anglo platinum presentation to theea forum finding the...

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1 Copyright (c) Anglo Platinum Limited 2006 Anglo Platinum presentation to the EA Forum 30 August 2006 Finding the business drivers In Enterprise Architecture Philip Venter

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  • 1Copyright (c) Anglo Platinum Limited 2006

    Anglo Platinum presentation to the EA Forum

    30 August 2006

    Finding the business drivers In Enterprise Architecture

    Philip Venter

  • 2Copyright (c) Anglo Platinum Limited 2006

    Agenda

    Background

    Business

    Drivers for change

    Architectural concepts

    Approach to implementation

    Research and learn from others

    Develop a target architecture

    Build strong foundations

    Respond to short term business

    needs

    Develop an EA capability

    Toolset selection

    ARIS

    Utilities

    Early deliverables and business successes Business Process Models

    Utilities

    Documentation

    Information and Data Models

    Application Models Technology Models

    Learnings

    The Way Forward

    Governance

  • 3Copyright (c) Anglo Platinum Limited 2006

    Overview of Anglo Platinuma member of the Anglo American Group

    Anglo Platinum, listed in Johannesburg, London and Brussels, is the worlds leading producer of platinum and platinum group metals, accounting for about 38% of the worlds newly mined production.

    2005 2004

    R 000 US$ 000 R 000 US$ 000

    Total Assets 35,789.5 5,640.5 32,522.2 5,761.3

    Net Sales 22,938.0 3,602.3 19,267.0 2,993.2

    Profit after Tax 4,489.9 705.0 2,486.3 386.3

    In addition to its wholly owned and joint venture mining and refining operations in South Africa, it participates in joint venture exploration and / or mining activities in Canada, Russia, Brazil and Zimbabwe. Negotiations have been concluded in the Sishuan Province in China to explore matters of joint interest.

  • 4Copyright (c) Anglo Platinum Limited 2006

    Location

  • 5Copyright (c) Anglo Platinum Limited 2006

    Business Drivers for Change

    Drive for accurate, timely, consistent information

    One source of the truth

    Requirement for meaningful performance measurement metrics

    Business focus on certain critical processes

    Safety, Health and Environment, Mining, Planning, etc.

    Reduce Business and ICT complexity

    Multiple business process in place at different operational units

    Various modelling methods, tools and standards across the enterprise

    Islands of IT needed to be reigned in and subject to governance

  • 6Copyright (c) Anglo Platinum Limited 2006

    Reduce Business and ICT Complexity

    Major opportunity to reduce ICT total cost of ownership

    (TCO) in labour, maintenance, upgrades, licensing and integration

    Major opportunity to reduce ICT total cost of ownership

    (TCO) in labour, maintenance, upgrades, licensing and integration

    Group ICT will work to actively reduce applications and manage technical infrastructurecomplexity

    Duplication

    Customisation

    Solutions focus

    Distributed architecture

    Solutions complexity

    Business model (including JV model)

    Inconsistent business processes

    Proliferation of legal entities

    A clearer and simplified business model will allow ICTto operate more effectively

    Business complexity Process

    complexityICT

    complexity

  • 7Copyright (c) Anglo Platinum Limited 2006

    This programme is very closely aligned to the FFF goals, particularly that of reducing organisational complexity

    Standard Processes

    & Org Structure

    Single Repository

    and Template

    ICT Complexity Reduction

    Sustaining Capability

    Fit For Future Goal

    Performance Culture

    More effective support functions

    Address the increasing importance of JVs

    Reduce organisational complexity

    More reliable delivery of projects

    Improved processing productivity

    Improved productivity and cost efficiency

    Focus on most important business

    priorities

    One business

  • 8Copyright (c) Anglo Platinum Limited 2006

    Business and ICT Complexity Reduction Opportunities

    Reduce infrastructure costs by rationalising

    serversMore than 400 servers

    ICT

    Infrastructure

    Reduce the number of applications by

    between 10% and 20%

    Duplication of

    functionality across

    applicationsSystems

    Reduce interfaces through less replication

    and simpler integration approaches

    Several different

    versions of key KPIsInformation

    Consistent definitions of roles across

    business units with associated

    performance standards

    Multiple

    definitions of identical

    roles

    Organisation

    Standardised process template with

    embedded best practices defined in a

    single repository

    Multiple versions of

    core processes

    Business Processes

    Opportunity/ BenchmarkMeasure of Complexity

    Opportunity Area

    Bu

    sin

    ess

    Dri

    ve

    nIT

    Dri

    ve

    n

  • 9Copyright (c) Anglo Platinum Limited 2006

    Taking into account increasing pressure brought about by

    demands for reduced Business and ICT complexity, improved

    governance and the need for close alignment between ICT and

    Business, Anglo Platinum recognised the need for a structured

    architecture based on sound business principles.

    In 2005, Anglo Platinum adopted Gartner's "good enougharchitecture approach which provides for the delivery of essential

    business value in the short term and the flexibility to change

    with business requirements.

    This approach contrasts with the bullet proof, "perfect" architecture

    that is inappropriate to the needs of a relatively straightforward

    business such as mining and is rarely achieved outside of, for

    example, the aerospace or financial sectors.

    Anglo Platinum View of Architecture

  • 10Copyright (c) Anglo Platinum Limited 2006

    Enterprise Architecture Frameworks

    Three frameworks contributed to the development of the Anglo Platinum EA framework:

    1. BIDAT

    Defines the boundaries of the different architecture domains: Business Information Data Applications Technology

    Simple, easy to use Easily understood by business Already partially adopted at Anglo Platinum Needed to break out information from data

  • 11Copyright (c) Anglo Platinum Limited 2006

    Enterprise Architecture Frameworks

    2. Zachman

    Basis for development of the conceptual framework and meta model:

    Reference model to check completeness

    Comprehensive but not intuitive

    3. TOGAF

    Comprehensive reference for EA method

    Input to EA guiding principles

    Development of EA roles and skills matrix

    Extensive user base

  • 12Copyright (c) Anglo Platinum Limited 2006

    Anglo Platinum View of Architecture

    To this end, the focus of the Architecture teams, working closely with business, has been on the Business organisation, processes, policies, people, etc.and Information sources, flow and destination of informationlayers of the architecture as depicted in the EA cube.

    Enterprise

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  • 13Copyright (c) Anglo Platinum Limited 2006

    Agenda

    Background

    Business

    Drivers for change

    Architectural concepts

    Approach to implementation

    Research and learn from others

    Develop a target architecture

    Build strong foundations

    Respond to short term business

    needs

    Develop an EA capability

    Toolset selection

    ARIS

    Utilities

    Early deliverables and business successes Business Process Models

    Utilities Documentation

    Information and Data Models Application Models Technology Models

    Documentation

    Learnings

    The Way Forward

    Governance

  • 14Copyright (c) Anglo Platinum Limited 2006

    Difficult to justify purely on cost

    Learning from Others -1

    You cannot cost justify architecture. Architecture is not an expense. Architecture does not displace any other costs. Architecture is an asset. You can save orders of magnitude more money and time, but you have to invest in Architecture to enable you to do something you otherwise are unable to do, namely: Alignment,Integration, Change, and Mass Customisation.

    Architecture is an Information-Age idea.

    Cost Justification was an Industrial Age idea.

    John Zachman 2001

  • 15Copyright (c) Anglo Platinum Limited 2006

    Importance of research and learning from others

    Not a silver bullet for all business requirements

    Focus on short to mid term business benefits

    Use consulting resource for manpower, previous experience and to fast track deliverables

    Develop an in-house architectural support capability

    Create a strong architectural governance supporting corporate governance

    Architecture is never completed as business and IT continually change

    EA is not a high profile occupation. Often advantageous to remain in the background!

    Learning from Others - 2

  • 16Copyright (c) Anglo Platinum Limited 2006

    ICT focus and investment in recent years led to relatively

    well developed applications and technology architectures but with few perceived benefits to business

    Business structure and processes had evolved over a longer

    period and on a decentralised basis

    Alignment between ICT and business was sporadic

    Different architectural domains were, and may remain, at

    varying levels of maturity

    Develop a Target Architecture: Vision

  • 17Copyright (c) Anglo Platinum Limited 2006

    Develop a Target Architecture: Maturity Levels

    Leveraging the EA to improve business benefit

    Optimised5

    Completing the EAManaged4

    Developing the EA by applying a consistent process

    Defined3

    Building the EA management foundation

    Repeatable2

    Creating EA AwarenessInitial1

    EA Capability MaturitySEI CMM *Level

    * SEI CMM: Software Engineering Institute Capability Maturity Model

  • 18Copyright (c) Anglo Platinum Limited 2006

    Develop a Target Architecture: Current and target

    0

    1

    2

    3

    4

    5

    Tools

    People

    ContentProcess

    Products/Services

    CurrentTarget

    4 = Managed

  • 19Copyright (c) Anglo Platinum Limited 2006

    Build strong foundations for target architectures

    Develop easily understood standards, guidelines and principles

    Establish conceptual framework and meta model

    Engage senior management in development of high level processes

    Deliver appropriate training

    Build Strong Foundations

  • 20Copyright (c) Anglo Platinum Limited 2006

    EA Principle Template

    Enterprise

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    EnterpriseEnterprise

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    One line principle

    Principle

    Supporting rationale

    Rationale

    1. Implications resulting from the principle

    Implications

    Architecture Architecture Design Design ManagementManagement

  • 21Copyright (c) Anglo Platinum Limited 2006

    One of the key EA principles adopted

    Enterprise

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    Enterprise Architecture is driven by business and adds value.

    Principle

    All EA initiatives should be in support of the business objectives and strategic initiatives, as is the case with any other ICT project. Business

    alignment with defined business outcomes will focus EA initiatives and prevent analysis paralysis.

    Rationale

    1. Bring EA into the mainstream of the business increasing business alignment

    through improved business focus and communication.

    2. Transforming EA from a service to a value-adding business solution.

    3. Strategic business objectives are incorporated into business and solutions

    architecture. Link the EA strategy to the ICT strategy with a focus on practical

    execution.

    4. Require the business to define their EA needs and require ICT to orchestrate

    services through a methodology of rigorous relationship management.

    5. ICT projects that link to strategic business objectives, processes and

    information needs will likely receive funding.

    6. Programme and project management disciplines should be applied.

    7. Measure and manage the amount spent on and the value received from EA.

    8. Clarify business strategies and the role of EA in achieving them.

    9. EA will only be developed to the appropriate level of detail based on the

    business objectives.

    Implications

    Architecture Architecture Design Design ManagementManagement

  • 22Copyright (c) Anglo Platinum Limited 2006

    Process Levelling Guidelines

    Purpose

    Guidelines

    Level Detail Consistency

    Process detail at the same level must be consistent.

    After every level is built, do a levelling exercise to check if each object at a

    level is relatively equivalent to the others at the same level.

    Same level of detail?

    Process Boundaries

    Decompose into.

    Start End

    In-between

    A true process has a clear start and end.

    What is a Process Level?

    A process level provides a view into a business process at a

    specified level of detail

    Process levels are organised hierarchically the lower the

    process level the more detailed it would be

    Process vs. Function

    Document business processes that flow through horizontally and affect all vertical departments.

    Department(Org Unit)(Function)

    Refer to Business Architecture principle:

    Department(Org Unit)(Function)

    Department(Org Unit)(Function)

    Department(Org Unit)(Function)

    Process

    Process

    Model the business using a process approach, whilst retaining functional accountability for the activities.

    Principle

    The business is still organised along functional lines, althoughthe activities are modelled with a end-to-

    end process approach. This hybrid approach drives process optimisation and measurement, but

    maintains the benefits of functional management based on disciplines.

    Rationale

    Architecture Architecture Design Design Management Management

    Process Model Levels

    Contextual

    Cross Functional

    Task

    If you have too many levels the clarity of the hierarchical

    approach may be lost in the complexity of layers and levels.

    Level 0 Level 0

    Level 1 Level 1

    Level 2 Level 2

    Level 3Level 3

    Level 4 Level 4

    Level 5 Level 5

    Activity

    Work Step

    Value Chain

    Sub-process

    Process

    Enterprise Process

    Process

    Implementation

    Operational

    VIEW

    Process Model Level - DefinitionsLevel DefinitionLevel Name

    Level 5

    Level 4

    Level 3

    Level 2

    Level 1

    Level 0

    To provide a step-by-step guide to each activity as a work

    instruction or taskWork Step

    To provide an operational view of each sub-process with

    the role accountability for each activity, as well as any

    inputs or outputs.

    Activity

    To depict the implementation of the previous level to show

    how the processes are executed.Sub-Process

    To provide a business process view of the business that

    can be assigned to a process owner and that can be

    measured.

    Process

    To provide a view of the cross-functional value chains of

    each of the enterprise processes. Each value chain

    component has a profound impact on achieving a

    strategic business objective.

    Value Chain

    To provide the context of the Anglo Platinum business

    model aligned to the strategic objectives.Enterprise Process

    Level 5

    Level 4

    Level 3

    Level 2

    Level 1

    Level 0

    To provide a step-by-step guide to each activity as a work

    instruction or taskWork Step

    To provide an operational view of each sub-process with

    the role accountability for each activity, as well as any

    inputs or outputs.

    Activity

    To depict the implementation of the previous level to show

    how the processes are executed.Sub-Process

    To provide a business process view of the business that

    can be assigned to a process owner and that can be

    measured.

    Process

    To provide a view of the cross-functional value chains of

    each of the enterprise processes. Each value chain

    component has a profound impact on achieving a

    strategic business objective.

    Value Chain

    To provide the context of the Anglo Platinum business

    model aligned to the strategic objectives.Enterprise Process

    Focus

    Focus

    Purpose of Process Model Levelling

    Process level identification and defining is important to

    ensure consistency of detail at each level

    structure models consistently across modelling projects

    ensure models used for analysis purposes are at the same level

    ensure that levels are not randomly added or omitted

  • 23Copyright (c) Anglo Platinum Limited 2006

    Build strong foundations for target architectures

    Develop easily understood standards, guidelines and principles

    Establish conceptual framework and meta model

    Engage senior management in development of high level processes

    Deliver appropriate training

    Build Strong Foundations

  • Copyright (c) Anglo Platinum Limited 2006

    24

    Enterprise ArchitectureSummary Conceptual Framework

    Version 1.03

    May 2005

    Copyright Real IRM Solutions (Pty) Ltd

    2005

    Enterprise Process (Level 0)

    Value Chain (Level 1)

    Process (Level 2)

    Sub-process (Level 3)

    Activity (Level 4)

    Work Step (Level 5)

    Process Models

    Wide Area Network

    Site Network

    Local Area Network

    Information Applications

    Information Application Modules

    Information/Network

    Business Architecture

    Information Architecture

    Data Architecture

    Application Architecture Technology Architecture

    Product List

    Material List

    Product Models

    Physical Location Hierarchy

    Organisation Unit Hierarchy

    Job List

    Business Role List

    Position ListPeople List

    System Role List

    Organisation Models

    Risk List

    Control List

    Risk and Controls Models

    Strategic Objectives List

    Business Principles List

    Strategic Models

    Enterprise Process (Level 0)

    Value Chain (Level 1)

    Process (Level 2)

    Sub-process (Level 3)

    Activity (Level 4)

    Task (Level 5)

    Product List Material List

    Process/Product

    Enterprise Process (Level 0)

    Value Chain (Level 1)

    Process (Level 2)

    Sub-process (Level 3)

    Activity (Level 4)

    Task (Level 5)

    Organisation Unit Hierarchy

    Business Role List

    Position List

    Physical Location Hierarchy

    Process/Organisation

    Enterprise Process (Level 0)

    Value Chain (Level 1)

    Process (Level 2)

    Sub-process (Level 3)

    Activity (Level 4)

    Task (Level 5)

    Risk ListControl List

    Process/Risk

    Enterprise Process (Level 0)

    Value Chain (Level 1)

    Process (Level 2)

    Sub-process (Level 3)

    Activity (Level 4)

    Task (Level 5)

    Strategic Objectives List

    Business Principles List

    Process/StrategicBusiness Cycles Hierarchy

    Cycle ModelsEnterprise

    Process (Level 0)

    Value Chain (Level 1)

    Process (Level 2)

    Sub-process (Level 3)

    Activity (Level 4)

    Task (Level 5)

    Business Cycles Hierarchy

    Process/Cycle

    Document Hierarchy

    Information Hierarchy Metrics Hierarchy

    Information Models

    Enterprise Process (Level 0)

    Value Chain (Level 1)

    Process (Level 2)

    Sub-process (Level 3)

    Activity (Level 4)

    Task (Level 5)

    Document Hierarchy

    Information Hierarchy

    Metrics Hierarchy

    Information/Process

    Position List

    Information Hierarchy

    Metrics Hierarchy

    Information/Organisation

    Logical Databases

    Data Subject Areas

    Entities

    Information Hierarchy

    Tables

    Information/Data

    Information Hierarchy

    Applications

    Application Modules

    Application Interfaces

    Information/Application Source

    Information Hierarchy

    Metrics Hierarchy

    Applications

    Application Modules

    Application

    Interfaces

    Information/Application Deployment

    Logical Databases

    Data Subject Areas

    Entities

    Tables

    Data Models

    Logical Databases

    Data Subject Areas

    Entities

    Position List

    Data/Organisation

    Server ListLogical

    Databases

    Data/Network

    Enterprise Process (Level 0)

    Value Chain (Level 1)

    Process (Level 2)

    Sub-process (Level 3)

    Activity (Level 4)

    Task (Level 5)

    Logical Databases

    Data Subject Areas

    Entities

    Tables

    Data/Process

    Applications

    Application Modules

    Application Interfaces

    Application Hierarchy

    Application Models

    Position ListApplications

    Application Modules

    Application Interfaces

    Application/Organisation

    System Role List

    Applications

    Application Modules

    Application Interfaces

    Application/System Role

    Server List

    Applications

    Application Modules

    Application Interfaces

    Application/Network

    Enterprise Process (Level 0)

    Value Chain (Level 1)

    Process (Level 2)

    Sub-process (Level 3)

    Activity (Level 4)

    Task (Level 5)

    Applications

    Application Modules

    Application Interfaces

    Application/Process

    Applications

    Application Modules

    Application Interfaces

    Logical Databases

    Data Subject Areas

    Entities

    Tables

    Application/Data

    Server ListInfrastructure Applications

    Hierarchy

    Infrastructure Applications

    Technology Models

    Organisation Unit Hierarchy

    Position List

    Physical Location Hierarchy

    Server List

    Network/Organisation

    Server ListInfrastructure Applications

    Network/Infrastructure

    Applications

    Network Models

    System Software Models

    Application Models

    Data Models

    Document Models

    Information Models

    Cycle Models

    Strategic Models

    Risks and Controls Models

    Organisation Models

    Product Models

    Process Models

    Legend

    Network Models

    System Software Models

    Application Models

    Data Models

    Document Models

    Information Models

    Cycle Models

    Strategic Models

    Risks and Controls Models

    Organisation Models

    Product Models

    Process Models

    Legend

  • Copyright (c) Anglo Platinum Limited 2006

    25

    Organisational Unit Type Model(Organizational Chart)To provide a hierarchical view of the various

    types organisational units.

    OrganisationalUnit Type 1.1

    Org anizationalUnit Type 1.2

    OrganizationalUnit Type 1

    Organisation Model(Organizational Chart)

    To provide a hierarchical view of the organisational units, positions and the jobs of the whole organisation.

    OrganisationalUnit A

    OrganisationalUnit A.1

    Job 2

    Cost Center A

    Position A.1 Job 3

    OrganisationalUnit A.2

    Job 4Position A.2

    Position A.0Cost CentreAn accounting Cost Centre (sourced from SAP).

    Object Type: Organizational UnitSymbol Type: Cost Center

    Attributes:*Name: Name of the Cost Centre

    Organisational UnitAn organisational unit, e.g. company, division,

    Operational unit, business unit and department.

    Object Type: Organizational UnitSymbol Type: Organizational Unit

    Attributes:*Name: Name of the Organisational

    Unit*Identifier : SAP Identifier*Description: Description of the

    Organisational Unit*Name ext. system (alias): SAP Name

    JobA generic position to group positions

    (sourced from SAP).Object Type: Organizational Unit Type

    Symbol Type: Position TypeAttributes:*Name: Name of the Job

    *Identifier: SAP Identifier*Description: Description of Job

    Job List(Organizational Chart)

    To provide a l ist of all jobs.

    Job 2Job 1 Job 3

    Business RoleRepresents the part that mus t be played in the execution of similar activi ties

    Object Type: Person TypeSymbol Type: Position Description

    Attributes:*Name: Name of the Business Role

    *Description: Description of the Business Role

    Location

    A geographical location/area where business operations are conducted.Object Type: Location

    Symbol Type: LocationAttributes:*Name: Name of the Location

    *Location Type: Not selected this is a location and not a location type

    Location Model(Organizational Chart)

    To provide a hierarchical view of the geographical locations where business operations are conducted.

    Location A.1

    Locat ion A.1.i Location A.1.ii

    Location Type Model(Organizational Chart)

    To provide a hierarchical view of the geographical location types where

    business operations are conduc ted.

    Locati on Type

    A.1

    Location TypeA.1.2

    Location TypeA.1.1

    Location Type

    A geographical location type where business operations are conducted.

    Object Type: LocationSymbol Type: LocationAttributes:*Name: Name of the Location Type

    *Location Type: Selected this is a location

    type

    Business Role List(Organizational Chart)To provide a list of all business roles.

    Business Role

    1

    Business Role

    2

    Business Role

    3

    Business Role Allocation(Organizational Chart)Allocate a business role to jobs and/or positions.

    Business Role1

    Job 1

    Position A.2

    Location Type Assignment Model(Organizational Chart)Assign all the locations to their respective

    location types.

    Location Type

    A.1.1

    Location A.1.i

    Organisational Unit TypeA generic type of organisational unit within the business

    Object Type: Organizational unit typeSymbol Type: Organizational unit type

    Attributes:*Name: Name of the Organisational Unit Type

    Description: Description of the Organisational Unit type

    Organisational Unit Type Assignment Model(Organizational Chart)Assign all the Organizational Units to their respective Organisational Unit Types.

    Organisationa lUnit Type 1.1

    O rganizationalUnit Type 1.2

    OrganisationalUnit Type 1

    Position

    Position that an employee is appointed in(sourced from SAP).Object Type: Position

    Symbol Type: PositionAttributes:

    *Name: Name of the Position*Identifier: SAP Identifier

    *Employee: Person employed in position

    Product List(Product Tree)Presents the products of the organisation

    in a hierarchical tree.

    Product A

    Product A.1 Product A.2

    Material and Equipment List(Material diagram)

    Represents Equipment and Material used within the business.

    Material Type 1 Material Type 2

    EquipmentType 1

    EquipmentType 2

    Service Detail(Product/Service Exchange Diagram)

    To provide the detail surrounding the delivery of a specific service category

    Locat ion A.1.iService Category

    1.1

    Application 1

    Business Role 1

    Organisat ional UnitA.1

    RAIDEIT Service 1.1.B.i

    IT Service 1.1.B. ii

    RAIDE

    RAIDE

    InfrastructureApplication 1

    Strategic Objectives Model(Objective Diagram)Presents the strategic objectives of the organisation

    in a hierarchical tree.

    Strategic

    Objecti ve 1.2

    StrategicObjective 1.2.1

    StrtategicObjective 1.2. 2

    Strategic ObjectiveStrategic objective of the organisation.

    Object Type: ObjectiveSymbol Type: Objective

    Attributes:*Name: Name of the Strategic ObjectiveDescription: Description of the Strategic

    Objective

    Product

    Product of the organisation , e.g. Platinum, Gold, etc.Object Type: P roduct/Se rvice

    Symbol Type: P roductAttributes:

    *Name : Name of th e Produc tDescription: Description of the Produ ct

    Service Level Agreements(Product/Service Tree)To provide a view of the different service providers and the SLA contract agreements drawn up for each provide.

    Service LevelAgreement 3

    Service LevelAgreement 2

    Organisati onal UnitA.1

    Organisat ional UnitA.2

    Organisational UnitB

    Service LevelAgreement 1

    Service Level AgreementA Service Level Agreement Contract between

    the business and an organisational unitObject Type: Product/Service

    Symbol Type: ServiceAttributes:

    *Name: Name of the SLAIdentifier: An identifier for the SLA

    *Service Type: SLA

    SLA Structure(Product/Service Tree)

    To provide hierarchical breakdown of the SLA into its different schedules

    Service LevelAgreement 1

    Servi ce Category1.3

    Servi ce Category1.2

    Servi ce Category1.1

    Service Category

    A category into which the services is dividedObject Type: Product/Service

    Symbol Type: ServiceAttributes:

    *Name: Name of the ScheduleIdentifier: An identifier for the Service CategoryDescription: A description of the Service Category

    Service Breakdown(Product/Service Tree)To provide hierarchical breakdown of the SLA Services

    Service Category1.1

    Service 1.1.A

    Service 1.1.B

    Service 1.1.A. i Service 1.1.A. ii

    Service 1.1.B. i

    ServiceA service that forms part of a Service Category

    Object Type: Product/ServiceSymbol Type: Service

    Attributes:*Name: Name of the Service

    *Identifier: A unique identifier for the ServiceDescription: A description of the service

    Service 1.1.A

    Measurement

    2.1.B.i

    Measurement

    2.1.B.ii

    Service Measurements(Product Allocation Diagram)To depict which measurements are used to

    evaluate service del ivery.

    Information Technology Services(Product/Service Tree)

    To provide a view of the different Information Technology Services that are provided to the business

    IT Service Group1

    IT Service Group2

    IT Service Group3

    IT Service Group Structure(Product/Service Tree)

    To provide hierarchical breakdown of the Service Group into Service Categories

    IT Service Group1

    IT ServiceCategory 1.1

    IT ServiceCategory 1.2

    IT Service Breakdown(Product/Service Tree)

    To provide hierarchical breakdown of the IT Services

    IT ServiceCategory 1.1

    IT Service 1.1.B

    IT Service 1.1.A

    IT Service 1.1.A.i

    IT Service 1.1.B.i IT Service 1.1.B.ii

    Material/EquipmentRepresents the material and equipment that

    is used within the business Object Type: Material type

    Symbol Type: Material typeAttributes:

    *Name: Name of the Material/Equipment type

    Description: Description of the

    Material/Equipment type

    Business Risks(Business Controls diagram)

    Represents various risks faced by the business.

    Risk 2 Risk 1

    RiskA specific type of risk in the organisation Object Type: Risk

    Symbol Type: RiskAttributes:

    *Name: Name of the RiskDescription: Description of the Risk

    IT Service GroupA specific service group provided to the business by Information Technology

    Object Type: Product/ServiceSymbol Type: Information Service

    Attributes:*Name: Name of IT Service Group

    Identifier: An identifier for the IT Service Group

    IT ServiceA service that forms part of a IT Service Category

    Object Type: Product/ServiceSymbol Type: Information Service

    Attributes:*Name: Name of the IT Service*Identifier: A unique identifier for the IT Service

    Description: A description of the IT Service

    IT Service Category

    A category into which the IT Services group is dividedObject Type: Product/ServiceSymbol Type: Information Service

    Attributes:*Name: Name of the Schedule

    Identifier: An identifier for the IT Service CategoryDescription: A description of the IT Service Category

    Infrastructure Application Classes Model(Application System Type Diagram)

    Strategically summarises the infrastructure application portfolio on the highest level.

    I nfastructureApp Class 1

    InfrastructureApp Class 2

    InfrastructureApp Class 3

    InfrastructureApplications

    Server Detail Model(Access Diagram (Physical)Depicts the configuration of the server in

    terms of infrastructure applications.

    Server A.1.i.a

    InfrastructureApplication 1

    InformationStore 4

    LogicalDatabase 1

    Application 1

    Application 1.1

    App 1/App 2Interface

    Infrastructure Application List(Application System Type Diagram)List the infrastructure applications for

    the organisation

    InfrastructureApplication 1

    InfrastructureAppl ication 2

    Infrastructure Application

    Class List Model(Application System Type Diagram)

    List the infrastructure applications that belongs to an infrastructure appl ication

    class.

    InfastructureApp Class 1

    InfrastructureApplication 1

    InfrastructureApplication 2

    Infrastructure Application ClassRepresents a technology application c lass of the

    infrastructure appl ication portfolio, e.g. network, DBMS.Object Type: Application System ClassSymbol Type: Application System Class

    Attributes:*Name: Name of the Infrastructure Application

    Class*Description: Description of the Infrastructure

    Application Class

    Infrastructure ApplicationAny infrastructure application package, e.g.

    software development environment, operating system,middleware, office automation, network.

    Object Type: Application System Type

    Symbol Type: IT SystemsAttributes:

    *Name: Name of the Infrastructure Application*Description: Description of the Infrastructure

    Application

    Server List Model(Network Diagram)

    List of servers.

    Server A.1. i.a

    Server A.1.i.b

    Server Types(Network Diagram)List of server types.

    Server Type 1

    Server Type 2

    Server Type

    A generic server description that is used to classify logical servers.

    Object Type: Hardware Component TypeSymbol Type: Hardware Component Type

    Attributes:*Name: Name of the Server Type*Description: Description of the Server Type

    Server Deployment Model(Network Diagram)List the logical servers per location, as well as the server types

    of each server.

    Server A.1.i.a Server Type 1

    Location A.1.i

    Server A.1.i.b Server Type 2

    Server

    A logical server hosting application, databases or office

    automation components.Object Type: Hardware Component Symbol Type: Hardware Component

    Attributes:*Name: Name of the Server

    *Description: Description of the ServerServer Environment: Environment the server is used in

    Server Support: Type of support the server receives

    Application Module Info/Data Usage Model(Access Diagram)List al l the data and information elements accessed by the application module.

    App 1.1.cCharacteristic 1.1.b

    Metric 1.1.a

    Dimension1.1

    Fact 1.1

    Entity 1.A

    Attribute1.1.b

    Attribute1.1.a

    Report 2

    Application 1.1

    App 1.1.a App 1.1.b App 1.1.c

    Application Modules Model(Application System Type Diagram)

    Decomposes an application functionally into modules.

    Application Ownership Model(Access Diagram)Indicate the business and technical owner of an

    application.

    Application 1

    Position A.2

    Position 1

    Application Classes Model(Application System Type Diagram)

    Strategical ly summarises the application portfolio on the highest level.

    ApplicationClass 1

    ApplicationClass 1.1

    ApplicationClass 1.2

    ApplicationClass 1.1.1

    ApplicationCla ss 1.1.2

    Application Class

    Represents a business functional class of the applicationportfolio.

    Object Type: Application System ClassSymbol Type: Application Sys tem ClassAttributes:

    *Name: Name of the Application Class*Description: Description of the Application Class

    Application Class List Model(Application System Type Diagram)List the business applications that belongs to an application class.

    Application

    Cl ass 1.1.1

    Appl ication 1 Application 2

    Application List Model(Application System Type Diagram)

    List all the major applications within the organisation.

    Application 1 Appl ication 2 Applica tion 3

    Application Decomposition Model(Application System Type Diagram)

    Decomposes a major application into sub-applications.

    Appl ica tion 1

    Applica tion 1.1 Application 1.2 Application 1.3

    Application ModuleA module represents a logical subset of the functionali typresented by an application. The lowest level module

    would be a function of the application, e.g. sc reen or report.Object Type: Module Type

    Symbol Type: Module TypeAttributes:*Name: Name of the Application Module

    *Description: Description of the Application Module

    Application Interfaces Model(Application System Type Diagram)List al l the interfaces between applications.

    Application 1 Application 2 Appli cation 3App 1/App 2

    Inte rfaceApp 2/App 3

    Interface

    App 1/App 3Interface

    Application Databases Model(Access Diagram)List al l the databases accessed by the application.

    Application 1Logical

    Database 1

    Application Technology Model(Access Diagram)List al l the minimum technology requirements to

    deploy the business application.

    Server Type 1

    I nfrastructureApplication 1

    I nfrastructure

    Application 2

    Applica tion 1

    Application InterfaceAn application interface represents al l the connec tivity between two applications.

    Object Type: Application System TypeSymbol Type: Application System Type

    Attributes:*Name: Name of the Application Interface

    *Description: Description of the Application Interface

    Application1

    Applica tion3

    Application Dependencies Model(Application System Type Diagram)List all the dependencies between applications

    Application Dependency

    Indicates the type of dependency

    between applications.Connection Type: is predecessor ofAttributes:*Application

    Dependency: The type of dependency

    Application

    An application is an application package or custom- developed system supporting a business process.

    Object Type: Application System TypeSymbol Type: Application System Type

    Attributes:*Name: Name of the Application *Description: Description of the Application

    Operating System: The operating system the application runs on

    Application Life Cycle: The life cycle stage the application is currently in.Historic Cost of Ownership: Rand value of the applications cost of ownership

    Estimated Cost of Application: The estimated cost of new applicationsRetirement Date: Date application is to be retiredData Migrated: Indicate if a retired applications data has been migrated.

    Migrated Data Location: The location of the migrated data.Implementation Date: Date application was/is to be implemented.

    Level 3 Sub-process Detail Model

    Level 4 Activity Detail ModelLevel 5 Task Detail Model(Function Allocation Diagram)

    To further explain the detail of the Sub-process/Task/Activi ty such as ownership.

    L3 Sub-processB1-2b

    Product A.1

    Version 1.0

    App 1.1.a

    BusinessRole 1

    RAID E

    Service 1.1.A.i

    LocationType A.1.2

    LocationA.1.i

    Organisational Unit A.1

    RAIDE

    Application1

    Job 1

    RAIDEEquipmentType 2

    Reference 1

    Report 2

    Document 1

    Position A.2

    Risk 1

    Organisatio

    nal UnitType 1.1

    Variant Area1

    RAIDE

    RAIDE

    Logical

    Database 1

    Level 4 Activity Model(eEPC)To provide an operational view of each sub-process with

    the role accountabi lity for each activity, as wel l as any inputs or outputs.

    Event 1

    L4ActivityB1-2b.i

    L4ActivityB1-2b.ii

    Event 3 Event 5

    Outcome 1Outcome 2

    L4Activity

    B1-2b.iiiL4

    Activity

    B1-2b.iv

    L3Sub-process

    B1-2a

    L3Sub-process

    B1-2c

    Event 4

    Level 5 Task Model(eEPC)To provide a step-by-step guide to each activi ty as a work

    instruction or task.

    L5 Task B1-2b.ii.a

    L4Activ ityB1-2b.i

    L5 Task B1-2b.ii.b

    Event 3 Event 5

    Outcome 1Outcome 2

    L4ActivityB1-2b.iii

    L4ActivityB1-2b.iv

    Event 2

    Level 2 Process Detail Model(Function Allocation Diagram)

    To further explain the detail of the Process such as ownership.

    L2Process

    B1-2

    MeasurementType 2.1.B

    Product A.1

    StrategicObject ive 1 .2.i

    Position A.2

    D

    Application 1

    Risk 1

    Level 1 Value Chain Detail Model(Function Allocation Diagram)To further explain the detail of the Value Chain such as ownership.

    L1 Value Chain B1 Position A.0Risk 1

    D

    Level 0 Enterprise Process Model(Value Added Chain Diagram)To provide the context of the Anglo Platinum business model aligned to the strategic objectives.

    Enterprise Process C

    L0

    Enterprise Process A

    L0

    Enterprise Process B

    L0

    Level 1 Value Chain Model(Value Added Chain Diagram)To provide a view of the cross-functional value chains of each of the enterprise processes. Each value chain component has a profound impact

    on achieving a strategic business objective.

    Value Chain B1

    L1

    Value Chain B2

    L1

    Level 2 Process Model(Value Added Chain Diagram)To provide a bus iness process view of the business that can be

    assigned to a process owner and that can be measured.

    ProcessB1-1

    L2

    ProcessB1-2

    L2

    ProcessB1-3

    L2

    Event Represents a triggering or resulting state.

    Object Type: EventSymbol: EventAttributes:*Name: Name of the Event

    Rule Outcome

    Indicates different outcomes.Connection Type: leads toAttributes:*Connection Role: Description of the outcome.

    Rule OutcomeIndicates different outcomes.Connection Type: leads toAttributes:

    *Connection Role: Desc ription of the outcome.

    Value Chain Ownership

    Indicates the position that is the owner of the value chain.Connection Type: contributes toAttributes:*Connec tion Role: D(ecide)

    Strategic Objective SupportIndicates whether the process supports the strategic

    object ive direct ly on indirectly.Connection Type: supportsAttributes:*Strategic Objective Direct Support: Check for direct support

    and uncheck for indirect support

    Enterprise Process (Level 0)Represents the business at an enterprise level.Object Type: FunctionSymbol Type: Value Added ChainAttributes:*Name: Name of the Enterprise Process

    (verb noun)

    *Description: Description of the Enterprise Process

    *Process Level: Indicate the process level. Choose from L0;L1;L2;L3;L4;L5

    *Value Chain From: The starting point of the Enterprise Process

    *Value Chain From: The final product of the Enterprise Process

    Value Chain (Level 1)

    A Value Chain is cross-functional and has a profound impact on achieving

    strategic objectives.Object Type: FunctionSymbol Type: Value Added ChainAttributes: *Name: Name of the Value Chain (verb noun)*Process Level: Indicate the process level. Choose from

    L0;L1;L2;L3;L4;L5*Description: Description of the Value Chain*Value Chain From: The starting point of the Value Chain*Value Chain To: The final product of the Value Chain

    Process (Level 2)A Process is a series of steps that receives inputs, adds value andtransforms the inputs into outputs. Object Type: FunctionSymbol Type: Value ChainAttributes:*Name: Name of the Process (verb noun)*Description: Description of the Process*Process Level: Indicate the process level. Choose from

    L0;L1;L2;L3;L4;L5

    Level 3 Sub-process Model(Value Added Chain Diagram)To depict the implementation of the previous level reflecting how the processes are executed.

    Sub-processB1-2a

    L3

    Sub-processB1-2b

    L3

    Sub-processB1-2c

    L3

    Process OwnershipIndicates the position that is the

    owner of the process.Connection Type: contributes toAttributes:

    *Connection Role: D(ecide)

    Sub-process (Level 3)A Sub-Process is a grouping of logically related Activities.

    Object Type: FunctionSymbol Type: Value ChainAttributes:Identifier: The services ID & Sub-service sequence number

    e.g. EDS.F3.2.1 only if this Sub-process is linked to a SLA

    *Name: Name of the Sub-process (verb noun)*Description: Description of the Sub-process*Process Level: Indicate the process level. Choose from

    L0;L1;L2;L3;L4;L5 SME: Name of Subject Matter ExpertSynonyms: Synonyms to Process nameVersion: Version of the Sub-process

    Task (Level 5)A single action that is executed as part of an Activity.

    Object Type: FunctionSymbol Type: FunctionAttributes:*Name: Name of the Task*Process Level: Indicate the process level.

    Choose from L1; L2; L3; L4; L5

    *Description: Description of the TaskSource: Reference to documentation that

    was used to document processOnline central: Tick this box if this task is

    supported by an applicationAuto central: Tick this box if this task is fully

    automated by a batch applicationManually: Tick this box if the task is

    performed with no application support

    Frequency: How often the task is performed

    Sub-process RAIDE

    Indicates the participation of a position/job/rolein a sub-process.Connection Type: contributes toAttributes:*Connection Role: R(ecommend), I(nput), A(gree),

    D(ecide), E(xecute) or a combination thereof e.g. RA, DE

    Frequency: The frequency of the participation

    Activity (Level 4)An Activity is a single (manual/automated) action that

    is executed in a specific sequence.Object Type: FunctionSymbol Type: FunctionAttributes:Identifier: The Sub-services ID & the

    activitys sequence number e.g.

    EDS.F3.2.1.5 if Activity is linked to SLA

    *Name: Name of the Activity (verb noun)*Process Level: Indicate the process level. Choose

    from L1; L2; L3; L4; L5

    *Description: Description of the ActivitySource: Reference to documentation that

    was used to document process

    Online central: Tick this box if this activity is supported by an application

    Auto central: Tick this box if this activity is fully automated by a batch application

    Manually: Tick this box if the activity is performed with no application support

    Base Service Type: Select what type of service the

    activity performs - SLABase Service Comments: Additional comments surrounding

    the base service SLAFrequency: How often the activity is performedConstraints: Describe constraints to the activityVariations: Describe any variances in how the

    activity is performed.

    Version InformationIndicates the version information for the

    specific document.Connection Type: lies onAttributes:*Version Date:Date the particular version was

    published

    *Revised Item:Changes made to the document*Reason: Reasons for the changes*Reviewer: Person who made the changes

    Please refer to the Meta-model standards documentation for minor differences

    between the L3 L5 Detail Models

    Variant AreaA business area where the process varies from the norm.

    Object Type: Functional ClusterSymbol Type: Functional BlockAttributes:*Name: Name of the Variant Area

    Information Hierarchy(Knowledge Structure Diagram)A depiction of the categories that make up the Information Classes

    Information

    Category A

    Informat ionClass 1.2

    InformationCategory B

    Document 1

    Information Store 1

    Document 2

    Report 1

    Informat ion

    Category B

    Information

    Category A

    Information Category List(Knowledge Structure Diagram)A l ist of the various information

    categories use in the business.

    Scorecard 1

    Position 1 Position A.2

    Scorecard 1.1

    Scorecards Owners(Access diagram)

    A representation of the owner for each scorecard

    Information Element SourceFunction allocation diagram)Depicts the various sources of the information element.

    Characteristic1.1.a

    Logical

    Database 1

    Metr ic 1.1.b

    Characteristic1.1.c

    Entity 1.A

    Attribute 1.1.a

    Attribute 1.1.b

    Application 1.1

    App 1.1.a

    Metric 1.1.a Document 3

    Characteristic1.1.a

    Calculation

    Report 4

    Measurement2.1.B.i

    Measurement

    2.1.B.iiMeasurement

    2.1 .B.iii

    Measurements(DW structure)

    To provide a view of the various instances measurements of a

    certain measurement type

    Measurement Strategic Objectives(PCD)

    A representation of the measurements that support strategic objectives.

    Objective Data F.....

    MeasurementType 2.1.A

    MeasurementType 2.1.B

    StrategicObjective 1.2.1

    Document 1 Document 2

    Document 3 Document 4

    Document List(Knowledge structure diagram)A l ist of the documents used within the business

    MeasurementCalculation

    1.1.B

    Application 1.1

    Position A.1

    Measurement2.1.B.i

    LogicalDatabase 1

    Measurement2.1.B.ii

    Position 1

    Position A.2

    Position A.3

    Ent ity 1.1

    Attribute 1.1.a

    App 1.1.a

    Document 2

    Characteristic1.1.a

    Metric 1.1.a

    Measurement Source(Function allocation diagram)

    Depicts the various sources of the information element.

    MeasurementType 2.1.A

    MeasurementType 2.1.B

    MeasurementType 2.1.A.i

    MeasurementType 2.1.A.ii

    MeasurementPerspective 2

    Measurement Type Hierarchy(DW structure)

    To provide a logical view of the measurement types hierarchy used for process management.

    Information Element: MetricDepicts a measurable attribute of the fact

    Symbol Type: Key FigureObject Type: ERM attribute

    Attributes: *Name: Name of the information element

    Description: A description of the information element

    Scorecard

    Depicts a scorecard used within the businessSymbol Type: Communication Structure

    Object Type: Cluster/Data modelAttributes:

    *Name: Name of the ScorecardDescription: A logical business-focused description of the scorecard.

    MeasurementPerspective 1

    MeasurementPerspective 2

    MeasurementPerspective 3

    MeasurementPerspective 4

    Measurement Perspectives(DW structure)A classification of the measurements used

    by Anglo Platinum into various groups

    Report List(Knowledge structure diagram)A l ist of the reports used within the

    business

    Report 1 Report 2

    Report 3 Report 4

    DimensionDepicts a business dimension, e.g.

    organisation, time, or product.Symbol Type: Dimension

    Object Type: Cluster/Data modelAttributes: *Name: Name of the dimension

    Description: A description of the

    dimension

    FactDepicts a collection of key metrics, e.g.

    tons mined.Symbol Type: Fact table

    Object Type: Cluster/Data modelAttributes:

    *Name: Name of the fact tableDescription: A description of the fact

    Information ClassDepicts a grouping of information

    Symbol Type: Knowledge categoryObject Type: Knowledge categoryAttributes:

    *Name: Name of the Information ClassDescription: A logical business-focused

    description of the Information Class

    Information CategoryDepicts a grouping of information

    Symbol Type: Documented knowledgeObject Type: Documented knowledge

    Attributes: *Name: Name of the Information CategoryDescription: A logical business-focused

    description of the Information Category

    Logical Information Model(DW structure)A dimensional depiction of an information class

    Dimension 1.1

    Dimension 1.2

    Dimension 1.3

    Dimension 1.4

    Fact 1.1

    Fact Description(DW structure)

    Depicts the information elements that make up a DW fact.

    Fact 1.1

    Metric 1.1.a

    Metric 1.1.b

    Dimension Description(DW structure)Depicts the information elements

    that make up a DW dimension.

    Dimension 1.1

    Characteristic1.1.a

    Characteristic

    1.1.b

    Characteristic1.1.c

    Report

    Depicts a reports used within the business

    Symbol Type: Electronic DocumentObject Type: Information carrier

    Attributes: *Name: Name of the Report

    Information StoreDepicts a logical information store Symbol Type: Info cube

    Object Type: Cluster/Data modelAttributes:

    *Name: Name of the Information store

    Information Element: CharacteristicDepicts a descriptive

    attribute of the dimension.

    Symbol Type:CharacteristicObject Type: ERM attribute

    Attributes: *Name: Name of the

    information elementDescription: A description

    of the information element

    Information Store List(DW structure)

    A list of the information stores

    InformationStore 1

    InformationStore 2

    InformationStore 3

    InformationStore 4

    Scorecards(DW structure)To show a hierarchical breakdown of

    the scorecards used within the business

    Scorecard 1

    Scorecard 1.1 Scorecard 1.2

    Scorecard Measurements(DW structure)

    A representation of the measurements that make up a particular scorecard.

    Measurement2.1.B.ii

    Measurement2.1.B.i

    Scorecard 1

    Information Classes(Knowledge Structure Diagram)A depiction of the categories of information used in the business

    Information

    Class 1

    InformationClass 1.1

    InformationClass 1.2

    Measurement TypeDepicts a measurement type

    Symbol Type: Key figureObject Type: Entity type

    Attributes: *Name: Name of the measurement

    Identifier: An identi fier for the measurementDescription: A description of the measurement

    Frequency: How often the measurement is usedMeasurement Type: Checked (True)

    Measurement Importance: Select a levelFSR Availability Rating: Select a rating

    Measurement PerspectiveDepicts a logical grouping of measurements

    into the Scorecard perspectives.Symbol Type: Info CubeObject Type: Cluster/Data modelAttributes:

    *Name: Name of the measurement perspectiveIdentifier: An identifier for the perspectiveDescription: A description of the perspective

    Term

    A term/concept that needs clarification in terms of its

    meaning.Object Type: Technical TermSymbol: Technical Term

    Attributes:*Name: Name of the term

    *Description: The explanation/definition of the term

    Abbreviations List(Technical Terms Model )A list of all the abbreviations

    Abbrevia tion 1

    Abbrevia tion 2

    Abbrevia tion 3

    Term 1

    Term 2

    Terms List(Technical Terms Model )A list of all the terms

    Document

    Depicts a document used within the business

    Symbol Type: DocumentObject Type: Information carrier

    Attributes: *Name: Name of the Document

    Description: A description of the document

    Document Type: The type of document.

    Link1: The URL link for the document

    Abbreviation

    A shortened form of a word or words.

    Object Type: Technical TermSymbol: Technical Term

    Attributes:*Name: The abbreviation

    *Full name: The full name

    Measurement

    Depicts a measurement used within the business

    Symbol Type: CharacteristicObject Type: Entity type

    Attributes: *Name: Name of the measurementIdentifier: An identifier for the

    measurement

    Description: A description of the measurement

    Frequency: How often the measurement is updated.Measurement Type: Checked

    (False)

    Measurement Calculation

    Describes the calculation used to determine a particular measurement

    Symbol Type: System FunctionObject Type: Function

    Attributes: *Name: The calculation used to determine a measurement

    Information Element CalculationDescribes the information element used to

    determine a particular information elementSymbol Type: System FunctionObject Type: Function

    Attributes: *Name: The calculation used to determine

    the Information Element

    Logical Entity Attributes Model(eERM Attribute Allocation Diagram)Depicts the attributes of a logical entity, that

    further describes the entity.

    Entity 1.A

    Attribute 1.1.d

    Attribute 1.1.b

    Attribute 1.1.c

    Attribute 1.1.a

    LogicalDatabase 1

    LogicalDatabase 2

    Logica lDatabase 3

    Logical Databases Model(IE Data Model)

    Strategical ly summarises the enterprise data on the highest level.

    Logical Entities Model(IE Data Model)Depic ts the logical entities of a database and the relationship

    between the entities.

    Entity 1.1

    Entity 1.2 Entity 1.3

    Logical DatabaseRepresents a collection of data that is generally

    associated with one application.Object Type: Cluster/Data ModelSymbol Type: Cluster/Data Model

    Attributes:*Name: Name of the Logical Database

    EntityLogical entities are things of significance that the business

    wants to store information about. An entity is a group,

    c lass or thing.Object Type: Entity Type

    Symbol Type: Entity TypeAttributes:

    *Name: Name of the Entity*Description: Description of the Entity

    Unique AttributeAn attribute that uniquely identifies and describes a logical

    enti ty.Object Type: ERM AttributeSymbol Type: K Attribute (ERM)

    Attributes:*Name: Name of the Unique Attribute*Description: Description of the Unique Attribute

    Attribute

    An attribute that describes a logical entity.Object Type: ERM AttributeSymbol Type: D Attribute (ERM)

    Attributes:*Name: Name of the Attribute

    *Description: Description of the Attribute

    Table Model(Table Diagram)Depic ts the physical implementation of a logical entity as a table.

    Entity 1.1

    Table 1.1

    Fie ld 1.1.a

    Fie ld 1.1.b Att ribute 1.1.b

    Attribute 1. 1. a

    TableA physical table in a database, or a structured data store.

    Object Type: TableSymbol Type: Table

    Attributes:*Name: Name of the Table

    *Description: Description of the Table

    Field

    A physical column or field in a table.Object Type: FieldSymbol Type: Field

    Attributes:*Name: Name of the Field

    *Description: Description of the Field

    Subject Area Model(IE Data Model)List the subject areas of a logical database.

    Subject Area1.A

    Subject Area1.B

    Subject Area

    A logical functional area in a logical database usually determined according to business functionali ty.

    Object Type: Cluster/Data ModelSymbol Type: Cluster/Data ModelAttributes:

    *Name: Name of the Subject AreaDescription: Description of the Subject Area

    Data Transformation Model(DW Transformation Model)

    Depicts the data transformation required to calculate an attribute.

    ...

    Subject Area

    1.A

    Attribute 1.1.a Attribute 1.1.b

    Attribute 1.1. c

    Attribute 1.1 b Calcula tion

    +

    Description 1.1 a

    -

    Description 1.1 c

    =

    Description 1.1 b

    Data Transformation RuleRepresent the data transformation requirements.

    Object Type: FunctionSymbol Type: Transfer Rule

    Attributes:*Name: Name of the Transfer RuleDescription: Description of the Transfer Rule

    Database Ownership Model(Access Diagram)

    Depicts the business and technical ownership of the Logical Database.

    LogicalDatabase 1

    Position 1

    Position A.2

    Database Technology Model(Access Diagram)Depicts the minimum technology requirements to deploy the

    database.

    LogicalDatabase 1

    Infrastruc ture

    Application 1

    Infrastruc tureApplication 2

    Server Type 1

    Enterprise Architecture Meta-Model

    Copyright

    Real IRM Solutions (Pty) Ltd

    2006

    Version 01.03 March 2006

    Business Architecture

    Information

    Data Application Technology

    Intra- Architectural

    Tech nolog y

    Application

    Data

    Information

    Business Organisat ion

    Business M iscellaneous

    Connection Legend

    Intra- Architectural

    Tech nolog y

    Application

    Data

    Information

    Business Organisat ion

    Business M iscellaneous

    Connection Legend

    Attributes

    Occurrence Copy

    Assignment

    Multiple Sources

    Attributes

    Occurrence Copy

    Assignment

    Multiple Sources

    To be updated with IM Endeavour requirements

  • 26Copyright (c) Anglo Platinum Limited 2006

    Enterprise Architecture Process

    Develop EAMeta-Model

    L3

    Develop EA Products

    L3

    Develop BusinessProcess Models

    L3

    DevelopInformation

    Models

    L3

    Develop SolutionModels

    L3

    Plan EnterpriseArchitecture

    L2

    Meet business demand for process modelling

    Models accurately reflecting reality

    Meet business demand for information

    modelling Models accurately reflecting reality

    Meet ICT demand for solution modelling

    Models accurately reflecting reality Meta-model adherence

    Meet user requirements for EA products

  • 27Copyright (c) Anglo Platinum Limited 2006

    Build strong foundations for target architectures

    Develop easily understood standards, guidelines and principles

    Establish conceptual framework and meta model

    Engage senior management in development of high level processes

    Deliver appropriate training

    Build Strong Foundations

  • 28Copyright (c) Anglo Platinum Limited 2006

    L0 Enterprise Processes

    L2 ProcessL1 Value Chain

    Locate Ore Body Perform Economic Evaluation

    Perform Detail Planning Perform Detail Design Establish Mine Establish Processing Plant Establish Infrastructure

    Operate Mine Support Operations Close Mine

    Refine ProductSchedule and PlanTreatment and Refinement Close Operation

    Grow and Maintain Market Manage Dispatch and Delivery

    Manage Corporate GovernanceManage PerformancePerform Strategic Planning

    Manage Capital Investments

    Manage Stakeholder Relations

    Manage Physical Assets Lifecycle Manage Human Resources

    Manage Supply ChainCo-ordinate SHE Risk ManagementManage Finances

    Manage Information and TechnologyManage Metallurgy Manage R & D

    Manage Transformation

    Anglo PlatinumBusiness Process Model

    07 December 2005

    Version 2.03

    Mine Ore Body

    L0

    Market andSell Platinum

    L0

    Manage the Business

    L0

    Find Platinum Source /Exploit Ore Reserves

    L0

    Create Capacity

    L0

    Locate Ore Body

    L1

    Perform EconomicEvaluation

    L1

    Grow andMaintain Market

    L1

    Manage Dispatchand Delivery

    L1

    Support the Business

    L0

    Manage Protection Services

    Perform StrategicPlanning

    L1

    ManagePerformance

    L1

    Manage CorporateGovernance

    L1

    Manage StakeholderRelations

    L1

    ManageTransformation

    L1

    Produce RefinedProduct

    L0

    Concentrate Ore Smelt Concentrate Convert Matte

    Perform DetailPlanning

    L1

    EstablishMine

    L1

    EstablishProcessing Plant

    L1

    Perform DetailDesign

    L1

    EstablishInfrastructure

    L1

    Manage CapitalInvestments

    L1

    Manage CapitalAnd Project Lifecycle

    L1

    Manage Capital And Project Lifecycle

    Refine Product

    L1

    Schedule AndPlan TreatmentAnd Refinement

    L1

    Close Operation

    L1

    ConcentrateOre

    L1

    Smelt Concentrate

    L1

    Convert Matte

    L1

    Refine BaseMetals

    L2

    RefinePreciousMetals

    L2

    Manage Metallurgy

    L1

    Manage Informationand Technology

    L1

    Manage PhysicalAssets Lifecycle

    L1

    ManageHuman

    Resources

    L1

    Manage Researchand Development

    L1

    ManageFinances

    L1

    ManageSupply Chain

    L1

    Co-ordinate SHERisk Management

    L1

    Manage ProtectionServices

    L1

    Level 2 Legend

    Not yet Scheduled

    Planned

    Models completed to required

    level

    L5 Task Detail (FAD) modelled

    Detail model attached

    (Assignment)

    L5 Task Flow (eEPC) modelled

    Model L4 Activity Detail (FAD)

    modelled

    L4 Activity Flow (eEPC) modelled

    L2 Processes modelled

    PerformProspecting

    L2

    PerformGeologicalEvaluation

    L2

    EstablishMineralRights

    L2

    DetermineNew Mine

    Scope

    L2

    PerformFinancialModelling

    L2

    Perform MineModelling

    L2

    PerformEstimation

    L2

    Establish CapacityCreation Project Plan

    L2

    Establish Life ofOperations Costing

    L2

    Initiate Project

    L2

    Plan Project

    L2

    Execute andControl Project

    L2

    Close Project

    L2

    Establish BusinessCase

    L2

    Perform OperationsEngineering

    L2

    Perform DetailOperations Modelling

    L2

    Perform DetailOperations Design

    L2

    PerformShaft

    Development

    L2

    EstablishSurface

    Infrastructure

    L2

    PerformUndergroundDevelopment

    L2

    EstablishUndergroundInfrastructure

    L2

    Perform MineCommissioning

    L2

    BuildConcentrator

    L2

    Build Smelter

    L2

    Perform PlantCommissioning

    L2

    Build RefineryPlant

    L2

    PerformHousing

    Development

    L2

    PerformHostel

    Development

    L2

    Perform Admin BuildingDevelopment

    L2

    Perform CapitalForecasting

    L2

    Manage Investment

    L2

    Manage ProjectBudget

    L2

    Manage ProjectExecution /Integration

    L2

    Plan ProjectCash Flow

    L2

    Perform ProjectGovernance

    L2

    Perform Project RiskManagement

    L2

    Perform ProjectPrioritisation

    L2

    Perform ProjectSelection

    L2

    Perform CriticalResourse Planning

    And Allocation

    L2

    Manage Project WBSStructures and Cost

    L2

    PerformScreening And

    Selecting

    L2

    Perform ProjectEcexution

    L2

    Perform ProjectFund Approval

    L2

    PerformInvestmentHand Over

    L2

    PerformPost-Investment

    Review

    L2

    Perform ProjectPre-Development

    L2

    Perform Study FundApproval

    L2

    ManageProject

    L2

    Plan Ore Extraction

    L2

    Mine Ore

    L2

    PlanLabour

    L2

    500 Day TurnaroundLabour Project

    RehabilitateEnvironment

    L2

    Retrench andRedeploy Operations

    L2

    Operate Mine

    L1

    Support Operations

    L1

    Close Mine

    L1

    Crush Ore

    L2

    LiberateOre

    L2

    PerformPrimaryFlotation

    L2

    PerformSecondaryFlotation

    L2

    PerformTailingsDisposal

    L2

    PerformConcentrator

    Sampling

    L2

    Desiree Naud

    PerformConcentratorConsumableAdditioning

    L2

    Desiree Naud

    ProcessWet Concentrate

    L2

    PerformElectric Furnace

    Smelting

    L2

    PerformThickening AndBelt Filtration

    L2

    PerformOff GasCleaning

    L2

    Desiree Naud

    ProcessMolten Furnace

    Matte

    L2

    PerformSlag Cleaning Furnace

    Smelting

    L2

    ProcessMolten Furnace

    Slag

    L2

    PerformSmelter

    Sampling

    L2

    Desiree Naud

    PerformSmelter

    ConsumableAdditioning

    L2

    Desiree Naud

    PerformSmelterEffluent

    Management

    L2

    Desiree Naud

    ConvertDry Furnace

    Matte

    L2

    ProcessMolten Converter

    Matte

    L2

    Treat Off Gas

    L2

    Desiree Naud

    ProcessMolten Converter

    Slag

    L2

    PerformConverter

    ConsumableAdditioning

    L2

    Desiree Naud

    PerformConverterSampling

    L2

    Desiree Naud

    Obtain Information forScheduling and Planning ofTreatment and Refinement

    L2

    Optimise Scheduleand Plan for Treatment

    and Refinement

    L2

    Rehabilitate theEnvironment

    L2

    Retrench and Redeploythe Operations

    L2

    MarketProducts

    L2

    ManageCustomer

    Service

    L2

    Manage CustomerMaster Data

    L2

    Manage BaseMetals Sales

    L2

    Manage PreciousMetal Sales

    L2

    Manage SalesFrom Smelter

    L2

    ManageBilling

    L2

    Manage Delivery

    L2

    ManageInter-company

    Stock Transport

    L2

    DefineOrganisation and

    Relationships

    L2

    Set EnterpriseStrategy

    L2

    DevelopLong-Term Plans

    L2

    Strategic Long Term Planning

    DevelopTactical Plans

    L2

    PerformOperational

    Planning

    L2

    Manage Risk

    L2

    Provide LegalServices

    L2

    Provide AuditServices

    L2

    Ensure BusinessContinuity

    L2

    Provide SecretarialServices

    L2

    Set CompanyPolicies

    L2

    Communicatewith Investment

    Community

    L2

    Communicatewith Interested

    and Affected Parties

    L2

    Communicate withGovernment

    L2

    Communicatewith Suppliers

    L2

    Manage JointVentures and otherBusiness Partners

    L2

    Manage BlackEconomic

    Empowerment

    L2

    ManageMining Charter

    L2

    ManageSocio-economic

    Development

    L2

    Manage Womenin Mining

    L2

    Manage Social andLabour Plan

    L2

    Develop Socialand Labour Plans

    L2

    Plan InformationTechnology

    L2

    Build CoreBusiness Solutions

    L2

    Run Infrastructure

    L2

    Run Core BusinessApplications

    L2

    Run SupportBusiness Applications

    L2

    Build SupportBusiness Solutions

    L2

    Build Infrastructure

    L2

    Manage Information

    L2

    Manage Knowledge

    L2

    Manage Payroll

    L2

    Manage HumanPerformance

    L2

    Perform HRDevelopment

    L2

    Manage EmployeeRelations

    L2

    Perform HR LabourManagement

    L2500 Day Turnaround Labour Project

    Manage PersonnelAdministration

    L2500 Day Turnaround Labour Project

    Manage TimeAnd Attendance

    L2

    Perform TalentManagement

    L2

    ManageSocio-economic

    Development

    L2

    PerformRecruitment

    L2

    PerformHR Cost Planning

    L2

    Perform HRLabour Control

    L2500 Day Turnaround Labour Project

    ManageAccomodationAdministration

    L2

    Acquire PhysicalAsset

    L2

    Install andCommission

    Physical Asset

    L2

    PerformAsset Tracking

    L2

    PerformPlant

    Maintenance

    L2

    ProtectAssets

    L2

    Perform EngineeringChange Management

    L2

    Plan Research andDevelopment Efforts

    L2

    Conduct ResearchAnd Development

    L2

    Manage AccountsPayable

    L2

    ManageAccounts

    Receivable

    L2

    Manage GroupProperty

    L2

    ManageFinance

    Accounting

    L2

    Manage FixedAssets

    L2

    Manage ManagementAccounting

    L2

    ManageCorporate

    Finance

    L2

    Manage Treasury

    L2

    Manage Banking

    L2

    Manage ShareOptions

    Conduct ProtectionServices Investigation

    L2

    Provide AccessControl

    L2

    Monitor Access

    L2

    Manage Supply Chain Data

    L2SAP FDDs

    Manage SupplyChain Demand

    L2SAP FDDs

    Source Productsand Services

    L2SAP FDDs

    Supply Productsand Services

    L2SAP FDDs

    Settle SupplyChain Accounts

    L2SAP FDDs

    PerformMetal

    Accounting

    L2

    Desiree Naud

    ManageLaboratory

    L2

    Desiree Naud

    Manage Utilities

    L2

    PerformOperational Logistics

    L2

    Manage SurfaceInfrastructure

    L2

    Provide MineTechnical Services

    L2

    Survey Mine

    L2GMSI

    PerformMineral Resources

    Evaluation

    L2

    Direct andLead the

    Enterprise

    L2

    Plan And Monitor TheBusiness

    L2

    Manage HygieneMeasurement And Monitoring

    L2

    SHE Process Modelling

    Establish Task andWorking Environment

    Conditions

    L2

    SHE Process Modelling

    Define Individual AndTeam Actions

    L2

    SHE Process Modelling

    Prevent Absent andFailed Defences

    L2

    SHE Process Modelling

    Manage Incidents

    L2

    SHE Process Modelling

    Manage Consequences

    L2

    SHE Process Modelling

    Identify SHE Legaland Other Requirements

    L2

    SHE Process Modelling

    Establish ActionManagement

    L2

    SHE Process Modelling

    Establish IndividualCapabilities

    L2

    SHE Process Modelling

    Manage PPE

    L2

    SHE Process Modelling

    Perform Observation AndBehaviour Management

    L2

    SHE Process Modelling

    Prevent Ventilation AbsentAnd Failed Defences

    L2

    SHE Process Modelling

    Prevent Public Health AbsentAnd Failed Defences

    L2

    SHE Process Modelling

    Manage EnvironmentMonitoring

    L2

    SHE Process Modelling

    Prevent Medical Absent AndFailed Defences

    L2

    SHE Process Modelling

    Manage Training

    L2

    SHE Process Modelling

    Manage Safety MeasurementAnd Monitoring

    L2

    SHE Process Modelling

    Manage Public Health

    L2

    SHE Process Modelling

    Manage SHE Reporting

    L2

    SHE Process Modelling

    EstablishOrganisationalRequirements

    L2

    SHE Process Modelling

  • 29Copyright (c) Anglo Platinum Limited 2006

    Build strong foundations for target architectures

    Develop easily understood standards, guidelines and principles

    Establish conceptual framework and meta model

    Engage senior management in development of

    high level processes

    Deliver appropriate training

    Build Strong Foundations

  • 30Copyright (c) Anglo Platinum Limited 2006

    Deliver appropriate training

    Executive Briefings:

    Group ICT Management

    Business Management

    Business Users

    Process Modelling

    Business Context

    Guidelines and Principles

    Process Leveling

    Process Modelling using AP meta model

    Tools and functionality

  • 31Copyright (c) Anglo Platinum Limited 2006

    Strong emphasis on meeting business needs

    and not modelling for its own sake

    Business need for and commitment to:

    Safety, Health and Environment

    Labour Planning

    Process standardisation

    Single source of management information

    ..all driving standardisation and reduced

    cost

    Respond to short term business needs

  • 32Copyright (c) Anglo Platinum Limited 2006

    Develop an in-house architectural capability

    Transfer skills from consultants who assisted in the project

    Identify internal champions for the cause but leave them in situ

    Outsource non core EA services

    Anglo Platinum has outsourced non-core ICT activities, following

    the Gartner Lite model

    Following from this, it has retained the strategically important

    roles of inter alia, IT Strategy, Planning and Architecture

    The non-core EA activities associated with quality control and

    maintaining the integrity of the architectural framework and meta

    data have been outsourced

    Develop an EA Capability

  • 33Copyright (c) Anglo Platinum Limited 2006

    Agenda

    Background

    Business

    Drivers for change

    Architectural concepts

    Approach to implementation

    Research and learn from others

    Develop a target architecture

    Build strong foundations

    Respond to short term business

    needs

    Develop an EA capability

    Toolset selection

    ARIS

    Utilities

    Early deliverables and business successes Business Process Models

    Utilities Documentation

    Information and Data Models Application Models Technology Models

    Documentation

    Learnings

    The Way Forward

    Governance

  • 34Copyright (c) Anglo Platinum Limited 2006

    EA Toolsets Considered

    CASEWISE - Corporate Modeller

    Meta-model extensibility impressive

    Support excellent and product ease of use

    UML not standard

    POPKIN - System Architect

    Meta-model extensible

    Advanced standard UML capability

    Database interfaces

    Assignments a concern in terms of a levelling approach to modelling

    IDS SCHEER ARIS

    Big SA local user base

    Extensive set of methodologies and additional functionality

    Limited meta-model extension

    Selected by SAP

  • 35Copyright (c) Anglo Platinum Limited 2006

    Business Process Analysis Tools

    ARIS

  • 36Copyright (c) Anglo Platinum Limited 2006

    Enterprise Architecture Tools

    ARIS

  • 37Copyright (c) Anglo Platinum Limited 2006

    EA Toolset Selected

    IDS SCHEER ARIS

    Relevance to SAP environment

    Excellent in process modelling arena

    Functionally rich

    Other tools available in data, application and technology domains

    (but we are exploring new frontiers with ARIS)

    Future developments relating to SAP configuration

  • 38Copyright (c) Anglo Platinum Limited 2006

    ProcessProcess

    DefinitionDefinition

    ProcessProcess

    ConfigurationConfiguration222

    111

    ProcessProcess

    ExecutionExecution333

    ProcessProcess

    ControllingControlling444

    ARIS for mySAP/SAP Solution Manager

    ARIS Web Designer/ARIS Toolset

    mySAP Solutions/SAP NetWeaver

    ARIS PPM/SAP Netweaver

    Integrated Business Process Modeling with ARIS & SAP

  • 39Copyright (c) Anglo Platinum Limited 2006

    ARIS Utilities

    The following utilities were developed as add-ons to standard ARIS functionality to meet specific business requirements:

    Process numberingSwim lane generators

    Domino.doc synchronisationFlow Diagrams

    Process variance reportingProcedure documentation

    Impact Analysis DatabaseFunctional Allocation Diagrams Capturing Utility

  • 40Copyright (c) Anglo Platinum Limited 2006

    Agenda

    Background

    Business

    Drivers for change

    Architectural concepts

    Approach to implementation

    Research and learn from others

    Develop a target architecture

    Build strong foundations

    Respond to short term business

    needs

    Develop an EA capability

    Toolset selection

    ARIS

    Utilities

    Early deliverables and business successes Business Process Models

    Utilities

    Documentation

    Information and Data Models

    Application Models Technology Models

    Learnings

    The Way Forward

    Governance

  • 41Copyright (c) Anglo Platinum Limited 2006

    Business Process Models - 1

    Level 0 Enterprise Process Model

    Enterprise Process

    Level 3 Sub-process Model

    Sub-process

    Level 1 Value Chain Model

    Level 5 - Task Model

    TaskValue Chain

    High Level Process Models Detailed Process Models

    Level 4 - Activity Model

    Activity

    Level 2 Process Model

    Process

    Based on business demand, a large number of business processes have been

    standardised and modelled to levels 3 (sub-process) and 4 (activity) as appropriate

  • 42Copyright (c) Anglo Platinum Limited 2006

    Business Process Models - 2

    Where sufficient content has been captured, reports are generated with detail of

    roles and responsibilities allowing, in due course, for more equitable task loading

  • 43Copyright (c) Anglo Platinum Limited 2006

    Business Process Models - 3

    Manual processes for possible future automation have been identified

  • 44Copyright (c) Anglo Platinum Limited 2006

    Business Process Models - 4L3 Develop EA Plan

    SB.IT.01.05.03

    L4Determine EA

    Framework ChangeRequired

    L3 Develop EA Plan

    EA FrameworkApproved

    SB.IT.01.05.02

    L4Review ExistingEA Framework

    SB.IT.01.05.01

    L4Re