customer service
Post on 11-Aug-2014
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DESCRIPTION
Customer Service Module
TRANSCRIPT
- Customer Service Seminar
Charrie Rose Dulay
Magic Appliance Center - House Rules
- Objectives
- To refresh participants with the basic understanding of the different sets of knowledge and skills about customer service.
- To provide participants with a foundation that will guide them in deciding what is good for their customers.
- To equip the participants with added knowledge which they can use in business outside of MAC when the opportunity presents itself.
- To learn from each other.
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