andrew zimakas | tapping into your community for support

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Tapping into Your Community for Support @andrewzimakas | @TangerineBank CMO, Tangerine Bank May 22, 2014 Andrew Zimakas

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Page 1: Andrew Zimakas | Tapping Into Your Community for Support

Tapping into Your Community for Support"

@andrewzimakas | @TangerineBank!

CMO, Tangerine Bank!May 22, 2014!

Andrew Zimakas"

Page 2: Andrew Zimakas | Tapping Into Your Community for Support

Page 2!

Three Takeaways "1.  Be kind to your community before you need them!

2.  Build your community online & offline !

3.  Employees are your biggest advocates !

Three Takeaways "

Page 3: Andrew Zimakas | Tapping Into Your Community for Support

Page 3!

The Timeline "

The Timeline !

Strategic Review!

Sale to Scotiabank!

Name reveal!

Transition!

Tangerine!

Page 4: Andrew Zimakas | Tapping Into Your Community for Support

The Story of Tangerine"

Page 5: Andrew Zimakas | Tapping Into Your Community for Support

Page 5!

The Challenge "Preserve the essence of the ING DIRECT brand and reassure employees, Clients & Canadians that the only thing changing was our name !

The Challenge!

Page 6: Andrew Zimakas | Tapping Into Your Community for Support

Page 6!

Our Communities "

Our Communities!

Communities!

Ambassadors!

Employees!

Clients!

Non-Clients !Media!

Peter Aceto (CEO)!

Social C-Suite !

Page 7: Andrew Zimakas | Tapping Into Your Community for Support

Page 7!

How did we engage our communities for support? "

Page 8: Andrew Zimakas | Tapping Into Your Community for Support

Page 8!

Pre-Reveal "

Pre-Reveal!

Page 9: Andrew Zimakas | Tapping Into Your Community for Support
Page 10: Andrew Zimakas | Tapping Into Your Community for Support

Page 10!

Name Reveal "

Name Reveal!

Page 11: Andrew Zimakas | Tapping Into Your Community for Support

Transition"

Page 12: Andrew Zimakas | Tapping Into Your Community for Support

Page 12!

We Are Tangerine"

We are Tangerine!

Page 13: Andrew Zimakas | Tapping Into Your Community for Support

Page 13!

Different Voices "

Different Voices!

Page 14: Andrew Zimakas | Tapping Into Your Community for Support

Page 14!

Three Takeaways "1.  Be kind to your community before you need them!

2.  Build your community online & offline !

3.  Employees are your biggest advocates !

!

Three Takeaways!

Page 15: Andrew Zimakas | Tapping Into Your Community for Support

Thank You"@andrewzimakas!

@TangerineBank !