angry customers tell 3000
DESCRIPTION
I follow customers, and consumers and do not believe in boundaries, and any secular ways of getting separated from those who have a way of sharing. Also- I hate to put the cover page as 'Hey - I am sharing'TRANSCRIPT
Pete BlackshawCo-founder-WOMMAKeyNote- Ad-Tech #Digital
Thought Leadership
Boring Basics and Customer Service matters
The ultimate #CustServ quote leads to amazing Customer Service
Is the Business
reaching a community
Community Engagement to win goodwill : Giving back to the society
Word-of-Mouth and Engagement
The cultural context of Sharing is embedded in
the way people talk, help others, create an identify, and share the
truth
Momentum created through engaging, and responsible tweets
Responsible
And Engaging
If a Digital Festival becomes a Social Spam, do you ignore or pause
What is shareable on Facebook, Twitter for a happy consumer (18+)
Great content (Movies, Sports, Family pictures, Music)
Positive Message (Wins, Losses, Learnings)
Honest submission (Customer Service)
Clever Ideas (Campaigns, Issues, Economy)
Engaging habits (Running, Speed, Automotive Experience, Dining, Shopping)
Campaign Reporting Metrics Risk ”Angry Customers Tell 3000’’