writing persuasive messages

Post on 24-Jun-2015

218 Views

Category:

Business

1 Downloads

Preview:

Click to see full reader

DESCRIPTION

Writing Persuasive Messages

TRANSCRIPT

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 1

Chapter 10Chapter 10

Writing Persuasive Messages

Learning ObjectivesLearning Objectives

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 2

1. Apply the three-step writing process to persuasive messages

2. Describe an effective strategy for developing persuasive business messages, and identify the three most common categories of persuasive business messages

3. Describe an effective strategy for developing marketing and sales messages

Learning ObjectivesLearning Objectives

4. Explain how to modify your approach when writing promotional messages for social media

5. Identify steps you can take to avoid ethical lapses in marketing and sales messages

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 3

Using the Three-Step Writing Process for Persuasive

Messages

Using the Three-Step Writing Process for Persuasive

Messages

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 4

Planning a Persuasive Planning a Persuasive MessageMessage

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 5

Analyzing the SituationAnalyzing the Situation

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 6

Gathering InformationGathering Information

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 7

Selecting the Right MediumSelecting the Right Medium

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 8

Organizing Your Organizing Your InformationInformation

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 9

Writing a Persuasive Writing a Persuasive MessageMessage

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 10

Enhancing Your CredibilityEnhancing Your Credibility

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 11

Completing a Persuasive Completing a Persuasive MessageMessage

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 12

Summary of ObjectivesSummary of Objectives

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 13

Developing Persuasive Business Messages

Developing Persuasive Business Messages

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 14

Strategies for Persuasive Strategies for Persuasive Business MessagesBusiness Messages

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 15

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 16

Balancing Emotional and Balancing Emotional and Logical AppealsLogical Appeals

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 17

Avoiding Faulty LogicAvoiding Faulty Logic

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 18

Reinforcing Your PositionReinforcing Your Position

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 19

Anticipating ObjectionsAnticipating Objections

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 20

Test Your Test Your TheoriesTheoriesTest Your Test Your TheoriesTheories

Ask the Ask the AudienceAudienceAsk the Ask the

AudienceAudience

Present All Present All SidesSides

Present All Present All SidesSides

Common Examples of Common Examples of Persuasive Business Persuasive Business

MessagesMessages

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 21

Summary of ObjectivesSummary of Objectives

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 22

Developing Marketing and Sales Messages

Developing Marketing and Sales Messages

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 23

Marketing and SellingMarketing and Selling

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 24

Applying the StrategiesApplying the Strategies

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 25

Anticipating Purchase Anticipating Purchase ObjectionsObjections

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 26

Applying the AIDA ModelApplying the AIDA Model

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 27

Getting AttentionGetting Attention

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 28

Features/Benefits

Common Ground

Genuine News

Personal Appeals

Inside Information

Promised Savings

Product Samples

ProblemSolutions

Evocative Images

Building InterestBuilding Interest

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 29

Increasing DesireIncreasing Desire

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 30

Motivating ActionMotivating Action

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 31

Summary of ObjectivesSummary of Objectives

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 32

Writing Promotional Messages for Social Media

Writing Promotional Messages for Social Media

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 33

Using Social MediaUsing Social Media

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 34

Social Media GuidelinesSocial Media Guidelines

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 35

• Facilitate community building

• Listen as much as you talk

• Initiate and respond to conversations

• Provide information people want

• Identify and support champions

• Be authentic and transparent

Summary of ObjectivesSummary of Objectives

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 36

Maintaining High Standards of Ethics, Legal Compliance, and

Etiquette

Maintaining High Standards of Ethics, Legal Compliance, and

Etiquette

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 37

Persuasive Messages:Persuasive Messages:Ethical & Legal Ethical & Legal ConsiderationsConsiderations

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 38

• Be truthful and non-deceptive

• Back up claims with evidence

• Avoid “bait and switch” advertising

• Learn special rules for child advertising

• Determine state contract regulations

• Get permission for use of photos and names

Summary of ObjectivesSummary of Objectives

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 39

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 - 40

Chapter 10Chapter 10

Writing Persuasive Messages

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 10- 41

top related