annemariefridrich: effects of a multilevel stress-management intervention at the work place

Upload: myanna-duncan

Post on 05-Apr-2018

220 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    1/22

    Division Public And Organizational Health, ISPM UZH / ZOA ETH

    Annemarie Fridrich, Division Public And Organizational Health, Zurich

    Effects of a multilevel stress-managementintervention at the work place:

    What process variables account for the

    interventions success?

    Small Group Meeting

    Nottingham Trent University, UK24-25 May 2012

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    2/22

    Division Public And Organizational Health, ISPM UZH / ZOA ETH

    Contents

    SWiNG project Process measurements Outcome measurements Summary Further research questions

    SGM Nottingham, 24-25 May 2012Annemarie Fridrich

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    3/22

    Division Public And Organizational Health, ISPM UZH / ZOA ETH

    SWiNG project key figures

    SWiNG = Stressmanagement, Effectiveness and Benefit ofWorksite Health Promotion

    Implementation: 2008 2011 Participants

    8 medium- and large scale companieswith differentsizes(between 300 and 1200 employees)

    A total of over 5000 employees Different sectors (production, services, administration, hospital)

    Strong evaluation framework (OHD research model, JD-R-model)

    SGM Nottingham, 24-25 May 2012Annemarie Fridrich

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    4/22

    Division Public And Organizational Health, ISPM UZH / ZOA ETH

    SWiNG project intervention

    SGM Nottingham, 24-25 May 2012Annemarie Fridrich

    Ov

    erallimpact

    Launch,

    analysis,

    planning

    Workshops,

    courses

    Measures, objects,

    initiatives, ideas,

    discussions ...

    S-Tool, SWiNG group,

    project management and

    communication

    Stress training, management

    courses, health circles, team

    reflection sessions, workshops,

    presentations !

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    5/22

    Division Public And Organizational Health, ISPM UZH / ZOA ETH

    SWiNG project evaluation tools

    Quantitative and qualitative evaluation instruments: S-Tool: comprehensive questionnaire covering a variety of

    work- and health related topics (www.s-tool.ch)

    Health cost survey Module evaluation questionnaire Structured Interviews Group discussion Phone interviews

    SGM Nottingham, 24-25 May 2012Annemarie Fridrich

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    6/22

    Division Public And Organizational Health, ISPM UZH / ZOA ETH

    SWiNG project course

    SGM Nottingham, 24-25 May 2012Annemarie Fridrich

    Key company figures, interviews with key persons, S-TOOL survey, management surveySystematic observation of activities

    Key company figures, interviews with key persons, S-TOOL survey, management surveySystematic observation of activities

    Reflecting on results as well as devising measures in theteam

    Leadership workshop relating to team resultsLeadership training

    Stress management course for employees

    Leadership workshop relating to team resultsLeadership training in Change ManagementStress management for employees, incl. mindness

    2009

    2010

    2011

    Key company figures, S-TOOL survey

    T0 (N = 3499)

    T1 (N = 3159)

    T2 (N = 2467)

    Lon

    gitudinals

    ample

    N

    =1286

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    7/22

    Division Public And Organizational Health, ISPM UZH / ZOA ETH

    Process measurements

    SGM Nottingham, 24-25 May 2012Annemarie Fridrich

    !

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    8/22

    Division Public And Organizational Health, ISPM UZH / ZOA ETH

    Process measurements

    SGM Nottingham, 24-25 May 2012Annemarie Fridrich

    Outcome measures

    Shared

    Participation(Unit Reach)

    Appraisal of

    Participation(Coherence,

    Efficacy, Fit)

    Individual

    Participation(Individual Reach)

    INDIVIDUALReadiness for Change, Self-Efficacy

    ORGANISATIONReadiness for Change, Culture

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    9/22

    Division Public And Organizational Health, ISPM UZH / ZOA ETH

    Individual participation

    How many courses has each participant taken?

    stressmanagement workshop; management courses;health circles; team reflection sessions; otherworkshops; presentations

    matching: S-Tool data + module participation lists Scale: 0 to 6; M = 1.46 (s = 1.01)

    Did you voluntarily participate in the workshop?

    (3-point item: Yes / More or less / No)SGM Nottingham, 24-25 May 2012Annemarie Fridrich

    SPAP

    IP

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    10/22

    Division Public And Organizational Health, ISPM UZH / ZOA ETH

    Appraisal of participation

    Coherence of the intervention Efficacy of the intervention Fit with the organization

    SGM Nottingham, 24-25 May 2012Annemarie Fridrich

    Measured with the module evaluation questionnaire at the endof the refresher (stressmanagement/management courses)

    SP

    IP

    AP

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    11/22

    Division Public And Organizational Health, ISPM UZH / ZOA ETH

    Appraisal of participation coherence

    3 items (7-point scale with 1 = no, not at all and7 = yes, very much)

    (1)Was the workshop comprehensible for you?(2)Were the demands of the workshop manageable for

    you?

    (3)Was the workshop meaningful and beneficial for you?

    SGM Nottingham, 24-25 May 2012Annemarie Fridrich

    SP

    IP

    AP

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    12/22

    Division Public And Organizational Health, ISPM UZH / ZOA ETH

    Appraisal of participation efficacy

    2 items (7-point scale with 1 = no, not at all to 7 =yes, very much)

    (1)Do you think the workshop will have a positive impact onyourself?

    (2)Do you think the workshop will have a positive impact onyour organisation?

    SGM Nottingham, 24-25 May 2012Annemarie Fridrich

    SP

    IP

    AP

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    13/22

    Division Public And Organizational Health, ISPM UZH / ZOA ETH

    Appraisal of participation fit

    2 items (7-point scale with 1 = no, not at all to 7 =yes, very much)

    (1)Do you think your organization will invest in healthpromotion for the long term?

    (2)Do you think health promotion is in line with yourorganizational culture?

    SGM Nottingham, 24-25 May 2012Annemarie Fridrich

    SP

    IP

    AP

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    14/22

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    15/22

    Division Public And Organizational Health, ISPM UZH / ZOA ETH

    Shared participation

    SGM Nottingham, 24-25 May 2012Annemarie Fridrich

    Reach (sum of all courses)

    The more thebetter?

    Or is there anoptimalparticipation ratefor a unit?

    Should onlyparticular personsparticipate in thecourses?

    AP

    IP

    SP

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    16/22

    Division Public And Organizational Health, ISPM UZH / ZOA ETH

    Shared Participation

    SGM Nottingham, 24-25 May 2012Annemarie Fridrich

    8 enterprises, total of 59 units at average 7,4 units per enterprise difficulties:

    great differences in unit size (11 599 employees) unit sizes and structures varied over time

    -> relative unit participation rate

    -> team level

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    17/22

    Division Public And Organizational Health, ISPM UZH / ZOA ETH

    Outcome measurements

    Measurements at t0 and t2 Relative change of Resources/Demands-Ratio

    Measurements only at t2: Change assessment Overall impact assessment

    SGM Nottingham, 24-25 May 2012Annemarie Fridrich

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    18/22

    Division Public And Organizational Health, ISPM UZH / ZOA ETH

    Outcome measurements

    Overall impact assessment (5 items, 7-point scale)

    In the course of the SWiNG project, various activities topromote health have taken place in your company.

    (1)Have these activities made a positive impact on thecompany?

    (2)Have these activities made a positive impact on youyourself?

    (3)Has SWiNG encouraged to talk more often about stressin your work environment than before?

    (4)Cronbachs alpha= .88, N = 2083

    SGM Nottingham, 24-25 May 2012Annemarie Fridrich

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    19/22

    Division Public And Organizational Health, ISPM UZH / ZOA ETH

    Outcome measurements

    Change assessment (8 items, 7-point scale)

    Think about your employment situation about 1-2 yearsago. Since then, has/have

    (1)your work got harder?(2)the behaviour of your superiors changed?(3)the atmosphere at work changed?(4)your physical health changed?(5)

    Cronbachs alpha = .84, N = 2194

    SGM Nottingham, 24-25 May 2012Annemarie Fridrich

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    20/22

    Division Public And Organizational Health, ISPM UZH / ZOA ETH

    Summary

    SGM Nottingham, 24-25 May 2012Annemarie Fridrich

    t0 t1 t2

    Demands andResources (t1) R/D-Ratio (t0) Demands and

    Resources (t2) R/D-Ratio (t2) Change of R/D-

    Ratio

    Overall impactassessment

    Appraisal Participation

    Sharedparticipation

    CoherenceEfficacy

    Fit

    ?

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    21/22

  • 7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place

    22/22

    Division Public And Organizational Health, ISPM UZH / ZOA ETH

    SGM Nottingham, 24-25 May 2012Annemarie Fridrich

    Thank you verymuch for your

    attention!

    [email protected]