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 Andrila Lewis

5656 Wellborn Oaks Ct., Lithonia, GA 30058 ♦ 404-433-7628 ♦ rxscience@yahoo.com

OBJECTIVE

A position as a Certified Pharmacy/Technician Customer Service Healthcare professional that will utilize

my skills and experience while offering opportunity for professional growth

PROFILE

Creative problem solver with over 20 years experience as a pharmacy technician and customer 

service healthcare professional.

Flexible work style and can adapt quickly to changing work environments and protocols.

Exceptional team player with great interpersonal and communication skills; ability to build good

rapport with customers.

Self-motivated with desire to learn new things.

SUMMARY OF EXPERIENCE

♦HIPPA Law Knowledge ♦Strong Data Entry/Number Pad Capabilities

♦Brand/Generic Name Conversions ♦Compounding Drug Expertise

♦McKesson, Bergen, & Cardinal Order Procedures ♦Syringe Prep

PROFESSIONAL EXPERIENCE

Certified Pharmacy Technician

Filled prescription requisitions for doctors and nurses and ordered shortages when needed.

Assisted pharmacist with data entry, verified patient information, processed insurance claims and

verified insurance eligibility.

Prepared and delivered medications/supplies to out-patient and in-patient pharmacies.

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Performed daily cycle counts and verified quantity into telxon.

Worked successfully on automated refill machines.

Pulled out-dated drugs off shelves, reported on log and sent items back to warehouse.

Received and processed warehouse shipment and vendor supplies weekly.

Helped maintained and organized pharmacy inventory.

Handled special deliveries with care; paid attention to hazardous medications that were delivered

in bubble wrapping and drugs that required refrigeration.

Maintained work safety and cleanliness of facility thru sanitizing, organizing and cleaning work 

area.

Customer Service Healthcare Professional

Greeted customers and assisted them with locating merchandise, making purchasing and

answering general questions.

Assisted customers, doctors, and outside vendors by answering general questions via the phone.

Operated cash register and performed cash transactions which included processing store and

competitor coupons.

Abided by the HIPPA Law and ensured that each patient profile was kept confidential.

Trained and mentored other staff members in providing customer service and understanding

company policy and work goals.

WORK HISTORY

Filling Technician - Soliant Health Care, West Palm Beach, FL, September 2009 - present

Certified Pharmacy Technician, CVS Pharmacy, Atlanta, GA, 1985 – 2008

Certified Pharmacy Technician, Kaiser Permanente, Atlanta, GA 2005 - 2008

Certified Pharmacy Technician, Grady Memorial Hospital, Atlanta, GA, 2004 – 2005

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EDUCATION

National Pharmacy Technician Certification Board, Atlanta, GA, March 2001

Ava’s Pharmacy Tech Training Program, Jamaica, NY, October – December 1984

HONORS/AWARDS

20 Years of Service Pharmacy Technician Award – CVS Pharmacy

Employee of the Month – CVS Pharmacy, May 2006

Employee of the Month – Kaiser Permanente, November 2007

Member Services Excellence - Gold Star Accommodation -Kaiser Permanente