An Evaluated Student Support Program for a

Large Scale Sakai Implementation

Les BurrDirector, Student Services

Charles Sturt University - Australia

Paris 17,000 kms

Charles Sturt University

ORANGE

CSU in Context

• 35,000 students including 20,000 DE

• First generation to University

• 50% of students: equity groups

• Regionally based

• High risk to “assume” internet access

http://www.oui.net

2002:

Online forum participation showed ….

www.oui.net

women …..

www.coolopticalillusions.com

older …….

rural ….

sgrhs.unisa.edu.au

Prehistoric portal, OLE and eBox – all in house developed

“….change flourishes in a sandwich.”(Pascale 1990)

www.waol.org

2003:

Active users at 90% / month

img1.travelblog.org

2004: Call out to profiled students

Call Out Results

Not contactableVisited online

Not visited online

n = ~ 600

30% had not visited online

• 122 students (out of 8,000)

• 39 Haven’t had time yet

• 32 Withdrawn

• 21 Password issues

• 30 Internet access issues

Internet access issues

• No internet 14• Faulty internet 6• No computer 3• Faulty computer 3• eLiteracy 3• Disability 1

• 10 students “could not access the internet from anywhere”

www.mikesegalart.com

8

2005: Minimum internet access requirement:

60 minutes

www.tvacres

• CSU students - 50% equity groups

• 100% online participation by students

• Built for Generation X DE (resource rich, time poor)

• … suits Generation Y oncampus (mobile, right now, just for me)

CSU’s online environment now turning 12 ….. thinking about grandchildren – in internet years

..its BMI is heading toward 30

cartoonstock.com

…. was appearing a little wrinkled

and definitely needs a new red sports car in 2008!

Project : Student Awareness

• Student awareness

• Support materials

• Staff responsibilities

• Student access

• Evaluation

Principles

• Formal project management methodology

• Project Manager : Liz Smith

• Learning organisers

• Authentic, situated learning

• Principally online

• First site into production

• Provide safety nets

• Evaluation by students and QA

Learning Organisers

• Posting to every subject forum in late 2007

• eBox message

• Public web site

• Print info to new students

• AND ………………….

“interact is coming”

on 2007 student statement of results

www.shirtsnob.com

Fridge magnet

Login page

Screen saver

Authentic, situated learning

wealthisgood.blogspot.com

Safety nets

Evaluation

media.pureprofile.com

Quality Assurance

1200 free form comments

Kerry McKenzie please call home !

http://www.csu.edu.au/division/studserv/online/interact/finalreport.pdf