annual medical tourism - terme selce · and construct strategies for future growth and innovation...

PARTNERS IN PROGRESS: TOGETHER TOWARDS SHAPING THE FUTURE

ZAGREB, CROATIA13-14 MARCH 2019, THE WESTIN HOTEL

MEDICAL TOURISMCONFERENCE

5TH ANNUAL

EuroEvents is pleased to invite you to the 5TH Annual MTCE conference, the leading industry event of 2019!

This year our focus is on winning over international patients in the era of digitisation and globalisation!

MTCE will provide an interactive platform, during which practitioners and leading experts in the field will share, discuss, and construct strategies for future growth and innovation for the purpose of creating and sustaining successful facilities.

Furthermore, MTCE 2019 will focus on revealing the key strategies for success based on providing the ultimate client tailored experience, as well as defining the trends that will shape the future of medical tourism.

Inspire and be inspired, discover and be discovered, join us today and experience the full potential of MTCE 2019!

Sincerely,

Stefan RistovskiConference producer

2

STAY CONNECTED

https://www.linkedin.com/company/euroevents-mri/

https://twitter.com/EuroEvents_MRI

https://www.facebook.com/EuroEventsMRI/

[email protected] | www.euro-events.co | T: +420.234.261.963 M: +420.734.655.262

Partners in Progress: Together Towards Shaping the Future!

SPONSORS

PARTNERS

Joe SweetDirector of International

Patient ExperienceCleveland Clinic, USA

Elizabeth Ziemba President

Medical Tourism Training Inc, USA

Ognjen BagatinCEO

Bagatin Clinic, Croatia

Claudia MikaFounder & CEO

Temos International, Germany

Daniel Coulton ShawClinic Ambassador

Global Clinic Rating, UK

Tatyana SokolovCEO

MedicaTour, Russia

SPEA

KER

S

4

5TH ANNUAL MEDICAL TOURISM CONFERENCE


Carine Briat - HilaireCEO & Co-founder

France Surgery, France

Iulia-Maria ApostuDigital Project ManagerFrance Surgery, France

Stelios KouvarisGlobal Manager

Iatropolis Medical Group, Greece

Gordana Kalan ŽivčecFounder & Owner

Medico Veritas, Slovenia

Anna KaczmarskaCEO

DIgital Hermes, UK

Miljenko BuraVice-President, GHTC & President,

Zagreb Health Tourism Cluster, Croatia

SPEA

KER

S



Ilaria GiannicoSecretary General

European Union of Private HospitalsBelgium

Kim Katerin LagodaHead of International Patient Care

Helios Health, Germany

Maris Luks CEO &Partner

AmberLife Cancer Clinic, Latvia

Mahnoor H. HussainMarketing Manager

Right Choice Home & Away, UK

Irving Stackpole President

Stackpole & Associates Inc, USA

Mirna TurcinovicInternational Patient Manager

Gyncare, Slovakia

SPEA

KER

S

6



Dimitris KavakasManaging Director

Redia IVF, UK

Alexander ZakuciaHigh Ticket Closer for Clinics

Slovakia

Ilse BertelsP. R. & Communication Coordinator

Monaco Cardiothoracic CentreMonaco

Lutz LungwitzPresident

German Medical Wellness Association Germany

Vlasta Brozičević prim. M.D.Specialist in Physical Medicine and

Rehabilitation, RheumatologyTerme Selce, Croatia

SPEA

KER

S



8


DAY IMarch 13th

08:30 Registration & Morning Refreshments09:00 - 09:15 Opening Session: Destination Croatia 365 days of travel & health Milan Bandic, Mayor of Zagreb, Croatia

Mate Car, Advisor of the Minister of Health, Croatia

SESSION I:OVERVIEW & NEW TRENDS IN THE INDUSTRY

09:15 - 11:00

BUYING & SELLING HEALTHCARE ACROSS BORDERS: OPPORTUNITIES AND OBSTACLES 09:45 - 10:10

Old models, new trends

Elements of success - case studies

Preparing for growth

ELIZABETH ZIEMBA, President, Medical Tourism Training, Inc, USA

11:00 - 11:30 | Networking Break

PANEL DISCUSSION 10:10 - 11:00

TRENDS IN THE INTERNATIONAL MARKET FLOWS

TATYANA SOKOLOV, CEO, MedicaTour, Russia

ANNA KACZMARSKA, CEO, DIgital Hermes, UK

MAHNOOR H. HUSSAIN, Marketing Manager, RightChoice, UK

THE IMPLEMENTATION OF THE EU DIRECTIVE ON CROSS-BORDER HEALTHCARE AND THE POSITION OF EUROPEAN PRIVATE HOSPITALS 09:15 - 09:45

The EU Directive 2011/24 - an overview

UEHP position on the EU Directive 2011/24

Experiences coming from UEHP hospitals

ILARIA GIANNICO, Secretary General, European Union of Private Hospitals

9



SESSION II:SUCCESSFUL CASE STUDIES DIRECTLY FROM THE MARKET

11:30 - 12:30

HELLO # HOW IS YOUR @ AND HOW TO COMMUNICATE 12:30 - 13:00

How to contact or reply to foreign patients What information to send

What to expect

ILSE BERTELS, P. R. & Communication Coordinator, Monaco Cardio Thoracic Centre, Monaco

13:00 - 14:00 | Lunch Break A great opportunity to interact with market leaders and

valued speakers in a relaxing environment, exchange ideas, and discuss innovations

FACING THE PROBLEM OF LACK OF SUITABLY SKILLED WORKFORCE 11:30 - 12:00

Medical expertise The magic touch that makes all the difference

7 Bagatin laws of hospitality

OGNJEN BAGATIN, CEO, Bagatin Clinic, Croatia

CYBERKNIFE 12 YEARS EXPERIENCE AT IATROPOLIS RADIOSURGICAL CENTER 12:00 - 12:30

STELIOS KOUVARIS, Global Manager, Iatropolis Medical Group, Greece

SESSION III: EXCELLENCE IN MEDICAL FACILITY PROMOTION STRATEGIES

12:30 - 15:30

10


THE FUTURE IS IN YOUR HAND 15:00 - 15:30

Telehealth and Telemedicine are the early signs of healthcare transformation

Modern medicine has been digitized; it will soon be democratized

Many of the difficulties and stress of medical care will be transformed by smart phones and personal care devices

The “winners” will be consumers; the losers will be systems and providers who ignore this transformation

IRVING STACKPOLE, President, Stackpole & Associates Inc, USA


ARE YOU REACHING ALL THE NEW INTERNATIONAL PATIENTS YOU’RE CAPABLEOF RIGHT NOW? 14:00 - 14:30

Determine exactly how you stand against other medical facilities

Find out specifically what needs to be done to take your medical facility to the next level

DANIEL COULTON SHAW, Clinic Ambassador, Global Clinic Rating, UK

PATIENTS’ EXPERIENCE - A KEY TO EFFICIENT AND EFFECTIVE BUSINESS 14:30 - 15:00

Patient satisfaction versus patient experience Understanding the patients’ needs Best practice examples from successful players in

international medical travel

CLAUDIA MIKA, Founder & CEO, Temos International, Germany

SESSION IV: THE FUNCTION OF TECHNOLOGY IN THE PATIENTS’ JOURNEY 15:00 - 17:00

11



ENSURING CONTINUUM OF CARE WORLDWIDE 16:00 - 16:30

How to assure security, effectiveness and continuum of care for the travelling patient from decision-making to the follow-up process?

The benefits of DigiMED Assistant: teleconsultation, second medical opinions, reducing healthcare costs, improving outcomes

Combining the patient-centered care with digital technology

CARINE BRIAT-HILAIRE, CEO & Co-founder, IULIA-MARIA APOSTU, Digital Project Manager, France Surgery, France

FUTURE OF HARMLESS CANCER TREATMENT! 16:30 - 17:00

Different approach to Cancer treatment What can help the patient

Mastering the Excellence

MARIS LUKS, CEO &Partner, AmberLife Cancer Clinic, Latvia

END OF DAY I SUMMARY AND CONCLUSIONS

DAY IIMarch 14th

08:30 Registration & Morning Refreshment

09:00 Opening Remarks from the Chairman

SESSION V: LOOKING THROUGH THE PRISM OF THE MEDICAL TRAVELER

09:00 - 10:40

CREATING A CONSISTENT APPROACH TO HIGH QUALITY PATIENT EXPERIENCE 09:00 - 09:25

Learn about Cleveland Clinic’s patient experience journey Five drivers to creating a successful patient experience culture Innovative & Digital patient experience approaches

JOE SWEET, Director of International Patient Experience, Cleveland Clinic, USA

12


CREATING THE NEXT DIMENSION CUSTOMER EXPERIENCE AND ANTICIPATION OF THE PATIENTS’ EXPECTATIONS: DRAWING CONCLUSIONS FROM FERTILITY PATIENTS 09:25 - 09:50

Focus on what do the patients need Find out what are their expectations Design a patient service plan to exceed their expectations

DIMITRIS KAVAKAS, Managing Director, Redia IVF, UK

DEVELOPMENT OF HEALTH-TOURISM - QUALITY MANAGEMENT STRATEGY FOR FOREIGN PATIENTS/GUEST 09:50 - 10:15

The stay in a clinic can be compared with a hotel stay It’s important to have a close cooperation between the

clinics The service facilities and the facilitators The visit of the patient/client must be well planned.

LUTZ LUNGWITZ, President, German Medical Wellness Association, Germany

PANEL DISCUSSION 11:00 - 12:00

HOW SHOULD CLINICS RESPOND TO EVER-INCREASING PATIENT DEMANDS?

OVERVIEW OF THE MEDICAL TOURISM MARKET IN RUSSIA AND CIS - PATIENTS’ PREFERENCES FOR TREATMENT ABROAD 10:15 - 10:40

The situation in the medical tourism market is constantly changing in Russia and the CIS

New trends & preferences

TATYANA SOKOLOV, CEO, MedicaTour, Russia


OGNJEN BAGATIN, CEO, Bagatin Clinic, Croatia

CLAUDIA MIKA, Founder & CEO, Temos Int, Germany

MARIS LUKS, CEO & Partner., AmberLife Cancer Clinic, Latvia

ILSE BERTELS, PR & Communication Coordinator, Monaco Cardio Thoracic Center, Monaco

13



SESSION VI: CREATING SOLID PLATFORMS AND CONDITIONS AND FOR SERVING INTERNATIONAL CUSTOMERS 12:00 - 13:00

PREVENTIVE HEALTH AND RE-CONNECTION WITH THE NATURE 12:00 - 12:30

Niche product for niche consumer Are consumers patients or not and vice versa Is prevention beating curative medicine in medical tourism? Wellness or well-being

GORDANA KALAN ŽIVČEC, MD PHD, MFoudner & Owner, Medico Veritas, Slovenia

MEDICAL TOURISM INFRASTRUCTURE AS SUPPORT FOR LOCAL HEALTHCARE SYSTEM AND DEVELOPMENT FACTOR IN EU COHESION POLITICS 12:30 - 13:00

Medical tourism facilities are also used by local patients and represent part of domestic healthcare system also

New infrastructure offer more opportunity in treatments and new technology

EU cohesion politics have to support this development

MILJENKO BURA, VP, GHTC, President, Zagreb Health Tourism Cluster, Croatia

SESSION VII: THE ALTERNATIVE ASPECTS OF MEDICAL TOURISM AND THE FUTURE 14:00 - 15:45

HOW EXCELLENCE CAN LEAD TO NEW CONCEPTS IN MEDICAL TOURISM 14:00 - 14:15

Polyclinic Terme Selce at Crikvenica Riviera: 30 years The impact of shocking statistics for global concern Know-how, methods, value system The brand and excellence in action The future: new concept and recognition

VLASTA BROZIČEVIĆ PRIM. M.D., Specialist in physical medicine and rehabilitation, Rheumatology, Terme Selce, Croatia

13:00-14:00 | Networking lunch

14


MAKING MEDICAL TOURISM SUSTAINABLE BY GETTING MORE PATIENTS FROM YOUR ENQUIRIES 15:15 - 15:45

Have a system Start tracking results Understand your patient’s needs and desires Tips and tricks of trade on how to close

ALEXANDER ZAKUCIA, High Ticket Closer for Clinics, Slovakia

SUMMARY AND RECAP OF THE CONFERENCEEND OF CONFERENCE

WHY DO INTERNATIONAL PATIENTS CHOOSE ONE STOP CLINICS? UNDERSTANDING THE COMPLEXITY OF PATIENT CARE NOW AND IN THE FUTURE 14:15 - 14:45

Why high-quality treatment itself is not enough to attract international patients?

Tailor made proactive medical solutions elevating international patient care to next level

Exceeding patients expectations with ONE STOP clinic business approach

MIRNA TURCINOVIC, International Patient Manager, Gyncare, Slovakia

BUILDING A DIVERSE CROSS BORDER HEALTHCARE NETWORK FOR THE INTERNATIONAL PATIENT GROUP 14:45 - 15:15

How Helios and Quirónsalud use expertise in patient care and quality management across borders

How to use different national strengths and medical specialisations

How to establish a diverse hospital and service network as the leading private hospital group in Europe

KIM KATERIN LAGODA, Head of International Patient Care, Helios Health, Germany

Located on two prime locations in Zagreb and one newly open in the coastal city of Split, Bagatin Clinic is an innovative clinic that binds professionalism and sophistication of a medical institution with an emphasis on health and beauty. As the leading clinic in Croatia and the region, with more than 23 years of experience providing more than 23.000 clients and with the highest quality of aesthetic services, today they have reputation for excellence in the fields of dentistry, plastic surgery, dermatology, and cosmetology.

Bagatin Clinic nurtures a holistic approach in providing the highest level of medical services by using only world-renowned technology accompanied by highly specialized and educated staff to meet the healthcare and aesthetic needs of both domestic and international clients coming from all over the world. Today they have more than 100 employees with the prospect of growing in the future.

With their experience and dedication, comprehensive care and 5* treatment, they nurture the relationship with their clients for a lifetime.

DI

AM

ON

D S

PO

NS

OR



SP

ON

SO

R

Since its establishment, Batıgöz Health Group has continued take firm steps forward by being a brand in health with the high quality and reliable technology in world standards, thanks to its medical staff consisting of specialist and by earning the trust of all the patients it has served. Not only in Turkey, but also in Romania, Iraq, Ukraine and the Netherlands does Batıgöz Health Group offer solutions for patients with eye disorders.Batıgöz which performed over 50,000 operations in the last 15 years, serves not only patients living in Turkey, but also patients from Europe and the Middle East.The International Patient Center a department within the Batıgöz Health Group offers a comprehensive service to its patients and patients' relatives with its experienced and dynamic team. Our International Patient Center provides all necessary organization and support to the patients and their relatives from all around the world to feel at home at every stage from the first day they contact us till their departure.

• Hotel accommodation• Airport transfers,• Language support in patients' mother tongue• Medical reporting and documentation in the mother

tongue of patients,• Guidance and counseling during examination-surgery

and control, are some of the services we offer.Thanks to our International Patient Center, foreign patients are provided service and welcomed with Turkish hospitality. As a unit of BATIGÖZ, our entire IPC team provides VIP service to patients from all over the world with a dynamic and high-level service mentality. Batıgöz Health Group attaches great importance to quality and ethical values. The certificates we have received are as follows:

• TÜV Rheinland certificate• ISO 9001: 2000 quality certificate• CARL ZEISS ''Center of Excellence"

You are in safe hands with Batıgöz International Patient Center, keep your eye on us.

INTERNATIONAL PATIENT CENTER

16


Hospital Clínica Benidorm - is a large private hospital in which daily work more than 400 employees of various nationalities, including from the European Union, Russia, the Middle East and Latin America. The location of HCB in one Spain’s main tourism destinations and our experience with overseas patients since 1986 have allowed us to develop a health-care model which is unique and totally adapted to international patients. With over 40 medical services integrated into the same center for hospitalization, emergency attention and polyclinic, HCB offers medicine backed by the latest scientific-medical advances and it has one main added bonus: staff who put their passion into the needs of their patients and their families. Thanks to the HCB Model for overseas patients, the center has become a reference in the Health Tourism and offers specific health packs adapted to the international patient. Thanks to its network of polyclinics, HCB is extending its private health model to the main towns of the Costa Blanca.

KEY FIGURES:

• More than 40 services and medical specialties.

• Polyclinic with 12 outpatient consulting rooms.

• Hospitalization with 140 beds. 10 VIP rooms. 4 Operating Theatres.

• 25 Dialysis units. 24-hour Emergency Service/ Home Visits

• Intensive Care Unit (ICU) with 15 boxes. Ambulance Fleet.

• Laboratory for clinical and microbiological analyses and Pathological Anatomy

QUALITY CERTIFICATES:

17 ISO 9001:2008 quality certification (AENOR) and certification for environmental quality standard ISO 14001.

www.clinicabenidorm.com

SP

ON

SO

R



Gruppo Ospedaliero San Donato is by far Italy’s leading private hospital group, composed of 3 research hospitals, 16 general hospitals, 6 outpatient clinics and 16 dental clinics, with over 5560 beds, more than 5700 specialist physicians & 4.5 million patients treated in 2018.

It is the premier provider of health services at all levels of care in all specialties for the Italian NHS, which is among the top-ranked health systems globally for quality and accessibility.

GSD’s unique model puts the patient’s well-being at the center by combining clinical, academic & research excellencies to provide the best tailor-made care for everyone.

SP

ON

SO

R

18


SP

ON

SO

R

IATROPOLIS Medical Group is a unique private medical center that combines non-invasive modern treatment methods for cancer and imaging using state-of-the-art technologies.It was founded in 1986 in Athens were the first MRI SCANNER was installed and for many years it was the one and only in Greece. Since then 12 mri scanners, among them 4-3 Tesla mri scanners were installed, and 5 CT scanners among which one 256 slice CT scanner.IATROPOLIS Medical Group nowadays operates in four medical imaging centers in Athens, fully equipped with cutting-edge technology, providing high quality services accredited by international standards (ISO 9001-20 certified).Investing in new technologies and techniques best practices and professional standards IATROPOLIS

was the first in Greece to treat cancer patients with malignant or non malignant tumors in any part of the body or functional disorders, using the CyberKnife treatment a non invasive robotic radiosurgery procedureThe first installed and the only CyberKnife in operating in Greece has been at IATROPOLIS since 2006, having treated more than 4000 patients with great success so far.TOMOTHERAPY, the new standard in patient care that gives clinicians everything they need to deliver the best radiation therapy possible, is also the first and the only one ever to be installed in Greece.Since 2013 numerous patients have been treated in IATROPOLIS with really amazing results.The growing community of patients is our greatest source of pride and inspiration.



SP

ON

SO

R

Lifemed Medical Center was established in 2004 in Istanbul’s Asia side with the mission of becoming a world-class brand in Healthcare. Our objective is to make a difference with pioneering practices in the sector with our distinguished staff and satisfaction-oriented service approach.

Besides being in the very center location in a vast 7 floors building in Istanbul, Lifemed is also engaged in the operation of our country’s finest 4 University and 2 Private Hospital’s Nuclear Medicine departments as well.

With its 24 different Polyclinics Examination Services, including Oncology & Chemotherapy, Physical Treatment & Rehabilitation, Oral & Dental Health, Aesthetics & Dermatology Unit, Advanced Imaging & Diagnostic Services, as well as Laboratory studies make Lifemed the A+ Private Health Center serving patients the

highest quality standards.

We are now very ambitious to make our Hair Transplantation clinic one of the best worldwide.

LIFEMED - POLYCLINICS

Advanced Imaging & Diagnosis Internal Medicine

Aesthetics & Dermatology Neurology

Cardiology Nutrition & Diet

Check-up Obstetrics & Gynecology

Chest diseases Oncology

Children’s Health and Diseases Orthopedics & Traumatology

Dentistry & Oral Surgery Physiotherapy Rehabilitation

Ear-Nose and Throat (ENT) Podiatry

Eye Health and Diseases Psychiatry

Gastroenterology Radiation Oncology

General Surgery Urology

Geriatrics Wound care

20


SP

ON

SO

R

"Nairi" Medical center is one of the leading medical institutions of Armenia.Thanks to scientific, clinical and educational activities of our specialists, collaboration with foreign leading medical companies, the newest technologies and methods from leading companies Siemens, Dragger, Olympus, Storz etc., Nairi Medical center has gained a wide recognition

in our country as well as in foreign countries. Individual approach to each patient - is a pledge of qualitative medical service. This is a motto and the main principle of our activity.



22

SP

ON

SO

R

Founded in 2011, France Surgery is the connected medical travel platform made in France. Its creation is the result of the close collaboration of several reputable surgeons and healthcare professionals, as well as experts in the application of Internet technology in the healthcare sector. Being double certified in the US and Germany, France Surgery’s role is to facilitate access to high quality of care for international patients through a secure telemedecine portal and on-site medical concierge services. We offer one of the largest online platforms for medical travel in Europe, with approximately 120 centers of excellences and more than 1 500 highly experienced specialists.

As a certified medical facilitator, we have a great experience in all processes related to patient’s medical journey. However, as in all business sectors, in order to send or receive International patients overseas, there has to be specific tools put in place, which makes medical travel far more secure, effective and productive. It is the lack of adapted tools that led us to create and now develop a totally secure connected Health platform, which allows the process to be fully automated, due to our DigiMED Assistant, which was awarded the « Best use of technology in medical travel » by IMTJ in 2017 and « Best eHealth Innovation 2018 » by africa Digital Medical Hub in Marrakech.

22


SP

ON

SO

R

Baskent University Healthcare Group is one the most wide spread health institution in Turkey with it’s 9 hospitals, 13 dialysis centers and over 10.500 staff. In our medical centers, we provide annually over 3.000.000 out-patient treatments, 250.000 in-patient treatments, 70.000 operations, 200.000 dialysis sessions, 700.000 physical therapy sessions, 300.000 dental treatments, 257 Gamma Knife treatments and 60 stem cell transplantations. We provide all kind of treatments with the hi-tech tools (PET-CT, Gamma Knife, Cyber Knife, MRI, CT etc.). In our hospitals, we offer with our internationally trained and experienced physicians, oncology treatments, Neurosurgery, Gamma Knife, Neurology, Orthopedics, Urology, Eye surgeries, IVF center, Cardiology, Pediatric Cardiology, Cardiovascular Surgery, Heart Care, Bone Marrow and Stem Cell Transplantation (Liver, kidney, heart, cornea), Dentistry, ENT surgery, Plastic Reconstructive Surgery etc. and all other medical services that based on internationally standards of excellence.

The International Patient Department of Baskent University Hospitals offers comprehensive service to its patients with experienced and multilanguages (English, German, Polish, Swedish, Norwegian, Finnish, Russian, Arabic) speaking staff. We provide all necessary organizations and supports to the patients at every stage of treatment.

Exclusive Technology

• • Gamma Knife Treatment

• • Cyber Knife technology

• • PET-CT

• Major Services

• • Organ Transplantation

• • Bone Marrow Transplantation

• • Oncology Treatments

• • Cardiology – Cardiovascular



SP

ON

SO

R

The Dr Apine Dental Clinic was founded in 2010 with a purpose to fulfil every patient's dream of healthy teeth and brilliant white smile. During these years Dr Apine together with her team have created a dental clinic where dental services of the highest quality are delivered in a pleasant and homey atmosphere. The Dr Apine Dental Clinic is a place where providing the feeling of comfort to every patient is of utmost purpose and everything that may make the customers feel safe and comfortable - just like at home - has been taken care.

We also provide accessibility for disabled patients. In the clinic, work experienced and certified doctors and hygienists who provide basic dental treatment of high quality as well as the oral aesthetics procedures.

Services provided by the clinic:• dental implants• dental prosthetics• tooth fillings• tooth canal treatment• dental hygiene• tooth whitening• children dentistry

24


SP

ON

SO

R

We provide IT solution that increases the availability of primary health care for a wider range of society through modern technologies. Our company has developed an online platform which allows clinics to increase income and manage daily processes more easily. Beside competitive IT solutions, we provide our clients with expertize, fast implementation and consultations.

Telemedicine platform as a service which includes online video consultation software, clinic administration tools, marketing support. A fully customisable system under clinics brand and accessible via web, Android and iOS platforms. Our product increases the value of base products, number of clients and their engagement, as well as reducing operational costs.



SP

ON

SO

R

Quirónsalud is Spain's leading provider of health services. Although ours is a young brand-born of the merger between idcsalud and Quirón - we have over 60 years of experience caring for people's health and well-being.

Quirónsalud offers patients comprehensive health care that encompasses all medical specialties. We have more than 70 medical centers throughout Spain, a highly regarded professional team, the latest technology, flourishing research and education programs, and a management model based on a solid commitment to quality.

Expert care and a vision of medicine based on personalization, warmth, and connection with the patient - because we believe in person-to-person health.

26


Integrative Medicine Cancer Clinic what specializing in cancer treatment using harmless, effective and safe methods, what gives +50% increase of health result for patients. We are giving to our patients the best possible treatment combination in a setting that promotes well-being by practicing the most legitimate definition of personalized treatment.

Our approach is to focus on the whole being and not only “disease” and we are delivering therapies alone or in combination with other treatment modalities to maximize treatment outcome and to minimize side effect profile.

We have the most experienced Oncolytic and immune specialists with deep know-how and expertise in Virotherapy and other integrative treatments.

A care for patient well-being includes as well emotional and psychological support to fight disease.

SP

ON

SO

R



SP

ON

SO

R

The natural, healthy Mediterranean environment, 800 years of alternative medicine tradition and 150 years of hotel management tradition as well as healthy Mediterranean cuisine and 5 local natural medicinal factors combined with the state-of-the-art medicine have formed a unique recipe in Europe for maintaining youthfulness.

The main goal of the Clinic is to slow down the ageing processes.It is equipped with the latest medical diagnostic technology and advanced treatments for rehabilitation of the locomotor, cardio-vascular and respiratory system. The Clinic represents the top offer of the 7 medical and wellness centres of the Terme & Wellness LifeClass representing as a whole the most complete medical wellness offer in Europe.

28


SP

ON

SO

R

Gryshchenko Clinic-IVF is a modern clinic of reproductive medicine and in-vitro fertilization. Our Clinic was founded in 1990. We were the first to hold a successful IVF cycle in Ukraine (1991). The Clinic’s specialization is treatment of male and female infertility. Over 10,000 children have been born with the help of the Clinic’s specialists.

With The Clinic renders an entire range of reproductive services: in-vitro fertilization, including cryo-cycles, ICSI, IMSI, PICSI, TESA, microTESA technologies, morphokinetic selection of embryos, pre-implantation genetic testing (PGD) with NGS, sperm and oocyte donation, surrogacy. The Clinic has its own banks of donor oocytes and sperm, the latter being the largest in Ukraine.

Leading-edge equipment and skilled professionals provide high effectiveness: frequency of clinical pregnancy after the 1st IVF attempt is 51.1%, after two attempts it is over 70%.

Our mission is to help our patients attain happiness of parenthood!



SP

ON

SO

R

Top diagnostics and 6 specializations: Physical medicine and rehabilitation (pre-operative/post-operative, non-operative and prevention), Internal medicine and cardiology, Neurology, Orthopaedics, General surgery, Dematovenerology and Counselling department for Weight – loss and Wellbeing.

Programs are tailored for individuals and groups. They involve innovative procedures, Special programs, Sport medicine programs and education for clients, all based on Terme Selce protocols and methods developed over past 30 years. We deliver expeditious, effective, fast and safe rehabilitation, recognised for results in 86 countries. Excellent results have been achieved through multidisciplinary team approach in precise diagnosis continuous monitoring and objectification, life-long learning and newest technologies.

We are also: initiators, associates, consultants, innovators, authors, co-authors, organisers, hosts, educators, lecturers, speakers, participants, volunteers.

We create health projects for youth, athletes and tourists and are involved in organisation of nemerous events during Day of the City of Crikvenica, EU Mobility Week and other important occasions.

We are avid promotors of the integrative approach to health adding extra value to the health service and touristic offer thus becoming a synonym for rehabilitation of athletes, working-age population, retirees, youth as well as VIPs from all areas of public life.

40.000+ patients among whom 120 top athletes and Olympic champions from all over the world are guarantee of our exellence.

30


The Croatian National Tourist Board (CNTB) is the national organization in charge of promoting Croatian tourism. Its mission includes planning and implementation of a common national strategy, design and execution of national and international promotional activities, as well as raising the overall quality of the entire range of tourist services in the Republic of Croatia. Staff service emanates from the CNTB Head Office situated in Zagreb and its 16 Representative Offices around the World. Three additional CNTB Representative Offices in Seoul (South Korea), Shanghai (China) and Los Angeles (USA) are planned to open in 2019.

Croatia is recognized an ideal destination for a healthy retreat. It is at the very top of the UNESCO list of water wealth in Europe and in the world, with a large number of thermal and spa locations with 103 sources of natural mineral water that will take care of the complete

rejuvenation of your body and spirit: from relaxing in pools of warm sea water and enjoying the sea views, to Turkish baths, Finnish saunas, salt baths, ice fountains all the way to exotic massages with seashells and aromatherapy massages. Croatia is also a high-quality destination for dental tourism. A number of dental centres and polyclinics offer a wide range of services from the fields of prosthetics, implantology, orthodontics and other dental branches with the application of the latest technologies. This along with a growing number of medical clinics offering services ranging from orthopaedics to aesthetics, as well as rehabilitation, ensuring a well-rounded medical tourism offering.P

AR

TN

ER



City of Zagreb is cultural, scientific, economic, political and administrative center of the Republic of Croatia with seat of Parliament, President and Government of the Republic of Croatia. The City of Zagreb, capital of the Republic of Croatia, is a unit of local administration and at the same time of regional administration at county level. The City’s organization and scope of activities are regulated by the Act of the City of Zagreb. The City of Zagreb is a legal entity represented by the mayor. The City performs duties within its sphere of powers as both city and county, and other duties in compliance with the law. Duties of the State Administration within the scope of the Office in the unit of regional administration, and other duties of the State Administration regulated by pertinent law in the City are performed, pursuant to law, by administrative bodies of the City.

The City is independent in decision-making within its sphere of powers pursuant to the Constitution, the law and the Statute and it reserves powers and duties as both city and county. Well-known for being open to various possibilities, the City of Zagreb aims to provide its citizens with the highest quality of life. Knowing that health is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity, the City of Zagreb makes great efforts to improve health and well-being of all its citizens and guests. Well-equipped hospitals and polyclinics combined with more than a hundred years of tradition of the School of Medicine, University of Zagreb and other medical institutions guarantee the highest quality standards of health service.

PA

RT

NE

R

32


Zagreb Tourist Board is a non profit organization focused on promotion of Zagreb as an ideal destination for leisure and business travelers.

We offer assistance to travel professionals and meeting planners in all aspects of their effort to bring visitors to Zagreb.

PA

RT

NE

R



UPC

OM

ING

EV

ENTS

Entering the world beyond digital, the need for incorporating insurTech into the insurance ecosystem has never been more vibrant. EuroEvents and InsurTech Hub bring you the Global InsurTech Summit- Istanbul 2019, featuring the brightest minds in the industry, compiled with the most innovative players on the market.

Insurers are now embracing and leveraging new innovations that offer customers the choice and speed they’re looking for. The 4th Annual Insurance Claims Forum will look to the latest trends and updates from a market view, discussing the potential of AI and all advanced technologies, sharing how the big players are maximizing clients satisfaction and raising their efficiency and quality of their services.

The second edition of the Next Gen Travel Insurance Conference aims to bring together the world’s most prominent industry players to explore the possibilities of lighting the future. The goal of NGTI 2.0 is to create an environment of empowerment and inspiration, enabling the attendees to leave the venue with a breakthrough in their professional performance. The main topics this year will be the revolution of travel, customer focus, challenges within the industry and the right mix of distribution and sales techniques.

Email: [email protected] T: +420.234.261.963 M: +420.734.655.262

www.euro-events.co

STAY CONNECTED

https://euro-events.co/

https://www.linkedin.com/company/euroevents-mri/

https://twitter.com/EuroEvents_MRI

https://www.facebook.com/EuroEventsMRI/

annual medical tourism - terme selce · and construct strategies for future growth and innovation...

Documents