vla bridge
Post on 31-Dec-2015
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Overview• Capable of serving large amounts of simultaneous
voice/fax channels in analog and digital environments.• Dynamic architecture allows for multiple features to be
supported on one server to meet the clients exact needs.• Compatible with almost all corporate phone systems /
PBX’s / call centers.• VLA Bridge is configured from the ground up to allow for
a cost effective solution.• VLA Bridge goes through rigorous testing before
delivery.• Customized graphic user interfaces can be added to the
solution to enhance control/monitoring of the VLA
Bridge.
VLA Bridge vs. new phone solutionVLA Bridge• No need to replace
current equipment.• No need for training.• Low installation costs.• Additional features can
be added at any time.• MDLsolutions partners
with vendors that keep current with bleeding edge telecommunications technology.
New phone solution• Costly replacement of all
phones and primary unit.• Training for all employees
on new phone system and features.
• Installation/configuration of all phones.
• Phone system can be become outdated, or not have desired feature/s available.
Some VLA Bridge features• Call control• Custom call routing• Conferencing• Call monitoring/recording• Voice recognition• Tone detection/custom• Text to speech• Database connectivity• Faxing (email/web)• Live speaker detection• VoIP (SIP) Gateway• Third party ASR/TTS integration• E1/T1 network interfaces• Network protocol interface
VLA Bridge Installation/Support• Installation and testing
completed in one day.• Unlimited support is provided
for the initial 60 days.• After the first 60 days, 20
additional hours of support is provided. Additional post support can be purchased.
• Support is provided in 3 tiers.• Telecommunications hardware
is warranteed for 3 years• Server hardware is warranteed
for 2 years
Install/Support
Same day installation
Initial 60 days of unlimited support
20 hours of continued support
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