user-centered design · 2016. 7. 21. · user-centered design workshop on user-centered design of...

User-CenteredDesign

WorkshoponUser-CenteredDesignofLanguageArchivesChris:naWasson

20-21February2016

ThismaterialisbaseduponworksupportedbytheNa:onalScienceFounda:onunderGrantsNo.BCS-1543763andBCS-1543828.

Whatisuser-centereddesign?

ThechiefdifferencefromotherproductdesignphilosophiesisthatUCDtriestoop:mizetheproductaroundhowuserscan,want,orneedtousetheproduct,ratherthanforcingtheuserstochangetheirbehaviortoaccommodatetheproduct.

--Wikipedia

2

Historyofcomputerusers

3

FromDOStographicaluserinterface(GUI)

4

ParadigmshiZtoUCD

5

Cogpsychandhumanfactors

6

1person+1machine

AnthropologySocialgroupsCulturalprac:cesandmeanings

7

4basiccomponentsofUCD

1.  Iden:fyusergroups2.  Workwithuserstoiden:fyneeds3.  Interdisciplinaryandcollabora:veprocess4.  Itera:ve

8

1.Iden:fyusergroups

•  Whatgroupsofpeoplearecurrentlyusingthetechnology?

•  Whatothergroupsmightbenefitfromusingit?

9

Ques:onsforlanguagearchives

•  Surprisinglyli_leholis:cconsidera:onofusergroups

•  Firstpassatusergroups– Linguists– Languagecommuni:es

10

Ques:onsforlanguagearchives

•  Secondpassatusergroups– Usersmaybelongtomorethanonegroup– Otherusergroupsanddivisionswithingroups– Usersyetunborn– Userswhoaren’tusers– Archivesareonlyuser-centeredforsomeusers

11

Accessibletoarchivistsandlinguists

12

Accessibletobroaderaudiences

13

2.Workwithusergroupstoiden:fyneeds

•  Map“userexperience”byconduc:ng“userresearch”

•  Createspaceforvoicesofusers

14

Typicalresearchques:ons

•  Whatarethemainwaysthatpeopleusethetechnology?

•  Whatwouldtheylikethetechnologytodothatitdoesn’tdo?

•  Whatproblemsdotheyencounter,andhowdotheyworkaroundthoseproblems?

•  Whatisthebroaderculturalcontextwithinwhichthetechnologycanhelppeopleachievetheirgoals?

15

Levelsofpar:cipa:on

16

Par:cipatoryresearch Tradi:onalethnographicresearch

Small,definedcommuni:es

Large,amorphouspopula:ons

3.Interdisciplinaryandcollabora:veprocess

17

4.Itera:ve

18

WhatmightitmeantobringUCDintofieldoflanguagearchives?

19