annemariefridrich: effects of a multilevel stress-management intervention at the work place
TRANSCRIPT
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7/31/2019 AnnemarieFridrich: Effects of a multilevel stress-management intervention at the work place
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Division Public And Organizational Health, ISPM UZH / ZOA ETH
Annemarie Fridrich, Division Public And Organizational Health, Zurich
Effects of a multilevel stress-managementintervention at the work place:
What process variables account for the
interventions success?
Small Group Meeting
Nottingham Trent University, UK24-25 May 2012
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Division Public And Organizational Health, ISPM UZH / ZOA ETH
Contents
SWiNG project Process measurements Outcome measurements Summary Further research questions
SGM Nottingham, 24-25 May 2012Annemarie Fridrich
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Division Public And Organizational Health, ISPM UZH / ZOA ETH
SWiNG project key figures
SWiNG = Stressmanagement, Effectiveness and Benefit ofWorksite Health Promotion
Implementation: 2008 2011 Participants
8 medium- and large scale companieswith differentsizes(between 300 and 1200 employees)
A total of over 5000 employees Different sectors (production, services, administration, hospital)
Strong evaluation framework (OHD research model, JD-R-model)
SGM Nottingham, 24-25 May 2012Annemarie Fridrich
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Division Public And Organizational Health, ISPM UZH / ZOA ETH
SWiNG project intervention
SGM Nottingham, 24-25 May 2012Annemarie Fridrich
Ov
erallimpact
Launch,
analysis,
planning
Workshops,
courses
Measures, objects,
initiatives, ideas,
discussions ...
S-Tool, SWiNG group,
project management and
communication
Stress training, management
courses, health circles, team
reflection sessions, workshops,
presentations !
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Division Public And Organizational Health, ISPM UZH / ZOA ETH
SWiNG project evaluation tools
Quantitative and qualitative evaluation instruments: S-Tool: comprehensive questionnaire covering a variety of
work- and health related topics (www.s-tool.ch)
Health cost survey Module evaluation questionnaire Structured Interviews Group discussion Phone interviews
SGM Nottingham, 24-25 May 2012Annemarie Fridrich
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Division Public And Organizational Health, ISPM UZH / ZOA ETH
SWiNG project course
SGM Nottingham, 24-25 May 2012Annemarie Fridrich
Key company figures, interviews with key persons, S-TOOL survey, management surveySystematic observation of activities
Key company figures, interviews with key persons, S-TOOL survey, management surveySystematic observation of activities
Reflecting on results as well as devising measures in theteam
Leadership workshop relating to team resultsLeadership training
Stress management course for employees
Leadership workshop relating to team resultsLeadership training in Change ManagementStress management for employees, incl. mindness
2009
2010
2011
Key company figures, S-TOOL survey
T0 (N = 3499)
T1 (N = 3159)
T2 (N = 2467)
Lon
gitudinals
ample
N
=1286
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Division Public And Organizational Health, ISPM UZH / ZOA ETH
Process measurements
SGM Nottingham, 24-25 May 2012Annemarie Fridrich
!
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Division Public And Organizational Health, ISPM UZH / ZOA ETH
Process measurements
SGM Nottingham, 24-25 May 2012Annemarie Fridrich
Outcome measures
Shared
Participation(Unit Reach)
Appraisal of
Participation(Coherence,
Efficacy, Fit)
Individual
Participation(Individual Reach)
INDIVIDUALReadiness for Change, Self-Efficacy
ORGANISATIONReadiness for Change, Culture
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Division Public And Organizational Health, ISPM UZH / ZOA ETH
Individual participation
How many courses has each participant taken?
stressmanagement workshop; management courses;health circles; team reflection sessions; otherworkshops; presentations
matching: S-Tool data + module participation lists Scale: 0 to 6; M = 1.46 (s = 1.01)
Did you voluntarily participate in the workshop?
(3-point item: Yes / More or less / No)SGM Nottingham, 24-25 May 2012Annemarie Fridrich
SPAP
IP
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Division Public And Organizational Health, ISPM UZH / ZOA ETH
Appraisal of participation
Coherence of the intervention Efficacy of the intervention Fit with the organization
SGM Nottingham, 24-25 May 2012Annemarie Fridrich
Measured with the module evaluation questionnaire at the endof the refresher (stressmanagement/management courses)
SP
IP
AP
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Division Public And Organizational Health, ISPM UZH / ZOA ETH
Appraisal of participation coherence
3 items (7-point scale with 1 = no, not at all and7 = yes, very much)
(1)Was the workshop comprehensible for you?(2)Were the demands of the workshop manageable for
you?
(3)Was the workshop meaningful and beneficial for you?
SGM Nottingham, 24-25 May 2012Annemarie Fridrich
SP
IP
AP
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Division Public And Organizational Health, ISPM UZH / ZOA ETH
Appraisal of participation efficacy
2 items (7-point scale with 1 = no, not at all to 7 =yes, very much)
(1)Do you think the workshop will have a positive impact onyourself?
(2)Do you think the workshop will have a positive impact onyour organisation?
SGM Nottingham, 24-25 May 2012Annemarie Fridrich
SP
IP
AP
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Division Public And Organizational Health, ISPM UZH / ZOA ETH
Appraisal of participation fit
2 items (7-point scale with 1 = no, not at all to 7 =yes, very much)
(1)Do you think your organization will invest in healthpromotion for the long term?
(2)Do you think health promotion is in line with yourorganizational culture?
SGM Nottingham, 24-25 May 2012Annemarie Fridrich
SP
IP
AP
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Division Public And Organizational Health, ISPM UZH / ZOA ETH
Shared participation
SGM Nottingham, 24-25 May 2012Annemarie Fridrich
Reach (sum of all courses)
The more thebetter?
Or is there anoptimalparticipation ratefor a unit?
Should onlyparticular personsparticipate in thecourses?
AP
IP
SP
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Division Public And Organizational Health, ISPM UZH / ZOA ETH
Shared Participation
SGM Nottingham, 24-25 May 2012Annemarie Fridrich
8 enterprises, total of 59 units at average 7,4 units per enterprise difficulties:
great differences in unit size (11 599 employees) unit sizes and structures varied over time
-> relative unit participation rate
-> team level
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Division Public And Organizational Health, ISPM UZH / ZOA ETH
Outcome measurements
Measurements at t0 and t2 Relative change of Resources/Demands-Ratio
Measurements only at t2: Change assessment Overall impact assessment
SGM Nottingham, 24-25 May 2012Annemarie Fridrich
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Division Public And Organizational Health, ISPM UZH / ZOA ETH
Outcome measurements
Overall impact assessment (5 items, 7-point scale)
In the course of the SWiNG project, various activities topromote health have taken place in your company.
(1)Have these activities made a positive impact on thecompany?
(2)Have these activities made a positive impact on youyourself?
(3)Has SWiNG encouraged to talk more often about stressin your work environment than before?
(4)Cronbachs alpha= .88, N = 2083
SGM Nottingham, 24-25 May 2012Annemarie Fridrich
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Division Public And Organizational Health, ISPM UZH / ZOA ETH
Outcome measurements
Change assessment (8 items, 7-point scale)
Think about your employment situation about 1-2 yearsago. Since then, has/have
(1)your work got harder?(2)the behaviour of your superiors changed?(3)the atmosphere at work changed?(4)your physical health changed?(5)
Cronbachs alpha = .84, N = 2194
SGM Nottingham, 24-25 May 2012Annemarie Fridrich
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Division Public And Organizational Health, ISPM UZH / ZOA ETH
Summary
SGM Nottingham, 24-25 May 2012Annemarie Fridrich
t0 t1 t2
Demands andResources (t1) R/D-Ratio (t0) Demands and
Resources (t2) R/D-Ratio (t2) Change of R/D-
Ratio
Overall impactassessment
Appraisal Participation
Sharedparticipation
CoherenceEfficacy
Fit
?
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Division Public And Organizational Health, ISPM UZH / ZOA ETH
SGM Nottingham, 24-25 May 2012Annemarie Fridrich
Thank you verymuch for your
attention!