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Annual General Meeting of Triodos Bank N.V. 18 May 2018

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Annual General Meeting of Triodos Bank N.V.

18 May 2018

Welcome

1. Opening andannouncements

Agenda

1 Opening and announcements

2 Annual report and annual accounts 2017

3 Dividend

4 Discharge

12.30 - 13.15 Lunch break & Registration

5 Composition of the Supervisory Board

6 Indemnification to members of the Supervisory Board and Executive Board

7 Issue and acquisition of shares

8 Any other business

9 Close

4

2. Annual report and annual accounts 2017

2 Annual report and annual accounts 2017

a. Report of the Executive Board

b. Environmental and social report

c. Report of the Supervisory Board

d. Adherence to the revised Dutch Corporate Governance Code

e. Implementation of remuneration policy

f. Adoption of the annual accounts 2017*

* Item requiring voting; other items are for discussion

6

Report of the Executive BoardPeter Blom (CEO)

7

Business updateJellie Banga (COO)

8

Our impact in 2017

Context is crucial

• Impact is more than a number

• Every financial decision has impact - either positive, or negative

• Impact in relation to risk and return

9

10

Our impact in 2017

A few numbers

Financial ReportPierre Aeby (CFO)

11

Financial Report 2017

Interest rates on bank assets in Europe

12Source: Bloomberg

-1%

0%

1%

2%

3%

4%

Dec-14 Jun-15 Dec-15 Jun-16 Dec-16 Jun-17 Dec-17

Interest Rate on New Business

Loans

Interest Rate on New Mortgage

Loans

5y Dutch Sovereign Yield

ECB Deposit Rate

Financial Report 2017

Growth in volumes

13

€ 0

€ 2

€ 4

€ 6

€ 8

€ 10

€ 12

€ 14

€ 16

2013 2014 2015 2016 2017

Funds under management

Balance sheet totalBillion

+ 20%+ 10%

+ 16%

+ 9%

+ 8%

Financial Report 2017

Sustainable Loans to Funds Entrusted

14

63% 63%

62%

64%

70%

55%

60%

65%

70%

75%

€ 0

€ 2

€ 4

€ 6

€ 8

€ 10

2013 2014 2015 2016 2017

Sustainable Loans

Funds Entrusted

Sustainable Loans to Funds Entrusted in %Billion

Financial Report 2017

Equity, Common equity tier 1 ratio and Leverage ratio

15

0%

5%

10%

15%

20%

25%

€ 0

€ 200

€ 400

€ 600

€ 800

€ 1,000

€ 1,200

2013 2014 2015 2016 2017

Equity

Common equity tier 1 ratio

Leverage ratioMillion

Financial Report 2017

Interest Margin development

16

0.00%

0.50%

1.00%

1.50%

2.00%

2.50%

3.00%

2013 2014 2015 2016 2017

Interest income

Interest expense

1.91% 1.61%

Financial Report 2017

Income

17

€ 0

€ 50

€ 100

€ 150

€ 200

€ 250

2013 2014 2015 2016 2017

Other Income

Management Fee Income

Bank Commission Income

Interest IncomeMillion

+ 12%

+ 16%

+ 8%

+ 3%

+ 10%

Financial Report 2017

Expenses

18

€ 0

€ 50

€ 100

€ 150

€ 200

€ 250

2013 2014 2015 2016 2017

Other Operating Expenses

Co-worker Expenses

Million

+ 14%

+ 9%+ 23%

+ 12%

+ 11%

Financial Report 2017

Cost to Income Ratio

19

65%

70%

75%

80%

85%

€ 0

€ 20

€ 40

€ 60

€ 80

2013 2014 2015 2016 2017

Regulatory expenses

Operating result before impairmentsand tax

Operating expenses / total income

Excl. regulatory expenses

Million

Financial Report 2017

Impairments Loan Portfolio

20

-0.2%

0.0%

0.2%

0.4%

0.6%

0.8%

1997 1999 2001 2003 2005 2007 2009 2011 2013 2015 2017

Annual addition as % of loans

Long term average

Financial Report 2017

Net Profit

21

0%

2%

4%

6%

8%

€ 0

€ 10

€ 20

€ 30

€ 40

2013 2014 2015 2016 2017

Net profit

Return on Equity

Inflation weighted average NL, BE, UK, ES, DE

10 yr bond weighted average NL, BE, UK, ES, DEMillion

Environmental and socialreport

22

Financial Report 2017

Environmental impact: inside Triodos Bank

2017 2016 2015 2014 2013

CO2 Emission (1,000 kg) 3,064 3,123 3,041 3,084 2,906

Electricity in kWh/fte 2,079 2,329 2,533 2,686 2,759

Commute by bicycle or on

foot in km/fte591 601 521 575 566

Paper usage in kg/fte 85 112 180 214 209

23

3.3%sickness rate

9%attrition

5.7ratio highest/median salary

92%co-worker engagement

1,377co-workers

51.5%women

44%in management roles

Social report 2017

Facts and figures about our co-workers

24

Report of the Executive BoardPeter Blom (CEO)

25

26

Report of the Supervisory BoardAart de Geus (Voorzitter RvC)

27

Adherence to the revisedDutch Corporate Governance Code

28

Implementation of remuneration policy

29

Adoption of the annual accounts 2017*

30

*item requiring voting

31

Chapter Annual Report

page

Consolidated Financial Statements 79-85

Notes to the Consolidated Financial Statements, including

Segment Reporting86-149

Risk Management 150-173

Company’s Financial Statements 174-191

Other information, including combined independent auditor’s report 192-205

Audit opinion of PwC to the Financial Statements 2017 of Triodos Bank N.V.

www.pwc.nl

Annual General Meeting of Shareholders18 May 2018

PwC

Our engagement

33

mei 2018AvA Triodos Bank

Triodos Bank N.V.

annual report 2017

Consolidated and company financial statements

Audit scopeReasonable assurance

Sustainability Information (refer to assurance

report)

Review scopeLimited assurance

Other information in the annual report

Verified consistency with financial statements and performed procedures in line with Dutch Standard 720

No assurance

PwC

Audit of the Financial Statements (1)

34

mei 2018AvA Triodos Bank

Unqualified audit opinion:

Consolidated Financial Statements give a true and fair view

Company Financial Statements give a true and fair view

Materiality:

For consolidated Financial Statements EUR 2.4 million

Allocated to branches and group entities

5% of profit before tax, also qualitative elements

Reporting to SB of all audit differences exceeding EUR 120,000

98% of assets and revenues, 96% of profit before tax

Triodos Bank N.V. annual

report

2017Consolidated and

company financial

statements

Sustainability

Information

Other information in the annual report

Company

financial

statements

PwC

Audit of the Financial Statements (2)

35

mei 2018AvA Triodos Bank

Execution and management of the audit:

Central team: head office and NL branch

Local PwC teams: BE, UK, ES, DE branches and TIM

Instructions, reports and visits to all branches

Branch knowledge and use of specialists

Specialists in our team have knowledge of e.g. IT, regulation, financial instruments and sustainability information

Senior team members have spent 1/3 of total number of hours

Triodos Bank N.V. annual

report

2017Consolidated and

company financial

statements

Sustainability

Information

Other information in the annual report

Company

financial

statements

PwC

Audit of the Financial Statements(3)

36

mei 2018AvA Triodos Bank

3 Key Audit Matters were similar to the previous year (2016):

Valuation of the loan portfolio

Fair value of financial instruments

Disclosure contingent liability re potential VAT charges on intra-company transactions (Belgium)

1 Key Audit Matter from 2016 no longer qualifies:

Valuation deferred tax asset

Triodos Bank N.V. annual

report

2017Consolidated and

company financial

statements

Sustainability

Information

Other information in the annual report

Company

financial

statements

PwC

Annual Report: review of impact information

37

mei 2018AvA Triodos Bank

Opinion:

Based on our review nothing has come to our attention that causes us to believe that the sustainability information included in the Annual Report does not present, in all material respects, a reliable and adequate view of the related policies, events and achievements

Opinion contains overview of:

- The specific elements that we have reviewed

- The procedures that we have executed

Triodos Bank N.V. annual

report

2017Company

financial

statements

Sustainability

Information

Other information in the annual report

Sustainability

Information

PwC

Additional information in theAnnual Report

38

mei 2018AvA Triodos Bank

Procedures:

• Critically read other information in Annual Report and consider, based on our knowledge and understanding obtained in our audit of the Financial Statements or otherwise, whether the other information contains material misstatements.

• Determine that all legally required information has been included in the Annual Report

Opinion:

• Other information is consistent with the Financial Statements and does not contain material misstatements

• Annual Report contains all information that is required by Part 9 of Book 2 of the Dutch Civil Code

Triodos Bank N.V. annual

report

2017Company

financial

statements

Sustainability

Information

Other information in the annual reportOther information in the annual report

Thank you for your attention

© 2018 PwC. All rights reserved. Not for further distribution without the permission of PwC. "PwC" refers to the network of member firms of PricewaterhouseCoopers International Limited (PwCIL), or, as the context requires, individual member firms of the PwC network.

Please see www.pwc.com/structure for further details.

Adoption of the annual accounts 2017

40

Voting declaration chair of SAAT

Josephine de Zwaan

Focus areas for SAAT’s interaction with Triodos Bank:

1. Mission

2. Independence of the bank

3. Return

41

3. Dividend

3 Dividend

a. Dividend policy

b. Dividend for 2017*

* Item requiring voting: other items are for discussion

43

Dividend policy

44

Dividend policy

Pay-out ratio 50% - 70% of profit and stable dividend amount

45

in EUR 2017 2016 2015 2014 2013

Net asset value 83 82 81 78 77

Profit per share 3.19 2.83 4.40 3.41 3.23

Dividend 1.95 1.95 1.95 1.95 1.95

Pay-out ratio 61% 69% 44% 57% 60%

Dividend for 2017

46

Dividend

Dividend decision on 31 December 2017

Net Profit 37,395

Addition to other reserves 13,513

Dividend

(EUR 1.95 per depository receipt)23,882

47

Suggested

appropriation of profit

(in thousands of EUR)

Net Profit 37,395

Addition to other reserves 12,968

Dividend

(EUR 1.95 per depository receipt)24,427

48

Final appropriation of

profit (in thousands of

EUR)

Dividend

Dividend decision on 18 May 2018

49

Dividend is EUR 24,426,820

Addition to other reserves is EUR 12,967,827

Options

1. One certificate gives a dividend right in cash of EUR 1.95

or

2. 42.049 certificates give right to 1 new certificate;

new certificates are booked against the share premium reserve

Ex-dividend date: 22 May 2018

Dividend payment date: 25 May 2018

Dividend

Dividend decision on 18 May 2018

4. Discharge

4 Discharge

a. Granting discharge to the members of the Executive Board*

b. Granting discharge to the members of the Supervisory Board*

51

* Item requiring voting

Discharge to the members of the Executive Board

52

Discharge to the members of the Supervisory Board

53

Lunch 12.30 – 13.15

5. Composition of the Supervisory Board

5 Composition of the Supervisory Board

a. Appointment of Ms. Dineke Oldenhof*

b. Reappointment of Mr. Ernst-Jan Boers*

c. Reappointment of Ms. Carla van der Weerdt-Norder*

d. Reappointment of Mr. Aart de Geus*

* Item requiring voting

56

Appointment of Ms. Dineke Oldenhof

57

Reappointment of Mr. Ernst-Jan Boers

58

Reappointment of Ms. Carla van der Weerdt-Norder

59

Reappointment of Mr. Aart de Geus

60

6. Indemnification to members of the Supervisory Board and

Executive Board

7. Issue and acquisition of shares

7 Issue and acquisition of shares

a. Authorisation of the Executive Board to issue shares and grant rights to

subscribe for shares*

b. Authorisation of the Executive Board to limit or exclude pre-emptive rights*

c. Authorisation of the Executive Board to acquire depository receipts for

shares in the capital of Triodos Bank N.V.*

* Item requiring voting

63

Authorisation of the Executive Board to

issue shares and grant rights to

subscribe for shares

64

Authorisation of the Executive Board to

limit or exclude pre-emptive rights

65

Authorisation of the Executive Board to

acquire depository receipts for shares in

the capital of Triodos Bank N.V.

66

8. Any other business

9. Close

69