitlements associated with most Continental United States (COnUS) PCS moves Visit wwwdfasmilpcstravel for the most current information on the below entitlements
A Monetary Allowance in Lieu of Transportation (MALT)
There is an allowance for military members who drive their own vehicle to a new duty station MALTispaidonapermilebasisfortheofficialdistanceofeachportionofthetravel
B lsquoPlusrsquo (Per Diem) Allowances
There are two types of lsquoPlusrsquo per diems paid during a PCS move to assist Families with paying for lodging and meals MAlT-Plus is authorized to servicemembers traveling in their personal vehicle While MAlT is paid on a per mile basis the lsquoPlusrsquo (per diem) portion is paid on a whole day calendar basis for the allowable travel time lodgings-Plus is used to pay for lodging costs associated with a PCS move This per diem may be paid for any necessary overnight delay or processing time at a transportation terminal or personnel processing center related to a PCS move Lodgings-Plus and MALT-Plus cannot both be paid on the same day
bull
United States Army Recruiting Command (USAREC)12
C Dislocation Allowance (DLA)
DlA is a partial reimbursement for certain expenses associated with relocating a household such as deposits and other set-up costs If the military member is not moving dependents and is assigned to government quarters at the new assignment DlA is not authorized
D Temporary Lodging Expense Allowance (TLETLA)
Authorized allowance to help defray the cost of meals and temporary lodging expenses incurred during the PCS relocation
E Advance Pay and Allowances
Servicemembers may request up to three months advance pay up to 60 days prior to moving Extremecautionshouldbeutilizedifyoutakeadvantageofthisbenefitasitmustberepaid
III Pre-Departure Housing Options
A Military Installation Family Housing
Military Installation Family Housing opportunities may be available at your new assignment It does not have to be an Army post it could be another military installation You may request informationabouthousingoptionsatyournewdutystationfromthehousingofficeatyourcurrent duty station
1 Application for Family Housing
To apply for housing on an installation you will need a completed DD Form 1746 (Application for Assignment to Housing) one copy of your orders your most recent leave and earnings statement (lES) a copy of your DD Form 1172 (DEERS Enrollment) a copy of your DA 31 (leave form) a copy of your ERBORB and if applicable a special needs statement for an ADA accessiblehomeandoradoctorrsquosstatementconfirmingpregnancyContacttheappropriatehousingofficedirectlyformorespecificinformationincludingfaxoremailsubmissionguidelines Please note that application processes may vary from one military installation to another Yoursponsorcangiveyouthecontactinformationfortheappropriatehousingoffice
HOMESmil is a DoD website designed to connect service members and their Families with community housing rental listings located near US military bases Create an account or login to begin searching for homes near your current or future installation HOMESmil offers a database of available rental listings as well as contact information for your current or prospective housing office
TofindouthowmuchyourBasicAllowanceforHousing(BAH)willbeinyournewareavisit wwwdefensetraveldodmilsitebahcfm
C Leased Government Housing (LGH)
USAREC personnel and their families may be assigned to a location where the Basic Allowance for Housing (BAH) does not support the local housing cost and military housing is not available within a reasonable commuting distance from their duty station To improve the quality of life for USAREC families in these areas and to prevent them from incurring excessive out-of-pocket (OOP) expenses the Command in conjunction with the US Army Corps of Engineers (USACE) established the Leased Government Housing Program (LGHP)
B HOMESmil
Family Resource Guide 13
Under the LGHP the USACE will try to procure leased housing in these areas on the service memberrsquos behalf If qualified the service member will forfeit their BAH allowances and the LGHP will pay the rent and utilities of the leased dwelling Below are a few program policies For a full explanation of the program please contact the USAREC LGHP office
1 The program is open to all service members assigned to USAREC whether Active Duty (RA) or ActiveReserve (AR) regardless of rank or military occupational skill (MOS) Single Soldiers require a waiver toparticipate
2
3
All eligible personnel must be receiving BAH ldquowith dependent raterdquo and dependentsmust reside with Soldier In cases of joint custody service member must have thecustody at least 180 days per year Service memberrsquos are not eligible to apply for theLGHP if there is an active military installation with housing within a 50-mile radius orwhen a commute time is under 1 hour from the service members duty stationregardless of the length of the waiting listSoldiers are required to have at least 12 months remaining at their current dutystation at the time of the estimated lease start date
4 Average application processing time is 33 days5 Dwellings must be decent safe and sanitary and located in low crime
neighborhoods School rating is not a factor6 Pets are authorized (2 dogs or 2 cats or 1 dog and 1 cat) please contact
the LGHP office for more details and the list of restricted animal breeds7 Bedroom entitlements are based on number and age of dependents
bull Dependent parent ndash private bedroom
f
bull Children of opposite gender (5 yrs and under) ndash share bedroom (Maximum 2 per bedroom)
bull Children 10 or older ndash private bedroombull Service member and spouse ndash share bedroom
bull Children with same gender (9 yrs and under) ndash share bedroom (Maximum 2 per bedroom)bull Dependents 18-22 years old ndash private bedroom (Proof of school or college enrollment
require)bull Dependent 23 years and older ndash not authorizedbull Newborn ndash Private share (Contact USAREC LGHP office for details)
8 USACE will provide a list of at least three (3) acceptable dwellings Service member isresponsible to identify safe neighborhoods inspect the dwelling and select a dwelling fromthe list
9 If service member declines suitable dwellings service member is responsible for finding theirown dwelling and cannot re-apply for the program until the receipt of new PCS orders
10 To apply service member must complete and submit the following forms and documents to theLGHP e-mail address
a USAREC form 700-56 (Application)b USAREC form 700-57 (Statement of Understandingc Latest LESd Orderse DEERS verification for all dependtnts
Other (ie-EFMP)
United States Army Recruiting Command (USAREC)14
IV Pre-Departure ChildSchool Options
If you have school-aged children your childrsquos educational options may be one of the deciding factors in determining where you will live You will have public private or home-schooling options from which to choose Below are resources to help you make an informed decision
A Military Childhood Education Coalition (MCEC)The work of the Military Child Education Coalition (MCEC) is focused on ensuring quality educational opportunities for all military children affected by mobility family separation andtransitionA501(c)(3)non-profitworld-wideorganizationtheMCECperformsresearchdevelops resources conducts professional institutes and conferences and develops and publishes resources for all military families The MCEC serves as a model of positive leadership and advocacy for ensuring inclusive quality educational opportunities for all military children For more information about the MCEC visit wwwmilitarychildorg or call (254) 953-1923
B SchoolQuestorgSchoolQuest is an educational resource tool designed for military students their Families and the professionals who support them The primary audience includes military students and their parents seeking information about schools college and workplace readiness transition etc It is meant to facilitate the search for new schools and centralize resources But itrsquos more than just a searchsiteASchoolQuestProfileisalsoasecurestoragesiteforstudentsrsquoeducationalextra-curricularawardvolunteerandworkinformationItisasafecentralizedvirtualldquofiledrawerrdquowhereastudent(orparent)cankeeptrackofallthedetailsthataresodifficulttoorganizeSchoolQuest also offers a compilation of resources in one location for all 50 states DODEA and Washington DC It provides information about state school requirements and resources by each individualstateoryoucanidentifyaspecificresourceareathatyouwishtoresearchinoneormore states Visit httpswwwschoolquestorg for more information
C Military OneSourceMilitary OneSource provides tools and resources that allow Soldiers and family members to research an arearsquos educational opportunities In addition to searching for schools and tutors you can also learn about opportunities to get involved in your childrsquos educational activities Military OneSource offers information about the standardized testing requirements in the community to which you will PCS and tools to help children prepare Visit wwwmilitaryonesourcecom or call (800) 342-9647 for more information
D Army Fee Assistance Program information can be found on page 28
11 For more information contact
USAREC Housing Office(502) 624-3103Email usarmyknoxusareclisthq-g4-housing-officemailmilVisit wwwusarecarmymilfhpFind us on the USAREC facebook page httpswwwfacebookcom1USAREC
Family Resource Guide 15
Your TRICARE coverage is completely portable meaning it moves with you You are covered worldwide mdash both in transit to your new duty location and once you arrive Depending on where you PCS you may use a different TRICARE health plan option
For additional information visit the TRICARE website at httpwwwtricaremil
A Emergency Care
If you need emergency care while en route to your new duty station call 911 or go to the nearest emergencyroomTRICAREdefinesemergencycareasmedicalservicesprovidedforasuddenor unexpected medical or psychiatric condition or the sudden worsening of a chronic (ongoing) condition that is threatening to life limb or sight and needs immediate medical treatment or which has painful symptoms that need immediate relief to stop suffering If you are traveling near a military treatment facility (MTF) you should go to the MTF or military dental treatment facility for emergency services If you are hospitalized in a civilian facility for more than 24 hours contact your TRICARE region POC
B Urgent Care
While traveling in the United States Soldiers and their Families have access to Urgent Care facilities For a location near you or more information call Tricare at (800)TRICARE (8742273) Option 1
C Prescriptions
Youshouldhaveallyourprescriptionsfilledbeforeyouleavebutifyouneedaprescriptionfilledwhile you are traveling in the United States you have several options
bull IfnearamilitarytreatmentfacilityfilltheprescriptionattheMTFpharmacybull Find the closest TRICARE network pharmacy Call (877) 363-1303 or visit
wwwtricaremilbull If a network pharmacy is not available you can visit a non-network pharmacyYoumayhavetopayupfrontformedicationandfileaclaimwithExpressScripts Inc for reimbursement Call (877) 363-1303 or go to wwwtricaremil formore information
bull The mail-order option is not recommended for a prescription you need rightaway but if you will be traveling for a long time you can arrange for anyregularprescriptionstobefilledviathemail-orderpharmacybycallingyourprimary care manager or (877) 363-1303
For more information about Tricare please see pages Pages 26-27
V Transition Medical and Dental Coverage En Route
TRICARE is regionally managed healthcare program for active duty and retired members of the uniformed services their families and survivors TRICARE brings together the resources of the Army Navy and AirForce and suppliments them with networks of civilian healthcare progessionals to provide better access and high quality service while maintaining the capability to support military opperations
United States Army Recruiting Command (USAREC)16
VI Arrival and Orientation In-Processing
A Finance Permanent Change of Station (PCS) Entitlements
Finance in-processing will be done at the same time as personnel in-processing It is very important that all documents be brought with you to receive all pay entitlements as quickly as possible The following is a list of entitlements you may receive learn more about PCS entitlements forms and settlement processing online at wwwdfasmilpcstravelhtm
1 Basic Allowance for Housing (BAH)
Compensation is provided to military members to adjust for housing cost in local civilian markets Rates vary by pay grade dependency status and geographic location There are ldquowithrdquo and ldquowithout dependentrdquo rates BAH is intended to cover both rent and utilities
2 COnUS COlA
Continental United States cost-of-living allowance is available to military members in high cost areas as a means to provide compensation for variations in non-housing costs There are ldquowithrdquo and ldquowithout dependentrdquo rates
3 Special Duty Assignment Pay (SDAP) for recruiters
Enlisted active duty servicemembers on recruiting duty may be paid SDAP
bull SD-6 Field recruiters (Active amp Reserve recruiting for enlisted medical specialforcesandwarrantofficers)stationcenterleaderscompany1SGsCSMSGMsassigned to battalions guidance counselors and recruiter trainers
bull SD-5 Battalion operations nCOsbull SD-4 79R assigned to brigade and USAREC HQ Recruiting amp Retention
School instructors and HQDA level 79R staff
4 Recruiter Expense Allowance (REA)
This allowance enables recruiters to pay document fees provide lunch for Future Soldiers etc For a list of reimbursable expenses and how to apply for reimbursement see USAREC Regulation 37-17
5 Basic Allowance for Subsistence (BAS)
Basic Allowance for Subsistence (BAS) is meant to offset the cost of the Soldierrsquos meals but it is not intended to cover the cost of meals for family members
6 Base Pay
Pay charts can be found at wwwdfasmil For a guide to help you understand your sponsorrsquos leave and earnings statement visit wwwdfasmilmilitarymemberspayentitlementsaboutpayhtml
7 Miscellaneous Pay and Allowances
A Soldier may receive various other allowances depending on his or her job and duty location ie languageproficiencypayaviationcareerincentivepayhealthprofessionalhazardousdutypayand Family separation pay
Family Resource Guide 17
8 Permanent Change of Station (PCS) Travel Settlement (DD 1351-2)
Receiptsunder$75willnotneedtoberetainedforyoursettlementSoldierswillreceiveaflatper diem rate for themselves and their dependents and mileage reimbursement Receipts are only needed if you make a personally procured move (PPM) formerly known as a Do-It-Yourself (DITY)moveorpartialDITYmoveWhenaPPMisfiledensurealldocumentationreceivedfrom transportation and any advance travel pay vouchers are included If all documentation is provided upon in-processing and is correct then your settlement should take no more than four to six weeks and will be paid by electronic funds transfer (EFT) into the same account that your direct deposit is currently being received
DO NOT ASSUME you will receive any of these allowances Allowances change periodically socheckwiththefinanceofficeatthelosinggainingbattaliontodeterminetheexactamountofyourallowancesandentitlementsPleasevisittheDefenseTravelManagementOfficewebsite at wwwdefensetraveldodmil
9 Servicemembers Group life Insurance (SGlI)
SGlI is a program of low cost group life insurance for servicemembers SGlI coverage is available in $50000 increments up to the maximum of $400000 or can be declined altogether but these options must be elected in writing A Soldier is automatically issued the maximum amount of $400000
Spouses and dependent children of active duty servicemembers or members of the national Guard or Ready Reserve are eligible for Family Servicemembersrsquo Group life Insurance (FSGlI) Family coverage is available only to members insured under the SGlI program If you are covered under SGlI you are eligible to insure your spouse regardless of whether your spouse is on active duty retired or is a civilian Maximum spouse coverage is issued automatically but can be declined or reduced in writing by the servicemember FSGlI coverage is available in increments of $10000 and provides up to a maximum of $100000 of insurance coverage for spouses not to exceed the servicemembersrsquo SGlI coverage amount and $10000 for dependent childrenAstheservicememberyouarealwaysthebeneficiaryofFSGLIcoverage
You pay a premium for your spousersquos coverage which increases as your spouse ages Coverage for your child is provided at no cost until the child is 18 unless the child is a full-time student or becomes permanently and totally disabled and incapable of self-support prior to age 18
For more information and premiums visit wwwbenefitsvagovinsurance
10 Blended Retirement System
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service membersrsquo Thrift Savings Plan account The new Blended Retirement System goes into effect on January 1 2018 All members serving as of December 31 2017 are grandfathered under the legacy retirement system No one currently-serving will be automatically switched to the Blended Retirement System Though they are grandfathered under the legacy retirement system Active Component Service members with fewer than 12 years since their Pay Entry Base Date and Reserve Component Service members who have accrued fewer than 4320 retirement points as of December 31 2017 will have the option to opt into the Blended Retirement System The opt-inelection period for the Blended Retirement System begins January 1 2018 and concludes on December 31 2018 All Service members who enter the military on or after January 1 2018 will automatically be enrolled in BRS
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)6
The headquarters completed a move from Hampton Virginia to Fort Sheridan Illinois The number of recruiting main stations increased from 40 to 64 and captains were introduced into the chain of command to improve the chain of commandrsquos structure
In1974thefivenumberedRecruitingDistrictswere redesignated as Regional Recruiting Commands The Recruiting Main Stations were redesignated as District Recruiting Commands
The examining and entrance function was transferred to the United States Military Entrance Processing Command (MEPCOM) July 1 1976 Since 1979 USARECrsquos mission has included recruiting for the Army Reserve
In October 1983 Recruiting Commandrsquos subordinate unitsrsquo designations were changed one last time The Regional Recruiting Commands were designated as numbered Recruiting Brigades with 1st Brigade at Fort Meade 2d Brigade at Fort Gillem 4th Brigade at Fort Sheridan 5th Brigade at Fort Sam Houston and 6th Brigade at Fort Baker The District Recruiting Commands were redesignated as Recruiting Battalions In 1992 USAREC headquarters was moved to Fort Knox Kentucky from Fort Sheridan
In 1994 3rd Recruiting Brigade was activated and assumed much of the territory assigned to 4th Brigade The program Success 2000 re-engineered the mission reducing 20 recruiting categories to only four simplifying and stabilizing recruitersrsquo monthly contract missions
TheArmyMedicalDepartmentOfficerProcurement Division transferred from the OfficeoftheSurgeonGeneraltoUSARECin1995Eachofthefivebrigadesactivatedan Army medical recruiting detachment The medical missions included the Army nurse Corps Dental Corps Medical Service Corps Veterinary Corps Medical Corps and Specialist Corps for both the Regular Army and Army Reserve In 2005 medical recruiting
detachments were re-designated as medical recruiting battalions
In2005USARECrsquosfiveMedicalRecruitingDetachments were redesignated as Medical Recruiting Battalions and the Special Operations Recruiting Battalion (SORB) was formed consolidating the recruiting of all Army special operations specialties
In 2006 USAREC focused on teaching the force how to think versus what to think with thepublishingofitsfirstRecruitingOperationsDoctrine Targeting the station and company level environments led to adjusting boundaries and locations to better align the recruiting force to support the market
USAREC activated two new brigades in 2007 the Medical Recruiting Brigade and the Special Missions Brigade The Medical Recruiting Brigade designated as Allgoodrsquos Highlanders assumedcontrolofthefivemedicalrecruitingbattalions
In 2008 USAREC deactivated four battalions while creating the Fresno Battalion in California leaving USAREC at 38 battalions In 2009 the 2nd Recruiting Brigade moved from Fort Gillem Georgia to Redstone Arsenal Alabama The Special Missions Brigade was deactivated and the Medical Recruiting Brigade assumed operational command of the SORB
The US Army Accessions Command (USAAC) USARECrsquos higher headquarters moved from Fort Monroe Virginia to Fort Knox in 2010 USAAC was deactivated in January 2012 and USAREC was reorganized under the US Army Training and Doctrine Command
In October 2012 the SORB was realigned as a separate battalion and the Army Marketing and Research Group (AMRG) headquartered in Alexandria Virginia assumed oversight for all accessions-based marketing advertising and market research
By the end of 2012 the Small Unit Recruiting concept was implemented command-wide requiring recruiting teams to act in concert to accomplish the mission One Mission One Team One Fight
In March 2014 the decision was made to relocate the Recruiting and Retention School (RRS) to Fort Knox Kentucky from Fort Jackson South Carolina where it has been since 1995
The new RRS campus with its state of the art digital classrooms enables students to stay in temporary post student housing within walking distancetothediningfacilityandfitnesscenters
The mission of the RRS is to train and educate military and civilian leaders and develop complementary concepts doctrine organization material and training across the spectrum of recruiting and retention to enable AmericarsquosArmedForcestofightandwinthenationrsquos wars
Family Resource Guide 7
Information for Families prior to attending the Army Recruiter Course and what the Soldier and Family can expect
After assignment as a recruiter the Soldier will attend the Army Recruiter Course (ARC) at the Recruiting and Retention School (RRS) Fort Knox KY The Solider will attend the ARC in a TDY status The Soldierrsquos Family is not authorized to attend ARC with the Soldier and will remain at their assigned duty station or chosen place to live until after the Soldier graduates from ARC and receives permanent change of station (PCS) orders
If enrolled in EFMP Soldiers must ensure that the EFMP packet is updated prior to attending the ARC Soldiers with a temporary profile should request a deferment of course date otherwise the Soldier will be sent home if they arrive on a temporary profile
The ARC is a 6-week long course During the course Soldiers will be given their assignments Soldiers will be given battalion assignments during the second week of the ARC and recruiting center assignments during the fourth week of the ARC PCS orders will prepared upon graduation
Families are invited to attend the ARC graduation The cost to attend the graduation is not reimbursable and must be paid by the Family Because PCS orders wonrsquot be prepared until after graduation the Family may have to return to their previous duty station to conduct the PCS move to the Soldierrsquos USAREC assignment
C- PREPARATION
Family Resource Guide 8
Family Resource Guide 9
I Pre-Departure ResourcesMoving is never easy whether it is across town or to another continent We have compiled information on many of the subjects important to USAREC Soldiers and Families making a Permanent Change of Station (PCS) move This is general information meaning it should apply toalmostallmovesmdashnotjustmovestoorfromanyspecificareaKeepinmindthatlocallawsrules etc may change some of this information ALWAYS ASKthelocalofficesyoursponsorthebattalionS-1orSFAforinformationspecifictoyourPCS
A Sponsorship ProgramAll transferring servicemembers are entitled to an appointed sponsor at their new command The goal of the Total Army Sponsorship Program is to ease the transition of Soldiers Department of Army Civilians and their Families to their new working and living environment Having a sponsor helps reduce the anxiety associated with any PCS move and expedite the ability to transition to the new assignment
After you receive your assignment you should receive notification of a sponsor being assigned to you This email will include the name and contact information for your sponsor who will contact you within seven days The assigned sponsor will provide a welcome packet and current information about USAREC and the surrounding community
If you do not hear from your assigned sponsor within seven days and you desire a sponsor please contact your battalion S-1 or SFA
B The Soldier and Family Assistance (SFA) Program Manager
The SFA holds a unique position only found within USAREC Heshe is a civilian employee who provides information and resources that support Soldier and Family well-being mobility and economic readiness Think of the SFA as the director of an installationrsquos Army Community Service(ACS)officeTheSFAplansdirectscoordinatestrainsevaluatesandorganizesthefollowing programs
bullbullbullbullbullbullbull Family Program VolunteersVolunteer Recognition
InformationReferral and Follow-upRelocationFinancial Assistance PlanningTRICAREBeneficiaryCounselingandAssistanceCoordinator(BCAC) Volunteer Management Information System (VMIS)
bullbullbullbull
Army Family Action Plan (AFAP)Army Family Team Building (AFTB) Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP)Family Member Employment Assistance Family Program Funds Management
D- RELOCATION
Interactive Customer Evaluation (ICE)- You can provide feedback about the services provided to you by a Soldier and Family Assistance Program Manager by visiting our ICE site Click image to the right to open link
United States Army Recruiting Command (USAREC)10
A USAREC Family Program Video that provides a quick overview of USAREC Quality of life (QOl) Click image to the left to open the video
For additional information and resources please visit the HQ USAREC Soldier and Family Assistance Branch (SFAB) Click image above to open the USAREC SFAB website
US Army Recruiting Command Soldier and Family Assistance Branch Click image to
the right to like us on Facebook
Refer to page 38 for more information about SFAs and the list of battalion SFA phone numbers
C Army OneSourceHealthy Families make strong Soldiers Strong Soldiers make a successful Army Thatrsquos what Army OneSource is all about Army OneSource enhances unit readiness by providing Soldiers and their Families with information and resources to meet their needs 247 mdash regardless of location mdash promoting resiliency and stability Visit wwwmyarmyonesourcecom or call (877) 811-ARMY
D Military OneSourceContact Military OneSource for a free packet of information about your new community The packet contains information about the community housing schools jobs cost of living climate etc to help make the transition smoother Plan My Move MilitaryInSTAllATIOnS and Military Youth on the Move are three of the many helpful programs available through Military OneSource
Plan My MovePlanMyMoveisanonlinemovingtoolthatsimplifiesthemovingprocessbreakingitdownintoclearmanageablestepsforbothexperiencedandfirsttimemoversPlanMyMoveprovidesyouwithcomprehensivemovinginformationdetailsaboutbenefitsandallowancesarelocationbudget planner and links to MilitaryInSTAllATIOnS and Military OneSource
Handy To-Do lists and ChecklistsChoose your departure and destination locations as well as a departure date to create the printable calendar to-do lists and checklists to help you stay organizedVisit httpplanmymovemilitaryonesourcemil Customizable Calendar
Visit wwwmilitaryonesourcemilmoving or call (800) 342-9647
Family Resource Guide 11
Use the Plan My Move planning calendar to organize your move Select your departure datedeparture location and your destination to easily customize the calendar to meet yourspecific needs
bullbull
Accessgeneralandinstallation-specificinformationAdd modify and remove tasksList key departure and arrival activitiesModify the time frame for your move ranging from one month to two yearsbull
MilitaryINSTALLATIONSOnMilitaryINSTALLATIONSyoucanselectanylocationandfindvaluableinformationonmany topics such as housing relocation assistance child care household goods education and health care It offers a searchable directory of installation and state programs and services - for easy access tophonefaxnumbersemailaddresseswebsitesandmapsUseittofindaspecificprogramortocreate a list of programs available within a certain distance of your ZIP code
bullRead numerous articles about your installation
bullView photos weather information and maps
bull
Download and print complete or custom installation bookletsbull
Research community information and cost of living comparisonsbull
View a State Resource Directory and all installations in a state
II Pre-Departure Permanent Change of Station (PCS) Entitlements and Other Benefits
Military personnel are entitled to reimbursement for costs incurred as a result of a PCS move These are the various allowances and entitlements associated with most Continental United States (COnUS) PCS moves Visit wwwdfasmilpcstravel for the most current information on the below entitlements
A Monetary Allowance in Lieu of Transportation (MALT)
There is an allowance for military members who drive their own vehicle to a new duty station MALTispaidonapermilebasisfortheofficialdistanceofeachportionofthetravel
B lsquoPlusrsquo (Per Diem) Allowances
There are two types of lsquoPlusrsquo per diems paid during a PCS move to assist Families with paying for lodging and meals MAlT-Plus is authorized to servicemembers traveling in their personal vehicle While MAlT is paid on a per mile basis the lsquoPlusrsquo (per diem) portion is paid on a whole day calendar basis for the allowable travel time lodgings-Plus is used to pay for lodging costs associated with a PCS move This per diem may be paid for any necessary overnight delay or processing time at a transportation terminal or personnel processing center related to a PCS move Lodgings-Plus and MALT-Plus cannot both be paid on the same day
bull
United States Army Recruiting Command (USAREC)12
C Dislocation Allowance (DLA)
DlA is a partial reimbursement for certain expenses associated with relocating a household such as deposits and other set-up costs If the military member is not moving dependents and is assigned to government quarters at the new assignment DlA is not authorized
D Temporary Lodging Expense Allowance (TLETLA)
Authorized allowance to help defray the cost of meals and temporary lodging expenses incurred during the PCS relocation
E Advance Pay and Allowances
Servicemembers may request up to three months advance pay up to 60 days prior to moving Extremecautionshouldbeutilizedifyoutakeadvantageofthisbenefitasitmustberepaid
III Pre-Departure Housing Options
A Military Installation Family Housing
Military Installation Family Housing opportunities may be available at your new assignment It does not have to be an Army post it could be another military installation You may request informationabouthousingoptionsatyournewdutystationfromthehousingofficeatyourcurrent duty station
1 Application for Family Housing
To apply for housing on an installation you will need a completed DD Form 1746 (Application for Assignment to Housing) one copy of your orders your most recent leave and earnings statement (lES) a copy of your DD Form 1172 (DEERS Enrollment) a copy of your DA 31 (leave form) a copy of your ERBORB and if applicable a special needs statement for an ADA accessiblehomeandoradoctorrsquosstatementconfirmingpregnancyContacttheappropriatehousingofficedirectlyformorespecificinformationincludingfaxoremailsubmissionguidelines Please note that application processes may vary from one military installation to another Yoursponsorcangiveyouthecontactinformationfortheappropriatehousingoffice
HOMESmil is a DoD website designed to connect service members and their Families with community housing rental listings located near US military bases Create an account or login to begin searching for homes near your current or future installation HOMESmil offers a database of available rental listings as well as contact information for your current or prospective housing office
TofindouthowmuchyourBasicAllowanceforHousing(BAH)willbeinyournewareavisit wwwdefensetraveldodmilsitebahcfm
C Leased Government Housing (LGH)
USAREC personnel and their families may be assigned to a location where the Basic Allowance for Housing (BAH) does not support the local housing cost and military housing is not available within a reasonable commuting distance from their duty station To improve the quality of life for USAREC families in these areas and to prevent them from incurring excessive out-of-pocket (OOP) expenses the Command in conjunction with the US Army Corps of Engineers (USACE) established the Leased Government Housing Program (LGHP)
B HOMESmil
Family Resource Guide 13
Under the LGHP the USACE will try to procure leased housing in these areas on the service memberrsquos behalf If qualified the service member will forfeit their BAH allowances and the LGHP will pay the rent and utilities of the leased dwelling Below are a few program policies For a full explanation of the program please contact the USAREC LGHP office
1 The program is open to all service members assigned to USAREC whether Active Duty (RA) or ActiveReserve (AR) regardless of rank or military occupational skill (MOS) Single Soldiers require a waiver toparticipate
2
3
All eligible personnel must be receiving BAH ldquowith dependent raterdquo and dependentsmust reside with Soldier In cases of joint custody service member must have thecustody at least 180 days per year Service memberrsquos are not eligible to apply for theLGHP if there is an active military installation with housing within a 50-mile radius orwhen a commute time is under 1 hour from the service members duty stationregardless of the length of the waiting listSoldiers are required to have at least 12 months remaining at their current dutystation at the time of the estimated lease start date
4 Average application processing time is 33 days5 Dwellings must be decent safe and sanitary and located in low crime
neighborhoods School rating is not a factor6 Pets are authorized (2 dogs or 2 cats or 1 dog and 1 cat) please contact
the LGHP office for more details and the list of restricted animal breeds7 Bedroom entitlements are based on number and age of dependents
bull Dependent parent ndash private bedroom
f
bull Children of opposite gender (5 yrs and under) ndash share bedroom (Maximum 2 per bedroom)
bull Children 10 or older ndash private bedroombull Service member and spouse ndash share bedroom
bull Children with same gender (9 yrs and under) ndash share bedroom (Maximum 2 per bedroom)bull Dependents 18-22 years old ndash private bedroom (Proof of school or college enrollment
require)bull Dependent 23 years and older ndash not authorizedbull Newborn ndash Private share (Contact USAREC LGHP office for details)
8 USACE will provide a list of at least three (3) acceptable dwellings Service member isresponsible to identify safe neighborhoods inspect the dwelling and select a dwelling fromthe list
9 If service member declines suitable dwellings service member is responsible for finding theirown dwelling and cannot re-apply for the program until the receipt of new PCS orders
10 To apply service member must complete and submit the following forms and documents to theLGHP e-mail address
a USAREC form 700-56 (Application)b USAREC form 700-57 (Statement of Understandingc Latest LESd Orderse DEERS verification for all dependtnts
Other (ie-EFMP)
United States Army Recruiting Command (USAREC)14
IV Pre-Departure ChildSchool Options
If you have school-aged children your childrsquos educational options may be one of the deciding factors in determining where you will live You will have public private or home-schooling options from which to choose Below are resources to help you make an informed decision
A Military Childhood Education Coalition (MCEC)The work of the Military Child Education Coalition (MCEC) is focused on ensuring quality educational opportunities for all military children affected by mobility family separation andtransitionA501(c)(3)non-profitworld-wideorganizationtheMCECperformsresearchdevelops resources conducts professional institutes and conferences and develops and publishes resources for all military families The MCEC serves as a model of positive leadership and advocacy for ensuring inclusive quality educational opportunities for all military children For more information about the MCEC visit wwwmilitarychildorg or call (254) 953-1923
B SchoolQuestorgSchoolQuest is an educational resource tool designed for military students their Families and the professionals who support them The primary audience includes military students and their parents seeking information about schools college and workplace readiness transition etc It is meant to facilitate the search for new schools and centralize resources But itrsquos more than just a searchsiteASchoolQuestProfileisalsoasecurestoragesiteforstudentsrsquoeducationalextra-curricularawardvolunteerandworkinformationItisasafecentralizedvirtualldquofiledrawerrdquowhereastudent(orparent)cankeeptrackofallthedetailsthataresodifficulttoorganizeSchoolQuest also offers a compilation of resources in one location for all 50 states DODEA and Washington DC It provides information about state school requirements and resources by each individualstateoryoucanidentifyaspecificresourceareathatyouwishtoresearchinoneormore states Visit httpswwwschoolquestorg for more information
C Military OneSourceMilitary OneSource provides tools and resources that allow Soldiers and family members to research an arearsquos educational opportunities In addition to searching for schools and tutors you can also learn about opportunities to get involved in your childrsquos educational activities Military OneSource offers information about the standardized testing requirements in the community to which you will PCS and tools to help children prepare Visit wwwmilitaryonesourcecom or call (800) 342-9647 for more information
D Army Fee Assistance Program information can be found on page 28
11 For more information contact
USAREC Housing Office(502) 624-3103Email usarmyknoxusareclisthq-g4-housing-officemailmilVisit wwwusarecarmymilfhpFind us on the USAREC facebook page httpswwwfacebookcom1USAREC
Family Resource Guide 15
Your TRICARE coverage is completely portable meaning it moves with you You are covered worldwide mdash both in transit to your new duty location and once you arrive Depending on where you PCS you may use a different TRICARE health plan option
For additional information visit the TRICARE website at httpwwwtricaremil
A Emergency Care
If you need emergency care while en route to your new duty station call 911 or go to the nearest emergencyroomTRICAREdefinesemergencycareasmedicalservicesprovidedforasuddenor unexpected medical or psychiatric condition or the sudden worsening of a chronic (ongoing) condition that is threatening to life limb or sight and needs immediate medical treatment or which has painful symptoms that need immediate relief to stop suffering If you are traveling near a military treatment facility (MTF) you should go to the MTF or military dental treatment facility for emergency services If you are hospitalized in a civilian facility for more than 24 hours contact your TRICARE region POC
B Urgent Care
While traveling in the United States Soldiers and their Families have access to Urgent Care facilities For a location near you or more information call Tricare at (800)TRICARE (8742273) Option 1
C Prescriptions
Youshouldhaveallyourprescriptionsfilledbeforeyouleavebutifyouneedaprescriptionfilledwhile you are traveling in the United States you have several options
bull IfnearamilitarytreatmentfacilityfilltheprescriptionattheMTFpharmacybull Find the closest TRICARE network pharmacy Call (877) 363-1303 or visit
wwwtricaremilbull If a network pharmacy is not available you can visit a non-network pharmacyYoumayhavetopayupfrontformedicationandfileaclaimwithExpressScripts Inc for reimbursement Call (877) 363-1303 or go to wwwtricaremil formore information
bull The mail-order option is not recommended for a prescription you need rightaway but if you will be traveling for a long time you can arrange for anyregularprescriptionstobefilledviathemail-orderpharmacybycallingyourprimary care manager or (877) 363-1303
For more information about Tricare please see pages Pages 26-27
V Transition Medical and Dental Coverage En Route
TRICARE is regionally managed healthcare program for active duty and retired members of the uniformed services their families and survivors TRICARE brings together the resources of the Army Navy and AirForce and suppliments them with networks of civilian healthcare progessionals to provide better access and high quality service while maintaining the capability to support military opperations
United States Army Recruiting Command (USAREC)16
VI Arrival and Orientation In-Processing
A Finance Permanent Change of Station (PCS) Entitlements
Finance in-processing will be done at the same time as personnel in-processing It is very important that all documents be brought with you to receive all pay entitlements as quickly as possible The following is a list of entitlements you may receive learn more about PCS entitlements forms and settlement processing online at wwwdfasmilpcstravelhtm
1 Basic Allowance for Housing (BAH)
Compensation is provided to military members to adjust for housing cost in local civilian markets Rates vary by pay grade dependency status and geographic location There are ldquowithrdquo and ldquowithout dependentrdquo rates BAH is intended to cover both rent and utilities
2 COnUS COlA
Continental United States cost-of-living allowance is available to military members in high cost areas as a means to provide compensation for variations in non-housing costs There are ldquowithrdquo and ldquowithout dependentrdquo rates
3 Special Duty Assignment Pay (SDAP) for recruiters
Enlisted active duty servicemembers on recruiting duty may be paid SDAP
bull SD-6 Field recruiters (Active amp Reserve recruiting for enlisted medical specialforcesandwarrantofficers)stationcenterleaderscompany1SGsCSMSGMsassigned to battalions guidance counselors and recruiter trainers
bull SD-5 Battalion operations nCOsbull SD-4 79R assigned to brigade and USAREC HQ Recruiting amp Retention
School instructors and HQDA level 79R staff
4 Recruiter Expense Allowance (REA)
This allowance enables recruiters to pay document fees provide lunch for Future Soldiers etc For a list of reimbursable expenses and how to apply for reimbursement see USAREC Regulation 37-17
5 Basic Allowance for Subsistence (BAS)
Basic Allowance for Subsistence (BAS) is meant to offset the cost of the Soldierrsquos meals but it is not intended to cover the cost of meals for family members
6 Base Pay
Pay charts can be found at wwwdfasmil For a guide to help you understand your sponsorrsquos leave and earnings statement visit wwwdfasmilmilitarymemberspayentitlementsaboutpayhtml
7 Miscellaneous Pay and Allowances
A Soldier may receive various other allowances depending on his or her job and duty location ie languageproficiencypayaviationcareerincentivepayhealthprofessionalhazardousdutypayand Family separation pay
Family Resource Guide 17
8 Permanent Change of Station (PCS) Travel Settlement (DD 1351-2)
Receiptsunder$75willnotneedtoberetainedforyoursettlementSoldierswillreceiveaflatper diem rate for themselves and their dependents and mileage reimbursement Receipts are only needed if you make a personally procured move (PPM) formerly known as a Do-It-Yourself (DITY)moveorpartialDITYmoveWhenaPPMisfiledensurealldocumentationreceivedfrom transportation and any advance travel pay vouchers are included If all documentation is provided upon in-processing and is correct then your settlement should take no more than four to six weeks and will be paid by electronic funds transfer (EFT) into the same account that your direct deposit is currently being received
DO NOT ASSUME you will receive any of these allowances Allowances change periodically socheckwiththefinanceofficeatthelosinggainingbattaliontodeterminetheexactamountofyourallowancesandentitlementsPleasevisittheDefenseTravelManagementOfficewebsite at wwwdefensetraveldodmil
9 Servicemembers Group life Insurance (SGlI)
SGlI is a program of low cost group life insurance for servicemembers SGlI coverage is available in $50000 increments up to the maximum of $400000 or can be declined altogether but these options must be elected in writing A Soldier is automatically issued the maximum amount of $400000
Spouses and dependent children of active duty servicemembers or members of the national Guard or Ready Reserve are eligible for Family Servicemembersrsquo Group life Insurance (FSGlI) Family coverage is available only to members insured under the SGlI program If you are covered under SGlI you are eligible to insure your spouse regardless of whether your spouse is on active duty retired or is a civilian Maximum spouse coverage is issued automatically but can be declined or reduced in writing by the servicemember FSGlI coverage is available in increments of $10000 and provides up to a maximum of $100000 of insurance coverage for spouses not to exceed the servicemembersrsquo SGlI coverage amount and $10000 for dependent childrenAstheservicememberyouarealwaysthebeneficiaryofFSGLIcoverage
You pay a premium for your spousersquos coverage which increases as your spouse ages Coverage for your child is provided at no cost until the child is 18 unless the child is a full-time student or becomes permanently and totally disabled and incapable of self-support prior to age 18
For more information and premiums visit wwwbenefitsvagovinsurance
10 Blended Retirement System
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service membersrsquo Thrift Savings Plan account The new Blended Retirement System goes into effect on January 1 2018 All members serving as of December 31 2017 are grandfathered under the legacy retirement system No one currently-serving will be automatically switched to the Blended Retirement System Though they are grandfathered under the legacy retirement system Active Component Service members with fewer than 12 years since their Pay Entry Base Date and Reserve Component Service members who have accrued fewer than 4320 retirement points as of December 31 2017 will have the option to opt into the Blended Retirement System The opt-inelection period for the Blended Retirement System begins January 1 2018 and concludes on December 31 2018 All Service members who enter the military on or after January 1 2018 will automatically be enrolled in BRS
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
By the end of 2012 the Small Unit Recruiting concept was implemented command-wide requiring recruiting teams to act in concert to accomplish the mission One Mission One Team One Fight
In March 2014 the decision was made to relocate the Recruiting and Retention School (RRS) to Fort Knox Kentucky from Fort Jackson South Carolina where it has been since 1995
The new RRS campus with its state of the art digital classrooms enables students to stay in temporary post student housing within walking distancetothediningfacilityandfitnesscenters
The mission of the RRS is to train and educate military and civilian leaders and develop complementary concepts doctrine organization material and training across the spectrum of recruiting and retention to enable AmericarsquosArmedForcestofightandwinthenationrsquos wars
Family Resource Guide 7
Information for Families prior to attending the Army Recruiter Course and what the Soldier and Family can expect
After assignment as a recruiter the Soldier will attend the Army Recruiter Course (ARC) at the Recruiting and Retention School (RRS) Fort Knox KY The Solider will attend the ARC in a TDY status The Soldierrsquos Family is not authorized to attend ARC with the Soldier and will remain at their assigned duty station or chosen place to live until after the Soldier graduates from ARC and receives permanent change of station (PCS) orders
If enrolled in EFMP Soldiers must ensure that the EFMP packet is updated prior to attending the ARC Soldiers with a temporary profile should request a deferment of course date otherwise the Soldier will be sent home if they arrive on a temporary profile
The ARC is a 6-week long course During the course Soldiers will be given their assignments Soldiers will be given battalion assignments during the second week of the ARC and recruiting center assignments during the fourth week of the ARC PCS orders will prepared upon graduation
Families are invited to attend the ARC graduation The cost to attend the graduation is not reimbursable and must be paid by the Family Because PCS orders wonrsquot be prepared until after graduation the Family may have to return to their previous duty station to conduct the PCS move to the Soldierrsquos USAREC assignment
C- PREPARATION
Family Resource Guide 8
Family Resource Guide 9
I Pre-Departure ResourcesMoving is never easy whether it is across town or to another continent We have compiled information on many of the subjects important to USAREC Soldiers and Families making a Permanent Change of Station (PCS) move This is general information meaning it should apply toalmostallmovesmdashnotjustmovestoorfromanyspecificareaKeepinmindthatlocallawsrules etc may change some of this information ALWAYS ASKthelocalofficesyoursponsorthebattalionS-1orSFAforinformationspecifictoyourPCS
A Sponsorship ProgramAll transferring servicemembers are entitled to an appointed sponsor at their new command The goal of the Total Army Sponsorship Program is to ease the transition of Soldiers Department of Army Civilians and their Families to their new working and living environment Having a sponsor helps reduce the anxiety associated with any PCS move and expedite the ability to transition to the new assignment
After you receive your assignment you should receive notification of a sponsor being assigned to you This email will include the name and contact information for your sponsor who will contact you within seven days The assigned sponsor will provide a welcome packet and current information about USAREC and the surrounding community
If you do not hear from your assigned sponsor within seven days and you desire a sponsor please contact your battalion S-1 or SFA
B The Soldier and Family Assistance (SFA) Program Manager
The SFA holds a unique position only found within USAREC Heshe is a civilian employee who provides information and resources that support Soldier and Family well-being mobility and economic readiness Think of the SFA as the director of an installationrsquos Army Community Service(ACS)officeTheSFAplansdirectscoordinatestrainsevaluatesandorganizesthefollowing programs
bullbullbullbullbullbullbull Family Program VolunteersVolunteer Recognition
InformationReferral and Follow-upRelocationFinancial Assistance PlanningTRICAREBeneficiaryCounselingandAssistanceCoordinator(BCAC) Volunteer Management Information System (VMIS)
bullbullbullbull
Army Family Action Plan (AFAP)Army Family Team Building (AFTB) Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP)Family Member Employment Assistance Family Program Funds Management
D- RELOCATION
Interactive Customer Evaluation (ICE)- You can provide feedback about the services provided to you by a Soldier and Family Assistance Program Manager by visiting our ICE site Click image to the right to open link
United States Army Recruiting Command (USAREC)10
A USAREC Family Program Video that provides a quick overview of USAREC Quality of life (QOl) Click image to the left to open the video
For additional information and resources please visit the HQ USAREC Soldier and Family Assistance Branch (SFAB) Click image above to open the USAREC SFAB website
US Army Recruiting Command Soldier and Family Assistance Branch Click image to
the right to like us on Facebook
Refer to page 38 for more information about SFAs and the list of battalion SFA phone numbers
C Army OneSourceHealthy Families make strong Soldiers Strong Soldiers make a successful Army Thatrsquos what Army OneSource is all about Army OneSource enhances unit readiness by providing Soldiers and their Families with information and resources to meet their needs 247 mdash regardless of location mdash promoting resiliency and stability Visit wwwmyarmyonesourcecom or call (877) 811-ARMY
D Military OneSourceContact Military OneSource for a free packet of information about your new community The packet contains information about the community housing schools jobs cost of living climate etc to help make the transition smoother Plan My Move MilitaryInSTAllATIOnS and Military Youth on the Move are three of the many helpful programs available through Military OneSource
Plan My MovePlanMyMoveisanonlinemovingtoolthatsimplifiesthemovingprocessbreakingitdownintoclearmanageablestepsforbothexperiencedandfirsttimemoversPlanMyMoveprovidesyouwithcomprehensivemovinginformationdetailsaboutbenefitsandallowancesarelocationbudget planner and links to MilitaryInSTAllATIOnS and Military OneSource
Handy To-Do lists and ChecklistsChoose your departure and destination locations as well as a departure date to create the printable calendar to-do lists and checklists to help you stay organizedVisit httpplanmymovemilitaryonesourcemil Customizable Calendar
Visit wwwmilitaryonesourcemilmoving or call (800) 342-9647
Family Resource Guide 11
Use the Plan My Move planning calendar to organize your move Select your departure datedeparture location and your destination to easily customize the calendar to meet yourspecific needs
bullbull
Accessgeneralandinstallation-specificinformationAdd modify and remove tasksList key departure and arrival activitiesModify the time frame for your move ranging from one month to two yearsbull
MilitaryINSTALLATIONSOnMilitaryINSTALLATIONSyoucanselectanylocationandfindvaluableinformationonmany topics such as housing relocation assistance child care household goods education and health care It offers a searchable directory of installation and state programs and services - for easy access tophonefaxnumbersemailaddresseswebsitesandmapsUseittofindaspecificprogramortocreate a list of programs available within a certain distance of your ZIP code
bullRead numerous articles about your installation
bullView photos weather information and maps
bull
Download and print complete or custom installation bookletsbull
Research community information and cost of living comparisonsbull
View a State Resource Directory and all installations in a state
II Pre-Departure Permanent Change of Station (PCS) Entitlements and Other Benefits
Military personnel are entitled to reimbursement for costs incurred as a result of a PCS move These are the various allowances and entitlements associated with most Continental United States (COnUS) PCS moves Visit wwwdfasmilpcstravel for the most current information on the below entitlements
A Monetary Allowance in Lieu of Transportation (MALT)
There is an allowance for military members who drive their own vehicle to a new duty station MALTispaidonapermilebasisfortheofficialdistanceofeachportionofthetravel
B lsquoPlusrsquo (Per Diem) Allowances
There are two types of lsquoPlusrsquo per diems paid during a PCS move to assist Families with paying for lodging and meals MAlT-Plus is authorized to servicemembers traveling in their personal vehicle While MAlT is paid on a per mile basis the lsquoPlusrsquo (per diem) portion is paid on a whole day calendar basis for the allowable travel time lodgings-Plus is used to pay for lodging costs associated with a PCS move This per diem may be paid for any necessary overnight delay or processing time at a transportation terminal or personnel processing center related to a PCS move Lodgings-Plus and MALT-Plus cannot both be paid on the same day
bull
United States Army Recruiting Command (USAREC)12
C Dislocation Allowance (DLA)
DlA is a partial reimbursement for certain expenses associated with relocating a household such as deposits and other set-up costs If the military member is not moving dependents and is assigned to government quarters at the new assignment DlA is not authorized
D Temporary Lodging Expense Allowance (TLETLA)
Authorized allowance to help defray the cost of meals and temporary lodging expenses incurred during the PCS relocation
E Advance Pay and Allowances
Servicemembers may request up to three months advance pay up to 60 days prior to moving Extremecautionshouldbeutilizedifyoutakeadvantageofthisbenefitasitmustberepaid
III Pre-Departure Housing Options
A Military Installation Family Housing
Military Installation Family Housing opportunities may be available at your new assignment It does not have to be an Army post it could be another military installation You may request informationabouthousingoptionsatyournewdutystationfromthehousingofficeatyourcurrent duty station
1 Application for Family Housing
To apply for housing on an installation you will need a completed DD Form 1746 (Application for Assignment to Housing) one copy of your orders your most recent leave and earnings statement (lES) a copy of your DD Form 1172 (DEERS Enrollment) a copy of your DA 31 (leave form) a copy of your ERBORB and if applicable a special needs statement for an ADA accessiblehomeandoradoctorrsquosstatementconfirmingpregnancyContacttheappropriatehousingofficedirectlyformorespecificinformationincludingfaxoremailsubmissionguidelines Please note that application processes may vary from one military installation to another Yoursponsorcangiveyouthecontactinformationfortheappropriatehousingoffice
HOMESmil is a DoD website designed to connect service members and their Families with community housing rental listings located near US military bases Create an account or login to begin searching for homes near your current or future installation HOMESmil offers a database of available rental listings as well as contact information for your current or prospective housing office
TofindouthowmuchyourBasicAllowanceforHousing(BAH)willbeinyournewareavisit wwwdefensetraveldodmilsitebahcfm
C Leased Government Housing (LGH)
USAREC personnel and their families may be assigned to a location where the Basic Allowance for Housing (BAH) does not support the local housing cost and military housing is not available within a reasonable commuting distance from their duty station To improve the quality of life for USAREC families in these areas and to prevent them from incurring excessive out-of-pocket (OOP) expenses the Command in conjunction with the US Army Corps of Engineers (USACE) established the Leased Government Housing Program (LGHP)
B HOMESmil
Family Resource Guide 13
Under the LGHP the USACE will try to procure leased housing in these areas on the service memberrsquos behalf If qualified the service member will forfeit their BAH allowances and the LGHP will pay the rent and utilities of the leased dwelling Below are a few program policies For a full explanation of the program please contact the USAREC LGHP office
1 The program is open to all service members assigned to USAREC whether Active Duty (RA) or ActiveReserve (AR) regardless of rank or military occupational skill (MOS) Single Soldiers require a waiver toparticipate
2
3
All eligible personnel must be receiving BAH ldquowith dependent raterdquo and dependentsmust reside with Soldier In cases of joint custody service member must have thecustody at least 180 days per year Service memberrsquos are not eligible to apply for theLGHP if there is an active military installation with housing within a 50-mile radius orwhen a commute time is under 1 hour from the service members duty stationregardless of the length of the waiting listSoldiers are required to have at least 12 months remaining at their current dutystation at the time of the estimated lease start date
4 Average application processing time is 33 days5 Dwellings must be decent safe and sanitary and located in low crime
neighborhoods School rating is not a factor6 Pets are authorized (2 dogs or 2 cats or 1 dog and 1 cat) please contact
the LGHP office for more details and the list of restricted animal breeds7 Bedroom entitlements are based on number and age of dependents
bull Dependent parent ndash private bedroom
f
bull Children of opposite gender (5 yrs and under) ndash share bedroom (Maximum 2 per bedroom)
bull Children 10 or older ndash private bedroombull Service member and spouse ndash share bedroom
bull Children with same gender (9 yrs and under) ndash share bedroom (Maximum 2 per bedroom)bull Dependents 18-22 years old ndash private bedroom (Proof of school or college enrollment
require)bull Dependent 23 years and older ndash not authorizedbull Newborn ndash Private share (Contact USAREC LGHP office for details)
8 USACE will provide a list of at least three (3) acceptable dwellings Service member isresponsible to identify safe neighborhoods inspect the dwelling and select a dwelling fromthe list
9 If service member declines suitable dwellings service member is responsible for finding theirown dwelling and cannot re-apply for the program until the receipt of new PCS orders
10 To apply service member must complete and submit the following forms and documents to theLGHP e-mail address
a USAREC form 700-56 (Application)b USAREC form 700-57 (Statement of Understandingc Latest LESd Orderse DEERS verification for all dependtnts
Other (ie-EFMP)
United States Army Recruiting Command (USAREC)14
IV Pre-Departure ChildSchool Options
If you have school-aged children your childrsquos educational options may be one of the deciding factors in determining where you will live You will have public private or home-schooling options from which to choose Below are resources to help you make an informed decision
A Military Childhood Education Coalition (MCEC)The work of the Military Child Education Coalition (MCEC) is focused on ensuring quality educational opportunities for all military children affected by mobility family separation andtransitionA501(c)(3)non-profitworld-wideorganizationtheMCECperformsresearchdevelops resources conducts professional institutes and conferences and develops and publishes resources for all military families The MCEC serves as a model of positive leadership and advocacy for ensuring inclusive quality educational opportunities for all military children For more information about the MCEC visit wwwmilitarychildorg or call (254) 953-1923
B SchoolQuestorgSchoolQuest is an educational resource tool designed for military students their Families and the professionals who support them The primary audience includes military students and their parents seeking information about schools college and workplace readiness transition etc It is meant to facilitate the search for new schools and centralize resources But itrsquos more than just a searchsiteASchoolQuestProfileisalsoasecurestoragesiteforstudentsrsquoeducationalextra-curricularawardvolunteerandworkinformationItisasafecentralizedvirtualldquofiledrawerrdquowhereastudent(orparent)cankeeptrackofallthedetailsthataresodifficulttoorganizeSchoolQuest also offers a compilation of resources in one location for all 50 states DODEA and Washington DC It provides information about state school requirements and resources by each individualstateoryoucanidentifyaspecificresourceareathatyouwishtoresearchinoneormore states Visit httpswwwschoolquestorg for more information
C Military OneSourceMilitary OneSource provides tools and resources that allow Soldiers and family members to research an arearsquos educational opportunities In addition to searching for schools and tutors you can also learn about opportunities to get involved in your childrsquos educational activities Military OneSource offers information about the standardized testing requirements in the community to which you will PCS and tools to help children prepare Visit wwwmilitaryonesourcecom or call (800) 342-9647 for more information
D Army Fee Assistance Program information can be found on page 28
11 For more information contact
USAREC Housing Office(502) 624-3103Email usarmyknoxusareclisthq-g4-housing-officemailmilVisit wwwusarecarmymilfhpFind us on the USAREC facebook page httpswwwfacebookcom1USAREC
Family Resource Guide 15
Your TRICARE coverage is completely portable meaning it moves with you You are covered worldwide mdash both in transit to your new duty location and once you arrive Depending on where you PCS you may use a different TRICARE health plan option
For additional information visit the TRICARE website at httpwwwtricaremil
A Emergency Care
If you need emergency care while en route to your new duty station call 911 or go to the nearest emergencyroomTRICAREdefinesemergencycareasmedicalservicesprovidedforasuddenor unexpected medical or psychiatric condition or the sudden worsening of a chronic (ongoing) condition that is threatening to life limb or sight and needs immediate medical treatment or which has painful symptoms that need immediate relief to stop suffering If you are traveling near a military treatment facility (MTF) you should go to the MTF or military dental treatment facility for emergency services If you are hospitalized in a civilian facility for more than 24 hours contact your TRICARE region POC
B Urgent Care
While traveling in the United States Soldiers and their Families have access to Urgent Care facilities For a location near you or more information call Tricare at (800)TRICARE (8742273) Option 1
C Prescriptions
Youshouldhaveallyourprescriptionsfilledbeforeyouleavebutifyouneedaprescriptionfilledwhile you are traveling in the United States you have several options
bull IfnearamilitarytreatmentfacilityfilltheprescriptionattheMTFpharmacybull Find the closest TRICARE network pharmacy Call (877) 363-1303 or visit
wwwtricaremilbull If a network pharmacy is not available you can visit a non-network pharmacyYoumayhavetopayupfrontformedicationandfileaclaimwithExpressScripts Inc for reimbursement Call (877) 363-1303 or go to wwwtricaremil formore information
bull The mail-order option is not recommended for a prescription you need rightaway but if you will be traveling for a long time you can arrange for anyregularprescriptionstobefilledviathemail-orderpharmacybycallingyourprimary care manager or (877) 363-1303
For more information about Tricare please see pages Pages 26-27
V Transition Medical and Dental Coverage En Route
TRICARE is regionally managed healthcare program for active duty and retired members of the uniformed services their families and survivors TRICARE brings together the resources of the Army Navy and AirForce and suppliments them with networks of civilian healthcare progessionals to provide better access and high quality service while maintaining the capability to support military opperations
United States Army Recruiting Command (USAREC)16
VI Arrival and Orientation In-Processing
A Finance Permanent Change of Station (PCS) Entitlements
Finance in-processing will be done at the same time as personnel in-processing It is very important that all documents be brought with you to receive all pay entitlements as quickly as possible The following is a list of entitlements you may receive learn more about PCS entitlements forms and settlement processing online at wwwdfasmilpcstravelhtm
1 Basic Allowance for Housing (BAH)
Compensation is provided to military members to adjust for housing cost in local civilian markets Rates vary by pay grade dependency status and geographic location There are ldquowithrdquo and ldquowithout dependentrdquo rates BAH is intended to cover both rent and utilities
2 COnUS COlA
Continental United States cost-of-living allowance is available to military members in high cost areas as a means to provide compensation for variations in non-housing costs There are ldquowithrdquo and ldquowithout dependentrdquo rates
3 Special Duty Assignment Pay (SDAP) for recruiters
Enlisted active duty servicemembers on recruiting duty may be paid SDAP
bull SD-6 Field recruiters (Active amp Reserve recruiting for enlisted medical specialforcesandwarrantofficers)stationcenterleaderscompany1SGsCSMSGMsassigned to battalions guidance counselors and recruiter trainers
bull SD-5 Battalion operations nCOsbull SD-4 79R assigned to brigade and USAREC HQ Recruiting amp Retention
School instructors and HQDA level 79R staff
4 Recruiter Expense Allowance (REA)
This allowance enables recruiters to pay document fees provide lunch for Future Soldiers etc For a list of reimbursable expenses and how to apply for reimbursement see USAREC Regulation 37-17
5 Basic Allowance for Subsistence (BAS)
Basic Allowance for Subsistence (BAS) is meant to offset the cost of the Soldierrsquos meals but it is not intended to cover the cost of meals for family members
6 Base Pay
Pay charts can be found at wwwdfasmil For a guide to help you understand your sponsorrsquos leave and earnings statement visit wwwdfasmilmilitarymemberspayentitlementsaboutpayhtml
7 Miscellaneous Pay and Allowances
A Soldier may receive various other allowances depending on his or her job and duty location ie languageproficiencypayaviationcareerincentivepayhealthprofessionalhazardousdutypayand Family separation pay
Family Resource Guide 17
8 Permanent Change of Station (PCS) Travel Settlement (DD 1351-2)
Receiptsunder$75willnotneedtoberetainedforyoursettlementSoldierswillreceiveaflatper diem rate for themselves and their dependents and mileage reimbursement Receipts are only needed if you make a personally procured move (PPM) formerly known as a Do-It-Yourself (DITY)moveorpartialDITYmoveWhenaPPMisfiledensurealldocumentationreceivedfrom transportation and any advance travel pay vouchers are included If all documentation is provided upon in-processing and is correct then your settlement should take no more than four to six weeks and will be paid by electronic funds transfer (EFT) into the same account that your direct deposit is currently being received
DO NOT ASSUME you will receive any of these allowances Allowances change periodically socheckwiththefinanceofficeatthelosinggainingbattaliontodeterminetheexactamountofyourallowancesandentitlementsPleasevisittheDefenseTravelManagementOfficewebsite at wwwdefensetraveldodmil
9 Servicemembers Group life Insurance (SGlI)
SGlI is a program of low cost group life insurance for servicemembers SGlI coverage is available in $50000 increments up to the maximum of $400000 or can be declined altogether but these options must be elected in writing A Soldier is automatically issued the maximum amount of $400000
Spouses and dependent children of active duty servicemembers or members of the national Guard or Ready Reserve are eligible for Family Servicemembersrsquo Group life Insurance (FSGlI) Family coverage is available only to members insured under the SGlI program If you are covered under SGlI you are eligible to insure your spouse regardless of whether your spouse is on active duty retired or is a civilian Maximum spouse coverage is issued automatically but can be declined or reduced in writing by the servicemember FSGlI coverage is available in increments of $10000 and provides up to a maximum of $100000 of insurance coverage for spouses not to exceed the servicemembersrsquo SGlI coverage amount and $10000 for dependent childrenAstheservicememberyouarealwaysthebeneficiaryofFSGLIcoverage
You pay a premium for your spousersquos coverage which increases as your spouse ages Coverage for your child is provided at no cost until the child is 18 unless the child is a full-time student or becomes permanently and totally disabled and incapable of self-support prior to age 18
For more information and premiums visit wwwbenefitsvagovinsurance
10 Blended Retirement System
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service membersrsquo Thrift Savings Plan account The new Blended Retirement System goes into effect on January 1 2018 All members serving as of December 31 2017 are grandfathered under the legacy retirement system No one currently-serving will be automatically switched to the Blended Retirement System Though they are grandfathered under the legacy retirement system Active Component Service members with fewer than 12 years since their Pay Entry Base Date and Reserve Component Service members who have accrued fewer than 4320 retirement points as of December 31 2017 will have the option to opt into the Blended Retirement System The opt-inelection period for the Blended Retirement System begins January 1 2018 and concludes on December 31 2018 All Service members who enter the military on or after January 1 2018 will automatically be enrolled in BRS
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Information for Families prior to attending the Army Recruiter Course and what the Soldier and Family can expect
After assignment as a recruiter the Soldier will attend the Army Recruiter Course (ARC) at the Recruiting and Retention School (RRS) Fort Knox KY The Solider will attend the ARC in a TDY status The Soldierrsquos Family is not authorized to attend ARC with the Soldier and will remain at their assigned duty station or chosen place to live until after the Soldier graduates from ARC and receives permanent change of station (PCS) orders
If enrolled in EFMP Soldiers must ensure that the EFMP packet is updated prior to attending the ARC Soldiers with a temporary profile should request a deferment of course date otherwise the Soldier will be sent home if they arrive on a temporary profile
The ARC is a 6-week long course During the course Soldiers will be given their assignments Soldiers will be given battalion assignments during the second week of the ARC and recruiting center assignments during the fourth week of the ARC PCS orders will prepared upon graduation
Families are invited to attend the ARC graduation The cost to attend the graduation is not reimbursable and must be paid by the Family Because PCS orders wonrsquot be prepared until after graduation the Family may have to return to their previous duty station to conduct the PCS move to the Soldierrsquos USAREC assignment
C- PREPARATION
Family Resource Guide 8
Family Resource Guide 9
I Pre-Departure ResourcesMoving is never easy whether it is across town or to another continent We have compiled information on many of the subjects important to USAREC Soldiers and Families making a Permanent Change of Station (PCS) move This is general information meaning it should apply toalmostallmovesmdashnotjustmovestoorfromanyspecificareaKeepinmindthatlocallawsrules etc may change some of this information ALWAYS ASKthelocalofficesyoursponsorthebattalionS-1orSFAforinformationspecifictoyourPCS
A Sponsorship ProgramAll transferring servicemembers are entitled to an appointed sponsor at their new command The goal of the Total Army Sponsorship Program is to ease the transition of Soldiers Department of Army Civilians and their Families to their new working and living environment Having a sponsor helps reduce the anxiety associated with any PCS move and expedite the ability to transition to the new assignment
After you receive your assignment you should receive notification of a sponsor being assigned to you This email will include the name and contact information for your sponsor who will contact you within seven days The assigned sponsor will provide a welcome packet and current information about USAREC and the surrounding community
If you do not hear from your assigned sponsor within seven days and you desire a sponsor please contact your battalion S-1 or SFA
B The Soldier and Family Assistance (SFA) Program Manager
The SFA holds a unique position only found within USAREC Heshe is a civilian employee who provides information and resources that support Soldier and Family well-being mobility and economic readiness Think of the SFA as the director of an installationrsquos Army Community Service(ACS)officeTheSFAplansdirectscoordinatestrainsevaluatesandorganizesthefollowing programs
bullbullbullbullbullbullbull Family Program VolunteersVolunteer Recognition
InformationReferral and Follow-upRelocationFinancial Assistance PlanningTRICAREBeneficiaryCounselingandAssistanceCoordinator(BCAC) Volunteer Management Information System (VMIS)
bullbullbullbull
Army Family Action Plan (AFAP)Army Family Team Building (AFTB) Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP)Family Member Employment Assistance Family Program Funds Management
D- RELOCATION
Interactive Customer Evaluation (ICE)- You can provide feedback about the services provided to you by a Soldier and Family Assistance Program Manager by visiting our ICE site Click image to the right to open link
United States Army Recruiting Command (USAREC)10
A USAREC Family Program Video that provides a quick overview of USAREC Quality of life (QOl) Click image to the left to open the video
For additional information and resources please visit the HQ USAREC Soldier and Family Assistance Branch (SFAB) Click image above to open the USAREC SFAB website
US Army Recruiting Command Soldier and Family Assistance Branch Click image to
the right to like us on Facebook
Refer to page 38 for more information about SFAs and the list of battalion SFA phone numbers
C Army OneSourceHealthy Families make strong Soldiers Strong Soldiers make a successful Army Thatrsquos what Army OneSource is all about Army OneSource enhances unit readiness by providing Soldiers and their Families with information and resources to meet their needs 247 mdash regardless of location mdash promoting resiliency and stability Visit wwwmyarmyonesourcecom or call (877) 811-ARMY
D Military OneSourceContact Military OneSource for a free packet of information about your new community The packet contains information about the community housing schools jobs cost of living climate etc to help make the transition smoother Plan My Move MilitaryInSTAllATIOnS and Military Youth on the Move are three of the many helpful programs available through Military OneSource
Plan My MovePlanMyMoveisanonlinemovingtoolthatsimplifiesthemovingprocessbreakingitdownintoclearmanageablestepsforbothexperiencedandfirsttimemoversPlanMyMoveprovidesyouwithcomprehensivemovinginformationdetailsaboutbenefitsandallowancesarelocationbudget planner and links to MilitaryInSTAllATIOnS and Military OneSource
Handy To-Do lists and ChecklistsChoose your departure and destination locations as well as a departure date to create the printable calendar to-do lists and checklists to help you stay organizedVisit httpplanmymovemilitaryonesourcemil Customizable Calendar
Visit wwwmilitaryonesourcemilmoving or call (800) 342-9647
Family Resource Guide 11
Use the Plan My Move planning calendar to organize your move Select your departure datedeparture location and your destination to easily customize the calendar to meet yourspecific needs
bullbull
Accessgeneralandinstallation-specificinformationAdd modify and remove tasksList key departure and arrival activitiesModify the time frame for your move ranging from one month to two yearsbull
MilitaryINSTALLATIONSOnMilitaryINSTALLATIONSyoucanselectanylocationandfindvaluableinformationonmany topics such as housing relocation assistance child care household goods education and health care It offers a searchable directory of installation and state programs and services - for easy access tophonefaxnumbersemailaddresseswebsitesandmapsUseittofindaspecificprogramortocreate a list of programs available within a certain distance of your ZIP code
bullRead numerous articles about your installation
bullView photos weather information and maps
bull
Download and print complete or custom installation bookletsbull
Research community information and cost of living comparisonsbull
View a State Resource Directory and all installations in a state
II Pre-Departure Permanent Change of Station (PCS) Entitlements and Other Benefits
Military personnel are entitled to reimbursement for costs incurred as a result of a PCS move These are the various allowances and entitlements associated with most Continental United States (COnUS) PCS moves Visit wwwdfasmilpcstravel for the most current information on the below entitlements
A Monetary Allowance in Lieu of Transportation (MALT)
There is an allowance for military members who drive their own vehicle to a new duty station MALTispaidonapermilebasisfortheofficialdistanceofeachportionofthetravel
B lsquoPlusrsquo (Per Diem) Allowances
There are two types of lsquoPlusrsquo per diems paid during a PCS move to assist Families with paying for lodging and meals MAlT-Plus is authorized to servicemembers traveling in their personal vehicle While MAlT is paid on a per mile basis the lsquoPlusrsquo (per diem) portion is paid on a whole day calendar basis for the allowable travel time lodgings-Plus is used to pay for lodging costs associated with a PCS move This per diem may be paid for any necessary overnight delay or processing time at a transportation terminal or personnel processing center related to a PCS move Lodgings-Plus and MALT-Plus cannot both be paid on the same day
bull
United States Army Recruiting Command (USAREC)12
C Dislocation Allowance (DLA)
DlA is a partial reimbursement for certain expenses associated with relocating a household such as deposits and other set-up costs If the military member is not moving dependents and is assigned to government quarters at the new assignment DlA is not authorized
D Temporary Lodging Expense Allowance (TLETLA)
Authorized allowance to help defray the cost of meals and temporary lodging expenses incurred during the PCS relocation
E Advance Pay and Allowances
Servicemembers may request up to three months advance pay up to 60 days prior to moving Extremecautionshouldbeutilizedifyoutakeadvantageofthisbenefitasitmustberepaid
III Pre-Departure Housing Options
A Military Installation Family Housing
Military Installation Family Housing opportunities may be available at your new assignment It does not have to be an Army post it could be another military installation You may request informationabouthousingoptionsatyournewdutystationfromthehousingofficeatyourcurrent duty station
1 Application for Family Housing
To apply for housing on an installation you will need a completed DD Form 1746 (Application for Assignment to Housing) one copy of your orders your most recent leave and earnings statement (lES) a copy of your DD Form 1172 (DEERS Enrollment) a copy of your DA 31 (leave form) a copy of your ERBORB and if applicable a special needs statement for an ADA accessiblehomeandoradoctorrsquosstatementconfirmingpregnancyContacttheappropriatehousingofficedirectlyformorespecificinformationincludingfaxoremailsubmissionguidelines Please note that application processes may vary from one military installation to another Yoursponsorcangiveyouthecontactinformationfortheappropriatehousingoffice
HOMESmil is a DoD website designed to connect service members and their Families with community housing rental listings located near US military bases Create an account or login to begin searching for homes near your current or future installation HOMESmil offers a database of available rental listings as well as contact information for your current or prospective housing office
TofindouthowmuchyourBasicAllowanceforHousing(BAH)willbeinyournewareavisit wwwdefensetraveldodmilsitebahcfm
C Leased Government Housing (LGH)
USAREC personnel and their families may be assigned to a location where the Basic Allowance for Housing (BAH) does not support the local housing cost and military housing is not available within a reasonable commuting distance from their duty station To improve the quality of life for USAREC families in these areas and to prevent them from incurring excessive out-of-pocket (OOP) expenses the Command in conjunction with the US Army Corps of Engineers (USACE) established the Leased Government Housing Program (LGHP)
B HOMESmil
Family Resource Guide 13
Under the LGHP the USACE will try to procure leased housing in these areas on the service memberrsquos behalf If qualified the service member will forfeit their BAH allowances and the LGHP will pay the rent and utilities of the leased dwelling Below are a few program policies For a full explanation of the program please contact the USAREC LGHP office
1 The program is open to all service members assigned to USAREC whether Active Duty (RA) or ActiveReserve (AR) regardless of rank or military occupational skill (MOS) Single Soldiers require a waiver toparticipate
2
3
All eligible personnel must be receiving BAH ldquowith dependent raterdquo and dependentsmust reside with Soldier In cases of joint custody service member must have thecustody at least 180 days per year Service memberrsquos are not eligible to apply for theLGHP if there is an active military installation with housing within a 50-mile radius orwhen a commute time is under 1 hour from the service members duty stationregardless of the length of the waiting listSoldiers are required to have at least 12 months remaining at their current dutystation at the time of the estimated lease start date
4 Average application processing time is 33 days5 Dwellings must be decent safe and sanitary and located in low crime
neighborhoods School rating is not a factor6 Pets are authorized (2 dogs or 2 cats or 1 dog and 1 cat) please contact
the LGHP office for more details and the list of restricted animal breeds7 Bedroom entitlements are based on number and age of dependents
bull Dependent parent ndash private bedroom
f
bull Children of opposite gender (5 yrs and under) ndash share bedroom (Maximum 2 per bedroom)
bull Children 10 or older ndash private bedroombull Service member and spouse ndash share bedroom
bull Children with same gender (9 yrs and under) ndash share bedroom (Maximum 2 per bedroom)bull Dependents 18-22 years old ndash private bedroom (Proof of school or college enrollment
require)bull Dependent 23 years and older ndash not authorizedbull Newborn ndash Private share (Contact USAREC LGHP office for details)
8 USACE will provide a list of at least three (3) acceptable dwellings Service member isresponsible to identify safe neighborhoods inspect the dwelling and select a dwelling fromthe list
9 If service member declines suitable dwellings service member is responsible for finding theirown dwelling and cannot re-apply for the program until the receipt of new PCS orders
10 To apply service member must complete and submit the following forms and documents to theLGHP e-mail address
a USAREC form 700-56 (Application)b USAREC form 700-57 (Statement of Understandingc Latest LESd Orderse DEERS verification for all dependtnts
Other (ie-EFMP)
United States Army Recruiting Command (USAREC)14
IV Pre-Departure ChildSchool Options
If you have school-aged children your childrsquos educational options may be one of the deciding factors in determining where you will live You will have public private or home-schooling options from which to choose Below are resources to help you make an informed decision
A Military Childhood Education Coalition (MCEC)The work of the Military Child Education Coalition (MCEC) is focused on ensuring quality educational opportunities for all military children affected by mobility family separation andtransitionA501(c)(3)non-profitworld-wideorganizationtheMCECperformsresearchdevelops resources conducts professional institutes and conferences and develops and publishes resources for all military families The MCEC serves as a model of positive leadership and advocacy for ensuring inclusive quality educational opportunities for all military children For more information about the MCEC visit wwwmilitarychildorg or call (254) 953-1923
B SchoolQuestorgSchoolQuest is an educational resource tool designed for military students their Families and the professionals who support them The primary audience includes military students and their parents seeking information about schools college and workplace readiness transition etc It is meant to facilitate the search for new schools and centralize resources But itrsquos more than just a searchsiteASchoolQuestProfileisalsoasecurestoragesiteforstudentsrsquoeducationalextra-curricularawardvolunteerandworkinformationItisasafecentralizedvirtualldquofiledrawerrdquowhereastudent(orparent)cankeeptrackofallthedetailsthataresodifficulttoorganizeSchoolQuest also offers a compilation of resources in one location for all 50 states DODEA and Washington DC It provides information about state school requirements and resources by each individualstateoryoucanidentifyaspecificresourceareathatyouwishtoresearchinoneormore states Visit httpswwwschoolquestorg for more information
C Military OneSourceMilitary OneSource provides tools and resources that allow Soldiers and family members to research an arearsquos educational opportunities In addition to searching for schools and tutors you can also learn about opportunities to get involved in your childrsquos educational activities Military OneSource offers information about the standardized testing requirements in the community to which you will PCS and tools to help children prepare Visit wwwmilitaryonesourcecom or call (800) 342-9647 for more information
D Army Fee Assistance Program information can be found on page 28
11 For more information contact
USAREC Housing Office(502) 624-3103Email usarmyknoxusareclisthq-g4-housing-officemailmilVisit wwwusarecarmymilfhpFind us on the USAREC facebook page httpswwwfacebookcom1USAREC
Family Resource Guide 15
Your TRICARE coverage is completely portable meaning it moves with you You are covered worldwide mdash both in transit to your new duty location and once you arrive Depending on where you PCS you may use a different TRICARE health plan option
For additional information visit the TRICARE website at httpwwwtricaremil
A Emergency Care
If you need emergency care while en route to your new duty station call 911 or go to the nearest emergencyroomTRICAREdefinesemergencycareasmedicalservicesprovidedforasuddenor unexpected medical or psychiatric condition or the sudden worsening of a chronic (ongoing) condition that is threatening to life limb or sight and needs immediate medical treatment or which has painful symptoms that need immediate relief to stop suffering If you are traveling near a military treatment facility (MTF) you should go to the MTF or military dental treatment facility for emergency services If you are hospitalized in a civilian facility for more than 24 hours contact your TRICARE region POC
B Urgent Care
While traveling in the United States Soldiers and their Families have access to Urgent Care facilities For a location near you or more information call Tricare at (800)TRICARE (8742273) Option 1
C Prescriptions
Youshouldhaveallyourprescriptionsfilledbeforeyouleavebutifyouneedaprescriptionfilledwhile you are traveling in the United States you have several options
bull IfnearamilitarytreatmentfacilityfilltheprescriptionattheMTFpharmacybull Find the closest TRICARE network pharmacy Call (877) 363-1303 or visit
wwwtricaremilbull If a network pharmacy is not available you can visit a non-network pharmacyYoumayhavetopayupfrontformedicationandfileaclaimwithExpressScripts Inc for reimbursement Call (877) 363-1303 or go to wwwtricaremil formore information
bull The mail-order option is not recommended for a prescription you need rightaway but if you will be traveling for a long time you can arrange for anyregularprescriptionstobefilledviathemail-orderpharmacybycallingyourprimary care manager or (877) 363-1303
For more information about Tricare please see pages Pages 26-27
V Transition Medical and Dental Coverage En Route
TRICARE is regionally managed healthcare program for active duty and retired members of the uniformed services their families and survivors TRICARE brings together the resources of the Army Navy and AirForce and suppliments them with networks of civilian healthcare progessionals to provide better access and high quality service while maintaining the capability to support military opperations
United States Army Recruiting Command (USAREC)16
VI Arrival and Orientation In-Processing
A Finance Permanent Change of Station (PCS) Entitlements
Finance in-processing will be done at the same time as personnel in-processing It is very important that all documents be brought with you to receive all pay entitlements as quickly as possible The following is a list of entitlements you may receive learn more about PCS entitlements forms and settlement processing online at wwwdfasmilpcstravelhtm
1 Basic Allowance for Housing (BAH)
Compensation is provided to military members to adjust for housing cost in local civilian markets Rates vary by pay grade dependency status and geographic location There are ldquowithrdquo and ldquowithout dependentrdquo rates BAH is intended to cover both rent and utilities
2 COnUS COlA
Continental United States cost-of-living allowance is available to military members in high cost areas as a means to provide compensation for variations in non-housing costs There are ldquowithrdquo and ldquowithout dependentrdquo rates
3 Special Duty Assignment Pay (SDAP) for recruiters
Enlisted active duty servicemembers on recruiting duty may be paid SDAP
bull SD-6 Field recruiters (Active amp Reserve recruiting for enlisted medical specialforcesandwarrantofficers)stationcenterleaderscompany1SGsCSMSGMsassigned to battalions guidance counselors and recruiter trainers
bull SD-5 Battalion operations nCOsbull SD-4 79R assigned to brigade and USAREC HQ Recruiting amp Retention
School instructors and HQDA level 79R staff
4 Recruiter Expense Allowance (REA)
This allowance enables recruiters to pay document fees provide lunch for Future Soldiers etc For a list of reimbursable expenses and how to apply for reimbursement see USAREC Regulation 37-17
5 Basic Allowance for Subsistence (BAS)
Basic Allowance for Subsistence (BAS) is meant to offset the cost of the Soldierrsquos meals but it is not intended to cover the cost of meals for family members
6 Base Pay
Pay charts can be found at wwwdfasmil For a guide to help you understand your sponsorrsquos leave and earnings statement visit wwwdfasmilmilitarymemberspayentitlementsaboutpayhtml
7 Miscellaneous Pay and Allowances
A Soldier may receive various other allowances depending on his or her job and duty location ie languageproficiencypayaviationcareerincentivepayhealthprofessionalhazardousdutypayand Family separation pay
Family Resource Guide 17
8 Permanent Change of Station (PCS) Travel Settlement (DD 1351-2)
Receiptsunder$75willnotneedtoberetainedforyoursettlementSoldierswillreceiveaflatper diem rate for themselves and their dependents and mileage reimbursement Receipts are only needed if you make a personally procured move (PPM) formerly known as a Do-It-Yourself (DITY)moveorpartialDITYmoveWhenaPPMisfiledensurealldocumentationreceivedfrom transportation and any advance travel pay vouchers are included If all documentation is provided upon in-processing and is correct then your settlement should take no more than four to six weeks and will be paid by electronic funds transfer (EFT) into the same account that your direct deposit is currently being received
DO NOT ASSUME you will receive any of these allowances Allowances change periodically socheckwiththefinanceofficeatthelosinggainingbattaliontodeterminetheexactamountofyourallowancesandentitlementsPleasevisittheDefenseTravelManagementOfficewebsite at wwwdefensetraveldodmil
9 Servicemembers Group life Insurance (SGlI)
SGlI is a program of low cost group life insurance for servicemembers SGlI coverage is available in $50000 increments up to the maximum of $400000 or can be declined altogether but these options must be elected in writing A Soldier is automatically issued the maximum amount of $400000
Spouses and dependent children of active duty servicemembers or members of the national Guard or Ready Reserve are eligible for Family Servicemembersrsquo Group life Insurance (FSGlI) Family coverage is available only to members insured under the SGlI program If you are covered under SGlI you are eligible to insure your spouse regardless of whether your spouse is on active duty retired or is a civilian Maximum spouse coverage is issued automatically but can be declined or reduced in writing by the servicemember FSGlI coverage is available in increments of $10000 and provides up to a maximum of $100000 of insurance coverage for spouses not to exceed the servicemembersrsquo SGlI coverage amount and $10000 for dependent childrenAstheservicememberyouarealwaysthebeneficiaryofFSGLIcoverage
You pay a premium for your spousersquos coverage which increases as your spouse ages Coverage for your child is provided at no cost until the child is 18 unless the child is a full-time student or becomes permanently and totally disabled and incapable of self-support prior to age 18
For more information and premiums visit wwwbenefitsvagovinsurance
10 Blended Retirement System
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service membersrsquo Thrift Savings Plan account The new Blended Retirement System goes into effect on January 1 2018 All members serving as of December 31 2017 are grandfathered under the legacy retirement system No one currently-serving will be automatically switched to the Blended Retirement System Though they are grandfathered under the legacy retirement system Active Component Service members with fewer than 12 years since their Pay Entry Base Date and Reserve Component Service members who have accrued fewer than 4320 retirement points as of December 31 2017 will have the option to opt into the Blended Retirement System The opt-inelection period for the Blended Retirement System begins January 1 2018 and concludes on December 31 2018 All Service members who enter the military on or after January 1 2018 will automatically be enrolled in BRS
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 9
I Pre-Departure ResourcesMoving is never easy whether it is across town or to another continent We have compiled information on many of the subjects important to USAREC Soldiers and Families making a Permanent Change of Station (PCS) move This is general information meaning it should apply toalmostallmovesmdashnotjustmovestoorfromanyspecificareaKeepinmindthatlocallawsrules etc may change some of this information ALWAYS ASKthelocalofficesyoursponsorthebattalionS-1orSFAforinformationspecifictoyourPCS
A Sponsorship ProgramAll transferring servicemembers are entitled to an appointed sponsor at their new command The goal of the Total Army Sponsorship Program is to ease the transition of Soldiers Department of Army Civilians and their Families to their new working and living environment Having a sponsor helps reduce the anxiety associated with any PCS move and expedite the ability to transition to the new assignment
After you receive your assignment you should receive notification of a sponsor being assigned to you This email will include the name and contact information for your sponsor who will contact you within seven days The assigned sponsor will provide a welcome packet and current information about USAREC and the surrounding community
If you do not hear from your assigned sponsor within seven days and you desire a sponsor please contact your battalion S-1 or SFA
B The Soldier and Family Assistance (SFA) Program Manager
The SFA holds a unique position only found within USAREC Heshe is a civilian employee who provides information and resources that support Soldier and Family well-being mobility and economic readiness Think of the SFA as the director of an installationrsquos Army Community Service(ACS)officeTheSFAplansdirectscoordinatestrainsevaluatesandorganizesthefollowing programs
bullbullbullbullbullbullbull Family Program VolunteersVolunteer Recognition
InformationReferral and Follow-upRelocationFinancial Assistance PlanningTRICAREBeneficiaryCounselingandAssistanceCoordinator(BCAC) Volunteer Management Information System (VMIS)
bullbullbullbull
Army Family Action Plan (AFAP)Army Family Team Building (AFTB) Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP)Family Member Employment Assistance Family Program Funds Management
D- RELOCATION
Interactive Customer Evaluation (ICE)- You can provide feedback about the services provided to you by a Soldier and Family Assistance Program Manager by visiting our ICE site Click image to the right to open link
United States Army Recruiting Command (USAREC)10
A USAREC Family Program Video that provides a quick overview of USAREC Quality of life (QOl) Click image to the left to open the video
For additional information and resources please visit the HQ USAREC Soldier and Family Assistance Branch (SFAB) Click image above to open the USAREC SFAB website
US Army Recruiting Command Soldier and Family Assistance Branch Click image to
the right to like us on Facebook
Refer to page 38 for more information about SFAs and the list of battalion SFA phone numbers
C Army OneSourceHealthy Families make strong Soldiers Strong Soldiers make a successful Army Thatrsquos what Army OneSource is all about Army OneSource enhances unit readiness by providing Soldiers and their Families with information and resources to meet their needs 247 mdash regardless of location mdash promoting resiliency and stability Visit wwwmyarmyonesourcecom or call (877) 811-ARMY
D Military OneSourceContact Military OneSource for a free packet of information about your new community The packet contains information about the community housing schools jobs cost of living climate etc to help make the transition smoother Plan My Move MilitaryInSTAllATIOnS and Military Youth on the Move are three of the many helpful programs available through Military OneSource
Plan My MovePlanMyMoveisanonlinemovingtoolthatsimplifiesthemovingprocessbreakingitdownintoclearmanageablestepsforbothexperiencedandfirsttimemoversPlanMyMoveprovidesyouwithcomprehensivemovinginformationdetailsaboutbenefitsandallowancesarelocationbudget planner and links to MilitaryInSTAllATIOnS and Military OneSource
Handy To-Do lists and ChecklistsChoose your departure and destination locations as well as a departure date to create the printable calendar to-do lists and checklists to help you stay organizedVisit httpplanmymovemilitaryonesourcemil Customizable Calendar
Visit wwwmilitaryonesourcemilmoving or call (800) 342-9647
Family Resource Guide 11
Use the Plan My Move planning calendar to organize your move Select your departure datedeparture location and your destination to easily customize the calendar to meet yourspecific needs
bullbull
Accessgeneralandinstallation-specificinformationAdd modify and remove tasksList key departure and arrival activitiesModify the time frame for your move ranging from one month to two yearsbull
MilitaryINSTALLATIONSOnMilitaryINSTALLATIONSyoucanselectanylocationandfindvaluableinformationonmany topics such as housing relocation assistance child care household goods education and health care It offers a searchable directory of installation and state programs and services - for easy access tophonefaxnumbersemailaddresseswebsitesandmapsUseittofindaspecificprogramortocreate a list of programs available within a certain distance of your ZIP code
bullRead numerous articles about your installation
bullView photos weather information and maps
bull
Download and print complete or custom installation bookletsbull
Research community information and cost of living comparisonsbull
View a State Resource Directory and all installations in a state
II Pre-Departure Permanent Change of Station (PCS) Entitlements and Other Benefits
Military personnel are entitled to reimbursement for costs incurred as a result of a PCS move These are the various allowances and entitlements associated with most Continental United States (COnUS) PCS moves Visit wwwdfasmilpcstravel for the most current information on the below entitlements
A Monetary Allowance in Lieu of Transportation (MALT)
There is an allowance for military members who drive their own vehicle to a new duty station MALTispaidonapermilebasisfortheofficialdistanceofeachportionofthetravel
B lsquoPlusrsquo (Per Diem) Allowances
There are two types of lsquoPlusrsquo per diems paid during a PCS move to assist Families with paying for lodging and meals MAlT-Plus is authorized to servicemembers traveling in their personal vehicle While MAlT is paid on a per mile basis the lsquoPlusrsquo (per diem) portion is paid on a whole day calendar basis for the allowable travel time lodgings-Plus is used to pay for lodging costs associated with a PCS move This per diem may be paid for any necessary overnight delay or processing time at a transportation terminal or personnel processing center related to a PCS move Lodgings-Plus and MALT-Plus cannot both be paid on the same day
bull
United States Army Recruiting Command (USAREC)12
C Dislocation Allowance (DLA)
DlA is a partial reimbursement for certain expenses associated with relocating a household such as deposits and other set-up costs If the military member is not moving dependents and is assigned to government quarters at the new assignment DlA is not authorized
D Temporary Lodging Expense Allowance (TLETLA)
Authorized allowance to help defray the cost of meals and temporary lodging expenses incurred during the PCS relocation
E Advance Pay and Allowances
Servicemembers may request up to three months advance pay up to 60 days prior to moving Extremecautionshouldbeutilizedifyoutakeadvantageofthisbenefitasitmustberepaid
III Pre-Departure Housing Options
A Military Installation Family Housing
Military Installation Family Housing opportunities may be available at your new assignment It does not have to be an Army post it could be another military installation You may request informationabouthousingoptionsatyournewdutystationfromthehousingofficeatyourcurrent duty station
1 Application for Family Housing
To apply for housing on an installation you will need a completed DD Form 1746 (Application for Assignment to Housing) one copy of your orders your most recent leave and earnings statement (lES) a copy of your DD Form 1172 (DEERS Enrollment) a copy of your DA 31 (leave form) a copy of your ERBORB and if applicable a special needs statement for an ADA accessiblehomeandoradoctorrsquosstatementconfirmingpregnancyContacttheappropriatehousingofficedirectlyformorespecificinformationincludingfaxoremailsubmissionguidelines Please note that application processes may vary from one military installation to another Yoursponsorcangiveyouthecontactinformationfortheappropriatehousingoffice
HOMESmil is a DoD website designed to connect service members and their Families with community housing rental listings located near US military bases Create an account or login to begin searching for homes near your current or future installation HOMESmil offers a database of available rental listings as well as contact information for your current or prospective housing office
TofindouthowmuchyourBasicAllowanceforHousing(BAH)willbeinyournewareavisit wwwdefensetraveldodmilsitebahcfm
C Leased Government Housing (LGH)
USAREC personnel and their families may be assigned to a location where the Basic Allowance for Housing (BAH) does not support the local housing cost and military housing is not available within a reasonable commuting distance from their duty station To improve the quality of life for USAREC families in these areas and to prevent them from incurring excessive out-of-pocket (OOP) expenses the Command in conjunction with the US Army Corps of Engineers (USACE) established the Leased Government Housing Program (LGHP)
B HOMESmil
Family Resource Guide 13
Under the LGHP the USACE will try to procure leased housing in these areas on the service memberrsquos behalf If qualified the service member will forfeit their BAH allowances and the LGHP will pay the rent and utilities of the leased dwelling Below are a few program policies For a full explanation of the program please contact the USAREC LGHP office
1 The program is open to all service members assigned to USAREC whether Active Duty (RA) or ActiveReserve (AR) regardless of rank or military occupational skill (MOS) Single Soldiers require a waiver toparticipate
2
3
All eligible personnel must be receiving BAH ldquowith dependent raterdquo and dependentsmust reside with Soldier In cases of joint custody service member must have thecustody at least 180 days per year Service memberrsquos are not eligible to apply for theLGHP if there is an active military installation with housing within a 50-mile radius orwhen a commute time is under 1 hour from the service members duty stationregardless of the length of the waiting listSoldiers are required to have at least 12 months remaining at their current dutystation at the time of the estimated lease start date
4 Average application processing time is 33 days5 Dwellings must be decent safe and sanitary and located in low crime
neighborhoods School rating is not a factor6 Pets are authorized (2 dogs or 2 cats or 1 dog and 1 cat) please contact
the LGHP office for more details and the list of restricted animal breeds7 Bedroom entitlements are based on number and age of dependents
bull Dependent parent ndash private bedroom
f
bull Children of opposite gender (5 yrs and under) ndash share bedroom (Maximum 2 per bedroom)
bull Children 10 or older ndash private bedroombull Service member and spouse ndash share bedroom
bull Children with same gender (9 yrs and under) ndash share bedroom (Maximum 2 per bedroom)bull Dependents 18-22 years old ndash private bedroom (Proof of school or college enrollment
require)bull Dependent 23 years and older ndash not authorizedbull Newborn ndash Private share (Contact USAREC LGHP office for details)
8 USACE will provide a list of at least three (3) acceptable dwellings Service member isresponsible to identify safe neighborhoods inspect the dwelling and select a dwelling fromthe list
9 If service member declines suitable dwellings service member is responsible for finding theirown dwelling and cannot re-apply for the program until the receipt of new PCS orders
10 To apply service member must complete and submit the following forms and documents to theLGHP e-mail address
a USAREC form 700-56 (Application)b USAREC form 700-57 (Statement of Understandingc Latest LESd Orderse DEERS verification for all dependtnts
Other (ie-EFMP)
United States Army Recruiting Command (USAREC)14
IV Pre-Departure ChildSchool Options
If you have school-aged children your childrsquos educational options may be one of the deciding factors in determining where you will live You will have public private or home-schooling options from which to choose Below are resources to help you make an informed decision
A Military Childhood Education Coalition (MCEC)The work of the Military Child Education Coalition (MCEC) is focused on ensuring quality educational opportunities for all military children affected by mobility family separation andtransitionA501(c)(3)non-profitworld-wideorganizationtheMCECperformsresearchdevelops resources conducts professional institutes and conferences and develops and publishes resources for all military families The MCEC serves as a model of positive leadership and advocacy for ensuring inclusive quality educational opportunities for all military children For more information about the MCEC visit wwwmilitarychildorg or call (254) 953-1923
B SchoolQuestorgSchoolQuest is an educational resource tool designed for military students their Families and the professionals who support them The primary audience includes military students and their parents seeking information about schools college and workplace readiness transition etc It is meant to facilitate the search for new schools and centralize resources But itrsquos more than just a searchsiteASchoolQuestProfileisalsoasecurestoragesiteforstudentsrsquoeducationalextra-curricularawardvolunteerandworkinformationItisasafecentralizedvirtualldquofiledrawerrdquowhereastudent(orparent)cankeeptrackofallthedetailsthataresodifficulttoorganizeSchoolQuest also offers a compilation of resources in one location for all 50 states DODEA and Washington DC It provides information about state school requirements and resources by each individualstateoryoucanidentifyaspecificresourceareathatyouwishtoresearchinoneormore states Visit httpswwwschoolquestorg for more information
C Military OneSourceMilitary OneSource provides tools and resources that allow Soldiers and family members to research an arearsquos educational opportunities In addition to searching for schools and tutors you can also learn about opportunities to get involved in your childrsquos educational activities Military OneSource offers information about the standardized testing requirements in the community to which you will PCS and tools to help children prepare Visit wwwmilitaryonesourcecom or call (800) 342-9647 for more information
D Army Fee Assistance Program information can be found on page 28
11 For more information contact
USAREC Housing Office(502) 624-3103Email usarmyknoxusareclisthq-g4-housing-officemailmilVisit wwwusarecarmymilfhpFind us on the USAREC facebook page httpswwwfacebookcom1USAREC
Family Resource Guide 15
Your TRICARE coverage is completely portable meaning it moves with you You are covered worldwide mdash both in transit to your new duty location and once you arrive Depending on where you PCS you may use a different TRICARE health plan option
For additional information visit the TRICARE website at httpwwwtricaremil
A Emergency Care
If you need emergency care while en route to your new duty station call 911 or go to the nearest emergencyroomTRICAREdefinesemergencycareasmedicalservicesprovidedforasuddenor unexpected medical or psychiatric condition or the sudden worsening of a chronic (ongoing) condition that is threatening to life limb or sight and needs immediate medical treatment or which has painful symptoms that need immediate relief to stop suffering If you are traveling near a military treatment facility (MTF) you should go to the MTF or military dental treatment facility for emergency services If you are hospitalized in a civilian facility for more than 24 hours contact your TRICARE region POC
B Urgent Care
While traveling in the United States Soldiers and their Families have access to Urgent Care facilities For a location near you or more information call Tricare at (800)TRICARE (8742273) Option 1
C Prescriptions
Youshouldhaveallyourprescriptionsfilledbeforeyouleavebutifyouneedaprescriptionfilledwhile you are traveling in the United States you have several options
bull IfnearamilitarytreatmentfacilityfilltheprescriptionattheMTFpharmacybull Find the closest TRICARE network pharmacy Call (877) 363-1303 or visit
wwwtricaremilbull If a network pharmacy is not available you can visit a non-network pharmacyYoumayhavetopayupfrontformedicationandfileaclaimwithExpressScripts Inc for reimbursement Call (877) 363-1303 or go to wwwtricaremil formore information
bull The mail-order option is not recommended for a prescription you need rightaway but if you will be traveling for a long time you can arrange for anyregularprescriptionstobefilledviathemail-orderpharmacybycallingyourprimary care manager or (877) 363-1303
For more information about Tricare please see pages Pages 26-27
V Transition Medical and Dental Coverage En Route
TRICARE is regionally managed healthcare program for active duty and retired members of the uniformed services their families and survivors TRICARE brings together the resources of the Army Navy and AirForce and suppliments them with networks of civilian healthcare progessionals to provide better access and high quality service while maintaining the capability to support military opperations
United States Army Recruiting Command (USAREC)16
VI Arrival and Orientation In-Processing
A Finance Permanent Change of Station (PCS) Entitlements
Finance in-processing will be done at the same time as personnel in-processing It is very important that all documents be brought with you to receive all pay entitlements as quickly as possible The following is a list of entitlements you may receive learn more about PCS entitlements forms and settlement processing online at wwwdfasmilpcstravelhtm
1 Basic Allowance for Housing (BAH)
Compensation is provided to military members to adjust for housing cost in local civilian markets Rates vary by pay grade dependency status and geographic location There are ldquowithrdquo and ldquowithout dependentrdquo rates BAH is intended to cover both rent and utilities
2 COnUS COlA
Continental United States cost-of-living allowance is available to military members in high cost areas as a means to provide compensation for variations in non-housing costs There are ldquowithrdquo and ldquowithout dependentrdquo rates
3 Special Duty Assignment Pay (SDAP) for recruiters
Enlisted active duty servicemembers on recruiting duty may be paid SDAP
bull SD-6 Field recruiters (Active amp Reserve recruiting for enlisted medical specialforcesandwarrantofficers)stationcenterleaderscompany1SGsCSMSGMsassigned to battalions guidance counselors and recruiter trainers
bull SD-5 Battalion operations nCOsbull SD-4 79R assigned to brigade and USAREC HQ Recruiting amp Retention
School instructors and HQDA level 79R staff
4 Recruiter Expense Allowance (REA)
This allowance enables recruiters to pay document fees provide lunch for Future Soldiers etc For a list of reimbursable expenses and how to apply for reimbursement see USAREC Regulation 37-17
5 Basic Allowance for Subsistence (BAS)
Basic Allowance for Subsistence (BAS) is meant to offset the cost of the Soldierrsquos meals but it is not intended to cover the cost of meals for family members
6 Base Pay
Pay charts can be found at wwwdfasmil For a guide to help you understand your sponsorrsquos leave and earnings statement visit wwwdfasmilmilitarymemberspayentitlementsaboutpayhtml
7 Miscellaneous Pay and Allowances
A Soldier may receive various other allowances depending on his or her job and duty location ie languageproficiencypayaviationcareerincentivepayhealthprofessionalhazardousdutypayand Family separation pay
Family Resource Guide 17
8 Permanent Change of Station (PCS) Travel Settlement (DD 1351-2)
Receiptsunder$75willnotneedtoberetainedforyoursettlementSoldierswillreceiveaflatper diem rate for themselves and their dependents and mileage reimbursement Receipts are only needed if you make a personally procured move (PPM) formerly known as a Do-It-Yourself (DITY)moveorpartialDITYmoveWhenaPPMisfiledensurealldocumentationreceivedfrom transportation and any advance travel pay vouchers are included If all documentation is provided upon in-processing and is correct then your settlement should take no more than four to six weeks and will be paid by electronic funds transfer (EFT) into the same account that your direct deposit is currently being received
DO NOT ASSUME you will receive any of these allowances Allowances change periodically socheckwiththefinanceofficeatthelosinggainingbattaliontodeterminetheexactamountofyourallowancesandentitlementsPleasevisittheDefenseTravelManagementOfficewebsite at wwwdefensetraveldodmil
9 Servicemembers Group life Insurance (SGlI)
SGlI is a program of low cost group life insurance for servicemembers SGlI coverage is available in $50000 increments up to the maximum of $400000 or can be declined altogether but these options must be elected in writing A Soldier is automatically issued the maximum amount of $400000
Spouses and dependent children of active duty servicemembers or members of the national Guard or Ready Reserve are eligible for Family Servicemembersrsquo Group life Insurance (FSGlI) Family coverage is available only to members insured under the SGlI program If you are covered under SGlI you are eligible to insure your spouse regardless of whether your spouse is on active duty retired or is a civilian Maximum spouse coverage is issued automatically but can be declined or reduced in writing by the servicemember FSGlI coverage is available in increments of $10000 and provides up to a maximum of $100000 of insurance coverage for spouses not to exceed the servicemembersrsquo SGlI coverage amount and $10000 for dependent childrenAstheservicememberyouarealwaysthebeneficiaryofFSGLIcoverage
You pay a premium for your spousersquos coverage which increases as your spouse ages Coverage for your child is provided at no cost until the child is 18 unless the child is a full-time student or becomes permanently and totally disabled and incapable of self-support prior to age 18
For more information and premiums visit wwwbenefitsvagovinsurance
10 Blended Retirement System
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service membersrsquo Thrift Savings Plan account The new Blended Retirement System goes into effect on January 1 2018 All members serving as of December 31 2017 are grandfathered under the legacy retirement system No one currently-serving will be automatically switched to the Blended Retirement System Though they are grandfathered under the legacy retirement system Active Component Service members with fewer than 12 years since their Pay Entry Base Date and Reserve Component Service members who have accrued fewer than 4320 retirement points as of December 31 2017 will have the option to opt into the Blended Retirement System The opt-inelection period for the Blended Retirement System begins January 1 2018 and concludes on December 31 2018 All Service members who enter the military on or after January 1 2018 will automatically be enrolled in BRS
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)10
A USAREC Family Program Video that provides a quick overview of USAREC Quality of life (QOl) Click image to the left to open the video
For additional information and resources please visit the HQ USAREC Soldier and Family Assistance Branch (SFAB) Click image above to open the USAREC SFAB website
US Army Recruiting Command Soldier and Family Assistance Branch Click image to
the right to like us on Facebook
Refer to page 38 for more information about SFAs and the list of battalion SFA phone numbers
C Army OneSourceHealthy Families make strong Soldiers Strong Soldiers make a successful Army Thatrsquos what Army OneSource is all about Army OneSource enhances unit readiness by providing Soldiers and their Families with information and resources to meet their needs 247 mdash regardless of location mdash promoting resiliency and stability Visit wwwmyarmyonesourcecom or call (877) 811-ARMY
D Military OneSourceContact Military OneSource for a free packet of information about your new community The packet contains information about the community housing schools jobs cost of living climate etc to help make the transition smoother Plan My Move MilitaryInSTAllATIOnS and Military Youth on the Move are three of the many helpful programs available through Military OneSource
Plan My MovePlanMyMoveisanonlinemovingtoolthatsimplifiesthemovingprocessbreakingitdownintoclearmanageablestepsforbothexperiencedandfirsttimemoversPlanMyMoveprovidesyouwithcomprehensivemovinginformationdetailsaboutbenefitsandallowancesarelocationbudget planner and links to MilitaryInSTAllATIOnS and Military OneSource
Handy To-Do lists and ChecklistsChoose your departure and destination locations as well as a departure date to create the printable calendar to-do lists and checklists to help you stay organizedVisit httpplanmymovemilitaryonesourcemil Customizable Calendar
Visit wwwmilitaryonesourcemilmoving or call (800) 342-9647
Family Resource Guide 11
Use the Plan My Move planning calendar to organize your move Select your departure datedeparture location and your destination to easily customize the calendar to meet yourspecific needs
bullbull
Accessgeneralandinstallation-specificinformationAdd modify and remove tasksList key departure and arrival activitiesModify the time frame for your move ranging from one month to two yearsbull
MilitaryINSTALLATIONSOnMilitaryINSTALLATIONSyoucanselectanylocationandfindvaluableinformationonmany topics such as housing relocation assistance child care household goods education and health care It offers a searchable directory of installation and state programs and services - for easy access tophonefaxnumbersemailaddresseswebsitesandmapsUseittofindaspecificprogramortocreate a list of programs available within a certain distance of your ZIP code
bullRead numerous articles about your installation
bullView photos weather information and maps
bull
Download and print complete or custom installation bookletsbull
Research community information and cost of living comparisonsbull
View a State Resource Directory and all installations in a state
II Pre-Departure Permanent Change of Station (PCS) Entitlements and Other Benefits
Military personnel are entitled to reimbursement for costs incurred as a result of a PCS move These are the various allowances and entitlements associated with most Continental United States (COnUS) PCS moves Visit wwwdfasmilpcstravel for the most current information on the below entitlements
A Monetary Allowance in Lieu of Transportation (MALT)
There is an allowance for military members who drive their own vehicle to a new duty station MALTispaidonapermilebasisfortheofficialdistanceofeachportionofthetravel
B lsquoPlusrsquo (Per Diem) Allowances
There are two types of lsquoPlusrsquo per diems paid during a PCS move to assist Families with paying for lodging and meals MAlT-Plus is authorized to servicemembers traveling in their personal vehicle While MAlT is paid on a per mile basis the lsquoPlusrsquo (per diem) portion is paid on a whole day calendar basis for the allowable travel time lodgings-Plus is used to pay for lodging costs associated with a PCS move This per diem may be paid for any necessary overnight delay or processing time at a transportation terminal or personnel processing center related to a PCS move Lodgings-Plus and MALT-Plus cannot both be paid on the same day
bull
United States Army Recruiting Command (USAREC)12
C Dislocation Allowance (DLA)
DlA is a partial reimbursement for certain expenses associated with relocating a household such as deposits and other set-up costs If the military member is not moving dependents and is assigned to government quarters at the new assignment DlA is not authorized
D Temporary Lodging Expense Allowance (TLETLA)
Authorized allowance to help defray the cost of meals and temporary lodging expenses incurred during the PCS relocation
E Advance Pay and Allowances
Servicemembers may request up to three months advance pay up to 60 days prior to moving Extremecautionshouldbeutilizedifyoutakeadvantageofthisbenefitasitmustberepaid
III Pre-Departure Housing Options
A Military Installation Family Housing
Military Installation Family Housing opportunities may be available at your new assignment It does not have to be an Army post it could be another military installation You may request informationabouthousingoptionsatyournewdutystationfromthehousingofficeatyourcurrent duty station
1 Application for Family Housing
To apply for housing on an installation you will need a completed DD Form 1746 (Application for Assignment to Housing) one copy of your orders your most recent leave and earnings statement (lES) a copy of your DD Form 1172 (DEERS Enrollment) a copy of your DA 31 (leave form) a copy of your ERBORB and if applicable a special needs statement for an ADA accessiblehomeandoradoctorrsquosstatementconfirmingpregnancyContacttheappropriatehousingofficedirectlyformorespecificinformationincludingfaxoremailsubmissionguidelines Please note that application processes may vary from one military installation to another Yoursponsorcangiveyouthecontactinformationfortheappropriatehousingoffice
HOMESmil is a DoD website designed to connect service members and their Families with community housing rental listings located near US military bases Create an account or login to begin searching for homes near your current or future installation HOMESmil offers a database of available rental listings as well as contact information for your current or prospective housing office
TofindouthowmuchyourBasicAllowanceforHousing(BAH)willbeinyournewareavisit wwwdefensetraveldodmilsitebahcfm
C Leased Government Housing (LGH)
USAREC personnel and their families may be assigned to a location where the Basic Allowance for Housing (BAH) does not support the local housing cost and military housing is not available within a reasonable commuting distance from their duty station To improve the quality of life for USAREC families in these areas and to prevent them from incurring excessive out-of-pocket (OOP) expenses the Command in conjunction with the US Army Corps of Engineers (USACE) established the Leased Government Housing Program (LGHP)
B HOMESmil
Family Resource Guide 13
Under the LGHP the USACE will try to procure leased housing in these areas on the service memberrsquos behalf If qualified the service member will forfeit their BAH allowances and the LGHP will pay the rent and utilities of the leased dwelling Below are a few program policies For a full explanation of the program please contact the USAREC LGHP office
1 The program is open to all service members assigned to USAREC whether Active Duty (RA) or ActiveReserve (AR) regardless of rank or military occupational skill (MOS) Single Soldiers require a waiver toparticipate
2
3
All eligible personnel must be receiving BAH ldquowith dependent raterdquo and dependentsmust reside with Soldier In cases of joint custody service member must have thecustody at least 180 days per year Service memberrsquos are not eligible to apply for theLGHP if there is an active military installation with housing within a 50-mile radius orwhen a commute time is under 1 hour from the service members duty stationregardless of the length of the waiting listSoldiers are required to have at least 12 months remaining at their current dutystation at the time of the estimated lease start date
4 Average application processing time is 33 days5 Dwellings must be decent safe and sanitary and located in low crime
neighborhoods School rating is not a factor6 Pets are authorized (2 dogs or 2 cats or 1 dog and 1 cat) please contact
the LGHP office for more details and the list of restricted animal breeds7 Bedroom entitlements are based on number and age of dependents
bull Dependent parent ndash private bedroom
f
bull Children of opposite gender (5 yrs and under) ndash share bedroom (Maximum 2 per bedroom)
bull Children 10 or older ndash private bedroombull Service member and spouse ndash share bedroom
bull Children with same gender (9 yrs and under) ndash share bedroom (Maximum 2 per bedroom)bull Dependents 18-22 years old ndash private bedroom (Proof of school or college enrollment
require)bull Dependent 23 years and older ndash not authorizedbull Newborn ndash Private share (Contact USAREC LGHP office for details)
8 USACE will provide a list of at least three (3) acceptable dwellings Service member isresponsible to identify safe neighborhoods inspect the dwelling and select a dwelling fromthe list
9 If service member declines suitable dwellings service member is responsible for finding theirown dwelling and cannot re-apply for the program until the receipt of new PCS orders
10 To apply service member must complete and submit the following forms and documents to theLGHP e-mail address
a USAREC form 700-56 (Application)b USAREC form 700-57 (Statement of Understandingc Latest LESd Orderse DEERS verification for all dependtnts
Other (ie-EFMP)
United States Army Recruiting Command (USAREC)14
IV Pre-Departure ChildSchool Options
If you have school-aged children your childrsquos educational options may be one of the deciding factors in determining where you will live You will have public private or home-schooling options from which to choose Below are resources to help you make an informed decision
A Military Childhood Education Coalition (MCEC)The work of the Military Child Education Coalition (MCEC) is focused on ensuring quality educational opportunities for all military children affected by mobility family separation andtransitionA501(c)(3)non-profitworld-wideorganizationtheMCECperformsresearchdevelops resources conducts professional institutes and conferences and develops and publishes resources for all military families The MCEC serves as a model of positive leadership and advocacy for ensuring inclusive quality educational opportunities for all military children For more information about the MCEC visit wwwmilitarychildorg or call (254) 953-1923
B SchoolQuestorgSchoolQuest is an educational resource tool designed for military students their Families and the professionals who support them The primary audience includes military students and their parents seeking information about schools college and workplace readiness transition etc It is meant to facilitate the search for new schools and centralize resources But itrsquos more than just a searchsiteASchoolQuestProfileisalsoasecurestoragesiteforstudentsrsquoeducationalextra-curricularawardvolunteerandworkinformationItisasafecentralizedvirtualldquofiledrawerrdquowhereastudent(orparent)cankeeptrackofallthedetailsthataresodifficulttoorganizeSchoolQuest also offers a compilation of resources in one location for all 50 states DODEA and Washington DC It provides information about state school requirements and resources by each individualstateoryoucanidentifyaspecificresourceareathatyouwishtoresearchinoneormore states Visit httpswwwschoolquestorg for more information
C Military OneSourceMilitary OneSource provides tools and resources that allow Soldiers and family members to research an arearsquos educational opportunities In addition to searching for schools and tutors you can also learn about opportunities to get involved in your childrsquos educational activities Military OneSource offers information about the standardized testing requirements in the community to which you will PCS and tools to help children prepare Visit wwwmilitaryonesourcecom or call (800) 342-9647 for more information
D Army Fee Assistance Program information can be found on page 28
11 For more information contact
USAREC Housing Office(502) 624-3103Email usarmyknoxusareclisthq-g4-housing-officemailmilVisit wwwusarecarmymilfhpFind us on the USAREC facebook page httpswwwfacebookcom1USAREC
Family Resource Guide 15
Your TRICARE coverage is completely portable meaning it moves with you You are covered worldwide mdash both in transit to your new duty location and once you arrive Depending on where you PCS you may use a different TRICARE health plan option
For additional information visit the TRICARE website at httpwwwtricaremil
A Emergency Care
If you need emergency care while en route to your new duty station call 911 or go to the nearest emergencyroomTRICAREdefinesemergencycareasmedicalservicesprovidedforasuddenor unexpected medical or psychiatric condition or the sudden worsening of a chronic (ongoing) condition that is threatening to life limb or sight and needs immediate medical treatment or which has painful symptoms that need immediate relief to stop suffering If you are traveling near a military treatment facility (MTF) you should go to the MTF or military dental treatment facility for emergency services If you are hospitalized in a civilian facility for more than 24 hours contact your TRICARE region POC
B Urgent Care
While traveling in the United States Soldiers and their Families have access to Urgent Care facilities For a location near you or more information call Tricare at (800)TRICARE (8742273) Option 1
C Prescriptions
Youshouldhaveallyourprescriptionsfilledbeforeyouleavebutifyouneedaprescriptionfilledwhile you are traveling in the United States you have several options
bull IfnearamilitarytreatmentfacilityfilltheprescriptionattheMTFpharmacybull Find the closest TRICARE network pharmacy Call (877) 363-1303 or visit
wwwtricaremilbull If a network pharmacy is not available you can visit a non-network pharmacyYoumayhavetopayupfrontformedicationandfileaclaimwithExpressScripts Inc for reimbursement Call (877) 363-1303 or go to wwwtricaremil formore information
bull The mail-order option is not recommended for a prescription you need rightaway but if you will be traveling for a long time you can arrange for anyregularprescriptionstobefilledviathemail-orderpharmacybycallingyourprimary care manager or (877) 363-1303
For more information about Tricare please see pages Pages 26-27
V Transition Medical and Dental Coverage En Route
TRICARE is regionally managed healthcare program for active duty and retired members of the uniformed services their families and survivors TRICARE brings together the resources of the Army Navy and AirForce and suppliments them with networks of civilian healthcare progessionals to provide better access and high quality service while maintaining the capability to support military opperations
United States Army Recruiting Command (USAREC)16
VI Arrival and Orientation In-Processing
A Finance Permanent Change of Station (PCS) Entitlements
Finance in-processing will be done at the same time as personnel in-processing It is very important that all documents be brought with you to receive all pay entitlements as quickly as possible The following is a list of entitlements you may receive learn more about PCS entitlements forms and settlement processing online at wwwdfasmilpcstravelhtm
1 Basic Allowance for Housing (BAH)
Compensation is provided to military members to adjust for housing cost in local civilian markets Rates vary by pay grade dependency status and geographic location There are ldquowithrdquo and ldquowithout dependentrdquo rates BAH is intended to cover both rent and utilities
2 COnUS COlA
Continental United States cost-of-living allowance is available to military members in high cost areas as a means to provide compensation for variations in non-housing costs There are ldquowithrdquo and ldquowithout dependentrdquo rates
3 Special Duty Assignment Pay (SDAP) for recruiters
Enlisted active duty servicemembers on recruiting duty may be paid SDAP
bull SD-6 Field recruiters (Active amp Reserve recruiting for enlisted medical specialforcesandwarrantofficers)stationcenterleaderscompany1SGsCSMSGMsassigned to battalions guidance counselors and recruiter trainers
bull SD-5 Battalion operations nCOsbull SD-4 79R assigned to brigade and USAREC HQ Recruiting amp Retention
School instructors and HQDA level 79R staff
4 Recruiter Expense Allowance (REA)
This allowance enables recruiters to pay document fees provide lunch for Future Soldiers etc For a list of reimbursable expenses and how to apply for reimbursement see USAREC Regulation 37-17
5 Basic Allowance for Subsistence (BAS)
Basic Allowance for Subsistence (BAS) is meant to offset the cost of the Soldierrsquos meals but it is not intended to cover the cost of meals for family members
6 Base Pay
Pay charts can be found at wwwdfasmil For a guide to help you understand your sponsorrsquos leave and earnings statement visit wwwdfasmilmilitarymemberspayentitlementsaboutpayhtml
7 Miscellaneous Pay and Allowances
A Soldier may receive various other allowances depending on his or her job and duty location ie languageproficiencypayaviationcareerincentivepayhealthprofessionalhazardousdutypayand Family separation pay
Family Resource Guide 17
8 Permanent Change of Station (PCS) Travel Settlement (DD 1351-2)
Receiptsunder$75willnotneedtoberetainedforyoursettlementSoldierswillreceiveaflatper diem rate for themselves and their dependents and mileage reimbursement Receipts are only needed if you make a personally procured move (PPM) formerly known as a Do-It-Yourself (DITY)moveorpartialDITYmoveWhenaPPMisfiledensurealldocumentationreceivedfrom transportation and any advance travel pay vouchers are included If all documentation is provided upon in-processing and is correct then your settlement should take no more than four to six weeks and will be paid by electronic funds transfer (EFT) into the same account that your direct deposit is currently being received
DO NOT ASSUME you will receive any of these allowances Allowances change periodically socheckwiththefinanceofficeatthelosinggainingbattaliontodeterminetheexactamountofyourallowancesandentitlementsPleasevisittheDefenseTravelManagementOfficewebsite at wwwdefensetraveldodmil
9 Servicemembers Group life Insurance (SGlI)
SGlI is a program of low cost group life insurance for servicemembers SGlI coverage is available in $50000 increments up to the maximum of $400000 or can be declined altogether but these options must be elected in writing A Soldier is automatically issued the maximum amount of $400000
Spouses and dependent children of active duty servicemembers or members of the national Guard or Ready Reserve are eligible for Family Servicemembersrsquo Group life Insurance (FSGlI) Family coverage is available only to members insured under the SGlI program If you are covered under SGlI you are eligible to insure your spouse regardless of whether your spouse is on active duty retired or is a civilian Maximum spouse coverage is issued automatically but can be declined or reduced in writing by the servicemember FSGlI coverage is available in increments of $10000 and provides up to a maximum of $100000 of insurance coverage for spouses not to exceed the servicemembersrsquo SGlI coverage amount and $10000 for dependent childrenAstheservicememberyouarealwaysthebeneficiaryofFSGLIcoverage
You pay a premium for your spousersquos coverage which increases as your spouse ages Coverage for your child is provided at no cost until the child is 18 unless the child is a full-time student or becomes permanently and totally disabled and incapable of self-support prior to age 18
For more information and premiums visit wwwbenefitsvagovinsurance
10 Blended Retirement System
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service membersrsquo Thrift Savings Plan account The new Blended Retirement System goes into effect on January 1 2018 All members serving as of December 31 2017 are grandfathered under the legacy retirement system No one currently-serving will be automatically switched to the Blended Retirement System Though they are grandfathered under the legacy retirement system Active Component Service members with fewer than 12 years since their Pay Entry Base Date and Reserve Component Service members who have accrued fewer than 4320 retirement points as of December 31 2017 will have the option to opt into the Blended Retirement System The opt-inelection period for the Blended Retirement System begins January 1 2018 and concludes on December 31 2018 All Service members who enter the military on or after January 1 2018 will automatically be enrolled in BRS
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 11
Use the Plan My Move planning calendar to organize your move Select your departure datedeparture location and your destination to easily customize the calendar to meet yourspecific needs
bullbull
Accessgeneralandinstallation-specificinformationAdd modify and remove tasksList key departure and arrival activitiesModify the time frame for your move ranging from one month to two yearsbull
MilitaryINSTALLATIONSOnMilitaryINSTALLATIONSyoucanselectanylocationandfindvaluableinformationonmany topics such as housing relocation assistance child care household goods education and health care It offers a searchable directory of installation and state programs and services - for easy access tophonefaxnumbersemailaddresseswebsitesandmapsUseittofindaspecificprogramortocreate a list of programs available within a certain distance of your ZIP code
bullRead numerous articles about your installation
bullView photos weather information and maps
bull
Download and print complete or custom installation bookletsbull
Research community information and cost of living comparisonsbull
View a State Resource Directory and all installations in a state
II Pre-Departure Permanent Change of Station (PCS) Entitlements and Other Benefits
Military personnel are entitled to reimbursement for costs incurred as a result of a PCS move These are the various allowances and entitlements associated with most Continental United States (COnUS) PCS moves Visit wwwdfasmilpcstravel for the most current information on the below entitlements
A Monetary Allowance in Lieu of Transportation (MALT)
There is an allowance for military members who drive their own vehicle to a new duty station MALTispaidonapermilebasisfortheofficialdistanceofeachportionofthetravel
B lsquoPlusrsquo (Per Diem) Allowances
There are two types of lsquoPlusrsquo per diems paid during a PCS move to assist Families with paying for lodging and meals MAlT-Plus is authorized to servicemembers traveling in their personal vehicle While MAlT is paid on a per mile basis the lsquoPlusrsquo (per diem) portion is paid on a whole day calendar basis for the allowable travel time lodgings-Plus is used to pay for lodging costs associated with a PCS move This per diem may be paid for any necessary overnight delay or processing time at a transportation terminal or personnel processing center related to a PCS move Lodgings-Plus and MALT-Plus cannot both be paid on the same day
bull
United States Army Recruiting Command (USAREC)12
C Dislocation Allowance (DLA)
DlA is a partial reimbursement for certain expenses associated with relocating a household such as deposits and other set-up costs If the military member is not moving dependents and is assigned to government quarters at the new assignment DlA is not authorized
D Temporary Lodging Expense Allowance (TLETLA)
Authorized allowance to help defray the cost of meals and temporary lodging expenses incurred during the PCS relocation
E Advance Pay and Allowances
Servicemembers may request up to three months advance pay up to 60 days prior to moving Extremecautionshouldbeutilizedifyoutakeadvantageofthisbenefitasitmustberepaid
III Pre-Departure Housing Options
A Military Installation Family Housing
Military Installation Family Housing opportunities may be available at your new assignment It does not have to be an Army post it could be another military installation You may request informationabouthousingoptionsatyournewdutystationfromthehousingofficeatyourcurrent duty station
1 Application for Family Housing
To apply for housing on an installation you will need a completed DD Form 1746 (Application for Assignment to Housing) one copy of your orders your most recent leave and earnings statement (lES) a copy of your DD Form 1172 (DEERS Enrollment) a copy of your DA 31 (leave form) a copy of your ERBORB and if applicable a special needs statement for an ADA accessiblehomeandoradoctorrsquosstatementconfirmingpregnancyContacttheappropriatehousingofficedirectlyformorespecificinformationincludingfaxoremailsubmissionguidelines Please note that application processes may vary from one military installation to another Yoursponsorcangiveyouthecontactinformationfortheappropriatehousingoffice
HOMESmil is a DoD website designed to connect service members and their Families with community housing rental listings located near US military bases Create an account or login to begin searching for homes near your current or future installation HOMESmil offers a database of available rental listings as well as contact information for your current or prospective housing office
TofindouthowmuchyourBasicAllowanceforHousing(BAH)willbeinyournewareavisit wwwdefensetraveldodmilsitebahcfm
C Leased Government Housing (LGH)
USAREC personnel and their families may be assigned to a location where the Basic Allowance for Housing (BAH) does not support the local housing cost and military housing is not available within a reasonable commuting distance from their duty station To improve the quality of life for USAREC families in these areas and to prevent them from incurring excessive out-of-pocket (OOP) expenses the Command in conjunction with the US Army Corps of Engineers (USACE) established the Leased Government Housing Program (LGHP)
B HOMESmil
Family Resource Guide 13
Under the LGHP the USACE will try to procure leased housing in these areas on the service memberrsquos behalf If qualified the service member will forfeit their BAH allowances and the LGHP will pay the rent and utilities of the leased dwelling Below are a few program policies For a full explanation of the program please contact the USAREC LGHP office
1 The program is open to all service members assigned to USAREC whether Active Duty (RA) or ActiveReserve (AR) regardless of rank or military occupational skill (MOS) Single Soldiers require a waiver toparticipate
2
3
All eligible personnel must be receiving BAH ldquowith dependent raterdquo and dependentsmust reside with Soldier In cases of joint custody service member must have thecustody at least 180 days per year Service memberrsquos are not eligible to apply for theLGHP if there is an active military installation with housing within a 50-mile radius orwhen a commute time is under 1 hour from the service members duty stationregardless of the length of the waiting listSoldiers are required to have at least 12 months remaining at their current dutystation at the time of the estimated lease start date
4 Average application processing time is 33 days5 Dwellings must be decent safe and sanitary and located in low crime
neighborhoods School rating is not a factor6 Pets are authorized (2 dogs or 2 cats or 1 dog and 1 cat) please contact
the LGHP office for more details and the list of restricted animal breeds7 Bedroom entitlements are based on number and age of dependents
bull Dependent parent ndash private bedroom
f
bull Children of opposite gender (5 yrs and under) ndash share bedroom (Maximum 2 per bedroom)
bull Children 10 or older ndash private bedroombull Service member and spouse ndash share bedroom
bull Children with same gender (9 yrs and under) ndash share bedroom (Maximum 2 per bedroom)bull Dependents 18-22 years old ndash private bedroom (Proof of school or college enrollment
require)bull Dependent 23 years and older ndash not authorizedbull Newborn ndash Private share (Contact USAREC LGHP office for details)
8 USACE will provide a list of at least three (3) acceptable dwellings Service member isresponsible to identify safe neighborhoods inspect the dwelling and select a dwelling fromthe list
9 If service member declines suitable dwellings service member is responsible for finding theirown dwelling and cannot re-apply for the program until the receipt of new PCS orders
10 To apply service member must complete and submit the following forms and documents to theLGHP e-mail address
a USAREC form 700-56 (Application)b USAREC form 700-57 (Statement of Understandingc Latest LESd Orderse DEERS verification for all dependtnts
Other (ie-EFMP)
United States Army Recruiting Command (USAREC)14
IV Pre-Departure ChildSchool Options
If you have school-aged children your childrsquos educational options may be one of the deciding factors in determining where you will live You will have public private or home-schooling options from which to choose Below are resources to help you make an informed decision
A Military Childhood Education Coalition (MCEC)The work of the Military Child Education Coalition (MCEC) is focused on ensuring quality educational opportunities for all military children affected by mobility family separation andtransitionA501(c)(3)non-profitworld-wideorganizationtheMCECperformsresearchdevelops resources conducts professional institutes and conferences and develops and publishes resources for all military families The MCEC serves as a model of positive leadership and advocacy for ensuring inclusive quality educational opportunities for all military children For more information about the MCEC visit wwwmilitarychildorg or call (254) 953-1923
B SchoolQuestorgSchoolQuest is an educational resource tool designed for military students their Families and the professionals who support them The primary audience includes military students and their parents seeking information about schools college and workplace readiness transition etc It is meant to facilitate the search for new schools and centralize resources But itrsquos more than just a searchsiteASchoolQuestProfileisalsoasecurestoragesiteforstudentsrsquoeducationalextra-curricularawardvolunteerandworkinformationItisasafecentralizedvirtualldquofiledrawerrdquowhereastudent(orparent)cankeeptrackofallthedetailsthataresodifficulttoorganizeSchoolQuest also offers a compilation of resources in one location for all 50 states DODEA and Washington DC It provides information about state school requirements and resources by each individualstateoryoucanidentifyaspecificresourceareathatyouwishtoresearchinoneormore states Visit httpswwwschoolquestorg for more information
C Military OneSourceMilitary OneSource provides tools and resources that allow Soldiers and family members to research an arearsquos educational opportunities In addition to searching for schools and tutors you can also learn about opportunities to get involved in your childrsquos educational activities Military OneSource offers information about the standardized testing requirements in the community to which you will PCS and tools to help children prepare Visit wwwmilitaryonesourcecom or call (800) 342-9647 for more information
D Army Fee Assistance Program information can be found on page 28
11 For more information contact
USAREC Housing Office(502) 624-3103Email usarmyknoxusareclisthq-g4-housing-officemailmilVisit wwwusarecarmymilfhpFind us on the USAREC facebook page httpswwwfacebookcom1USAREC
Family Resource Guide 15
Your TRICARE coverage is completely portable meaning it moves with you You are covered worldwide mdash both in transit to your new duty location and once you arrive Depending on where you PCS you may use a different TRICARE health plan option
For additional information visit the TRICARE website at httpwwwtricaremil
A Emergency Care
If you need emergency care while en route to your new duty station call 911 or go to the nearest emergencyroomTRICAREdefinesemergencycareasmedicalservicesprovidedforasuddenor unexpected medical or psychiatric condition or the sudden worsening of a chronic (ongoing) condition that is threatening to life limb or sight and needs immediate medical treatment or which has painful symptoms that need immediate relief to stop suffering If you are traveling near a military treatment facility (MTF) you should go to the MTF or military dental treatment facility for emergency services If you are hospitalized in a civilian facility for more than 24 hours contact your TRICARE region POC
B Urgent Care
While traveling in the United States Soldiers and their Families have access to Urgent Care facilities For a location near you or more information call Tricare at (800)TRICARE (8742273) Option 1
C Prescriptions
Youshouldhaveallyourprescriptionsfilledbeforeyouleavebutifyouneedaprescriptionfilledwhile you are traveling in the United States you have several options
bull IfnearamilitarytreatmentfacilityfilltheprescriptionattheMTFpharmacybull Find the closest TRICARE network pharmacy Call (877) 363-1303 or visit
wwwtricaremilbull If a network pharmacy is not available you can visit a non-network pharmacyYoumayhavetopayupfrontformedicationandfileaclaimwithExpressScripts Inc for reimbursement Call (877) 363-1303 or go to wwwtricaremil formore information
bull The mail-order option is not recommended for a prescription you need rightaway but if you will be traveling for a long time you can arrange for anyregularprescriptionstobefilledviathemail-orderpharmacybycallingyourprimary care manager or (877) 363-1303
For more information about Tricare please see pages Pages 26-27
V Transition Medical and Dental Coverage En Route
TRICARE is regionally managed healthcare program for active duty and retired members of the uniformed services their families and survivors TRICARE brings together the resources of the Army Navy and AirForce and suppliments them with networks of civilian healthcare progessionals to provide better access and high quality service while maintaining the capability to support military opperations
United States Army Recruiting Command (USAREC)16
VI Arrival and Orientation In-Processing
A Finance Permanent Change of Station (PCS) Entitlements
Finance in-processing will be done at the same time as personnel in-processing It is very important that all documents be brought with you to receive all pay entitlements as quickly as possible The following is a list of entitlements you may receive learn more about PCS entitlements forms and settlement processing online at wwwdfasmilpcstravelhtm
1 Basic Allowance for Housing (BAH)
Compensation is provided to military members to adjust for housing cost in local civilian markets Rates vary by pay grade dependency status and geographic location There are ldquowithrdquo and ldquowithout dependentrdquo rates BAH is intended to cover both rent and utilities
2 COnUS COlA
Continental United States cost-of-living allowance is available to military members in high cost areas as a means to provide compensation for variations in non-housing costs There are ldquowithrdquo and ldquowithout dependentrdquo rates
3 Special Duty Assignment Pay (SDAP) for recruiters
Enlisted active duty servicemembers on recruiting duty may be paid SDAP
bull SD-6 Field recruiters (Active amp Reserve recruiting for enlisted medical specialforcesandwarrantofficers)stationcenterleaderscompany1SGsCSMSGMsassigned to battalions guidance counselors and recruiter trainers
bull SD-5 Battalion operations nCOsbull SD-4 79R assigned to brigade and USAREC HQ Recruiting amp Retention
School instructors and HQDA level 79R staff
4 Recruiter Expense Allowance (REA)
This allowance enables recruiters to pay document fees provide lunch for Future Soldiers etc For a list of reimbursable expenses and how to apply for reimbursement see USAREC Regulation 37-17
5 Basic Allowance for Subsistence (BAS)
Basic Allowance for Subsistence (BAS) is meant to offset the cost of the Soldierrsquos meals but it is not intended to cover the cost of meals for family members
6 Base Pay
Pay charts can be found at wwwdfasmil For a guide to help you understand your sponsorrsquos leave and earnings statement visit wwwdfasmilmilitarymemberspayentitlementsaboutpayhtml
7 Miscellaneous Pay and Allowances
A Soldier may receive various other allowances depending on his or her job and duty location ie languageproficiencypayaviationcareerincentivepayhealthprofessionalhazardousdutypayand Family separation pay
Family Resource Guide 17
8 Permanent Change of Station (PCS) Travel Settlement (DD 1351-2)
Receiptsunder$75willnotneedtoberetainedforyoursettlementSoldierswillreceiveaflatper diem rate for themselves and their dependents and mileage reimbursement Receipts are only needed if you make a personally procured move (PPM) formerly known as a Do-It-Yourself (DITY)moveorpartialDITYmoveWhenaPPMisfiledensurealldocumentationreceivedfrom transportation and any advance travel pay vouchers are included If all documentation is provided upon in-processing and is correct then your settlement should take no more than four to six weeks and will be paid by electronic funds transfer (EFT) into the same account that your direct deposit is currently being received
DO NOT ASSUME you will receive any of these allowances Allowances change periodically socheckwiththefinanceofficeatthelosinggainingbattaliontodeterminetheexactamountofyourallowancesandentitlementsPleasevisittheDefenseTravelManagementOfficewebsite at wwwdefensetraveldodmil
9 Servicemembers Group life Insurance (SGlI)
SGlI is a program of low cost group life insurance for servicemembers SGlI coverage is available in $50000 increments up to the maximum of $400000 or can be declined altogether but these options must be elected in writing A Soldier is automatically issued the maximum amount of $400000
Spouses and dependent children of active duty servicemembers or members of the national Guard or Ready Reserve are eligible for Family Servicemembersrsquo Group life Insurance (FSGlI) Family coverage is available only to members insured under the SGlI program If you are covered under SGlI you are eligible to insure your spouse regardless of whether your spouse is on active duty retired or is a civilian Maximum spouse coverage is issued automatically but can be declined or reduced in writing by the servicemember FSGlI coverage is available in increments of $10000 and provides up to a maximum of $100000 of insurance coverage for spouses not to exceed the servicemembersrsquo SGlI coverage amount and $10000 for dependent childrenAstheservicememberyouarealwaysthebeneficiaryofFSGLIcoverage
You pay a premium for your spousersquos coverage which increases as your spouse ages Coverage for your child is provided at no cost until the child is 18 unless the child is a full-time student or becomes permanently and totally disabled and incapable of self-support prior to age 18
For more information and premiums visit wwwbenefitsvagovinsurance
10 Blended Retirement System
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service membersrsquo Thrift Savings Plan account The new Blended Retirement System goes into effect on January 1 2018 All members serving as of December 31 2017 are grandfathered under the legacy retirement system No one currently-serving will be automatically switched to the Blended Retirement System Though they are grandfathered under the legacy retirement system Active Component Service members with fewer than 12 years since their Pay Entry Base Date and Reserve Component Service members who have accrued fewer than 4320 retirement points as of December 31 2017 will have the option to opt into the Blended Retirement System The opt-inelection period for the Blended Retirement System begins January 1 2018 and concludes on December 31 2018 All Service members who enter the military on or after January 1 2018 will automatically be enrolled in BRS
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)12
C Dislocation Allowance (DLA)
DlA is a partial reimbursement for certain expenses associated with relocating a household such as deposits and other set-up costs If the military member is not moving dependents and is assigned to government quarters at the new assignment DlA is not authorized
D Temporary Lodging Expense Allowance (TLETLA)
Authorized allowance to help defray the cost of meals and temporary lodging expenses incurred during the PCS relocation
E Advance Pay and Allowances
Servicemembers may request up to three months advance pay up to 60 days prior to moving Extremecautionshouldbeutilizedifyoutakeadvantageofthisbenefitasitmustberepaid
III Pre-Departure Housing Options
A Military Installation Family Housing
Military Installation Family Housing opportunities may be available at your new assignment It does not have to be an Army post it could be another military installation You may request informationabouthousingoptionsatyournewdutystationfromthehousingofficeatyourcurrent duty station
1 Application for Family Housing
To apply for housing on an installation you will need a completed DD Form 1746 (Application for Assignment to Housing) one copy of your orders your most recent leave and earnings statement (lES) a copy of your DD Form 1172 (DEERS Enrollment) a copy of your DA 31 (leave form) a copy of your ERBORB and if applicable a special needs statement for an ADA accessiblehomeandoradoctorrsquosstatementconfirmingpregnancyContacttheappropriatehousingofficedirectlyformorespecificinformationincludingfaxoremailsubmissionguidelines Please note that application processes may vary from one military installation to another Yoursponsorcangiveyouthecontactinformationfortheappropriatehousingoffice
HOMESmil is a DoD website designed to connect service members and their Families with community housing rental listings located near US military bases Create an account or login to begin searching for homes near your current or future installation HOMESmil offers a database of available rental listings as well as contact information for your current or prospective housing office
TofindouthowmuchyourBasicAllowanceforHousing(BAH)willbeinyournewareavisit wwwdefensetraveldodmilsitebahcfm
C Leased Government Housing (LGH)
USAREC personnel and their families may be assigned to a location where the Basic Allowance for Housing (BAH) does not support the local housing cost and military housing is not available within a reasonable commuting distance from their duty station To improve the quality of life for USAREC families in these areas and to prevent them from incurring excessive out-of-pocket (OOP) expenses the Command in conjunction with the US Army Corps of Engineers (USACE) established the Leased Government Housing Program (LGHP)
B HOMESmil
Family Resource Guide 13
Under the LGHP the USACE will try to procure leased housing in these areas on the service memberrsquos behalf If qualified the service member will forfeit their BAH allowances and the LGHP will pay the rent and utilities of the leased dwelling Below are a few program policies For a full explanation of the program please contact the USAREC LGHP office
1 The program is open to all service members assigned to USAREC whether Active Duty (RA) or ActiveReserve (AR) regardless of rank or military occupational skill (MOS) Single Soldiers require a waiver toparticipate
2
3
All eligible personnel must be receiving BAH ldquowith dependent raterdquo and dependentsmust reside with Soldier In cases of joint custody service member must have thecustody at least 180 days per year Service memberrsquos are not eligible to apply for theLGHP if there is an active military installation with housing within a 50-mile radius orwhen a commute time is under 1 hour from the service members duty stationregardless of the length of the waiting listSoldiers are required to have at least 12 months remaining at their current dutystation at the time of the estimated lease start date
4 Average application processing time is 33 days5 Dwellings must be decent safe and sanitary and located in low crime
neighborhoods School rating is not a factor6 Pets are authorized (2 dogs or 2 cats or 1 dog and 1 cat) please contact
the LGHP office for more details and the list of restricted animal breeds7 Bedroom entitlements are based on number and age of dependents
bull Dependent parent ndash private bedroom
f
bull Children of opposite gender (5 yrs and under) ndash share bedroom (Maximum 2 per bedroom)
bull Children 10 or older ndash private bedroombull Service member and spouse ndash share bedroom
bull Children with same gender (9 yrs and under) ndash share bedroom (Maximum 2 per bedroom)bull Dependents 18-22 years old ndash private bedroom (Proof of school or college enrollment
require)bull Dependent 23 years and older ndash not authorizedbull Newborn ndash Private share (Contact USAREC LGHP office for details)
8 USACE will provide a list of at least three (3) acceptable dwellings Service member isresponsible to identify safe neighborhoods inspect the dwelling and select a dwelling fromthe list
9 If service member declines suitable dwellings service member is responsible for finding theirown dwelling and cannot re-apply for the program until the receipt of new PCS orders
10 To apply service member must complete and submit the following forms and documents to theLGHP e-mail address
a USAREC form 700-56 (Application)b USAREC form 700-57 (Statement of Understandingc Latest LESd Orderse DEERS verification for all dependtnts
Other (ie-EFMP)
United States Army Recruiting Command (USAREC)14
IV Pre-Departure ChildSchool Options
If you have school-aged children your childrsquos educational options may be one of the deciding factors in determining where you will live You will have public private or home-schooling options from which to choose Below are resources to help you make an informed decision
A Military Childhood Education Coalition (MCEC)The work of the Military Child Education Coalition (MCEC) is focused on ensuring quality educational opportunities for all military children affected by mobility family separation andtransitionA501(c)(3)non-profitworld-wideorganizationtheMCECperformsresearchdevelops resources conducts professional institutes and conferences and develops and publishes resources for all military families The MCEC serves as a model of positive leadership and advocacy for ensuring inclusive quality educational opportunities for all military children For more information about the MCEC visit wwwmilitarychildorg or call (254) 953-1923
B SchoolQuestorgSchoolQuest is an educational resource tool designed for military students their Families and the professionals who support them The primary audience includes military students and their parents seeking information about schools college and workplace readiness transition etc It is meant to facilitate the search for new schools and centralize resources But itrsquos more than just a searchsiteASchoolQuestProfileisalsoasecurestoragesiteforstudentsrsquoeducationalextra-curricularawardvolunteerandworkinformationItisasafecentralizedvirtualldquofiledrawerrdquowhereastudent(orparent)cankeeptrackofallthedetailsthataresodifficulttoorganizeSchoolQuest also offers a compilation of resources in one location for all 50 states DODEA and Washington DC It provides information about state school requirements and resources by each individualstateoryoucanidentifyaspecificresourceareathatyouwishtoresearchinoneormore states Visit httpswwwschoolquestorg for more information
C Military OneSourceMilitary OneSource provides tools and resources that allow Soldiers and family members to research an arearsquos educational opportunities In addition to searching for schools and tutors you can also learn about opportunities to get involved in your childrsquos educational activities Military OneSource offers information about the standardized testing requirements in the community to which you will PCS and tools to help children prepare Visit wwwmilitaryonesourcecom or call (800) 342-9647 for more information
D Army Fee Assistance Program information can be found on page 28
11 For more information contact
USAREC Housing Office(502) 624-3103Email usarmyknoxusareclisthq-g4-housing-officemailmilVisit wwwusarecarmymilfhpFind us on the USAREC facebook page httpswwwfacebookcom1USAREC
Family Resource Guide 15
Your TRICARE coverage is completely portable meaning it moves with you You are covered worldwide mdash both in transit to your new duty location and once you arrive Depending on where you PCS you may use a different TRICARE health plan option
For additional information visit the TRICARE website at httpwwwtricaremil
A Emergency Care
If you need emergency care while en route to your new duty station call 911 or go to the nearest emergencyroomTRICAREdefinesemergencycareasmedicalservicesprovidedforasuddenor unexpected medical or psychiatric condition or the sudden worsening of a chronic (ongoing) condition that is threatening to life limb or sight and needs immediate medical treatment or which has painful symptoms that need immediate relief to stop suffering If you are traveling near a military treatment facility (MTF) you should go to the MTF or military dental treatment facility for emergency services If you are hospitalized in a civilian facility for more than 24 hours contact your TRICARE region POC
B Urgent Care
While traveling in the United States Soldiers and their Families have access to Urgent Care facilities For a location near you or more information call Tricare at (800)TRICARE (8742273) Option 1
C Prescriptions
Youshouldhaveallyourprescriptionsfilledbeforeyouleavebutifyouneedaprescriptionfilledwhile you are traveling in the United States you have several options
bull IfnearamilitarytreatmentfacilityfilltheprescriptionattheMTFpharmacybull Find the closest TRICARE network pharmacy Call (877) 363-1303 or visit
wwwtricaremilbull If a network pharmacy is not available you can visit a non-network pharmacyYoumayhavetopayupfrontformedicationandfileaclaimwithExpressScripts Inc for reimbursement Call (877) 363-1303 or go to wwwtricaremil formore information
bull The mail-order option is not recommended for a prescription you need rightaway but if you will be traveling for a long time you can arrange for anyregularprescriptionstobefilledviathemail-orderpharmacybycallingyourprimary care manager or (877) 363-1303
For more information about Tricare please see pages Pages 26-27
V Transition Medical and Dental Coverage En Route
TRICARE is regionally managed healthcare program for active duty and retired members of the uniformed services their families and survivors TRICARE brings together the resources of the Army Navy and AirForce and suppliments them with networks of civilian healthcare progessionals to provide better access and high quality service while maintaining the capability to support military opperations
United States Army Recruiting Command (USAREC)16
VI Arrival and Orientation In-Processing
A Finance Permanent Change of Station (PCS) Entitlements
Finance in-processing will be done at the same time as personnel in-processing It is very important that all documents be brought with you to receive all pay entitlements as quickly as possible The following is a list of entitlements you may receive learn more about PCS entitlements forms and settlement processing online at wwwdfasmilpcstravelhtm
1 Basic Allowance for Housing (BAH)
Compensation is provided to military members to adjust for housing cost in local civilian markets Rates vary by pay grade dependency status and geographic location There are ldquowithrdquo and ldquowithout dependentrdquo rates BAH is intended to cover both rent and utilities
2 COnUS COlA
Continental United States cost-of-living allowance is available to military members in high cost areas as a means to provide compensation for variations in non-housing costs There are ldquowithrdquo and ldquowithout dependentrdquo rates
3 Special Duty Assignment Pay (SDAP) for recruiters
Enlisted active duty servicemembers on recruiting duty may be paid SDAP
bull SD-6 Field recruiters (Active amp Reserve recruiting for enlisted medical specialforcesandwarrantofficers)stationcenterleaderscompany1SGsCSMSGMsassigned to battalions guidance counselors and recruiter trainers
bull SD-5 Battalion operations nCOsbull SD-4 79R assigned to brigade and USAREC HQ Recruiting amp Retention
School instructors and HQDA level 79R staff
4 Recruiter Expense Allowance (REA)
This allowance enables recruiters to pay document fees provide lunch for Future Soldiers etc For a list of reimbursable expenses and how to apply for reimbursement see USAREC Regulation 37-17
5 Basic Allowance for Subsistence (BAS)
Basic Allowance for Subsistence (BAS) is meant to offset the cost of the Soldierrsquos meals but it is not intended to cover the cost of meals for family members
6 Base Pay
Pay charts can be found at wwwdfasmil For a guide to help you understand your sponsorrsquos leave and earnings statement visit wwwdfasmilmilitarymemberspayentitlementsaboutpayhtml
7 Miscellaneous Pay and Allowances
A Soldier may receive various other allowances depending on his or her job and duty location ie languageproficiencypayaviationcareerincentivepayhealthprofessionalhazardousdutypayand Family separation pay
Family Resource Guide 17
8 Permanent Change of Station (PCS) Travel Settlement (DD 1351-2)
Receiptsunder$75willnotneedtoberetainedforyoursettlementSoldierswillreceiveaflatper diem rate for themselves and their dependents and mileage reimbursement Receipts are only needed if you make a personally procured move (PPM) formerly known as a Do-It-Yourself (DITY)moveorpartialDITYmoveWhenaPPMisfiledensurealldocumentationreceivedfrom transportation and any advance travel pay vouchers are included If all documentation is provided upon in-processing and is correct then your settlement should take no more than four to six weeks and will be paid by electronic funds transfer (EFT) into the same account that your direct deposit is currently being received
DO NOT ASSUME you will receive any of these allowances Allowances change periodically socheckwiththefinanceofficeatthelosinggainingbattaliontodeterminetheexactamountofyourallowancesandentitlementsPleasevisittheDefenseTravelManagementOfficewebsite at wwwdefensetraveldodmil
9 Servicemembers Group life Insurance (SGlI)
SGlI is a program of low cost group life insurance for servicemembers SGlI coverage is available in $50000 increments up to the maximum of $400000 or can be declined altogether but these options must be elected in writing A Soldier is automatically issued the maximum amount of $400000
Spouses and dependent children of active duty servicemembers or members of the national Guard or Ready Reserve are eligible for Family Servicemembersrsquo Group life Insurance (FSGlI) Family coverage is available only to members insured under the SGlI program If you are covered under SGlI you are eligible to insure your spouse regardless of whether your spouse is on active duty retired or is a civilian Maximum spouse coverage is issued automatically but can be declined or reduced in writing by the servicemember FSGlI coverage is available in increments of $10000 and provides up to a maximum of $100000 of insurance coverage for spouses not to exceed the servicemembersrsquo SGlI coverage amount and $10000 for dependent childrenAstheservicememberyouarealwaysthebeneficiaryofFSGLIcoverage
You pay a premium for your spousersquos coverage which increases as your spouse ages Coverage for your child is provided at no cost until the child is 18 unless the child is a full-time student or becomes permanently and totally disabled and incapable of self-support prior to age 18
For more information and premiums visit wwwbenefitsvagovinsurance
10 Blended Retirement System
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service membersrsquo Thrift Savings Plan account The new Blended Retirement System goes into effect on January 1 2018 All members serving as of December 31 2017 are grandfathered under the legacy retirement system No one currently-serving will be automatically switched to the Blended Retirement System Though they are grandfathered under the legacy retirement system Active Component Service members with fewer than 12 years since their Pay Entry Base Date and Reserve Component Service members who have accrued fewer than 4320 retirement points as of December 31 2017 will have the option to opt into the Blended Retirement System The opt-inelection period for the Blended Retirement System begins January 1 2018 and concludes on December 31 2018 All Service members who enter the military on or after January 1 2018 will automatically be enrolled in BRS
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 13
Under the LGHP the USACE will try to procure leased housing in these areas on the service memberrsquos behalf If qualified the service member will forfeit their BAH allowances and the LGHP will pay the rent and utilities of the leased dwelling Below are a few program policies For a full explanation of the program please contact the USAREC LGHP office
1 The program is open to all service members assigned to USAREC whether Active Duty (RA) or ActiveReserve (AR) regardless of rank or military occupational skill (MOS) Single Soldiers require a waiver toparticipate
2
3
All eligible personnel must be receiving BAH ldquowith dependent raterdquo and dependentsmust reside with Soldier In cases of joint custody service member must have thecustody at least 180 days per year Service memberrsquos are not eligible to apply for theLGHP if there is an active military installation with housing within a 50-mile radius orwhen a commute time is under 1 hour from the service members duty stationregardless of the length of the waiting listSoldiers are required to have at least 12 months remaining at their current dutystation at the time of the estimated lease start date
4 Average application processing time is 33 days5 Dwellings must be decent safe and sanitary and located in low crime
neighborhoods School rating is not a factor6 Pets are authorized (2 dogs or 2 cats or 1 dog and 1 cat) please contact
the LGHP office for more details and the list of restricted animal breeds7 Bedroom entitlements are based on number and age of dependents
bull Dependent parent ndash private bedroom
f
bull Children of opposite gender (5 yrs and under) ndash share bedroom (Maximum 2 per bedroom)
bull Children 10 or older ndash private bedroombull Service member and spouse ndash share bedroom
bull Children with same gender (9 yrs and under) ndash share bedroom (Maximum 2 per bedroom)bull Dependents 18-22 years old ndash private bedroom (Proof of school or college enrollment
require)bull Dependent 23 years and older ndash not authorizedbull Newborn ndash Private share (Contact USAREC LGHP office for details)
8 USACE will provide a list of at least three (3) acceptable dwellings Service member isresponsible to identify safe neighborhoods inspect the dwelling and select a dwelling fromthe list
9 If service member declines suitable dwellings service member is responsible for finding theirown dwelling and cannot re-apply for the program until the receipt of new PCS orders
10 To apply service member must complete and submit the following forms and documents to theLGHP e-mail address
a USAREC form 700-56 (Application)b USAREC form 700-57 (Statement of Understandingc Latest LESd Orderse DEERS verification for all dependtnts
Other (ie-EFMP)
United States Army Recruiting Command (USAREC)14
IV Pre-Departure ChildSchool Options
If you have school-aged children your childrsquos educational options may be one of the deciding factors in determining where you will live You will have public private or home-schooling options from which to choose Below are resources to help you make an informed decision
A Military Childhood Education Coalition (MCEC)The work of the Military Child Education Coalition (MCEC) is focused on ensuring quality educational opportunities for all military children affected by mobility family separation andtransitionA501(c)(3)non-profitworld-wideorganizationtheMCECperformsresearchdevelops resources conducts professional institutes and conferences and develops and publishes resources for all military families The MCEC serves as a model of positive leadership and advocacy for ensuring inclusive quality educational opportunities for all military children For more information about the MCEC visit wwwmilitarychildorg or call (254) 953-1923
B SchoolQuestorgSchoolQuest is an educational resource tool designed for military students their Families and the professionals who support them The primary audience includes military students and their parents seeking information about schools college and workplace readiness transition etc It is meant to facilitate the search for new schools and centralize resources But itrsquos more than just a searchsiteASchoolQuestProfileisalsoasecurestoragesiteforstudentsrsquoeducationalextra-curricularawardvolunteerandworkinformationItisasafecentralizedvirtualldquofiledrawerrdquowhereastudent(orparent)cankeeptrackofallthedetailsthataresodifficulttoorganizeSchoolQuest also offers a compilation of resources in one location for all 50 states DODEA and Washington DC It provides information about state school requirements and resources by each individualstateoryoucanidentifyaspecificresourceareathatyouwishtoresearchinoneormore states Visit httpswwwschoolquestorg for more information
C Military OneSourceMilitary OneSource provides tools and resources that allow Soldiers and family members to research an arearsquos educational opportunities In addition to searching for schools and tutors you can also learn about opportunities to get involved in your childrsquos educational activities Military OneSource offers information about the standardized testing requirements in the community to which you will PCS and tools to help children prepare Visit wwwmilitaryonesourcecom or call (800) 342-9647 for more information
D Army Fee Assistance Program information can be found on page 28
11 For more information contact
USAREC Housing Office(502) 624-3103Email usarmyknoxusareclisthq-g4-housing-officemailmilVisit wwwusarecarmymilfhpFind us on the USAREC facebook page httpswwwfacebookcom1USAREC
Family Resource Guide 15
Your TRICARE coverage is completely portable meaning it moves with you You are covered worldwide mdash both in transit to your new duty location and once you arrive Depending on where you PCS you may use a different TRICARE health plan option
For additional information visit the TRICARE website at httpwwwtricaremil
A Emergency Care
If you need emergency care while en route to your new duty station call 911 or go to the nearest emergencyroomTRICAREdefinesemergencycareasmedicalservicesprovidedforasuddenor unexpected medical or psychiatric condition or the sudden worsening of a chronic (ongoing) condition that is threatening to life limb or sight and needs immediate medical treatment or which has painful symptoms that need immediate relief to stop suffering If you are traveling near a military treatment facility (MTF) you should go to the MTF or military dental treatment facility for emergency services If you are hospitalized in a civilian facility for more than 24 hours contact your TRICARE region POC
B Urgent Care
While traveling in the United States Soldiers and their Families have access to Urgent Care facilities For a location near you or more information call Tricare at (800)TRICARE (8742273) Option 1
C Prescriptions
Youshouldhaveallyourprescriptionsfilledbeforeyouleavebutifyouneedaprescriptionfilledwhile you are traveling in the United States you have several options
bull IfnearamilitarytreatmentfacilityfilltheprescriptionattheMTFpharmacybull Find the closest TRICARE network pharmacy Call (877) 363-1303 or visit
wwwtricaremilbull If a network pharmacy is not available you can visit a non-network pharmacyYoumayhavetopayupfrontformedicationandfileaclaimwithExpressScripts Inc for reimbursement Call (877) 363-1303 or go to wwwtricaremil formore information
bull The mail-order option is not recommended for a prescription you need rightaway but if you will be traveling for a long time you can arrange for anyregularprescriptionstobefilledviathemail-orderpharmacybycallingyourprimary care manager or (877) 363-1303
For more information about Tricare please see pages Pages 26-27
V Transition Medical and Dental Coverage En Route
TRICARE is regionally managed healthcare program for active duty and retired members of the uniformed services their families and survivors TRICARE brings together the resources of the Army Navy and AirForce and suppliments them with networks of civilian healthcare progessionals to provide better access and high quality service while maintaining the capability to support military opperations
United States Army Recruiting Command (USAREC)16
VI Arrival and Orientation In-Processing
A Finance Permanent Change of Station (PCS) Entitlements
Finance in-processing will be done at the same time as personnel in-processing It is very important that all documents be brought with you to receive all pay entitlements as quickly as possible The following is a list of entitlements you may receive learn more about PCS entitlements forms and settlement processing online at wwwdfasmilpcstravelhtm
1 Basic Allowance for Housing (BAH)
Compensation is provided to military members to adjust for housing cost in local civilian markets Rates vary by pay grade dependency status and geographic location There are ldquowithrdquo and ldquowithout dependentrdquo rates BAH is intended to cover both rent and utilities
2 COnUS COlA
Continental United States cost-of-living allowance is available to military members in high cost areas as a means to provide compensation for variations in non-housing costs There are ldquowithrdquo and ldquowithout dependentrdquo rates
3 Special Duty Assignment Pay (SDAP) for recruiters
Enlisted active duty servicemembers on recruiting duty may be paid SDAP
bull SD-6 Field recruiters (Active amp Reserve recruiting for enlisted medical specialforcesandwarrantofficers)stationcenterleaderscompany1SGsCSMSGMsassigned to battalions guidance counselors and recruiter trainers
bull SD-5 Battalion operations nCOsbull SD-4 79R assigned to brigade and USAREC HQ Recruiting amp Retention
School instructors and HQDA level 79R staff
4 Recruiter Expense Allowance (REA)
This allowance enables recruiters to pay document fees provide lunch for Future Soldiers etc For a list of reimbursable expenses and how to apply for reimbursement see USAREC Regulation 37-17
5 Basic Allowance for Subsistence (BAS)
Basic Allowance for Subsistence (BAS) is meant to offset the cost of the Soldierrsquos meals but it is not intended to cover the cost of meals for family members
6 Base Pay
Pay charts can be found at wwwdfasmil For a guide to help you understand your sponsorrsquos leave and earnings statement visit wwwdfasmilmilitarymemberspayentitlementsaboutpayhtml
7 Miscellaneous Pay and Allowances
A Soldier may receive various other allowances depending on his or her job and duty location ie languageproficiencypayaviationcareerincentivepayhealthprofessionalhazardousdutypayand Family separation pay
Family Resource Guide 17
8 Permanent Change of Station (PCS) Travel Settlement (DD 1351-2)
Receiptsunder$75willnotneedtoberetainedforyoursettlementSoldierswillreceiveaflatper diem rate for themselves and their dependents and mileage reimbursement Receipts are only needed if you make a personally procured move (PPM) formerly known as a Do-It-Yourself (DITY)moveorpartialDITYmoveWhenaPPMisfiledensurealldocumentationreceivedfrom transportation and any advance travel pay vouchers are included If all documentation is provided upon in-processing and is correct then your settlement should take no more than four to six weeks and will be paid by electronic funds transfer (EFT) into the same account that your direct deposit is currently being received
DO NOT ASSUME you will receive any of these allowances Allowances change periodically socheckwiththefinanceofficeatthelosinggainingbattaliontodeterminetheexactamountofyourallowancesandentitlementsPleasevisittheDefenseTravelManagementOfficewebsite at wwwdefensetraveldodmil
9 Servicemembers Group life Insurance (SGlI)
SGlI is a program of low cost group life insurance for servicemembers SGlI coverage is available in $50000 increments up to the maximum of $400000 or can be declined altogether but these options must be elected in writing A Soldier is automatically issued the maximum amount of $400000
Spouses and dependent children of active duty servicemembers or members of the national Guard or Ready Reserve are eligible for Family Servicemembersrsquo Group life Insurance (FSGlI) Family coverage is available only to members insured under the SGlI program If you are covered under SGlI you are eligible to insure your spouse regardless of whether your spouse is on active duty retired or is a civilian Maximum spouse coverage is issued automatically but can be declined or reduced in writing by the servicemember FSGlI coverage is available in increments of $10000 and provides up to a maximum of $100000 of insurance coverage for spouses not to exceed the servicemembersrsquo SGlI coverage amount and $10000 for dependent childrenAstheservicememberyouarealwaysthebeneficiaryofFSGLIcoverage
You pay a premium for your spousersquos coverage which increases as your spouse ages Coverage for your child is provided at no cost until the child is 18 unless the child is a full-time student or becomes permanently and totally disabled and incapable of self-support prior to age 18
For more information and premiums visit wwwbenefitsvagovinsurance
10 Blended Retirement System
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service membersrsquo Thrift Savings Plan account The new Blended Retirement System goes into effect on January 1 2018 All members serving as of December 31 2017 are grandfathered under the legacy retirement system No one currently-serving will be automatically switched to the Blended Retirement System Though they are grandfathered under the legacy retirement system Active Component Service members with fewer than 12 years since their Pay Entry Base Date and Reserve Component Service members who have accrued fewer than 4320 retirement points as of December 31 2017 will have the option to opt into the Blended Retirement System The opt-inelection period for the Blended Retirement System begins January 1 2018 and concludes on December 31 2018 All Service members who enter the military on or after January 1 2018 will automatically be enrolled in BRS
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)14
IV Pre-Departure ChildSchool Options
If you have school-aged children your childrsquos educational options may be one of the deciding factors in determining where you will live You will have public private or home-schooling options from which to choose Below are resources to help you make an informed decision
A Military Childhood Education Coalition (MCEC)The work of the Military Child Education Coalition (MCEC) is focused on ensuring quality educational opportunities for all military children affected by mobility family separation andtransitionA501(c)(3)non-profitworld-wideorganizationtheMCECperformsresearchdevelops resources conducts professional institutes and conferences and develops and publishes resources for all military families The MCEC serves as a model of positive leadership and advocacy for ensuring inclusive quality educational opportunities for all military children For more information about the MCEC visit wwwmilitarychildorg or call (254) 953-1923
B SchoolQuestorgSchoolQuest is an educational resource tool designed for military students their Families and the professionals who support them The primary audience includes military students and their parents seeking information about schools college and workplace readiness transition etc It is meant to facilitate the search for new schools and centralize resources But itrsquos more than just a searchsiteASchoolQuestProfileisalsoasecurestoragesiteforstudentsrsquoeducationalextra-curricularawardvolunteerandworkinformationItisasafecentralizedvirtualldquofiledrawerrdquowhereastudent(orparent)cankeeptrackofallthedetailsthataresodifficulttoorganizeSchoolQuest also offers a compilation of resources in one location for all 50 states DODEA and Washington DC It provides information about state school requirements and resources by each individualstateoryoucanidentifyaspecificresourceareathatyouwishtoresearchinoneormore states Visit httpswwwschoolquestorg for more information
C Military OneSourceMilitary OneSource provides tools and resources that allow Soldiers and family members to research an arearsquos educational opportunities In addition to searching for schools and tutors you can also learn about opportunities to get involved in your childrsquos educational activities Military OneSource offers information about the standardized testing requirements in the community to which you will PCS and tools to help children prepare Visit wwwmilitaryonesourcecom or call (800) 342-9647 for more information
D Army Fee Assistance Program information can be found on page 28
11 For more information contact
USAREC Housing Office(502) 624-3103Email usarmyknoxusareclisthq-g4-housing-officemailmilVisit wwwusarecarmymilfhpFind us on the USAREC facebook page httpswwwfacebookcom1USAREC
Family Resource Guide 15
Your TRICARE coverage is completely portable meaning it moves with you You are covered worldwide mdash both in transit to your new duty location and once you arrive Depending on where you PCS you may use a different TRICARE health plan option
For additional information visit the TRICARE website at httpwwwtricaremil
A Emergency Care
If you need emergency care while en route to your new duty station call 911 or go to the nearest emergencyroomTRICAREdefinesemergencycareasmedicalservicesprovidedforasuddenor unexpected medical or psychiatric condition or the sudden worsening of a chronic (ongoing) condition that is threatening to life limb or sight and needs immediate medical treatment or which has painful symptoms that need immediate relief to stop suffering If you are traveling near a military treatment facility (MTF) you should go to the MTF or military dental treatment facility for emergency services If you are hospitalized in a civilian facility for more than 24 hours contact your TRICARE region POC
B Urgent Care
While traveling in the United States Soldiers and their Families have access to Urgent Care facilities For a location near you or more information call Tricare at (800)TRICARE (8742273) Option 1
C Prescriptions
Youshouldhaveallyourprescriptionsfilledbeforeyouleavebutifyouneedaprescriptionfilledwhile you are traveling in the United States you have several options
bull IfnearamilitarytreatmentfacilityfilltheprescriptionattheMTFpharmacybull Find the closest TRICARE network pharmacy Call (877) 363-1303 or visit
wwwtricaremilbull If a network pharmacy is not available you can visit a non-network pharmacyYoumayhavetopayupfrontformedicationandfileaclaimwithExpressScripts Inc for reimbursement Call (877) 363-1303 or go to wwwtricaremil formore information
bull The mail-order option is not recommended for a prescription you need rightaway but if you will be traveling for a long time you can arrange for anyregularprescriptionstobefilledviathemail-orderpharmacybycallingyourprimary care manager or (877) 363-1303
For more information about Tricare please see pages Pages 26-27
V Transition Medical and Dental Coverage En Route
TRICARE is regionally managed healthcare program for active duty and retired members of the uniformed services their families and survivors TRICARE brings together the resources of the Army Navy and AirForce and suppliments them with networks of civilian healthcare progessionals to provide better access and high quality service while maintaining the capability to support military opperations
United States Army Recruiting Command (USAREC)16
VI Arrival and Orientation In-Processing
A Finance Permanent Change of Station (PCS) Entitlements
Finance in-processing will be done at the same time as personnel in-processing It is very important that all documents be brought with you to receive all pay entitlements as quickly as possible The following is a list of entitlements you may receive learn more about PCS entitlements forms and settlement processing online at wwwdfasmilpcstravelhtm
1 Basic Allowance for Housing (BAH)
Compensation is provided to military members to adjust for housing cost in local civilian markets Rates vary by pay grade dependency status and geographic location There are ldquowithrdquo and ldquowithout dependentrdquo rates BAH is intended to cover both rent and utilities
2 COnUS COlA
Continental United States cost-of-living allowance is available to military members in high cost areas as a means to provide compensation for variations in non-housing costs There are ldquowithrdquo and ldquowithout dependentrdquo rates
3 Special Duty Assignment Pay (SDAP) for recruiters
Enlisted active duty servicemembers on recruiting duty may be paid SDAP
bull SD-6 Field recruiters (Active amp Reserve recruiting for enlisted medical specialforcesandwarrantofficers)stationcenterleaderscompany1SGsCSMSGMsassigned to battalions guidance counselors and recruiter trainers
bull SD-5 Battalion operations nCOsbull SD-4 79R assigned to brigade and USAREC HQ Recruiting amp Retention
School instructors and HQDA level 79R staff
4 Recruiter Expense Allowance (REA)
This allowance enables recruiters to pay document fees provide lunch for Future Soldiers etc For a list of reimbursable expenses and how to apply for reimbursement see USAREC Regulation 37-17
5 Basic Allowance for Subsistence (BAS)
Basic Allowance for Subsistence (BAS) is meant to offset the cost of the Soldierrsquos meals but it is not intended to cover the cost of meals for family members
6 Base Pay
Pay charts can be found at wwwdfasmil For a guide to help you understand your sponsorrsquos leave and earnings statement visit wwwdfasmilmilitarymemberspayentitlementsaboutpayhtml
7 Miscellaneous Pay and Allowances
A Soldier may receive various other allowances depending on his or her job and duty location ie languageproficiencypayaviationcareerincentivepayhealthprofessionalhazardousdutypayand Family separation pay
Family Resource Guide 17
8 Permanent Change of Station (PCS) Travel Settlement (DD 1351-2)
Receiptsunder$75willnotneedtoberetainedforyoursettlementSoldierswillreceiveaflatper diem rate for themselves and their dependents and mileage reimbursement Receipts are only needed if you make a personally procured move (PPM) formerly known as a Do-It-Yourself (DITY)moveorpartialDITYmoveWhenaPPMisfiledensurealldocumentationreceivedfrom transportation and any advance travel pay vouchers are included If all documentation is provided upon in-processing and is correct then your settlement should take no more than four to six weeks and will be paid by electronic funds transfer (EFT) into the same account that your direct deposit is currently being received
DO NOT ASSUME you will receive any of these allowances Allowances change periodically socheckwiththefinanceofficeatthelosinggainingbattaliontodeterminetheexactamountofyourallowancesandentitlementsPleasevisittheDefenseTravelManagementOfficewebsite at wwwdefensetraveldodmil
9 Servicemembers Group life Insurance (SGlI)
SGlI is a program of low cost group life insurance for servicemembers SGlI coverage is available in $50000 increments up to the maximum of $400000 or can be declined altogether but these options must be elected in writing A Soldier is automatically issued the maximum amount of $400000
Spouses and dependent children of active duty servicemembers or members of the national Guard or Ready Reserve are eligible for Family Servicemembersrsquo Group life Insurance (FSGlI) Family coverage is available only to members insured under the SGlI program If you are covered under SGlI you are eligible to insure your spouse regardless of whether your spouse is on active duty retired or is a civilian Maximum spouse coverage is issued automatically but can be declined or reduced in writing by the servicemember FSGlI coverage is available in increments of $10000 and provides up to a maximum of $100000 of insurance coverage for spouses not to exceed the servicemembersrsquo SGlI coverage amount and $10000 for dependent childrenAstheservicememberyouarealwaysthebeneficiaryofFSGLIcoverage
You pay a premium for your spousersquos coverage which increases as your spouse ages Coverage for your child is provided at no cost until the child is 18 unless the child is a full-time student or becomes permanently and totally disabled and incapable of self-support prior to age 18
For more information and premiums visit wwwbenefitsvagovinsurance
10 Blended Retirement System
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service membersrsquo Thrift Savings Plan account The new Blended Retirement System goes into effect on January 1 2018 All members serving as of December 31 2017 are grandfathered under the legacy retirement system No one currently-serving will be automatically switched to the Blended Retirement System Though they are grandfathered under the legacy retirement system Active Component Service members with fewer than 12 years since their Pay Entry Base Date and Reserve Component Service members who have accrued fewer than 4320 retirement points as of December 31 2017 will have the option to opt into the Blended Retirement System The opt-inelection period for the Blended Retirement System begins January 1 2018 and concludes on December 31 2018 All Service members who enter the military on or after January 1 2018 will automatically be enrolled in BRS
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 15
Your TRICARE coverage is completely portable meaning it moves with you You are covered worldwide mdash both in transit to your new duty location and once you arrive Depending on where you PCS you may use a different TRICARE health plan option
For additional information visit the TRICARE website at httpwwwtricaremil
A Emergency Care
If you need emergency care while en route to your new duty station call 911 or go to the nearest emergencyroomTRICAREdefinesemergencycareasmedicalservicesprovidedforasuddenor unexpected medical or psychiatric condition or the sudden worsening of a chronic (ongoing) condition that is threatening to life limb or sight and needs immediate medical treatment or which has painful symptoms that need immediate relief to stop suffering If you are traveling near a military treatment facility (MTF) you should go to the MTF or military dental treatment facility for emergency services If you are hospitalized in a civilian facility for more than 24 hours contact your TRICARE region POC
B Urgent Care
While traveling in the United States Soldiers and their Families have access to Urgent Care facilities For a location near you or more information call Tricare at (800)TRICARE (8742273) Option 1
C Prescriptions
Youshouldhaveallyourprescriptionsfilledbeforeyouleavebutifyouneedaprescriptionfilledwhile you are traveling in the United States you have several options
bull IfnearamilitarytreatmentfacilityfilltheprescriptionattheMTFpharmacybull Find the closest TRICARE network pharmacy Call (877) 363-1303 or visit
wwwtricaremilbull If a network pharmacy is not available you can visit a non-network pharmacyYoumayhavetopayupfrontformedicationandfileaclaimwithExpressScripts Inc for reimbursement Call (877) 363-1303 or go to wwwtricaremil formore information
bull The mail-order option is not recommended for a prescription you need rightaway but if you will be traveling for a long time you can arrange for anyregularprescriptionstobefilledviathemail-orderpharmacybycallingyourprimary care manager or (877) 363-1303
For more information about Tricare please see pages Pages 26-27
V Transition Medical and Dental Coverage En Route
TRICARE is regionally managed healthcare program for active duty and retired members of the uniformed services their families and survivors TRICARE brings together the resources of the Army Navy and AirForce and suppliments them with networks of civilian healthcare progessionals to provide better access and high quality service while maintaining the capability to support military opperations
United States Army Recruiting Command (USAREC)16
VI Arrival and Orientation In-Processing
A Finance Permanent Change of Station (PCS) Entitlements
Finance in-processing will be done at the same time as personnel in-processing It is very important that all documents be brought with you to receive all pay entitlements as quickly as possible The following is a list of entitlements you may receive learn more about PCS entitlements forms and settlement processing online at wwwdfasmilpcstravelhtm
1 Basic Allowance for Housing (BAH)
Compensation is provided to military members to adjust for housing cost in local civilian markets Rates vary by pay grade dependency status and geographic location There are ldquowithrdquo and ldquowithout dependentrdquo rates BAH is intended to cover both rent and utilities
2 COnUS COlA
Continental United States cost-of-living allowance is available to military members in high cost areas as a means to provide compensation for variations in non-housing costs There are ldquowithrdquo and ldquowithout dependentrdquo rates
3 Special Duty Assignment Pay (SDAP) for recruiters
Enlisted active duty servicemembers on recruiting duty may be paid SDAP
bull SD-6 Field recruiters (Active amp Reserve recruiting for enlisted medical specialforcesandwarrantofficers)stationcenterleaderscompany1SGsCSMSGMsassigned to battalions guidance counselors and recruiter trainers
bull SD-5 Battalion operations nCOsbull SD-4 79R assigned to brigade and USAREC HQ Recruiting amp Retention
School instructors and HQDA level 79R staff
4 Recruiter Expense Allowance (REA)
This allowance enables recruiters to pay document fees provide lunch for Future Soldiers etc For a list of reimbursable expenses and how to apply for reimbursement see USAREC Regulation 37-17
5 Basic Allowance for Subsistence (BAS)
Basic Allowance for Subsistence (BAS) is meant to offset the cost of the Soldierrsquos meals but it is not intended to cover the cost of meals for family members
6 Base Pay
Pay charts can be found at wwwdfasmil For a guide to help you understand your sponsorrsquos leave and earnings statement visit wwwdfasmilmilitarymemberspayentitlementsaboutpayhtml
7 Miscellaneous Pay and Allowances
A Soldier may receive various other allowances depending on his or her job and duty location ie languageproficiencypayaviationcareerincentivepayhealthprofessionalhazardousdutypayand Family separation pay
Family Resource Guide 17
8 Permanent Change of Station (PCS) Travel Settlement (DD 1351-2)
Receiptsunder$75willnotneedtoberetainedforyoursettlementSoldierswillreceiveaflatper diem rate for themselves and their dependents and mileage reimbursement Receipts are only needed if you make a personally procured move (PPM) formerly known as a Do-It-Yourself (DITY)moveorpartialDITYmoveWhenaPPMisfiledensurealldocumentationreceivedfrom transportation and any advance travel pay vouchers are included If all documentation is provided upon in-processing and is correct then your settlement should take no more than four to six weeks and will be paid by electronic funds transfer (EFT) into the same account that your direct deposit is currently being received
DO NOT ASSUME you will receive any of these allowances Allowances change periodically socheckwiththefinanceofficeatthelosinggainingbattaliontodeterminetheexactamountofyourallowancesandentitlementsPleasevisittheDefenseTravelManagementOfficewebsite at wwwdefensetraveldodmil
9 Servicemembers Group life Insurance (SGlI)
SGlI is a program of low cost group life insurance for servicemembers SGlI coverage is available in $50000 increments up to the maximum of $400000 or can be declined altogether but these options must be elected in writing A Soldier is automatically issued the maximum amount of $400000
Spouses and dependent children of active duty servicemembers or members of the national Guard or Ready Reserve are eligible for Family Servicemembersrsquo Group life Insurance (FSGlI) Family coverage is available only to members insured under the SGlI program If you are covered under SGlI you are eligible to insure your spouse regardless of whether your spouse is on active duty retired or is a civilian Maximum spouse coverage is issued automatically but can be declined or reduced in writing by the servicemember FSGlI coverage is available in increments of $10000 and provides up to a maximum of $100000 of insurance coverage for spouses not to exceed the servicemembersrsquo SGlI coverage amount and $10000 for dependent childrenAstheservicememberyouarealwaysthebeneficiaryofFSGLIcoverage
You pay a premium for your spousersquos coverage which increases as your spouse ages Coverage for your child is provided at no cost until the child is 18 unless the child is a full-time student or becomes permanently and totally disabled and incapable of self-support prior to age 18
For more information and premiums visit wwwbenefitsvagovinsurance
10 Blended Retirement System
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service membersrsquo Thrift Savings Plan account The new Blended Retirement System goes into effect on January 1 2018 All members serving as of December 31 2017 are grandfathered under the legacy retirement system No one currently-serving will be automatically switched to the Blended Retirement System Though they are grandfathered under the legacy retirement system Active Component Service members with fewer than 12 years since their Pay Entry Base Date and Reserve Component Service members who have accrued fewer than 4320 retirement points as of December 31 2017 will have the option to opt into the Blended Retirement System The opt-inelection period for the Blended Retirement System begins January 1 2018 and concludes on December 31 2018 All Service members who enter the military on or after January 1 2018 will automatically be enrolled in BRS
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)16
VI Arrival and Orientation In-Processing
A Finance Permanent Change of Station (PCS) Entitlements
Finance in-processing will be done at the same time as personnel in-processing It is very important that all documents be brought with you to receive all pay entitlements as quickly as possible The following is a list of entitlements you may receive learn more about PCS entitlements forms and settlement processing online at wwwdfasmilpcstravelhtm
1 Basic Allowance for Housing (BAH)
Compensation is provided to military members to adjust for housing cost in local civilian markets Rates vary by pay grade dependency status and geographic location There are ldquowithrdquo and ldquowithout dependentrdquo rates BAH is intended to cover both rent and utilities
2 COnUS COlA
Continental United States cost-of-living allowance is available to military members in high cost areas as a means to provide compensation for variations in non-housing costs There are ldquowithrdquo and ldquowithout dependentrdquo rates
3 Special Duty Assignment Pay (SDAP) for recruiters
Enlisted active duty servicemembers on recruiting duty may be paid SDAP
bull SD-6 Field recruiters (Active amp Reserve recruiting for enlisted medical specialforcesandwarrantofficers)stationcenterleaderscompany1SGsCSMSGMsassigned to battalions guidance counselors and recruiter trainers
bull SD-5 Battalion operations nCOsbull SD-4 79R assigned to brigade and USAREC HQ Recruiting amp Retention
School instructors and HQDA level 79R staff
4 Recruiter Expense Allowance (REA)
This allowance enables recruiters to pay document fees provide lunch for Future Soldiers etc For a list of reimbursable expenses and how to apply for reimbursement see USAREC Regulation 37-17
5 Basic Allowance for Subsistence (BAS)
Basic Allowance for Subsistence (BAS) is meant to offset the cost of the Soldierrsquos meals but it is not intended to cover the cost of meals for family members
6 Base Pay
Pay charts can be found at wwwdfasmil For a guide to help you understand your sponsorrsquos leave and earnings statement visit wwwdfasmilmilitarymemberspayentitlementsaboutpayhtml
7 Miscellaneous Pay and Allowances
A Soldier may receive various other allowances depending on his or her job and duty location ie languageproficiencypayaviationcareerincentivepayhealthprofessionalhazardousdutypayand Family separation pay
Family Resource Guide 17
8 Permanent Change of Station (PCS) Travel Settlement (DD 1351-2)
Receiptsunder$75willnotneedtoberetainedforyoursettlementSoldierswillreceiveaflatper diem rate for themselves and their dependents and mileage reimbursement Receipts are only needed if you make a personally procured move (PPM) formerly known as a Do-It-Yourself (DITY)moveorpartialDITYmoveWhenaPPMisfiledensurealldocumentationreceivedfrom transportation and any advance travel pay vouchers are included If all documentation is provided upon in-processing and is correct then your settlement should take no more than four to six weeks and will be paid by electronic funds transfer (EFT) into the same account that your direct deposit is currently being received
DO NOT ASSUME you will receive any of these allowances Allowances change periodically socheckwiththefinanceofficeatthelosinggainingbattaliontodeterminetheexactamountofyourallowancesandentitlementsPleasevisittheDefenseTravelManagementOfficewebsite at wwwdefensetraveldodmil
9 Servicemembers Group life Insurance (SGlI)
SGlI is a program of low cost group life insurance for servicemembers SGlI coverage is available in $50000 increments up to the maximum of $400000 or can be declined altogether but these options must be elected in writing A Soldier is automatically issued the maximum amount of $400000
Spouses and dependent children of active duty servicemembers or members of the national Guard or Ready Reserve are eligible for Family Servicemembersrsquo Group life Insurance (FSGlI) Family coverage is available only to members insured under the SGlI program If you are covered under SGlI you are eligible to insure your spouse regardless of whether your spouse is on active duty retired or is a civilian Maximum spouse coverage is issued automatically but can be declined or reduced in writing by the servicemember FSGlI coverage is available in increments of $10000 and provides up to a maximum of $100000 of insurance coverage for spouses not to exceed the servicemembersrsquo SGlI coverage amount and $10000 for dependent childrenAstheservicememberyouarealwaysthebeneficiaryofFSGLIcoverage
You pay a premium for your spousersquos coverage which increases as your spouse ages Coverage for your child is provided at no cost until the child is 18 unless the child is a full-time student or becomes permanently and totally disabled and incapable of self-support prior to age 18
For more information and premiums visit wwwbenefitsvagovinsurance
10 Blended Retirement System
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service membersrsquo Thrift Savings Plan account The new Blended Retirement System goes into effect on January 1 2018 All members serving as of December 31 2017 are grandfathered under the legacy retirement system No one currently-serving will be automatically switched to the Blended Retirement System Though they are grandfathered under the legacy retirement system Active Component Service members with fewer than 12 years since their Pay Entry Base Date and Reserve Component Service members who have accrued fewer than 4320 retirement points as of December 31 2017 will have the option to opt into the Blended Retirement System The opt-inelection period for the Blended Retirement System begins January 1 2018 and concludes on December 31 2018 All Service members who enter the military on or after January 1 2018 will automatically be enrolled in BRS
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 17
8 Permanent Change of Station (PCS) Travel Settlement (DD 1351-2)
Receiptsunder$75willnotneedtoberetainedforyoursettlementSoldierswillreceiveaflatper diem rate for themselves and their dependents and mileage reimbursement Receipts are only needed if you make a personally procured move (PPM) formerly known as a Do-It-Yourself (DITY)moveorpartialDITYmoveWhenaPPMisfiledensurealldocumentationreceivedfrom transportation and any advance travel pay vouchers are included If all documentation is provided upon in-processing and is correct then your settlement should take no more than four to six weeks and will be paid by electronic funds transfer (EFT) into the same account that your direct deposit is currently being received
DO NOT ASSUME you will receive any of these allowances Allowances change periodically socheckwiththefinanceofficeatthelosinggainingbattaliontodeterminetheexactamountofyourallowancesandentitlementsPleasevisittheDefenseTravelManagementOfficewebsite at wwwdefensetraveldodmil
9 Servicemembers Group life Insurance (SGlI)
SGlI is a program of low cost group life insurance for servicemembers SGlI coverage is available in $50000 increments up to the maximum of $400000 or can be declined altogether but these options must be elected in writing A Soldier is automatically issued the maximum amount of $400000
Spouses and dependent children of active duty servicemembers or members of the national Guard or Ready Reserve are eligible for Family Servicemembersrsquo Group life Insurance (FSGlI) Family coverage is available only to members insured under the SGlI program If you are covered under SGlI you are eligible to insure your spouse regardless of whether your spouse is on active duty retired or is a civilian Maximum spouse coverage is issued automatically but can be declined or reduced in writing by the servicemember FSGlI coverage is available in increments of $10000 and provides up to a maximum of $100000 of insurance coverage for spouses not to exceed the servicemembersrsquo SGlI coverage amount and $10000 for dependent childrenAstheservicememberyouarealwaysthebeneficiaryofFSGLIcoverage
You pay a premium for your spousersquos coverage which increases as your spouse ages Coverage for your child is provided at no cost until the child is 18 unless the child is a full-time student or becomes permanently and totally disabled and incapable of self-support prior to age 18
For more information and premiums visit wwwbenefitsvagovinsurance
10 Blended Retirement System
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service membersrsquo Thrift Savings Plan account The new Blended Retirement System goes into effect on January 1 2018 All members serving as of December 31 2017 are grandfathered under the legacy retirement system No one currently-serving will be automatically switched to the Blended Retirement System Though they are grandfathered under the legacy retirement system Active Component Service members with fewer than 12 years since their Pay Entry Base Date and Reserve Component Service members who have accrued fewer than 4320 retirement points as of December 31 2017 will have the option to opt into the Blended Retirement System The opt-inelection period for the Blended Retirement System begins January 1 2018 and concludes on December 31 2018 All Service members who enter the military on or after January 1 2018 will automatically be enrolled in BRS
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)18
You should update your record in DEERS within 30 days whenever you experience any of the following life events (this list is not all-inclusive)
bull Changeinsponsorrsquosstatus(changeinservicestatusieenlistedtoofficerbranch change)
bull Getting married or divorcedbull Having a baby or adopting a childbull Moving to a new location for any reasonbull Becoming entitled to Medicare (either you or a family member)
Mistakes or outdated information in the DEERS database will cause problems with TRICARE claims
1 DEERS Enrollment and UpdateTo enroll family members or update DEERS records sponsors must complete an Application for Department of Defense Common Access Card and DEERS Enrollment (DD Form 1172) and provideotherdocumentationsuchasmarriagebirthordeathcertificatesSocialSecuritycardsseparation papers (DD Form 214) Medicare cards etc Each family memberrsquos eligibility record must be updated separately when changes occur note If the sponsor is not available DEERS can be updated by a family member with a notarized DD Form 1172 or a power of attorney
a InPersonToaddordeletefamilymembersvisitalocalIDcardofficeYoucansearchforanofficenearyoubyZIPcodecityorstatebyvisitingwwwdmdcosdmilrsl Call theofficefirsttoverifylocationandbusinesshours
b ByPhoneCalltheDefenseManpowerDataCenterSupportOfficeat(800) 538-9552 toupdate your addresses email address and phone numbers
c By Fax Fax address email address or phone number changes to the Defense ManpowerDataCenterSupportOfficeat(831) 655-8317
d ByMailMailchangestotheDefenseManpowerDataCenterSupportOfficeYoumustalso mail supporting documentation if you are adding or deleting a family member
DefenseManpowerDataCenterSupportOfficeAttn COA 400 Gigling RoadSeaside CA 93955-6771
e Online Visit the DEERS website at wwwdmdcosdmilmilconnect and follow the stepsto update your address email address and phone numbers
f Contact your SFA
To get or renew a government ID card you must be registered in DEERS The ID card will enable use of the post exchange and commissary and access services such as legal assistance or medical care All military members spouses and children over the age of 10 must have an ID card You can get an ID card at any active duty military base or post (Army navy Air Force or Marine) and some Reserve component and national Guard locations Coast Guard bases and PublicHealthServiceofficesTofindalocationnearyouvisitwwwdmdcosdmilrsl or contact your SFA
2 Government ID Card
B Defense Enrollment Eligibility Reporting System (DEERS) DEERS is a computerized information service linked by an extensive voice and data communications network to Uniformed Services Installations DEERS is used to verify and confirmtheeligibilityforthoseindividualsreceivingUniformedServicesBenefitsThesystemhas many other uses as well such as ID card issuance locating master medical and dental records and providing population information Upon your arrival at your new duty station it is very important that you change your address and provide DEERS with a copy of your PCS orders
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 19
C TRICARE Medical InformationIt is federal law that all active duty personnel be enrolled in TRICARE Prime or TRICARE Prime Remote In order to enroll family members in TRICARE DEERS must be up to date
For complete information on TRICARE coverage options visit wwwtricaremil
1 TRICARE Prime (TP)
For active duty Families there is no enrollment fee for TRICARE Prime However you must complete an enrollment form to select Prime as your coverage plan TRICARE Prime is a managed care option offering the most affordable and comprehensive coverage
a Enrollment is required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most health care from a military treatment facility (MTF) along with the
TRICARE contracted civilian medical providers called Preferred Provider network (PPn)c Other Features
bull no balance billingbull Guaranteed appointments (access standards)bull Primary care manager supervises and coordinates care
2 TRICARE Prime Remote (TPR)
TRICARE Prime Remote (TPR) will be used if you are not located within a prime service area TPR is a managed care option similar to TRICARE Prime for active duty servicemembers and their eligible family members while they are assigned to remote duty stations in the United States Remote locations are those that are 50 miles or one hourfromanMTF(basedonZIPcode)Tofindoutifyouliveinadesignatedremotelocationask your SFA or go to wwwtricaremilandenteryourprofile
a Enrollment required to participatebull Active duty servicemembers must enroll (no enrollment fee)bull Active duty family members have the option to enroll or use TRICARE
Standard amp Extrab Receive most care from an assigned network primary care manager (PCM) who will
provide referrals for specialty care If a network PCM is not available care is received fromanother TRICARE-authorized provider
c Other Featuresbull Fewer out-of-pocket costsbull Eligible for travel reimbursement if referred for necessary medical care far from
homebull Enhanced coverage for vision and clinical preventive servicesbull Noclaimstofile(inmostcases)
Soldiers and their Families should check at their new location to see if the state requires address changes and or requires new residents to obtain a license in that state wwwdmvgov
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)20
CONTACT INFORMATION
Source TRICARE Choices At a Glance February 2013 httpwwwtricaremilPublications
TRICARE West Region
UnitedHealthcare Military amp Veterans
1-877-988-WEST
(1-877-988-9378)
wwwuhcmilitarywestcom
TRICARE South Region
Humana Military
1-800-444-5445
1-877-298-3408 (National Guard and Reserve)
1-877-249-9179 (Active duty programs)
Warrior Navigation and Assistance Program
1-888-4GO-WNAP (1-888-446-9627)
Humana-Militarycom
TRICARE North Region
Health Net Federal Services LLC
1-877-TRICARE (1-877-874-2273)
1-800-555-2605 (TRICARE Reserve Select)
wwwhnfscom
TRICARE For Life
wwwtricaremiltfl
Wisconsin Physicians Service
1-866-773-0404
1-866-773-0405 (TDDTTY)
wwwTRICARE4ucom
milConnect Web Site mdash Update DEERS Online
httpmilconnectdmdcmil
DEERS Information
wwwtricaremildeers
Beneficiary Web Enrollment Information
wwwtricaremilbwe
TRICARE Pharmacy Program
wwwtricaremilpharmacy
Express Scripts Inc
1-877-363-1303
Member Choice Center 1-877-363-1433
(convert retail prescriptions to home delivery)
wwwexpress-scriptscomTRICARE
TRICARE Retiree Dental Program
wwwtricaremiltrdp
Delta Dental of California
1-888-838-8737
wwwtrdporg
TRICARE Dental Program
wwwtricaremiltdp
MetLife
1-855-MET-TDP1 (1-855-638-8371) (stateside)
1-855-MET-TDP2 (1-855-638-8372) (overseas)
1-855-MET-TDP3 (1-855-638-8373) (TDDTTY)
httpsmybenefitsmetlifecomtricare
TRICARE Active Duty Dental Program
wwwtricaremiladdp
United Concordia Companies Inc
1-866-984-ADDP (1-866-984-2337)
wwwaddp-uccicom
US Family Health Plan
wwwtricaremilusfhp
1-800-74-USFHP (1-800-748-7347)
wwwusfhpcom
TRICARE Website
wwwtricaremil
Military Health System Website
wwwhealthmil
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 21
West Region
The West Region includes Alaska Arizona California Colorado Hawaii Idaho Iowa (excluding Rock Island Arsenal area) Kansas Minnesota Missouri (except the St louis area) Montana nebraska nevada new Mexico north Dakota Oregon South Dakota Texas (the southwestern corner including El Paso) Utah Washington and Wyoming
South Region
The South Region includes Alabama Arkansas Florida Georgia louisiana Mississippi Oklahoma South Carolina Tennessee Texas (excluding the El Paso area) and Fort Campbell Kentucky
North Region
The north Region includes Connecticut Delaware the District of Columbia Illinois Indiana Iowa (Rock Island Arsenal area) Kentucky (except Fort Campbell) Maine Maryland Massachusetts Michigan Missouri (St louis Area) new Hampshire new Jersey new York north Carolina Ohio Pennsylvania Rhode Island Vermont Virginia West Virginia and Wisconsin
Overseas Region
The overseas region is divided into three geographic areas supportedbyTRICAREAreaOffices(TAOs)andasingleoverseas contractor International SOS theEurasia-AfricaLatinAmerica-CanadaandPacificareas
For the overseas region map and contact information visit wwwtricare-overseascomContactUsdefaulthtm
TRICARE REGIONS
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)22
3 DebtCollectionAssistanceOfficer(DCAO)
TRICAREhasadebtcollectionassistanceofficerassignedtotheTRICAREregionalofficesandMTFsworldwidetohelpbeneficiariesunderstandandgetassistancewithdebtcollectionproblems related to TRICARE Individuals who have received a notice from a collection agency or a negative credit report because of a medical or dental bill should be referred to the nearest DCAO or the SFA Program Manager To locate the DCAO nearest you go to wwwtricaremilbcacdcao
D TRICARE Dental Program (TDP)
United Concordia administers the TRICARE Dental Program (TDP) to active duty familymembers National Guard and Reserve members and their Families Family member enrollment is not dependent on a sponsorrsquos enrollment family members may enroll in the TDP at any time A sponsor must have at least 12 months remaining on their service commitment at the time of enrollment The TDP is offered worldwide To locate the nearest participating provider call (844) 653-4061 or visit wwwtricaremilcoveredservicesDentalTDPaspx OCONUS (844)653-4060
TRICARE Dental Program Eligibility
TDP eligibility is based on the sponsorrsquos information in DEERS The sponsor should ensure DEERS contains accurate and up-to-date information at all times Please refertopage22inthisbookletforDEERSverificationandenrollmentinformation
E TRICARE Pharmacy Benefits
1 Military Treatment Facility Pharmacy Clinics fillprescriptionsfreeofcharge2 Pharmacy network Providers (civiliandrugstores)fillprescriptionsfreeorforaminimal
charge3 The TRICARE Pharmacy Home Delivery is your least expensive option when not
using the military pharmacy You can have your prescriptions sent to any address inthe US and US territories including temporary and APOFPO addresses With homedeliveryyoucangetuptoa90-daysupplyformostmedicationsandrequestrefillsbymail phone or online For additional information call the TRICARE Mail Order Pharmacy at (866) 363-8667or the TRICARE Retail Pharmacy at (866) 363-8779 or visit the TRICARE Pharmacywebsite at httpswwwexpress-scriptscom
Make sure to report your address change to your regional contractor or TRICARE areaofficeSeepage21fortheregioninformation
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 23
F Army Fee Assistance (AFA) Program
Army IMCOM G9 has consolidated the Army Child Care Fee Assistance (AFA) Program under Child Care Aware (CCA) CCA is your point of contact for processing all AFA related matters For the most up to date information about the program please visit the AFA website httparmyfeeassistancenaccrraorg
An Army sponsorrsquos responsibilities as a participant in the AFA program remains the same and fee assistance will continue to be paid to your qualifying provider as long as you remain eligible
1 Army Fee Assistance Program overview
a The Army Fee Assistance Program will provide Army Families the opportunity to paychild care fees similar to the rates charged at the garrison for similar services
b Army CYS Services Programs are force enablers that impact Soldier readiness andretention
c Childcareisaworkforcebenefitthathelpsminimizetheconflictbetweenmissionrequirements and parental responsibilities
d Parents and providers must recertify annually by providing updated information to CCA asrequested
e Eligibility and program placement will be determined based on Army Child Youth ampSchool (CYS) Services guidance as per current year school fee policy
2 Who is eligible for Army Fee Assistance
a Families of active and Reserve component Soldiers (Guard and Reserve Soldiers must beactivated to be eligible)
b Department of the Army Civiliansc Survivors of fallen Soldiersd Wounded warriors assigned to a Warriors in Transition Unit or Battalion (WTUWTB) or
Special Operations Command (SOCOM)e Spouses must be working a minimum of 25 hours or be enrolled in school
3 How do I apply for Army Fee Assistance
The Family must complete and submit an application and supporting documents by fax email orUS mail to CCA Please visit httpwwwchildcareawareorg for the application packet and instructions
4 Parent responsibilities
a CompletetherecertificationprocessandformsrequiredtodeterminetheFamilyrsquoscontinued eligibility
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)24
b Continue to sign monthly attendance forms certifying your child care services have beenrendered in order for AFA payments to be issued on your behalf
c Meet program guidelines and use a qualifying child care providerd Pay the provider directly
bullAnymonthlycopaymentbullAnyadditionalchargesforservicestheFamiliesmayincurtoincludefieldtripsnon-essential supplies late fees etc
e Report child care changes to the provider and CCA immediatelyf Ensure that the provider and CCA have current family information at all timesg Make payment arrangements for child care needed for personal reasons that are not
authorized
5 Provider responsibilities
a Meet AFArsquos child care licensing and accreditation requirementsb Meet AFArsquos rules and requirements for the appropriate Fee Assistance programc Keep complete and accurate attendance records according to licensing and accreditation
regulations or contract requirements Keep your records for future reference as neededd Child care rates for an entire year for all groups served must be submitted to CCA in order
to be approvede Report any and all changes that affect their facilityrsquos eligibility to participate in AFA to
CCA immediatelyf Report any and all changes that affect the Army Familyrsquos enrollment in their program and
in AFA to CCA immediately
6 CCA responsibilities as the third party administrator
a Determine a Familyrsquos eligibility for child care subsidies based upon AFA guidanceb Authorize the amount of child care needed by eligible Families for approved child carec Pay providers for authorized and billed child care services provided to eligible Familiesd Inform Families and providers of AFA updates as applicable (eg Startend date payments
notificationsofexpireddocumentsetc)e Assess overpayments and underpaymentsf Answer questions related to eligibility authorizations and payments
7 All providers participating in Army Fee Assistance must
a Bestatelicensedcertifiedandinspectedannuallyb Voluntarilyagreetobecomelicensediftheyholdanexemptionfromlicensingcertification
in their statec Have and provide to CCA a current inspection report with no disqualifying incidentsd Comply with state regulated background check requirementse Be accredited by a nationally recognized accrediting body (with the exception of Operation
Military Child Care (OMCC) serving deployed wounded warriors and Gold StarFamilies)
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 25
Child Care Aware of America1515 n Courthouse Rd 11th FlArlington CA 22201Fax 703-341-4101Tel 1-800-424-2246
IMCOM G9Installation Management Command (IMCOM) G9Child Youth and School Services2455 Reynolds Road 2nd FlFort Sam Houston Texas 78234-1222
Army Families with concerns or complaints about any of the programs available throughChild Care Aware should call (877) 816-3877 9 am to 5 pm Eastern Time Monday-Friday
Army Families with concerns or complaints about any of the programs available through Child Care Aware should call (877) 816-3877 9 am to 5 pm Eastern time Monday-Friday
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 26
I Connect With Your Community
A Family Readiness Groups (FRGs)
USAREC FRG structure consists of a Company level Typically establishes the FRG to meet the needs of its local membersb Battalion level Advisory role to company level FRGs through direct contact and guidance
from the SFA and FRG senior advisor May establish an FRG for the battalion HQunit
c Brigade and Division level Advises and mentors battalion leadership on FRG structurereadiness issues and policy issues May establish an FRG for the brigade and division HQunits
USARECrsquos FRG falls under a unique structure because of our geographic dispersion and non-deployable status The overall structure of the FRG as designed by the Army remains the same however each company level FRG must adapt to their distinctive situation in order to adequately inform and support their members
We encourage membership in the FRG to remain connected to your Army family receive valuable information regarding programs to assist you while away from a military installation and to support your recruiters and their mission Many units have digital welcome packets with the FRG contact information that accompany the command teamrsquos welcome letter Feel free to contact your FRG representative prior to your move or the command during the in-processing phase for more information It will be our pleasure to assist you with any questions or concerns you may have
B Army Family Team Building (AFTB)
The AFTB program improves the overall readiness of the force by teaching and promoting personal and Family readiness through standardized progressive and sequential education to family members The program can also be used to meet the needs of the individual audience It is intended to enhance mdash not replace mdash existing programs for Family members such as Family Readiness Groups (FRGs)
AFTB Training
AFTB offers online training It is an easy way to learn about how to survive and thrive in todayrsquos Army lessons are available online in both English and Spanish AFTB lessons can be downloaded and reviewed at your convenience Go to wwwmyarmyonesourcecom and click the online training button to access AFTB levels I II and III
E- RECRUITING COMMAND
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)27
C The Army Volunteer Corps Program (AVC)
The AVC program has a mission to promote and strengthen volunteerism by uniting community volunteer efforts supporting professional management enhancing volunteer career mobility and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment Volunteerism stabilizes Army communities by contributing to community cohesion increasing self-reliance and enhancing the well-being of our Soldiers and their Families This program also provides awards and recognition to volunteers
USAREC volunteer opportunities (sample list is not all inclusive)radic FamilyReadinessGroup(FRG)leaderradic ArmyFamilyTeamBuilding(AFTB)instructorradic ArmyFamilyActionPlan(AFAP)delegateradic AssistwithFRGfundraisersradic Assistwithholidaystockingsforchildrenradic FRGnewslettereditor
radic AssistwithUnitOrganizationDayradic FRGsecretaryrecorderradic FRGfundraisingchairpersonradic FRGactivitiescoordinatorradic FRGkeycallerradic FRGhospitalitychairperson
1 VolunteerBenefits
Child care reimbursement networking resume building training valuable experiences making friendsandexploringnewinterestsarejustafewofthebenefitsforavolunteer
2 Volunteer Management Information System (VMIS)
VMISistheofficialArmyvolunteerhourstrackingsystemVMISmaybeaccessedthroughArmy OneSource Please see your SFA for information regarding registration in VMIS This will enable you to build a resume volunteer for positions and become eligible for volunteer recognition Visit wwwmyarmyonesourcecomFamilyProgramsandServicesVolunteeringVMISVMIShomeaspx
D Army Family Action Plan (AFAP)
AFAP provides active and Reserve component Soldiers Army Civilians Family members survivors and retirees a voice in shaping their standards of living by identifying issues and concerns for Army senior leadership resolution Since its inception in 1983 the AFAP remains the only such partnership between a branch of the United States military and its constituents
USAREC Soldiers Families and Civilians may submit AFAP issues any time AFAP issues canbesubmittedviatheArmyOneSource(AOS)AFAPlinkjustfindyourUSARECbrigadelisted on the AOS AFAP site to submit the issue directly to your brigade SFA You can also submit them directly via email to the battalion or brigade SFA Most battalions offer the opportunity to submit AFAP issues at their Annual Training Conference (ATC)
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 28
AFAP issues may be submitted to your SFA or FRG leader at any time of the year YOU DO NOT HAVE TO WAIT UNTIL THE ANNUAL AFAP TRAINING CONFERENCE
AFAP is the primary tool for communicating the important issues facing our USAREC Soldiers Army Civilians Families and retirees Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors quality of life needs and expectations of Army constituents leadership uses the information to effect changes that improvethestandardsoflivingandsupportprogramsThesechangesfosterasatisfiedinformedand resilient Army community USAREC has consistently had our submitted AFAP issues selectedtogobeforetheAFAPGeneralOfficerSteeringCommittee(GOSC)forimplementation consideration
1 AFAP Forums
AFAP forums may be held at the battalion level Active and Reserve Soldiers retirees surviving spouses DA Civilians and Families identify issues to be addressed in order to maintain a good standard of living Battalion commanders ensure the issues are addressed to work toward an appropriate resolution About 90 percent of AFAP issues are retained and worked at local levels andhaveresultedinsignificantcommunityimprovements
Some AFAP issues are applicable beyond the battalion level These are sent to brigade SFAs to work during the annual AFAP video teleconference and potentially are considered to be forwarded to Training and Doctrine Command (TRADOC) for consideration to be forwarded on to the Army staff and DOD agencies The GOSC reviews the progress of AFAP issues on asemi-annualbasisTheAFAPGOSCisthefinaldecidingauthorityonthestatusofallissuesdetermining if an issue is resolved unattainable or needs to remain active until the issuersquos stated objectives have been met
2 AFAP Participation
Although USAREC holds AFAP by video teleconference it still requires participation by all demographics just like a traditional garrison AFAP conference The AFAP program grew out of the voluntary efforts of Army spouses who met to identify and document the concerns of Soldiers and Family members looking for the best way to communicate these issues to the highest level of command they developed the AFAP forum
Integral to the AFAP is the involvement of volunteers at every level Whether working as a delegate facilitator recorder transcriber issue disposition person conference committee memberorwithpaidstaffintheofficevolunteersareessentialtotheheartandeffectivenessofAFAP
Please inform your battalion or brigade SFA if you would be willing to be an AFAP volunteer at your annual brigade AFAP VTC
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)29
Battalion SFA Phone Numbers
Albany mdash(518) 266-7456 Atlanta mdash (770) 850-8762 Baltimore mdash (301) 677-7060 Baton Rouge mdash(225) 767-3079 CentCal mdash (559) 492-5010 Chicago mdash (224)538-3513 Cleveland mdash (216) 802-1407 Columbia mdash (803) 751-0943 Columbus mdash (614) 405-8230 Dallas mdash (972) 714-0561 Denver mdash (303) 863-8362 Great Lakes mdash (517) 887-7460 Harrisburg mdash (717) 614-2203 Houston mdash (713) 588-4034 Indianapolis mdash (317) 549-1780 Jacksonville mdash (904) 309-6915 Kansas City mdash (816) 891-8744 Los Angeles mdash (818) 609-7468 Miami mdash (305) 404-8411 Mid-Atlantic mdash (732) 323-7441 Milwaukee mdash (414) 577-2527 Minneapolis mdash (612) 725-3120
Montgomery mdash (334)551-3211 nashville mdash (615) 872-7519new England mdash (207) 438-8514 new York City mdash (718) 630-4372 NorCal mdash (916) 853-1358 Oklahoma City mdash (405) 609-8789 Phoenix mdash (602) 254-0569 Portland mdash (503) 256-9060 Raleigh mdash (919) 600-5586 Richmond mdash (804) 774-2855 Salt lake City mdash (801) 974-9521 San Antonio mdash (210) 295-0641 Seattle mdash (206) 764-6743So Cal mdash (949) 367-1858 Syracuse mdash (315) 479-8345 Tampa mdash (813) 915-84171st MRBn mdash (301) 677-66952d MRBn mdash (256) 450-96703d MRBn mdash (502) 626-07875th MRBn mdash (210) 295-0813 6th MRBn mdash (702) 898-9842
The SFA coordinates the services normally provided by an installation Army Community Service (ACS) center The SFA handles the Exceptional Family Member Program (EFMP) Family Advocacy Program (FAP) Army EmergencyRelief(AER)financialmanagementArmy Family Action Plan (AFAP) employment program Army Family Team Building (AFTB) relocation issues TRICARE concerns and issues the Army Volunteer Program and disaster preparedness
To contact an SFA toll-free in the 1st 2nd 3rd 5th or 6th Brigades please call (800) 790-0963 and enter the prompt for your corresponding brigade and battalion MRB SFAs are not available through the 800-number Battalion numbers are listed below
II Military Support Services
A The Soldier and Family Assistance (SFA) Program Manager
(301) 677-2649
(210) 221-2956
2nd Bde
6th Bde
(256) 450-9532
(702) 639-2010
3rd Bde
MRB
(502) 626-1050
(502) 626-3236
Brigade SFA Phone Numbers
1st Bde
5th Bde
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 30
An EFMP systems navigator is able to help your Family with any EFMP needs to include the following
bull Locate and research providers in your area- providing you with contact info potential waitlists and current Tricare network participation
bull Advocate for your Familys needsbull Find information on schools in relation to EFM educational requirementsbull
Educate on resourcessupport groups in the areabullFind programs for financial assistance
bull Assist with ANY EFM need- collaborating with all components ofthe EFM Program
Brigades are assigned the following EFMP systems navigators to assist with any EFMP needs To receive services please contact your assigned EFMP systems navigator
bull 1st 2nd Brigades and MRB call (502) 626-1080bull 3rd 5th and 6th Brigades call (502) 626-2015
Soldiers or their spouses may subscribe to the quarterly USAREC EFMP newsletter through their systems navigatorClick image to the left for link to site with news letters and more information
C USAREC Military Family Life Consultants (MFLCs) and Personal Financial Counselors (PFCs)
B Exceptional Family Member Program (EFMP) Systems Navigation
Systems navigation is a community support component of the EFMP that connects Exceptional Family Members (EFM) with the systems of care they need both on and off an installation All Families have the privilege of using EFMP systems navigators for any EFM needs
Systems navigators work in conjunction with the battalion SFAs Systems navigators provide EFMP Soldiers with information on local state and federal resources services providers resources and programs that can offer assistance to their exceptional family members
PFCsarecertifiedasAccreditedFinancialCounselors(AFCs)orCertifiedFinancialPlanners(CFPs)andinsomecasesasbothThesecounselorscanprovideface-to-facefinancialcounselingtoservicemembersandFamiliesonawidevarietyoffinancialtopics
MFLCshaveearnedatleastamasterrsquosdegreeinamentalhealth-relatedfieldarelicensedbyastateorterritorytoprovideindependentpracticeintheirfieldandhavecompletedabackgroundinvestigation MFlCs provide non-medical short term situational problem-solving counseling support designed to help service members and their Families cope with normal reactions to the stressful adverse situations associated with the military lifestyle Long term counseling needs will be referred to a Military Medical Treatment Facility TRICARE or other providers of professional mental health care
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)31
MFlCs and PFCs team up to offer support for active duty national Guard and Reserve component Soldiers and their Families MFlC teams provide support to individuals couples Families and groups
There are two MFlC and PFC teams assigned to each brigade They travel throughout the brigadeconductingsitevisitsinthebattalionareasMFLCsofferconfidentialitywiththeexception of an obligation to report to the authorities any threats to do bodily harm PFCs offer confidentialityaswellunlesscommandreferred
Please consult your SFA for contact information (see page 38) For immediate after hours support contact Military OneSource at (800) 342-9647
D Unit Ministry Team (UMT)
The Unit Ministry Team is a great resource within USAREC The UMT consist of an Army chaplainandchaplainassistantwhoareresponsiblefortendingtothespiritualfitnesshealthand well-being of Soldiers Civilians and their Families The two work together to perform and provide religious support to ensure the constitutionrsquos free exercise of religion The chaplainrsquos responsibilities include performing religious rites conducting worship services and command ceremonies providing Strong Bonds events and religious education for military communities unittraining(suchassuicideprevention)privilegeandconfidentialcounselingserviceshospitalvisitations and bedside ministry and advising commanders on religious spiritual and moral matters that affect unit morale and command climate
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 32
E The Army Suicide Prevention Program (ASPP)
The Army Suicide Prevention Program provides resources for suicide awareness intervention skills prevention and follow-up in an effort to reduce the occurrence of suicidal behavior across the Army The ASPP develops initiatives to tailor and target policies programs and training in order to mitigate risk and behavior associated with suicide If you are concerned about someone and believe he or she is having suicidal thoughts and is showing signs of emotional distress and potential self-harm use the ACE card pictured below
For more information about the Armyrsquos program visit wwwpreventsuicidearmymil
F Command Psychologist
TheOfficeoftheCommandPsychologist(OCP)providescommandandbehavioralhealth(BH)consultation to promote a well-conditioned Soldier and Civilian force The OCP conducts BH screenings and evaluations participates in military medical administrative evaluations advises in crisis intervention and management and repatriation recommends appropriate clinical care and consults on the disposition assessment and selection of detailed recruiters
Each recruiting brigade is assigned a psychologist (called a Behavioral Health Consultant or BHC) who provides consultation to leaders at all levels (company battalion and brigade headquarters) about how to support recruiters and their Families
If you are depressed lonely and are having suicidal thoughts remember you are never alone national Suicide Prevention Hotline mdash (800) 273-TALK (8255)
Press 1 for Military Crisis Hotline text to 838255 or go to wwwsuicidepreventionlifelineorg
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)33
USAREC Command Psychologist Contact Numbers
Command Psychologist 502-626-0135Recruiting amp Retention School 502-624-24061st Bde 301-677-45582nd Bde 256-450-95423rd Bde 502-626-10395th Bde 210-221-05356th Bde 702-639-2013
BHCs have experience as direct clinical service providers in military treatment facilities prior to joining USAREC As command consultants however they cannot be direct care providers for individual recruiters and their Families If recruiters and their Families have questions about accessing care the BHCs can review records and treatment recommendations to direct them to appropriate clinical services In addition BHCs can offer educational group training in such areas as executive coaching for leadership performance enhancement tactical awareness of stressful situations in the workplace and after duty hours (ie for stress inoculation) individual mental toughness and emotional resilienceessentialcommunicationforreducingworkplaceconflictandpost-deploymentreintegration into USAREC and Family life SFAs are encouraged to contact the brigade BHC directly for individual recruiterFamily consultation and to request BHC group training through the unitrsquos training department
G Family Advocacy Program (FAP)The US Army Family Advocacy Program is dedicated to the prevention education prompt reporting investigation intervention and treatment of spousal and child abuse The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life This mission is accomplished through a variety of groups seminars workshops and counseling and intervention servicesFor assistance please contact your FAP coordinator at the appropriate number
USAREC Family Advocacy Program Coordinators
Headquarters USAREC (502) 626-0239
1st Bde 5th Bde (301) 677-2571 (210) 221-27672nd Bde 6th Bde (256) 450-9529 (702) 639-20113rd Bde MRB (502) 626-0752 (502) 626-1208
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 34
H Sexual Harassment Assault Response amp Prevention (SHARP)
The SHARP program reinforces the Armyrsquos commitment to eliminate incidents of sexual assault through a comprehensive policy that centers on awareness and prevention training and education victim advocacy response reporting and accountability Army policy promotes sensitivecareandconfidentialreportingforvictimsofsexualassaultandaccountabilityforthosewho commit these crimes
The SHARP Program
Promotes awareness of sexual assault within the recruiting community and coordinates professional intervention at all levels within military and civilian communities
Strives to ensure protection of the privacy of victims of sexual assault through restricted and unrestricted reporting options
Recognizes that incidents of sexual assault constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases
For more information about the Armyrsquos SHARP program visit wwwsexualassaultarmymil
The goal is to prevent sexual assault to encourage the reporting of all instances of sexual assault to protect victims of sexual assault and to treat victims of sexual assault appropriately Please contact your FAPSHARP coordinator at the numbers provided below for more information
Sexual Assault Response Coordinators (SARC) ensure the needs of sexual assault victims are metquicklyappropriatelyandconfidentiallyCallyourbrigadeSARCifyouareavictimofsexual assault or just want more information about sexual assault
Sexual Assault Response Coordinators
1st Bde (301) 677-45682nd Bde (256) 450-95493rd Bde (502) 626-23955th Bde (210) 221-21986th Bde (702) 639-2023MRB (502) 626-0366HQ USAREC (888) 434-6209
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)35
I Army Substance Abuse Program (ASAP)
TheASAPmissionistostrengthenoverallfitnessandeffectivenessoftheArmyrsquosworkforcetopreserve manpower and enhance the combat readiness of Soldiers
USAREC implements this mission by randomly selecting its Soldiers for drug testing through urinalysiseachmonthBytheendofeachfiscalyeareachbattalionwilltesteveryassignedSoldier at least once In addition all Active Army Soldiers to include Active National Guard and USAR Soldiers will recieve a minimum of 4 hours of alcohol and other drug abuse awareness training per year When in an inactive status ARNG and USAR Soldiers wil recieve a minum of 2 hours of alcohol and other drug abuse awareness training per year
Voluntary (self) ID is the most desirable method of discovering alcohol or other drug abuse The individual whose performance social conduct interpersonal relations or health becomes impaired because of the abuse of alcohol of other drugs has the personal obligation to seek rehabilitation The Soldiers unit commander must become involved in the evaluation process Command policies will encourage Soldiers and civilian corps members to volunteer for assistance and will aboid actions that would discourage these individuals from seeking help Normally Soldiers with an alcohol or other drug problem should seek help from their unit commander however they may initially request help fromtheir installation ASAP a MTF a chaplain or any officer or NSO in their chair of command IF a Soldier initially seeks help from an activbity or indivdual other than his or her unit commander the indicidual contacted should immediately notify the Soldiers unit commander The Limited Use policy will apply when Soldiers seek help from any of the listed personnel or organituins See AR 600-85 10-12 for the Definition of Limited Use Policy
There is also a Battle Buddy Hotline USAREC Soldiers may call for guidance (800) 223-3735 Ext 0
Family members battling substance abuse may receive counseling and rehabilitation through the Employee Assistance Program (EAP) This is detailed in AR 600-85 6-3 Each Army installation hasanEAPrepresentativeassignedtotheASAPofficeEAPrepresentativesmayattheirdiscretion refer the member to a local civilian counseling and treatment facility TRICARE will pay part or all of the cost for care depending on the sponsorrsquos plan The EAP representative will explain this to the sponsor during the initial interview
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 36
1st Bde
5th Bde
(301) 677-2788
(210) 221-2929
2nd Bde
6th Bde
(256) 450-9520
(702) 639-2062
3rd Bde
MRB
(502) 626-0617
(502) 626-2412
Brigade Judge Advocate Contact Information
J The Brigade Judge Advocate (BJA)
ForlegalassistancecontacttheBrigadeJudgeAdvocateortheOfficeoftheStaffJudgeAdvocateofthenearestmilitaryinstallationTofindthenearestlegalassistanceofficeusetheUSArmedForces legal Assistance locator at httplegalassistancelawafmil The OSJA can provide free support and assistance in several areas to include trial defense administrative law personal property claims legal assistance tax preparation and immigration and naturalization issues legal assistance also provides assistance with child or spousal support powers of attorney leasesaffidavitslocaldeedsnamechangesconsumeraffairscivilsuitsdomesticrelationsandfamily law wills and estates local court procedures and claims services
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)37
K Emergency Assistance Contacts
1 Army Emergency Relief (AER) Program
AERistheArmyrsquosownfinancialassistanceorganizationandisdedicated to ldquoHelping the Army Take Care of Its Ownrdquo AER provides commanders a valuable asset in accomplishing their basic command responsibility for the morale and welfare of Soldiers AER funds are made available to commanders having AER sections to provide financialassistancetoSoldiersmdashactiveandretiredmdashandtheirdependents when there is a valid need
Contact AER at (703) 428-0000 or (866) 878-6378 for emergency assistance
Additional information about AER may be found at wwwaerhqorg
2 American Red Cross
USAREC formally joined hands with the Red Cross to provide the highest quality of service and care for Soldiers and family members The Red Cross assists Soldiers and Families with AER funds recovery fromdisastersnotificationofdeployedservicemembersandmanyotherservices
For more information visit wwwredcrossorg
L Tax Filing Services
1 Volunteer Income Tax Assistance (VITA) Program
Military-based VITA sites provide free tax advice tax preparation and assistance to military membersandtheirFamiliesAgentsaretrainedandequippedtoaddressmilitaryspecifictaxissues For more information visit wwwirsgov or call (800) 906-9887
2 Military OneSource Tax Filing Services
MilitaryOneSourceprovidesfreetaxfilingservicesforthetaxseasonaroundmid-JanuaryeachyearServiceswillincludefreeonlinetaxfilingservices(bothstateandfederal)andfreetelephonictaxconsultationsTogetaccesstothefreetaxfilingservicespleasereturntotheMilitary OneSource website annually around mid-January
YoumustenterthetaxfilingservicesviathelinkprovidedbyMilitaryOneSourcePleasedonotregisterpriortotheMilitaryOneSourcetaxseasondatebyaccessingataxfilingservicewebsitedirectly mdash doing so will result in a fee being charged for the use of the product
For more information visit wwwmilitaryonesourcemilpfmtax-planning-and-preparation Also refer to wwwirsgovIndividualsMilitary for tax information for military members
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 38
III Military Spouse Employment amp Education
A Employment
As a military spouse you are likely to move many times which means finding a job and building a career can be a challenge Fortunately several programs and organizations exist to help military spouses seek employment
1 Federal Government
a Special hiring authories for Military Spouses and Family Members
Military Spouse Appointing Authority (Executive Order 13473) allowsagencies to appoint a military spouse without competition Agencies can chooseto use this authority when filling competitive service positions on a temporary(not to exceed 1 year) term (more than 1 year but not more than 4 years) orpermanent basis The authority does not entitle spouses to an appointment overany other applicant
The Army offers numerous opportunities for challenging and rewarding civilian employment in virtually all career fields and in different parts of the world Whether you are a military spouse student a recent graduate a veteran or a current federal employee seeking information about opportunities with the Army please contact the nearest military installation Civilian Personnel Advisory Center (CPAC) or the Family Support Center for federal employment assistance Your battalion SFA may also be able to assist you in your employment search There are a few hiring authorities that are specific to military spouses
Military Spouse Appointing Authority (Executive Order 12721) enableseligible Family members to be appointed non-competitively to a career-conditional appointment in the civil service once they return to the United Statesfrom an overseas assignment Those individuals may be hire into any federaloccupation and at any grade level for which they are qualifiedMilitary Spouse Preference Program (Program S) The Military SpousePreference program (MSP) established under the Military Family Act of 1985offers employment placement preference in Department of Defense (DoD)civilian personnel positions to military spouses who meet certain criteria Theprogram applies to DoD vacancies only and there are variations and exceptionsthat allow local hiring authorities to tailor their policies to meet theirrequirements
b Website Resources
More information about these hiring authorities and other federal governmentemployment information can be found at
wwwusajobsgov
The federal governmentrsquos official one-stop source job announcements and employment information for most federal agencies across the nation including the Department of the Army
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)39
wwwopmgov
The OPM website contains forms publications and information on federal government personnel management
2 Career Resources
a DOD Spouse Education and Career Opportunities (SECO) ProgramTo address their unique combination of work-life interests and priorities DOD has established a comprehensive holistic spouse-centered program called SECO It is part of DODrsquos commitment to overall spouse health and well-being SECO recognizes that spouses make important decisions every day regarding home and work life When the time is right for more education training licensure employment and portable career advancement opportunities SECO is just a call or click away
Military OneSource provides the gateway to the SECO program and provides numerous resources related to the four pillars of service that help spouses move in and out of the workforce at various ages and stages of life Career Exploration Education Training and licensure Career Readiness and Career Connections
Visit the SECO section of Military OneSource at httpsmysecomilitaryonesourcemilPortalHomeAboutSecoorcallMilitaryOneSourcetospeaktoacerti iedSECOcareercounselorat(800) 342-9647
b Military Spouse Employment Partnership (MSEP)The Department of Defense (DOD) leveraged the successful partnerships created under the former Army Spouse Employment Partnership (ASEP) by expanding the program to navy Marine Corps and Air Force spouses The expanded program mdash the Military Spouse Employment Partnership mdash is part of DODrsquos broader SECO initiative and helps all military spouses gain the competitive edge needed for employment by providing corporate and federal partners ready-to- hire spouses
Visit httpsmsepjobsmilitaryonesourcemil
c The Military Spouse Career Advancement Account (MyCAA)
The Military Spouse Career Advancement Accounts Program a component of DODrsquos Spouse Education and Career Opportunities program is a career development and employment assistanceprogramMyCAAhelpsmilitaryspousespursuelicensescertificatescertificationsor associate degrees necessary for gainful employment in high demand high growth portable careerfieldsandoccupations
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 40
MyCAAprovidesamaximumeducationbenefitof$4000withanannualfiscalyearcapof$2000toassisteligiblemilitaryspouseswhoneedprofessionalcredentials to meet their portable career goals
learn more at httpsaiportalaccafmilmycaadefaultaspx or call (800) 342-9647 to speak with a MyCAA career and education consultant
B Education
1 Military Installation Education Centers
There are several education programs established by the Army to help Soldiers (and in some locations family members) start or continue their education The education center provides counseling and testing services the Army learning Center educational programs and scholarshiportuitionassistanceinformationThestaffwilladviseyouonfinishinghighschoolor earning an associate bachelorrsquos or masterrsquos degree from an accredited college or university Many offer courses on post online or locally
If you are not located near an installation your battalion education services specialist (ESS) can guide you to your servicing education center A list of installation education centers can also be found at wwwmilitaryfamilyorgget-infospouse-education
2 Military OneSource
Call (800) 342-9647 to request a comprehensive search and list of scholarship information for spouses Pursuing higher education is not only admirable and exciting it can also lead to rewardingopportunitiesAlthoughitmayprovetobedifficultformilitaryspouseswhorelocateregularly it is certainly not impossible Donrsquot feel overwhelmed or discouraged when thinking of furthering your education mdash in fact itrsquos easier than you think Visit the SECO program online at wwwmilitaryonesourcemilvoluntary-educationtofindvaluableresourcestargetedtohelpingyou achieve your goals
3 Post-911 GI Bill
The transferability option under the Post-911 GI Bill allows servicemembers to transfer unused benefitstotheirspousesAneligibleservicemembermaytransferuptothetotalmonthsofunusedPost-911GIBillbenefitsortheentire36monthsifthememberhasusednone(unlessDODDHSlimitsthenumberofmonthsanindividualmaytransfer)Oncethebenefittransferhasbeenapprovedthespousemaybeginusingthebenefitimmediatelyandcanusethebenefitforupto15yearsaftertheservicememberrsquoslastseparationfromactivedutyFormoreinformation visit wwwmilitarycomeducationgibill
4 March 2 Success
March 2 Success is an online test preparation course that provides help with taking standardized tests and improving math language arts and science skills The Army-sponsored curriculum is designed by Petersonrsquos and Educational Options It is available and free to anyone Visit wwwmarch2successcom
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 41
USAREC - Quick Reference Sheet
USAREC HQs Chaplain (270) 304-9153 1st Brigade (573) 590-1383
2nd Brigade (404) 931-42483rd Brigade (888) 390-57495th Brigade (888) 301-17616th Brigade (702) 875-6102
Medical Recruiting Brigade (270) 304-9153
USAREC ChaplainUnit
Ministry Team
Resources Telephone NumbersBattalion Soldier amp Family Assistance (SFA) Program Managers
1st 2nd 3rd 5th and 6th Brigade (800) 790-0963
for direct numbers on page 38
Family Advocacy Program Coordinators (FAPCs)
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
Military OneSource (wwwmilitaryonesourcemil) (800) 342-9647
Army Suicide Prevention Program
National Suicide Prevention lifeline (800) 273-TAlK (8255)
USAREC Soldier amp Family Assistance Branch wwwusarecarmymilhqHRDSFAindexshtml
Brigade SFAs
SHARP 1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
1st Brigade (301) 677-2571 2nd Brigade (256) 450-95293rd Brigade (502) 626-07525th Brigade (210) 221-27676th Brigade (702) 639-2011
Medical Recruiting Brigade (502) 626-1208
F- RESOURCES
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 42
note These websites are provided for informational purposes only Appearance in this guide does not indicate endorsement by USAREC or the Army
USARECUS Army Recruiting Command httpwwwusarecarmymil
US Army httpwwwarmymilHuman Resources Command httpwwwhrcarmymil
BENEFITS amp FINANCEMilitary Pay amp Entitlements httpwwwdfasmilmilitarymembershtmlMilitaryBenefits httpwwwmilitarycombenefitsMyPay httpmypaydfasmilThrift Savings Plan httpwwwtspgovSocialSecurityBenefitCalculators httpwwwsocialsecuritygovestimatorTSP Retirement Planner httpwwwtspgovplanningtoolsretirementplanninghowMuchToSaveshtmlBAH Calculator httpwwwdefensetraveldodmilsitebahCalccfm
EDUCATIONCollege Board httpwwwcollegeboardcomFederal Employee Education amp Assistance Fund Scholarships httpwwwfeeaorgscholarshipsUS Department of Education httpwwwedgovGI Bill Information httpwwwgibillvagovPrinceton Review httpwwwprincetonreviewcomFederal Student Aid httpstudentaidedgovMarch 2 Success httpwwwmarch2successcom
FAMILYArmy Family Team Building Courses Online httpswwwmyarmyonesourcecomTragedy Assistance Program httpwwwtapsorgThe Military Coalition httpwwwthemilitarycoalitionorg
Scholarships for Military Childrenhttpwwwmilitaryscholarorg
USAREC SFAB FacebookhttpwwwfacebookcomusarecsfabUSAREC SFAB WebsitehttpwwwusarecarmymilhqhrdsfaInteractive Customer Evaluationhttpicedisamil
GENERAL
American Red Cross httpwwwredcrossorgUSO httpwwwusoorgMilitary OneSourcehttpwwwmilitaryonesourcecomNational Resource DirectoryhttpwwwnrdgovArmy A-Zhttpwwwarmymilinfoa-z
Soldier and Family Assistance Videohttpwwwyoutubecom
Army Emergency Relief httpwwwaerhqorgFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgMilitary Money Magazine httpwwwinchargeorgmilitary-money
Free Tutoringhttpmilitarytutorcom
National Military Family Association httpwwwmilitaryfamilyorg
Defense Finance amp Accounting Services httpwwwdfasmilConsumer Sentinel - Military httpwwwftcgovsentinelmilitary
Helpful Internet Resources
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)43
EMPLOYEMENT
Military Spouse Preference Eligibility httpwuacpolarmymileuremploymentmspindexaspTry=YesEEOCrsquos Quick Start for Employees httpwwweeocgovFederal Employee Education and Assistance Fund (FEEA) httpwwwfeeaorgSocial Security Retirement Planner httpwwwssagovretire2Department of labor httpwwwdolgovvetsThrift Savings Plan httpwwwtspgovArmyBenefitsCenter httpswwwabcarmymilDCPDS Portal for MyBiz httpscompodcpdscpmsosdmilSECO httpsmysecomilitaryonesourcemil
HEALTH CAREMy TRICARE Claims Processing Service httpwwwmytricarecomTRICARE Dental httpwwwtricaremildentalTRICARE httpwwwtricaremil
ID CARDSDEERSRAPIDS Site locator httpswwwdmdcosdmilrsl
INSURANCEServicemembers Group life Insurance (SGlI) httpwwwbenefitsvagovinsurancesgliasplife Insurance needs Calculator httpwwwbenefitsvagovINSURANCEintroCalcasp
Military Family Association httpwwwnmfaorgMilitary Family Research Institute httpswwwmfripurdueedu
Military Child httpwwwmilitarychildorgMilitary Parenting httpwwwmilitaryparentingorg
Military Spouse Career Site (Department of labor) httpwwwcareeronestoporgmilitaryspouse
MSEP httpsmsepjobsmilitaryonesourcemilMilitary Spouse Career Advancement Accounts (MyCAA) httpmilitarybenefitsinfoDefense Civilian Personnel Advisory Service httpwwwcpmsosdmil
Armed Forces YMCA httpwwwasymcacom
TRICARE OnlinehttpswwwtricareonlinecomEFMPhttpefmpameddarmymilRelay Healthhttpwwwrelayhealthcom
DEERS- MilConnecthttpswwwdmdcosdmilmilconnect
EFMP httpwwwusarecarmymilhqhrdsfaefmpMilitary Family Learning Network httpmilitaryfamiliesextensionorgArmy Family and Morale Welfare amp Recreation httpwwwarmymwrcom
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 44
LEGISLATIVE AND GOVERNMENT AGENCIESFederal Emergency Management Agency (FEMA) httpwwwfemagovHousing amp Urban Development (HUD) httpportalhudgovhudportalHUDThe White House httpwwwwhitehousegovUS Senate httpwwwsenategovUS State Department httpwwwstategovUS Department of labor httpwwwdolgovTax Information httpwwwirsgovThe library of Congress httpwwwlocgovUS Federal Government Agencies DirectoryhttpwwwusagovAgenciesshtmlUS House of Representatives httpwwwhousegovUS Postal Service httpwwwuspscom
MILITARY ASSOCIATIONSAssociation of the United States Army (AUSA) httpwwwausaorgnational Guard Association of the United States (nGAUS) httpwwwngausorgNoncommissionedOfficersAssociation(NCOA)httpwwwncoausaorgReserveOfficersAssociation(ROA) httpwwwroaorg
MILITARY SHOPPINGDefense Commissary Agency (DECA) httpwwwcommissariescomnavy Exchange httpswwwmynavyexchangecomArmy amp Air Force Exchange Service (AAFES) httpwwwshopmyexchangecom
MILITARYDepartment of Defense (DOD) httpwwwdefensegovUS navy httpwwwnavymilUS Marine Corps httpwwwmarinesmilUS Air Force httpwwwafmilUS Coast Guard httpwwwuscgmilUS Army Reserve httpwwwusararmymilArmy national Guard wwwnationalguardmilAir national Guard httpwwwangafmilCoast Guard Reserve httpwwwuscgmilreservenavy Personnel Command httpswwwnavyreservenavymilPagesdefaultaspxAir Force Reserve httpwwwafrcafmilUS Marine Corps Forces Reserve httpswwwmarforresmarinesmilnational Guard Bureau httpwwwnationalguardmilnational Guard Family Program httpwwwjointservicesupportorgFPDefaultaspxEmployer Support of the Guard amp Reserve (ESGR) httpwwwesgrmilReserve Affairs httpradefensegov
Military Officers Association of America httpwwwmoaaorg
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)45
VETERANRETIREEArlington national Cemetery httpwwwarlingtoncemeterymilVeterans of Foreign Wars (VFW) httpwwwvfworgHomes for Our Troops wwwhfotusaorgMilitary Handbook httpwwwmilitaryhandbookscommilitaryhandbookshtmnational Cemetery Administration httpwwwcemvagovDepartment of Veterans Affairs httpwwwvagovDOl Veteransrsquo Employment and Training Service (VETS) httpwwwdolgovvetsAmerican legion httpwwwlegionorgVeterans Group life Insurance httpbenefitsvagovINSURANCEindexasp
VOLUNTEERCorporation for national and Community Service httpwwwnationalservicegovJoining Forces httpswwwwhitehousegovjoiningforces
VOTER INFORMATIONUS Election Assistance Commission httpwwweacgov
TRAVELArmy FMWR Travel Resources httpwwwarmymwrcomtravelnational Park Service httpnpsgovArmed Forces Vacation Club httpwwwafvclubcom
Military Youth on the Move httpappsmilitaryonesourcemilmyomPlan My Move httpplanmymovemilitaryonesourcemilHomesmil httpwwwhomesmil
RELOCATION
Automated Housing Referral NetworkhttpwwwahrncomMiltary By Ownerhttpwwwmilitarybywonercom
Disables American Veteranshttpwwwdavorg
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)46
Recruiting Chain of Command
Chain of Command
Center Leader The center leader is a senior nCO who directs leads and trains an Army recruiting center Heshe supervises nCOs and is responsible for their professional development morale health and welfare The recruiting center commander is responsible for all of the centerrsquos equipment and for the center accomplishing its assigned mission
Company Commander The company commander leads an Army recruiting company by supporting recruiting operations and reducing mission distractions Heshe makes and communicatesdecisionstopositivelyinfluenceandmotivatetheforceThecompanycommandermustestablishastrongworkingrelationshipwiththefirstsergeantandleveragehishertechnicalexpertise and practical recruiting experience The commander balances mission success with a positive command climate and a genuine care for Soldiers Civilians and their Family Members as evidenced by the implementation and growth of a Family Readiness Group Typically FRGs are established at the company level
Battalion Commander The battalion commander commands a recruiting battalion of recruiting companies and centers often dispersed across multiple states Heshe manages all functions of command and is responsible for the health and welfare of the unitrsquos Soldiers Families and Civilians These leaders care for the battalionrsquos Families by overseeing family readiness programs to sustain a high quality of life
Brigade Commander The brigade commander commands a recruiting brigade composed of a headquarters unit battalions companies and recruiting centers dispersed across multiple states Heshe is responsible for the training health welfare discipline morale safety and mission accomplishment of Soldiers Civilians and their Families Brigade commanders must accomplish the mission with honor and integrity while taking exceptional care of Soldiers Civilians and Families
USAREC Commanding General (CG) The CG commands the US Army Recruiting Command Heshe is responsible for training and sustaining more than 12000 Soldiers and Civilians to accomplish the commandrsquos recruiting mission in the United States its territories and OCOnUS The USAREC CG also works to assure the health welfare and safety of all Soldiers Civilians and Families of USAREC through effective quality of life programs
ThechainofcommandNCOsupportchannelshouldnormallybethefirststepwheneveryouneedhelp or information The leaders are genuinely concerned about your welfare and will do whatever is necessary to help you resolve a situation or obtain information
Chain of Commanda Center leaderb Company Commanderc Battalion Commanderd Brigade Commandere USAREC Commanding General
NCO Support Channela Center leaderb First Sergeantc Battalion Command Sergeant Majord Brigade Command Sergeant Majore USAREC Command Sergeant Major
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 47
NCO Support Channel
First Sergeant (1SG) The company 1SG leads trains and supervises an Army recruiting company and is responsible for the health safety morale and training of all nCOs in that company The 1SG sets and enforces high standards on conduct training professional development and operations Additionally heshe assists the commander in planning coordinating and supervising all activities that support the unitrsquos mission while simultaneously promoting community awareness and support for the Army and its mission
Battalion Command Sergeant Major (CSM) The battalion CSM serves as the senior enlisted adviser to the recruiting battalion commander and is responsible for the implementation of tactics techniques and procedures that focus on the shaping and sustainment of the recruiting force and mission The battalion CSM establishes the tone for the nCO Corps throughout the battalion and trains and mentors nCOs toward successful mission accomplishment Additionally the battalion CSM assists in the training of company commanders oversees all enlisted personnel actions ensures the battalion sponsorship program is viable and enforces Soldier and organizational standards
Brigade Command Sergeant Major The brigade CSM provides leadership training and guidance for the Soldiers Civilians and contractors assigned to the brigade The brigade CSM oversees the professional development management and welfare of all enlisted personnel and serves as the senior enlisted adviser to the brigade commander on all facets of recruiting operations and personnel issues
USAREC Command Sergeant Major The USAREC CSM is senior noncommissioned officerHesheservesastheseniorenlistedadvisertothecommandinggeneralonpolicymatterspertaining to USAREC Soldiers Families and Civilians The USAREC CSM also provides advice and oversight on individual Soldier skills and training
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Military OneSource is a Department of Defense funded program providing information referral nonmedical counseling website specialty consultations educational materials and many other services Military OneSource services are provided through the call center 800-342-9647 and website at wwwmilitaryonesourcemil to service members and the families of the active duty national Guard and reserve regardless of activation status Coast Guard and their families when activated for the navy and members of the Civilian Expeditionary
Workforce and their families Services and support are available worldwide 24 hours a day seven days a week
Military OneSource provides the following support to service members and their families
Confidential comprehensive information and assistance on every aspect of military life Informationincludesbutisnotlimitedtodeploymentreintegrationfinancialrelationshipissues grief spouse employment and education and parenting and life skills
Confidential and no cost non-medical counseling non-medical counselors are masterrsquos or PhD level licensed and credentialed clinical providers non-medical counseling is available for up to 12 sessions per person per issue and is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness non-medical counseling is available via face-to-face secure online chat or video and telephonic non-medical counseling modalities
Wounded ill and injured resources accessed through the call center are available 247365 to provide immediate assistance to service members or families with issues related to health care healthfacilitiesandbenefitsforthewounded
Special needs adult and elder care consultations provide assessment of the familyrsquos needs and provideinformationsuchasbutnotlimitedtoeducationfinancesandsupportgroups
NEW- Peer-to-Peer consultations from consultants who are either a veteran or current member of the national Guard or reserves or a military spouse who can relate to a service member through their shared experience Peer support consultants possess the experience knowledge training tools and resources to assist them with referrals tailored to their needs
Online and telephonic personalized health coaching to both service members and families
Education consultations provide information such as but not limited to college admissions processfinancialaidapplicationsandtutoring
Tax consultation and electronic filing is available for service members and their families
Adoption consultations document translation and simultaneous interpretation services are also available Educational materials are available in a variety of topics and formats
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Your EFMP Systems Navigator is able to assist your Family with the following
Locate providers
Find information on schools
Locate support in the area
Find programs for financial assistance
Advocate for the Family
Educate on resources
Assist in finding housing
Help with ANY Exceptional Family Member need
And more So put your Systems Navigator to work for you
USAREC EFMP Systems Navigation
1st BDE 2nd BDE amp MRB
Laura Voyles
502-626-1080 laurakvoylesctrmailmil
3rd BDE 5th BDE amp 6th BDE
Alex Billings502-626-2015 alexandrarbillingsctrmailmil
Contact your system navigator
bull EFMP is critical in geo-dispersed environment
bull Same services are available that are accessible thru ACS
community support that connects Families with the
systems of care they need
The most important thing to remember is
that support exists
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 50
AAAFES Army and Air Force Exchange ServiceAAR After Action ReviewAccession An individual who has enlisted and shipped to initial entry trainingAC Active Component a military organization which is on continuous active duty unlike
the Reserve component which is usually only on active duty during trainingACC Assistant Center CommanderACE Army Career Explorer part of the wwwgoarmycom websiteACL Assistant Center leaderACS Army Community ServiceAD Active DutyADOS-RC Active Duty for Operational Support - Reserve ComponentAER Army Emergency ReliefAFAP Army Family Action PlanAFQT ArmedForcesQualificationTestAFTB Army Family Team Building A program designed to enhance personal and Family
preparednessAGR Active Guard Reserve A Reserve component Soldier on active duty for a period of
three or more yearsAHRN Automated Housing Referral networkAIT Advanced Individual Training Training given to Soldiers usually immediately
followingBasicCombatTrainingthatteachesthemandqualifiestheminaparticularskill or occupational specialty
ALC Advanced leader Course (formerly known as BnCOC)Applicant A person who has begun processing for enlistmentAMEDD Army Medical DepartmentAO Area of OperationsAPA Advertising and Public AffairsAPF Appropriated FundsAR Army Reserve or Army RegulationARC Army Recruiter CourseARCA Army Recruiting Compensation AdvantageARNG Army national GuardASB Accessions Support BrigadeASPP Army Suicide Prevention ProgramASVAB Armed Services Vocational Aptitude BatteryATC Annual Training ConferenceATP Advanced Training Program Part of the Recruiter Development ProgramAVC Army Volunteer Corps ProgramAVCC Army Volunteer Corps Coordinator
G- GLOSSARY OF TERMS
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)51
BBAH BCAC
BAS BCT BDE BJA BN
Basic Allowance for Housing BeneficiaryCounselingandAssistanceCoordinatormdashInUSARECthispositionisfilledbytheBattalionSoldierandFamilyAssistance(SFA)ProgramManager Basic Allowance for SubsistenceBrigade Combat Team or Basic Combat TrainingBrigadeBrigade Judge AdvocateBattalionBlended Retirement System
CCareer Day A prescribed day in a high school college or vocational school to give students an
opportunity to discuss employment and educational opportunities with military and civilian businesses
CAST Computer Adaptive Screening TestCDR CommanderCenter Leader AnoncommissionedofficerwholeadsarecruitingcenterstationCG Commanding GeneralCIP Command Inspection ProgramCOA Course of ActionCOE US Army Corps of EngineersCOI CentersofInfluenceContact Personal or telephonic contact with an individual by the recruiter for the purposes of
establishing interest in an appointment to discuss Army opportunitiesCONUS Continental United StatesCOS Chief of StaffCSM Command Sergeant MajorCOLA Cost of living Allowance
DDA Department of the ArmyDACH Department of the Army ChaplainsDCAO DebtCollectionAssistanceOfficerDCG Deputy Commanding GeneralDCO DeputyCommandingOfficerDECA Defense Commissary AgencyDEERS Defense Enrollment Eligibility Reporting System the organization that registers
spouses and children certifying them for ID cards medical care and other military privileges
BRS
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 52
Deployment The relocation of forces and material to operational areas Deployment encompasses all activities from home station through destination including intercontinental inter-theater and intra-theater movement staging and holding areas
Detailed Recruiter A Soldier who has been selected for recruiting duty and will go back to hisher primary MOS at the end of the recruiting tour
DFAS Defense Finance and Accounting Service mdash the organization that pays Soldiers and civilian employees keeps track of allotments and leave time
DLA Dislocation AllowanceDoD Department of Defense
EEFMP Exceptional Family Member Program provides support and resources to Soldiersrsquo
Family members with disabilitiesENTNAC Entrance national Agency Check mdash A personal background check conducted by the
Defense Security ServiceERM Electronic Records ManagementESS Education Services SpecialistEST Enlistment Screening TestETS End Term of Service the date when a Soldierrsquos commitment to the Army ends unless
heshe reenlists
FFAP Family Advocacy ProgramFMWR FamilyandMoraleWelfareandRecreation-acollectionoffacilities(suchasfitness
centers and bowling alleys) and services (such as travel agencies and tours) available on post for Soldiers and their Families
FRG Family Readiness GroupFSTP Future Soldier Training ProgramFuture Soldier Someone who has enlisted but has not shipped for Basic Combat Training
GGA Grad Alpha - non prior service high school graduate who scores above 50 on the
ASVABGED General Educational Development test also called High School EquivalencyGeo Bachelor Married Soldier who does not have hisher Family at a duty stationGOV Government Owned Vehicle GOVCC Government Charge CardGSA General Services Administration
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)53
HHRAP Hometown Recruiter Assistance ProgramHQs Headquarters
IIG Inspector GeneralIM Information ManagementIMCOM Installation Management CommandIMT Initial Military TrainingITO Invitational Travel Order
JJAG Judge Advocate General - the Armyrsquos legal branch
LLEADS lead Evaluation and Distribution SystemLES leave and Earnings Statement - the Soldierrsquos pay stubLGH leased Government HousingLTO LeisureTravelOfficeLZ leader Zone or landing Zone
MMALT Monetary Allowance in lieu of TransportationMAP Mission Accomplishment PlanMEDDAC Medical Department ActivityMEPCOM Military Entrance Processing CommandMEPS Military Entrance Processing StationMET Mobile Examining TeamMFLC Military Family life ConsultantsMOS Military Occupational SpecialtyMRB Medical Recruiting BrigadeMSP Military Spouse PreferenceMT Master Trainer
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 54
NNAF non-Appropriated FundsNCO NoncommissionedOfficerNCOER NoncommissionedOfficerEvaluationReportNCOIC NoncommissionedOfficerinCharge
OOCONUS Outside the Continental United StatesOER OfficerEvaluationReportOIC OfficerinChargeOther Anyone other than a grad alpha or an senior alphaOSD OfficeoftheSecretaryofDefense
PP1 Telephone prospectingP2 Referral prospectingP3 Face to face prospectingPCM Primary Care ManagerPCS Permanent Change of Station (ie moving)PDQ PermanentlyDisqualifiedPFC Personal Finance CounselorsPOA Power Of AttorneyPOC Point Of ContactPOV Personally Owned VehiclePT Physical Training
QQuarters The place where Soldiers and Families live
RRA Regular Army - Active DutyRC Recruiting CenterRCI Residential Community InitiativeRctg Bde Recruiting BrigadeRctg Bn Recruiting BattalionRctg Co Recruiting CompanyRecruiter Zone Computer Program used for time management and processing
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
United States Army Recruiting Command (USAREC)55
Reintegration The process of transitioning Soldiers from deployment to their regular duties and home station life
REA Recruiter Expense AllowanceREQUEST Recruit Quota SystemRI Recruiting ImproprietyRinger An individual who attempts to test andor process under a false name to qualify
another individual for enlistmentRM Resource ManagementRMZ Report Management ZoneROP Recruiting Operation PlanRPI Recruiting Publicity ItemRRS Recruiting and Retention SchoolRST Recruiting Support Team
SSA Senior Alpha - a high school senior who scores above 50 on the ASVABSDAP Special Duty Assignment PaySFA Soldier and Family Assistance Program ManagerSFL-TAP Soldier for life Transition Assistance Program (formerly career ACAP)SGLI Servicemembers Group life InsuranceSLC Senior leader CourseSLO SchoolLiaisonOfficerSMT Senior Master TrainerSRP School Recruiting ProgramSZ School Zone
TTAIR Total Army Involvement in Recruiting TDP TRICARE Dental ProgramTDY Temporary Duty mdash the military equivalent to a business tripTLE Temporary lodging ExpenseTRADOC US Army Training and Doctrine CommandTRICARE The Department of Defense managed health care programTSP Thrift Savings Plan
UUMT Unit Ministry Team mdash the brigade chaplain and chaplain assistantUSACC United States Army Cadet CommandUSAR United States Army ReserveUSAREC United States Army Recruiting Command
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 56
VVHA Variable Housing Allowance - amount differs depending on locationVMIS Volunteer Management Information System
WWalk-In A potential enlistee who walks into a recruiting station without prior contact from a
recruiter
XXO ExecutiveOfficer
Other79R MOS for a career recruiter
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
Family Resource Guide 57
We want to recognize the USAREC Senior Spouses for all of their hard work and dedication toward creating this resource guide Their efforts
will provide the quality of life information needed to allow our Soldiers and their Families to make a smooth transition into USAREC This is also a valuable resource tool for all Soldiers
and Families assigned to USAREC
- A-USAREC Introduction
- B - History
- C - Preparation
- D - Relocation
- E - Recruiting Command
- F - Resources
- G - Glossary of Terms
-
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