anglo platinum presentation to theea forum finding the...
TRANSCRIPT
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1Copyright (c) Anglo Platinum Limited 2006
Anglo Platinum presentation to the EA Forum
30 August 2006
Finding the business drivers In Enterprise Architecture
Philip Venter
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2Copyright (c) Anglo Platinum Limited 2006
Agenda
Background
Business
Drivers for change
Architectural concepts
Approach to implementation
Research and learn from others
Develop a target architecture
Build strong foundations
Respond to short term business
needs
Develop an EA capability
Toolset selection
ARIS
Utilities
Early deliverables and business successes Business Process Models
Utilities
Documentation
Information and Data Models
Application Models Technology Models
Learnings
The Way Forward
Governance
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3Copyright (c) Anglo Platinum Limited 2006
Overview of Anglo Platinuma member of the Anglo American Group
Anglo Platinum, listed in Johannesburg, London and Brussels, is the worlds leading producer of platinum and platinum group metals, accounting for about 38% of the worlds newly mined production.
2005 2004
R 000 US$ 000 R 000 US$ 000
Total Assets 35,789.5 5,640.5 32,522.2 5,761.3
Net Sales 22,938.0 3,602.3 19,267.0 2,993.2
Profit after Tax 4,489.9 705.0 2,486.3 386.3
In addition to its wholly owned and joint venture mining and refining operations in South Africa, it participates in joint venture exploration and / or mining activities in Canada, Russia, Brazil and Zimbabwe. Negotiations have been concluded in the Sishuan Province in China to explore matters of joint interest.
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4Copyright (c) Anglo Platinum Limited 2006
Location
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5Copyright (c) Anglo Platinum Limited 2006
Business Drivers for Change
Drive for accurate, timely, consistent information
One source of the truth
Requirement for meaningful performance measurement metrics
Business focus on certain critical processes
Safety, Health and Environment, Mining, Planning, etc.
Reduce Business and ICT complexity
Multiple business process in place at different operational units
Various modelling methods, tools and standards across the enterprise
Islands of IT needed to be reigned in and subject to governance
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6Copyright (c) Anglo Platinum Limited 2006
Reduce Business and ICT Complexity
Major opportunity to reduce ICT total cost of ownership
(TCO) in labour, maintenance, upgrades, licensing and integration
Major opportunity to reduce ICT total cost of ownership
(TCO) in labour, maintenance, upgrades, licensing and integration
Group ICT will work to actively reduce applications and manage technical infrastructurecomplexity
Duplication
Customisation
Solutions focus
Distributed architecture
Solutions complexity
Business model (including JV model)
Inconsistent business processes
Proliferation of legal entities
A clearer and simplified business model will allow ICTto operate more effectively
Business complexity Process
complexityICT
complexity
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7Copyright (c) Anglo Platinum Limited 2006
This programme is very closely aligned to the FFF goals, particularly that of reducing organisational complexity
Standard Processes
& Org Structure
Single Repository
and Template
ICT Complexity Reduction
Sustaining Capability
Fit For Future Goal
Performance Culture
More effective support functions
Address the increasing importance of JVs
Reduce organisational complexity
More reliable delivery of projects
Improved processing productivity
Improved productivity and cost efficiency
Focus on most important business
priorities
One business
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8Copyright (c) Anglo Platinum Limited 2006
Business and ICT Complexity Reduction Opportunities
Reduce infrastructure costs by rationalising
serversMore than 400 servers
ICT
Infrastructure
Reduce the number of applications by
between 10% and 20%
Duplication of
functionality across
applicationsSystems
Reduce interfaces through less replication
and simpler integration approaches
Several different
versions of key KPIsInformation
Consistent definitions of roles across
business units with associated
performance standards
Multiple
definitions of identical
roles
Organisation
Standardised process template with
embedded best practices defined in a
single repository
Multiple versions of
core processes
Business Processes
Opportunity/ BenchmarkMeasure of Complexity
Opportunity Area
Bu
sin
ess
Dri
ve
nIT
Dri
ve
n
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9Copyright (c) Anglo Platinum Limited 2006
Taking into account increasing pressure brought about by
demands for reduced Business and ICT complexity, improved
governance and the need for close alignment between ICT and
Business, Anglo Platinum recognised the need for a structured
architecture based on sound business principles.
In 2005, Anglo Platinum adopted Gartner's "good enougharchitecture approach which provides for the delivery of essential
business value in the short term and the flexibility to change
with business requirements.
This approach contrasts with the bullet proof, "perfect" architecture
that is inappropriate to the needs of a relatively straightforward
business such as mining and is rarely achieved outside of, for
example, the aerospace or financial sectors.
Anglo Platinum View of Architecture
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10Copyright (c) Anglo Platinum Limited 2006
Enterprise Architecture Frameworks
Three frameworks contributed to the development of the Anglo Platinum EA framework:
1. BIDAT
Defines the boundaries of the different architecture domains: Business Information Data Applications Technology
Simple, easy to use Easily understood by business Already partially adopted at Anglo Platinum Needed to break out information from data
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11Copyright (c) Anglo Platinum Limited 2006
Enterprise Architecture Frameworks
2. Zachman
Basis for development of the conceptual framework and meta model:
Reference model to check completeness
Comprehensive but not intuitive
3. TOGAF
Comprehensive reference for EA method
Input to EA guiding principles
Development of EA roles and skills matrix
Extensive user base
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12Copyright (c) Anglo Platinum Limited 2006
Anglo Platinum View of Architecture
To this end, the focus of the Architecture teams, working closely with business, has been on the Business organisation, processes, policies, people, etc.and Information sources, flow and destination of informationlayers of the architecture as depicted in the EA cube.
Enterprise
Real IRM SolutionsReal IRM Solutions
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13Copyright (c) Anglo Platinum Limited 2006
Agenda
Background
Business
Drivers for change
Architectural concepts
Approach to implementation
Research and learn from others
Develop a target architecture
Build strong foundations
Respond to short term business
needs
Develop an EA capability
Toolset selection
ARIS
Utilities
Early deliverables and business successes Business Process Models
Utilities Documentation
Information and Data Models Application Models Technology Models
Documentation
Learnings
The Way Forward
Governance
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14Copyright (c) Anglo Platinum Limited 2006
Difficult to justify purely on cost
Learning from Others -1
You cannot cost justify architecture. Architecture is not an expense. Architecture does not displace any other costs. Architecture is an asset. You can save orders of magnitude more money and time, but you have to invest in Architecture to enable you to do something you otherwise are unable to do, namely: Alignment,Integration, Change, and Mass Customisation.
Architecture is an Information-Age idea.
Cost Justification was an Industrial Age idea.
John Zachman 2001
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15Copyright (c) Anglo Platinum Limited 2006
Importance of research and learning from others
Not a silver bullet for all business requirements
Focus on short to mid term business benefits
Use consulting resource for manpower, previous experience and to fast track deliverables
Develop an in-house architectural support capability
Create a strong architectural governance supporting corporate governance
Architecture is never completed as business and IT continually change
EA is not a high profile occupation. Often advantageous to remain in the background!
Learning from Others - 2
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16Copyright (c) Anglo Platinum Limited 2006
ICT focus and investment in recent years led to relatively
well developed applications and technology architectures but with few perceived benefits to business
Business structure and processes had evolved over a longer
period and on a decentralised basis
Alignment between ICT and business was sporadic
Different architectural domains were, and may remain, at
varying levels of maturity
Develop a Target Architecture: Vision
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17Copyright (c) Anglo Platinum Limited 2006
Develop a Target Architecture: Maturity Levels
Leveraging the EA to improve business benefit
Optimised5
Completing the EAManaged4
Developing the EA by applying a consistent process
Defined3
Building the EA management foundation
Repeatable2
Creating EA AwarenessInitial1
EA Capability MaturitySEI CMM *Level
* SEI CMM: Software Engineering Institute Capability Maturity Model
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18Copyright (c) Anglo Platinum Limited 2006
Develop a Target Architecture: Current and target
0
1
2
3
4
5
Tools
People
ContentProcess
Products/Services
CurrentTarget
4 = Managed
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19Copyright (c) Anglo Platinum Limited 2006
Build strong foundations for target architectures
Develop easily understood standards, guidelines and principles
Establish conceptual framework and meta model
Engage senior management in development of high level processes
Deliver appropriate training
Build Strong Foundations
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20Copyright (c) Anglo Platinum Limited 2006
EA Principle Template
Enterprise
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Inte
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Business Architecture
Information Architecture
Data Architecture
Application Architecture
Technology Architecture Ente
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One line principle
Principle
Supporting rationale
Rationale
1. Implications resulting from the principle
Implications
Architecture Architecture Design Design ManagementManagement
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21Copyright (c) Anglo Platinum Limited 2006
One of the key EA principles adopted
Enterprise
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Enterprise Architecture is driven by business and adds value.
Principle
All EA initiatives should be in support of the business objectives and strategic initiatives, as is the case with any other ICT project. Business
alignment with defined business outcomes will focus EA initiatives and prevent analysis paralysis.
Rationale
1. Bring EA into the mainstream of the business increasing business alignment
through improved business focus and communication.
2. Transforming EA from a service to a value-adding business solution.
3. Strategic business objectives are incorporated into business and solutions
architecture. Link the EA strategy to the ICT strategy with a focus on practical
execution.
4. Require the business to define their EA needs and require ICT to orchestrate
services through a methodology of rigorous relationship management.
5. ICT projects that link to strategic business objectives, processes and
information needs will likely receive funding.
6. Programme and project management disciplines should be applied.
7. Measure and manage the amount spent on and the value received from EA.
8. Clarify business strategies and the role of EA in achieving them.
9. EA will only be developed to the appropriate level of detail based on the
business objectives.
Implications
Architecture Architecture Design Design ManagementManagement
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22Copyright (c) Anglo Platinum Limited 2006
Process Levelling Guidelines
Purpose
Guidelines
Level Detail Consistency
Process detail at the same level must be consistent.
After every level is built, do a levelling exercise to check if each object at a
level is relatively equivalent to the others at the same level.
Same level of detail?
Process Boundaries
Decompose into.
Start End
In-between
A true process has a clear start and end.
What is a Process Level?
A process level provides a view into a business process at a
specified level of detail
Process levels are organised hierarchically the lower the
process level the more detailed it would be
Process vs. Function
Document business processes that flow through horizontally and affect all vertical departments.
Department(Org Unit)(Function)
Refer to Business Architecture principle:
Department(Org Unit)(Function)
Department(Org Unit)(Function)
Department(Org Unit)(Function)
Process
Process
Model the business using a process approach, whilst retaining functional accountability for the activities.
Principle
The business is still organised along functional lines, althoughthe activities are modelled with a end-to-
end process approach. This hybrid approach drives process optimisation and measurement, but
maintains the benefits of functional management based on disciplines.
Rationale
Architecture Architecture Design Design Management Management
Process Model Levels
Contextual
Cross Functional
Task
If you have too many levels the clarity of the hierarchical
approach may be lost in the complexity of layers and levels.
Level 0 Level 0
Level 1 Level 1
Level 2 Level 2
Level 3Level 3
Level 4 Level 4
Level 5 Level 5
Activity
Work Step
Value Chain
Sub-process
Process
Enterprise Process
Process
Implementation
Operational
VIEW
Process Model Level - DefinitionsLevel DefinitionLevel Name
Level 5
Level 4
Level 3
Level 2
Level 1
Level 0
To provide a step-by-step guide to each activity as a work
instruction or taskWork Step
To provide an operational view of each sub-process with
the role accountability for each activity, as well as any
inputs or outputs.
Activity
To depict the implementation of the previous level to show
how the processes are executed.Sub-Process
To provide a business process view of the business that
can be assigned to a process owner and that can be
measured.
Process
To provide a view of the cross-functional value chains of
each of the enterprise processes. Each value chain
component has a profound impact on achieving a
strategic business objective.
Value Chain
To provide the context of the Anglo Platinum business
model aligned to the strategic objectives.Enterprise Process
Level 5
Level 4
Level 3
Level 2
Level 1
Level 0
To provide a step-by-step guide to each activity as a work
instruction or taskWork Step
To provide an operational view of each sub-process with
the role accountability for each activity, as well as any
inputs or outputs.
Activity
To depict the implementation of the previous level to show
how the processes are executed.Sub-Process
To provide a business process view of the business that
can be assigned to a process owner and that can be
measured.
Process
To provide a view of the cross-functional value chains of
each of the enterprise processes. Each value chain
component has a profound impact on achieving a
strategic business objective.
Value Chain
To provide the context of the Anglo Platinum business
model aligned to the strategic objectives.Enterprise Process
Focus
Focus
Purpose of Process Model Levelling
Process level identification and defining is important to
ensure consistency of detail at each level
structure models consistently across modelling projects
ensure models used for analysis purposes are at the same level
ensure that levels are not randomly added or omitted
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23Copyright (c) Anglo Platinum Limited 2006
Build strong foundations for target architectures
Develop easily understood standards, guidelines and principles
Establish conceptual framework and meta model
Engage senior management in development of high level processes
Deliver appropriate training
Build Strong Foundations
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Copyright (c) Anglo Platinum Limited 2006
24
Enterprise ArchitectureSummary Conceptual Framework
Version 1.03
May 2005
Copyright Real IRM Solutions (Pty) Ltd
2005
Enterprise Process (Level 0)
Value Chain (Level 1)
Process (Level 2)
Sub-process (Level 3)
Activity (Level 4)
Work Step (Level 5)
Process Models
Wide Area Network
Site Network
Local Area Network
Information Applications
Information Application Modules
Information/Network
Business Architecture
Information Architecture
Data Architecture
Application Architecture Technology Architecture
Product List
Material List
Product Models
Physical Location Hierarchy
Organisation Unit Hierarchy
Job List
Business Role List
Position ListPeople List
System Role List
Organisation Models
Risk List
Control List
Risk and Controls Models
Strategic Objectives List
Business Principles List
Strategic Models
Enterprise Process (Level 0)
Value Chain (Level 1)
Process (Level 2)
Sub-process (Level 3)
Activity (Level 4)
Task (Level 5)
Product List Material List
Process/Product
Enterprise Process (Level 0)
Value Chain (Level 1)
Process (Level 2)
Sub-process (Level 3)
Activity (Level 4)
Task (Level 5)
Organisation Unit Hierarchy
Business Role List
Position List
Physical Location Hierarchy
Process/Organisation
Enterprise Process (Level 0)
Value Chain (Level 1)
Process (Level 2)
Sub-process (Level 3)
Activity (Level 4)
Task (Level 5)
Risk ListControl List
Process/Risk
Enterprise Process (Level 0)
Value Chain (Level 1)
Process (Level 2)
Sub-process (Level 3)
Activity (Level 4)
Task (Level 5)
Strategic Objectives List
Business Principles List
Process/StrategicBusiness Cycles Hierarchy
Cycle ModelsEnterprise
Process (Level 0)
Value Chain (Level 1)
Process (Level 2)
Sub-process (Level 3)
Activity (Level 4)
Task (Level 5)
Business Cycles Hierarchy
Process/Cycle
Document Hierarchy
Information Hierarchy Metrics Hierarchy
Information Models
Enterprise Process (Level 0)
Value Chain (Level 1)
Process (Level 2)
Sub-process (Level 3)
Activity (Level 4)
Task (Level 5)
Document Hierarchy
Information Hierarchy
Metrics Hierarchy
Information/Process
Position List
Information Hierarchy
Metrics Hierarchy
Information/Organisation
Logical Databases
Data Subject Areas
Entities
Information Hierarchy
Tables
Information/Data
Information Hierarchy
Applications
Application Modules
Application Interfaces
Information/Application Source
Information Hierarchy
Metrics Hierarchy
Applications
Application Modules
Application
Interfaces
Information/Application Deployment
Logical Databases
Data Subject Areas
Entities
Tables
Data Models
Logical Databases
Data Subject Areas
Entities
Position List
Data/Organisation
Server ListLogical
Databases
Data/Network
Enterprise Process (Level 0)
Value Chain (Level 1)
Process (Level 2)
Sub-process (Level 3)
Activity (Level 4)
Task (Level 5)
Logical Databases
Data Subject Areas
Entities
Tables
Data/Process
Applications
Application Modules
Application Interfaces
Application Hierarchy
Application Models
Position ListApplications
Application Modules
Application Interfaces
Application/Organisation
System Role List
Applications
Application Modules
Application Interfaces
Application/System Role
Server List
Applications
Application Modules
Application Interfaces
Application/Network
Enterprise Process (Level 0)
Value Chain (Level 1)
Process (Level 2)
Sub-process (Level 3)
Activity (Level 4)
Task (Level 5)
Applications
Application Modules
Application Interfaces
Application/Process
Applications
Application Modules
Application Interfaces
Logical Databases
Data Subject Areas
Entities
Tables
Application/Data
Server ListInfrastructure Applications
Hierarchy
Infrastructure Applications
Technology Models
Organisation Unit Hierarchy
Position List
Physical Location Hierarchy
Server List
Network/Organisation
Server ListInfrastructure Applications
Network/Infrastructure
Applications
Network Models
System Software Models
Application Models
Data Models
Document Models
Information Models
Cycle Models
Strategic Models
Risks and Controls Models
Organisation Models
Product Models
Process Models
Legend
Network Models
System Software Models
Application Models
Data Models
Document Models
Information Models
Cycle Models
Strategic Models
Risks and Controls Models
Organisation Models
Product Models
Process Models
Legend
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Copyright (c) Anglo Platinum Limited 2006
25
Organisational Unit Type Model(Organizational Chart)To provide a hierarchical view of the various
types organisational units.
OrganisationalUnit Type 1.1
Org anizationalUnit Type 1.2
OrganizationalUnit Type 1
Organisation Model(Organizational Chart)
To provide a hierarchical view of the organisational units, positions and the jobs of the whole organisation.
OrganisationalUnit A
OrganisationalUnit A.1
Job 2
Cost Center A
Position A.1 Job 3
OrganisationalUnit A.2
Job 4Position A.2
Position A.0Cost CentreAn accounting Cost Centre (sourced from SAP).
Object Type: Organizational UnitSymbol Type: Cost Center
Attributes:*Name: Name of the Cost Centre
Organisational UnitAn organisational unit, e.g. company, division,
Operational unit, business unit and department.
Object Type: Organizational UnitSymbol Type: Organizational Unit
Attributes:*Name: Name of the Organisational
Unit*Identifier : SAP Identifier*Description: Description of the
Organisational Unit*Name ext. system (alias): SAP Name
JobA generic position to group positions
(sourced from SAP).Object Type: Organizational Unit Type
Symbol Type: Position TypeAttributes:*Name: Name of the Job
*Identifier: SAP Identifier*Description: Description of Job
Job List(Organizational Chart)
To provide a l ist of all jobs.
Job 2Job 1 Job 3
Business RoleRepresents the part that mus t be played in the execution of similar activi ties
Object Type: Person TypeSymbol Type: Position Description
Attributes:*Name: Name of the Business Role
*Description: Description of the Business Role
Location
A geographical location/area where business operations are conducted.Object Type: Location
Symbol Type: LocationAttributes:*Name: Name of the Location
*Location Type: Not selected this is a location and not a location type
Location Model(Organizational Chart)
To provide a hierarchical view of the geographical locations where business operations are conducted.
Location A.1
Locat ion A.1.i Location A.1.ii
Location Type Model(Organizational Chart)
To provide a hierarchical view of the geographical location types where
business operations are conduc ted.
Locati on Type
A.1
Location TypeA.1.2
Location TypeA.1.1
Location Type
A geographical location type where business operations are conducted.
Object Type: LocationSymbol Type: LocationAttributes:*Name: Name of the Location Type
*Location Type: Selected this is a location
type
Business Role List(Organizational Chart)To provide a list of all business roles.
Business Role
1
Business Role
2
Business Role
3
Business Role Allocation(Organizational Chart)Allocate a business role to jobs and/or positions.
Business Role1
Job 1
Position A.2
Location Type Assignment Model(Organizational Chart)Assign all the locations to their respective
location types.
Location Type
A.1.1
Location A.1.i
Organisational Unit TypeA generic type of organisational unit within the business
Object Type: Organizational unit typeSymbol Type: Organizational unit type
Attributes:*Name: Name of the Organisational Unit Type
Description: Description of the Organisational Unit type
Organisational Unit Type Assignment Model(Organizational Chart)Assign all the Organizational Units to their respective Organisational Unit Types.
Organisationa lUnit Type 1.1
O rganizationalUnit Type 1.2
OrganisationalUnit Type 1
Position
Position that an employee is appointed in(sourced from SAP).Object Type: Position
Symbol Type: PositionAttributes:
*Name: Name of the Position*Identifier: SAP Identifier
*Employee: Person employed in position
Product List(Product Tree)Presents the products of the organisation
in a hierarchical tree.
Product A
Product A.1 Product A.2
Material and Equipment List(Material diagram)
Represents Equipment and Material used within the business.
Material Type 1 Material Type 2
EquipmentType 1
EquipmentType 2
Service Detail(Product/Service Exchange Diagram)
To provide the detail surrounding the delivery of a specific service category
Locat ion A.1.iService Category
1.1
Application 1
Business Role 1
Organisat ional UnitA.1
RAIDEIT Service 1.1.B.i
IT Service 1.1.B. ii
RAIDE
RAIDE
InfrastructureApplication 1
Strategic Objectives Model(Objective Diagram)Presents the strategic objectives of the organisation
in a hierarchical tree.
Strategic
Objecti ve 1.2
StrategicObjective 1.2.1
StrtategicObjective 1.2. 2
Strategic ObjectiveStrategic objective of the organisation.
Object Type: ObjectiveSymbol Type: Objective
Attributes:*Name: Name of the Strategic ObjectiveDescription: Description of the Strategic
Objective
Product
Product of the organisation , e.g. Platinum, Gold, etc.Object Type: P roduct/Se rvice
Symbol Type: P roductAttributes:
*Name : Name of th e Produc tDescription: Description of the Produ ct
Service Level Agreements(Product/Service Tree)To provide a view of the different service providers and the SLA contract agreements drawn up for each provide.
Service LevelAgreement 3
Service LevelAgreement 2
Organisati onal UnitA.1
Organisat ional UnitA.2
Organisational UnitB
Service LevelAgreement 1
Service Level AgreementA Service Level Agreement Contract between
the business and an organisational unitObject Type: Product/Service
Symbol Type: ServiceAttributes:
*Name: Name of the SLAIdentifier: An identifier for the SLA
*Service Type: SLA
SLA Structure(Product/Service Tree)
To provide hierarchical breakdown of the SLA into its different schedules
Service LevelAgreement 1
Servi ce Category1.3
Servi ce Category1.2
Servi ce Category1.1
Service Category
A category into which the services is dividedObject Type: Product/Service
Symbol Type: ServiceAttributes:
*Name: Name of the ScheduleIdentifier: An identifier for the Service CategoryDescription: A description of the Service Category
Service Breakdown(Product/Service Tree)To provide hierarchical breakdown of the SLA Services
Service Category1.1
Service 1.1.A
Service 1.1.B
Service 1.1.A. i Service 1.1.A. ii
Service 1.1.B. i
ServiceA service that forms part of a Service Category
Object Type: Product/ServiceSymbol Type: Service
Attributes:*Name: Name of the Service
*Identifier: A unique identifier for the ServiceDescription: A description of the service
Service 1.1.A
Measurement
2.1.B.i
Measurement
2.1.B.ii
Service Measurements(Product Allocation Diagram)To depict which measurements are used to
evaluate service del ivery.
Information Technology Services(Product/Service Tree)
To provide a view of the different Information Technology Services that are provided to the business
IT Service Group1
IT Service Group2
IT Service Group3
IT Service Group Structure(Product/Service Tree)
To provide hierarchical breakdown of the Service Group into Service Categories
IT Service Group1
IT ServiceCategory 1.1
IT ServiceCategory 1.2
IT Service Breakdown(Product/Service Tree)
To provide hierarchical breakdown of the IT Services
IT ServiceCategory 1.1
IT Service 1.1.B
IT Service 1.1.A
IT Service 1.1.A.i
IT Service 1.1.B.i IT Service 1.1.B.ii
Material/EquipmentRepresents the material and equipment that
is used within the business Object Type: Material type
Symbol Type: Material typeAttributes:
*Name: Name of the Material/Equipment type
Description: Description of the
Material/Equipment type
Business Risks(Business Controls diagram)
Represents various risks faced by the business.
Risk 2 Risk 1
RiskA specific type of risk in the organisation Object Type: Risk
Symbol Type: RiskAttributes:
*Name: Name of the RiskDescription: Description of the Risk
IT Service GroupA specific service group provided to the business by Information Technology
Object Type: Product/ServiceSymbol Type: Information Service
Attributes:*Name: Name of IT Service Group
Identifier: An identifier for the IT Service Group
IT ServiceA service that forms part of a IT Service Category
Object Type: Product/ServiceSymbol Type: Information Service
Attributes:*Name: Name of the IT Service*Identifier: A unique identifier for the IT Service
Description: A description of the IT Service
IT Service Category
A category into which the IT Services group is dividedObject Type: Product/ServiceSymbol Type: Information Service
Attributes:*Name: Name of the Schedule
Identifier: An identifier for the IT Service CategoryDescription: A description of the IT Service Category
Infrastructure Application Classes Model(Application System Type Diagram)
Strategically summarises the infrastructure application portfolio on the highest level.
I nfastructureApp Class 1
InfrastructureApp Class 2
InfrastructureApp Class 3
InfrastructureApplications
Server Detail Model(Access Diagram (Physical)Depicts the configuration of the server in
terms of infrastructure applications.
Server A.1.i.a
InfrastructureApplication 1
InformationStore 4
LogicalDatabase 1
Application 1
Application 1.1
App 1/App 2Interface
Infrastructure Application List(Application System Type Diagram)List the infrastructure applications for
the organisation
InfrastructureApplication 1
InfrastructureAppl ication 2
Infrastructure Application
Class List Model(Application System Type Diagram)
List the infrastructure applications that belongs to an infrastructure appl ication
class.
InfastructureApp Class 1
InfrastructureApplication 1
InfrastructureApplication 2
Infrastructure Application ClassRepresents a technology application c lass of the
infrastructure appl ication portfolio, e.g. network, DBMS.Object Type: Application System ClassSymbol Type: Application System Class
Attributes:*Name: Name of the Infrastructure Application
Class*Description: Description of the Infrastructure
Application Class
Infrastructure ApplicationAny infrastructure application package, e.g.
software development environment, operating system,middleware, office automation, network.
Object Type: Application System Type
Symbol Type: IT SystemsAttributes:
*Name: Name of the Infrastructure Application*Description: Description of the Infrastructure
Application
Server List Model(Network Diagram)
List of servers.
Server A.1. i.a
Server A.1.i.b
Server Types(Network Diagram)List of server types.
Server Type 1
Server Type 2
Server Type
A generic server description that is used to classify logical servers.
Object Type: Hardware Component TypeSymbol Type: Hardware Component Type
Attributes:*Name: Name of the Server Type*Description: Description of the Server Type
Server Deployment Model(Network Diagram)List the logical servers per location, as well as the server types
of each server.
Server A.1.i.a Server Type 1
Location A.1.i
Server A.1.i.b Server Type 2
Server
A logical server hosting application, databases or office
automation components.Object Type: Hardware Component Symbol Type: Hardware Component
Attributes:*Name: Name of the Server
*Description: Description of the ServerServer Environment: Environment the server is used in
Server Support: Type of support the server receives
Application Module Info/Data Usage Model(Access Diagram)List al l the data and information elements accessed by the application module.
App 1.1.cCharacteristic 1.1.b
Metric 1.1.a
Dimension1.1
Fact 1.1
Entity 1.A
Attribute1.1.b
Attribute1.1.a
Report 2
Application 1.1
App 1.1.a App 1.1.b App 1.1.c
Application Modules Model(Application System Type Diagram)
Decomposes an application functionally into modules.
Application Ownership Model(Access Diagram)Indicate the business and technical owner of an
application.
Application 1
Position A.2
Position 1
Application Classes Model(Application System Type Diagram)
Strategical ly summarises the application portfolio on the highest level.
ApplicationClass 1
ApplicationClass 1.1
ApplicationClass 1.2
ApplicationClass 1.1.1
ApplicationCla ss 1.1.2
Application Class
Represents a business functional class of the applicationportfolio.
Object Type: Application System ClassSymbol Type: Application Sys tem ClassAttributes:
*Name: Name of the Application Class*Description: Description of the Application Class
Application Class List Model(Application System Type Diagram)List the business applications that belongs to an application class.
Application
Cl ass 1.1.1
Appl ication 1 Application 2
Application List Model(Application System Type Diagram)
List all the major applications within the organisation.
Application 1 Appl ication 2 Applica tion 3
Application Decomposition Model(Application System Type Diagram)
Decomposes a major application into sub-applications.
Appl ica tion 1
Applica tion 1.1 Application 1.2 Application 1.3
Application ModuleA module represents a logical subset of the functionali typresented by an application. The lowest level module
would be a function of the application, e.g. sc reen or report.Object Type: Module Type
Symbol Type: Module TypeAttributes:*Name: Name of the Application Module
*Description: Description of the Application Module
Application Interfaces Model(Application System Type Diagram)List al l the interfaces between applications.
Application 1 Application 2 Appli cation 3App 1/App 2
Inte rfaceApp 2/App 3
Interface
App 1/App 3Interface
Application Databases Model(Access Diagram)List al l the databases accessed by the application.
Application 1Logical
Database 1
Application Technology Model(Access Diagram)List al l the minimum technology requirements to
deploy the business application.
Server Type 1
I nfrastructureApplication 1
I nfrastructure
Application 2
Applica tion 1
Application InterfaceAn application interface represents al l the connec tivity between two applications.
Object Type: Application System TypeSymbol Type: Application System Type
Attributes:*Name: Name of the Application Interface
*Description: Description of the Application Interface
Application1
Applica tion3
Application Dependencies Model(Application System Type Diagram)List all the dependencies between applications
Application Dependency
Indicates the type of dependency
between applications.Connection Type: is predecessor ofAttributes:*Application
Dependency: The type of dependency
Application
An application is an application package or custom- developed system supporting a business process.
Object Type: Application System TypeSymbol Type: Application System Type
Attributes:*Name: Name of the Application *Description: Description of the Application
Operating System: The operating system the application runs on
Application Life Cycle: The life cycle stage the application is currently in.Historic Cost of Ownership: Rand value of the applications cost of ownership
Estimated Cost of Application: The estimated cost of new applicationsRetirement Date: Date application is to be retiredData Migrated: Indicate if a retired applications data has been migrated.
Migrated Data Location: The location of the migrated data.Implementation Date: Date application was/is to be implemented.
Level 3 Sub-process Detail Model
Level 4 Activity Detail ModelLevel 5 Task Detail Model(Function Allocation Diagram)
To further explain the detail of the Sub-process/Task/Activi ty such as ownership.
L3 Sub-processB1-2b
Product A.1
Version 1.0
App 1.1.a
BusinessRole 1
RAID E
Service 1.1.A.i
LocationType A.1.2
LocationA.1.i
Organisational Unit A.1
RAIDE
Application1
Job 1
RAIDEEquipmentType 2
Reference 1
Report 2
Document 1
Position A.2
Risk 1
Organisatio
nal UnitType 1.1
Variant Area1
RAIDE
RAIDE
Logical
Database 1
Level 4 Activity Model(eEPC)To provide an operational view of each sub-process with
the role accountabi lity for each activity, as wel l as any inputs or outputs.
Event 1
L4ActivityB1-2b.i
L4ActivityB1-2b.ii
Event 3 Event 5
Outcome 1Outcome 2
L4Activity
B1-2b.iiiL4
Activity
B1-2b.iv
L3Sub-process
B1-2a
L3Sub-process
B1-2c
Event 4
Level 5 Task Model(eEPC)To provide a step-by-step guide to each activi ty as a work
instruction or task.
L5 Task B1-2b.ii.a
L4Activ ityB1-2b.i
L5 Task B1-2b.ii.b
Event 3 Event 5
Outcome 1Outcome 2
L4ActivityB1-2b.iii
L4ActivityB1-2b.iv
Event 2
Level 2 Process Detail Model(Function Allocation Diagram)
To further explain the detail of the Process such as ownership.
L2Process
B1-2
MeasurementType 2.1.B
Product A.1
StrategicObject ive 1 .2.i
Position A.2
D
Application 1
Risk 1
Level 1 Value Chain Detail Model(Function Allocation Diagram)To further explain the detail of the Value Chain such as ownership.
L1 Value Chain B1 Position A.0Risk 1
D
Level 0 Enterprise Process Model(Value Added Chain Diagram)To provide the context of the Anglo Platinum business model aligned to the strategic objectives.
Enterprise Process C
L0
Enterprise Process A
L0
Enterprise Process B
L0
Level 1 Value Chain Model(Value Added Chain Diagram)To provide a view of the cross-functional value chains of each of the enterprise processes. Each value chain component has a profound impact
on achieving a strategic business objective.
Value Chain B1
L1
Value Chain B2
L1
Level 2 Process Model(Value Added Chain Diagram)To provide a bus iness process view of the business that can be
assigned to a process owner and that can be measured.
ProcessB1-1
L2
ProcessB1-2
L2
ProcessB1-3
L2
Event Represents a triggering or resulting state.
Object Type: EventSymbol: EventAttributes:*Name: Name of the Event
Rule Outcome
Indicates different outcomes.Connection Type: leads toAttributes:*Connection Role: Description of the outcome.
Rule OutcomeIndicates different outcomes.Connection Type: leads toAttributes:
*Connection Role: Desc ription of the outcome.
Value Chain Ownership
Indicates the position that is the owner of the value chain.Connection Type: contributes toAttributes:*Connec tion Role: D(ecide)
Strategic Objective SupportIndicates whether the process supports the strategic
object ive direct ly on indirectly.Connection Type: supportsAttributes:*Strategic Objective Direct Support: Check for direct support
and uncheck for indirect support
Enterprise Process (Level 0)Represents the business at an enterprise level.Object Type: FunctionSymbol Type: Value Added ChainAttributes:*Name: Name of the Enterprise Process
(verb noun)
*Description: Description of the Enterprise Process
*Process Level: Indicate the process level. Choose from L0;L1;L2;L3;L4;L5
*Value Chain From: The starting point of the Enterprise Process
*Value Chain From: The final product of the Enterprise Process
Value Chain (Level 1)
A Value Chain is cross-functional and has a profound impact on achieving
strategic objectives.Object Type: FunctionSymbol Type: Value Added ChainAttributes: *Name: Name of the Value Chain (verb noun)*Process Level: Indicate the process level. Choose from
L0;L1;L2;L3;L4;L5*Description: Description of the Value Chain*Value Chain From: The starting point of the Value Chain*Value Chain To: The final product of the Value Chain
Process (Level 2)A Process is a series of steps that receives inputs, adds value andtransforms the inputs into outputs. Object Type: FunctionSymbol Type: Value ChainAttributes:*Name: Name of the Process (verb noun)*Description: Description of the Process*Process Level: Indicate the process level. Choose from
L0;L1;L2;L3;L4;L5
Level 3 Sub-process Model(Value Added Chain Diagram)To depict the implementation of the previous level reflecting how the processes are executed.
Sub-processB1-2a
L3
Sub-processB1-2b
L3
Sub-processB1-2c
L3
Process OwnershipIndicates the position that is the
owner of the process.Connection Type: contributes toAttributes:
*Connection Role: D(ecide)
Sub-process (Level 3)A Sub-Process is a grouping of logically related Activities.
Object Type: FunctionSymbol Type: Value ChainAttributes:Identifier: The services ID & Sub-service sequence number
e.g. EDS.F3.2.1 only if this Sub-process is linked to a SLA
*Name: Name of the Sub-process (verb noun)*Description: Description of the Sub-process*Process Level: Indicate the process level. Choose from
L0;L1;L2;L3;L4;L5 SME: Name of Subject Matter ExpertSynonyms: Synonyms to Process nameVersion: Version of the Sub-process
Task (Level 5)A single action that is executed as part of an Activity.
Object Type: FunctionSymbol Type: FunctionAttributes:*Name: Name of the Task*Process Level: Indicate the process level.
Choose from L1; L2; L3; L4; L5
*Description: Description of the TaskSource: Reference to documentation that
was used to document processOnline central: Tick this box if this task is
supported by an applicationAuto central: Tick this box if this task is fully
automated by a batch applicationManually: Tick this box if the task is
performed with no application support
Frequency: How often the task is performed
Sub-process RAIDE
Indicates the participation of a position/job/rolein a sub-process.Connection Type: contributes toAttributes:*Connection Role: R(ecommend), I(nput), A(gree),
D(ecide), E(xecute) or a combination thereof e.g. RA, DE
Frequency: The frequency of the participation
Activity (Level 4)An Activity is a single (manual/automated) action that
is executed in a specific sequence.Object Type: FunctionSymbol Type: FunctionAttributes:Identifier: The Sub-services ID & the
activitys sequence number e.g.
EDS.F3.2.1.5 if Activity is linked to SLA
*Name: Name of the Activity (verb noun)*Process Level: Indicate the process level. Choose
from L1; L2; L3; L4; L5
*Description: Description of the ActivitySource: Reference to documentation that
was used to document process
Online central: Tick this box if this activity is supported by an application
Auto central: Tick this box if this activity is fully automated by a batch application
Manually: Tick this box if the activity is performed with no application support
Base Service Type: Select what type of service the
activity performs - SLABase Service Comments: Additional comments surrounding
the base service SLAFrequency: How often the activity is performedConstraints: Describe constraints to the activityVariations: Describe any variances in how the
activity is performed.
Version InformationIndicates the version information for the
specific document.Connection Type: lies onAttributes:*Version Date:Date the particular version was
published
*Revised Item:Changes made to the document*Reason: Reasons for the changes*Reviewer: Person who made the changes
Please refer to the Meta-model standards documentation for minor differences
between the L3 L5 Detail Models
Variant AreaA business area where the process varies from the norm.
Object Type: Functional ClusterSymbol Type: Functional BlockAttributes:*Name: Name of the Variant Area
Information Hierarchy(Knowledge Structure Diagram)A depiction of the categories that make up the Information Classes
Information
Category A
Informat ionClass 1.2
InformationCategory B
Document 1
Information Store 1
Document 2
Report 1
Informat ion
Category B
Information
Category A
Information Category List(Knowledge Structure Diagram)A l ist of the various information
categories use in the business.
Scorecard 1
Position 1 Position A.2
Scorecard 1.1
Scorecards Owners(Access diagram)
A representation of the owner for each scorecard
Information Element SourceFunction allocation diagram)Depicts the various sources of the information element.
Characteristic1.1.a
Logical
Database 1
Metr ic 1.1.b
Characteristic1.1.c
Entity 1.A
Attribute 1.1.a
Attribute 1.1.b
Application 1.1
App 1.1.a
Metric 1.1.a Document 3
Characteristic1.1.a
Calculation
Report 4
Measurement2.1.B.i
Measurement
2.1.B.iiMeasurement
2.1 .B.iii
Measurements(DW structure)
To provide a view of the various instances measurements of a
certain measurement type
Measurement Strategic Objectives(PCD)
A representation of the measurements that support strategic objectives.
Objective Data F.....
MeasurementType 2.1.A
MeasurementType 2.1.B
StrategicObjective 1.2.1
Document 1 Document 2
Document 3 Document 4
Document List(Knowledge structure diagram)A l ist of the documents used within the business
MeasurementCalculation
1.1.B
Application 1.1
Position A.1
Measurement2.1.B.i
LogicalDatabase 1
Measurement2.1.B.ii
Position 1
Position A.2
Position A.3
Ent ity 1.1
Attribute 1.1.a
App 1.1.a
Document 2
Characteristic1.1.a
Metric 1.1.a
Measurement Source(Function allocation diagram)
Depicts the various sources of the information element.
MeasurementType 2.1.A
MeasurementType 2.1.B
MeasurementType 2.1.A.i
MeasurementType 2.1.A.ii
MeasurementPerspective 2
Measurement Type Hierarchy(DW structure)
To provide a logical view of the measurement types hierarchy used for process management.
Information Element: MetricDepicts a measurable attribute of the fact
Symbol Type: Key FigureObject Type: ERM attribute
Attributes: *Name: Name of the information element
Description: A description of the information element
Scorecard
Depicts a scorecard used within the businessSymbol Type: Communication Structure
Object Type: Cluster/Data modelAttributes:
*Name: Name of the ScorecardDescription: A logical business-focused description of the scorecard.
MeasurementPerspective 1
MeasurementPerspective 2
MeasurementPerspective 3
MeasurementPerspective 4
Measurement Perspectives(DW structure)A classification of the measurements used
by Anglo Platinum into various groups
Report List(Knowledge structure diagram)A l ist of the reports used within the
business
Report 1 Report 2
Report 3 Report 4
DimensionDepicts a business dimension, e.g.
organisation, time, or product.Symbol Type: Dimension
Object Type: Cluster/Data modelAttributes: *Name: Name of the dimension
Description: A description of the
dimension
FactDepicts a collection of key metrics, e.g.
tons mined.Symbol Type: Fact table
Object Type: Cluster/Data modelAttributes:
*Name: Name of the fact tableDescription: A description of the fact
Information ClassDepicts a grouping of information
Symbol Type: Knowledge categoryObject Type: Knowledge categoryAttributes:
*Name: Name of the Information ClassDescription: A logical business-focused
description of the Information Class
Information CategoryDepicts a grouping of information
Symbol Type: Documented knowledgeObject Type: Documented knowledge
Attributes: *Name: Name of the Information CategoryDescription: A logical business-focused
description of the Information Category
Logical Information Model(DW structure)A dimensional depiction of an information class
Dimension 1.1
Dimension 1.2
Dimension 1.3
Dimension 1.4
Fact 1.1
Fact Description(DW structure)
Depicts the information elements that make up a DW fact.
Fact 1.1
Metric 1.1.a
Metric 1.1.b
Dimension Description(DW structure)Depicts the information elements
that make up a DW dimension.
Dimension 1.1
Characteristic1.1.a
Characteristic
1.1.b
Characteristic1.1.c
Report
Depicts a reports used within the business
Symbol Type: Electronic DocumentObject Type: Information carrier
Attributes: *Name: Name of the Report
Information StoreDepicts a logical information store Symbol Type: Info cube
Object Type: Cluster/Data modelAttributes:
*Name: Name of the Information store
Information Element: CharacteristicDepicts a descriptive
attribute of the dimension.
Symbol Type:CharacteristicObject Type: ERM attribute
Attributes: *Name: Name of the
information elementDescription: A description
of the information element
Information Store List(DW structure)
A list of the information stores
InformationStore 1
InformationStore 2
InformationStore 3
InformationStore 4
Scorecards(DW structure)To show a hierarchical breakdown of
the scorecards used within the business
Scorecard 1
Scorecard 1.1 Scorecard 1.2
Scorecard Measurements(DW structure)
A representation of the measurements that make up a particular scorecard.
Measurement2.1.B.ii
Measurement2.1.B.i
Scorecard 1
Information Classes(Knowledge Structure Diagram)A depiction of the categories of information used in the business
Information
Class 1
InformationClass 1.1
InformationClass 1.2
Measurement TypeDepicts a measurement type
Symbol Type: Key figureObject Type: Entity type
Attributes: *Name: Name of the measurement
Identifier: An identi fier for the measurementDescription: A description of the measurement
Frequency: How often the measurement is usedMeasurement Type: Checked (True)
Measurement Importance: Select a levelFSR Availability Rating: Select a rating
Measurement PerspectiveDepicts a logical grouping of measurements
into the Scorecard perspectives.Symbol Type: Info CubeObject Type: Cluster/Data modelAttributes:
*Name: Name of the measurement perspectiveIdentifier: An identifier for the perspectiveDescription: A description of the perspective
Term
A term/concept that needs clarification in terms of its
meaning.Object Type: Technical TermSymbol: Technical Term
Attributes:*Name: Name of the term
*Description: The explanation/definition of the term
Abbreviations List(Technical Terms Model )A list of all the abbreviations
Abbrevia tion 1
Abbrevia tion 2
Abbrevia tion 3
Term 1
Term 2
Terms List(Technical Terms Model )A list of all the terms
Document
Depicts a document used within the business
Symbol Type: DocumentObject Type: Information carrier
Attributes: *Name: Name of the Document
Description: A description of the document
Document Type: The type of document.
Link1: The URL link for the document
Abbreviation
A shortened form of a word or words.
Object Type: Technical TermSymbol: Technical Term
Attributes:*Name: The abbreviation
*Full name: The full name
Measurement
Depicts a measurement used within the business
Symbol Type: CharacteristicObject Type: Entity type
Attributes: *Name: Name of the measurementIdentifier: An identifier for the
measurement
Description: A description of the measurement
Frequency: How often the measurement is updated.Measurement Type: Checked
(False)
Measurement Calculation
Describes the calculation used to determine a particular measurement
Symbol Type: System FunctionObject Type: Function
Attributes: *Name: The calculation used to determine a measurement
Information Element CalculationDescribes the information element used to
determine a particular information elementSymbol Type: System FunctionObject Type: Function
Attributes: *Name: The calculation used to determine
the Information Element
Logical Entity Attributes Model(eERM Attribute Allocation Diagram)Depicts the attributes of a logical entity, that
further describes the entity.
Entity 1.A
Attribute 1.1.d
Attribute 1.1.b
Attribute 1.1.c
Attribute 1.1.a
LogicalDatabase 1
LogicalDatabase 2
Logica lDatabase 3
Logical Databases Model(IE Data Model)
Strategical ly summarises the enterprise data on the highest level.
Logical Entities Model(IE Data Model)Depic ts the logical entities of a database and the relationship
between the entities.
Entity 1.1
Entity 1.2 Entity 1.3
Logical DatabaseRepresents a collection of data that is generally
associated with one application.Object Type: Cluster/Data ModelSymbol Type: Cluster/Data Model
Attributes:*Name: Name of the Logical Database
EntityLogical entities are things of significance that the business
wants to store information about. An entity is a group,
c lass or thing.Object Type: Entity Type
Symbol Type: Entity TypeAttributes:
*Name: Name of the Entity*Description: Description of the Entity
Unique AttributeAn attribute that uniquely identifies and describes a logical
enti ty.Object Type: ERM AttributeSymbol Type: K Attribute (ERM)
Attributes:*Name: Name of the Unique Attribute*Description: Description of the Unique Attribute
Attribute
An attribute that describes a logical entity.Object Type: ERM AttributeSymbol Type: D Attribute (ERM)
Attributes:*Name: Name of the Attribute
*Description: Description of the Attribute
Table Model(Table Diagram)Depic ts the physical implementation of a logical entity as a table.
Entity 1.1
Table 1.1
Fie ld 1.1.a
Fie ld 1.1.b Att ribute 1.1.b
Attribute 1. 1. a
TableA physical table in a database, or a structured data store.
Object Type: TableSymbol Type: Table
Attributes:*Name: Name of the Table
*Description: Description of the Table
Field
A physical column or field in a table.Object Type: FieldSymbol Type: Field
Attributes:*Name: Name of the Field
*Description: Description of the Field
Subject Area Model(IE Data Model)List the subject areas of a logical database.
Subject Area1.A
Subject Area1.B
Subject Area
A logical functional area in a logical database usually determined according to business functionali ty.
Object Type: Cluster/Data ModelSymbol Type: Cluster/Data ModelAttributes:
*Name: Name of the Subject AreaDescription: Description of the Subject Area
Data Transformation Model(DW Transformation Model)
Depicts the data transformation required to calculate an attribute.
...
Subject Area
1.A
Attribute 1.1.a Attribute 1.1.b
Attribute 1.1. c
Attribute 1.1 b Calcula tion
+
Description 1.1 a
-
Description 1.1 c
=
Description 1.1 b
Data Transformation RuleRepresent the data transformation requirements.
Object Type: FunctionSymbol Type: Transfer Rule
Attributes:*Name: Name of the Transfer RuleDescription: Description of the Transfer Rule
Database Ownership Model(Access Diagram)
Depicts the business and technical ownership of the Logical Database.
LogicalDatabase 1
Position 1
Position A.2
Database Technology Model(Access Diagram)Depicts the minimum technology requirements to deploy the
database.
LogicalDatabase 1
Infrastruc ture
Application 1
Infrastruc tureApplication 2
Server Type 1
Enterprise Architecture Meta-Model
Copyright
Real IRM Solutions (Pty) Ltd
2006
Version 01.03 March 2006
Business Architecture
Information
Data Application Technology
Intra- Architectural
Tech nolog y
Application
Data
Information
Business Organisat ion
Business M iscellaneous
Connection Legend
Intra- Architectural
Tech nolog y
Application
Data
Information
Business Organisat ion
Business M iscellaneous
Connection Legend
Attributes
Occurrence Copy
Assignment
Multiple Sources
Attributes
Occurrence Copy
Assignment
Multiple Sources
To be updated with IM Endeavour requirements
-
26Copyright (c) Anglo Platinum Limited 2006
Enterprise Architecture Process
Develop EAMeta-Model
L3
Develop EA Products
L3
Develop BusinessProcess Models
L3
DevelopInformation
Models
L3
Develop SolutionModels
L3
Plan EnterpriseArchitecture
L2
Meet business demand for process modelling
Models accurately reflecting reality
Meet business demand for information
modelling Models accurately reflecting reality
Meet ICT demand for solution modelling
Models accurately reflecting reality Meta-model adherence
Meet user requirements for EA products
-
27Copyright (c) Anglo Platinum Limited 2006
Build strong foundations for target architectures
Develop easily understood standards, guidelines and principles
Establish conceptual framework and meta model
Engage senior management in development of high level processes
Deliver appropriate training
Build Strong Foundations
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28Copyright (c) Anglo Platinum Limited 2006
L0 Enterprise Processes
L2 ProcessL1 Value Chain
Locate Ore Body Perform Economic Evaluation
Perform Detail Planning Perform Detail Design Establish Mine Establish Processing Plant Establish Infrastructure
Operate Mine Support Operations Close Mine
Refine ProductSchedule and PlanTreatment and Refinement Close Operation
Grow and Maintain Market Manage Dispatch and Delivery
Manage Corporate GovernanceManage PerformancePerform Strategic Planning
Manage Capital Investments
Manage Stakeholder Relations
Manage Physical Assets Lifecycle Manage Human Resources
Manage Supply ChainCo-ordinate SHE Risk ManagementManage Finances
Manage Information and TechnologyManage Metallurgy Manage R & D
Manage Transformation
Anglo PlatinumBusiness Process Model
07 December 2005
Version 2.03
Mine Ore Body
L0
Market andSell Platinum
L0
Manage the Business
L0
Find Platinum Source /Exploit Ore Reserves
L0
Create Capacity
L0
Locate Ore Body
L1
Perform EconomicEvaluation
L1
Grow andMaintain Market
L1
Manage Dispatchand Delivery
L1
Support the Business
L0
Manage Protection Services
Perform StrategicPlanning
L1
ManagePerformance
L1
Manage CorporateGovernance
L1
Manage StakeholderRelations
L1
ManageTransformation
L1
Produce RefinedProduct
L0
Concentrate Ore Smelt Concentrate Convert Matte
Perform DetailPlanning
L1
EstablishMine
L1
EstablishProcessing Plant
L1
Perform DetailDesign
L1
EstablishInfrastructure
L1
Manage CapitalInvestments
L1
Manage CapitalAnd Project Lifecycle
L1
Manage Capital And Project Lifecycle
Refine Product
L1
Schedule AndPlan TreatmentAnd Refinement
L1
Close Operation
L1
ConcentrateOre
L1
Smelt Concentrate
L1
Convert Matte
L1
Refine BaseMetals
L2
RefinePreciousMetals
L2
Manage Metallurgy
L1
Manage Informationand Technology
L1
Manage PhysicalAssets Lifecycle
L1
ManageHuman
Resources
L1
Manage Researchand Development
L1
ManageFinances
L1
ManageSupply Chain
L1
Co-ordinate SHERisk Management
L1
Manage ProtectionServices
L1
Level 2 Legend
Not yet Scheduled
Planned
Models completed to required
level
L5 Task Detail (FAD) modelled
Detail model attached
(Assignment)
L5 Task Flow (eEPC) modelled
Model L4 Activity Detail (FAD)
modelled
L4 Activity Flow (eEPC) modelled
L2 Processes modelled
PerformProspecting
L2
PerformGeologicalEvaluation
L2
EstablishMineralRights
L2
DetermineNew Mine
Scope
L2
PerformFinancialModelling
L2
Perform MineModelling
L2
PerformEstimation
L2
Establish CapacityCreation Project Plan
L2
Establish Life ofOperations Costing
L2
Initiate Project
L2
Plan Project
L2
Execute andControl Project
L2
Close Project
L2
Establish BusinessCase
L2
Perform OperationsEngineering
L2
Perform DetailOperations Modelling
L2
Perform DetailOperations Design
L2
PerformShaft
Development
L2
EstablishSurface
Infrastructure
L2
PerformUndergroundDevelopment
L2
EstablishUndergroundInfrastructure
L2
Perform MineCommissioning
L2
BuildConcentrator
L2
Build Smelter
L2
Perform PlantCommissioning
L2
Build RefineryPlant
L2
PerformHousing
Development
L2
PerformHostel
Development
L2
Perform Admin BuildingDevelopment
L2
Perform CapitalForecasting
L2
Manage Investment
L2
Manage ProjectBudget
L2
Manage ProjectExecution /Integration
L2
Plan ProjectCash Flow
L2
Perform ProjectGovernance
L2
Perform Project RiskManagement
L2
Perform ProjectPrioritisation
L2
Perform ProjectSelection
L2
Perform CriticalResourse Planning
And Allocation
L2
Manage Project WBSStructures and Cost
L2
PerformScreening And
Selecting
L2
Perform ProjectEcexution
L2
Perform ProjectFund Approval
L2
PerformInvestmentHand Over
L2
PerformPost-Investment
Review
L2
Perform ProjectPre-Development
L2
Perform Study FundApproval
L2
ManageProject
L2
Plan Ore Extraction
L2
Mine Ore
L2
PlanLabour
L2
500 Day TurnaroundLabour Project
RehabilitateEnvironment
L2
Retrench andRedeploy Operations
L2
Operate Mine
L1
Support Operations
L1
Close Mine
L1
Crush Ore
L2
LiberateOre
L2
PerformPrimaryFlotation
L2
PerformSecondaryFlotation
L2
PerformTailingsDisposal
L2
PerformConcentrator
Sampling
L2
Desiree Naud
PerformConcentratorConsumableAdditioning
L2
Desiree Naud
ProcessWet Concentrate
L2
PerformElectric Furnace
Smelting
L2
PerformThickening AndBelt Filtration
L2
PerformOff GasCleaning
L2
Desiree Naud
ProcessMolten Furnace
Matte
L2
PerformSlag Cleaning Furnace
Smelting
L2
ProcessMolten Furnace
Slag
L2
PerformSmelter
Sampling
L2
Desiree Naud
PerformSmelter
ConsumableAdditioning
L2
Desiree Naud
PerformSmelterEffluent
Management
L2
Desiree Naud
ConvertDry Furnace
Matte
L2
ProcessMolten Converter
Matte
L2
Treat Off Gas
L2
Desiree Naud
ProcessMolten Converter
Slag
L2
PerformConverter
ConsumableAdditioning
L2
Desiree Naud
PerformConverterSampling
L2
Desiree Naud
Obtain Information forScheduling and Planning ofTreatment and Refinement
L2
Optimise Scheduleand Plan for Treatment
and Refinement
L2
Rehabilitate theEnvironment
L2
Retrench and Redeploythe Operations
L2
MarketProducts
L2
ManageCustomer
Service
L2
Manage CustomerMaster Data
L2
Manage BaseMetals Sales
L2
Manage PreciousMetal Sales
L2
Manage SalesFrom Smelter
L2
ManageBilling
L2
Manage Delivery
L2
ManageInter-company
Stock Transport
L2
DefineOrganisation and
Relationships
L2
Set EnterpriseStrategy
L2
DevelopLong-Term Plans
L2
Strategic Long Term Planning
DevelopTactical Plans
L2
PerformOperational
Planning
L2
Manage Risk
L2
Provide LegalServices
L2
Provide AuditServices
L2
Ensure BusinessContinuity
L2
Provide SecretarialServices
L2
Set CompanyPolicies
L2
Communicatewith Investment
Community
L2
Communicatewith Interested
and Affected Parties
L2
Communicate withGovernment
L2
Communicatewith Suppliers
L2
Manage JointVentures and otherBusiness Partners
L2
Manage BlackEconomic
Empowerment
L2
ManageMining Charter
L2
ManageSocio-economic
Development
L2
Manage Womenin Mining
L2
Manage Social andLabour Plan
L2
Develop Socialand Labour Plans
L2
Plan InformationTechnology
L2
Build CoreBusiness Solutions
L2
Run Infrastructure
L2
Run Core BusinessApplications
L2
Run SupportBusiness Applications
L2
Build SupportBusiness Solutions
L2
Build Infrastructure
L2
Manage Information
L2
Manage Knowledge
L2
Manage Payroll
L2
Manage HumanPerformance
L2
Perform HRDevelopment
L2
Manage EmployeeRelations
L2
Perform HR LabourManagement
L2500 Day Turnaround Labour Project
Manage PersonnelAdministration
L2500 Day Turnaround Labour Project
Manage TimeAnd Attendance
L2
Perform TalentManagement
L2
ManageSocio-economic
Development
L2
PerformRecruitment
L2
PerformHR Cost Planning
L2
Perform HRLabour Control
L2500 Day Turnaround Labour Project
ManageAccomodationAdministration
L2
Acquire PhysicalAsset
L2
Install andCommission
Physical Asset
L2
PerformAsset Tracking
L2
PerformPlant
Maintenance
L2
ProtectAssets
L2
Perform EngineeringChange Management
L2
Plan Research andDevelopment Efforts
L2
Conduct ResearchAnd Development
L2
Manage AccountsPayable
L2
ManageAccounts
Receivable
L2
Manage GroupProperty
L2
ManageFinance
Accounting
L2
Manage FixedAssets
L2
Manage ManagementAccounting
L2
ManageCorporate
Finance
L2
Manage Treasury
L2
Manage Banking
L2
Manage ShareOptions
Conduct ProtectionServices Investigation
L2
Provide AccessControl
L2
Monitor Access
L2
Manage Supply Chain Data
L2SAP FDDs
Manage SupplyChain Demand
L2SAP FDDs
Source Productsand Services
L2SAP FDDs
Supply Productsand Services
L2SAP FDDs
Settle SupplyChain Accounts
L2SAP FDDs
PerformMetal
Accounting
L2
Desiree Naud
ManageLaboratory
L2
Desiree Naud
Manage Utilities
L2
PerformOperational Logistics
L2
Manage SurfaceInfrastructure
L2
Provide MineTechnical Services
L2
Survey Mine
L2GMSI
PerformMineral Resources
Evaluation
L2
Direct andLead the
Enterprise
L2
Plan And Monitor TheBusiness
L2
Manage HygieneMeasurement And Monitoring
L2
SHE Process Modelling
Establish Task andWorking Environment
Conditions
L2
SHE Process Modelling
Define Individual AndTeam Actions
L2
SHE Process Modelling
Prevent Absent andFailed Defences
L2
SHE Process Modelling
Manage Incidents
L2
SHE Process Modelling
Manage Consequences
L2
SHE Process Modelling
Identify SHE Legaland Other Requirements
L2
SHE Process Modelling
Establish ActionManagement
L2
SHE Process Modelling
Establish IndividualCapabilities
L2
SHE Process Modelling
Manage PPE
L2
SHE Process Modelling
Perform Observation AndBehaviour Management
L2
SHE Process Modelling
Prevent Ventilation AbsentAnd Failed Defences
L2
SHE Process Modelling
Prevent Public Health AbsentAnd Failed Defences
L2
SHE Process Modelling
Manage EnvironmentMonitoring
L2
SHE Process Modelling
Prevent Medical Absent AndFailed Defences
L2
SHE Process Modelling
Manage Training
L2
SHE Process Modelling
Manage Safety MeasurementAnd Monitoring
L2
SHE Process Modelling
Manage Public Health
L2
SHE Process Modelling
Manage SHE Reporting
L2
SHE Process Modelling
EstablishOrganisationalRequirements
L2
SHE Process Modelling
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29Copyright (c) Anglo Platinum Limited 2006
Build strong foundations for target architectures
Develop easily understood standards, guidelines and principles
Establish conceptual framework and meta model
Engage senior management in development of
high level processes
Deliver appropriate training
Build Strong Foundations
-
30Copyright (c) Anglo Platinum Limited 2006
Deliver appropriate training
Executive Briefings:
Group ICT Management
Business Management
Business Users
Process Modelling
Business Context
Guidelines and Principles
Process Leveling
Process Modelling using AP meta model
Tools and functionality
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31Copyright (c) Anglo Platinum Limited 2006
Strong emphasis on meeting business needs
and not modelling for its own sake
Business need for and commitment to:
Safety, Health and Environment
Labour Planning
Process standardisation
Single source of management information
..all driving standardisation and reduced
cost
Respond to short term business needs
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32Copyright (c) Anglo Platinum Limited 2006
Develop an in-house architectural capability
Transfer skills from consultants who assisted in the project
Identify internal champions for the cause but leave them in situ
Outsource non core EA services
Anglo Platinum has outsourced non-core ICT activities, following
the Gartner Lite model
Following from this, it has retained the strategically important
roles of inter alia, IT Strategy, Planning and Architecture
The non-core EA activities associated with quality control and
maintaining the integrity of the architectural framework and meta
data have been outsourced
Develop an EA Capability
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33Copyright (c) Anglo Platinum Limited 2006
Agenda
Background
Business
Drivers for change
Architectural concepts
Approach to implementation
Research and learn from others
Develop a target architecture
Build strong foundations
Respond to short term business
needs
Develop an EA capability
Toolset selection
ARIS
Utilities
Early deliverables and business successes Business Process Models
Utilities Documentation
Information and Data Models Application Models Technology Models
Documentation
Learnings
The Way Forward
Governance
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34Copyright (c) Anglo Platinum Limited 2006
EA Toolsets Considered
CASEWISE - Corporate Modeller
Meta-model extensibility impressive
Support excellent and product ease of use
UML not standard
POPKIN - System Architect
Meta-model extensible
Advanced standard UML capability
Database interfaces
Assignments a concern in terms of a levelling approach to modelling
IDS SCHEER ARIS
Big SA local user base
Extensive set of methodologies and additional functionality
Limited meta-model extension
Selected by SAP
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35Copyright (c) Anglo Platinum Limited 2006
Business Process Analysis Tools
ARIS
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36Copyright (c) Anglo Platinum Limited 2006
Enterprise Architecture Tools
ARIS
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37Copyright (c) Anglo Platinum Limited 2006
EA Toolset Selected
IDS SCHEER ARIS
Relevance to SAP environment
Excellent in process modelling arena
Functionally rich
Other tools available in data, application and technology domains
(but we are exploring new frontiers with ARIS)
Future developments relating to SAP configuration
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38Copyright (c) Anglo Platinum Limited 2006
ProcessProcess
DefinitionDefinition
ProcessProcess
ConfigurationConfiguration222
111
ProcessProcess
ExecutionExecution333
ProcessProcess
ControllingControlling444
ARIS for mySAP/SAP Solution Manager
ARIS Web Designer/ARIS Toolset
mySAP Solutions/SAP NetWeaver
ARIS PPM/SAP Netweaver
Integrated Business Process Modeling with ARIS & SAP
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39Copyright (c) Anglo Platinum Limited 2006
ARIS Utilities
The following utilities were developed as add-ons to standard ARIS functionality to meet specific business requirements:
Process numberingSwim lane generators
Domino.doc synchronisationFlow Diagrams
Process variance reportingProcedure documentation
Impact Analysis DatabaseFunctional Allocation Diagrams Capturing Utility
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40Copyright (c) Anglo Platinum Limited 2006
Agenda
Background
Business
Drivers for change
Architectural concepts
Approach to implementation
Research and learn from others
Develop a target architecture
Build strong foundations
Respond to short term business
needs
Develop an EA capability
Toolset selection
ARIS
Utilities
Early deliverables and business successes Business Process Models
Utilities
Documentation
Information and Data Models
Application Models Technology Models
Learnings
The Way Forward
Governance
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41Copyright (c) Anglo Platinum Limited 2006
Business Process Models - 1
Level 0 Enterprise Process Model
Enterprise Process
Level 3 Sub-process Model
Sub-process
Level 1 Value Chain Model
Level 5 - Task Model
TaskValue Chain
High Level Process Models Detailed Process Models
Level 4 - Activity Model
Activity
Level 2 Process Model
Process
Based on business demand, a large number of business processes have been
standardised and modelled to levels 3 (sub-process) and 4 (activity) as appropriate
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42Copyright (c) Anglo Platinum Limited 2006
Business Process Models - 2
Where sufficient content has been captured, reports are generated with detail of
roles and responsibilities allowing, in due course, for more equitable task loading
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43Copyright (c) Anglo Platinum Limited 2006
Business Process Models - 3
Manual processes for possible future automation have been identified
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44Copyright (c) Anglo Platinum Limited 2006
Business Process Models - 4L3 Develop EA Plan
SB.IT.01.05.03
L4Determine EA
Framework ChangeRequired
L3 Develop EA Plan
EA FrameworkApproved
SB.IT.01.05.02
L4Review ExistingEA Framework
SB.IT.01.05.01
L4Re