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Wal-Mart Stores, Inc. (NYSE: WMT)
Jefferies 2014 Global Consumer Conference
June 19, 2014
Jeff Davis EVP & CFO
Walmart U.S.
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Forward-looking statement
Walmart includes the following cautionary statement so that any forward-looking statements made by, or on behalf
of, Walmart will enjoy the safe harbor protection of the PRIVATE SECURITIES LITIGATION REFORM ACT OF
1995, as amended. Such forward-looking statements, which will describe our objectives, plans, goals, targets or
expectations, can be identified by their use of words or phrases such as “anticipate,” “estimate,” “expect,”
“forecast,” “plan,” “projected,” “will be” or words or phrases of similar import. Statements of our expectations for
FY15, and any subsequent fiscal years are forward-looking. Walmart’s actual results might differ materially from
those expressed or implied in a forward-looking statement as a result of factors including, among others,
recessionary economic environment, cost of goods, competitive pressures, availability of credit, geopolitical
conditions and events, labor and healthcare costs, inflation, deflation, consumer spending patterns, debt levels and
credit access, currency exchange fluctuations, trade restrictions, tariff and freight rate changes, fluctuations in fuel,
other energy, transportation and utility costs, health care and other insurance costs, accident costs, interest rate
fluctuations, other capital market conditions, weather conditions, storm-related damage to facilities, customer traffic,
factors limiting our ability to construct, expand or relocate stores, regulatory matters and other risks set forth in our
SEC filings. Our most recent Annual Report on Form 10-K and our other filings with the SEC contain more
information concerning factors that, along with changes in facts, assumptions not being realized or other
circumstances, could cause actual results to differ materially from those expressed or implied in a forward-looking
statement. Walmart undertakes no obligation to update any forward-looking statement to reflect subsequent events.
Wal-Mart Stores, Inc. (NYSE: WMT)
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Selection
Expand access
• Tethering
• Drive-thru pilot
• NHMs
• Walmart Express
• Digital access
Driving sustainable sales growth & strong fundamentals
Wal-Mart Stores, Inc. (NYSE: WMT)
Sales
Drive sales
• Focus on OSA
• Fresh quality
• New services
• New products
• New brands
Service
Customer first
• Engaged talent
• Bottom 10% stores
• Store experience
Save
Productivity loop
• Savings Catcher
• COGS savings
• Price investment
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Focused on in-stock
Wal-Mart Stores, Inc. (NYSE: WMT)
Driving improved in-stock position
Company goal
When an item sells…
…it gets restocked!
A simple process … … creating efficiencies
Binning
Picks
Counting
Q1 FY14 Q1 FY15
OSA First
98%
90%
95%
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Improving quality and experience in fresh departments
Wal-Mart Stores, Inc. (NYSE: WMT)
Enhancing experience Strategic investments
Bakery French bread
We’ve driven sales and share gains across fresh departments
Meat Beef investment
Produce Increasing price gap
Deli Rotisserie chicken
Improved execution
Improved quality
Improved presentation
6
Launching services to drive traffic
Wal-Mart Stores, Inc. (NYSE: WMT)
Affordable healthcare pilot Saving money, on money
Customer savings
in first 1½ months
Associates Public
For Walmart health
plan members
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Building customer trust with Savings Catcher
Wal-Mart Stores, Inc. (NYSE: WMT)
Submit receipt Walmart compares Customer saves
1 2 3
Increased spending
More frequent
trips
Improved price
perception
Savings made easy
8
Best in class training via a centralized talent center
Wal-Mart Stores, Inc. (NYSE: WMT)
One talent center… …for ~160 locations
Real training in authentic setting
Consistent
quality
hiring
Best in
class
training
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Early tethering results are encouraging
Wal-Mart Stores, Inc. (NYSE: WMT)
Order from Walmart Express
(Oriental, NC)
Delivery from Supercenter
(New Bern or dot.com)
Customers have access to
millions of items with many
available for same day pickup
Oriental New Bern
… all from a 10k square foot box!
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Creating convenience with digital & physical integration
Wal-Mart Stores, Inc. (NYSE: WMT)
Build a basket and select
a pickup time
Drive to a pickup depot;
order delivered to car
• ~15,000 square foot depot
• ~10,000 SKUs
• Grocery & OTC
• EDLP pricing
Testing a drive-through grocery format to open later this year
Book Pickup Time Check Out
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Key takeaways
Wal-Mart Stores, Inc. (NYSE: WMT)
Sales:
We are focused on driving sustainable sales growth
Service:
We are dedicated to hiring & developing engaged associates
Selection:
We are innovating to expand access and convenience
Save:
We are committed to being the price leader
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Q&A
Wal-Mart Stores, Inc. (NYSE: WMT)
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