welcome to tc310 spring 2004 instructor: jennifer turns teaching assistants: raina richart aaron...
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Welcome to TC310Spring 2004
Instructor: Jennifer Turns
Teaching Assistants:Raina RichartAaron Stroud
Today’s Plan
1. Go over syllabus
2. Exercises to introduce class themes
3. Moving to assignment 1, Analysis
TC 310 - Syllabus
• Key Points– Learning objectives– Assignments and Grading– Class schedule and structure
• Read on your own– Required materials– Student responsibilities– Instructor responsibilities
Questions
1. What software tools are important for TC professionals?
2. What does it mean to know how to use software like a TC professional?
3. What strategies do you prefer to use when learning new software?
Identification of a Need
Problem Definition
Information Gathering
Generation of Ideas
Modeling
Feasibility of analysis
Evaluation
Decision
Communication
Implementation
Problem Scoping
Exploring Alternative Solutions
Project Realization
Design Process ActivitiesDerived from analysis of 7 engineering texts
Design Process Timelines
00:00:00:00 00:16:00:00 00:32:00:00 00:48:00:00 01:04:00:00 01:20:00:00 01:36:00:00 01:52:00:00 02:08:00:00 02:24:00:00
PDGATHGENMODFEASEVALDECCOMM
Successful Graduating Student (Quality Score = 0.63)
00:00:00:00 00:16:00:00 00:32:00:00 00:48:00:00 01:04:00:00 01:20:00:00 01:36:00:00 01:52:00:00
PDGATHGENMODFEASEVALDECCOMM
Canonical Entering Student (Quality Score = 0.37)
Atman, Cynthia J., Justin R. Chimka, Karen M. Bursic, and H. L. Nachtmann, “A Comparison of Freshman and Senior Engineering Design Processes,” Design Studies, vol. 20, no. 2, pp. 131-152, March 1999.
Design Process Timelines
Atman, Cynthia J., Justin R. Chimka, Karen M. Bursic, and H. L. Nachtmann, “A Comparison of Freshman and Senior Engineering Design Processes,” Design Studies, vol. 20, no. 2, pp. 131-152, March 1999.
Dimensions of Usability
• Definition: – “The extent to which a product ca be used by specified users to
achieve specified goals in a specified context of use with effectiveness, efficiency and satisfaction.” ISO-9241-11
• From Nielsen– Satisfaction, Learnability, Memorability, Errors, Efficiency
• Also– Understandability, Scannability, Readability
Homework (for Wednesday)
A continuation of these activities
• Two parts– Complete “getting to know you” survey
Available through the course website– Submit your first assignment in E-portfolio
A 300 word explanation of TC
• Due Wednesday at 8:00 am (so we can go over responses by class time).
Moving on to Assignment 1
• Read assignment 1
• “Analysis of the communication event”– What does this mean?– What did you learn in TC 231, TC333 and
other TC classes?
Analysis of the communication event
Some questions: • Product: What exactly are you being asked to design?• Users: Who are the users? What do we know (would
we like to know) about the users? • Tasks: What tasks will the users do with the product? • Context: What is the context in which these tasks will
be carried out? Under what circumstances?• Usability: What usability considerations are relevant
here?
Your task: Think – pair – share…
Product Statement – Useful synthesis
• Example– The product will be a responsive, understandable,
flexible Internet site that offers basic customer services, keeps customers well informed, and partners with the community to protect the environment. The web site will primarily support SPU residential service customers to manage their accounts, access service information, and access environmental information in a way that is easy, fast, efficient, and instills trust. In addition, the site will support tiered access for the following audiences: SPU commercial customers, engineers and contractors, community organizations, and the media.
Product Statement
• Example– The product will be a responsive, understandable,
flexible Internet site that offers basic customer services, keeps customers well informed, and partners with the community to protect the environment. The web site will primarily support SPU residential service customers to manage their accounts, access service information, and access environmental information in a way that is easy, fast, efficient, and instills trust. In addition, the site will support tiered access for the following audiences: SPU commercial customers, engineers and contractors, community organizations, and the media.
Product TypeProduct Characteristics
Tasks supported
BusinessGoals
Usability criteria
Users
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