utilising a change management model to implement technologies

ImplementingTechnologiesat Schools

Tracey Benettolo

A Quick Story …

What is Change Management?

Gavin Wedell. What is Change Management?http://www.youtube.com/watch?v=__IlYNMdV9E

10 Reasons Why People Resist

http://blogs.hbr.org/kanter/2012/09/ten-reasons-people-resist-chang.html

Loss of Control

Excess uncertainty

Surprise Surprise!!!

Everything Seems Different

Loss of Face

Concerns aboutCompetence

More Work

Ripple Effects

Past Resentments

Sometimes the Threat is Real

How?

ROE

A U P

A U P

PEOPLE

CHANGEMETHODOLOGY

CHANGEVISION

PROJECTAPPROACH

METHODOLOGYChange Adoption Model

Background Reading

Lewin & Rosenberg1. Unfreeze - Awareness• Create a case for/ motivation to change:

– Articulate a compelling vision– Persuade yourself and others

• Benchmarking to high performance organisations

2. Changing/Transition - Understanding– Change begins to happen– Old ways are challenged

3. Freeze - Preference– Remove old methods and document the new– Embed new way– Align reward systems

Kotter1. Create a sense of urgency

2. Build a guiding coalition

3. Get the vision right

4. Communicate buy-in

5. Empower action

6. Create short-term wins

7. Don’t let up

8. Make it stick

Creating a climate for change

Engaging and enabling the whole institution

Implementing and sustaining change

Kotter/ Lewin /Rosenberg (3-stage change/ learner adoption methodology)

Unfreezing Changing/Transiton Freezing

Awareness Understanding Preference

Stage 1 Stage 2 Stage 3

Phase 1: Pre- Go live Phase 2: Go live Phase 3: Post-Go live

Communications and Change Adoption

Tracey Benettolo

SourcesGavin Wedell. What is Change Management?http://www.youtube.com/watch?v=__IlYNMdV9ERosabeth Moss Kanter. Ten Reasons People Resist Changehttp://blogs.hbr.org/kanter/2012/09/ten-reasons-people-resist-chang.htmlMarc J Rosenberg. Beyond E-Learning: Approaches and Technologies to Enhance Organizational Knowledge, Learning and Performancehttp://www.amazon.com/Beyond-E-Learning-Technologies-Organizational-Performance/dp/0787977578/ref=sr_1_1?ie=UTF8&qid=1351147546&sr=8-1&keywords=marc+rosenberg

John P. Kotter. Leading Changehttp://www.amazon.com/Leading-Change-New-Preface-Author/dp/1422186431/ref=sr_1_1?s=books&ie=UTF8&qid=1351147724&sr=1-1&keywords=kotter+leading+change#reader_1422186431

John P. Kotter. The Heart of Changehttp://www.amazon.com/Heart-Change-Real-Life-Stories-Organizations/dp/1578512549/ref=sr_1_4?s=books&ie=UTF8&qid=1351147873&sr=1-4&keywords=kotter+leading+the+heart+of+change#reader_1578512549Kurt Lewinhttp://en.wikipedia.org/wiki/Kurt_Lewin