workshop

Survival Guide: Superior Court Judges’ BenchbookWorkshop on Website Redesign

Stefanie Panke4/19/2013

School of Government

Introduction

Stefanie Panke

Instructional Analyst, School of Government (since 2012)

Director of E-Learning, Ulm University (2010-2011)

PhD in Applied Linguistics, University of Bielefeld (2009)

Knowledge Media Research Center (2003-2007)

Instructional Support Services

Course Support & Content services

Blogs

Webinars

E-learning Modules

Classroom Captures

Virtual Meetings

E-Books

Web Presence

Assessment

Current Version

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The Survival Guide: Superior Court Judges' BenchbookPageviews http://www.sog.unc.edu/node/1092

13,253 Pageviews in 2012

Judicial Administration and General Matters

node/2082 Contempt 271node/2762 Closing Proceedings 9node/2951 Gatekeeper Orders 4

node/2763 Access to Court Records 15

node/2084 Pro Hac Vice Admissions 75

node/2085Findings of Fact and Conclusions of Law 201

node/2086 Judicial Immunity 65node/2087 Recusal 83

node/2088One Trial Judge Overruling Another 96

node/2089Out-of-Term, Out-of-Session, Out-of-County 81

node/2090 Functus Officio 109

1009

Criminal (excerpt)

node/2091

Trying a Non-Capital Criminal Case--An Outline for the Trial Judge 473

node/2092 Sealing Warrants 138node/2481 Grand Jury: The Foreperson 115node/2094 Grand Jury Charge 84node/2095 Grand Jury Oaths 59node/2096 Investigative Grand Jury Charge 51node/2098 Indictments 210node/2099 Arraignment in Superior Court 124node/2100 Pretrial Release 140node/2101 Counsel Issues 538node/2102 Guilty Pleas 163node/2103 Motion to Suppress Procedure 275node/2627 Interrogations 128node/2104 Traffic Stops 238

Table of Contents: 13,253 Pageviews

Web Analytics: Chapter Views 2012

Authors’ Perspective

1. No book specific search2. Tedious navigation3. Too many clicks before you

get to the content

Goals for the new website

• Content: PDF and Word document (downloads), short online descriptions (abstracts)

• Immediate display of PDF content• Improved search and navigation features• New Look and Feel• Freely accessible

Today’s program

• Introduction & Welcome• Exercise 1: Personas & Scenarios• Exercise 2: Benchbook Table of Contents -

Cardsorting • Lunchbreak• Input: Navigation Options and Wireframes• Exercise 3: Navigation Preferences• Exercise 4: Finding Balance• Summary, Conclusion and Next Steps

Give feedback, the schedule is flexible!

Today’s program

• Introduction & Welcome• Exercise 1: Personas & Scenarios• Exercise 2: Benchbook Table of Contents -

Cardsorting • Lunchbreak• Input: Navigation Options and Wireframes• Exercise 3: Navigation Preferences• Exercise 4: Finding Balance• Summary, Conclusion and Next Steps

Exercise 1

• Review the Benchbook website (sog.unc.edu/node/1092)

• Think about the last time you used the site/ the next time you will use the site.

• Fill out the questionnaire.

Exercise 2: Cardsorting

• Review the Benchbook’s Table of Contents (sog.unc.edu/node/1092)

• Can you come up with a different structure?

• Red: First Level• Black: Second Level• Blue: Third Level• Green: Fourth Level

Today’s program

• Introduction & Welcome• Exercise 1: Personas & Scenarios• Exercise 2: Benchbook Table of Contents -

Cardsorting • Lunchbreak• Input: Navigation Options and Wireframes• Exercise 3: Navigation Preferences• Exercise 4: Finding Balance• Summary, Conclusion and Next Steps

Our Ideas…

Design closely modeled on NC Crimes

Our Ideas…

Upon selecting a chapter…

Our Ideas…

… The content opens directly (PDF preview)

PDF Download, Keywords andAbstractare displayed on the side

Our Ideas…

Not the right choice? Menu is always there

Or totally different…

A website? A PDF? An e-book?

6 Ways to organize information

• Spatial (Map, 3D)• Relevance / Popularity• Topical hierarchy / Categories• Problem based / Situational• Chronological• Alphabetical + 1:

Random+ 1: Random

UNC SOG General Navigation

Crinmi CivilCriminal EvidenceGeneral

Search

Recently Added: Functus Officio

This paper discusses the jurisdiction of a trial judge to hear matters in a case after notice of appeal has been given. 

see what is new…

Chronological

Superior Court Judges’ Benchbook

Recently Updated: Voire Dire

This section provides a sample voir dire on pretrial identification and in-court identification.

… see all recent updates

SearchChaptersNews & Updates

FAQIndex/Glossary

UNC SOG General Navigation

Crinmi CivilCriminal EvidenceGeneral

2012Added December 2012: Functus Officio

This paper discusses the jurisdiction of a trial judge to hear matters in a case after notice of appeal has been given. more…

Chronological

SearchChaptersNews & Updates

FAQIndex/Glossary

January

February

May

August

November

December

2011

UNC SOG General Navigation

Civil

Criminal

Evidence

General

Search

Alphabetical

Superior Court Judges’ BenchbookThe Survival Guide is an online benchbook for superior court judges. Some judges use the Survival Guide online. Others print the materials and keep them in a binder.The guide has four main sections: Judicial Administration, Criminal, Civil, and Evidence.

ChaptersNews & Updates

FAQIndex/Glossary

UNC SOG General Navigation

Search

Alphabetical

A – B – C – D – E – F – G – H – I – J – K – L – M – N – O – P – Q – R – S – T – U – V – W – X – Y – Z

Arraignment Arraingement lorem ipsum factum …… read more …Breach ….of Fiduciary Duty Claims lorem ipsum factum …… read more …Confrontation Clause lorem ipsum factum lorem ipsum factum …… read more …

FAQIndex/GlossaryChapters

UNC SOG General Navigation

SearchChaptersNews & Updates

FAQIndex/Glossary

UNC SOG General Navigation

Search

Problem-Based

How do I handle evidence of prior false accusation? lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum read more in chapter “Rule 403” …

What happens with refreshed recollection? lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem read more in chapter “Rule 612”

FAQIndex/GlossaryChapters

UNC SOG General Navigation

SearchChaptersNews & Updates

FAQIndex/Glossary

Relevance: Connect similar chapters

UNC SOG General Navigation

Crinmi CivilCriminal EvidenceGeneral

SearchSuperior Court Judges’ Benchbook

Criminal>>Jury Issues>>Instructions during the Trial>> Admonitions to Jurors at Recesses

Users who read this chapter also visited “Rule

403”, “Deposition Testimony”…

Popularity: Highlight frequently accessed content

UNC SOG General Navigation

Crinmi CivilCriminal EvidenceGeneral

Search

Most viewed: Functus Officio

This paper discusses the jurisdiction of a trial judge to hear matters in a case after notice of appeal has been given. 

read more…

Superior Court Judges’ Benchbook

Categories: Filter by KeywordUNC SOG General Navigation

Crinmi CivilCriminal EvidenceGeneral

SearchSuperior Court Judges’ Benchbook

Criminal>>Jury Issues>>Instructions during the Trial>> Admonitions to Jurors at Recesses

Keywords: “Rule 403”, “Deposition Testimony” Criminal 100.31, Pattern

Instruction, Jurors

Download PDF

Random: Highlight Articles on Homepage

UNC SOG General Navigation

Crinmi CivilCriminal EvidenceGeneral

Search

Article of the Month: Functus Officio

This paper discusses the jurisdiction of a trial judge to hear matters in a case after notice of appeal has been given. 

read more…

Superior Court Judges’ Benchbook

Search / Expert Search

UNC SOG General Navigation

Crinmi CivilCriminal EvidenceGeneral

SearchSuperior Court Judges’ Benchbook

Search Term Search title

Search abstract

Search keywords

Search full text

✔

✔

✔

✔

Today’s program

• Introduction & Welcome• Exercise 1: Personas & Scenarios• Exercise 2: Benchbook Table of Contents -

Cardsorting • Lunchbreak• Input: Navigation Options and Wireframes• Exercise 3: Navigation Preferences• Exercise 4: Finding Balance• Summary, Conclusion and Next Steps

Exercise 3: Choosing Options

• Think about the different options we discussed.

• Weigh what is important to you on your personal sheet.

• Then add to the group decision ball.

• If an option you favor is not represented, use the blank template.

Today’s program

• Introduction & Welcome• Exercise 1: Personas & Scenarios• Exercise 2: Benchbook Table of Contents -

Cardsorting • Lunchbreak• Input: Navigation Options and Wireframes• Exercise 3: Navigation Preferences• Exercise 4: Finding Balance• Summary, Conclusion and Next Steps

Finding Balance

Virtue is the mean between two extreme states (Aristotle's Nicomachean Ethics)

Balancing Options

Balancing Options

Balancing Options

Balancing Options

Exercise 4

• Think about the different options we discussed for the benchbook site.

• Do you see potential conflicts, need for balance?

• Come up with your own balance scale.

Today’s program

• Introduction & Welcome• Exercise 1: Personas & Scenarios• Exercise 2: Benchbook Table of Contents -

Cardsorting • Lunchbreak• Input: Navigation Options and Wireframes• Exercise 3: Navigation Preferences• Exercise 4: Finding Balance• Summary, Conclusion and Next Steps