REVVING UP THE RESTAURANT OPERATIONS PLANNING CYCLE Red Robin Gourmet Burgers

11:30 a.m. to 12:00 p.m

JAIME BENSON

IRINA LEWIS

Finance Manager Director, Product Marketing

Unstoppable Financial Performance.Revving up the Restaurant Operations Planning Cycle

Founded• 1969 in Seattle, WA

Headquarters• Greenwood Village, CO

Revenue• $1.15 Billion in 2014

© 2015 Anaplan, Inc. All Rights Reserved.  Anaplan Confidential Information

STRUCTURE. TEAM. PROCESS.

Regional VPs

Restaurant GMs

20

17

69

39

215

7

3

61

400+

6151

1

17

311

0

23

6

22

2

17

67 2

0

3

25

1020

9

1

3

4

55

19

14 35

49

Regional Operating Directors (RODs)

MANAGEMENT STRUCTURE

© 2015 Anaplan, Inc. All Rights Reserved.  Anaplan Confidential Information

CHALLENGES

CHALLENGESLot of manual

efforts Rigid modelsUnsupported & unscalable technology

Unable to analyze key metrics by restaurant attributesLack of

flexibility to update

business rules & model for

change

No workflow or approval

process

Inability to link & analyze

actuals, budgets &

board plans details

Limited collaboration

No ability to quickly create

“what-if”

Scorecard is not action-oriented

Lots of disparate

data sources

Link summary to details

Limited analytical

capabilities for key

business drivers

Cannot create alternate

hierarchies

No ability to centrally manage

restaurant attributes

No ability to do top-downs and bottoms-up planning

Over reliance & use of Excel

Connect financial plans to board &

operational plans

20

17

69

39

215

3

6151

1

17

311

0

23

6

22

2

17

67 2

0

3

25

1020

9

1

3

4

55

19

14 35

49

CHALLENGES

• Needed better visibility

• Needed scorecards more timely

delivered

• Current process time consuming,

manual, spreadsheet-intensive

© 2015 Anaplan, Inc. All Rights Reserved.  Anaplan Confidential Information

EXPERIENCE WITH ANAPLAN

SOLUTION

Cloud-based• Access from anywhere

10 sources • ERP, menuing, POS, inventory,

+…

Weekly imports• Automated and manual on-

demand

Detailed• Daily sales-level information

20

17

69

39

215

3

6151

1

17

311

0

23

6

22

2

17

67 2

0

3

25

1020

9

1

3

4

55

19

14 35

49

• Better visibility into P&L performance

• Scorecard delivery changed from every 28 days to once a week!

• Giving time back!

• More ownership in the arms of restaurant management

• More timely analysis. Can ‘course correct’ quickly.

• More time for value added activities.

Outcomes… Benefits…

Q A