andy mcdonald

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Andy McDonald 3381 Idlewild Drive Chattanooga, TN 37411 (423) 298-3104 - Cell [email protected] Work Experience Human Resources Business Partner K12, Inc. October 2014 - Present Lead all HR functions for the Alcoa site of 200+ employees, including sourcing and selection of new employees, employee relations, leave requests, coaching, terminations, etc. Overhauled employee referral program with goal of focusing on high volume and hard-to-fill positions Initiated first-ever engagement survey for site Contract Recruiter K12, Inc. (via Randstad) March 2014 - October 2014 Lead Recruiter for new call center in Alcoa, TN. Responsible for sourcing and interviewing as we ramped up to 150 employees. Successfully met all recruiting goals during this period. Talent Acquisition Manager Mars Chocolate, N.A. December 2012 – January 2014 Provided full life cycle recruiting for one of the largest confection sites in North America. Filled approximately 100 positions in various areas including engineering, production support and operations management. Assisted in 2013 organizational initiative to increase military hiring by partnering with military recruiting firms. Had the highest number of military hires of any recruiter in our network. Developed and facilitated resume writing and interview skills training for our associates. Training was implemented across network. Talent Acquisition Consultant BlueCross BlueShield of TN May 2008 - December 2012 Filled over 1,100 positions in 4+ years in various areas including accounting/finance, individual sales, interns, marketing, operations, and organizational development. Serve as lead recruiter for the commercial operations divisions, which are 2 of the 3 largest divisions in the company. Overhauled claims and customer service recruiting process by changing interview format, questions and selection grids. Consistently maintain low ‘time-to-fill’ metric of 30 to 60 days for each customer service and claims training class. Contributed to claims processor and customer service representative training graduation percentage increase from 78% in 2008 to 91% by 2011. Coordinated the summer internship program.

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Page 1: Andy McDonald

Andy McDonald

3381 Idlewild Drive Chattanooga, TN 37411

(423) 298-3104 - Cell

[email protected]

Work Experience

Human Resources Business Partner K12, Inc. October 2014 - Present

Lead all HR functions for the Alcoa site of 200+ employees, including sourcing and selection of

new employees, employee relations, leave requests, coaching, terminations, etc. Overhauled employee referral program with goal of focusing on high volume and hard-to-fill

positions Initiated first-ever engagement survey for site

Contract Recruiter K12, Inc. (via Randstad) March 2014 - October 2014

Lead Recruiter for new call center in Alcoa, TN. Responsible for sourcing and interviewing as we

ramped up to 150 employees. Successfully met all recruiting goals during this period.

Talent Acquisition Manager Mars Chocolate, N.A. December 2012 – January 2014

Provided full life cycle recruiting for one of the largest confection sites in North America. Filled approximately 100 positions in various areas including engineering, production support

and operations management. Assisted in 2013 organizational initiative to increase military hiring by partnering with military

recruiting firms. Had the highest number of military hires of any recruiter in our network. Developed and facilitated resume writing and interview skills training for our associates.

Training was implemented across network.

Talent Acquisition Consultant BlueCross BlueShield of TN May 2008 - December 2012

Filled over 1,100 positions in 4+ years in various areas including accounting/finance, individual

sales, interns, marketing, operations, and organizational development. Serve as lead recruiter for the commercial operations divisions, which are 2 of the 3 largest

divisions in the company. Overhauled claims and customer service recruiting process by changing interview format,

questions and selection grids. Consistently maintain low ‘time-to-fill’ metric of 30 to 60 days for each customer service and

claims training class. Contributed to claims processor and customer service representative training graduation

percentage increase from 78% in 2008 to 91% by 2011. Coordinated the summer internship program.

Page 2: Andy McDonald

Managed process improvement project focused on automating all pre-employment assessments which included research of assessment vendors, recommendation of selected vendor and coordination of job analysis and validation study for claims and customer service assessments.

Facilitated resume writing and interview skills training to internal/external clients.

Human Resources Technician BlueCross BlueShield of TN November 2005 – May 2008

Served as primary point of contact between internal/external applicants and recruiting staff. Assisted managers with a wide range of requests including employee transfers, file reviews, pay

rate changes and other assigned duties. Responsible for benefit enrollment education, including presentation to groups of new hires

ranging in size from 10 to 100. Implemented automated compensation tool which saved department in excess of $10,000

annually.

Education

B.S., Human Resources Management, University of Tennessee – Chattanooga

Technical Experience

Oracle PeopleSoft HR/Payroll, Version 8.9

Taleo Applicant Tracking System

Oracle CRM HR HelpDesk, Version 9.0

LinkedIn Recruiter SAP

UltiPro