workplace trends paradigm shifts

Rob Wright robwright@diversenotion.com

Nigel Oseland nigel@aleximarmot.com

Property Management

Work

in

and

Paradigm Shifts

so what is a paradigm shift?

A paradigm is a group’s understanding of reality based on the parameters in which they normally operate

A paradigm shift is when their understanding is completely changed due to radical new evidence or an interjecting external viewpoint

P.E.S.T.

SocialSocio-demographics

Longevity & retirement ageAttitude to work

Work-life balance

PoliticalSustainability & CSREuropean Legislation

Disability Discrimination ActSecurity & terrorism

Mixed use

EconomicMarket demand

Location/groupingOverseas outsourcingBusiness timescales

TechnologyFlat screen

Wireless & mobilityBroadband& home-working

Thin clientPDAs, Blackburry, Palm

Graphics tablet

focus on four

sociological - workforce

technological – computing

economical - procurementeconomical - procurement

political - environment

Manufacturing(secondary)

Service(tertiary)

Ideas(quaternary)

economic periods

1900 200050 60 70 80 9010 20 30 40 5010 20 30 40

evolution and transition

manufacturing

service

ideas

procurement

1900 200050 60 70 80 9010 20 30 40 5010 20 30 40

Manufacturing Service Idea’s

procurement

1900 200050 60 70 80 9010 20 30 40 5010 20 30 40

RapidEconomic

Growth

OilCrisis

Recessions

Manufacturing Service

OutsourcingOff shoring

Globalisation

G8 1997

EEC 1957

WorldTrade

Organisation1995

Privatisation

Idea’s

On-line bidding

privatisation

globalisation

off-shoring

chasing density

technology

1900 200050 60 70 80 9010 20 30 40 5010 20 30 40

Manufacturing Service Idea’s

technology

1900 200050 60 70 80 9010 20 30 40 5010 20 30 40

TelephoneInvented

1876

First Computer ENIACweighed 30 tons

1946

Magnetic TapeMemory

1955

First integratedcircuit and automatic

typewriter1958

First MobilePhone1971

Microsoft/Appleformed1975/76

IBM PC1981

First LaptopOsbourne

1981

First CommercialMobile Phone

1983

Windows1985

WWW1992

Second Life2003

Facebook2004MySpace

2003

Wireless1997

MobileBroadband

2002

Wikipedia2m entries

2007

Manufacturing Service

NANOTECHNOLOGY

You Tube

Idea’s

mobile technology

mobile technology

virtual worlds

social network

environment

1900 200050 60 70 80 9010 20 30 40 5010 20 30 40

Manufacturing Service Idea’s

environment

1900 200050 60 70 80 9010 20 30 40 5010 20 30 40

Clean Air Act1956

Friends of the Earth

1969

UN Conf on HumanEnvironment 1972

Green Peace1971

Helsinki Protocol1985

Carbon Trading2005

First Report onOzone issue

1982

Kyoto Protocol1997

Manufacturing Service Idea’s

global warming

carbon trading

workforce

1900 200050 60 70 80 9010 20 30 40 5010 20 30 40

Manufacturing Service Idea’s

workforce

1900 200050 60 70 80 9010 20 30 40 5010 20 30 40

TaylorScientific

Management

Baby Boomers

Generation X

Generation Y

Gaming Generation

First Robot inproduction line

1962

Manufacturing Service

Retirementage extended

2006

Idea’s

MayoHR School

Maslow/HerzbergMotivational Theory

Parents Right to Flexi Work 2003

DSE Regs1993

central records

technology focus in the 80’s

diverse age & ability

diverse workstyle

putting it all together

1900 200050 60 70 80 9010 20 30 40 5010 20 30 40

Manufacturing Service Idea’s

is an

ActivityWork

Placenot a

paradigm shift 1

theActivity

VariedTimeand

can be

paradigm shift 2

Office

Social

the

paradigm shift 3

is a

Experience

Property

Cost BurdenAssetis an

not a

paradigm shift 4

Design

HomogeneityDiversity

fornot

paradigm shift 5

Measure

CostValue

not

paradigm shift 6

Status equals

SpaceChoice and Trust

not

paradigm shift 7

Manage

InputOutput

not

paradigm shift 8

Property

SpacePeoplenot

paradigm shift 9

is

about

?

paradigm shift 10