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CLASS Inc Community Living & Support Services Incorporated People with Disabilities : People in the Community Annual Report 2008/2009

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Page 1: Annual Report 2008/2009webhost-18.adam.com.au/~classinc/assets/Uploads/CLASS... · 2011. 5. 4. · people living on Kangaroo Island, which was identified as an area of high need by

CLASS Inc Community Living & Support Services Incorporated

People with Disabilities : People in the Community

Annual Report

2008/2009

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Annual Report 2009

Page 2 People with Disabilities : People in the Community

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CLASS Vision & Values 3

Chairman & CEO’s Report 4

Board of Directors 7

Sub-Committees 8

Organisational Structure 9

Day Services Report 10

REACH Recreation Report 13

Accommodation & Respite Report 17

Volunteer & Fundraising Report 20

Business & Finance Report 22

Stastistics 23

Financial Report 25

Our Partners 32

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Vision

The inclusion of people with

disabilities as valued citizens of

the community.

Values Individuals for who they are for their independence and for all

their achievements.

Quality in service delivery through innovation and service excellence.

Community involvement, collaboration and participation.

Diversity through social inclusion and respect, and through equity and

access to services.

Client Focus by providing a variety of opportunities and services that

meet each individual's needs.

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CCCCCCCChhhhhhhhaaaaaaaaiiiiiiiirrrrrrrrmmmmmmmmaaaaaaaannnnnnnn &&&&&&&&

CCCCCCCCEEEEEEEEOOOOOOOO rrrrrrrreeeeeeeeppppppppoooooooorrrrrrrrtttttttt Demand and Growth sum up CLASS’s

(Community Living & Support Services Inc) focus beautifully this financial year.

The 2008/2009 financial year has been a busy year for CLASS, with continuing demand,

hence growth, in respite and accommodation services and some growth in day options. Staff and volunteers have enjoyed

responding to the need. Significantly, CLASS is now providing day services to

people living on Kangaroo Island, which was identified as an area of high need by Disability SA.

CLASS has had success in gaining some grants and importantly capitalised on fundraising opportunities. Together with good financial management and strategic

growth, both have provided the Organisation with the opportunity to build its asset base and in doing so a solid and sustainable future.

With Board support, Management has been able to use funds towards site upgrades, ensuring clients have a good standard of venue from which to receive

support. CLASS has also been able to look at offering ‘value added services’ where clients receive some additional support outside government funded services, such as the reinstated monthly Club Slick support and an extension to REACH camps.

The need to find a new administration building, due to the Alexandrina Councils

decision to redevelop CLASS’s current location to become the Community Library and Customer Service Centre, hence ending our tenancy and the lack of suitable commercial building availability in Strathalbyn, the Board has taken the step of

purchasing property. This is currently going through both Local Government and the State planning authority for change of use as the property is zoned residential. The

offer for purchase is subject to approval of change of use to commercial. CLASS recognised that it needed to increase its presence within the community

hence increasing access to support for people with disabilities and to further attract funding and acknowledgment for the service it provides. To achieve this, a Fundraising Marketing Coordinator was employed. Branding has been a major focus

with consistency in the way we promote CLASS. Fundraising has also been a priority, benefiting such events such as the L J Hooker Cabaret, the Bush Dance, Quiz Night

and wine sales. Work has also begun on updating the CLASS website.

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The Board, along with Senior Management, started the strategic planning process

where past goals were evaluated and draft goals have been developed. This plan will now be sent out to all stake holders for input. One long term goal for CLASS is to have input to both the Board and Management of CLASS from its clients. A model

for this input has been developed in the shape of a Client Advisory Forum. This will be rolled out in late 2009. Clients interested in joining the forum will be encouraged to

do so. Valuable partnerships continue with Disability SA, Commonwealth Carelink & Respite

Centres and LJ Hooker with excellent results in meeting client needs. In particular, two new accommodation services have been established in

Strathalbyn and day services established on Kangaroo Island. The ongoing relationship with LJ Hooker through Ann Owen, who generously continues to support

two teams of athletes with disabilities to participate in the Tri State Games, is most appreciated.

All Day Option Venues have had upgrades with Christie Downs (Southern Metro) gaining a new venue which provides room for the many centre based activities

clients choose. Victor Harbor (South Coast) has a new larger premise within the heart of the township. Mt Barker (Hills) our only shared venue has had major restoration to the rooms CLASS has access to. All locations have had new furniture,

equipment and upgrades to computers and phones. Two new wheelchair accessible vans have been purchased to ensure easy access for all clients. We also

look forward to a new administration office to house our newly purchased computers and phone system.

This year we said goodbye to Carol Cooney in her paid role but she has remained as a volunteer. However, we were fortunate to gain Janelle Owen as Fundraising and Marketing Coordinator as well as the Volunteer Coordinator. Business and Finance

welcomed three administration staff in Meryl Size, Lee Thomas and Suzanne Horan.

Through restructure of Respite and Accommodation two new Team Leaders were employed internally with Shannon Baker and Erin Johnson stepping up into the roles. Another Team Leader was employed externally in Letitia Wagenknecht.

New board members welcomed during the year were Jane Moore filling the

vacancy left by Helen March’s resignation and also Adam Hooper who filled the vacancy left by Donna Cowan’s resignation. The Board and Senior Management would like to recognise the significant contribution made by Helen March as a past

Chairman and thank her for the passion and involvement she had over many years on the Board during the CLASS formative years.

While the daily pressures of meeting the requirements of our clients is achieved within tight budgets, CLASS’s workforce, both paid and unpaid, demonstrates that it

thrives on the challenges that surround them each day. The quality provided within our services would not be possible without the commitment and passion

demonstrated by both staff and volunteers who work tirelessly for the organisation.

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The Board has worked hard in supporting the Management Team in developing a

sound strategic direction while monitoring the success of the organisation’s operation against it’s strategic goals. We congratulate and thank the hard work by all stake holders of CLASS and look forward to ongoing relationships.

Looking to the future, CLASS will continue to provide innovative quality based

services which will lead to further sustainable growth. Demand for service in the geographic boundaries we have set is strong and as long as we continue to work with established and new partners to meet this demand we will continue to attract

funding to support people in need within the community. We will continue to invest in infrastructure to ensure our workforce has the right work

environment to facilitate clients getting good choices and quality support.

Our most valuable asset are our wonderful staff and volunteers who work tirelessly to support our clients and we sincerely thank them for the great work that they do. In particular we are appreciative of the strong support and leadership of our senior

team, some of whom have not been well of late and we are thankful that they are well on the way to better health.

To our clients, carers and families we commit to you that we will continue to strive to offer you the best service that we possibly can and thank you all for giving us a

purpose and enjoyment in our work.

Rex Keily AM, JP Mark Kulinski Chairman of the Board Chief Executive

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CHAIRMAN Mr Rex Keily AM, JP

BOARD MEMBERS Mr Ian Bidmeade AM

Mr Brian East (inset)

Mr Jim Kidd (inset)

Mrs Jane Moore

Mr Bill Rowe

Ms Jonty Whitehead (inset)

Mr Adam Wood

CHIEF EXECUTIVE Mr Mark Kulinski

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BUSINESS & FINANCE COMMITTEE CHAIRMAN

Mr Rex Keily AM, JP

MEMBERS Mrs Jane Moore

Mr Adam Wood

Mr Mark Kulinski – Chief Executive

Mr Bob Pritchard – Manager Business & Finance

MARKETING & STRATEGIC PLANNING COMMITTEE CHAIRMAN

Mr Rex Keily AM, JP

MEMBERS

Mr Brian East

Mr Bill Rowe

Mr Mark Kulinski – Chief Executive

Mrs Karen Maidment-Longbottom - Manager Respite &

Accommodation

Miss Janelle Owen – Marketing & Volunteer Coordinator

SERVICE IMPROVEMENT COMMITTEE CHAIRMAN Mr Ian Bidmeade AM

MEMBERS Mr Jim Kidd

Ms Jonty Whitehead

Mrs Sharon Pascall

Mr Mark Kulinski – Chief Executive

Mrs Sue Stuart – Manager Day Services

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Business & Finance

Committee

Marketing & Strategic Planning Committee

Manager Respite & Accomodation

Myranth House Team Leader

Support Staff/Vols

Les Sims Team

Leader

Support Staff/Vols

Accomodation Team Leader

Support Staff/Vols

Hills Team Leader

Support Staff/Vols

Annual Report 2009

People with Disabilities : People in the Community

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Board of Directors

Marketing & Strategic Planning Committee

Service Improvement

CommitteeCEO

Manager Day Services

OHS&W Coordinator

South Coast Team Leader

Support Staff/Vols

Southern Metro Team Leader

Support Staff/Vols

Manager Business &

Finance

Administration and

Quality Officer

Payroll Officer

Receptionist

Admin Assistant

Receptionist

Admin Assistant

Senior Coordinator Marketing & Volunteers

Vols

Coordinator REACH

Recreation

Support Staff/Vols

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Prepared by Sue Stuart

Manager Day Services

All staff in CLASS Day Option Programs have once

again worked extremely well throughout the year.

CLASS staff have maintained consistency, with

some outstanding results in our Day Option

Program.

The Southern Metro Day Options Program has moved to a brilliant new

location in Justin Court, Christies Downs. This building has been upgraded

to suit the needs of Day Option clientele. All furniture has been replaced

and the venue is looking great with many positive comments. Christies

Downs currently provides services for 11 clients. All clients seemed to be

settled and are initiating activities that they are enjoying. Community inclusion has also been increased with a number of activities taking place.

With this level of inclusion from the clients we have seen a few challenges

normally faced by clients and an increase in positive outcomes.

Staffing at Southern Metro has also changed with the appointment of a new Team Leader, Michelle Nahlous, who has settled in to her position well

and has a lot to offer this program. The team at Southern Metro not only

has a new team leader but has also gained some new support staff. Working together with a long standing staff member at Southern Metro, the

team is becoming very strong and providing positive support for those clients attending. Staff are always reviewing individual client goals and

monitoring their development and growth in the program.

Along with the Southern Metro Day Options Program, the South Coast

Program has also moved to a bigger, brighter venue. Luckily for the staff

and clients this was only a short move down the road from where they

were previously on Railway Terrace, Victor Harbor. For the 21 clients that

attend this venue there is more adequate space for their individual needs and the types of programs run throughout the

day. Clients that attend this program have

had the pleasure of participating in a surfing

program organised by Disabilty SA and hosted

by SurfAbility. The clients were even luckier to

have their photo taken and placed in the local

paper as well as starring on Channel 10 News.

Another fantastic program was Belly Dancing

at the Encounter Centre run by Carol Phelps

from Disability SA.

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Over the last 12 months, a number of outcomes have been achieved other

than the exciting programs stated previously. On a client level, there have

been a number of milestones reached for certain individuals. Such

milestones include socialising with peers and other members of the

community, responding to all staff rather than

one specific worker and also proactively participating in activities. Staff working as a

team and being consistent in their approach has

minimised the many challenges clients face.

The Hills Program has received a revamp with a

furniture upgrade and new floor coverings

installed. A new lifter van was purchased to

enable CLASS to meet the needs of individuals

within our Day Options Program. Currently,Hills Day Options provides

services for 36 clients. We have trialed a less structured program for a number of clients by enabling them in the role of the “decision maker”,

thus promoting choice and self empowerment. This has proved successful

for the most part but has also reiterated the need to maintain continuity for other clients in order to lessen their anxiety. The Hills Day Options program

has increased their level of documentation in order to better evaluate the

program’s outcomes. This is proving to be very helpful with program

planning and measuring success against client’s chosen goals.

The programs consist of core activities such as swimming, bowling, lawn

bowls, carpet bowls and the gym. Clients have also participated in drama

classes, which proved to be extremely beneficial

and fun. Surfing was without a doubt a

highlight producing many great “Kodak” moments. The surfing program focused on fun,

friendships and being active. For those who

have had the urge to “catch a wave” you can

realise that it takes quite a bit of skill, so to see

the enthusiasm the clients showed week after

week was a real positive and the smiles when

they caught a wave were priceless.

All of the Day Options programs are grateful to CLASS for giving them the

opportunity to put forth their requests, for them to be taken into account

and come to fruition. Also thank you to the support we receive from

parents, carers, Volunteers, businesses and the general community it is

greatly appreciated. As the year progresses the team (this includes

clients), along with management, will endeavor to achieve projected

outcomes, always maintaining client focus.

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CLASS takes a holistic approach to planning and coordinating programs to

include learning opportunities in life skills development, physical well-being,

leisure recreation, communication /socialisation and community access.

The skills of staff and volunteers are called

upon to maximise learning and skills in each

area. The successes over the year have really started to highlight the benefits of positive

community involvements and individual

program planning. Day Options hopes to

continue to develop and increase each

client’s involvement in their surrounding

community. I wish to thank my staff for their

great work and dedication.

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RRRRRRRREEEEEEEEAAAAAAAACCCCCCCCHHHHHHHH RRRRRRRReeeeeeeeccccccccrrrrrrrreeeeeeeeaaaaaaaattttttttiiiiiiiioooooooonnnnnnnn

RRRRRRRReeeeeeeeppppppppoooooooorrrrrrrrtttttttt Prepared by Daniel Gobbett

REACH Recreation Coordinator

REACH Recreation has been running since 1995,

and run almost 150 camps for young people aged

11 to 17 years with disabilities who live in the

Adelaide Hills and Southern Fleurieu. Our program is

well resourced with extensive equipment and provides a wide variety of

experiences to youth in varying locations. Some have said “its operation is

an asset to the community and wider district”.

Broad Goals for the REACH Recreational program

- To embrace opportunities to interact with families, as well as providing opportunity for respite

- To develop partnerships and relationships with families in the care of their children

- To reduce sense of isolation - To provide resources/information/referrals, with an aim towards strengthening their resilience

- To enhance and increase opportunities for positive social interaction, friendship development, physical activity/healthy choices, community

involvement, recreation pursuits and building of skills – happy, healthy,

resilient and confident participants - To support, within a positive and supportive environment, the development of independence and group skills in co-operation, peer

support, self-management, negotiation, conflict resolution, sharing

and caring – effective and positive attitudes to interacting with and

sharing the world with others.

STAFFING The Reach team has remained the same over the

past two years with Meagan, Tim, Joelene, Sarah

and I all playing a valuable role in the team. Having consistent staff and volunteers makes it

easier for a rapport to be built with clients and

families, whilst also creating a ‘family’ type feel

amongst the REACH Recreation team. We have

proven our ability to gain positive results from

every child involved in our program whether the goals they set are big or small.

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Places we have stayed in 2008/2009 Places we have been to in 2008/2009 Levi Caravan Park The Brickworks

Normanville Caravan Park Mt Thebarton Ice Arena

Douglas Scrub Marion Megaplex

Mannum Riverside Reserve Birdwood Motor Museum Mylor Youth Hostel Football Park – AFL game

Deep Creek Conservation Park Murray Bridge Speedway

Adelaide Shores Caravan Park Adelaide Zoo

Victor Harbor Beach House Hills league Football Match

Narnu Farm Adelaide Aquatic Centre Aldinga Caravan Park Adelaide Museum

Glenelg ‘Beachouse’

Marion Bowland

ACTIVITIES Camping Selecting suitable campsites, setting up tents,

unfolding camper trailers, unpacking trailers, preparing meals with only the basic instruments,

collecting wood and lighting campfires, packing

away tents, packing trailers neatly and of course

respecting the environment is all part of the REACH

Recreation camping program. Deep Creek again offered us a brilliant chance to test these skills this year as did Levi Caravan

Park and Mannum Riverside. A truly valuable and rewarding experience for

all involved.

Water Activities Aquatic Centers and Beaches will always be a success with children, no

matter what the weather. We swam at Aldinga Beach in less than perfect

weather and fought off sunburn whilst having surfing lessons at Port Elliot

Beach back in January.

Canoeing A foreign activity to most children, canoeing involves skill, coordination,

practice and good listening skills. Always a popular activity with the REACH Recreation group as it is a good way to explore the Murray River and a

great excuse to get wet and muddy. Come summertime, more canoeing

trips will be planned.

Socialising With so many new members in the group, we really tried to ensure that

there was plenty of chance to just ‘hang out’. It’s easy to forget that for

many of the children who access REACH Recreation programs, ‘down

time’ with friends is rare and sometimes having the time to simply catch up

and talk with each other is more valuable than rushing off to an activity.

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Bush Walking Animal watching and Fauna appreciation was the main game at Mylor

whilst Deep Creek and Douglas Scrub both offered beautiful scenery and

great walking trails for some spectacular photos and a great day out for

the group.

Cycling Whilst it wasn’t utilised as much this year, bike riding always offers a bit of

excitement to a weekend and when we brought the bikes out at Levi

Caravan Park, the Torrens Bikeway got a belting! We almost made it to the

city and back in one afternoon - certainly a goal worth trying again next

year!

LEADERSHIP

- During 2008/2009 REACH Recreation has offered 8 Day Options and 10 Camps, all organised and run with successful outcomes achieved in a variety of areas.

- Planning each activity is now a more complex exercise, due to the influx of new clients and the ongoing need to adjust to changing group dynamics.

- Staff and clients have enjoyed and fully supported the range of activities.

- The Family Liaison Component of the Program has been utilised by many families – generally as a ‘sounding board’ for many issues, support, sharing of information/ideas, referrals etc.

COMMUNICATION Communication has continued to remain a key

issue for REACH Recreation ensuring that families and interested parties are kept up to

date and also provided with additional support

material. Written, telephone contact and

regular ‘face to face’ meetings ensure ongoing

open communication lines for families and staff

to enjoy.

Based on feedback received from families, service providers and schools,

REACH Recreation continues to strengthen its reputation for supporting

young people in the Adelaide Hills, Southern Fleurieu and other regions of

the metro area. The focus on developmental based learning in a fun, leisurely environment appears to be a positive aspect to the program as

well as the regular opportunity for parents and other family members to enjoy respite. The costs are kept to a minimum enabling access for people

from all backgrounds. More recently, local service providers have assisted

with costs for various participants to access the program.

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SERVICE OUTCOMES AND CONSUMER SATISFACTION We have seen quite a change in the group and its dynamics over the past

12 months with many of the existing REACH Recreation clients moving on to

adolescent programs and a new wave of younger children joining REACH

Recreation.

Our focus for the past 12 months has been maintaining the quality and

unique nature of our program and building up our client numbers through

the successful transition of new families into our program. A school

promotional package was posted out mid-way through the year and

brought a lot of enquiries from possible new families requiring support.

Throughout 2010 we will be trying to integrate as many of those children

from the day option program into our camping program as possible.

We still receive a lot of feedback relating to the high quality of the

program, the enjoyment clients and families experience, the positive outcomes and benefits achieved and the impact this has on the client’s

future opportunities/achievements. One of the highly valued positive

aspects of our program is the continuity of quality staff.

Overall a fun, quirky and very successful year!

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Prepared by Karen Maidment-Longbottom

Manager Accommodation and Respite

MYRANTH HOUSE I am proud to report that Myranth House continues to be a quality assured

service that CLASS provides to many guests, throughout South Australia.

Myranth House is recognised throughout the Disability Sector as a home

away from home. Many guests have made their bookings from year to

year to assure they have a bed available to them for their next holiday.

We have been at full capacity for the whole of 2008/2009. We have a very long waiting list. I continue to receive at least 10 new referrals weekly.

Next year 2010 is fully booked for the first six months with minimal vacancies

for the second half of the year.

We acknowledge the importance of this service and evaluate it by our guests’ happiness and satisfaction of the service provided.

I would like to acknowledge the staff that supports our guests. The team

continues to take pride in service delivery. They also take pride in the

house and run it like clockwork.

Client Satisfaction Guest and carer satisfaction with the respite

service is a key indicator of the success of the

program. Guests complete a service evaluation

at the end of their stay.

Some guests’ comments…

- I’m glad to be back again

- I was resistant to come, and then I was

resistant to leave.

- I have never felt so comfortable.

- This is an outstanding example of a well organised and planned,

executed and working group of people. Their levels of

communication both as a group and with clients are “par

excellence”.

- The staff were wonderful; I have great admiration for them. Thank

you.

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VICTOR HARBOR GUEST HOUSE, LES SIMS The service has now been fully operational since the beginning of the year.

The model of service is based on the model of ‘Myranth House’

The funding we secured to enable CLASS to expand services is intended to support older carers respite for people with disabilities.

At present the respite service is being used for individuals in need of

emergency respite. We were successful in receiving additional funds from

Disability SA to allow individuals in the Victor Harbor, Kangaroo Island area,

to holiday at Victor Harbor Guest House.

Commonwealth Respite and Carelink Centre

have also been able to assist individuals to

stay at the respite house.

We have managed to employ a dedicated

and skilled team of staff within the Victor

Harbor area.

IN-HOME RESPITE Another service we offer to our community and surrounding communities is

In-Home respite. We may be contacted by Disability SA, or

Commonwealth Carelink and Respite Centre, to provide support for an individual in their own home. Often this could be a phone call the day

before the support is needed. Most times we are asked if we are able to

accommodate. An identified core cluster of our staff is willing to assist.

At present we are supporting two young individuals with recreational and social activities, weekly.

ACCOMMODATION Edward Street. An accommodation service set up this year to support

individuals to live in their own homes in their local community. Support is

provided on a 24 hour basis, 7 days per week.

Rowe Street, Cluster Site. This is a pilot cluster accommodation program in partnership with Young People in Residential Aged Care (YPIRAC). I am

thankful to CLASS for having the opportunity in developing and nurturing

this project. For both the clients that have made Rowe Street their home

and the organisation, the outcome has been one of great success.

I have seen individuals’ quality of life enhanced; I have seen friendships

formed and families brought together. Staff work on a 24/7 rotating roster

and once again I acknowledge them for the great work and dedication

they give to ensure these clients continue to have the opportunity to live

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independently within the community and not institution based within

nursing homes.

IN-HOME SUPPORT We are supporting three individuals to live within their own homes. 1 in

Goolwa, 1 in Strathalbyn, 1 in Woodcroft. Clients have allocated hours of support, receiving funding from Disability SA. Staff may only be needed for

a couple hours in the morning and an hour at night.

A dedicated team of staff together with new team leaders, Respite,

Strathalbyn, Shannon Baker, Respite, Victor Harbor, Erin Johnson, and

Accommodation Team Leader, Letitia Wagenknecht, have met the

challenge of the expanding services within Accommodation and Respite.

Our focus continues to be encouraging clients and guests to achieve

personal goals and to facilitate personal growth.

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Annual Report 2009

Page 20 People with Disabilities : People in the Community

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Prepared by Janelle Owen

Marketing & Volunteer Coordinator

In my first year at CLASS, starting in October 2008, I have had the

opportunity to work with clients, families, staff and volunteers throughout

the organisation on a variety of projects.

Fundraising events have been successful throughout the 2008/2009 year,

including the Hookers Hornets Fundraising Cabaret & Auction held in

October 2008 with Sam Kekovich entertaining the crowds – raising $7,500. The Hookers Hornets Fundraising Cabaret started in 2002 and continues to

be a fantastic fundraising opportunity. Thank you to Ann Owen from LJ Hooker Strathalbyn, major sponsor of the Hookers Hornets, for her

continued support and thank you to all the businesses who donate the

wonderful auction items.

We also held a fundraising Quiz Night at the Strathalbyn Bowling Club in 2008, raising around $3,000 to assist the Hookers Hornets to compete in the

Tri-State Games, held in Mildura during early November 2008. Again, thank

you to the Strathalbyn Rotary Club and all the businesses who supported

this event.

Other community events include the Bush

Dance in May earlier this year held at the

Ashbourne Town Hall and sponsored by Moore

Law. The Rocky River Bush Band kept feet

tapping all night - and with the fantastic turnout

of around 100 people – that was a lot of feet!

Thank you Jeremy & Jane!

It goes without saying, volunteers are a vital part of the success of CLASS.

We currently have 34 registered volunteers contributing in a variety of ways

including supporting the Day Options and REACH Recreation staff; assisting

with programs such as craft, woodwork and gardening; helping with meals

at Myranth House and Victor Harbor Guest House; participation in the

Caring Neighbourhood Program and general office assistance. All CLASS

Board of Directors are volunteers also.

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Annual Report 2009

Page 21 People with Disabilities : People in the Community

After the recent volunteer recruitment drive,

Club Slick is back on the agenda. The number

of attendees is increasing each month and it

would be great to see this keep happening.

If you would like to volunteer with CLASS please give me a call. There are plenty of

opportunities and a variety of different ways

you can be involved.

Currently, I am working on a number of projects including formation of a

Strathalbyn Community Garden and Nursery. A number of community

groups will be involved in this project and it is a fantastic opportunity for

everyone living in Strathalbyn to create a community space. Hopefully

further information can be announced in the near future.

CLASS are also working with several not-for-profit organisations in

Strathalbyn to try to organise a Volunteering in Strathalbyn Kiosk in the new

Strathalbyn Library and Community Centre.

All in all 2008/2009 has been a great year and I will be working hard to build

brand awareness of CLASS throughout the Fleurieu Peninsula, Adelaide

Hills, Southern Metro and Kangaroo Island.

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Annual Report 2009

Page 22 People with Disabilities : People in the Community

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Prepared by Bob Pritchard

Manager Business and Finance

CLASS's strong financial performance in 2007/08 has continued into

2008/09, resulting in a very strong financial position at the end of the

financial year. This strong position has enabled significant upgrades to our

Day Options facilities, further upgrades to our client vehicle fleet, and

purchases of much needed equipment for our client services areas. It has

also allowed CLASS to retain its administration base in Strathalbyn with the

purchase of the administration property.

As a result of the global financial market, the management of investments has been challenging during the last year. With a good mix of short and

longer term investments, an average return of 6% was achieved for the

year. In the latter half of the year, terms were shortened and some

investments were terminated in preparation for the property purchase.

Over the last year, CLASS has continued to upgrade its IT and

communication equipment at the administration office and the venues. All

venues now have ADSL2 broadband internet services, allowing remote

access to databases, policies and procedures etc on the CLASS server. Our

new telephone system allows free calls and caller diversion to all venues and CLASS mobile phones.

The expansion of services has increased the financial processing and

administrative support requirements during the year. The addition of Lee

and Suzanne has provided additional support to Meryl and I, and covered

the loss of Carol. The Business and Finance Team has worked extremely

well, continually improving our services, systems and processes.

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Page 23

SSSSSSSSttttttttaaaaaaaassssssssttttttttiiiiiiiissssssss

Respite, 236

Accommodation, 9

Accommodation

12.19

30%

Day Options

12.23

30%

Reach

1%

STAFF FULL

Annual Report 2009

People with Disabilities : Pe

ssssssssttttttttiiiiiiiiccccccccssssssss

Accommodation, 9

InHome Support, 3

Reach, 22

Hills, 36

Southern Metro, 11

Day Options, 71

CLIENTS BY PROGRAM

Administration &

Finance

8%

Volunteer

Coordination

1% Marketing

1%

STAFF FULL-TIME EQUIVALENTS BY PROGRAM AS AT 30 JUNE

Annual Report 2009

: People in the Community

Southern Metro, 11

South Coast, 24

Respite

29%

TIME EQUIVALENTS BY PROGRAM

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Page 24

SSSSSSSSttttttttaaaaaaaassssssssttttttttiiiiiiiissssssss

Accommodation

25%

Administration

8%

0

500000

1000000

1500000

2000000

2500000

Government

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

Government

Funding

Annual Report 2009

People with Disabilities : Pe

ssssssssttttttttiiiiiiiiccccccccssssssss

Respite Services

32%

AdministrationReach Recreation

3%Volunteers

0%

FUNDING BY PROGRAM

State

Government

Commonwealth

Government

Local Government Other funding

2009 2008 2007

FUNDING SOURCES

Government

Funding

Client Fees Donations &

Fundraising

Other Income

2009 2008 2007

INCOME SOURCES

Annual Report 2009

: People in the Community

Day Options

32%

Respite Services

Other funding

Other Income

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Page 25 People with Disabilities : People in the Community

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Community Living and Support Services Inc Income and Expenditure Statement For the Year ended 30 June 2009

June 2009 June 2008 $ $ INCOME Funding 2,478,429 1,988,410 Client Fees 136,536 140,763 Donations and Fundraising 88,171 98,994 Interest Received 28,635 32,269 Other Revenue 14,279 34,711 2,746,050 2,295,147 EXPENDITURE Salaries and Wage 1,553,448 1,289,124 Leave 94,062 45,142 Superannuation 139,468 122,902 Workers Compensation 101,586 110,348 Other Employee Costs 6,287 - Staff Development 17,587 18,709 General Administration 217,653 220,706 Insurance 17,177 31,218 Client Expenses 88,997 68,080 Occupancy Expenses 129,119 98,976 Depreciation 84,745 31,237 Other Expenses 58,261 1,153 2,508,390 2,037,595 OPERATING PROFIT 237,660 257,552 UNAPPROPRIATED PROFIT AT 30 JUNE 2009 237,660 257,552

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Annual Report 2009

Page 26 People with Disabilities : People in the Community

Community Living and Support Services Inc Balance Sheet

As at 30 June 2009 June 2009 June 2008 $ $ ASSOCIATION FUNDS Balance at Beginning of Year 485,978 228,426 Profit Earned This Year 237,660 257,552 TOTAL ASSOCIATION FUNDS 723,638 485,978

Represented By: CURRENT ASSETS Cash at Bank 515,881 633,981 Receivables 188,510 109,713 Prepayments 46,400 1,000 Total Current Assets 750,791 744,694 NON CURRENT ASSETS Buildings 1,350 - Furniture and Equipment 128,299 88,652 Motor Vehicles 261,192 181,745 Total Non Current Assets 390,841 270,397 TOTAL ASSETS 1,141,632 1,015,091 CURRENT LIABILITIES Creditors 32,088 65,511 Unearned Funding 14,884 109,275 Payroll Liabilities 176,051 98,713 Provision for GST 49,609 58,778 Total Current Liabilities 272,632 332,277 NON-CURRENT LIABILITIES Motor Vehicle Leases 82,869 156,625 Provision for Long Service Leave 62,493 40,211 Total Non-Current Liabilities 145,362 196,836 TOTAL LIABILITIES 417,994 529,113 NET ASSETS 723,638 485,978

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Annual Report 2009

Page 27 People with Disabilities : People in the Community

Community Living and Support Services Inc Notes to the Financial Statements For the Year ended 30th June 2009

1. STATEMENT OF SIGNIFICANT ACCOUNTING POLICIES

This financial report is a special purpose financial report prepared in order to

satisfy the financial reporting requirements of the Associations Incorporations Act (South Australia). The Board has determined that the association is not a

reporting entity. The financial report has been prepared in accordance with the requirements

of the Associations Incorporations Act (South Australia) and the following Australian Accounting Standards; AASB 1031 Materiality

AASB 110 Events Occurring After Reporting Date

No other applicable Accounting Standards, Urgent Issues Group Consensus Views or other authoritative pronouncements of the Australian Accounting Standards Board have been applied.

The report is prepared on an accruals basis and is based on historic costs and

except where stated does not take into account changing money values or current valuations of non-current assets.

(a) Cash and Cash Equivalents Cash and cash equivalents as reported in the Balance Sheet

includes cash on hand, deposits held at call and other short-term, highly liquid investments that are readily converted to cash and which are subject to insignificant risk of changes in value.

(b) Property, Plant and Equipment

All non-current assets, having a limited useful life, are systematically depreciated/amortised over their useful lives in a manner that reflects the consumption of their service potential.

Amortisation is used in relation to intangible assets such as software, while depreciation is applied to tangible assets such as property, plant and equipment.

The residual value, useful lives, depreciation and amortisation methods of all major assets held by CLASS Inc are reassessed on an annual basis.

Class of Asset Depreciation

Method Useful Life (Years)

- Client Equipment DV 4 – 20 - Computing Equipment DV 4

- Motor Vehicles DV 8 - Other Plant and Equipment DV 4 – 20 - Software DV 4

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Page 28 People with Disabilities : People in the Community

Community Living and Support Services Inc Notes to the Financial Statements For the Year ended 30th June 2009

(c) Creditors Creditors represent the amounts owing for goods and services received

prior to the end of the reporting period that are unpaid at the end of the reporting period. Creditors include all unpaid invoices received relating to normal operations of CLASS Inc.

(d) Unearned Funding CLASS Inc receives funding from various sources to fund various programs. Where these services have not been fully delivered at the end of the

reporting period, funding for that portion of the services delivered has been recognised and reported as revenue; the balance has been

included as unearned funding.

(e) Payroll Liabilities These benefits accrue for employees as a result of services provided up to

the reporting date that remain unpaid. Long-term and short-term employee benefits are measured at nominal amounts.

(f) Sick Leave Sick Leave - No provision has been made for sick leave in the current reporting period as all sick leave is non-vesting and the average sick leave

taken in future years by employees is estimated to be less than the annual entitlement of sick leave.

(g) Superannuation CLASS Inc makes contributions to several externally managed superannuation schemes. These contributions are treated as an expense

when they occur. There is no liability for payments to beneficiaries as they have been assumed by the respective superannuation schemes. The only

liability outstanding at balance date relates to any contributions due but not yet paid to these externally managed superannuation schemes.

(h) Payments to Board Members and Related Parties Members of the Board of Directors use the services of the CLASS Inc under terms and conditions no more favourable than members of the public. Directors have no interest in any supplies or services provided to CLASS

Inc.

(i) Comparative Information Where presentation and classification of items in the financial report have been amended, comparative amounts have been reclassified unless reclassification is impracticable. Any restated comparative amounts do

not replace the original financial report for the preceding period. Capital provisions reported in prior years have been transferred to prior years

surpluses in the current year.

(j) Rounding All amounts in the financial report are rounded to the nearest dollar.

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Page 29 People with Disabilities : People in the Community

Community Living and Support Services Inc Notes to the Financial Statements For the Year ended 30th June 2009

2. INCOME TAX

CLASS Inc is not subject to income tax. CLASS Inc is liable for goods and

services tax (GST).

Income, expenses and assets are recognised net of the amount of GST except for receivables and payables which are stated with the amount of GST included.

The net amount of GST recoverable from, or payable to, Australian Taxation Office is included as part of receivables or payables in the Balance Sheet.

3. ADMINISTRATION BUILDING

CLASS Inc currently rent accommodation space from the Alexandrina Council. The lease expires at the end of December 2009. After this date, the space is required by the Council.

CLASS Inc has a contract, subject to change of use approval, on a residential

property in Strathalbyn. The contract amount is $335,000, and a deposit of $32,000 has been paid. The estimated cost of building works to convert the property to suitable office accommodation is $300,000. A line-of-credit loan of

$200,000 has been approved.

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Page 30

Community Living and Support Services Inc.Statement By Members Of The Board

The Board has determined that the association is not a reporting entity and that this special purpose financial report should be prepared in accordance with the

accounting polices outlined in Note 1 to the financial statements. In the opinion of the members of the

Services Inc, the financial report which includes the Balance Sheet, Income and Expenditure Statement and notes thereto;

(1) Presents a true and fair view of the financial position ofLiving and Support Service

performance for the year ended on that date.

(2) At the date of this statement, there are reasonable grounds to

believe that Community Living and Support Services Inc will be able to pay its debts as and when they fall due.

This statement is made in accordance with a resolution of the Board and is signed for and on behalf of the Board by.

Annual Report 2009

People with Disabilities : Pe

Community Living and Support Services Inc.Statement By Members Of The Board

has determined that the association is not a reporting entity and that this special purpose financial report should be prepared in accordance with the

accounting polices outlined in Note 1 to the financial statements.

In the opinion of the members of the Board of Community Living and Support

Services Inc, the financial report which includes the Balance Sheet, Income and Expenditure Statement and notes thereto;

Presents a true and fair view of the financial position of Community Living and Support Services Inc as at 30 June 2009 and its

performance for the year ended on that date.

At the date of this statement, there are reasonable grounds to

believe that Community Living and Support Services Inc will be able to pay its debts as and when they fall due.

his statement is made in accordance with a resolution of the Board and is signed for and on behalf of the Board by.

Annual Report 2009

: People in the Community

Community Living and Support Services Inc.

has determined that the association is not a reporting entity and that this special purpose financial report should be prepared in accordance with the

accounting polices outlined in Note 1 to the financial statements.

Board of Community Living and Support

Services Inc, the financial report which includes the Balance Sheet, Income and

Community s Inc as at 30 June 2009 and its

At the date of this statement, there are reasonable grounds to

believe that Community Living and Support Services Inc will be

his statement is made in accordance with a resolution of the Board

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Page 31 People with Disabilities : People in the Community

Independent Audit Report To The Members Of The Board For the Year Ended 30 June 2009

Scope

We have audited the financial report, being a special purpose financial report, of

Community Living and Support Services Inc. for the year ended 30 June 2009 which

includes the Statement by Members of the Board, Income and Expenditure Statement,

Balance Sheet and notes to and forming part of the financial statement.

Board’s Responsibility for the Financial Statement

The Board is responsible for the financial report and has determined that the accounting

policies used and described in Note 1 to the financial statements which form part of the

financial report are appropriate to meet the requirements of the Associations

Incorporations Act (South Australia) and are appropriate to meet the needs of members.

The Board’s responsibilities also include establishing and maintaining internal control

relevant to the preparation and fair presentation of the financial report that is free from

material misstatement, whether due to fraud or error; selecting and applying appropriate

accounting policies; and making accounting estimates that are reasonable in the

circumstances.

We have conducted an independent audit of this financial report in order to express an

opinion on it to the members of Community Living and Support Services Inc.. No opinion is

expressed as to whether the accounting policies used are appropriate to the needs of the

members.

The financial report has been prepared for the purpose of fulfilling the requirements of the

Associations Incorporations Act (South Australia). We disclaim any assumption of

responsibility for any reliance on this report or on the financial report to which it relates to

any person other than the members, or for any purpose other than that for which it was

prepared.

Our audit has been conducted in accordance with Australian Auditing Standards to

provide reasonable assurance whether the financial report is free of material

misstatement. Our procedures included examination, on a test basis, of evidence

supporting the amounts and other disclosures in the financial report, and the evaluation of

accounting policies and significant accounting estimates.

These procedures have been undertaken to form an opinion whether, in all material

respects, the financial report is presented fairly in accordance with the accounting

policies described in Note 1 so as to present a view which is consistent with our

understanding of the Association's financial position, and performance as represented by

the results of its operations. These policies do not require the application of all Accounting

Standards and other mandatory professional reporting requirements in Australia.

The audit opinion expressed in this report has been formed on the above basis.

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Page 32 People with Disabilities : People in the Community

OOOOOOOOuuuuuuuurrrrrrrr PPPPPPPPaaaaaaaarrrrrrrrttttttttnnnnnnnneeeeeeeerrrrrrrrssssssss

A Cut in Time Landmark

Acorn Homeworks & Gifts Lord Mayor Michael Harbison

Adrian Pederick MP, JP LJ Hooker - Strathalbyn

Alexandrina Council Maidment's Meat

Anneaton Alpacas Margherita Marzola

Argus House Gifts Mayor Kym McHugh

Argus House Patisserie Meredith Nelson

Assured Home Loans Michael Pengilly MP, Member for Finniss

Bank SA & Staff Charitable Fund Orlando Wyndham

Barbara Wallis Pearse's Pottery Yankalilla

Bleasdale Vineyards Pethick Orchards

Blue Pepper Boutique Price's Bakery

Cafe 11 Random Surf & Skate

Central Sports Rex & Norma Keily

Charlesworth Nuts Pty Ltd Robin Hood Hotel

Chemplus Victor Harbor Rotary Club of Strathalbyn

Chiropractic First SA Lotteries

Christine Heath Savings & Loans Mt Barker

Clipsal Strathalbyn Serafino Wines

CMI Toyota Silvercraft Studio

Commercial Hotel South Coast Helicopter

Coopers Family Trust Southern Argus

Councillor Anne Woolford Stan Wurst & the Woodshed Team

Councillor Trent Rusby Steve & Dianne Maidment

Crystal Creations Strath Hair Fashions

David & Jenny Thomas Strath Homeworks

Drs Fred & Heather Carrangis Strath Party Shop

Dunreath Conference Centre Strathalbyn Golf Club

Fleurieu & Hills Carpet Cleaning Strathalbyn Locksmiths

Flowerworx Strathalbyn Strathalbyn Pharmacies

Garwood Earthmovers Strathfield Motors

Gilbert Motors Strathalbyn Stuart Family

Haighs Tash Lawrie

Hammond TM & CA Terminus Hotel

Hillier Ellis Chartered Accountants The Hive

Hunt & Hunt The Old Market Shed

Ian Wynn Optometry The Original Lolly Shop

IGA Strathalbyn Thrifty Link

Jacks Cafe Top of the Hill Landscape & Hire

KA & LA Pridham Town & Country Menswear

Karen Maidment-Longbottom & Steve Longbottom Victoria Hotel

Kirkbride Quilting