analyzing social media campaigns

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Page 1: Analyzing Social Media Campaigns
Page 2: Analyzing Social Media Campaigns
Page 3: Analyzing Social Media Campaigns

Social Media Campaigns in 6 Steps

Step 1 – Strategy Development

Step 2 – Ideation

Step 3 – Tactical Planning

Step 4 – Execution

Step 5 – Measurement

Step 6 – Optimization

Page 4: Analyzing Social Media Campaigns

Social Media Campaigns in 6 Steps

Step 1 – Strategy Development

Step 2 – Ideation

Step 3 – Tactical Planning

Step 4 – Execution

Step 5 – Measurement

Step 6 – Optimization

Page 5: Analyzing Social Media Campaigns

Earned – Generated by customers or

press such as social media or word of

mouth.

Owned – Brand-owned communication

channels such as websites, blogs, or

email.

Paid – Paid Advertising

Earned, Owned, and Paid Media

Page 6: Analyzing Social Media Campaigns

1. Define Measurement Objectives

2. Align Objectives with KPIs

3. Measure Campaign Reach

4. Measure Campaign Conversions

5. Assess Cost-Cutting Data

6. Summarize and Share Insights

You Can’t Manage What You Don’t Measure

Page 7: Analyzing Social Media Campaigns

1. Ask the Right Questions

2. Adjust KPIs

3. Refine Tactical Plan

4. Implement Refined Tactics

Applying Insights

Page 8: Analyzing Social Media Campaigns
Page 9: Analyzing Social Media Campaigns

Multi-Channel Attribution

• User Behavior

• Optimal Conversion

• Historical Purchase Behavior

• Micro-Conversions

• Offline Conversions

Moz.com Guide to Setting Up Custom Attributions: http://bit.ly/13pnzrX

Page 10: Analyzing Social Media Campaigns
Page 11: Analyzing Social Media Campaigns

What To Expect in 2015

• Algorithm Refinement

• Higher Quality Content

• Mobile Optimization

• Social Media Signals

Page 12: Analyzing Social Media Campaigns

Premium Tools:

Moz – moz.com

Hubspot – hubspot.com

Adobe Social – adobe.com/solutions/social-marketing

Sprinklr – sprinklr.com

Spredfast – spredfast.com

Free Tools:

Google Analytics – analytics.google.com

Twitter Analytics –analytics.twitter.com

Hootsuite – hootsuite.com

Bitly – bit.ly

Mix Panel – mixpanel.com

Pro Tip:

Tools Are Only As Effective As The User

Page 13: Analyzing Social Media Campaigns

Sola Obayan – Principal Consultant

: @SolaO

: linkedin.com/in/SolaO

: plus.google.com/+SolaObayan

Photo Credits:

-http://thegourmetcollegestudent.blogspot.com/2010/12/peanut-

butter-and-jelly-french-toast.html

-http://modernfamilycooking.com/uncategorized/pbj-the-right-way/

-http://creately.com/blog/experience/is-your-online-sales-funnel-

leaking/

Page 14: Analyzing Social Media Campaigns