virtual benefits/health fair - virtual conference platform€¦ · employees that telework or are...

Virtual Benefits/Health Fair

Partial Clients

OPEN ENROLLMENT CHALLENGES In addition to large multi-national companies, small and

mid-sized organizations are increasingly employing

employees that telework or are geographically dispersed

in remote office locations. This makes the annual open

enrollment process a much greater challenge.

In most organizations, it’s all too rare that employees get

opportunities to get access to information, ask questions

and engage with benefits representatives – often simply

due to lack of time and resources.

Time for a new approach? virtual benefits

fair not only gave employees greater

access to HR support via the educational

tools and access to documents provided

in the environment, it also help eliminate

some of the fixed costs associated with

enrollment, such as paper and postage

for enrollment kits.

#nogutsnoglory

Virtual Benefits Fair

SAME BENEFITS AS A PHYSICAL BENEFITS FAIR

Supplier Exhibitor

Booths

Benefits Supplier

Interaction

Networking

Presentations

Features

Welcome Center – Fully Customizable

Exhibit Hall – Fully Customizable

Booths – Fully Customizable

Include Any Type of Content

Documents, Video’s, Links to Web Pages

Booths – Chat

Private or Group Live Chat or Contact Form for Offline Questions

1:1 and Group Chat

Simple and intuitive chat allows for quick connection attendee-attendee and representative-attendee

1:1 Chat Small Group Chat Manage Multiple Chats

Theater

Live or On-Demand Presentations

Networking Lounge

Open or Moderated Group Chat

Resource Center

Central Repository for Virtual Fair Content & Resources

Call-to-Action

You choose the call-to-

action:

• Request a demo

• Join a mailing list

• Vote

• General follow-up

Designated team

member(s) receive an

immediate email with

attendee details.

Includes complete

reporting on all attendee

clicks.

Any sign or click state can act as a call-to-action, driving engagement

Survey / Feedback

Collect immediate

feedback:

• From any sign / click-

state*

• When attendees

leave a room

• When attendees

closes a webcast

All responses are

captured and detailed

reporting is provided.

*includes capture of first,

last and email

Solicit Feedback from Attendees

Gamification with Leaderboard

Program producers can:

• Assign point values for

specific actions, like visiting

booths or downloading

content.

• Offer rewards or prizes

based on points achieved

Attendees can:

• Measure where they rank

amongst all attendees

• View a list of points per

activity, so they know how to

gain more points

• See what rewards or prizes

are available

Use Gamification to drive actions & add an element of fun

Mobile Device Support

• Full interactivity

• Viewing live and on-demand

webcasts including video

• Interacting with other visitors in

the Networking Lounge

• Chatting with booth reps

• Participating in discussion

forums

• Accessing all on-demand

content

• Secure login

• Use scroll, pinch zoom and

other native device navigation

• Full access to Q&A sessions

API for Easy 3rd Party Software Integration

Open API to Integrate with 3rd Party Software

Entitlement

Deliver Custom Content to Different Groups of Employees

With permission-based access enabled, you’ll have the power to create entitlement groups who can access specific

content items, specific graphics and even entire rooms and spaces. You’ll even be able to send unique broadcast

messages to specific groups during a live event.

You can assign entitlements in multiple ways…

By email domain at the point of registration

By answer to multiple registration questions

By individual registrant

By .csv upload

Once assigned, you can grant access to…

Individual webinars or sessions

Specific content items, like videos and .pdfs

Entire rooms or spaces

Signage and graphics

Public chats

Detailed Analytics & Reporting

Attendee Reporting

• Who are they?

• Where did they come from?

• Where are they located?

• Did they attend after registering?

Activity Metrics

• How long did they stay?

• Which locations & booths did they visit? How long?

• What did they view?

• What did they take?

• Whom did they chat or talk to?

Interest Metrics

• What are they interested in?

• What questions did they ask?

• What information did they request?

• Did they view documents, videos or other content?

Fanatical Support

• Manages account and tracks

major project milestones

• Monitors account health

• Primary point of escalation

• Assists with contract questions

• Resolves billing questions

• Primary point of contact

throughout the Virtual Show

• Manages timeline, project plan

and all deliverables

• Manages all support tasks in

relation to the show

• Monitors live show

• Primary point of contact

throughout the Webcast

production

• Manages timeline, project plan

and all deliverables

• Manages all support tasks in

relation to the webcast

• Monitors live webcast

Account

Manager

Virtual

Manager

Webcast

Manager

Dedicated support before, during & after your virtual event

In-Room Support

A group chat or support

form can launch from any

sign or graphic.

Attendees can request help

and engage with support

staff without leaving the

Provide attendees one-click access to support

Awards

Best Virtual Conference Technology - 2016

Best Conferencing Service Provider - 2017

Best Virtual Learning Technology - 2013

Best Advances in Conference Technology - 2011

& 2012

3 Awards with Elearning! Magazine - 2013

Most Innovative Virtual Conference Technology -

Best Virtual Technology Provider - 2011

More awards than all other virtual conference platforms combined

Traditional benefits fairs are costly and only attracted about 11

percent of the ACS employee population in the past. Virtual

Benefits Fair costs less, provides a better vehicle for

employees to engage with the information, allows spouses

and family members to participate and ultimately leads to

more informed enrollment decisions.

During the first week of the four-week enrollment period, over

5,000 employees spent an average of 45 minutes in the

interactive, virtual benefits fair. Over 20,000 documents being

downloaded and the average visit lasting more than an hour.

Silvia Khan– HR Director

Affiliated Computer Services, Inc., a Xerox company

Contact Us

vshow@communiqueconferencing.com

• US: & Worldwide: 866-332-2255 or 1+202-266-0058

• Canada: 866-332-2255

• United Kingdom: 0808 238 0649

• Ireland: 1800932407

• Australia: +61 290380429

• Singapore: +65 68185569

virtual benefits/health fair - virtual conference platform€¦ · employees that telework or are...

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