veracity community engagement nwcua may 2014

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Amy Rosenberg, President of Veracity, presentation at 2014 Northwest Credit Union Association's Marketing Conference. Amy provides actionable examples of how credit unions can create community engagement plans that connect with consumers through public relations, social media and community outreach.

TRANSCRIPT

CREATE THE COMMUNITY ENGAGEMENT PLAN THAT CONNECTS

WITH CONSUMERS

NWCUA Marketers’ Conference

WALK THE TALK

@AmyRosenberg

Amy Rosenberg

President, Veracity amy@trueveracity.com http://www.linkedin.com/in/amyrosenberg

Recent Board Member, PRSA

@AmyRosenberg

Agenda

Intro Picking Your Campaign—3 Goals Types of Campaigns Content Calendars Digitizing Traditional Marketing Questions

@AmyRosenberg

Picking Your Cause

First Goal—Always Consider the Members

How does this help your members?

Picking Your Cause

Second Goal—Cohesive Synergy

Marketing departments need to collaborate.

@AmyRosenberg

Picking Your Cause

Third Goal—Get Out There

A picture paints a thousand words.

@AmyRosenberg

@AmyRosenberg

Types of Engagement—Events

Try and “Own” the Marketing Piece

Event marketing timelines.

@AmyRosenberg

Types of Engagement—Volunteering

Volunteer With And For Your Members

@AmyRosenberg

Types of Engagement—Donations

Beyond Writing The Check.

Donate something specific & “events.”

@AmyRosenberg

Going Viral

Put a Digital Spin on a Traditional Approach

Enhance what you are already doing.

@AmyRosenberg

Going Viral

Reach the Public and Influencers Directly

You don’t need to rely anyone

to get your message out there.

@AmyRosenberg

Content Calendars

Combining All Disciplines into Content Calendar

Tying into local events/topics for SEO.

February 2014

@AmyRosenberg

Content Calendar Topics

Community & Charity Events Awareness Days & Months NWCUA topics Industry News Local News

Community Events (not related to your campaign)

@AmyRosenberg

Content Idea Sources

Google Alerts http://www.google.com/alerts Social Media

LinkedIn Groups, Facebook, Twitter Newsletters (industry, competitors, news, etc.)

May want to create specific email to sign up with Industry & competitor blogs Tools

http://www.socialmediaexaminer.com/13-tools-to-simplify-your-social-media-marketing/

@AmyRosenberg

Going Viral

Getting in Reporters’ Blogs & Social Media Channels

@AmyRosenberg

Going Viral

Campaign Ideas

Windermere’s Charity Challenge

THANK YOU!@VeracityMKTG

TrueVeracity.com

http://www.slideshare.net/TrueVeracity

Amy Rosenberg | Veracity

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