anaplan hub 2015: lexmark drives sales performance management with anaplan and salesforce
TRANSCRIPT
LEXMARK DRIVES SALES PERFORMANCE MANAGEMENT WITH ANAPLAN AND SALESFORCEBrett ButlerGlobal Business Architect, Sales & Marketing
SPEAKING SESSION AGENDA
ABOUT LEXMARKA Global Technology Leader
WHAT DOES OUR TERRITORY MANAGEMENT TOOL DO?
Scoring, Changes, Assignment, Compare, Review & Assign
BEFORE & AFTER ANAPLNA Transformation.
TERRITORY DESIGN PRINCIPLES
What makes for a “Good” Territory Design
TERRITORY SCORING MODEL
Purity, Potential, Workload
Q&A
Lexmark is a global technology leader creating enterprise software, hardware, and services that help organizations draw deeper value from their business information
$3.7B revenue (2014)
$1+B in software company acquisitions over past 5 years
56% of revenue from outside the US
Serving customers in 170 countries
12,000 employees globally
About Lexmark
4
Evaluate territories using the Lexmark’s Territory Scoring Model
Make changes to Territories and Accounts, then immediately see impact on territory design scores
Assign Reps to Territories
Compare Territory requirements vs. Sales Rep skills
Review & approve changes made
What does our Territory Management tool do?
Before and After
Before AfterSeparate spreadsheets for each region / country
Data errors; version control issues
Territory = Person Assigned
Hard to enforce territory guidelines
Single, real-time, global, collaborative tool
Data integrity; ability to integrate with SF
Territory = a sales job (Staffable or Unstaffable)
Consistent corporate guidelines enforced
No analysis on territory fit with Rep skill sets
Compare Territory’s needs vs. Sales Rep’s skills
Territory Design Principles
Workload20%Potential
40%
Purity40%
• Purity
• Potential
• Workload
What Makes for a “Good” Territory Design?
Territory Scoring Model
Purity: 40 Points
Potential: 40 Points
Workload: 20 Points
• Interest in Out-sourcing Purity− 20 points, all or none
• Hunter/Farmer Purity− 12 points, all or none
• Vertical Industry Purity− 8 pts - total purity− 4 pts - partial purity
• Historic Lexmark Revenue− 20 points,
sliding scale
• Future Potential Revenue− 20 points,
sliding scale
• Calls Needed to “Cover” Territory− 20 points,
sliding scale
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