an overview of coaching and motivational interviewing
TRANSCRIPT
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An overview of coaching and motivational interviewing
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What coaching looks like
Coaching is a vehicle for helping people to achieve a higher level of well-being, performance in life and work, particularly when change is hard
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Coaching Relationships
Coaching is a Growth Fostering relationship that enables clients to reach their goals and visions
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Relationship Eroding Behaviors
The desire to be expertNeed to be neededTaking on client’s responsibility for outcomesBiases, blurred boundaries, judgmentsCoach motives mistaken for clients’
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Core Coaching Skills
Mindful listeningOpen-ended inquiryPerceptive reflection
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Mindfulness
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Mindful Listening
Tips for mindful listening
• Do not think about what you will say next until your client has spoken the last word of his/her thought
• Pause after your client has spoken• Wave the client’s last words in to the next step• Wave the client’s story in to later steps • Listen for emotions as well as facts• Do not interrupt (except in to the rare moment when your
client wonder of track)• Mirror what your client has set to confirm your
understanding
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1.Level 1Focus on what the words mean to us.Level 2Focus on the words of the other person.Level 3Focus on the essence, energy and what isn’t being said.
Levels of listening
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Open-Ended Inquiry
Powerful questions emerge from a coach’s curiosity, opening doors to clients thinking and feeling.
Encourage narrative Inviting Spacious
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Open questions vs closed questions
• Do you want me to help you?How can I help you with ___?
• I don’t understand youHelp me understand ___?
• Do you want to change_______?How would you like things to be different?
• Are you happy with the ways things are going?• When would you be most likely to___?• What do you think you will lose if you give up ___?• What have you tried before to make a change?• What do you want to do next?
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Perceptive reflection
2:1Seeking to understand Evokes continued reflection
• Connects to heart
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Shifted focus
Shifts to another topic of focus
Simple Mirroring Double -sided
Reflects pros and cons; two perspectives
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Amplified
Exaggerating to emphasize thinking
Summary
Summarizing a group of points
Empathy
Connecting with feelings and needs
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Compassion
MindfulnessSelf-kindnessSense of common humanity
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Pity sympathy Empathy
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What is motivation?
Your drive to do what you do Automatic, from deep emotions Fuel for starting a new habit, learning a skill or reaching a
goal
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What drives us?
MeaningPurposeValuesNeeds
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Uncovering motivation
“We should not ask how to motivate others. Instead ask ‘How can we create the conditions within which others will motivate themselves to be healthy?” - Ed Deci
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References
Book:Moore Margaret, Jackson Erika, Tschannen-Moran Bob(2016)Coaching Psychology Manual, Philadelphia. Baltimore. New York. London. Buenos Aires. Honk Kong. Sydney. Tokyo: Wolters Kluwer
Images taken from Pixabay and unsplash web sites