An Overview ofProject Management

New Supervisors’ Call2/16/2012

Contact Information

Elaine Lindsay Twedt, PharmD, MS, BCPS, CACPBusiness Manager, Pharmacy Recruitment and

Retention Office (PRRO)VA Outpatient Clinic1767 Village Park Dr.Orangeburg, SC 29118(803) 378-4823elaine.twedt@va.gov

Outline

• PM definition• Brief History• Introduction to PM• Initiation, Planning, Execution, Closeout• VA training and resources

Polling QuestionHow much do you know about the Project Management (PM) discipline?

A. I have never heard of PM.B. I am familiar with PM, but have no formal training.C. I am knowledgeable in PM and apply it to my work.D. I am PMP® certified and I keep a copy of the PMBOK® on my coffee table at home.

PM Defined

• PM is the discipline of planning, organizing, securing, managing resources to achieve specific goals

• A project is a temporary endeavor with a defined beginning and end

• Undertaken to bring about beneficial change or added value

Project vs. Not a Project

Project• Temporary• Resource-constrained• Brings change• Examples

– BCMA implementation– Pharmacy Research Project– American Pharmacists Month

Celebration

Not a Project• Permanent• Daily business operations• Repetitive, consistent• Examples

– Filling prescriptions– Placing procurement order– Running Ambulatory Care

Clinics

A Brief History of PM• Worldwide– Vitruvius(1st century BC)– Henry Gantt(1861–1919), “Father of Planning and Control Techniques”– 1950’s: organizations apply PM tools and techniques

to engineering projects• Veterans Health Administration– 2003: VA launched OneVA PM Certification and

Training program to meet Office of Management and Budget’s (OMB) mandate for qualified IT project managers

– rolling out to Education, Program Offices

Introduction to PM

Four-phase life cycle

Project Initiation

• Influences, stakeholders, project team• Project selection, cost-benefit ratio, present

value, net present value• Project charter• Formulating good objectives (SMART)• Requirements specifications, Statement of

Work (SOW), assumptions, constraints

Project Planning

Work Breakdown Structure (WBS)

Estimating and Scheduling

• Expected = (O+ML+P)/3• Scheduling

Gantt Chart Example

Project Execution• Monitoring and controlling is ongoing and

used by the team • Change can be managed with a well-

designed change management system • Earned value shows the project manager

the difference between what was planned and what has occurred at a certain point in time

• Risk response plans can be used to manage risks

• Conflict is inevitable and must be managed• Verify scope against agreed-upon

requirements. Closing out with the customer involves both technical acceptance and sign-off.

Project Closeout

• Plan for closeout in the WBS and the schedule• Procurement and project or phase closeout

ensure that all project requirements are met• Lessons learned impart valuable knowledge to

your organization for use in future work• Closing out the project with the team,

stakeholders, and yourself• Includes appropriate recognition and

celebration of your efforts

VA Project Management Training• For VISN employees of Program Office employees• http://vaww.onevapmcertification.va.gov• The George Washington University School of Business and ESI

International• Up to 18 months to complete 7 core courses

1. Managing Projects2. Project Leadership, Management, and Communications3. Scheduling and Cost Control4. Risk Management5. Quality for Project Managers6. Contract Management Principles and Practices7. Project Management Applications

• Masters Certificate in Project Management from GWU

Screenshot of VA PM home page

Talent Management System (TMS)

• www.tms.va.gov• 134 offerings for PM training

Resources Available on PRRO sitehttp://vaww.infoshare.va.gov/sites/vapharmacyinformatics/Prro/default.aspx

• Under “Popular Documents;” also under “New Pharmacy Supervisors” tab

• Click on “Project Management Tools” folder

Questions?