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WHAT DO YOU THINK?
Should Internet poker be recognized as a game of skill and regulated accordingly, exempt from laws restricting or outlawing traditional gambling games?
Yes. The skill factor makes poker unique among gambling games
No. Skill is a factor but doesn't outweigh luck to the degree that warrants treating poker differently
An Array of Advancements
By Jack Bulavsky
The Global Gaming Expo, Nov. 13-15 at the Las Vegas Convention Center, is the gaming industry’s largest show, featuring technology and services from hundreds of vendors large and small. While new slot titles, casino management systems and table game concepts get much of the buzz during the show, its often the peripheral technologies and software, unique innovations and creative services that are helping to grow gaming-resort establishments’ bottom lines across the board. Here’s a company-by-company look at some of the notable vendors whose products and services should not go unnoticed.
3M TOUCHSYSTEMS/IMMERSION CORP.
Stock symbol: NYSE: MMM
Web sites: www.3m.com, www.immersion.com
Phone: (888) 364-3577
Company description: 3M Touch Systems offers a comprehensive portfolio of touchscreen and touchscreen monitor products. As a premier solutions provider to the world’s best known device manufacturers and systems integrators, 3M products are supported by a world-class engineering organization and over 20 years of R&D and manufacturing expertise. Immersion, founded in 1993, is the market leader in haptics, the tech-nology that integrates programmable touch sensations into digital interfaces. This leadership is based on extensive intellectual property, including a strong patent portfolio. Immersion’s haptics technology lets users feel sensations that intuitively guide them through operation or provide a more realistic and immersive experience. Examples of these
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than other games.
SUBMIT
products include medical training simulators, PC and video console gaming systems, mobile phones, and automotive and industrial controls.
ACA DIGITAL CORPORATION
Privately held
Phone: 886-02-8228-1121
Contact: [email protected]
Company description: In November 2005, a core group of professionals with years of experience in the industry as well as embedded system tech-nology, design, and development formed the ACA Digital Corporation. The company provides a ruggedized system integration platform to connect data and people for better productivity, competitiveness and profitability with domain know-how applications. Equipped with more than eight years of compact x86 product design experience, over six years of embedded CE.NET design experience, over eight years of display product experience, and over six years of ruggedized mechanical design experience, ACA-Digital is a design powerhouse with the capacity to deliver.
ACCUBAR
Privately held
Web site: www.accubar.com
Phone: (800) 806-3922
Employees: 15-20
Contact: Dave Grimm: [email protected]
Key Executives:
—Roger Grimm, partner/CEO
—Dan Grimm, partner/president
—Dave Grimm, partner/sales
—Dean Grimm, partner/CTO
Company description: Is the growing focus on expanding bar operations causing management headaches?
AccuBar enables you to streamline management of liquor, wine, beer, food, etc., using a PDA-based barcode scanner that works with sophisticated database software. Instant Excel reports detail inventory, perpetual, variances, pouring cost, event consumption and sales, receiving, reordering, etc. AccuBar can interface with back office and POS systems, or it can perform a full range of inventory management functions for individual casinos or in enterprise settings. AccuBar is excellent for operations that want the industry’s best hand held-based barcode-scanning solution to modernize inventory management, and is especially useful for large wine cellars.
ACI—AUTOMATED CURRENCY INSTRUMENTS
Privately held
Web site: www.aci-inc.biz
Phone: (702) 525-5537 or (610) 594-9113
Employees: 30
Contact: [email protected]
Key Executives:
—Neal Jacobs, CEO
— Andrew Schwartz, vice president of engineering/founder
— Ron Hicks, Jr., vice president of sales and marketing
Company description: ACI manufactures, designs, services and engineers self service kiosks and software for processing and redeeming tickets issued by slot machines using "TITO" tech-nology, ATMs, Players Club and other casino marketing platforms. ACI is approved by GLI. ACI's proprietary software interfaces with IGT, Acres, Aristocrat, CDS, Konami, Bally, Casino Track, M3 and ACSC.
New products/services: GenII—ATR is the new Automated Ticket Redemption, Bill Breaker, ATM and Player Club Kiosk. It has the same footprint as the original ATR with many more options including Dual BVs with 4,000 note capacity, four-, five- or six-high bill dispenser, three-, four- or five-coin bins, as well as ATM in one functionality. The Player Club Enrollment Kiosk allows customers to swipe drivers’ license to enroll in casino players clubs without having to go to the player club desk. The company’s new Hand Held Floor Device, wi-fi’d to the ATR or Gen II kiosk, allows floor personnel to redeem tickets, do ATM and cash access functions, and enroll customers.
ADAPTIVE MICRO SYSTEMS
Privately held
Web site: www.adaptivemicrosystems.com
Phone: (414) 357-2020 or (800) 558-7022
Company description: Founded in 1978, Adaptive Micro Systems is the leading supplier of indoor and outdoor programmable LED electronic display systems. The ALPHA® brand is a leading industry standard for multiple indoor applications as diverse as state lotteries to manufacturing automation. Adaptive’s Eclipse™ brand is becoming the choice for any digital display need from commercial on- or off-premise advertising, to integrated transportation information systems. Adaptive leverages its United States, Malaysian and European manufacturing, sales and service capabilities to provide high-value solutions and world-class customer support.
AGILYSYS, INC.
Stock symbol: Nasdaq: AGYS
Web site: www.agilysys.com
Phone: (800) 448-6177
Contact: [email protected]
Key Executives:
—Art Rhein, chairman, president and CEO
—Bob Bailey, executive vice president
— Tina Stehle, senior vice president of hospitality solutions
Company description: Agilysys is a leading provider of innovative IT solutions to corporate and public-sector customers, with special expertise in select markets, including retail and hospitality. The company uses technology including hardware, software and services to help customers resolve complicated IT needs. The company possesses expertise in enterprise architecture and high availability, infrastructure optimization, storage and resource management, identity management and business continuity; and provides industry-specific software, services and expertise to the retail and hospitality markets. Headquartered in Boca Raton, Fla., Agilysys operates extensively throughout North America, with additional sales offices in the United Kingdom and China.
New products/services: Hospitality Analytics 2.0 addresses the growing requirement for hospitality and foodservice operators to leverage data as one of the most important business assets in driving a competitive advantage. In addition, the Analytics solution will now be available in a Software-As-A-Service (SaaS) model where customers pay for an ongoing subscription to the Analytics solution. With the SaaS model, Agilysys is able to make the Analytics solution available at a lower entry price than traditionally purchased software. The SaaS model will also enable Agilysys to provide the Analytics solution to customers in what is often a more reliable, robust and easier to support method than what many companies could achieve if they were to implement the Analytics solution
themselves.
AVERO, LLC
Privately held
Web site: www.averoinc.com
Phone: (212) 391-6210
Employees: 50
Contact: Latha Heyman: [email protected]
Key Executives:
—Damian Mogavero, CEO and founder
—Jonathan Morse, director of sales
—Lindsay Speranza, director of client operations
Company description: Avero delivers critical business intelligence to hospitality professionals that enable them to make profitable decisions. Avero Slingshot gives operators a simple, easy-to-use tool to keep business efficient and proactive, no matter how many locations.
New products/services: Avero's flagship solution, Avero Slingshot, consolidates raw data from existing POS systems into an easy-to-use business intelligence tool that allows operators to increase revenue through higher average check.
BERG COMPANY
Privately held
Web site: www.berg-controls.com
Phone: (608) 221-4281
Contact: [email protected].
Company description: Berg Company is a leader in liquor dispensers, beer equipment and beverage dispensing systems for the hospitality industry and has been for over 30 years by providing a wide variety of products to help
reduce pouring costs. Berg Company uses a trained dealer network for sales and service and over 80 dealers have been certified to sell, lease and service Berg products, both nationally and internationally. Berg Company is headquartered in Madison, Wis. and is a Wisconsin Limited Liability Company. In addition, three strategically located regional offices in North America and a European office support the worldwide dealer network.
BOSCH SECURITY SYSTEMS, INC.
Privately Held
Web site: www.boschsecurity.us
Phone: (800) 289-0096
Employees: 10,300 worldwide
Contact: [email protected]
Key Executives:
—Christopher Gerace, president, North America
— Jeremy Hockham, head of regional sales organization, Americas
— Robert Drob, vice president of sales, Eastern Region
— Eric Cechak, vice president of sales, Western Region
— Len Friedman, vice president of marketing, Americas
Company description: Bosch Security Systems, Inc. is a supplier of equipment for the global electronic protection and communications systems industries. The company designs, manufactures and markets equipment for security, video surveillance, life safety and communication, professional audio, and personnel and asset tracking applications. It continually updates its products and technologies, such as incorporating the latest in IP technology into its CCTV systems and integrating building security and management systems across a business. The company ensures that new product development addresses all the concerns in the world of security: reliability, ease of installation, aesthetics and cost. One of the fundamental building blocks for Bosch is quality. From the beginning, providing a quality product has been top priority, and the company continually invests in this objective. Bosch is also committed to upholding the highest standards for service before, during, and after the sale. Bosch products are backed by the company’s minimum three-year product warranty.
New products/services: The AutoDome Modular Camera System employs a platform of interchangeable components to allow users to cost-effectively migrate to advanced functionality without replacing the entire camera system. This design allows security personnel to easily adapt their systems to meet changing conditions and requirements. The four models range from a basic level fixed-position camera to an intelligent pan-tilt-zoom camera.
They can stream IP and analog video simultaneously and incorporate motion detection and the ability to automatically track objects in specified areas while ignoring background motion. A new AutoDome camera module offers an industry-leading 36x optical zoom. With an additional 12x of digital zoom, this new module extends its zoom range 432 times. Digital image stabilization for the AutoDome 500i Series eliminates camera shake—a critical technology when cameras are zoomed to a high value, as a quarter-inch movement of the camera mount can shift the field of view by 20 feet.
CASHCODE CO.
(A division of Crane Co.)
Stock symbol: NYSE: CR
Web site: www.cashcode.com
Phone: (905) 303-8874
Key Executives:
—Sim Bielak, vice president, sales and marketing
—Boris Gitlin, director, international gaming
— Roberto Flores, director, business development, Latin America
—Daniel Bogdanov, account manager
— Andrew Mokin, director, business development, CIS
Company description: CashCode, since its founding in 1991, has been dedicated to designing and marketing cutting-edge bill validators and currency management systems for the gaming, amusement, vending, and retail markets. Credited with numerous currency handling product patents and state-of-the-art innovations, CashCode keeps ahead of the industry by having a full one-third of its staff working in research and development. Such effort has resulted in the development of the first multi-width frontloading bill validators for the gaming industry. CashCode offers a wide selection of bill validators including many back-load and stack-less models. But it is the FrontLoad bill validator that was designed to meet the specific needs of casinos. Features include self-centering transport guides that direct bills into locking removable cassettes without jamming. Sensors in FrontLoad devices validate 98 percent of bills on the first try, validate bar-coded coupons, and thwart forms of trickery like stringing. An optional iButton system provides instant verification of every transaction made by the cassette including total intake, denomination breakdown, and any change in validation rate.
CASH SYSTEMS INC.
Stock symbol: Nasdaq: CKNN
Web site: www.cashsystemsinc.com
Phone: (702) 987-7169 or (877) 987-7169
Employees: 250
Contact: Sharon Jones: [email protected]
Key Executives:
—Michael D. Rumbolz, chairman/CEO
— Andrew Cashin, treasurer, executive vice president and CFO
—Katherine Bloomfield, CIO
— John F. Glaser, executive vice president of sales and marketing
— Charles Crawford, III, executive vice president of operations
Company description: Cash Systems Inc. provides technology-based solutions to the gaming industry for financial service products including: proprietary cash advance systems for credit and debit card cash advances; all-in-1 ATMS; check guarantee/cashing services; and transaction processing.
New products/services: powercash™ enables a player to fund their player club account from credit or debit cards and their personal checking account right at the gaming device. Players enroll their players club card through a onetime application form, decide what credit, debit or checking accounts they wish to attach to their players club account, decide limits (if any), sign the application, and enter a personal identification number of their choosing. Players can then sit in front of the gaming device, insert their player club card, touch the powercash™ symbol, put in their PIN, access their applicable credit, debit or checking account, request an amount, agree to the fee and upon authorization, the requested funds are transferred into the player club account. Once the funds are in the player club account, then with their PIN, the player can transfer a desired amount directly down to the credit meter. If the player desires to leave the machine and pull out his or her player club card, any funds remaining on the credit meter are automatically transferred back into the player club account.
CASINO DATA IMAGING
Privately Held
Web site: www.casinodataimaging.com
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Phone: (702) 496-4498 or (800) 945-0794
Employees: 20
Contact: George Levine: [email protected]
Key Executives:
— Michael Burke, director of business development
—George Levine, director of sales and marketing
—Rae Ann Gomez, regional sales manager
Company description: Founded in 2001, Casino Data Imaging has emerged as a leading provider of data visualization and report writing analysis tools to the gaming industry. With over 130 clients worldwide monitoring over 200,000 machines, CDI tools enhance legacy systems by saving hundreds of analysis man-hours while maximizing earnings, and by utilizing dynamic data visualization tools and “point and click” state-of-the-art reporting. The program, compatible to major slot systems, game servers and data warehouses, allows casino management to quickly generate, share, and professionally present graphical financial analysis, financial report analysis, floor profiles, and group/query analysis via snapshots, html export, print, plot and e-mail features. CDI’s constant focus on product development and support insures users receive the right tools and “know-how” to monitor and maximize game performance. CDI’s Enterprise Level solution brings multi-casino operations under one common graphic and written umbrella allowing the program to easily compare and contrast relative and absolute asset performance.
New products/services: The Analysis Suite includes table games and slot analysis components and is in addition to our current CasinoCAD© products. The Analysis Suite product rollout is planned for 2nd quarter 2008. Its features include: utilizes the WPF (Windows Presentation Foundation) to produce a stunning visual presentation; dynamic user interface; menu ribbon integration of all Visual Analysis Suite features into one easy to use format; powerful tools expand the analysis process with versatile import/export features (including Excel), and full featured graphing capabilities; NET development environment providing versatile CAD and customized report analysis, robust graphs and charts, intuitive report development environment, and new advanced query designer; new multi-document interface to view spreadsheets, reports, and CAD drawings simultaneously.
CASINO GAMING SOURCE
(A division of Data Financial Inc.)
Privately Held
Web site: www.casinogamingsource.com
Phone: (800) 814-1377
Employees: 50
Contact: Shelly Flaherty: [email protected]
Key Executives:
—James Holtz, president
— Ron Moskal, national sales manager for table games
— Steve Schroeder, national sales manager for gaming products
— Eric Back, manager of gaming software development
Company description: Founded in 1983, Data Financial provides products, systems solutions, and custom software to gaming, banking and commercial customers. Casino Gaming Source, a division of Data Financial, offers consultation, custom software and a wide selection of casino products to the gaming industry. From integrated systems for table games processing and complex solutions for coin and currency handling, to game tables and playing cards, Casino Gaming Source represents most major manufacturers and sells products throughout the United States.
New products/services: Casino Gaming Source has introduced the electronic WizPro, used for automated casino fill/credit processing. The WizPro is a major technology leap from the manual, labor-intensive fill/credit process that many casinos currently use. A touch-screen display is used to enter fills and credits. The user-friendly screen replaces custom-imprinted forms and hand-written data entry. Computer experience is not necessary to use the WizPro, so it can be easily and quickly integrated into the casino environment. The WizPro was designed and built to adhere to the strictest gaming security standards. Clear, locked cabinets safeguard fill and credit receipts, and casino staff members are required to log in to the system with a unique pin number. WizPro prints two, logo-imprinted copies of the fill/credit slip for processing. A third copy is printed and stored within the locked box. All data is stored on the WizPro’s internal hard drive, and can be exported to other applications and systems. Also new is TruBalance, used to electronically read, verify, and archive tickets, coupons and vouchers. Another new product is LabelPro, a hand-held barcode labeling system for tracking slot drops.
CASINO SOFTWARE SOLUTIONS
Privately Held
Web site: www.casinosoftwaresolutions.com
Phone: (303) 459-2887
Contact: [email protected]
Key Executives:
—Matt Montano, partner
—Tim Burgess, partner
Company description: Casino Software Solutions, in its fifth year of business, provides software products that help in all areas of the casino operations such as marketing, cage, pit, slots and now compliance. Headquartered in Denver, Colo., the company has a proven track record with software modules such as PromoTracker, PitTracker, CageTracker, and CheckTracker, and Title 31 Monitor™. Reaching over 34 casinos nationwide with services in software development, professional services, outsourced support services, and Web reporting, Casino Software Solutions has built a relationship with leaders in the casino industry and has embarked on strategic partnerships with premier slot system vendors in the world.
New products/services: Casino Software Solutions presents its latest generation of its popular PromoTracker promotional management suite, PromoTracker MultiSite. PromoTracker MultiSite leverages all the tools and power of PromoTracker, and introduces the ability to link together multiple properties running independent player tracking systems. The result allows a casino player to successfully utilize one card at multiple properties. PromoTracker MultiSite sits on top of each property’s existing player tracking systems and interacts with each one, allowing automated player enrollment via drivers’ license scanning, redemptions, promotional rewards, cash back, drawing tickets, comps and a host of other features. Designed utilizing 100 percent .NET technologies, PromoTracker MultiSite provides a full windows based environment for users to view player historical data across multiple properties and perform their daily work. A virtually intuitive interface dramatically increases speed and accuracy of promo booth transactions.
COMPUDIGM INTERNATIONAL
Privately Held
Web site: www.compudigm.com
Phone: (877) 846-3212
Company description: Compudigm, since its formation in 1997, has developed a reputation as a leader in business intelligence and data visualization solutions for gaming and other industries. The company maintains a team of experts from the computer science, software development, design, and business professional fields. They create products that collect and analyze thousands of points of data to tell businesses how they are doing financially, who their customers are and pinpoint where greater efficiencies and sales opportunities exist. In recent years, Compudigm has established a global presence with offices in the United States, England, Australia and New Zealand. The company’s gaming intelligence products are currently used in casinos worldwide. Compudigm’s seePOWER™ and GamingPOWER™ slot floor management applications enable casinos to not only determine how the entire floor is doing, but also connect customer data with individual slot machines that can be used to optimize slot product, pricing and placement decisions. The tool also can be used to determine how customers interact with specific games and betting preferences can be used to execute precisely targeted marketing campaigns, and provide real-time rewards based on individual customer’s level of play.
CORDECK
Privately held
Web site: www.cordeck.com
Phone: (877) 857-6400
Contact: [email protected]
Key Executives:
— Kathy Buyarski, electrified deck system sales manager
—Patrick Johnson, electrified deck system sales
Company description: Casinos have miles of wires and cables that need to be efficiently and securely distributed. It is important that the system utilized for sensitive wire and cable management is flexible and cost effective without loss of space. Cordeck’s electrified deck systems are concealed in concrete that provides security for wires and cables. UL® listed presets install with snap, lock-in-place features. From casino concept to installation, Cordeck stands ready to earn each client’s confidence and trust.
DEQ SYSTEMS CORP.
Stock Symbol: TSX-V: DEQ
Web site: www.deq.com
Phone: (418) 839-3012
Employees: 30
Contact: Marco Estrela: [email protected]
Key Executives:
—Earle G. Hall, president and CEO
—François Proulx, CFO
—David Jacques, CTO
Company description: DEQ Systems Corp. is a worldwide provider of gaming technology products including electronic side-betting systems for live casino table games. DEQ’s expertise lies in bonusing, loyalty and jackpot
systems technology. This technology reduces fraud, increases revenue and provides essential data for gaming tables. DEQ’s internationally patented technology enhances performance and the pleasure of existing casino table games. DEQ's products are present in more than 185 casinos located in more than 30 countries around the world. DEQ has developed and holds an extensive international patent portfolio that is the basis of the current product line.
New products/services: DEQ’s current product line can be seen at the Global Gaming Expo at Shuffle Master, Paltronics and TCS booths. However, G2E attendees will want to see the next stage in the evolution of the G3, the company’s technological platform upon which rests all its innovative products. One of these new products will be the EZTRAK™, an LCD-based baccarat tracking system.
EASYBAR BEVERAGE MANAGEMENT SYSTEMS
Privately held
Web site: www.easybar.com
Phone: (503) 624-6744
Contact: [email protected]
Key Executives:
—Gorham Nicol, president/CEO
Company description: Established in 1968, Easybar is a manufacturer and supplier of innovative beverage control equipment with company-run service departments in several states including California, Connecticut, Nevada, and Louisiana. Easybar can dispense up to 128 different products in a unified system. Any Easybar CLCS system can be expanded to increase number of brands, number of stations, or even by the addition of auxiliary dispensers at any time, i.e. adding a controlled spout system to a liquor gun system. Easybar CLCS includes programming and reporting software that can be run with a standard Windows-based computer, and its programming software allows for individual setting of buttons and stations. The reporting feature collects and organizes data into valuable reports which further assist in multiple areas of management including inventory and purchasing, staffing and scheduling, drink pricing and menu planning and pinpointing dishonesty or theft.
ELIXIR GAMING TECHNOLOGIES INC.
Stock symbol: AMEX: EGT
Web site: www.elixirgaming.com
Phone: (702) 733-7195
Employees: 196
Contact: Michelle Glenn: [email protected]
Key Executives:
—Gordon Yuen, chairman & CEO
—Joe Pisano, executive director
—David Reberger, chief financial officer
Company description: Elixir Gaming Technologies (EGT), formerly VendingData, delivers cutting-edge and market-competitive technology to the Pan-Asian gaming industry. The company is listed in the American Stock Exchange and is a member of Elixir Group Limited, an innovator of gaming technology solutions and itself, a wholly owned subsidiary of the Melco Group. EGT’s principal products include table devices, such as the automated card verification machine, computer-based card shuffling system, and high-frequency RFID-gaming chips and plaques. EGT’s products are distributed by Elixir Group in Asia and AESI/Suzo-Happ Group in the Americas and Europe. EGT expanded its business model by venturing into the highly-lucrative machine participation business and fortifying its strategic presence in Asia Pacific with participation contracts in Philippines, Cambodia, Laos, Myanmar and Vietnam markets. In addition, EGT boasts the capability of responding to the stringent and specific technical requirements of customers in collaboration with Elixir Group Limited’s ICT, manufacturing, research and development teams—services that optimize the security, productivity and profitability with the gaming establishments in the region.
ELO TOUCHSYSTEMS/TYCO ELECTRONICS
Stock symbol: NYSE: TEL
Web site: www.elotouch.com
Phone: (800) 557-1458 or (800) 356-8682
Employees: 430
Contact: [email protected]
Key Executives:
— Mark Mendenhall, vice president of Tyco Electronics and general manager of Elo TouchSystems
— Steven Abramovich, vice president of North America sales and marketing
— Geoffrey Brown, director of product management
— Greg Swistak, director of Custom Solutions Group
Company description: Elo TouchSystems is a Tyco Electronics business, with a broad portfolio of touchscreen technologies and products specifically designed for the demanding requirements of diverse applications such as casino gaming and amusement, retail and hospitality. The company invented the touchscreen over 35 years ago. Tyco Electronics Ltd. is a leading global provider of engineered electronic components, network solutions and wireless systems, with 2006 sales of US$12.8 billion to customers in more than 150 countries. It designs, manufactures and markets products for customers in industries from automotive, appliance, aerospace and defense to telecommunications, computers and consumer electronics.
New products/services: Elo TouchSystems is due to release a family of wide aspect ratio rear-mount LCD touchmonitors in sizes specifically geared to casino gaming: 20-inch, 22-inch, 26-inch, 32-inch. Elo is the world’s largest producer of touch-monitors. Starting with proven basic design from desktop monitors, the company engineer and build monitors specifically for the demanding requirements of the gaming and amusement industry. The new line of rear-mount touch-monitors is available with Elo’s global leading touch technologies: APR (Acoustic Pulse Recognition), IntelliTouch Surface Acoustic Wave, surface capacitive, and vandal resistant SecureTouch Surface Wave. The comprehensive range of features include both analog and digital interfaces, multi-lingual on-screen display (OSD), mounting VESA standard, plus four ‘L-brackets’ for mounting, and worldwide compliance.
EPICURE DIGITAL SYSTEMS
Privately held
Web site: www.epicuredigital.com
Phone: (310) 652-8246 or (877) 553-6314
Contact: Harvey Friedman: [email protected]
Key Executives:
—Harvey Friedman, president
Company description: Epicure Digital, founded by Harvey Friedman in 1992, is a software technology and creative services company offering a complete and customized digital signage solution for clients in foodservice and related industries. The company’s vision is to create a dynamic visual experience for a captive and receptive audience: customers at the point-of-sale. The Epicure Digital Menu System is the company’s key product and offers services to fully customize, install, manage and maintain the system for clients. Its creative services range from the design and production of menu boards and broadcast-quality point-of-sale to brand identity systems.
FUTURELOGIC INC.
Privately held
Web site: www.futurelogicinc.com
Phone: (818) 244-4700
Employees: 100
Contact: Nick Micalizzi: [email protected]
Key Executives:
—Eric Meyerhofer, CEO/CTO
— Mark Meyerhofer, founder and co-chief technology officer
—Jon Huntley, CFO
— Nick Micalizzi, vice president of sales and marketing
— John Hilbert, vice president of systems development and IP
Company description: FutureLogic, of Glendale, Calif. holds a leadership position in the TITO printer industry with almost one million units installed worldwide. Winners of nine industry awards in four years, FutureLogic’s GEN2™ printers have set the pace for innovation, reliability and functionality in the cashless gaming industry. With more installed TITO printers than all other manufacturers combined, FutureLogic printers currently print more than four billion tickets per year across the Americas, Europe, Africa, Asia and Australia. In addition to significant investments in developing new technologies and implementing emerging OEM design requirements, FutureLogic has established engineering and technical services and operations in key markets around the world. The company’s mission is to be the very best printer resource and that is supported by sales, service and distribution offices in Las Vegas, London, Macau, and in Sydney, Australia.
New products/services: One of the company’s most recent initiatives has been to develop the equipment needed for the next generation of downloadable games. As a platinum member of the Gaming Standards Association (GSA), FutureLogic participates in the development of USB communication standards and reference designs, sits on the board of directors, and chairs the GSA’s GDS (Gaming Device Standards) committee. The new GEN2 Universal™ printer is designed to communicate with the processing unit of an electronic gaming device and supports all current and emerging game types by incorporating three game ports, including RS232, NetPlex and USB 2.0.The printer anticipates new standards for downloadable games, and permits in-game firmware and promotional updates via the USB port. The GEN2 Universal™ connection architecture is available in both the standard GEN2™ printer and the GEN2 VST® vertical format printer, designed specifically for space saving slim-top machines and kiosk applications.
GAMING PARTNERS INTERNATIONAL
Stock symbol: Nasdaq: GPIC
Web site: www.gpigaming.com
Phone: (702) 384-2425
Contact: [email protected]
Key Executives:
—Gerard P. Charlier, president and CEO
— Laura C. McAllister Cox, chief legal and gaming compliance officer
—Tom McCullough, chief operating officer
—David Grimes, CFO
— Christophe Leparoux, international sales and marketing manager
Company description: Gaming Partners International Corporation (GPI), with its three subsidiaries, GPI USA in Las Vegas, GPI Mexicana in Mexico, and GPI SAS in France, is a world leader with proven expertise in creating, customizing and supplying gaming chips, jetons and plaques (with or without RFID) and other security and sensitive table gaming products such as dice, cards, wheels, RFID readers and layouts and gaming tables directly to licensed casinos around the world. GPI is the casinos’ partner and provides a wide range of value chips, jetons and plaques under its three major brands: Paulson® (clay chips), B&G (injection molded, laminated and sublimated chips), and Bud Jones® (injection-molded chips). B&G, now GPI SAS, began selling RFID chips more than 10 years ago. Over the years, more than 100 casinos worldwide have purchased RFID jetons, plaques and chips including new casinos such as Crown Macau and Planet Hollywood Las Vegas.
GE SECURITY
(A division of General Electric Co.)
Stock symbol: NYSE: GE
Web site: www.gesecurity.com
Phone: (888) 437-3287
Company description: GE Security is a wholly- owned subsidiary of the General Electric Company that is focused on communication and information technologies for security, safety and lifestyle enhancements. It has operations in more than 30 countries with core products and services that include controlled access for workplace safety and productivity, property protection, fire detection and life safety systems, video surveillance, intelligent sensing and recording, and explosives and narcotics detection technologies.
GLOBAL CASH ACCESS INC.
Stock symbol: NYSE: GCA
Web site: www.globalcashaccess.com
Phone: (702) 855-3000
Employees: 360
Contact: Todd Smith: [email protected]
Key Executives:
—Kirk Sanford, president, CEO and director
—Diran Kludjian, executive vice president of sales
— Katie Lever, executive vice president and general counsel
— Thomas Sears, executive vice president of card services and cashless gaming
— Kurt Sillivan, executive vice president of check services and central credit
Company description: Global Cash Access Inc. (GCA), a wholly owned subsidiary of Global Cash Access Holdings Inc., is a leading provider of cash access and related services to the gaming industry. Based in Las Vegas, GCA serves over 1,100 casinos and other clients in the United States, Canada, Europe, the Caribbean and Asia. With a singular focus on the worldwide casino industry, GCA provides proprietary technology that helps responsible patrons access cash via ATM, debit card, check cashing and credit card cash advance transactions for casino entertainment. GCA also provides services that enhance casino marketing initiatives and credit decision-making through its wholly owned subsidiary Central Credit LLC, a credit decision-making tool that uses proprietary credit bureau databases. GCA is recognized with numerous gaming industry awards for developing technologies and services that enhance casino profitability and customer loyalty.
New products/services: The Arriva Card is the first credit card designed specifically for use in casinos. Arriva is primarily used for cash advances in U.S. dollars and is accepted at the 800-plus casinos that are customers of GCA. Arriva Card holders enjoy benefits not available with other credit cards including a grace period on cash advances with no interest until 25 days after the next statement date; access to the entire Arriva credit line in cash; valuable rewards points redeemable for cash back, VIP services, merchandise, and hotel stays; and lower fees and interest on cash advances. EDITH (Electronic Debit Interactive Terminal Housing), developed in partnership with IGT, takes advantage of ticket-in/ticket-out technologies that have become increasingly popular on slot floors. EDITH is a compact kiosk designed to sit at the end of the slot machine aisle where it occupies less than one-square-foot of space and dispenses millions of dollars in ticket-in ticket-out vouchers. This cashless ticket dispenser allows patrons to purchase slot tickets with their ATM or debit card. Guests simply insert and remove their ATM or
debit card, enter their PIN, and request an amount. A bar-coded debit ticket is then dispensed from EDITH’s voucher printer and an optional receipt is provided. The voucher may then be inserted into a slot machine or redeemed for cash. EDITH is reliable, simple to use, more efficient, safer and more convenient for patrons who are becoming accustomed to using debit cards for their transactions. EDITH is also compatible with GCA’s self-exclusion program STeP, which allows patrons to set personal daily limits or restrict cash access completely, across all GCA properties worldwide.
GLOBAL PAYMENTS GAMING SERVICES
Stock symbol: NYSE: GPN
Web site: www.globalpay.com
Phone: (770) 829-8000 or (800) 560-2960
Employees: 3,900 worldwide
Contact: Phyllis McNeill: [email protected]
Key Executives:
—Paul R. Garcia, chairman, president and CEO
— Suellyn P. Tornay, executive vice president and general counsel
— Carl J. Williams, president of worldwide processing
Company description: Global Payments is a worldwide provider of innovative payment products and services that manage, support and speed the processing of funds for merchants, large corporations, financial institutions, independent sales organizations and government agencies. It is also one of the largest payment processing providers in the world delivering comprehensive, end-to-end processing and information management solutions. In addition, Global Payments provides financial institutions and ISOs with end-to-end payment and merchant support services for customers in the United States, Canada, Europe and Latin America.
New products/services: VIP LightSpeed is a PC-based software platform that provides a full suite of cash access services including traditional and electronic personal check cashing, payroll check cashing, fully electronic credit and debit card cash advances, complete turnkey ATM services, and a full spectrum of management reporting tools.
GLOBAL PAYMENT TECHNOLOGIES
Stock symbol: Nasdaq: GPTX
Web site: www.gptworld.com
Phone: (631) 563-2500
Contact: [email protected]
Company description: Global Payment Technologies (GPT) is a worldwide leader in the design and manufacture of currency handling equipment used extensively in payment systems, ticketing, gaming and vending machines. GPT hardware, software and service offerings are used to create solutions that allow companies to offer secure and reliable currency handling. All GPT banknote validators use sophisticated optical and electronic sensors to obtain a banknote's properties. The data from these sensors is analyzed to check a banknote’s legitimacy and denomination. Using powerful discrimination techniques, GPT’s Currency Validators can reject counterfeit banknotes while accepting over 98 percent of genuine banknotes. GPT supplies currency validators for over 50 currencies worldwide.
HH ROBERTSON FLOOR SYSTEMS
Privately held
Web site: www.hhrobertson.com
Phone: (412) 299-8070
Employees: 20
Contact: Richard Niceforo: [email protected]
Key Executives:
—Al Smith, general manager
—Richard Niceforo, national sales manager
— Gary Saymansky, estimating and detailing manager
— Johyn Michlovic, technical and marketing manager
—Dave Haney, customer service manager
Company description: HH Robertson invented cellular floor systems in 1931 and has an unbroken record of projects totaling over 1 billion square feet. Its systems are used on grade and on elevated steel and concrete frames to carry all power and data wires to slots and gaming tables. The steel cells serve as a composite slab form, then later, as an in-floor wire raceway. The system meets all fire and electrical codes including shear diaphragm requirements. Casino projects include The Borgata, Isle of Capri properties, MGM Mirage properties, the Mohegan Sun, the Hard Rock, Bally’s Park Place, Aladdin, and Harrah’s properties.
HONEYWELL VIDEO SYSTEMS
Stock symbol: NYSE: HON
Web site: www.honeywellvideo.com
Phone: (502) 297-5700 or (800) 796-2288
Company description: Honeywell Security delivers innovation, technologies and products with security and custom electronics, access systems, and video systems. It is an international supplier and distributor of electronic security systems and solutions products that monitor and protect homes, businesses and government facilities across the globe. Honeywell Access Systems provides access control products for a range of applications, while its video systems provides digital video and CCTV systems and components for specialized applications, financial and retail transaction verification systems, and networked systems containing thousands of entry points.
INNOCORE GAMING LTD.
(Formerly Densitron Gaming Ltd.)
Privately held
Web site: www.densitrongaming.com
Phone: (562) 941-5000 or +44 (0) 191 2808800
Contact: Craig Stapleton: [email protected]
Key Executives:
—Edward Price, managing director
—Koen Stomph, sales director
—Craig Stapleton, product director
Company description: Innocore Gaming is the new name for Densitron Gaming Ltd. The company is a leader in embedded computer products for the gaming industry. Innocore Gaming designs, manufactures and sells technologically-advanced PC products tailored to the specific needs of the gaming industry. An extensive set of software products, API and drivers are available to speed the customers’ development and are offered with an unusually long, five-year production lifespan. With a large installed base and regulatory approvals worldwide, the company’s products are proven in the harshest gaming environments.
New products/services: DPX Range Motherboards: DPX-117—The Intel Core™ Duo based, model DPX-117, is
the first industrial computer board to put today’s latest dual-core CPU technology into a board specifically designed for the gaming industry. Dual-core technology offers a host of performance and security advances for gaming developers. CPU performance is complemented by a range of PCI-Express graphics with the DPX-117. The DPX-112 is based on the highly successful Centrino™ chipset from Intel running the efficient Pentium® M and Celeron® M processors. The DPX-112 contains on one board, all the input/output and communications hardware needed for a typical video slot machine and the latest gaming approvals (such as GLI-11). The DPX-112 is a complete low cost all-in-one solution. All computer boards use chipsets featured on Intel’s embedded roadmap allowing for five years minimum lifecycle and enabling the gaming OEM to choose with confidence.
INTERMEC TECHNOLOGIES
Stock symbol: NYSE: IN
Web site: www.intermec.com
Phone: (425) 348-2678
Key Executives:
—Patrick J. Byrne, president and CEO
— Lanny H. Michael, senior vice president and CFO
— Janis L. Harwell, senior vice president, general counsel and corporate secretary
— Sue Y. Taylor, chief information officer and vice president of human resources
Company description: Intermec Inc. develops, manufactures and integrates sophisticated tools for the fully coordinated supply chain. The company’s core technologies include RFID (radio frequency identification), mobile computing and data collection systems, bar code printers and label media. Intermec products and services are used by the leading companies of diverse industries worldwide to improve productivity, quality and responsiveness of business operations. Headquartered in Everett, Wash., the company is perhaps best known as the inventor of the world's most widely used bar code symbology and for its 154-plus patents critical to the development and use of RFID technology. Intermec patents and innovations also include such familiar devices as the “smart battery” technology now common in portable electronics such as camcorders, laptops, and handheld computers; the first computerized cash register; some of the world’s most widely used bar code symbologies; the first pen-based handheld computer running Microsoft Windows 3.1; and even the sort of wireless Personal Area Network that Bluetooth is now based on. Recent Intermec developments include the first fuel-cell powered mobile computer and the first MEMS-based (micro-electromechanical systems) laser scanning system (see below for more). Fuel cells and MEMS are anticipated to be the future bases of battery and scanning technologies, respectively.
INTERNATIONAL GAME TECHNOLOGY
Stock symbol: NYSE: IGT
Web site: www.IGT.com
Phone: (702) 896-8500
Employees: 5,300
Contact: Rick Sorenson: [email protected]
Key Executives:
—TJ Matthews, chairman and CEO
—Steve Morro, chief operating officer
— Dave Johnson, executive vice president and general counsel
—Ron Rivera, senior vice president of sales
—Ed Rogich, vice president of marketing
Company description: IGT is a global company specializing in the design, development, manufacturing, distribution and sales of computerized gaming machines and systems products. IGT Network Systems provides a true open network developed to GSA open protocols for maximum interoperability, flexibility and unlimited potential. IGT Mariposa software delivers a modular customer relationship management suite designed to provide casinos with analytical, predictive and management tools to operate more effectively. IGT’s Table Solutions include M-P Series™ Electronic Table Games for community-play gaming including two player favorites, baccarat and roulette; the DigiDeal Digital Table System™ is more than an electronic table game experience; and Table iD™ technology combines table management software, RFID chip tracking, promotions and image-based card recognition, and player analysis, in one comprehensive solution.
New products/services: As the gaming industry evolves toward an “open” network based on GSA protocols, IGT promotes The Right Vision in systems and products. IGT’s M-P Series™ multi-player games feature “Roulette Revolution™,” “Golden Baccarat™” and “Triple Towers™” horse racing versions, and Digideal™ table technology has five game themes including “Digital 21,” “DragonBacc™” and Texas Hold ‘Em. IGT Network Systems features a host of products: the IGT Advantage® System Suite of Products, IGT Advantage Bonusing™, NexGen® and sb NexGen™ multimedia player tracking panels, IGT’s Bonus Delivery Games, the Visual Slot Performance and Mobile Data Access tools, EZ Pay® ticket-in, ticket-out with Guaranteed Play™ promotional ticket capability and Smart Card functionality; the Floor Management, Offer Delivery, Service Window and Player Contact components of IGT sb™ Products, and the IGT Mariposa Software Suite.
IVIEW SYSTEMS
Privately held
Web site: www.iviewsystems.com
Phone: (905) 829-2500
Contact: [email protected]
Company description: iView Systems is focused on the delivery of an integrated suite of security and surveillance software platforms including incident management, visitor badging, and dispatch. These solutions assist not only in increasing productivity, but also in reducing associated losses and managing risk by the rapid identification of individuals involved in loss, threat creation, and other specific activities. iView provides software, platforms and services to the global security marketplace including the gaming, corporate, banking, transit and other loss prevention environments.
New products/services: The iPass Visitor Management System provides an application to pre-register/register visitors, while delivering custom badging services and maintaining a real-time and historical list of current and pending authorized visitors throughout the enterprise. iPass delivers a complete standalone or integrated visitor management solution within the iTrak Incident Reporting Platform. The iTrak Incident Reporting Software & Risk Management System provides security and surveillance departments with a complete integrated incident reporting software tool. It replaces traditional inefficient and unreliable paper-based incident reporting systems, enabling more effective deployment of available resources.
JCM AMERICAN
Stock symbol: Tokyo and Osaka Exchanges, 1st section: 6418
Web site: jcm-american.com
Phone: (702) 651-0000
Employees: 110
Contact: [email protected]
Key Executives:
—Akioshi Isoi, president
— Tom Nieman, senior vice president of operations and marketing
—Mark Henderson, vice president of sales
—Robert Kowolik, vice president of engineering
—David Kubajak, director of customer service
Company description: JCM American and its parent company, Japan Cash Machine, have been changing the world of automatic currency transactions since 1955. Japan Cash Machine is based in Osaka, Japan, and serves the global market with its offices in Chicago, Denver, Dusseldorf, Hong Kong, Las Vegas, London, Macau, Reno and Sydney. JCM has been innovative in leading the gaming industry since first opening an American office in 1988 and introducing the bill validator to the slot machine, instantly increasing casino profits and transforming the business of gaming forever. JCM American serves customers in nearly every gaming jurisdiction around the world. Nine of the world’s newest casinos opened exclusively with JCM products on their casino floors.
New products/services: JCM is showcasing its Trident Table Safe System™ at G2E. Trident™, for the first time, gives baseline accuracy and real time control to the pit—something that until now only the slot floor has enjoyed. JCM will also be showing the Intelligent Cash Box® (ICB) which improves a casino’s overall accounting efficiencies by automating processes that eliminates human errors. ICB® provides a secure report of every transaction accepted, and accurately links those transactions to the machine the cash box was taken from. JCM’s Universal Bill Acceptor® (UBA) offers the most sophisticated security measures, incorporating overt and covert technologies in magnetic and optical sensing; infrared, red and green LEDs, phototransistors, UV, reflective, transparency and bar code sensors; self-centering mechanisms; and two-time automatic retry feature.
MEI
Privately held
Web site: www.meigroup.com
Phone: (800) 345-8215 or (610)430-2700
Employees: 400
Contact: Jean Marie Court: [email protected]
Key Executives:
—Tom Nugent, executive vice president of gaming
— Eric Fisher, vice president of gaming, the Americas
—Mark Greenawalt, director of European gaming
—Graeme Lewis, regional director, Asia Pacific
—Mark Staudt, Eastern Americas sales director
Company description: MEI is an expert in payment system solutions for gaming applications. MEI® products are renown for reliability, security and innovation and offer unrivalled acceptance, higher uptime and lower jam rates. MEI® CASHFLOW SC Series provides advanced acceptance and security, exceptional bill handling, lower cost of ownership and superior ease of use. The product’s design evolved during a four-year research and development process by MEI engineers. The CASHFLOW® Series 9500e coin acceptor has top-line security features to maximize unattended transactions and guard against fraud.
New products/services: Following the success of MEI's world renowned Cashflow SC® Series bill validators, MEI has released the latest RFID-enabled solution for back room accounting and slot floor management in gaming applications. MEI Easitrax SC® allows complete control to navigate the casino environment by providing a simple, easy-to-use set of tools to manage cash from games to back office cash room, while still benefiting from the advanced acceptance and unrivaled security of MEI Cashflow SC bill validators. MEI has been using RFID technology to transmit data in the multi-billion dollar vending industry since 1999. Easitrax saves time and reduces errors during cashbox collection, making the slot floor and backroom operations more efficient.
MICROS SYSTEMS INC.
Stock Symbol: Nasdaq: MCRS
Web site: www.micros.com
Phone: (866) 287-4637
Employees: 4,200-plus worldwide
Contact: Louise Casamento: [email protected]
Key Executives:
— Jenny Kurdle, executive vice president of the leisure and entertainment business unit
— Ed Chapel, vice president of the North American West region
— Ina Mohan, vice president of the casino hotel division
Company description: MICROS Systems Inc. is a leading provider of fully integrated enterprise-level information technology solutions for the casino and gaming industry worldwide. Over 350 casinos around the world use MICROS technology, including point-of-sale for food and beverage, retail operations, property management, central reservations and sales and catering for hotel operations. MICROS technology allows guests to feel an immediate connection to the property as important guest information is shared between all systems eliminating repetitive data entry among the various systems at the resort. Information such as guest names, special requests, value ratings, history, resort-wide reservations and even guest location and messaging is easily accessible through seamless integration among all MICROS and some non-MICROS systems. Sharing the information stored in other systems allows employees to easily complete tasks without requiring the guest to provide personal information more than
once, and allows critical service components of the guest profile to follow the guest throughout the property.
NANOPTIX INC.
Privately held
Web site: www.nanoptix.com
Phone: (506) 384-3388
Employees: 30
Contact: Amélie Bergeron: [email protected]
Key Executives:
—Daniel Vienneau, president
— Michel Vienneau, vice president of research and development
— Jean-Louis Drapeau, vice president of sales and marketing
— François Boudreau, vice president of manufacturing
—Paul Chiasson, director of customer relations
Company description: Nanoptix is a global thermal printer solutions provider for gaming (casinos), lottery, kiosk and point-of-sale (restaurants and bars) markets. The company provides solutions to the needs of customers by either adapting a printer to fit the customer’s needs or using strong engineering capacity to develop a custom printer for the customer’s specific requirements. With more than 50,000 printers installed worldwide, Nanoptix has earned a reputation for excellent value along with outstanding customer service and support. The most popular printer is the Paycheck 3 for slot machines. It prints up to 200 mm/second, has a print head life of 62 miles, two color printing capabilities, hot swappable, jam resistant bezel design, and 1 serial and 2 USB ports.
New products/services: The Paycheck High Speed Couponing Printer is specifically designed to print promotional tickets. It is ideal for casinos that have tour buses and need promotional tickets printed fast. The printer automatically cuts and stacks the tickets saving time and labor, printing a ticket in two seconds and in sequence on a rugged metal design.
NOUVEAUTES USA
Privately held
Web site: www.nouveautesusa.com
Phone: (973) 882-8850
Employees: 15
Contact: David Little: [email protected]
Key Executives:
—David Little, director of sales
—Steve Auzer, gaming sales manager
—Mirella Siegrist, operations director
Company description: Nouveautes delivers incentives and promotions for the $10 to $25 players based on the company’s gourmet brands and unique creations: Gevalia coffees, Ghirardelli chocolates, Jelly Belly, and Nouveautes custom works (i.e. chocolate slot machine).
New products/services: Multi-cultural promotions and incentives including Asian New Years, Native American and Latin gifts. Others are the chocolate roulette wheel, chocolate craps table, in-room upscale coffee and chocolate combinations (Gevalia and Ghiradelli), custom holiday chocolate greeting cards, player card gift boxes and custom 3-D casino promotional packages.
OLYMPIA DICE
Privately held
Web site: www.Olympiadice.com
Phone: (469) 831-9591
Contact: Clay Cacas: [email protected]
Key Executives:
—Clay Cacas, owner
Company description: Olympia Dice started in Terrell, Texas in 2005. The first product, Lonestar Craps, is a craps game that has a new wager (a high dice and/or low dice bet) replacing the outdated Big 6 and Big 8. The wager has a 5.5 percent casino edge and appeals to players of all skill levels. The standard game of craps is not affected and
dealers will require little training with the addition of this new wager.
New products/services: Olympia Dice has introduced “The Tracking Grid,” a sequential arrangement for tracking hop bets. It speeds up play by helping dealers quickly find the hop bet being called since hop bets are called out two ways: by both numbers of the dice (6-2 on the hop) or by the total of both dice (5’s hopping, a combinations of the fives). Standard hop bet arrangements are set up for only one of the two ways making it difficult for the dealer to find and place each bet. Whichever way the player calls out the bet, “The Grid” makes it easy for the dealer to find and place the bet.
PALTRONICS INC.
Privately held
Web site: www.paltronics.com
Phone: (847) 854-9300 or (877) GO-1-LINK
Employees: 90
Contact: Beverley Bird: [email protected]
Key Executives:
—Angelo Palmisano, president and CEO
—Terri Cooper, chief operating officer
— Sam Johnson, senior vice president of business development
—Beverley Bird, vice president of marketing
— Mike Margiotta, vice president of production and service
Company description: Founded in 1992, Paltronics’ revolutionary gaming technology creates efficiencies and drives excitement on the casino floor. First to market with premium-quality LED screens, bonusing technology, progressive and table systems, Paltronics has developed the only system that manages slots, tables and media in one complete solution. A well-established international company with offices and affiliates in Las Vegas, Chicago, Atlantic City, Johannesburg, Sydney and London, Paltronics has built an impressive blue chip customer base and a reputation for technical excellence and innovation.
New products/services: Random Rewards™ is the only bonusing rewards system on the market today. It gives the operator complete control to customize parameters and meet rigorous marketing goals. With Random Rewards™, the user can determine average value, frequency and type of random awards from fixed or progressive
prize pools; deliver property-wide, floor-wide, bank-level and machine-level prizes; fund the prize pool with coin-in and/or non-gaming revenues such as promotional funds; stimulate play in lower trafficked area; and randomly select and reward members based on individual member status level. Random Rewards™ works with Paltronics’ new AV Logica™ (AVL) in-machine display module. AVL is a simple and cost-efficient player tracking upgrade to legacy player tracking systems. It delivers bonusing and entertainment options to patrons at the slot machine to track wins and jackpots while they enjoy television programming or watch casino promotions.
PANASONIC SECURITY SYSTEMS
(A division of Panasonic Corporation of North America, the principal North American subsidiary of Matsushita Electric Industrial Co., Ltd. of Japan).
Stock symbol: NYSE: MC
Web site: www.panasonic.com/security
Phone: (866) 726-2288
Contact: [email protected]
Company description: Panasonic System Solutions Company is a unit of Panasonic Corporation of North America which is the principal North American subsidiary of Matsushita Electric Industrial Co. Ltd. of Japan. It is a world leader in analog and IP video surveillance solutions. Cutting-edge technology developments include Super Dynamic III with intelligent camera features, and expanding networking capabilities of the i-Pro Series of intelligent and professional IP products.
PROGRESSIVE GAMING INTERNATIONAL CORP.
Stock symbol: Nasdaq: PGIC
Web site: www.progressivegaming.net
Phone: (702) 896-3890
Contact: Bob Parente: [email protected]
Key Executives:
—Russ McMeekin, chief executive officer
— Heather A. Rollo, chief financial officer and treasurer
— Thomas Galanty, executive vice president of global operations and CIO
— Bob Parente, executive vice president of the Americas
— Neil Crossan, executive vice president, international
Company description: Progressive Gaming International Corporation is a leading global supplier of integrated casino and jackpot management solutions for the gaming industry. This technology is widely used to enhance casino operations and drive greater revenues. Progressive Gaming is unique in the industry for offering casino management and progressive systems in modular yet integrates solutions. Products include multiple forms of regulated wagering solutions in wired, wireless and mobile formats. Progressive Gaming products can be found in over 1,000 casinos throughout the world.
New products/services: Progressive Gaming is unveiling its new enhanced Mystery Jackpot system being developed in conjunction with Acres/Fiore. Referred to as the “Win Proximity Meter,” this jackpot product takes player entertainment to a new level. The new feature within the CasinoLink© Jackpot product group allows for multiple jackpots to be won at random on any game play and will include a "Win Proximity" meter that indicates to players when one of the jackpot awards is close to being hit. Once the Win Proximity meter reaches its peak, player anticipation increases as an overhead display cycles through all available jackpots before finally settling on one winning amount. Then, the cycling starts for all the linked machines until finally revealing the winning player. In addition, the company will unveil CasinoLink 3.0, the first release of Casinolink Enterprise that incorporates the latest software engineering technologies from Microsoft. The new development architecture is designed for simplicity, scalability and reliability for use in the smallest four wall casino to the biggest enterprise development.
REEL GAMES, INC.
Privately held
Web site: www.reelgamesinc.com
Phone: (954) 563-8253
Employees: 15
Contact: Sean Smith: [email protected]
Key Executives:
—Sean Smith, president
—Dick Zimmerman sales
—Paul Scully, sales
—Lori Daley, sales
Company description: Operating since 2001, Reel Games specializes in the sales and service of new and used gaming equipment, including slots, table games, signage, progressive equipment and parts. Its new Slimline Slot and Platform has over 30 themes available and adds a new dimension to its product line. Reel Games has an ongoing enterprise in Fort Lauderdale, Fla. A 10,000-square-foot facility of office and production space, along with an additional 5,000 square feet of game storage, can produce as many as 500 games per month. Reel Games supplies and services North America, the Caribbean and South America with offices in Florida, Las Vegas, Atlantic City, Puerto Rico and Aruba with service and distribution agreements with some of the largest gaming manufacturers in the world. The company also provides a complete line of electronic parts via agreements with several manufacturers.
New products/services: Reel Games is presenting its new Slimline Slot and Platform. The sleek and attractive cabinets, combined with simple electronics and a clean design, offer customers an exceptional product at a reasonable cost. Reel Games’ flexible terms and participation alternatives allow customers a variety of financing options. Reel Games will also display two of its proprietary table games—Caribbean Texas Hold ‘Em and Jackpot Blackjack.
SANYO FISHER CORPORATION
Privately held
Web site: www.sanyo.com/industrial/security
Phone: (888) 893-7403
Company description: Sanyo, which means "three oceans"—the Pacific, Atlantic, and Indian oceans—symbolizes the company's global perspective. It has a history rich in creating and delivering technology-based products to every corner of the globe. The SANYO Group of companies is truly an international organization, comprising 83 manufacturing companies, 37 sales companies, and 38 other companies. Sanyo Security is one of the world's largest producers of high quality security products, specializing in security solutions for the retail, casino, government, and school vertical markets. The company is a division of SANYO North America Corporation, a subsidiary of SANYO Electric Co., Ltd. (Japan), one of the world's largest electronics manufacturers.
SAS
Privately held
Web site: www.sas.com/industry/hospitality/gaming/patron_value.html
Phone: (919) 677-8000
Employees: 10,000
Contact: Suzanne Fiero: [email protected]
Key Executives:
—James Goodnight, CEO
—Jim Davis, CMO
—Keith Collins, CTO
Company description: SAS is a leader in business intelligence and analytical software and services. Customers at 43,000 sites use SAS software to improve performance through insight from data resulting in faster, more accurate business decisions; more profitable relationships with customers and suppliers; compliance with governmental regulations; research breakthroughs; and better products and processes. SAS offers leading data integration, storage, analytics and business intelligence applications within a comprehensive enterprise intelligence platform. Since 1976, SAS has been giving customers around the world THE POWER TO KNOW®. Patron Value Optimization provides fact-based insights that give priority to the most profitable hotel, casino, events or spa patron. In addition, the forecasting of rooms and other resources allows better for planning and revenue management to further maximize profitability.
New products/services: The new SAS for Patron Value Optimization software solution includes: patron data quality and integration that brings gaming and non-gaming data together from different sources to create a total view for segmentation purposes; measures, analyzes and reports on total patron value; i.e., the amount a player/patron spends whether it is gaming, hotel, spa treatments, entertainment or any other measurable activity; patron segmentation by customer worth, booking trends, behavioral factors and other relevant business patterns; predictive modeling to predict patron frequency and worth into the future; and patron revenue forecasting.
SHUFFLE MASTER INC.
Stock symbol: Nasdaq: SHFL
Web site: www.shufflemaster.com
Phone: (702) 897-7150
Employees: 600
Contact: Kirsten Clark: [email protected]
Key Executives:
—Mark L. Yoseloff, Ph.D., chairman and CEO
—Paul C. Meyer, president and COO
— Richard L. Baldwin, senior vice president and CFO
— Jerry Smith, senior vice president and general counsel
— David Lopez, president of Shuffle Master Americas
Company description: With the growing popularity of table games, the need for products that deliver an exciting player experience in a secure atmosphere has never been greater. Shuffle Master provides a wide range of products that enhance the player experience and increase table efficiency and security. Its shufflers are world-renowned for their productivity, profitability and security enhancing features, and Shuffle Master continues to develop ways to increase their performance. Its specialty table game portfolio includes four of the top five titles, and many of its games offer progressive jackpots and other bonusing features. Its electronic table platforms enable casinos to augment their floor with both multi-player tables that combine electronic betting with a live outcome to increase game speed or fully electronic games in areas where live games are not permitted.
New products/services: Rapid Craps™ combines the excitement of a traditional craps table and live dice with up to 16 touchscreen betting terminals. By automating many of the traditional game’s elements which make it costly to operate, Rapid Craps™ increases game productivity, profitability and security. As Shuffle Master’s newest specialty shuffler, the i-Deal™ features several key enhancements including card recognition that reads the rank and suit of each card being dealt. It features a low profile design, a built-in discard rack, flush-mount load and unload ports, and a programmable multi-game function. Three Card Poker Bad Beat Progressive™ enhances Three Card Poker with an optional $1 progressive side bet that pays when players are involved in a bad beat hand with the dealer, regardless of whether they win or lose. Progressive bettors can also win “envy bonuses” if anyone at the table is involved in a bad beat hand of three-of-a-kind or higher.
SMARTCONNECT
Privately held
Web site: www.smartconnect.net
Phone: (866) 655-0100 or (702) 253-0655
Employees: 50
Contact: David Natkin: [email protected]
Key Executives:
—Daniel Ives, CEO and president
—Steve Singer, CFO
—David Natkin, vice president of client services
Company description: SmartConnect provides Video Centric Business Intelligence® software that transforms the level of video surveillance to a pro-active enterprise-wide solution that increases efficiency, productivity and revenues by creating an automated knowledge base from which to operate. Applications are in restaurants, casinos (food and beverage and gaming operations), quick serve restaurants, convenience stores and commercial banks. Security, surveillance, loss prevention, asset protection, compliance, labor management, auditing, risk management, employee training and day-to-day operations can use point-of-sale or other transaction data collection systems to pre-select potentially problematic situations, record and analyze them.
SPECTRONIX
Privately held
Web site: www.spectronix.com
Phone: (702) 798-5355
Contact: Christy Olsen: [email protected]
Key Executives:
—Eric Olsen, president
—Christy Olsen, vice president of operations
Company description: Spectronix specializes in the design, manufacture and sales of associated gaming equipment to the worldwide casino industry. It offers the most innovative equipment in the industry including the highest-impact overhead displays, in-game meters and slot toppers, as well as flexible progressive systems and excitement-generating tournament products.
New products/services: CasinoLive™ is the latest development by Spectronix. From one remote location, it is possible to communicate with all signs, displays, banks of progressive slots, directional displays, plasma screens, LED meters, etc. Schedule slot promotional spots, restaurant specials, jackpot bonus events and send the marketing message across the casino floor all with one easy-to-use interface.
TCS JOHN HUXLEY
Privately held
Web site: www.tcsjohnhuxley.com
Phone: (702) 798-0500
Employees: over 250 worldwide
Contact: Tracy Cohen: [email protected]
Key Executives:
—David Heap, group chief executive
—Roger Hawkins, CEO for the Americas
— Simon Witty, group business development director
— Brad Broderick, vice president of sales (North America)
Company description: TCS John Huxley provides complete gaming solutions for the international casino market. The combination of manufacturing excellence, with innovation and product development, means that everything a company needs for the casino of today and tomorrow is in one place. This includes everything from quality hand-crafted furniture to cutting-edge technical equipment that enhances the gaming experience, along with its profits and security.
TRANSACT TECHNOLOGIES
Stock symbol: Nasdaq: TACT
Web site: www.transact-tech.com
Phone: (203) 859-6800
Employees: 190
Contact: [email protected]
Key Executives:
—Bart Shuldman, president and CEO
—Steve DeMartino, CFO
— Tracey Chernay, senior vice president of sales and marketing
— Jim Stetson. senior vice president of TransAct Services Group
Company description: TransAct Technologies is a leader in developing and manufacturing market-specific printers for transaction-based industries. These industries include gaming, lottery, retail, banking and hospitality.
Each individual market has distinct, critical requirements for printing and the transaction is not complete until the receipt and/or ticket is produced. TransAct printers are designed from the ground up and based on market specific requirements. TransAct printers sold under the Ithaca® and Epic product brands are distributed through OEMs, value-added resellers, selected distributors, and direct to end-users. With over two million printers installed around the world, TransAct has a strong focus on the after-market side of the business, with a high commitment to printer service, supplies and spare parts. TransAct is headquartered in Hamden, Conn.
WESTERN MONEY SYSTEMS
Privately held
Web site: www.westernmoney.com
Phone: (800) 531-2646
Employees: 50
Contact: [email protected]
Key Executives:
—Bernard Boyle, president
—Kathy Boyle, vice president
— Mark Sutherlin, director of Xchange product sales
—Janis Orr, director of Toshiba product sales
—Al Yates, director of operations
Company description: Since 1982, Western Money Systems has been providing cash handling solutions for the banking, gaming, cash-in-transit, and amusement industries. Its cash handling solutions are custom designed to fit the unique needs of each client for long-term satisfaction.
New products/services: Western Money Systems has the new CX2 kiosk. It has the ability to service two customers at the same time at the kiosk’s two terminals. One side is an ATM terminal, while the other side is a bill breaking and ticket redemption terminal.
WIREMOLD/LEGRAND
Stock symbol: Munich: LRC
Web site: www.wiremold.com
Phone: (770) 829-8000 or (800) 560-2960
Employees: more than 33,000
Company description: Wiremold/Legrand, founded in 1900 as The Wiremold Company and headquartered in West Hartford, Conn., offers an extensive range of pathway solutions for commercial, institutional and residential wiring and cabling. These include perimeter raceway, infloor, open space, and work surface systems. Wiremold/Legrand also manufactures fire-stopping systems and power and data quality products. Its systems are designed for maximum flexibility, enhanced function, and improved aesthetics. Wiremold/Legrand is part of Legrand, a worldwide specialist in products and systems for electrical installations and information networks in residential, commercial and industrial buildings. It is found in more than 60 countries with a workforce of over 33,000 people.
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