virtual teams: concepts and competencies in e-learning course #: vc.050606 instructor: matt carbone...

Virtual Teams: Concepts and Competencies in e-Learning

Course #: VC.050606

Instructor: Matt Carbone

November 17th 2005

Virtual Course Simulation:Y75.1060 -Classroom Management and Expectation Setting in the Virtual Classroom @ NYU

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Welcome – Pre-Session Info

Please use the following to

communicate when using

Centra:

• Step out button – if you need

to leave the session

• Hand button – to raise your

hand to be called on to talk

• Check button – Agree and say

yes

• X button – disagree - say

“no”

• Laugh and clap as applicable

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Agenda – Virtual Teams

1. Basics About Virtual Teams

2. Group Breakout Activity

3. Personality types & Management Concepts

4. Review of Assignment 1

5. Overview of Assignment 2

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Basics About Virtual Teams:Purpose & Benefits - Examples

• Organization-wide projects

• Team members can be in different locations

or time zones

• Cost savings on travel

• A need to reduce time-to-market

(Modified: Source: David Gould, Ed.D. 2004)

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Basics About Virtual Teams:Types of Teams or Groups - Examples

Project or Task groups

• School/University or Business

Command groups

• Sales or SWAT Team

Friendship groups

• Online Chat

Interest groups

• Stocks, Music, TV, Movies, Sports

(Modified: Source: David Gould, Ed.D. 2004)

This course will focus on Project and Task based virtual teams

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Basics About Virtual Teams:Concepts and Competencies - Examples

Organization • Hold an initial F2F session with the team• Managing the size of the team and team member selection

Communicating• Hold periodic F2F meetings to maintain team cohesiveness

• Establish code of conduct and protocols ASAP

Collaborating• Use collaboration tools that allow for visualization - screen sharing

Group Dynamics• Building trust, integrity, commitments, roles and responsibility

• Individual differences and time zones

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Group Activity: Breakout

Groups* (Randomly selected for this activity):

Group A Group B Group C Group D

Williams Sumner Long Minneford

Mehta Greenberg Judge Metter

Rainford Ciano Flores-Overton Griffin

Boots-Ebenfeld

* Random groups will be assigned by the Centra system so you may not be in the group above.

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Group Activity:Instructions

Group Dynamics : With your assigned group (A, B, C or D) – Breakout.

Part A: Decide on a team or nickname for your group, for example, The Tuscan Beanies, The Blue Angels or keep your existing group name – let the group decide.

Part B: Briefly, describe why you selected the nickname. Did the group agree unanimously on the nickname or by majority? How did you choose the spokesperson or note taker for this activity?

5+ Minutes! – please elected a spokesperson within your group to announce the nickname for your group when we resume the class.

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Personality types and Management Concepts

Personality types:Carl Jung and Myers Briggs Type Indicator (MBTI)• Extroversion (E) versus Introversion (I)

• Sensing (S) versus iNtuition (N)

• Thinking (T) versus Feeling (F)

• Judging (J) versus Perceptive (P)

Information on each of the personality types:http://www.nwlink.com/~donclark/hrd/learning/styles.html

Virtual Group Management:Based on a specific project balancing a team member’s skills, knowledge and attitude helps to manage roles and responsibilities for the overall project.

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Virtual Teams: Questions

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Review of Assignment 1

Insights from Article 1: Collaborating in Cyberspace: The Dynamics of Virtual

Groups

• Ideal group size = 5 to 7 members

• Roles: leaders, participants

• Social Stages: Inception, Problem Solving, Conflict

resolution, and execution

• Frustration and Trust factors

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Review of Assignment 1

Insights from Article 2:Learning Technologists - Virtual Community Practitioners

• Group Identities: Trainers, Consultants, Support

Specialist, Project Managers

• Types of communities: Virtual Teams, Learning

communities or Community Practice

• The good, bad and the ugly – netiquette and setting the

tone

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Overview of Assignment 2

Got Milk? Got Personality?Learn about your personality type. We will be looking at the first dimension - Extroversion (E) & Introversion (I) in a future class to explore how types may assist in the balance and performance of group activities.

FREE: Personality type test:HUMANMETRICS Jung Typology Test – Click on the "Do it“ button and then the “Score it” button. http://www.humanmetrics.com/cgi-win/JTypes1.htm

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Assignment 2 – Instructions

Got Milk? Got Personality?

1. Take the test - Are you ? • Extroversion (E) versus Introversion (I)

• Sensing (S) versus iNtuition (N)

• Thinking (T) versus Feeling (F)

• Judging (J) versus Perceptive (P)

2. 2-3 sentences - about your type

3. 2-3 sentences - if you agree or disagree with the

findings

E-mail me the above: 1*, 2 & 3 by the due date

* You are only required to send me your first indicator - Extrovert (E) or an Introvert (I). As an option you can send me your full personality type indicator.

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Thank you!

Questions?

If you have any questions,

please send me an e-mail.

Reminder: Check the Virtual College for updates