an introduction to active communications server

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Unify your communications

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  • 1. Unify your communications

2. Active CommunicationsActive Communications is a software developer with astrong focus on solutions that make the communicationsbetween organisations, employees suppliers andcustomers easier. Our solutions have a direct impact on theoperational expenses and have a quick return oninvestment. 3. Active Communications Over 20 years of experience Unified Messaging and Communication Experts Microsoft Silver Partner Unified Communications Offices in Netherlands, Spain, Hong Kong, and Australia Internal development team Partner network across EMEA 4. Business ContinuityThe Gradual Approach 90s nowTraditionalUnified Unified UnifiedVoice MailMessaging MessagingComms Capable 5. Customers sayAbout current Communication and CollaborationExperience Source: Ideal Communications and Collaboration Research by Microsoft, 2009 6. Customers want Ideal Communications and Collaboration ExperienceCommunication is more than just transmission and receipt of amessage; it is also about creating a connection with someone. 7. Barriers to a more connected experienceDistributed teams, partners, and customers High cost of Lack of integration communications 8. Microsoft Lync Product historyMicrosoft Lync 2010 Integrated conferencing experience Enhanced 911 for NA Microsoft Office Survivable branch appliances Communications Call admission control Server 2007 R2 More options for devices (includinglower cost) Desktop sharing Call park and malicious call trace Dial-in audio conferencing Additional data center survivability Microsoft Higher resolution videooptions Communications Single number reach Server 2007 Attendant console Response groups Anywhere access SIP trunking IM and rich presence Desktop integration Voice features for mobile Microsoft Liveworkers Communications Unified messaging with Microsoft Exchange 2007 Server 2003-2005 Audio and video Anywhere access conferencing Instant Messaging Web conferencing Audio & Video (Microsoft Office Live Meeting client) 9. Microsoft Lync Drive adoption through ease of use and Microsoft OfficeInstant Messaging and Presence Consistent experience across Office Consistent experience across devices Reduce costs through converged communications Audio, Video, and Web Conferencing Truly converged user experience Converged voice functionality Simplify deployment and migration through interoperability Enterprise Voice and Telephony Interoperable and extensible platform IT resources maximized with the cloud Choice through interoperability 10. The UC Challenges 11. Enterprise Market Dynamics Smarter phones with higher bandwidth The iPhone Effect and consumerisation of IT Work and personal life convergence Mobility at the heart of unified communications Unified Communications as an enabler of businessprocess transformation 12. Communications Complexity is Drivingthe Need for Change Fixed Voice Mobile Voice & DataRemoteWorkers IM/PresenceVideoConferenceSmartphone Productivity 13. Microsoft Lync ExperienceSingle client experience for IM, Voice, Video, Data Sharing Incoming call Conversation WindowCommunicator IM & VideoMeeting/Application Sharing/Whiteboarding New Connected Experience 14. Microsoft Lync 2010 server architecture 15. What is ACS? 16. SimplicityACS is an all-in-one UC platform, that simplifies installationand maintenance by unifying multiple servers into oneappliance, one admin interface for daily maintenance and aconnector to the Active Directory.= 110% Lync Unified Communications 17. ACS Concept Appliance based: virtualised on Hyper-V Out-of-the-box running LYNC deployment One system administrator interface Setting up configuration for customer Adds, moves and changes ACS Management Suite Active Directory controller No impact on customers Active Directory ACS = 110% Lync Centralised Call Forwarding Status Based Routing 18. ACS Light Proposition ACS Light Presence & Chat only Easy upgrade to Enterprise model Max 750 usersContains:ACS Server software v 3.0Lync Front-End Server 2010Lync Edge Server 2010AD connectorACS 100 user license package 19. ACS Enterprise Proposition ACS Enterprise Full featured: Presence & chat, Voice & Video andCollaboration Max 2500 users per server (multiple servers can beused to scale) Standalone and High availability configurationsavailableContains:ACS Server software v 3.0Lync Front-End Server 2010Lync Mediation Server 2010Lync Edge Server 2010AD connectorACS 100 user license package 20. ACS Advantages for Customers TCO Single Footprint Single Point of administration ICT No implications for Enterprise Forest Easy administration Easy deployment Short installation Controlled roll out within organisation Additional features 21. ACS Advantages for Partners Immediate access to Microsoft UC Competency Extended portfolio voice & video communication Extend your customer lifecycle Be the UC expert for your customers Additional Revenue! 22. Thank youFor more information visitwestcon.com/go/lync