Amr Mohamed Mahmoud Abd El Samad Address: 151 Ebeid St., Rod El Farag, Shoubra. Telephone: (202) 24607901Mobile: (20) 177792222 (20) 1064066725 E-mail: .com" ammahmoud4@gmail.comObjectives Seeking a challenging job related to management filed at a reputable company where my background and my experience can be well utilized.Education2005-2009 Ain Shams University Cairo, EgyptFaculty of commerce, Accounting Dept.SkillsComputer Skills:Computing platform:Microsoft DOS, Windows 98, Windows ME, Windows XP (Professional), Windows 2003 Server and Windows Vista.Excellent Knowledge of Internet.Very good Knowledge of MS. Office. Language Skills:Native language Arabic.Good command of both written and spoken English.CoursesEnglish course at Berlitz.ICDL V4. (International Computer Driving License).ExperienceFrom 1 July 2010 to 1 Jan 2012 at Mobinil Shop Customer Care and Sales Dept. From June 2012 till December 2012 at TE-Data Sales Call Center.From December 2012 till November 2012 worked under Work Force Management unit as reporting team specialist and was responsible for all calculations related to TE-Data technical call center.From November 2012 till present worked as Work Force Management unit as scheduling team specialist which responsible for forecasting long & short period scheduling planning for sizing call center head count related to upcoming year.Personal SkillsAbility to work in a team.Ability to work under pressure.Ability to solve problems and making decisions.Interests Reading, Surfing internet.Personal Information Date of Birth: 12/23/1988Marital Status: SingleMilitary Status: Exempted