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An Interim Spa Services Solution for the Marina Inn and Private Residences at Grande Dunes On-Site Spa Services for On-Site Spa Services for Grande Dunes Guests and Grande Dunes Guests and Residents Residents

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Page 1: An Interim Spa Services Solution for the Marina Inn and Private Residences at Grande Dunes On-Site Spa Services for Grande Dunes Guests and Residents

An Interim Spa Services Solution for the Marina Inn and Private Residences at Grande

Dunes

On-Site Spa Services for On-Site Spa Services for

Grande Dunes Guests and ResidentsGrande Dunes Guests and Residents

Page 2: An Interim Spa Services Solution for the Marina Inn and Private Residences at Grande Dunes On-Site Spa Services for Grande Dunes Guests and Residents

Strategic Rationale

Focused on two critical objectives:

Enable the Grande Dunes community to attract and retain business and vacationing hotel guests and residents by making luxurious in-suite spa and event services available years before your planned on-site day spa is built .

Create an interim spa services solution that increases client interest, satisfaction and revenues without adding ongoing overhead expenses for the property.

Page 3: An Interim Spa Services Solution for the Marina Inn and Private Residences at Grande Dunes On-Site Spa Services for Grande Dunes Guests and Residents

Unique and Dynamic Business Model: On-site day spa and wellness services without the overhead Deliver a relaxing and lavish range of spa & wellness services to residents, executive business travelers and vacationers - without extra staffing expenditures or space requirements.

Drive more Business: Directly impact customer satisfaction and company imageOur luxury spa experiences, elegant event services and flexible offerings give you the capability to design unique, highly marketable spa themed packages catering to business and leisure clientele.

Competitive Differentiator: Unique

Value Proposition

mobileSPA will provide customized in-room collaterals collaboratively created with you to reflect your brand and cater to your clientele.

Page 4: An Interim Spa Services Solution for the Marina Inn and Private Residences at Grande Dunes On-Site Spa Services for Grande Dunes Guests and Residents

Market Momentum:Timing is Everything

Top 10 Spa trends predicted by the

International Spa Association (ISPA):

• ‘In-room spa amenities. At some resorts and hotels, there’s no need to leave your room to enjoy the spa experience. Spa suites and sleeping rooms with massage tables, high end amenities….are becoming mainstream.’

Page 5: An Interim Spa Services Solution for the Marina Inn and Private Residences at Grande Dunes On-Site Spa Services for Grande Dunes Guests and Residents

Gratify Grande Dunes Residents with Luxurious In-Home Spa Services

Insightful Analysis: Our Understanding of Your Needs

When only Grande will do…

• Complete spa indulgence that comes to you

• An unexpected luxury for the accomplished professional who requires service excellence at his or her convenience

• The perfect complement to golf and tennis club memberships: soothing in-home or in-club spa treatments that help residents enjoy their sports activities longer and more frequently.

Page 6: An Interim Spa Services Solution for the Marina Inn and Private Residences at Grande Dunes On-Site Spa Services for Grande Dunes Guests and Residents

Source: 2006 tourism report: Identifying the Spa Traveler

Insightful Analysis: Our Understanding of Your Needs

Approximately 70% of leisure travelers select hotels for their superior spa

servicesMost Important Criteria When Selecting Hotel Accommodations

6%

10%

9%

34%

31%

38%

25%

30%

25%

34%

37%

44%

0% 20% 40% 60% 80%

Recreation/Attractions Nearby

Convenience/Direct Air or Car Access

Cuisine Reputation

Spa Treatments

Affordable Destination

Accommodations

Extremely Important Very Important

Page 7: An Interim Spa Services Solution for the Marina Inn and Private Residences at Grande Dunes On-Site Spa Services for Grande Dunes Guests and Residents

If the meeting is incentive, client or executive based, spa services can become essential.

While referring clients to the day spa at the Myrtle Beach Marriott may seem like a convenient interim spa services solution, the Marina Inn scarifies up-spending on other property amenities when guests spend time off-site.

Meeting Planners expect spa services to be available to business meeting

participants

Insightful Analysis: Our Understanding of Your Needs

Source: Smart Meetings: The Ultimate Incentive, Feb. 2006

Page 8: An Interim Spa Services Solution for the Marina Inn and Private Residences at Grande Dunes On-Site Spa Services for Grande Dunes Guests and Residents

mobileSPA Amenities

Increase Resort Visibility Corporate and Private Special Events

Room Service Health and Wellness Menu Wedding Receptions Meetings, Conventions Resident Spa Events Romantic Weekend Getaways Birthday Party Anniversary Celebrations Professional Event Services

Media event in Los Angeles with mobileSPA, SAAB, Louis Vuitton and Ketel One

Page 9: An Interim Spa Services Solution for the Marina Inn and Private Residences at Grande Dunes On-Site Spa Services for Grande Dunes Guests and Residents

Providing Value to Your Clients:

Customized Spa Services Menu

All mobileSPA Hotel Service Menus are Custom Designed and created specifically for your hotel, catering to your hotel clientele.

Invigorating Massage Therapy Luxurious Facials Revitalizing Body Treatments Deluxe Manicures and Pedicures Anti-Aging Treatments Expert Hair and Makeup Relaxing Chair Massage Aromatherapy

mobileSPA provides impeccable service. All mobileSPA staff are talented, licensed and insured health and wellness professionals with extensive

training and experience.

Page 10: An Interim Spa Services Solution for the Marina Inn and Private Residences at Grande Dunes On-Site Spa Services for Grande Dunes Guests and Residents

Setting the Standard

Recently cited as one of the USA’s top trendsetting enterprises in publications including:

The Wall Street Journal

USA Today

Redbook Magazine

Shape Magazine

Brides Magazine

Elegant Bride Magazine

Page 11: An Interim Spa Services Solution for the Marina Inn and Private Residences at Grande Dunes On-Site Spa Services for Grande Dunes Guests and Residents

Catering to Upscale Clients

mobileSPA has successfully catered to the needs of upscale clients since 2002.

Client demographics 78% women and 22% men

40-62 yrs old – 55% of private and corporate spa services & events

28-35 yrs old – 35%, bridal showers & couples services 8-16 yrs – 15%, kids and teen spa services & parties

40% earn $150,000+ annual family income

70% are white collar executives, managers, salespersons and stay-at-home mothers

60% have earned a college degree or higher

50% are home-owners in exclusive housing communities

Page 12: An Interim Spa Services Solution for the Marina Inn and Private Residences at Grande Dunes On-Site Spa Services for Grande Dunes Guests and Residents

Our Key Hotel and Corporate Clients

include Ritz Carlton

Walt Disney

Business Week

GlaxoSmithKline

AT&T

eBay

Boston Park Plaza Hotel

Trader Joe’s

Malaysian Airlines

Westin

Radisson

Gillette

Self Magazine

Staples

Boston Consulting Group

PricewaterhouseCoopers

Doubletree

The Gap

Page 13: An Interim Spa Services Solution for the Marina Inn and Private Residences at Grande Dunes On-Site Spa Services for Grande Dunes Guests and Residents

The Belamar Hotel, Los Angeles Hermenia Herboca, 310-750-0300

The Doubletree Hotel, Boston

Name, number

The River Club, Atlanta (upscale residential community)

Erica Lackey, 678-482-6588 x 300

The Westin Hotel, Atlanta

Melanie Walters, 404-589-7715

We encourage you to contact our references for additional information about how mobileSPA adds value to their businesses.

Client References

Page 14: An Interim Spa Services Solution for the Marina Inn and Private Residences at Grande Dunes On-Site Spa Services for Grande Dunes Guests and Residents

Your Partner for Success

For additional information, please contact:

Malika AndersonManaging Partner, mobileSPA Atlanta

[email protected]

www.mobilespaatlanta.com

mobileSPA looks forward to contributing to the success of

the Grand Dunes community by delivering exceptional spa

services to guests and residents who expect only the best.