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Anabela Delgado Carlota Amorim Statistics Portugal - Census Unit « Simply2010 Ghent 2-3 December 2010 E-CENSUS: A new data collection system for the 2011 Census in Portugal «

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Anabela Delgado Carlota Amorim Statistics Portugal - Census Unit. E-CENSUS : A new data collection system for the 2011 Census in Portugal. «. «. Simply2010 Ghent 2-3 December 2010. - PowerPoint PPT Presentation

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Anabela Delgado Carlota Amorim

Statistics Portugal - Census Unit

« Simply2010 Ghent 2-3 December 2010

E-CENSUS: A new data collection system for the 2011 Census in Portugal

«

SIMPLY2010 Ghent, 2-3 December 2010

E-census: Background

Portugal has been adopting policies that foster internet use as a preferential platform for the relationship of the public administration with citizens and enterprises.

In 2009 over 3.7 million (around 80%) electronic tax returns of natural persons were submitted.

To prepare the 2011 Census there is a clear concern as to modernising collection methods and processes, reaping the benefits of the use of information and communication technologies, of which the possibility of answering the 2011 Census online poses the main challenge.

SIMPLY2010 Ghent, 2-3 December 2010

E-CENSUS Strategy E-CENSUS Strategy

Placing people first!

SIMPLY2010 Ghent, 2-3 December 2010

«

E-CENSUS Strategy E-CENSUS Strategy

Easy, secure and beneficial

1. Online form

2. Online validation rules

3. Authentication and security

4. Notification of enumerators

5. Helpline

SIMPLY2010 Ghent, 2-3 December 2010

Online form User friendliness Simple and clean screens

Limited number of questions by screen

Tick-box and listbox

Questions’ instructions through a window system

Web navigation similarities with other websites

Similarities with paper questionnaire

SIMPLY2010 Ghent, 2-3 December 2010

Online form

Reduce complexity by limiting functionalities to the absolute necessary

Forward

Back

Save SendSave and return later

Next screenPrevious screen

SIMPLY2010 Ghent, 2-3 December 2010

Online validation rules Compromise between easy completion and data quality

Validation rules were kept to a minimum

Messages appearing during form completion are posted at the top of the page, but never identifying cases requiring users to move to other screens

Types of validation rules Compulsory responses

Absence of multiple responses

Navigation and skip rules

Cross-validation rules based on the variable age

SIMPLY2010 Ghent, 2-3 December 2010

Autentication and security

Access to the public area

1. ID Code + PIN

Acess to the private area

2. Dwelling’s geographic code

3. Fill in the form

www.censos2011.ine.pt

SIMPLY2010 Ghent, 2-3 December 2010

E-Census: Fill in the form

SIMPLY2010 Ghent, 2-3 December 2010

Notification of enumeratorsSMS

SMS allows to control online responses

Enumerators are notified by SMS daily

SMS identifies dwelling’s geographical identification code

SIMPLY2010 Ghent, 2-3 December 2010

Helpline

Free telephone answering service every day from 9 am to 8 pm

Personalized help

Visualization of the online questionnaire simultaneously

Automatic solving and forwarding system via e-mail (BackOffice)

SIMPLY2010 Ghent, 2-3 December 2010

E-Census Tests Statistics Portugal conducted three survey tests in 2008,

2009 and 2010 with a population sample of around 7,000, 17,000 and 45,000 dwellings respectively.

The population had two modes of response options available:

The traditional one by filling in the paper questionnaire themselves, with subsequent collection and checking by enumerators;

The online form (E-Census) with recourse to a secure authentication system. Upon distribution of the questionnaires, the enumerator would also leave a closed envelope containing the access codes to the online

SIMPLY2010 Ghent, 2-3 December 2010

Impact on Fieldwork Organisation and Management

Three stages for data collection

Census day

2 weeks for door-to-door distribution

4 weeks for paper collection

3 weeks for online data collection

1ª 2ª 3ª 4ª 5ª

SIMPLY2010 Ghent, 2-3 December 2010

E-Census: Data collection system

Helpline

SMS

SIMPLY2010 Ghent, 2-3 December 2010

Results

Response rate

14

9

14

2008 2009 2010

SIMPLY2010 Ghent, 2-3 December 2010

0

2

4

6

8

10

12

14

16

18

20

Ope

ning

Cens

us D

ay

Clos

ing

2008 Test 2009 Test 2010 Test

0

2

4

6

8

10

12

14

0 2 4 6 8 10 12 14 16 18 20 22

2008 Test 2009 Test 2010 Test

Online response by day

Online response by hour

Results

SIMPLY2010 Ghent, 2-3 December 2010

Results

42 minutes was the average time spent to complete the online form

83% of the households filled it in in a single session and the remaining did so in more than one session, by saving it and returning on a later stage

Less than 1% of users have abandoned the session after concluding the authentication process, which is a rather positive result.

SIMPLY2010 Ghent, 2-3 December 2010

Opinion Survey

1,7 1,1 1,9 0,7

95,0 95,9 97,0 98,3

Security Easy to answer Pleasant Use the internet in the

2011 Census

NO Yes

SIMPLY2010 Ghent, 2-3 December 2010

Conclusions

Positive results confirm the strategy followed easy, secure and beneficial

Over 98% of respondents intend to answer 2011 Census online

Data collected online are of higher quality than those of paper questionnaires

2011 Census online have a great potential, especially among the younger population with a higher educational level

Advertising campaign will be of crucial importance to motivate people to answer online

SIMPLY2010 Ghent, 2-3 December 2010

Thank you for your attention!

[email protected]

[email protected]